// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x474a=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','Descriptions','getString','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost'];(function(_0x3bf83f,_0x181cac){var _0x22c4a9=function(_0xb3ff0d){while(--_0xb3ff0d){_0x3bf83f['push'](_0x3bf83f['shift']());}};_0x22c4a9(++_0x181cac);}(_0x474a,0x69));var _0xa474=function(_0x328fe8,_0x3959b4){_0x328fe8=_0x328fe8-0x0;var _0x28eab1=_0x474a[_0x328fe8];return _0x28eab1;};'use strict';var _=require(_0xa474('0x0'));var rp=require(_0xa474('0x1'));var md5=require('md5');var util=require(_0xa474('0x2'));var Redis=require(_0xa474('0x3'));var intUtil=require('./util');var config=require(_0xa474('0x4'));var logger=require(_0xa474('0x5'))(_0xa474('0x6'));config[_0xa474('0x7')]=_[_0xa474('0x8')](config[_0xa474('0x7')],{'host':_0xa474('0x9'),'port':0x18eb});var io=require(_0xa474('0xa'))(new Redis(config[_0xa474('0x7')]));function emit(_0x25cd27,_0x2b4824,_0x14ede1){io['to'](_0x25cd27)[_0xa474('0xb')](_0x2b4824,_0x14ede1);}var headers={'Content-Type':_0xa474('0xc'),'Accept':_0xa474('0xc')};function getTicket(_0xf70963,_0x5058fc,_0x1b39f9,_0x1ef50f,_0x366df2){logger[_0xa474('0xd')](_0xa474('0xe'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x10'),_0xf70963[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'ticket':_[_0xa474('0x13')]({'requester_id':_0x1b39f9['id'],'submitter_id':_0x5058fc?_0x5058fc['id']:undefined,'assignee_id':_0x5058fc?_0x5058fc['id']:undefined,'tags':getTags(_0x1ef50f[_0xa474('0x14')],_0xa474('0x15')),'subject':intUtil['getString'](_0x1ef50f[_0xa474('0x16')],_0x366df2,'\x20'),'description':intUtil['getString'](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa474('0x18')](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a')}},getCustomFields(_0x1ef50f[_0xa474('0x19')],_0x366df2))}})[_0xa474('0x1a')](function(_0x50f961){logger['info'](_0xa474('0x1b'));return _0x50f961[_0xa474('0x1c')];});}function getUser(_0x16db96,_0x1241f5){if(intUtil[_0xa474('0x1d')](_0x1241f5)){logger[_0xa474('0xd')](_0xa474('0x1e'),_0x1241f5);return request({'uri':util['format'](_0xa474('0x1f'),_0x16db96[_0xa474('0x11')]),'qs':{'query':util[_0xa474('0xf')](_0xa474('0x20'),_0x1241f5)}})['then'](function(_0x1f6748){if(_0x1f6748[_0xa474('0x21')]){logger[_0xa474('0xd')]('Agent\x20found!');return _[_0xa474('0x22')](_0x1f6748['results'],{'email':_0x1241f5,'role':_0xa474('0x23')});}else{logger['info'](_0xa474('0x24'));return request({'uri':util['format'](_0xa474('0x25'),_0x16db96[_0xa474('0x11')])})['then'](function(_0x4f49d3){logger['info'](_0xa474('0x26'));return _0x4f49d3[_0xa474('0x27')];});}});}else{logger[_0xa474('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0x16db96[_0xa474('0x11')])})['then'](function(_0x8c41f5){logger[_0xa474('0xd')](_0xa474('0x26'));return _0x8c41f5[_0xa474('0x27')];});}}function getEndUser(_0x2b3060,_0x567e63,_0x478d71){logger[_0xa474('0xd')]('Searching\x20enduser\x20with\x20phone',_0x478d71);return request({'uri':util[_0xa474('0xf')](_0xa474('0x1f'),_0x2b3060['remoteUri']),'qs':{'query':util['format'](_0xa474('0x28'),_0x478d71)}})[_0xa474('0x1a')](function(_0x3d1ef5){var _0xc20812;if(_0x3d1ef5['results'][_0xa474('0x29')]){_0x3d1ef5[_0xa474('0x2a')]=_['filter'](_0x3d1ef5[_0xa474('0x2a')],{'suspended':![],'role':_0xa474('0x2b')});if(_0x3d1ef5[_0xa474('0x2a')][_0xa474('0x29')]){_0xc20812=_['first'](_0x3d1ef5[_0xa474('0x2a')]);}}if(_0xc20812){logger[_0xa474('0xd')](_0xa474('0x2c'));return _0xc20812;}else{logger[_0xa474('0xd')](_0xa474('0x2d'));return request({'uri':util[_0xa474('0xf')]('%s/users.json',_0x2b3060[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'user':{'role':'end-user','name':util[_0xa474('0xf')](_0xa474('0x2e'),_0x567e63||_0x478d71),'phone':_0x478d71}}})[_0xa474('0x1a')](function(_0x33cd24){logger[_0xa474('0xd')](_0xa474('0x2f'));return _0x33cd24[_0xa474('0x27')];});}});}function getAuth(_0x53dc9d){var _0x2c9f0b;if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x31')){_0x2c9f0b=util[_0xa474('0xf')](_0xa474('0x32'),_0x53dc9d[_0xa474('0x33')],_0x53dc9d[_0xa474('0x31')]);}else if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x34')){_0x2c9f0b=util[_0xa474('0xf')]('%s/token:%s',_0x53dc9d['username'],_0x53dc9d[_0xa474('0x34')]);}return util[_0xa474('0xf')](_0xa474('0x35'),new Buffer(_0x2c9f0b)[_0xa474('0x36')](_0xa474('0x37')));}function request(_0x469f1b){logger[_0xa474('0x38')](_0xa474('0x39'),JSON[_0xa474('0x3a')](_0x469f1b));return rp(_[_0xa474('0x8')](_0x469f1b,{'method':_0xa474('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x450843,_0x578819){var _0x1cb1a7=[];if(_0x450843&&_0x450843[_0xa474('0x29')]>0x0){_0x1cb1a7=_['map'](_0x450843,_0x578819);}return _0x1cb1a7;}function getCustomFields(_0x26b0ed,_0x14b3e6){var _0x351315=[];var _0x314dfb={'custom_fields':[]};if(_0x26b0ed[_0xa474('0x29')]>0x0){_[_0xa474('0x3c')](_0x26b0ed,function(_0x1d84f4){if(_0x1d84f4[_0xa474('0x3d')]==='string'&&_0x1d84f4[_0xa474('0x3e')]&&!_0x1d84f4[_0xa474('0x3f')]){_0x314dfb[_0x1d84f4[_0xa474('0x3e')][_0xa474('0x40')]()]=_0x1d84f4[_0xa474('0x41')]['toString']();}else if(_0x1d84f4[_0xa474('0x3d')]===_0xa474('0x42')&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x1d84f4[_0xa474('0x41')][_0xa474('0x36')]()});}else if(_0x1d84f4['type']===_0xa474('0x46')&&_0x1d84f4[_0xa474('0x47')]&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x14b3e6[_0x1d84f4['variableName']]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4['variableName']][_0xa474('0x36')]()});}else if(_0x1d84f4[_0xa474('0x3d')]==='customVariable'&&_0x1d84f4[_0xa474('0x48')]&&_0x1d84f4[_0xa474('0x48')]['name']&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4[_0xa474('0x3f')]){_0x14b3e6[_0x1d84f4['Variable'][_0xa474('0x15')][_0xa474('0x40')]()]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4[_0xa474('0x48')]['name'][_0xa474('0x40')]()][_0xa474('0x36')]()});}});}return _0x314dfb;}exports[_0xa474('0x49')]=function(_0x36a50a,_0x44af6b,_0x37a7a4,_0x4d1599,_0x3dfe17,_0x47c651){var _0x57a5ac,_0x3c536c;_0x47c651[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0x47c651[_0xa474('0x11')]);_0x47c651[_0xa474('0x4b')]=intUtil[_0xa474('0x4a')](_0x47c651['serverUrl']);if(_0x3dfe17&&_0x3dfe17[_0xa474('0x4c')]){logger[_0xa474('0xd')]('[QUEUE]',_0xa474('0x4d'));_0x44af6b[_0xa474('0x4e')]=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47c651[_0xa474('0x4b')],_0x44af6b[_0xa474('0x4f')],md5(_0x44af6b[_0xa474('0x4f')]));}else{_0x44af6b[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0x47c651);return getUser(_0x47c651,_0x4d1599[_0xa474('0x51')])['then'](function(_0x3bb468){_0x57a5ac=_0x3bb468;logger[_0xa474('0xd')](_0xa474('0x52'),_0x57a5ac['id']);return getEndUser(_0x47c651,_0x44af6b[_0xa474('0x53')],_0x44af6b['calleridnum']);})['then'](function(_0x25c78){_0x3c536c=_0x25c78;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x3c536c['id']);return getTicket(_0x47c651,_0x57a5ac,_0x3c536c,_0x37a7a4,_0x44af6b);})[_0xa474('0x1a')](function(_0xac6b3a){if(_0xac6b3a){logger[_0xa474('0xd')](_0xa474('0x54'),_0xac6b3a['id']);switch(_0x47c651[_0xa474('0x3d')]){case _0xa474('0x55'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x57'));return request({'uri':util['format'](_0xa474('0x58'),_0x47c651['remoteUri'],_0x57a5ac['id'],_0xac6b3a['id']),'method':'POST'});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x5a'));emit(util['format'](_0xa474('0x5b'),_0x4d1599[_0xa474('0x15')]),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x47c651['remoteUri'][_0xa474('0x5e')](_0xa474('0x5f'),''),_0xac6b3a['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x56'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x1ec814){logger[_0xa474('0x60')](_0xa474('0x63'),util['inspect'](_0x1ec814,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x64')]=function(_0x1fe6ce,_0x3473cd,_0x58297d,_0x265569,_0x4fb899,_0x1ca5f7,_0x411c){var _0x139252,_0x6baac4;_0x1ca5f7['remoteUri']=intUtil[_0xa474('0x4a')](_0x1ca5f7[_0xa474('0x11')]);_0x1ca5f7['serverUrl']=intUtil['stripTrailingSlash'](_0x1ca5f7[_0xa474('0x4b')]);if(_0x411c&&_0x411c[_0xa474('0x65')]&&_0x411c[_0xa474('0x65')]!==_0xa474('0x66')){logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x4d'));_0x3473cd['recordingURL']=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ca5f7[_0xa474('0x4b')],_0x3473cd[_0xa474('0x4f')],md5(_0x3473cd[_0xa474('0x4f')]));}headers[_0xa474('0x50')]=getAuth(_0x1ca5f7);return getUser(_0x1ca5f7,_0x265569['email'])[_0xa474('0x1a')](function(_0x2f4276){_0x139252=_0x2f4276;logger[_0xa474('0xd')](_0xa474('0x52'),_0x139252['id']);return getEndUser(_0x1ca5f7,_0x3473cd[_0xa474('0x68')],_0x3473cd[_0xa474('0x69')]);})[_0xa474('0x1a')](function(_0x19e0b0){_0x6baac4=_0x19e0b0;logger[_0xa474('0xd')](_0xa474('0x6a'),_0x6baac4['id']);return getTicket(_0x1ca5f7,_0x139252,_0x6baac4,_0x58297d,_0x3473cd);})[_0xa474('0x1a')](function(_0x19da6d){if(_0x19da6d){logger[_0xa474('0xd')](_0xa474('0x54'),_0x19da6d['id']);switch(_0x1ca5f7[_0xa474('0x3d')]){case'integrationTab':logger[_0xa474('0xd')]('[OUTBOUND]',_0xa474('0x57'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x58'),_0x1ca5f7[_0xa474('0x11')],_0x139252['id'],_0x19da6d['id']),'method':_0xa474('0x12')});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x5a'));emit(util[_0xa474('0xf')](_0xa474('0x5b'),_0x265569['name']),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x1ca5f7[_0xa474('0x11')][_0xa474('0x5e')](_0xa474('0x5f'),''),_0x19da6d['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x67'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x17cccd){logger[_0xa474('0x60')](_0xa474('0x6b'),util[_0xa474('0x6c')](_0x17cccd,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x6d')]=function(_0x4941aa,_0x26326e,_0x2434f8,_0x1fe833,_0x5c96c2,_0xfbbff3){var _0x13988b,_0x56b0d5;_0xfbbff3[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0xfbbff3[_0xa474('0x11')]);_0xfbbff3['serverUrl']=intUtil['stripTrailingSlash'](_0xfbbff3[_0xa474('0x4b')]);if(_0x5c96c2&&_0x5c96c2[_0xa474('0x4c')]){logger[_0xa474('0xd')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']',_0xa474('0x4d'));_0x26326e[_0xa474('0x4e')]=util[_0xa474('0xf')](_0xa474('0x70'),_0xfbbff3[_0xa474('0x4b')],_0x26326e[_0xa474('0x4f')],md5(_0x26326e['uniqueid']));}else{_0x26326e[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0xfbbff3);return getUser(_0xfbbff3)[_0xa474('0x1a')](function(_0x7a6583){_0x13988b=_0x7a6583;logger[_0xa474('0xd')](_0xa474('0x52'),_0x13988b['id']);return getEndUser(_0xfbbff3,_0x26326e[_0xa474('0x53')],_0x26326e[_0xa474('0x71')]);})[_0xa474('0x1a')](function(_0x3b2310){_0x56b0d5=_0x3b2310;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x56b0d5['id']);return getTicket(_0xfbbff3,_0x13988b,_0x56b0d5,_0x2434f8,_0x26326e);})['then'](function(_0x2db759){if(_0x2db759){logger[_0xa474('0xd')](_0xa474('0x54'),_0x2db759['id']);}})[_0xa474('0x62')](function(_0x5ecc6a){logger[_0xa474('0x60')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']'+_0xa474('0x72'),util['inspect'](_0x5ecc6a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x046d=['%s/token:%s','Basic\x20%s','toString','debug','stringify','GET','map','string','type','nameField','customField','toLowerCase','picklist','idField','custom_fields','variableName','push','customVariable','Variable','name','queue','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','%s/agent/tickets/%s','/api/v2','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','./util','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token'];(function(_0x4d48f4,_0x24eb38){var _0x3f2f2c=function(_0x18a15c){while(--_0x18a15c){_0x4d48f4['push'](_0x4d48f4['shift']());}};_0x3f2f2c(++_0x24eb38);}(_0x046d,0x180));var _0xd046=function(_0x88a170,_0x570911){_0x88a170=_0x88a170-0x0;var _0x171401=_0x046d[_0x88a170];return _0x171401;};'use strict';var _=require(_0xd046('0x0'));var rp=require(_0xd046('0x1'));var md5=require(_0xd046('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xd046('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xd046('0x4'));config['redis']=_[_0xd046('0x5')](config[_0xd046('0x6')],{'host':_0xd046('0x7'),'port':0x18eb});var io=require(_0xd046('0x8'))(new Redis(config[_0xd046('0x6')]));function emit(_0x421e30,_0x2c3cc6,_0x216bb5){io['to'](_0x421e30)['emit'](_0x2c3cc6,_0x216bb5);}var headers={'Content-Type':'application/json','Accept':_0xd046('0x9')};function getTicket(_0x317385,_0x20eebf,_0x4ee9e2,_0x9fd6eb,_0x243441){logger['info'](_0xd046('0xa'));return request({'uri':util[_0xd046('0xb')](_0xd046('0xc'),_0x317385['remoteUri']),'method':_0xd046('0xd'),'body':{'ticket':_[_0xd046('0xe')]({'requester_id':_0x4ee9e2['id'],'submitter_id':_0x20eebf?_0x20eebf['id']:undefined,'assignee_id':_0x20eebf?_0x20eebf['id']:undefined,'tags':getTags(_0x9fd6eb[_0xd046('0xf')],'name'),'subject':intUtil[_0xd046('0x10')](_0x9fd6eb[_0xd046('0x11')],_0x243441,'\x20'),'description':intUtil['getString'](_0x9fd6eb[_0xd046('0x12')],_0x243441,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd046('0x10')](_0x9fd6eb[_0xd046('0x12')],_0x243441,'\x0a')}},getCustomFields(_0x9fd6eb[_0xd046('0x13')],_0x243441))}})[_0xd046('0x14')](function(_0x3cf9ac){logger[_0xd046('0x15')](_0xd046('0x16'));return _0x3cf9ac[_0xd046('0x17')];});}function getUser(_0x5b5250,_0x56ebe8){if(intUtil[_0xd046('0x18')](_0x56ebe8)){logger[_0xd046('0x15')]('Getting\x20agent\x20with\x20email',_0x56ebe8);return request({'uri':util['format']('%s/search.json',_0x5b5250['remoteUri']),'qs':{'query':util[_0xd046('0xb')](_0xd046('0x19'),_0x56ebe8)}})[_0xd046('0x14')](function(_0x29509e){if(_0x29509e['count']){logger[_0xd046('0x15')](_0xd046('0x1a'));return _[_0xd046('0x1b')](_0x29509e[_0xd046('0x1c')],{'email':_0x56ebe8,'role':_0xd046('0x1d')});}else{logger['info'](_0xd046('0x1e'));return request({'uri':util['format'](_0xd046('0x1f'),_0x5b5250[_0xd046('0x20')])})[_0xd046('0x14')](function(_0x5afddd){logger['info'](_0xd046('0x21'));return _0x5afddd[_0xd046('0x22')];});}});}else{logger[_0xd046('0x15')](_0xd046('0x1e'));return request({'uri':util[_0xd046('0xb')]('%s/users/me.json',_0x5b5250['remoteUri'])})[_0xd046('0x14')](function(_0x5d0172){logger[_0xd046('0x15')]('Admin\x20account\x20selected.');return _0x5d0172['user'];});}}function getEndUser(_0x1f742b,_0x49add4,_0x2229bd){logger[_0xd046('0x15')]('Searching\x20enduser\x20with\x20phone',_0x2229bd);return request({'uri':util['format']('%s/search.json',_0x1f742b['remoteUri']),'qs':{'query':util[_0xd046('0xb')](_0xd046('0x23'),_0x2229bd)}})['then'](function(_0x7c84bc){var _0x5b30c6;if(_0x7c84bc[_0xd046('0x1c')][_0xd046('0x24')]){_0x7c84bc[_0xd046('0x1c')]=_[_0xd046('0x25')](_0x7c84bc[_0xd046('0x1c')],{'suspended':![],'role':_0xd046('0x26')});if(_0x7c84bc['results']['length']){_0x5b30c6=_[_0xd046('0x27')](_0x7c84bc[_0xd046('0x1c')]);}}if(_0x5b30c6){logger['info']('Enduser\x20found!');return _0x5b30c6;}else{logger[_0xd046('0x15')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xd046('0xb')](_0xd046('0x28'),_0x1f742b['remoteUri']),'method':_0xd046('0xd'),'body':{'user':{'role':'end-user','name':util['format'](_0xd046('0x29'),_0x49add4||_0x2229bd),'phone':_0x2229bd}}})['then'](function(_0x367cb7){logger[_0xd046('0x15')](_0xd046('0x2a'));return _0x367cb7[_0xd046('0x22')];});}});}function getAuth(_0x1f1770){var _0x58377a;if(_0x1f1770[_0xd046('0x2b')]===_0xd046('0x2c')){_0x58377a=util[_0xd046('0xb')](_0xd046('0x2d'),_0x1f1770[_0xd046('0x2e')],_0x1f1770['password']);}else if(_0x1f1770[_0xd046('0x2b')]===_0xd046('0x2f')){_0x58377a=util['format'](_0xd046('0x30'),_0x1f1770[_0xd046('0x2e')],_0x1f1770[_0xd046('0x2f')]);}return util['format'](_0xd046('0x31'),new Buffer(_0x58377a)[_0xd046('0x32')]('base64'));}function request(_0x24ce8f){logger[_0xd046('0x33')]('[HTTP]',JSON[_0xd046('0x34')](_0x24ce8f));return rp(_['defaults'](_0x24ce8f,{'method':_0xd046('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x49ff6c,_0x4e95d9){var _0x253246=[];if(_0x49ff6c&&_0x49ff6c['length']>0x0){_0x253246=_[_0xd046('0x36')](_0x49ff6c,_0x4e95d9);}return _0x253246;}function getCustomFields(_0x112476,_0x41cfba){var _0x377afe=[];var _0x1aa2fb={'custom_fields':[]};if(_0x112476[_0xd046('0x24')]>0x0){_['forEach'](_0x112476,function(_0x27c41a){if(_['includes']([_0xd046('0x37'),'picklist'],_0x27c41a[_0xd046('0x38')])&&_0x27c41a[_0xd046('0x39')]&&!_0x27c41a[_0xd046('0x3a')]){_0x1aa2fb[_0x27c41a['nameField'][_0xd046('0x3b')]()]=_0x27c41a['content'][_0xd046('0x32')]();}else if(_['includes']([_0xd046('0x37'),_0xd046('0x3c')],_0x27c41a['type'])&&_0x27c41a[_0xd046('0x3d')]&&_0x27c41a[_0xd046('0x3a')]){_0x1aa2fb[_0xd046('0x3e')]['push']({'id':_0x27c41a[_0xd046('0x3d')],'value':_0x27c41a['content'][_0xd046('0x32')]()});}else if(_0x27c41a[_0xd046('0x38')]==='variable'&&_0x27c41a[_0xd046('0x3f')]&&_0x27c41a['idField']&&_0x27c41a['customField']){_0x41cfba[_0x27c41a[_0xd046('0x3f')]]&&_0x1aa2fb[_0xd046('0x3e')][_0xd046('0x40')]({'id':_0x27c41a['idField'],'value':_0x41cfba[_0x27c41a[_0xd046('0x3f')]]['toString']()});}else if(_0x27c41a['type']===_0xd046('0x41')&&_0x27c41a[_0xd046('0x42')]&&_0x27c41a[_0xd046('0x42')][_0xd046('0x43')]&&_0x27c41a[_0xd046('0x3d')]&&_0x27c41a[_0xd046('0x3a')]){_0x41cfba[_0x27c41a[_0xd046('0x42')][_0xd046('0x43')][_0xd046('0x3b')]()]&&_0x1aa2fb['custom_fields'][_0xd046('0x40')]({'id':_0x27c41a[_0xd046('0x3d')],'value':_0x41cfba[_0x27c41a[_0xd046('0x42')][_0xd046('0x43')][_0xd046('0x3b')]()][_0xd046('0x32')]()});}});}return _0x1aa2fb;}exports[_0xd046('0x44')]=function(_0x1790fb,_0x2f2380,_0x493b04,_0x48c7f9,_0x5d03ed,_0x1e99a5){var _0x243efa,_0x37b957;_0x1e99a5[_0xd046('0x20')]=intUtil['stripTrailingSlash'](_0x1e99a5['remoteUri']);_0x1e99a5['serverUrl']=intUtil['stripTrailingSlash'](_0x1e99a5[_0xd046('0x45')]);if(_0x5d03ed&&_0x5d03ed['monitor_format']){logger[_0xd046('0x15')](_0xd046('0x46'),_0xd046('0x47'));_0x2f2380['recordingURL']=util[_0xd046('0xb')](_0xd046('0x48'),_0x1e99a5['serverUrl'],_0x2f2380[_0xd046('0x49')],md5(_0x2f2380[_0xd046('0x49')]));}else{_0x2f2380[_0xd046('0x4a')]='';}headers[_0xd046('0x4b')]=getAuth(_0x1e99a5);return getUser(_0x1e99a5,_0x48c7f9[_0xd046('0x4c')])[_0xd046('0x14')](function(_0x219148){_0x243efa=_0x219148;logger[_0xd046('0x15')](_0xd046('0x4d'),_0x243efa['id']);return getEndUser(_0x1e99a5,_0x2f2380[_0xd046('0x4e')],_0x2f2380[_0xd046('0x4f')]);})['then'](function(_0x44ea50){_0x37b957=_0x44ea50;logger[_0xd046('0x15')](_0xd046('0x50'),_0x37b957['id']);return getTicket(_0x1e99a5,_0x243efa,_0x37b957,_0x493b04,_0x2f2380);})['then'](function(_0x8b9da6){if(_0x8b9da6){logger[_0xd046('0x15')](_0xd046('0x51'),_0x8b9da6['id']);switch(_0x1e99a5[_0xd046('0x38')]){case'integrationTab':logger['info'](_0xd046('0x46'),_0xd046('0x52'));return request({'uri':util[_0xd046('0xb')](_0xd046('0x53'),_0x1e99a5['remoteUri'],_0x243efa['id'],_0x8b9da6['id']),'method':_0xd046('0xd')});case _0xd046('0x54'):logger[_0xd046('0x15')](_0xd046('0x46'),_0xd046('0x55'));emit(util['format'](_0xd046('0x56'),_0x48c7f9[_0xd046('0x43')]),_0xd046('0x57'),{'uri':util['format']('%s/agent/tickets/%s',_0x1e99a5[_0xd046('0x20')][_0xd046('0x58')]('/api/v2',''),_0x8b9da6['id'])});break;default:logger[_0xd046('0x59')](_0xd046('0x46'),_0xd046('0x5a'));}}})[_0xd046('0x5b')](function(_0x2b0c90){logger['error'](_0xd046('0x5c'),util[_0xd046('0x5d')](_0x2b0c90,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x801229,_0x47891d,_0x5d7b00,_0x37b7c4,_0x2128c8,_0x3ed5f8,_0x5c8752){var _0x242361,_0x100baa;_0x3ed5f8[_0xd046('0x20')]=intUtil[_0xd046('0x5e')](_0x3ed5f8[_0xd046('0x20')]);_0x3ed5f8[_0xd046('0x45')]=intUtil['stripTrailingSlash'](_0x3ed5f8[_0xd046('0x45')]);if(_0x5c8752&&_0x5c8752[_0xd046('0x5f')]&&_0x5c8752[_0xd046('0x5f')]!==_0xd046('0x60')){logger[_0xd046('0x15')](_0xd046('0x61'),_0xd046('0x47'));_0x47891d[_0xd046('0x4a')]=util['format'](_0xd046('0x48'),_0x3ed5f8[_0xd046('0x45')],_0x47891d[_0xd046('0x49')],md5(_0x47891d['uniqueid']));}headers[_0xd046('0x4b')]=getAuth(_0x3ed5f8);return getUser(_0x3ed5f8,_0x37b7c4[_0xd046('0x4c')])[_0xd046('0x14')](function(_0x139897){_0x242361=_0x139897;logger['info'](_0xd046('0x4d'),_0x242361['id']);return getEndUser(_0x3ed5f8,_0x47891d[_0xd046('0x62')],_0x47891d[_0xd046('0x63')]);})[_0xd046('0x14')](function(_0x3b75b6){_0x100baa=_0x3b75b6;logger[_0xd046('0x15')](_0xd046('0x50'),_0x100baa['id']);return getTicket(_0x3ed5f8,_0x242361,_0x100baa,_0x5d7b00,_0x47891d);})['then'](function(_0x49aec7){if(_0x49aec7){logger[_0xd046('0x15')]('The\x20Ticket\x20ID\x20is:',_0x49aec7['id']);switch(_0x3ed5f8[_0xd046('0x38')]){case _0xd046('0x64'):logger['info']('[OUTBOUND]',_0xd046('0x52'));return request({'uri':util[_0xd046('0xb')](_0xd046('0x53'),_0x3ed5f8[_0xd046('0x20')],_0x242361['id'],_0x49aec7['id']),'method':_0xd046('0xd')});case _0xd046('0x54'):logger['info'](_0xd046('0x61'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd046('0xb')]('user:%s',_0x37b7c4[_0xd046('0x43')]),_0xd046('0x57'),{'uri':util[_0xd046('0xb')](_0xd046('0x65'),_0x3ed5f8[_0xd046('0x20')][_0xd046('0x58')](_0xd046('0x66'),''),_0x49aec7['id'])});break;default:logger[_0xd046('0x59')]('[OUTBOUND]',_0xd046('0x5a'));}}})[_0xd046('0x5b')](function(_0xf3a3dd){logger[_0xd046('0x59')](_0xd046('0x67'),util[_0xd046('0x5d')](_0xf3a3dd,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x548907,_0x127256,_0x53c47f,_0x430a71,_0xa4ad32,_0x42cdd4){var _0x34766b,_0x5d7538;_0x42cdd4['remoteUri']=intUtil[_0xd046('0x5e')](_0x42cdd4[_0xd046('0x20')]);_0x42cdd4[_0xd046('0x45')]=intUtil[_0xd046('0x5e')](_0x42cdd4['serverUrl']);if(_0xa4ad32&&_0xa4ad32[_0xd046('0x68')]){logger[_0xd046('0x15')]('['+_0x127256['lastevent'][_0xd046('0x69')]()+']',_0xd046('0x47'));_0x127256[_0xd046('0x4a')]=util['format'](_0xd046('0x48'),_0x42cdd4[_0xd046('0x45')],_0x127256[_0xd046('0x49')],md5(_0x127256[_0xd046('0x49')]));}else{_0x127256[_0xd046('0x4a')]='';}headers[_0xd046('0x4b')]=getAuth(_0x42cdd4);return getUser(_0x42cdd4)[_0xd046('0x14')](function(_0x66f933){_0x34766b=_0x66f933;logger[_0xd046('0x15')]('The\x20User\x20ID\x20is:',_0x34766b['id']);return getEndUser(_0x42cdd4,_0x127256[_0xd046('0x4e')],_0x127256['calleridnum']);})['then'](function(_0x5a6396){_0x5d7538=_0x5a6396;logger[_0xd046('0x15')](_0xd046('0x50'),_0x5d7538['id']);return getTicket(_0x42cdd4,_0x34766b,_0x5d7538,_0x53c47f,_0x127256);})['then'](function(_0x106d01){if(_0x106d01){logger['info'](_0xd046('0x51'),_0x106d01['id']);}})[_0xd046('0x5b')](function(_0x46e63c){logger[_0xd046('0x59')]('['+_0x127256[_0xd046('0x6a')]['toUpperCase']()+']'+_0xd046('0x6b'),util['inspect'](_0x46e63c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff