// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdd5f=['lodash','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','format','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','toString','type','idField','custom_fields','variable','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','uniqueid','email','The\x20User\x20ID\x20is:','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x3f0f41,_0x1041e2){var _0x3351cb=function(_0x28ef5f){while(--_0x28ef5f){_0x3f0f41['push'](_0x3f0f41['shift']());}};_0x3351cb(++_0x1041e2);}(_0xdd5f,0x147));var _0xfdd5=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0xdd5f[_0x138adb];return _0x1b27f2;};'use strict';var _=require(_0xfdd5('0x0'));var rp=require(_0xfdd5('0x1'));var md5=require('md5');var util=require(_0xfdd5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xfdd5('0x3'));var config=require(_0xfdd5('0x4'));var logger=require(_0xfdd5('0x5'))('zendesk');config[_0xfdd5('0x6')]=_[_0xfdd5('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xfdd5('0x8'))(new Redis(config[_0xfdd5('0x6')]));function emit(_0x40662c,_0x2082c5,_0x2e39a2){io['to'](_0x40662c)[_0xfdd5('0x9')](_0x2082c5,_0x2e39a2);}var headers={'Content-Type':_0xfdd5('0xa'),'Accept':_0xfdd5('0xa')};function getTicket(_0x21a659,_0x1cd013,_0x3ce54b,_0x407345,_0x2ea3f7){logger[_0xfdd5('0xb')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xfdd5('0xc')]('%s/tickets.json',_0x21a659[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'ticket':_[_0xfdd5('0xf')]({'requester_id':_0x3ce54b['id'],'submitter_id':_0x1cd013?_0x1cd013['id']:undefined,'assignee_id':_0x1cd013?_0x1cd013['id']:undefined,'tags':getTags(_0x407345[_0xfdd5('0x10')],_0xfdd5('0x11')),'subject':intUtil['getString'](_0x407345[_0xfdd5('0x12')],_0x2ea3f7,'\x20'),'description':intUtil[_0xfdd5('0x13')](_0x407345['Descriptions'],_0x2ea3f7,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfdd5('0x13')](_0x407345[_0xfdd5('0x14')],_0x2ea3f7,'\x0a')}},getCustomFields(_0x407345[_0xfdd5('0x15')],_0x2ea3f7))}})[_0xfdd5('0x16')](function(_0x2f3d04){logger[_0xfdd5('0xb')](_0xfdd5('0x17'));return _0x2f3d04[_0xfdd5('0x18')];});}function getUser(_0x27a53b,_0x3f166a){if(intUtil['validateEmail'](_0x3f166a)){logger['info'](_0xfdd5('0x19'),_0x3f166a);return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x1a'),_0x27a53b['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')]('type:user\x20role:agent\x20email:%s',_0x3f166a)}})[_0xfdd5('0x16')](function(_0x3e7338){if(_0x3e7338[_0xfdd5('0x1b')]){logger['info']('Agent\x20found!');return _['find'](_0x3e7338[_0xfdd5('0x1c')],{'email':_0x3f166a,'role':_0xfdd5('0x1d')});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')]('%s/users/me.json',_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x438779){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x438779[_0xfdd5('0x20')];});}});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x21'),_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x2de689){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x2de689[_0xfdd5('0x20')];});}}function getEndUser(_0x130676,_0x495000,_0xa964d9){logger[_0xfdd5('0xb')](_0xfdd5('0x22'),_0xa964d9);return request({'uri':util['format'](_0xfdd5('0x1a'),_0x130676['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')](_0xfdd5('0x23'),_0xa964d9)}})[_0xfdd5('0x16')](function(_0x4722ca){var _0x301916;if(_0x4722ca[_0xfdd5('0x1c')][_0xfdd5('0x24')]){_0x4722ca[_0xfdd5('0x1c')]=_[_0xfdd5('0x25')](_0x4722ca[_0xfdd5('0x1c')],{'suspended':![],'role':_0xfdd5('0x26')});if(_0x4722ca['results'][_0xfdd5('0x24')]){_0x301916=_[_0xfdd5('0x27')](_0x4722ca[_0xfdd5('0x1c')]);}}if(_0x301916){logger[_0xfdd5('0xb')](_0xfdd5('0x28'));return _0x301916;}else{logger['info'](_0xfdd5('0x29'));return request({'uri':util[_0xfdd5('0xc')]('%s/users.json',_0x130676[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'user':{'role':_0xfdd5('0x26'),'name':util[_0xfdd5('0xc')](_0xfdd5('0x2a'),_0x495000||_0xa964d9),'phone':_0xa964d9}}})['then'](function(_0x4614e0){logger[_0xfdd5('0xb')](_0xfdd5('0x2b'));return _0x4614e0[_0xfdd5('0x20')];});}});}function getAuth(_0x2051ff){var _0x407e70;if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2d')){_0x407e70=util[_0xfdd5('0xc')]('%s:%s',_0x2051ff[_0xfdd5('0x2e')],_0x2051ff[_0xfdd5('0x2d')]);}else if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2f')){_0x407e70=util[_0xfdd5('0xc')](_0xfdd5('0x30'),_0x2051ff[_0xfdd5('0x2e')],_0x2051ff['token']);}return util[_0xfdd5('0xc')]('Basic\x20%s',new Buffer(_0x407e70)['toString'](_0xfdd5('0x31')));}function request(_0x5f4346){logger[_0xfdd5('0x32')](_0xfdd5('0x33'),JSON[_0xfdd5('0x34')](_0x5f4346));return rp(_[_0xfdd5('0x7')](_0x5f4346,{'method':_0xfdd5('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3780bc,_0x43a7e8){var _0x33f625=[];if(_0x3780bc&&_0x3780bc[_0xfdd5('0x24')]>0x0){_0x33f625=_[_0xfdd5('0x36')](_0x3780bc,_0x43a7e8);}return _0x33f625;}function getCustomFields(_0x1c6aee,_0x26d461){var _0x211714=[];var _0x2dd786={'custom_fields':[]};if(_0x1c6aee[_0xfdd5('0x24')]>0x0){_[_0xfdd5('0x37')](_0x1c6aee,function(_0x54de26){if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),_0xfdd5('0x3a')],_0x54de26['type'])&&_0x54de26[_0xfdd5('0x3b')]&&!_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0x54de26[_0xfdd5('0x3b')][_0xfdd5('0x3d')]()]=_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]();}else if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),'picklist'],_0x54de26[_0xfdd5('0x40')])&&_0x54de26[_0xfdd5('0x41')]&&_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0xfdd5('0x42')]['push']({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]()});}else if(_0x54de26[_0xfdd5('0x40')]===_0xfdd5('0x43')&&_0x54de26[_0xfdd5('0x44')]&&_0x54de26['idField']&&_0x54de26['customField']){_0x26d461[_0x54de26[_0xfdd5('0x44')]]&&_0x2dd786['custom_fields'][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26['variableName']]['toString']()});}else if(_0x54de26[_0xfdd5('0x40')]==='customVariable'&&_0x54de26[_0xfdd5('0x46')]&&_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]&&_0x54de26['idField']&&_0x54de26[_0xfdd5('0x3c')]){_0x26d461[_0x54de26[_0xfdd5('0x46')]['name'][_0xfdd5('0x3d')]()]&&_0x2dd786[_0xfdd5('0x42')][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]['toLowerCase']()][_0xfdd5('0x3f')]()});}});}return _0x2dd786;}exports[_0xfdd5('0x47')]=function(_0x1ba809,_0x456a74,_0x4a8561,_0x465814,_0x58905b,_0x1ac6e3){var _0x4cd83a,_0x10f2e2;_0x1ac6e3[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0xd')]);_0x1ac6e3['serverUrl']=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0x49')]);if(_0x58905b&&_0x58905b[_0xfdd5('0x4a')]){logger['info'](_0xfdd5('0x4b'),_0xfdd5('0x4c'));_0x456a74[_0xfdd5('0x4d')]=util['format'](_0xfdd5('0x4e'),_0x1ac6e3[_0xfdd5('0x49')],_0x456a74['uniqueid'],md5(_0x456a74['uniqueid']));}else{_0x456a74[_0xfdd5('0x4d')]='';}headers[_0xfdd5('0x4f')]=getAuth(_0x1ac6e3);return getUser(_0x1ac6e3,_0x465814['email'])[_0xfdd5('0x16')](function(_0x559b12){_0x4cd83a=_0x559b12;logger['info']('The\x20User\x20ID\x20is:',_0x4cd83a['id']);return getEndUser(_0x1ac6e3,_0x456a74[_0xfdd5('0x50')],_0x456a74[_0xfdd5('0x51')]);})[_0xfdd5('0x16')](function(_0x185d23){_0x10f2e2=_0x185d23;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10f2e2['id']);return getTicket(_0x1ac6e3,_0x4cd83a,_0x10f2e2,_0x4a8561,_0x456a74);})[_0xfdd5('0x16')](function(_0x1e0038){if(_0x1e0038){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x1e0038['id']);switch(_0x1ac6e3[_0xfdd5('0x40')]){case'integrationTab':logger[_0xfdd5('0xb')]('[QUEUE]',_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0x1ac6e3['remoteUri'],_0x4cd83a['id'],_0x1e0038['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x4b'),_0xfdd5('0x56'));emit(util[_0xfdd5('0xc')](_0xfdd5('0x57'),_0x465814[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')]('%s/agent/tickets/%s',_0x1ac6e3[_0xfdd5('0xd')][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x1e0038['id'])});break;default:logger[_0xfdd5('0x5b')](_0xfdd5('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfdd5('0x5c')](function(_0xa90da3){logger['error'](_0xfdd5('0x5d'),util['inspect'](_0xa90da3,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x5e')]=function(_0x3a3472,_0x2c1e1e,_0x19a4d8,_0x2981fb,_0x43ba53,_0xbb187d,_0x5ab0ff){var _0x3ea145,_0x55d892;_0xbb187d[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0xd')]);_0xbb187d[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0x49')]);if(_0x5ab0ff&&_0x5ab0ff[_0xfdd5('0x5f')]&&_0x5ab0ff[_0xfdd5('0x5f')]!=='none'){logger[_0xfdd5('0xb')]('[OUTBOUND]',_0xfdd5('0x4c'));_0x2c1e1e[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0xbb187d[_0xfdd5('0x49')],_0x2c1e1e[_0xfdd5('0x60')],md5(_0x2c1e1e['uniqueid']));}headers[_0xfdd5('0x4f')]=getAuth(_0xbb187d);return getUser(_0xbb187d,_0x2981fb[_0xfdd5('0x61')])[_0xfdd5('0x16')](function(_0x21516d){_0x3ea145=_0x21516d;logger['info'](_0xfdd5('0x62'),_0x3ea145['id']);return getEndUser(_0xbb187d,_0x2c1e1e['destcalleridname'],_0x2c1e1e['destcalleridnum']);})[_0xfdd5('0x16')](function(_0xf25b84){_0x55d892=_0xf25b84;logger[_0xfdd5('0xb')]('The\x20Enduser\x20ID\x20is:',_0x55d892['id']);return getTicket(_0xbb187d,_0x3ea145,_0x55d892,_0x19a4d8,_0x2c1e1e);})[_0xfdd5('0x16')](function(_0x735aff){if(_0x735aff){logger['info'](_0xfdd5('0x53'),_0x735aff['id']);switch(_0xbb187d[_0xfdd5('0x40')]){case _0xfdd5('0x63'):logger[_0xfdd5('0xb')](_0xfdd5('0x64'),_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0xbb187d['remoteUri'],_0x3ea145['id'],_0x735aff['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfdd5('0xc')]('user:%s',_0x2981fb[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')](_0xfdd5('0x65'),_0xbb187d['remoteUri'][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x735aff['id'])});break;default:logger['error'](_0xfdd5('0x64'),_0xfdd5('0x66'));}}})['catch'](function(_0x1a8882){logger[_0xfdd5('0x5b')](_0xfdd5('0x67'),util[_0xfdd5('0x68')](_0x1a8882,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x69')]=function(_0x270136,_0x137f90,_0xf333b8,_0x1fbd17,_0x55c1c6,_0x5cb03c){var _0x183627,_0x10fc80;_0x5cb03c[_0xfdd5('0xd')]=intUtil['stripTrailingSlash'](_0x5cb03c[_0xfdd5('0xd')]);_0x5cb03c[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0x5cb03c[_0xfdd5('0x49')]);if(_0x55c1c6&&_0x55c1c6[_0xfdd5('0x4a')]){logger[_0xfdd5('0xb')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']','Recording\x20is\x20enabled!');_0x137f90[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0x5cb03c[_0xfdd5('0x49')],_0x137f90[_0xfdd5('0x60')],md5(_0x137f90[_0xfdd5('0x60')]));}else{_0x137f90['recordingURL']='';}headers[_0xfdd5('0x4f')]=getAuth(_0x5cb03c);return getUser(_0x5cb03c)[_0xfdd5('0x16')](function(_0x229cdd){_0x183627=_0x229cdd;logger[_0xfdd5('0xb')](_0xfdd5('0x62'),_0x183627['id']);return getEndUser(_0x5cb03c,_0x137f90[_0xfdd5('0x50')],_0x137f90[_0xfdd5('0x51')]);})['then'](function(_0x20342b){_0x10fc80=_0x20342b;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10fc80['id']);return getTicket(_0x5cb03c,_0x183627,_0x10fc80,_0xf333b8,_0x137f90);})[_0xfdd5('0x16')](function(_0x4fc702){if(_0x4fc702){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x4fc702['id']);}})[_0xfdd5('0x5c')](function(_0x12d7ec){logger[_0xfdd5('0x5b')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']'+_0xfdd5('0x6c'),util[_0xfdd5('0x68')](_0x12d7ec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff