// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x958f=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','newTab','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','password','%s:%s','username','authType','token','base64','debug','[HTTP]','map','forEach','type','string','nameField','content','toString','idField','customField','custom_fields','push','variableName','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x2955c9,_0x235353){var _0x584289=function(_0x14de37){while(--_0x14de37){_0x2955c9['push'](_0x2955c9['shift']());}};_0x584289(++_0x235353);}(_0x958f,0x16e));var _0xf958=function(_0x2dadb9,_0x42cfe6){_0x2dadb9=_0x2dadb9-0x0;var _0x2f0097=_0x958f[_0x2dadb9];return _0x2f0097;};'use strict';var _=require('lodash');var rp=require(_0xf958('0x0'));var md5=require(_0xf958('0x1'));var util=require(_0xf958('0x2'));var Redis=require(_0xf958('0x3'));var intUtil=require(_0xf958('0x4'));var config=require('../../../../config/environment');var logger=require(_0xf958('0x5'))(_0xf958('0x6'));config['redis']=_[_0xf958('0x7')](config['redis'],{'host':_0xf958('0x8'),'port':0x18eb});var io=require(_0xf958('0x9'))(new Redis(config[_0xf958('0xa')]));function emit(_0x55ebc5,_0x4f5a7a,_0x4769ad){io['to'](_0x55ebc5)[_0xf958('0xb')](_0x4f5a7a,_0x4769ad);}var headers={'Content-Type':_0xf958('0xc'),'Accept':_0xf958('0xc')};function getTicket(_0x44a0e0,_0x38ca8c,_0x3256f7,_0x1dacb9,_0x60d6a0){logger[_0xf958('0xd')](_0xf958('0xe'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x10'),_0x44a0e0[_0xf958('0x11')]),'method':_0xf958('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x3256f7['id'],'submitter_id':_0x38ca8c?_0x38ca8c['id']:undefined,'assignee_id':_0x38ca8c?_0x38ca8c['id']:undefined,'tags':getTags(_0x1dacb9['Tags'],'name'),'subject':intUtil[_0xf958('0x13')](_0x1dacb9[_0xf958('0x14')],_0x60d6a0,'\x20'),'description':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a')}},getCustomFields(_0x1dacb9[_0xf958('0x15')],_0x60d6a0))}})[_0xf958('0x16')](function(_0xcdf4cf){logger['info'](_0xf958('0x17'));return _0xcdf4cf[_0xf958('0x18')];});}function getUser(_0x25dd16,_0x5d3a7b){if(intUtil['validateEmail'](_0x5d3a7b)){logger[_0xf958('0xd')](_0xf958('0x19'),_0x5d3a7b);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x25dd16[_0xf958('0x11')]),'qs':{'query':util[_0xf958('0xf')]('type:user\x20role:agent\x20email:%s',_0x5d3a7b)}})[_0xf958('0x16')](function(_0x30f3ff){if(_0x30f3ff[_0xf958('0x1b')]){logger[_0xf958('0xd')]('Agent\x20found!');return _[_0xf958('0x1c')](_0x30f3ff['results'],{'email':_0x5d3a7b,'role':_0xf958('0x1d')});}else{logger[_0xf958('0xd')](_0xf958('0x1e'));return request({'uri':util[_0xf958('0xf')]('%s/users/me.json',_0x25dd16['remoteUri'])})[_0xf958('0x16')](function(_0x136533){logger[_0xf958('0xd')]('Admin\x20account\x20selected.');return _0x136533['user'];});}});}else{logger[_0xf958('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf958('0xf')](_0xf958('0x1f'),_0x25dd16[_0xf958('0x11')])})[_0xf958('0x16')](function(_0x1634da){logger[_0xf958('0xd')](_0xf958('0x20'));return _0x1634da['user'];});}}function getEndUser(_0x269006,_0x5cc87c,_0x373fa9){logger[_0xf958('0xd')]('Searching\x20enduser\x20with\x20phone',_0x373fa9);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x269006['remoteUri']),'qs':{'query':util['format'](_0xf958('0x21'),_0x373fa9)}})[_0xf958('0x16')](function(_0x2327aa){var _0x457166;if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x2327aa[_0xf958('0x22')]=_[_0xf958('0x24')](_0x2327aa['results'],{'suspended':![],'role':_0xf958('0x25')});if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x457166=_[_0xf958('0x26')](_0x2327aa[_0xf958('0x22')]);}}if(_0x457166){logger[_0xf958('0xd')]('Enduser\x20found!');return _0x457166;}else{logger[_0xf958('0xd')](_0xf958('0x27'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x28'),_0x269006[_0xf958('0x11')]),'method':'POST','body':{'user':{'role':_0xf958('0x25'),'name':util[_0xf958('0xf')](_0xf958('0x29'),_0x5cc87c||_0x373fa9),'phone':_0x373fa9}}})[_0xf958('0x16')](function(_0xf10cd2){logger['info'](_0xf958('0x2a'));return _0xf10cd2[_0xf958('0x2b')];});}});}function getAuth(_0x1e8953){var _0x249477;if(_0x1e8953['authType']===_0xf958('0x2c')){_0x249477=util['format'](_0xf958('0x2d'),_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x2c')]);}else if(_0x1e8953[_0xf958('0x2f')]===_0xf958('0x30')){_0x249477=util['format']('%s/token:%s',_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x30')]);}return util[_0xf958('0xf')]('Basic\x20%s',new Buffer(_0x249477)['toString'](_0xf958('0x31')));}function request(_0x3e94ce){logger[_0xf958('0x32')](_0xf958('0x33'),JSON['stringify'](_0x3e94ce));return rp(_[_0xf958('0x7')](_0x3e94ce,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x5eaa44,_0x18ff06){var _0x3979c4=[];if(_0x5eaa44&&_0x5eaa44[_0xf958('0x23')]>0x0){_0x3979c4=_[_0xf958('0x34')](_0x5eaa44,_0x18ff06);}return _0x3979c4;}function getCustomFields(_0x49c768,_0x202ebf){var _0x47faa1=[];var _0x9567d0={'custom_fields':[]};if(_0x49c768[_0xf958('0x23')]>0x0){_[_0xf958('0x35')](_0x49c768,function(_0x27985e){if(_0x27985e[_0xf958('0x36')]===_0xf958('0x37')&&_0x27985e[_0xf958('0x38')]&&!_0x27985e['customField']){_0x9567d0[_0x27985e[_0xf958('0x38')]['toLowerCase']()]=_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]();}else if(_0x27985e[_0xf958('0x36')]==='string'&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]()});}else if(_0x27985e[_0xf958('0x36')]==='variable'&&_0x27985e[_0xf958('0x3f')]&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x202ebf[_0x27985e[_0xf958('0x3f')]]&&_0x9567d0[_0xf958('0x3d')]['push']({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e['variableName']]['toString']()});}else if(_0x27985e['type']===_0xf958('0x40')&&_0x27985e[_0xf958('0x41')]&&_0x27985e[_0xf958('0x41')]['name']&&_0x27985e['idField']&&_0x27985e['customField']){_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')]['toLowerCase']()]&&_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')][_0xf958('0x43')]()]['toString']()});}});}return _0x9567d0;}exports[_0xf958('0x44')]=function(_0x29e9e8,_0x2c5a7b,_0xc0f9bd,_0x319d6c,_0x2eaa1e,_0xe04e46){var _0x1671fa,_0x55634c;_0xe04e46[_0xf958('0x11')]=intUtil[_0xf958('0x45')](_0xe04e46[_0xf958('0x11')]);_0xe04e46[_0xf958('0x46')]=intUtil['stripTrailingSlash'](_0xe04e46[_0xf958('0x46')]);if(_0x2eaa1e&&_0x2eaa1e[_0xf958('0x47')]){logger[_0xf958('0xd')](_0xf958('0x48'),_0xf958('0x49'));_0x2c5a7b[_0xf958('0x4a')]=util['format'](_0xf958('0x4b'),_0xe04e46[_0xf958('0x46')],_0x2c5a7b[_0xf958('0x4c')],md5(_0x2c5a7b[_0xf958('0x4c')]));}else{_0x2c5a7b['recordingURL']='';}headers[_0xf958('0x4d')]=getAuth(_0xe04e46);return getUser(_0xe04e46,_0x319d6c[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x2c8daf){_0x1671fa=_0x2c8daf;logger['info'](_0xf958('0x4f'),_0x1671fa['id']);return getEndUser(_0xe04e46,_0x2c5a7b[_0xf958('0x50')],_0x2c5a7b[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x188d28){_0x55634c=_0x188d28;logger[_0xf958('0xd')](_0xf958('0x52'),_0x55634c['id']);return getTicket(_0xe04e46,_0x1671fa,_0x55634c,_0xc0f9bd,_0x2c5a7b);})[_0xf958('0x16')](function(_0x433455){if(_0x433455){logger[_0xf958('0xd')](_0xf958('0x53'),_0x433455['id']);switch(_0xe04e46[_0xf958('0x36')]){case _0xf958('0x54'):logger['info'](_0xf958('0x48'),_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0xe04e46[_0xf958('0x11')],_0x1671fa['id'],_0x433455['id']),'method':_0xf958('0x12')});case'newTab':logger['info']('[QUEUE]',_0xf958('0x57'));emit(util[_0xf958('0xf')](_0xf958('0x58'),_0x319d6c[_0xf958('0x42')]),'trigger:browser:url',{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0xe04e46[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x433455['id'])});break;default:logger[_0xf958('0x5c')]('[QUEUE]',_0xf958('0x5d'));}}})['catch'](function(_0x2d845b){logger[_0xf958('0x5c')](_0xf958('0x5e'),util[_0xf958('0x5f')](_0x2d845b,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x60')]=function(_0x19e8fa,_0x4e041a,_0x13cbba,_0x344cca,_0x1db6d2,_0x2789ad,_0x4bc9d2){var _0x3f6d82,_0x3590cd;_0x2789ad[_0xf958('0x11')]=intUtil['stripTrailingSlash'](_0x2789ad[_0xf958('0x11')]);_0x2789ad[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x2789ad['serverUrl']);if(_0x4bc9d2&&_0x4bc9d2[_0xf958('0x61')]&&_0x4bc9d2[_0xf958('0x61')]!==_0xf958('0x62')){logger[_0xf958('0xd')](_0xf958('0x63'),_0xf958('0x49'));_0x4e041a[_0xf958('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2789ad[_0xf958('0x46')],_0x4e041a['uniqueid'],md5(_0x4e041a['uniqueid']));}headers[_0xf958('0x4d')]=getAuth(_0x2789ad);return getUser(_0x2789ad,_0x344cca[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x43ac75){_0x3f6d82=_0x43ac75;logger['info']('The\x20User\x20ID\x20is:',_0x3f6d82['id']);return getEndUser(_0x2789ad,_0x4e041a[_0xf958('0x64')],_0x4e041a[_0xf958('0x65')]);})['then'](function(_0x51cb4d){_0x3590cd=_0x51cb4d;logger[_0xf958('0xd')](_0xf958('0x52'),_0x3590cd['id']);return getTicket(_0x2789ad,_0x3f6d82,_0x3590cd,_0x13cbba,_0x4e041a);})[_0xf958('0x16')](function(_0x2d3fde){if(_0x2d3fde){logger['info'](_0xf958('0x53'),_0x2d3fde['id']);switch(_0x2789ad[_0xf958('0x36')]){case _0xf958('0x54'):logger[_0xf958('0xd')]('[OUTBOUND]',_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0x2789ad['remoteUri'],_0x3f6d82['id'],_0x2d3fde['id']),'method':_0xf958('0x12')});case _0xf958('0x66'):logger['info']('[OUTBOUND]',_0xf958('0x57'));emit(util[_0xf958('0xf')]('user:%s',_0x344cca[_0xf958('0x42')]),_0xf958('0x67'),{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0x2789ad[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x2d3fde['id'])});break;default:logger[_0xf958('0x5c')](_0xf958('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf958('0x68')](function(_0x4aeaf2){logger[_0xf958('0x5c')](_0xf958('0x69'),util[_0xf958('0x5f')](_0x4aeaf2,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x6a')]=function(_0x5fa1de,_0x5d82b2,_0x12c6e2,_0x2a4e5a,_0x32997d,_0x50066d){var _0x3458b0,_0x42baa3;_0x50066d['remoteUri']=intUtil[_0xf958('0x45')](_0x50066d['remoteUri']);_0x50066d[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x50066d[_0xf958('0x46')]);if(_0x32997d&&_0x32997d[_0xf958('0x47')]){logger[_0xf958('0xd')]('['+_0x5d82b2[_0xf958('0x6b')][_0xf958('0x6c')]()+']','Recording\x20is\x20enabled!');_0x5d82b2['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50066d['serverUrl'],_0x5d82b2[_0xf958('0x4c')],md5(_0x5d82b2[_0xf958('0x4c')]));}else{_0x5d82b2[_0xf958('0x4a')]='';}headers[_0xf958('0x4d')]=getAuth(_0x50066d);return getUser(_0x50066d)[_0xf958('0x16')](function(_0x11ba3f){_0x3458b0=_0x11ba3f;logger[_0xf958('0xd')](_0xf958('0x4f'),_0x3458b0['id']);return getEndUser(_0x50066d,_0x5d82b2[_0xf958('0x50')],_0x5d82b2[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x16c2b0){_0x42baa3=_0x16c2b0;logger[_0xf958('0xd')](_0xf958('0x52'),_0x42baa3['id']);return getTicket(_0x50066d,_0x3458b0,_0x42baa3,_0x12c6e2,_0x5d82b2);})[_0xf958('0x16')](function(_0x157f55){if(_0x157f55){logger[_0xf958('0xd')](_0xf958('0x53'),_0x157f55['id']);}})[_0xf958('0x68')](function(_0x33c6d9){logger[_0xf958('0x5c')]('['+_0x5d82b2['lastevent'][_0xf958('0x6c')]()+']'+_0xf958('0x6d'),util[_0xf958('0x5f')](_0x33c6d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x046d=['%s/token:%s','Basic\x20%s','toString','debug','stringify','GET','map','string','type','nameField','customField','toLowerCase','picklist','idField','custom_fields','variableName','push','customVariable','Variable','name','queue','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','%s/agent/tickets/%s','/api/v2','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','./util','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token'];(function(_0x4d48f4,_0x24eb38){var _0x3f2f2c=function(_0x18a15c){while(--_0x18a15c){_0x4d48f4['push'](_0x4d48f4['shift']());}};_0x3f2f2c(++_0x24eb38);}(_0x046d,0x180));var _0xd046=function(_0x88a170,_0x570911){_0x88a170=_0x88a170-0x0;var _0x171401=_0x046d[_0x88a170];return _0x171401;};'use strict';var _=require(_0xd046('0x0'));var rp=require(_0xd046('0x1'));var md5=require(_0xd046('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xd046('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xd046('0x4'));config['redis']=_[_0xd046('0x5')](config[_0xd046('0x6')],{'host':_0xd046('0x7'),'port':0x18eb});var io=require(_0xd046('0x8'))(new Redis(config[_0xd046('0x6')]));function emit(_0x421e30,_0x2c3cc6,_0x216bb5){io['to'](_0x421e30)['emit'](_0x2c3cc6,_0x216bb5);}var headers={'Content-Type':'application/json','Accept':_0xd046('0x9')};function getTicket(_0x317385,_0x20eebf,_0x4ee9e2,_0x9fd6eb,_0x243441){logger['info'](_0xd046('0xa'));return request({'uri':util[_0xd046('0xb')](_0xd046('0xc'),_0x317385['remoteUri']),'method':_0xd046('0xd'),'body':{'ticket':_[_0xd046('0xe')]({'requester_id':_0x4ee9e2['id'],'submitter_id':_0x20eebf?_0x20eebf['id']:undefined,'assignee_id':_0x20eebf?_0x20eebf['id']:undefined,'tags':getTags(_0x9fd6eb[_0xd046('0xf')],'name'),'subject':intUtil[_0xd046('0x10')](_0x9fd6eb[_0xd046('0x11')],_0x243441,'\x20'),'description':intUtil['getString'](_0x9fd6eb[_0xd046('0x12')],_0x243441,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd046('0x10')](_0x9fd6eb[_0xd046('0x12')],_0x243441,'\x0a')}},getCustomFields(_0x9fd6eb[_0xd046('0x13')],_0x243441))}})[_0xd046('0x14')](function(_0x3cf9ac){logger[_0xd046('0x15')](_0xd046('0x16'));return _0x3cf9ac[_0xd046('0x17')];});}function getUser(_0x5b5250,_0x56ebe8){if(intUtil[_0xd046('0x18')](_0x56ebe8)){logger[_0xd046('0x15')]('Getting\x20agent\x20with\x20email',_0x56ebe8);return request({'uri':util['format']('%s/search.json',_0x5b5250['remoteUri']),'qs':{'query':util[_0xd046('0xb')](_0xd046('0x19'),_0x56ebe8)}})[_0xd046('0x14')](function(_0x29509e){if(_0x29509e['count']){logger[_0xd046('0x15')](_0xd046('0x1a'));return _[_0xd046('0x1b')](_0x29509e[_0xd046('0x1c')],{'email':_0x56ebe8,'role':_0xd046('0x1d')});}else{logger['info'](_0xd046('0x1e'));return request({'uri':util['format'](_0xd046('0x1f'),_0x5b5250[_0xd046('0x20')])})[_0xd046('0x14')](function(_0x5afddd){logger['info'](_0xd046('0x21'));return _0x5afddd[_0xd046('0x22')];});}});}else{logger[_0xd046('0x15')](_0xd046('0x1e'));return request({'uri':util[_0xd046('0xb')]('%s/users/me.json',_0x5b5250['remoteUri'])})[_0xd046('0x14')](function(_0x5d0172){logger[_0xd046('0x15')]('Admin\x20account\x20selected.');return _0x5d0172['user'];});}}function getEndUser(_0x1f742b,_0x49add4,_0x2229bd){logger[_0xd046('0x15')]('Searching\x20enduser\x20with\x20phone',_0x2229bd);return request({'uri':util['format']('%s/search.json',_0x1f742b['remoteUri']),'qs':{'query':util[_0xd046('0xb')](_0xd046('0x23'),_0x2229bd)}})['then'](function(_0x7c84bc){var _0x5b30c6;if(_0x7c84bc[_0xd046('0x1c')][_0xd046('0x24')]){_0x7c84bc[_0xd046('0x1c')]=_[_0xd046('0x25')](_0x7c84bc[_0xd046('0x1c')],{'suspended':![],'role':_0xd046('0x26')});if(_0x7c84bc['results']['length']){_0x5b30c6=_[_0xd046('0x27')](_0x7c84bc[_0xd046('0x1c')]);}}if(_0x5b30c6){logger['info']('Enduser\x20found!');return _0x5b30c6;}else{logger[_0xd046('0x15')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xd046('0xb')](_0xd046('0x28'),_0x1f742b['remoteUri']),'method':_0xd046('0xd'),'body':{'user':{'role':'end-user','name':util['format'](_0xd046('0x29'),_0x49add4||_0x2229bd),'phone':_0x2229bd}}})['then'](function(_0x367cb7){logger[_0xd046('0x15')](_0xd046('0x2a'));return _0x367cb7[_0xd046('0x22')];});}});}function getAuth(_0x1f1770){var _0x58377a;if(_0x1f1770[_0xd046('0x2b')]===_0xd046('0x2c')){_0x58377a=util[_0xd046('0xb')](_0xd046('0x2d'),_0x1f1770[_0xd046('0x2e')],_0x1f1770['password']);}else if(_0x1f1770[_0xd046('0x2b')]===_0xd046('0x2f')){_0x58377a=util['format'](_0xd046('0x30'),_0x1f1770[_0xd046('0x2e')],_0x1f1770[_0xd046('0x2f')]);}return util['format'](_0xd046('0x31'),new Buffer(_0x58377a)[_0xd046('0x32')]('base64'));}function request(_0x24ce8f){logger[_0xd046('0x33')]('[HTTP]',JSON[_0xd046('0x34')](_0x24ce8f));return rp(_['defaults'](_0x24ce8f,{'method':_0xd046('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x49ff6c,_0x4e95d9){var _0x253246=[];if(_0x49ff6c&&_0x49ff6c['length']>0x0){_0x253246=_[_0xd046('0x36')](_0x49ff6c,_0x4e95d9);}return _0x253246;}function getCustomFields(_0x112476,_0x41cfba){var _0x377afe=[];var _0x1aa2fb={'custom_fields':[]};if(_0x112476[_0xd046('0x24')]>0x0){_['forEach'](_0x112476,function(_0x27c41a){if(_['includes']([_0xd046('0x37'),'picklist'],_0x27c41a[_0xd046('0x38')])&&_0x27c41a[_0xd046('0x39')]&&!_0x27c41a[_0xd046('0x3a')]){_0x1aa2fb[_0x27c41a['nameField'][_0xd046('0x3b')]()]=_0x27c41a['content'][_0xd046('0x32')]();}else if(_['includes']([_0xd046('0x37'),_0xd046('0x3c')],_0x27c41a['type'])&&_0x27c41a[_0xd046('0x3d')]&&_0x27c41a[_0xd046('0x3a')]){_0x1aa2fb[_0xd046('0x3e')]['push']({'id':_0x27c41a[_0xd046('0x3d')],'value':_0x27c41a['content'][_0xd046('0x32')]()});}else if(_0x27c41a[_0xd046('0x38')]==='variable'&&_0x27c41a[_0xd046('0x3f')]&&_0x27c41a['idField']&&_0x27c41a['customField']){_0x41cfba[_0x27c41a[_0xd046('0x3f')]]&&_0x1aa2fb[_0xd046('0x3e')][_0xd046('0x40')]({'id':_0x27c41a['idField'],'value':_0x41cfba[_0x27c41a[_0xd046('0x3f')]]['toString']()});}else if(_0x27c41a['type']===_0xd046('0x41')&&_0x27c41a[_0xd046('0x42')]&&_0x27c41a[_0xd046('0x42')][_0xd046('0x43')]&&_0x27c41a[_0xd046('0x3d')]&&_0x27c41a[_0xd046('0x3a')]){_0x41cfba[_0x27c41a[_0xd046('0x42')][_0xd046('0x43')][_0xd046('0x3b')]()]&&_0x1aa2fb['custom_fields'][_0xd046('0x40')]({'id':_0x27c41a[_0xd046('0x3d')],'value':_0x41cfba[_0x27c41a[_0xd046('0x42')][_0xd046('0x43')][_0xd046('0x3b')]()][_0xd046('0x32')]()});}});}return _0x1aa2fb;}exports[_0xd046('0x44')]=function(_0x1790fb,_0x2f2380,_0x493b04,_0x48c7f9,_0x5d03ed,_0x1e99a5){var _0x243efa,_0x37b957;_0x1e99a5[_0xd046('0x20')]=intUtil['stripTrailingSlash'](_0x1e99a5['remoteUri']);_0x1e99a5['serverUrl']=intUtil['stripTrailingSlash'](_0x1e99a5[_0xd046('0x45')]);if(_0x5d03ed&&_0x5d03ed['monitor_format']){logger[_0xd046('0x15')](_0xd046('0x46'),_0xd046('0x47'));_0x2f2380['recordingURL']=util[_0xd046('0xb')](_0xd046('0x48'),_0x1e99a5['serverUrl'],_0x2f2380[_0xd046('0x49')],md5(_0x2f2380[_0xd046('0x49')]));}else{_0x2f2380[_0xd046('0x4a')]='';}headers[_0xd046('0x4b')]=getAuth(_0x1e99a5);return getUser(_0x1e99a5,_0x48c7f9[_0xd046('0x4c')])[_0xd046('0x14')](function(_0x219148){_0x243efa=_0x219148;logger[_0xd046('0x15')](_0xd046('0x4d'),_0x243efa['id']);return getEndUser(_0x1e99a5,_0x2f2380[_0xd046('0x4e')],_0x2f2380[_0xd046('0x4f')]);})['then'](function(_0x44ea50){_0x37b957=_0x44ea50;logger[_0xd046('0x15')](_0xd046('0x50'),_0x37b957['id']);return getTicket(_0x1e99a5,_0x243efa,_0x37b957,_0x493b04,_0x2f2380);})['then'](function(_0x8b9da6){if(_0x8b9da6){logger[_0xd046('0x15')](_0xd046('0x51'),_0x8b9da6['id']);switch(_0x1e99a5[_0xd046('0x38')]){case'integrationTab':logger['info'](_0xd046('0x46'),_0xd046('0x52'));return request({'uri':util[_0xd046('0xb')](_0xd046('0x53'),_0x1e99a5['remoteUri'],_0x243efa['id'],_0x8b9da6['id']),'method':_0xd046('0xd')});case _0xd046('0x54'):logger[_0xd046('0x15')](_0xd046('0x46'),_0xd046('0x55'));emit(util['format'](_0xd046('0x56'),_0x48c7f9[_0xd046('0x43')]),_0xd046('0x57'),{'uri':util['format']('%s/agent/tickets/%s',_0x1e99a5[_0xd046('0x20')][_0xd046('0x58')]('/api/v2',''),_0x8b9da6['id'])});break;default:logger[_0xd046('0x59')](_0xd046('0x46'),_0xd046('0x5a'));}}})[_0xd046('0x5b')](function(_0x2b0c90){logger['error'](_0xd046('0x5c'),util[_0xd046('0x5d')](_0x2b0c90,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x801229,_0x47891d,_0x5d7b00,_0x37b7c4,_0x2128c8,_0x3ed5f8,_0x5c8752){var _0x242361,_0x100baa;_0x3ed5f8[_0xd046('0x20')]=intUtil[_0xd046('0x5e')](_0x3ed5f8[_0xd046('0x20')]);_0x3ed5f8[_0xd046('0x45')]=intUtil['stripTrailingSlash'](_0x3ed5f8[_0xd046('0x45')]);if(_0x5c8752&&_0x5c8752[_0xd046('0x5f')]&&_0x5c8752[_0xd046('0x5f')]!==_0xd046('0x60')){logger[_0xd046('0x15')](_0xd046('0x61'),_0xd046('0x47'));_0x47891d[_0xd046('0x4a')]=util['format'](_0xd046('0x48'),_0x3ed5f8[_0xd046('0x45')],_0x47891d[_0xd046('0x49')],md5(_0x47891d['uniqueid']));}headers[_0xd046('0x4b')]=getAuth(_0x3ed5f8);return getUser(_0x3ed5f8,_0x37b7c4[_0xd046('0x4c')])[_0xd046('0x14')](function(_0x139897){_0x242361=_0x139897;logger['info'](_0xd046('0x4d'),_0x242361['id']);return getEndUser(_0x3ed5f8,_0x47891d[_0xd046('0x62')],_0x47891d[_0xd046('0x63')]);})[_0xd046('0x14')](function(_0x3b75b6){_0x100baa=_0x3b75b6;logger[_0xd046('0x15')](_0xd046('0x50'),_0x100baa['id']);return getTicket(_0x3ed5f8,_0x242361,_0x100baa,_0x5d7b00,_0x47891d);})['then'](function(_0x49aec7){if(_0x49aec7){logger[_0xd046('0x15')]('The\x20Ticket\x20ID\x20is:',_0x49aec7['id']);switch(_0x3ed5f8[_0xd046('0x38')]){case _0xd046('0x64'):logger['info']('[OUTBOUND]',_0xd046('0x52'));return request({'uri':util[_0xd046('0xb')](_0xd046('0x53'),_0x3ed5f8[_0xd046('0x20')],_0x242361['id'],_0x49aec7['id']),'method':_0xd046('0xd')});case _0xd046('0x54'):logger['info'](_0xd046('0x61'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd046('0xb')]('user:%s',_0x37b7c4[_0xd046('0x43')]),_0xd046('0x57'),{'uri':util[_0xd046('0xb')](_0xd046('0x65'),_0x3ed5f8[_0xd046('0x20')][_0xd046('0x58')](_0xd046('0x66'),''),_0x49aec7['id'])});break;default:logger[_0xd046('0x59')]('[OUTBOUND]',_0xd046('0x5a'));}}})[_0xd046('0x5b')](function(_0xf3a3dd){logger[_0xd046('0x59')](_0xd046('0x67'),util[_0xd046('0x5d')](_0xf3a3dd,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x548907,_0x127256,_0x53c47f,_0x430a71,_0xa4ad32,_0x42cdd4){var _0x34766b,_0x5d7538;_0x42cdd4['remoteUri']=intUtil[_0xd046('0x5e')](_0x42cdd4[_0xd046('0x20')]);_0x42cdd4[_0xd046('0x45')]=intUtil[_0xd046('0x5e')](_0x42cdd4['serverUrl']);if(_0xa4ad32&&_0xa4ad32[_0xd046('0x68')]){logger[_0xd046('0x15')]('['+_0x127256['lastevent'][_0xd046('0x69')]()+']',_0xd046('0x47'));_0x127256[_0xd046('0x4a')]=util['format'](_0xd046('0x48'),_0x42cdd4[_0xd046('0x45')],_0x127256[_0xd046('0x49')],md5(_0x127256[_0xd046('0x49')]));}else{_0x127256[_0xd046('0x4a')]='';}headers[_0xd046('0x4b')]=getAuth(_0x42cdd4);return getUser(_0x42cdd4)[_0xd046('0x14')](function(_0x66f933){_0x34766b=_0x66f933;logger[_0xd046('0x15')]('The\x20User\x20ID\x20is:',_0x34766b['id']);return getEndUser(_0x42cdd4,_0x127256[_0xd046('0x4e')],_0x127256['calleridnum']);})['then'](function(_0x5a6396){_0x5d7538=_0x5a6396;logger[_0xd046('0x15')](_0xd046('0x50'),_0x5d7538['id']);return getTicket(_0x42cdd4,_0x34766b,_0x5d7538,_0x53c47f,_0x127256);})['then'](function(_0x106d01){if(_0x106d01){logger['info'](_0xd046('0x51'),_0x106d01['id']);}})[_0xd046('0x5b')](function(_0x46e63c){logger[_0xd046('0x59')]('['+_0x127256[_0xd046('0x6a')]['toUpperCase']()+']'+_0xd046('0x6b'),util['inspect'](_0x46e63c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff