// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf118=['integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','Tags','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','length','map','forEach','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x4145ce,_0x3956f0){var _0x2d7580=function(_0x4fc0dc){while(--_0x4fc0dc){_0x4145ce['push'](_0x4145ce['shift']());}};_0x2d7580(++_0x3956f0);}(_0xf118,0x155));var _0x8f11=function(_0x5538d5,_0x190032){_0x5538d5=_0x5538d5-0x0;var _0x323b1a=_0xf118[_0x5538d5];return _0x323b1a;};'use strict';var _=require(_0x8f11('0x0'));var rp=require('request-promise');var md5=require(_0x8f11('0x1'));var util=require(_0x8f11('0x2'));var Redis=require(_0x8f11('0x3'));var intUtil=require(_0x8f11('0x4'));var config=require(_0x8f11('0x5'));var logger=require('../../../../config/logger')(_0x8f11('0x6'));config[_0x8f11('0x7')]=_['defaults'](config[_0x8f11('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x8f11('0x8'))(new Redis(config[_0x8f11('0x7')]));function emit(_0x3a7262,_0x29922c,_0x325342){io['to'](_0x3a7262)['emit'](_0x29922c,_0x325342);}var headers={'Content-Type':_0x8f11('0x9'),'Accept':_0x8f11('0x9')};function getTicket(_0x5d7ca3,_0x39bc58,_0x4f1187,_0x2085b4,_0x28c6d6){logger[_0x8f11('0xa')](_0x8f11('0xb'));return request({'uri':util['format'](_0x8f11('0xc'),_0x5d7ca3[_0x8f11('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f1187['id'],'submitter_id':_0x39bc58?_0x39bc58['id']:undefined,'assignee_id':_0x39bc58?_0x39bc58['id']:undefined,'tags':getTags(_0x2085b4[_0x8f11('0xe')],_0x8f11('0xf')),'subject':intUtil[_0x8f11('0x10')](_0x2085b4['Subjects'],_0x28c6d6,'\x20'),'description':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a')}},getCustomFields(_0x2085b4[_0x8f11('0x12')],_0x28c6d6))}})[_0x8f11('0x13')](function(_0x2666cb){logger[_0x8f11('0xa')]('Ticket\x20created!');return _0x2666cb[_0x8f11('0x14')];});}function getUser(_0x10ffd5,_0x56c1b0){if(intUtil[_0x8f11('0x15')](_0x56c1b0)){logger[_0x8f11('0xa')](_0x8f11('0x16'),_0x56c1b0);return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x18'),_0x10ffd5[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')]('type:user\x20role:agent\x20email:%s',_0x56c1b0)}})[_0x8f11('0x13')](function(_0x121b96){if(_0x121b96[_0x8f11('0x19')]){logger[_0x8f11('0xa')](_0x8f11('0x1a'));return _[_0x8f11('0x1b')](_0x121b96[_0x8f11('0x1c')],{'email':_0x56c1b0,'role':'agent'});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util['format'](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})[_0x8f11('0x13')](function(_0x41e1a0){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x41e1a0[_0x8f11('0x20')];});}});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})['then'](function(_0x395ab3){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x395ab3['user'];});}}function getEndUser(_0x297bb0,_0x9f5cad,_0x5cc422){logger[_0x8f11('0xa')](_0x8f11('0x21'),_0x5cc422);return request({'uri':util['format'](_0x8f11('0x18'),_0x297bb0[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')](_0x8f11('0x22'),_0x5cc422)}})[_0x8f11('0x13')](function(_0x25fe3d){var _0x13fb5c;if(_0x25fe3d[_0x8f11('0x1c')]['length']){_0x25fe3d[_0x8f11('0x1c')]=_['filter'](_0x25fe3d[_0x8f11('0x1c')],{'suspended':![],'role':_0x8f11('0x23')});if(_0x25fe3d['results']['length']){_0x13fb5c=_['first'](_0x25fe3d[_0x8f11('0x1c')]);}}if(_0x13fb5c){logger[_0x8f11('0xa')](_0x8f11('0x24'));return _0x13fb5c;}else{logger[_0x8f11('0xa')](_0x8f11('0x25'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x26'),_0x297bb0[_0x8f11('0xd')]),'method':_0x8f11('0x27'),'body':{'user':{'role':'end-user','name':util[_0x8f11('0x17')]('Caller\x20-\x20%s',_0x9f5cad||_0x5cc422),'phone':_0x5cc422}}})[_0x8f11('0x13')](function(_0x53e34c){logger[_0x8f11('0xa')]('Enduser\x20created.');return _0x53e34c['user'];});}});}function getAuth(_0xba04b3){var _0x2cb1c9;if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x29')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2a'),_0xba04b3['username'],_0xba04b3[_0x8f11('0x29')]);}else if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x2b')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2c'),_0xba04b3[_0x8f11('0x2d')],_0xba04b3['token']);}return util[_0x8f11('0x17')](_0x8f11('0x2e'),new Buffer(_0x2cb1c9)[_0x8f11('0x2f')](_0x8f11('0x30')));}function request(_0x4ecdce){logger['debug'](_0x8f11('0x31'),JSON[_0x8f11('0x32')](_0x4ecdce));return rp(_['defaults'](_0x4ecdce,{'method':_0x8f11('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x1ace5e,_0x3b91d5){var _0x53893e=[];if(_0x1ace5e&&_0x1ace5e[_0x8f11('0x34')]>0x0){_0x53893e=_[_0x8f11('0x35')](_0x1ace5e,_0x3b91d5);}return _0x53893e;}function getCustomFields(_0x5874bf,_0x28e5f4){var _0xe1b2c0=[];var _0x5381f4={'custom_fields':[]};if(_0x5874bf[_0x8f11('0x34')]>0x0){_[_0x8f11('0x36')](_0x5874bf,function(_0x7d80f3){if(_['includes']([_0x8f11('0x37'),'picklist'],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3[_0x8f11('0x39')]&&!_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4[_0x7d80f3[_0x8f11('0x39')][_0x8f11('0x3b')]()]=_0x7d80f3['content'][_0x8f11('0x2f')]();}else if(_['includes']([_0x8f11('0x37'),_0x8f11('0x3c')],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3['idField']&&_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x7d80f3['content'][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x3f')&&_0x7d80f3[_0x8f11('0x40')]&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3[_0x8f11('0x3a')]){_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x41')&&_0x7d80f3[_0x8f11('0x42')]&&_0x7d80f3[_0x8f11('0x42')]['name']&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3['customField']){_0x28e5f4[_0x7d80f3[_0x8f11('0x42')][_0x8f11('0xf')][_0x8f11('0x3b')]()]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x42')]['name'][_0x8f11('0x3b')]()][_0x8f11('0x2f')]()});}});}return _0x5381f4;}exports[_0x8f11('0x43')]=function(_0x528b15,_0x466ec6,_0x3be31e,_0x393095,_0x29183f,_0x538ca9){var _0x4df791,_0x22f3e3;_0x538ca9[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x538ca9[_0x8f11('0xd')]);_0x538ca9[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x538ca9[_0x8f11('0x45')]);if(_0x29183f&&_0x29183f[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('[QUEUE]','Recording\x20is\x20enabled!');_0x466ec6[_0x8f11('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x538ca9[_0x8f11('0x45')],_0x466ec6[_0x8f11('0x48')],md5(_0x466ec6[_0x8f11('0x48')]));}else{_0x466ec6[_0x8f11('0x47')]='';}headers['Authorization']=getAuth(_0x538ca9);return getUser(_0x538ca9,_0x393095[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x4a67e8){_0x4df791=_0x4a67e8;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x4df791['id']);return getEndUser(_0x538ca9,_0x466ec6[_0x8f11('0x4b')],_0x466ec6[_0x8f11('0x4c')]);})['then'](function(_0x5a6f54){_0x22f3e3=_0x5a6f54;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x22f3e3['id']);return getTicket(_0x538ca9,_0x4df791,_0x22f3e3,_0x3be31e,_0x466ec6);})[_0x8f11('0x13')](function(_0x49b9d9){if(_0x49b9d9){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x49b9d9['id']);switch(_0x538ca9[_0x8f11('0x38')]){case _0x8f11('0x4f'):logger[_0x8f11('0xa')](_0x8f11('0x50'),_0x8f11('0x51'));return request({'uri':util[_0x8f11('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x538ca9[_0x8f11('0xd')],_0x4df791['id'],_0x49b9d9['id']),'method':_0x8f11('0x27')});case _0x8f11('0x52'):logger['info'](_0x8f11('0x50'),_0x8f11('0x53'));emit(util[_0x8f11('0x17')](_0x8f11('0x54'),_0x393095[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')](_0x8f11('0x56'),_0x538ca9[_0x8f11('0xd')][_0x8f11('0x57')](_0x8f11('0x58'),''),_0x49b9d9['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x50'),_0x8f11('0x5a'));}}})[_0x8f11('0x5b')](function(_0x13c932){logger[_0x8f11('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x13c932,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x5d')]=function(_0x544765,_0x4dca46,_0xfb5cbd,_0x4472c5,_0x15d629,_0x195f9b,_0x348833){var _0x47c3a0,_0x573aac;_0x195f9b[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x195f9b[_0x8f11('0xd')]);_0x195f9b[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x195f9b[_0x8f11('0x45')]);if(_0x348833&&_0x348833[_0x8f11('0x5e')]&&_0x348833[_0x8f11('0x5e')]!==_0x8f11('0x5f')){logger['info'](_0x8f11('0x60'),_0x8f11('0x61'));_0x4dca46['recordingURL']=util[_0x8f11('0x17')](_0x8f11('0x62'),_0x195f9b[_0x8f11('0x45')],_0x4dca46[_0x8f11('0x48')],md5(_0x4dca46[_0x8f11('0x48')]));}headers[_0x8f11('0x63')]=getAuth(_0x195f9b);return getUser(_0x195f9b,_0x4472c5[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x3d911f){_0x47c3a0=_0x3d911f;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x47c3a0['id']);return getEndUser(_0x195f9b,_0x4dca46['destcalleridname'],_0x4dca46['destcalleridnum']);})[_0x8f11('0x13')](function(_0x1485c0){_0x573aac=_0x1485c0;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x573aac['id']);return getTicket(_0x195f9b,_0x47c3a0,_0x573aac,_0xfb5cbd,_0x4dca46);})[_0x8f11('0x13')](function(_0xd7e379){if(_0xd7e379){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0xd7e379['id']);switch(_0x195f9b['type']){case'integrationTab':logger[_0x8f11('0xa')](_0x8f11('0x60'),_0x8f11('0x51'));return request({'uri':util['format'](_0x8f11('0x64'),_0x195f9b[_0x8f11('0xd')],_0x47c3a0['id'],_0xd7e379['id']),'method':_0x8f11('0x27')});case'newTab':logger[_0x8f11('0xa')]('[OUTBOUND]',_0x8f11('0x53'));emit(util['format'](_0x8f11('0x54'),_0x4472c5[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')]('%s/agent/tickets/%s',_0x195f9b[_0x8f11('0xd')][_0x8f11('0x57')]('/api/v2',''),_0xd7e379['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x60'),_0x8f11('0x5a'));}}})['catch'](function(_0x19449e){logger[_0x8f11('0x59')](_0x8f11('0x65'),util[_0x8f11('0x5c')](_0x19449e,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x66')]=function(_0x1b5235,_0x3ec4a9,_0x190ad2,_0x4e23de,_0x1729aa,_0x12953a){var _0x2d8b97,_0x263b40;_0x12953a[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x12953a[_0x8f11('0xd')]);_0x12953a[_0x8f11('0x45')]=intUtil[_0x8f11('0x44')](_0x12953a['serverUrl']);if(_0x1729aa&&_0x1729aa[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('['+_0x3ec4a9[_0x8f11('0x67')][_0x8f11('0x68')]()+']','Recording\x20is\x20enabled!');_0x3ec4a9[_0x8f11('0x47')]=util[_0x8f11('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12953a[_0x8f11('0x45')],_0x3ec4a9[_0x8f11('0x48')],md5(_0x3ec4a9['uniqueid']));}else{_0x3ec4a9[_0x8f11('0x47')]='';}headers[_0x8f11('0x63')]=getAuth(_0x12953a);return getUser(_0x12953a)['then'](function(_0xd89819){_0x2d8b97=_0xd89819;logger['info'](_0x8f11('0x4a'),_0x2d8b97['id']);return getEndUser(_0x12953a,_0x3ec4a9['calleridname'],_0x3ec4a9['calleridnum']);})[_0x8f11('0x13')](function(_0x3c0833){_0x263b40=_0x3c0833;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x263b40['id']);return getTicket(_0x12953a,_0x2d8b97,_0x263b40,_0x190ad2,_0x3ec4a9);})[_0x8f11('0x13')](function(_0x327556){if(_0x327556){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x327556['id']);}})[_0x8f11('0x5b')](function(_0x1baf3a){logger[_0x8f11('0x59')]('['+_0x3ec4a9['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x1baf3a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff