// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xddc5=['push','content','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridnum','/api/v2','inspect','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','md5','util','ioredis','../../../../config/environment','zendesk','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','%s/token:%s','username','token','toString','base64','debug','[HTTP]','GET','forEach','includes','string','picklist','type','customField','toLowerCase','idField','custom_fields'];(function(_0x3f83f6,_0x596b2f){var _0x3958d4=function(_0x591ca9){while(--_0x591ca9){_0x3f83f6['push'](_0x3f83f6['shift']());}};_0x3958d4(++_0x596b2f);}(_0xddc5,0x174));var _0x5ddc=function(_0xcd1a24,_0x48f712){_0xcd1a24=_0xcd1a24-0x0;var _0x48ee21=_0xddc5[_0xcd1a24];return _0x48ee21;};'use strict';var _=require(_0x5ddc('0x0'));var rp=require('request-promise');var md5=require(_0x5ddc('0x1'));var util=require(_0x5ddc('0x2'));var Redis=require(_0x5ddc('0x3'));var intUtil=require('./util');var config=require(_0x5ddc('0x4'));var logger=require('../../../../config/logger')(_0x5ddc('0x5'));config[_0x5ddc('0x6')]=_[_0x5ddc('0x7')](config[_0x5ddc('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x5ddc('0x6')]));function emit(_0x1a7b72,_0x3a8f38,_0x18a345){io['to'](_0x1a7b72)[_0x5ddc('0x8')](_0x3a8f38,_0x18a345);}var headers={'Content-Type':_0x5ddc('0x9'),'Accept':_0x5ddc('0x9')};function getTicket(_0x249c8b,_0x53f8db,_0xf86c1c,_0x4b1278,_0x45a09e){logger[_0x5ddc('0xa')](_0x5ddc('0xb'));return request({'uri':util[_0x5ddc('0xc')](_0x5ddc('0xd'),_0x249c8b['remoteUri']),'method':_0x5ddc('0xe'),'body':{'ticket':_[_0x5ddc('0xf')]({'requester_id':_0xf86c1c['id'],'submitter_id':_0x53f8db?_0x53f8db['id']:undefined,'assignee_id':_0x53f8db?_0x53f8db['id']:undefined,'tags':getTags(_0x4b1278[_0x5ddc('0x10')],'name'),'subject':intUtil[_0x5ddc('0x11')](_0x4b1278[_0x5ddc('0x12')],_0x45a09e,'\x20'),'description':intUtil[_0x5ddc('0x11')](_0x4b1278[_0x5ddc('0x13')],_0x45a09e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5ddc('0x11')](_0x4b1278['Descriptions'],_0x45a09e,'\x0a')}},getCustomFields(_0x4b1278['Fields'],_0x45a09e))}})[_0x5ddc('0x14')](function(_0x1bd36d){logger[_0x5ddc('0xa')](_0x5ddc('0x15'));return _0x1bd36d[_0x5ddc('0x16')];});}function getUser(_0x2e81f3,_0x1334e3){if(intUtil[_0x5ddc('0x17')](_0x1334e3)){logger[_0x5ddc('0xa')](_0x5ddc('0x18'),_0x1334e3);return request({'uri':util[_0x5ddc('0xc')](_0x5ddc('0x19'),_0x2e81f3[_0x5ddc('0x1a')]),'qs':{'query':util[_0x5ddc('0xc')](_0x5ddc('0x1b'),_0x1334e3)}})[_0x5ddc('0x14')](function(_0x45103b){if(_0x45103b[_0x5ddc('0x1c')]){logger[_0x5ddc('0xa')]('Agent\x20found!');return _[_0x5ddc('0x1d')](_0x45103b['results'],{'email':_0x1334e3,'role':_0x5ddc('0x1e')});}else{logger['info'](_0x5ddc('0x1f'));return request({'uri':util[_0x5ddc('0xc')]('%s/users/me.json',_0x2e81f3['remoteUri'])})[_0x5ddc('0x14')](function(_0xeed68){logger[_0x5ddc('0xa')](_0x5ddc('0x20'));return _0xeed68[_0x5ddc('0x21')];});}});}else{logger[_0x5ddc('0xa')](_0x5ddc('0x1f'));return request({'uri':util[_0x5ddc('0xc')](_0x5ddc('0x22'),_0x2e81f3[_0x5ddc('0x1a')])})[_0x5ddc('0x14')](function(_0x32ecff){logger['info'](_0x5ddc('0x20'));return _0x32ecff[_0x5ddc('0x21')];});}}function getEndUser(_0x434d39,_0x12ea18,_0x131187){logger[_0x5ddc('0xa')](_0x5ddc('0x23'),_0x131187);return request({'uri':util[_0x5ddc('0xc')]('%s/search.json',_0x434d39[_0x5ddc('0x1a')]),'qs':{'query':util['format'](_0x5ddc('0x24'),_0x131187)}})[_0x5ddc('0x14')](function(_0x599db6){var _0x4b34d2;if(_0x599db6[_0x5ddc('0x25')][_0x5ddc('0x26')]){_0x599db6['results']=_['filter'](_0x599db6[_0x5ddc('0x25')],{'suspended':![],'role':_0x5ddc('0x27')});if(_0x599db6[_0x5ddc('0x25')][_0x5ddc('0x26')]){_0x4b34d2=_[_0x5ddc('0x28')](_0x599db6[_0x5ddc('0x25')]);}}if(_0x4b34d2){logger[_0x5ddc('0xa')](_0x5ddc('0x29'));return _0x4b34d2;}else{logger['info'](_0x5ddc('0x2a'));return request({'uri':util[_0x5ddc('0xc')]('%s/users.json',_0x434d39['remoteUri']),'method':_0x5ddc('0xe'),'body':{'user':{'role':'end-user','name':util[_0x5ddc('0xc')]('Caller\x20-\x20%s',_0x12ea18||_0x131187),'phone':_0x131187}}})[_0x5ddc('0x14')](function(_0x566acf){logger[_0x5ddc('0xa')](_0x5ddc('0x2b'));return _0x566acf[_0x5ddc('0x21')];});}});}function getAuth(_0x71561b){var _0x1c6c4a;if(_0x71561b[_0x5ddc('0x2c')]===_0x5ddc('0x2d')){_0x1c6c4a=util['format'](_0x5ddc('0x2e'),_0x71561b['username'],_0x71561b['password']);}else if(_0x71561b['authType']==='token'){_0x1c6c4a=util[_0x5ddc('0xc')](_0x5ddc('0x2f'),_0x71561b[_0x5ddc('0x30')],_0x71561b[_0x5ddc('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x1c6c4a)[_0x5ddc('0x32')](_0x5ddc('0x33')));}function request(_0x597f45){logger[_0x5ddc('0x34')](_0x5ddc('0x35'),JSON['stringify'](_0x597f45));return rp(_['defaults'](_0x597f45,{'method':_0x5ddc('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x3d8ae3,_0x5888f2){var _0x3132bb=[];if(_0x3d8ae3&&_0x3d8ae3['length']>0x0){_0x3132bb=_['map'](_0x3d8ae3,_0x5888f2);}return _0x3132bb;}function getCustomFields(_0x254bda,_0x43751d){var _0x4e3829=[];var _0x189c3d={'custom_fields':[]};if(_0x254bda['length']>0x0){_[_0x5ddc('0x37')](_0x254bda,function(_0x1f0dbd){if(_[_0x5ddc('0x38')]([_0x5ddc('0x39'),_0x5ddc('0x3a')],_0x1f0dbd[_0x5ddc('0x3b')])&&_0x1f0dbd['nameField']&&!_0x1f0dbd[_0x5ddc('0x3c')]){_0x189c3d[_0x1f0dbd['nameField'][_0x5ddc('0x3d')]()]=_0x1f0dbd['content'][_0x5ddc('0x32')]();}else if(_['includes']([_0x5ddc('0x39'),'picklist'],_0x1f0dbd['type'])&&_0x1f0dbd[_0x5ddc('0x3e')]&&_0x1f0dbd[_0x5ddc('0x3c')]){_0x189c3d[_0x5ddc('0x3f')][_0x5ddc('0x40')]({'id':_0x1f0dbd[_0x5ddc('0x3e')],'value':_0x1f0dbd[_0x5ddc('0x41')][_0x5ddc('0x32')]()});}else if(_0x1f0dbd[_0x5ddc('0x3b')]===_0x5ddc('0x42')&&_0x1f0dbd[_0x5ddc('0x43')]&&_0x1f0dbd['idField']&&_0x1f0dbd[_0x5ddc('0x3c')]){_0x43751d[_0x1f0dbd[_0x5ddc('0x43')]]&&_0x189c3d[_0x5ddc('0x3f')]['push']({'id':_0x1f0dbd[_0x5ddc('0x3e')],'value':_0x43751d[_0x1f0dbd['variableName']]['toString']()});}else if(_0x1f0dbd['type']===_0x5ddc('0x44')&&_0x1f0dbd[_0x5ddc('0x45')]&&_0x1f0dbd[_0x5ddc('0x45')][_0x5ddc('0x46')]&&_0x1f0dbd[_0x5ddc('0x3e')]&&_0x1f0dbd[_0x5ddc('0x3c')]){_0x43751d[_0x1f0dbd[_0x5ddc('0x45')][_0x5ddc('0x46')][_0x5ddc('0x3d')]()]&&_0x189c3d[_0x5ddc('0x3f')][_0x5ddc('0x40')]({'id':_0x1f0dbd[_0x5ddc('0x3e')],'value':_0x43751d[_0x1f0dbd[_0x5ddc('0x45')]['name'][_0x5ddc('0x3d')]()][_0x5ddc('0x32')]()});}});}return _0x189c3d;}exports[_0x5ddc('0x47')]=function(_0x2327e4,_0x3c0b00,_0x4658e0,_0x2b037a,_0xc7727c,_0x4e8ea6){var _0x2486ad,_0x44376b;_0x4e8ea6[_0x5ddc('0x1a')]=intUtil[_0x5ddc('0x48')](_0x4e8ea6[_0x5ddc('0x1a')]);_0x4e8ea6[_0x5ddc('0x49')]=intUtil[_0x5ddc('0x48')](_0x4e8ea6[_0x5ddc('0x49')]);if(_0xc7727c&&_0xc7727c[_0x5ddc('0x4a')]){logger[_0x5ddc('0xa')](_0x5ddc('0x4b'),'Recording\x20is\x20enabled!');_0x3c0b00[_0x5ddc('0x4c')]=util[_0x5ddc('0xc')](_0x5ddc('0x4d'),_0x4e8ea6[_0x5ddc('0x49')],_0x3c0b00[_0x5ddc('0x4e')],md5(_0x3c0b00[_0x5ddc('0x4e')]));}else{_0x3c0b00[_0x5ddc('0x4c')]='';}headers[_0x5ddc('0x4f')]=getAuth(_0x4e8ea6);return getUser(_0x4e8ea6,_0x2b037a['email'])[_0x5ddc('0x14')](function(_0x4a3f0f){_0x2486ad=_0x4a3f0f;logger[_0x5ddc('0xa')](_0x5ddc('0x50'),_0x2486ad['id']);return getEndUser(_0x4e8ea6,_0x3c0b00[_0x5ddc('0x51')],_0x3c0b00[_0x5ddc('0x52')]);})[_0x5ddc('0x14')](function(_0x38d98f){_0x44376b=_0x38d98f;logger[_0x5ddc('0xa')](_0x5ddc('0x53'),_0x44376b['id']);return getTicket(_0x4e8ea6,_0x2486ad,_0x44376b,_0x4658e0,_0x3c0b00);})['then'](function(_0x30730b){if(_0x30730b){logger[_0x5ddc('0xa')](_0x5ddc('0x54'),_0x30730b['id']);switch(_0x4e8ea6[_0x5ddc('0x3b')]){case _0x5ddc('0x55'):logger[_0x5ddc('0xa')]('[QUEUE]',_0x5ddc('0x56'));return request({'uri':util['format'](_0x5ddc('0x57'),_0x4e8ea6[_0x5ddc('0x1a')],_0x2486ad['id'],_0x30730b['id']),'method':_0x5ddc('0xe')});case _0x5ddc('0x58'):logger['info'](_0x5ddc('0x4b'),_0x5ddc('0x59'));emit(util[_0x5ddc('0xc')](_0x5ddc('0x5a'),_0x2b037a['name']),_0x5ddc('0x5b'),{'uri':util[_0x5ddc('0xc')](_0x5ddc('0x5c'),_0x4e8ea6[_0x5ddc('0x1a')][_0x5ddc('0x5d')]('/api/v2',''),_0x30730b['id'])});break;default:logger[_0x5ddc('0x5e')](_0x5ddc('0x4b'),_0x5ddc('0x5f'));}}})[_0x5ddc('0x60')](function(_0x522470){logger[_0x5ddc('0x5e')](_0x5ddc('0x61'),util['inspect'](_0x522470,{'showHidden':!![],'depth':null}));});};exports[_0x5ddc('0x62')]=function(_0x2775f0,_0x50ad3b,_0x464ee6,_0x54fe91,_0x2de4a9,_0x52e040,_0x20910b){var _0x1bd007,_0x20a4bf;_0x52e040[_0x5ddc('0x1a')]=intUtil[_0x5ddc('0x48')](_0x52e040['remoteUri']);_0x52e040['serverUrl']=intUtil[_0x5ddc('0x48')](_0x52e040[_0x5ddc('0x49')]);if(_0x20910b&&_0x20910b['recordingFormat']&&_0x20910b[_0x5ddc('0x63')]!==_0x5ddc('0x64')){logger[_0x5ddc('0xa')](_0x5ddc('0x65'),'Recording\x20is\x20enabled!');_0x50ad3b[_0x5ddc('0x4c')]=util[_0x5ddc('0xc')](_0x5ddc('0x4d'),_0x52e040[_0x5ddc('0x49')],_0x50ad3b[_0x5ddc('0x4e')],md5(_0x50ad3b[_0x5ddc('0x4e')]));}headers[_0x5ddc('0x4f')]=getAuth(_0x52e040);return getUser(_0x52e040,_0x54fe91[_0x5ddc('0x66')])[_0x5ddc('0x14')](function(_0x1a077a){_0x1bd007=_0x1a077a;logger[_0x5ddc('0xa')](_0x5ddc('0x50'),_0x1bd007['id']);return getEndUser(_0x52e040,_0x50ad3b['destcalleridname'],_0x50ad3b[_0x5ddc('0x67')]);})[_0x5ddc('0x14')](function(_0x1d7b7a){_0x20a4bf=_0x1d7b7a;logger[_0x5ddc('0xa')](_0x5ddc('0x53'),_0x20a4bf['id']);return getTicket(_0x52e040,_0x1bd007,_0x20a4bf,_0x464ee6,_0x50ad3b);})['then'](function(_0x25cf21){if(_0x25cf21){logger[_0x5ddc('0xa')](_0x5ddc('0x54'),_0x25cf21['id']);switch(_0x52e040[_0x5ddc('0x3b')]){case _0x5ddc('0x55'):logger['info'](_0x5ddc('0x65'),_0x5ddc('0x56'));return request({'uri':util['format'](_0x5ddc('0x57'),_0x52e040[_0x5ddc('0x1a')],_0x1bd007['id'],_0x25cf21['id']),'method':_0x5ddc('0xe')});case _0x5ddc('0x58'):logger[_0x5ddc('0xa')](_0x5ddc('0x65'),_0x5ddc('0x59'));emit(util[_0x5ddc('0xc')](_0x5ddc('0x5a'),_0x54fe91[_0x5ddc('0x46')]),_0x5ddc('0x5b'),{'uri':util['format']('%s/agent/tickets/%s',_0x52e040[_0x5ddc('0x1a')][_0x5ddc('0x5d')](_0x5ddc('0x68'),''),_0x25cf21['id'])});break;default:logger[_0x5ddc('0x5e')](_0x5ddc('0x65'),_0x5ddc('0x5f'));}}})[_0x5ddc('0x60')](function(_0x5ade27){logger[_0x5ddc('0x5e')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5ddc('0x69')](_0x5ade27,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0xa2f346,_0x1fbfe5,_0x19fe3a,_0x35ef25,_0xcedaf1,_0x28916f){var _0x4abe65,_0x433ef2;_0x28916f[_0x5ddc('0x1a')]=intUtil[_0x5ddc('0x48')](_0x28916f['remoteUri']);_0x28916f[_0x5ddc('0x49')]=intUtil[_0x5ddc('0x48')](_0x28916f[_0x5ddc('0x49')]);if(_0xcedaf1&&_0xcedaf1[_0x5ddc('0x4a')]){logger['info']('['+_0x1fbfe5[_0x5ddc('0x6a')][_0x5ddc('0x6b')]()+']',_0x5ddc('0x6c'));_0x1fbfe5[_0x5ddc('0x4c')]=util[_0x5ddc('0xc')](_0x5ddc('0x4d'),_0x28916f['serverUrl'],_0x1fbfe5[_0x5ddc('0x4e')],md5(_0x1fbfe5[_0x5ddc('0x4e')]));}else{_0x1fbfe5[_0x5ddc('0x4c')]='';}headers[_0x5ddc('0x4f')]=getAuth(_0x28916f);return getUser(_0x28916f)[_0x5ddc('0x14')](function(_0x424223){_0x4abe65=_0x424223;logger['info'](_0x5ddc('0x50'),_0x4abe65['id']);return getEndUser(_0x28916f,_0x1fbfe5['calleridname'],_0x1fbfe5['calleridnum']);})['then'](function(_0x1bffaf){_0x433ef2=_0x1bffaf;logger[_0x5ddc('0xa')](_0x5ddc('0x53'),_0x433ef2['id']);return getTicket(_0x28916f,_0x4abe65,_0x433ef2,_0x19fe3a,_0x1fbfe5);})[_0x5ddc('0x14')](function(_0x24182e){if(_0x24182e){logger[_0x5ddc('0xa')](_0x5ddc('0x54'),_0x24182e['id']);}})['catch'](function(_0x4b2dfd){logger['error']('['+_0x1fbfe5['lastevent'][_0x5ddc('0x6b')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x4b2dfd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff