// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7980=['end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','debug','[HTTP]','stringify','GET','map','forEach','type','string','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','custom_fields','push','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','name','getString','Subjects','Descriptions','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json'];(function(_0x417b2f,_0x18e2d6){var _0x475abf=function(_0xf36076){while(--_0xf36076){_0x417b2f['push'](_0x417b2f['shift']());}};_0x475abf(++_0x18e2d6);}(_0x7980,0xab));var _0x0798=function(_0x2f2783,_0x2c4b3a){_0x2f2783=_0x2f2783-0x0;var _0x21dcfb=_0x7980[_0x2f2783];return _0x21dcfb;};'use strict';var _=require(_0x0798('0x0'));var rp=require(_0x0798('0x1'));var md5=require(_0x0798('0x2'));var util=require(_0x0798('0x3'));var Redis=require(_0x0798('0x4'));var intUtil=require('./util');var config=require(_0x0798('0x5'));var logger=require(_0x0798('0x6'))(_0x0798('0x7'));config[_0x0798('0x8')]=_[_0x0798('0x9')](config['redis'],{'host':_0x0798('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0798('0x8')]));function emit(_0x34f808,_0x467859,_0x54da10){io['to'](_0x34f808)['emit'](_0x467859,_0x54da10);}var headers={'Content-Type':_0x0798('0xb'),'Accept':_0x0798('0xb')};function getTicket(_0x301a55,_0x1601f2,_0x53e9a1,_0x181c33,_0x44e8df){logger[_0x0798('0xc')](_0x0798('0xd'));return request({'uri':util[_0x0798('0xe')]('%s/tickets.json',_0x301a55[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x53e9a1['id'],'submitter_id':_0x1601f2?_0x1601f2['id']:undefined,'assignee_id':_0x1601f2?_0x1601f2['id']:undefined,'tags':getTags(_0x181c33['Tags'],_0x0798('0x11')),'subject':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x13')],_0x44e8df,'\x20'),'description':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a')}},getCustomFields(_0x181c33['Fields'],_0x44e8df))}})['then'](function(_0x62452c){logger[_0x0798('0xc')]('Ticket\x20created!');return _0x62452c['ticket'];});}function getUser(_0x21c30b,_0x45cae6){if(intUtil[_0x0798('0x15')](_0x45cae6)){logger['info']('Getting\x20agent\x20with\x20email',_0x45cae6);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x21c30b[_0x0798('0xf')]),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x16'),_0x45cae6)}})[_0x0798('0x17')](function(_0x4d1545){if(_0x4d1545[_0x0798('0x18')]){logger[_0x0798('0xc')]('Agent\x20found!');return _[_0x0798('0x19')](_0x4d1545[_0x0798('0x1a')],{'email':_0x45cae6,'role':_0x0798('0x1b')});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x1d'),_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x4a86d5){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x4a86d5[_0x0798('0x1f')];});}});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')]('%s/users/me.json',_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x39d12c){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x39d12c[_0x0798('0x1f')];});}}function getEndUser(_0x4f648a,_0x43d99f,_0x14f828){logger[_0x0798('0xc')]('Searching\x20enduser\x20with\x20phone',_0x14f828);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x4f648a['remoteUri']),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x20'),_0x14f828)}})[_0x0798('0x17')](function(_0xaa949b){var _0x11b7f4;if(_0xaa949b[_0x0798('0x1a')][_0x0798('0x21')]){_0xaa949b[_0x0798('0x1a')]=_['filter'](_0xaa949b[_0x0798('0x1a')],{'suspended':![],'role':'end-user'});if(_0xaa949b['results'][_0x0798('0x21')]){_0x11b7f4=_['first'](_0xaa949b[_0x0798('0x1a')]);}}if(_0x11b7f4){logger['info'](_0x0798('0x22'));return _0x11b7f4;}else{logger[_0x0798('0xc')](_0x0798('0x23'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x24'),_0x4f648a[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'user':{'role':_0x0798('0x25'),'name':util[_0x0798('0xe')](_0x0798('0x26'),_0x43d99f||_0x14f828),'phone':_0x14f828}}})[_0x0798('0x17')](function(_0x21de23){logger['info'](_0x0798('0x27'));return _0x21de23['user'];});}});}function getAuth(_0x5156cb){var _0x104d23;if(_0x5156cb[_0x0798('0x28')]==='password'){_0x104d23=util['format'](_0x0798('0x29'),_0x5156cb[_0x0798('0x2a')],_0x5156cb[_0x0798('0x2b')]);}else if(_0x5156cb[_0x0798('0x28')]===_0x0798('0x2c')){_0x104d23=util[_0x0798('0xe')]('%s/token:%s',_0x5156cb['username'],_0x5156cb[_0x0798('0x2c')]);}return util[_0x0798('0xe')](_0x0798('0x2d'),new Buffer(_0x104d23)['toString']('base64'));}function request(_0x533e99){logger[_0x0798('0x2e')](_0x0798('0x2f'),JSON[_0x0798('0x30')](_0x533e99));return rp(_[_0x0798('0x9')](_0x533e99,{'method':_0x0798('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x377894,_0x238c99){var _0x2524b0=[];if(_0x377894&&_0x377894['length']>0x0){_0x2524b0=_[_0x0798('0x32')](_0x377894,_0x238c99);}return _0x2524b0;}function getCustomFields(_0x50345f,_0x1a06b){var _0x38d8db=[];var _0x2caa82={'custom_fields':[]};if(_0x50345f['length']>0x0){_[_0x0798('0x33')](_0x50345f,function(_0x591862){if(_0x591862[_0x0798('0x34')]===_0x0798('0x35')&&_0x591862[_0x0798('0x36')]&&!_0x591862['customField']){_0x2caa82[_0x591862[_0x0798('0x36')][_0x0798('0x37')]()]=_0x591862['content'][_0x0798('0x38')]();}else if(_0x591862['type']==='string'&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x2caa82['custom_fields']['push']({'id':_0x591862[_0x0798('0x39')],'value':_0x591862[_0x0798('0x3b')][_0x0798('0x38')]()});}else if(_0x591862[_0x0798('0x34')]===_0x0798('0x3c')&&_0x591862[_0x0798('0x3d')]&&_0x591862[_0x0798('0x39')]&&_0x591862['customField']){_0x1a06b[_0x591862[_0x0798('0x3d')]]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862[_0x0798('0x3d')]][_0x0798('0x38')]()});}else if(_0x591862['type']===_0x0798('0x40')&&_0x591862[_0x0798('0x41')]&&_0x591862[_0x0798('0x41')][_0x0798('0x11')]&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x1a06b[_0x591862[_0x0798('0x41')][_0x0798('0x11')][_0x0798('0x37')]()]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862['Variable'][_0x0798('0x11')][_0x0798('0x37')]()][_0x0798('0x38')]()});}});}return _0x2caa82;}exports[_0x0798('0x42')]=function(_0x527549,_0x552ece,_0x41789d,_0x17a5a0,_0x1db8bd,_0x39c6d8){var _0x598001,_0x21c28c;_0x39c6d8['remoteUri']=intUtil['stripTrailingSlash'](_0x39c6d8[_0x0798('0xf')]);_0x39c6d8[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x39c6d8[_0x0798('0x43')]);if(_0x1db8bd&&_0x1db8bd[_0x0798('0x45')]){logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x47'));_0x552ece[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x39c6d8['serverUrl'],_0x552ece[_0x0798('0x4a')],md5(_0x552ece[_0x0798('0x4a')]));}else{_0x552ece[_0x0798('0x48')]='';}headers['Authorization']=getAuth(_0x39c6d8);return getUser(_0x39c6d8,_0x17a5a0[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x1a1145){_0x598001=_0x1a1145;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x598001['id']);return getEndUser(_0x39c6d8,_0x552ece[_0x0798('0x4c')],_0x552ece[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x2e199e){_0x21c28c=_0x2e199e;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x21c28c['id']);return getTicket(_0x39c6d8,_0x598001,_0x21c28c,_0x41789d,_0x552ece);})[_0x0798('0x17')](function(_0x3e1c15){if(_0x3e1c15){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x3e1c15['id']);switch(_0x39c6d8[_0x0798('0x34')]){case _0x0798('0x4f'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x50'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39c6d8[_0x0798('0xf')],_0x598001['id'],_0x3e1c15['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x52'));emit(util[_0x0798('0xe')]('user:%s',_0x17a5a0[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x39c6d8[_0x0798('0xf')],_0x3e1c15['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0798('0x54')](function(_0x5f144b){logger['error'](_0x0798('0x55'),util[_0x0798('0x56')](_0x5f144b,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x57')]=function(_0x499580,_0x7fe667,_0x46532d,_0x359a4d,_0x743d26,_0x4f8807,_0x488892){var _0x136a1f,_0x2e90ec;_0x4f8807[_0x0798('0xf')]=intUtil['stripTrailingSlash'](_0x4f8807['remoteUri']);_0x4f8807[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4f8807[_0x0798('0x43')]);if(_0x488892&&_0x488892[_0x0798('0x58')]&&_0x488892[_0x0798('0x58')]!==_0x0798('0x59')){logger[_0x0798('0xc')](_0x0798('0x5a'),'Recording\x20is\x20enabled!');_0x7fe667[_0x0798('0x48')]=util[_0x0798('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4f8807[_0x0798('0x43')],_0x7fe667[_0x0798('0x4a')],md5(_0x7fe667['uniqueid']));}headers[_0x0798('0x5b')]=getAuth(_0x4f8807);return getUser(_0x4f8807,_0x359a4d[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x257c8d){_0x136a1f=_0x257c8d;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x136a1f['id']);return getEndUser(_0x4f8807,_0x7fe667[_0x0798('0x5c')],_0x7fe667[_0x0798('0x5d')]);})[_0x0798('0x17')](function(_0x47cfc0){_0x2e90ec=_0x47cfc0;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2e90ec['id']);return getTicket(_0x4f8807,_0x136a1f,_0x2e90ec,_0x46532d,_0x7fe667);})[_0x0798('0x17')](function(_0x2a9788){if(_0x2a9788){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x2a9788['id']);switch(_0x4f8807[_0x0798('0x34')]){case _0x0798('0x4f'):logger['info'](_0x0798('0x5a'),_0x0798('0x50'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x5e'),_0x4f8807['remoteUri'],_0x136a1f['id'],_0x2a9788['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x5a'),_0x0798('0x52'));emit(util['format'](_0x0798('0x5f'),_0x359a4d[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x4f8807[_0x0798('0xf')],_0x2a9788['id'])});break;default:logger['error'](_0x0798('0x5a'),_0x0798('0x60'));}}})[_0x0798('0x54')](function(_0x897ae4){logger[_0x0798('0x61')](_0x0798('0x62'),util[_0x0798('0x56')](_0x897ae4,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x63')]=function(_0x4a4853,_0x316762,_0x3fea6a,_0x3ba433,_0xf5100e,_0x4ad8a1){var _0x7bd849,_0x2952bc;_0x4ad8a1[_0x0798('0xf')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0xf')]);_0x4ad8a1[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0x43')]);if(_0xf5100e&&_0xf5100e['monitor_format']){logger[_0x0798('0xc')]('['+_0x316762['lastevent'][_0x0798('0x64')]()+']',_0x0798('0x47'));_0x316762[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x4ad8a1[_0x0798('0x43')],_0x316762['uniqueid'],md5(_0x316762[_0x0798('0x4a')]));}else{_0x316762['recordingURL']='';}headers['Authorization']=getAuth(_0x4ad8a1);return getUser(_0x4ad8a1)[_0x0798('0x17')](function(_0x277a8b){_0x7bd849=_0x277a8b;logger[_0x0798('0xc')](_0x0798('0x65'),_0x7bd849['id']);return getEndUser(_0x4ad8a1,_0x316762['calleridname'],_0x316762[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x4750f8){_0x2952bc=_0x4750f8;logger[_0x0798('0xc')](_0x0798('0x66'),_0x2952bc['id']);return getTicket(_0x4ad8a1,_0x7bd849,_0x2952bc,_0x3fea6a,_0x316762);})[_0x0798('0x17')](function(_0x313f7a){if(_0x313f7a){logger['info']('The\x20Ticket\x20ID\x20is:',_0x313f7a['id']);}})['catch'](function(_0x257de4){logger[_0x0798('0x61')]('['+_0x316762[_0x0798('0x67')][_0x0798('0x64')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0798('0x56')](_0x257de4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x9aea=['\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','info','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','%s/users.json','end-user','Caller\x20-\x20%s','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','nameField','toLowerCase','string','idField','customField','custom_fields','content','variable','variableName','push','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','email','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase'];(function(_0x4ee9f4,_0x128afa){var _0x3cb6e8=function(_0x11629f){while(--_0x11629f){_0x4ee9f4['push'](_0x4ee9f4['shift']());}};_0x3cb6e8(++_0x128afa);}(_0x9aea,0xdd));var _0xa9ae=function(_0x5a921a,_0x4239f9){_0x5a921a=_0x5a921a-0x0;var _0x7ba25=_0x9aea[_0x5a921a];return _0x7ba25;};'use strict';var _=require(_0xa9ae('0x0'));var rp=require('request-promise');var md5=require(_0xa9ae('0x1'));var util=require('util');var Redis=require(_0xa9ae('0x2'));var intUtil=require(_0xa9ae('0x3'));var config=require('../../../../config/environment');var logger=require(_0xa9ae('0x4'))(_0xa9ae('0x5'));config[_0xa9ae('0x6')]=_[_0xa9ae('0x7')](config[_0xa9ae('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa9ae('0x8'))(new Redis(config[_0xa9ae('0x6')]));function emit(_0x1e57c4,_0x53e52c,_0x1f2e4b){io['to'](_0x1e57c4)[_0xa9ae('0x9')](_0x53e52c,_0x1f2e4b);}var headers={'Content-Type':_0xa9ae('0xa'),'Accept':_0xa9ae('0xa')};function getTicket(_0x1882dc,_0x2d1188,_0x1816c2,_0x337dfb,_0x2f238f){logger['info'](_0xa9ae('0xb'));return request({'uri':util['format'](_0xa9ae('0xc'),_0x1882dc[_0xa9ae('0xd')]),'method':_0xa9ae('0xe'),'body':{'ticket':_[_0xa9ae('0xf')]({'requester_id':_0x1816c2['id'],'submitter_id':_0x2d1188?_0x2d1188['id']:undefined,'assignee_id':_0x2d1188?_0x2d1188['id']:undefined,'tags':getTags(_0x337dfb[_0xa9ae('0x10')],_0xa9ae('0x11')),'subject':intUtil[_0xa9ae('0x12')](_0x337dfb[_0xa9ae('0x13')],_0x2f238f,'\x20'),'description':intUtil['getString'](_0x337dfb[_0xa9ae('0x14')],_0x2f238f,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa9ae('0x12')](_0x337dfb[_0xa9ae('0x14')],_0x2f238f,'\x0a')}},getCustomFields(_0x337dfb[_0xa9ae('0x15')],_0x2f238f))}})['then'](function(_0x28ce2d){logger[_0xa9ae('0x16')](_0xa9ae('0x17'));return _0x28ce2d[_0xa9ae('0x18')];});}function getUser(_0x77b0a4,_0xddb095){if(intUtil['validateEmail'](_0xddb095)){logger[_0xa9ae('0x16')](_0xa9ae('0x19'),_0xddb095);return request({'uri':util[_0xa9ae('0x1a')]('%s/search.json',_0x77b0a4['remoteUri']),'qs':{'query':util[_0xa9ae('0x1a')]('type:user\x20role:agent\x20email:%s',_0xddb095)}})['then'](function(_0x18911b){if(_0x18911b[_0xa9ae('0x1b')]){logger[_0xa9ae('0x16')](_0xa9ae('0x1c'));return _['find'](_0x18911b[_0xa9ae('0x1d')],{'email':_0xddb095,'role':_0xa9ae('0x1e')});}else{logger[_0xa9ae('0x16')](_0xa9ae('0x1f'));return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x20'),_0x77b0a4[_0xa9ae('0xd')])})['then'](function(_0xc021cf){logger['info']('Admin\x20account\x20selected.');return _0xc021cf['user'];});}});}else{logger['info'](_0xa9ae('0x1f'));return request({'uri':util['format'](_0xa9ae('0x20'),_0x77b0a4['remoteUri'])})[_0xa9ae('0x21')](function(_0x38eaeb){logger[_0xa9ae('0x16')](_0xa9ae('0x22'));return _0x38eaeb[_0xa9ae('0x23')];});}}function getEndUser(_0x3f3f97,_0x23c1ec,_0x5e82f1){logger[_0xa9ae('0x16')](_0xa9ae('0x24'),_0x5e82f1);return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x25'),_0x3f3f97[_0xa9ae('0xd')]),'qs':{'query':util[_0xa9ae('0x1a')](_0xa9ae('0x26'),_0x5e82f1)}})['then'](function(_0x489e88){var _0x2f1a9f;if(_0x489e88[_0xa9ae('0x1d')][_0xa9ae('0x27')]){_0x489e88[_0xa9ae('0x1d')]=_[_0xa9ae('0x28')](_0x489e88['results'],{'suspended':![],'role':'end-user'});if(_0x489e88[_0xa9ae('0x1d')][_0xa9ae('0x27')]){_0x2f1a9f=_[_0xa9ae('0x29')](_0x489e88[_0xa9ae('0x1d')]);}}if(_0x2f1a9f){logger[_0xa9ae('0x16')](_0xa9ae('0x2a'));return _0x2f1a9f;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x2b'),_0x3f3f97[_0xa9ae('0xd')]),'method':_0xa9ae('0xe'),'body':{'user':{'role':_0xa9ae('0x2c'),'name':util[_0xa9ae('0x1a')](_0xa9ae('0x2d'),_0x23c1ec||_0x5e82f1),'phone':_0x5e82f1}}})[_0xa9ae('0x21')](function(_0x5c4f79){logger[_0xa9ae('0x16')]('Enduser\x20created.');return _0x5c4f79[_0xa9ae('0x23')];});}});}function getAuth(_0x107ef8){var _0x3a701b;if(_0x107ef8['authType']===_0xa9ae('0x2e')){_0x3a701b=util[_0xa9ae('0x1a')](_0xa9ae('0x2f'),_0x107ef8[_0xa9ae('0x30')],_0x107ef8[_0xa9ae('0x2e')]);}else if(_0x107ef8['authType']===_0xa9ae('0x31')){_0x3a701b=util[_0xa9ae('0x1a')](_0xa9ae('0x32'),_0x107ef8['username'],_0x107ef8['token']);}return util[_0xa9ae('0x1a')](_0xa9ae('0x33'),new Buffer(_0x3a701b)[_0xa9ae('0x34')](_0xa9ae('0x35')));}function request(_0x484f67){logger[_0xa9ae('0x36')](_0xa9ae('0x37'),JSON[_0xa9ae('0x38')](_0x484f67));return rp(_[_0xa9ae('0x7')](_0x484f67,{'method':_0xa9ae('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x4eafaf,_0x6ca134){var _0x4b890e=[];if(_0x4eafaf&&_0x4eafaf[_0xa9ae('0x27')]>0x0){_0x4b890e=_[_0xa9ae('0x3a')](_0x4eafaf,_0x6ca134);}return _0x4b890e;}function getCustomFields(_0xc0db08,_0x57fc9d){var _0x15a8b4=[];var _0x1ffcab={'custom_fields':[]};if(_0xc0db08[_0xa9ae('0x27')]>0x0){_['forEach'](_0xc0db08,function(_0x2e0d90){if(_0x2e0d90[_0xa9ae('0x3b')]==='string'&&_0x2e0d90[_0xa9ae('0x3c')]&&!_0x2e0d90['customField']){_0x1ffcab[_0x2e0d90[_0xa9ae('0x3c')][_0xa9ae('0x3d')]()]=_0x2e0d90['content'][_0xa9ae('0x34')]();}else if(_0x2e0d90[_0xa9ae('0x3b')]===_0xa9ae('0x3e')&&_0x2e0d90[_0xa9ae('0x3f')]&&_0x2e0d90[_0xa9ae('0x40')]){_0x1ffcab[_0xa9ae('0x41')]['push']({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x2e0d90[_0xa9ae('0x42')]['toString']()});}else if(_0x2e0d90['type']===_0xa9ae('0x43')&&_0x2e0d90[_0xa9ae('0x44')]&&_0x2e0d90[_0xa9ae('0x3f')]&&_0x2e0d90[_0xa9ae('0x40')]){_0x57fc9d[_0x2e0d90['variableName']]&&_0x1ffcab[_0xa9ae('0x41')][_0xa9ae('0x45')]({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x57fc9d[_0x2e0d90[_0xa9ae('0x44')]][_0xa9ae('0x34')]()});}else if(_0x2e0d90[_0xa9ae('0x3b')]===_0xa9ae('0x46')&&_0x2e0d90['Variable']&&_0x2e0d90[_0xa9ae('0x47')][_0xa9ae('0x11')]&&_0x2e0d90['idField']&&_0x2e0d90[_0xa9ae('0x40')]){_0x57fc9d[_0x2e0d90['Variable'][_0xa9ae('0x11')][_0xa9ae('0x3d')]()]&&_0x1ffcab[_0xa9ae('0x41')][_0xa9ae('0x45')]({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x57fc9d[_0x2e0d90[_0xa9ae('0x47')][_0xa9ae('0x11')]['toLowerCase']()][_0xa9ae('0x34')]()});}});}return _0x1ffcab;}exports[_0xa9ae('0x48')]=function(_0x5cc0e3,_0x40f77d,_0x373a21,_0x238797,_0x275b3a,_0x6f6cde){var _0x76502d,_0x571cb4;_0x6f6cde[_0xa9ae('0xd')]=intUtil['stripTrailingSlash'](_0x6f6cde[_0xa9ae('0xd')]);_0x6f6cde[_0xa9ae('0x49')]=intUtil['stripTrailingSlash'](_0x6f6cde['serverUrl']);if(_0x275b3a&&_0x275b3a[_0xa9ae('0x4a')]){logger[_0xa9ae('0x16')](_0xa9ae('0x4b'),_0xa9ae('0x4c'));_0x40f77d[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x6f6cde[_0xa9ae('0x49')],_0x40f77d['uniqueid'],md5(_0x40f77d['uniqueid']));}else{_0x40f77d[_0xa9ae('0x4d')]='';}headers[_0xa9ae('0x4f')]=getAuth(_0x6f6cde);return getUser(_0x6f6cde,_0x238797['email'])[_0xa9ae('0x21')](function(_0x38f24c){_0x76502d=_0x38f24c;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x76502d['id']);return getEndUser(_0x6f6cde,_0x40f77d[_0xa9ae('0x51')],_0x40f77d[_0xa9ae('0x52')]);})[_0xa9ae('0x21')](function(_0x2f74bb){_0x571cb4=_0x2f74bb;logger['info'](_0xa9ae('0x53'),_0x571cb4['id']);return getTicket(_0x6f6cde,_0x76502d,_0x571cb4,_0x373a21,_0x40f77d);})[_0xa9ae('0x21')](function(_0x5ea18d){if(_0x5ea18d){logger[_0xa9ae('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5ea18d['id']);switch(_0x6f6cde['type']){case'integrationTab':logger[_0xa9ae('0x16')](_0xa9ae('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x6f6cde[_0xa9ae('0xd')],_0x76502d['id'],_0x5ea18d['id']),'method':'POST'});case _0xa9ae('0x54'):logger[_0xa9ae('0x16')]('[QUEUE]',_0xa9ae('0x55'));emit(util['format'](_0xa9ae('0x56'),_0x238797[_0xa9ae('0x11')]),_0xa9ae('0x57'),{'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x58'),_0x6f6cde[_0xa9ae('0xd')],_0x5ea18d['id'])});break;default:logger[_0xa9ae('0x59')](_0xa9ae('0x4b'),_0xa9ae('0x5a'));}}})[_0xa9ae('0x5b')](function(_0x22ab67){logger[_0xa9ae('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xa9ae('0x5c')](_0x22ab67,{'showHidden':!![],'depth':null}));});};exports[_0xa9ae('0x5d')]=function(_0x24087a,_0x205c90,_0x7dae60,_0x59de12,_0x4fe9e7,_0x1d5607,_0x4612f1){var _0x4f1219,_0x521c8c;_0x1d5607[_0xa9ae('0xd')]=intUtil['stripTrailingSlash'](_0x1d5607[_0xa9ae('0xd')]);_0x1d5607[_0xa9ae('0x49')]=intUtil[_0xa9ae('0x5e')](_0x1d5607['serverUrl']);if(_0x4612f1&&_0x4612f1[_0xa9ae('0x5f')]&&_0x4612f1['recordingFormat']!==_0xa9ae('0x60')){logger['info'](_0xa9ae('0x61'),_0xa9ae('0x4c'));_0x205c90[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x1d5607[_0xa9ae('0x49')],_0x205c90['uniqueid'],md5(_0x205c90[_0xa9ae('0x62')]));}headers[_0xa9ae('0x4f')]=getAuth(_0x1d5607);return getUser(_0x1d5607,_0x59de12[_0xa9ae('0x63')])[_0xa9ae('0x21')](function(_0x5842e5){_0x4f1219=_0x5842e5;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x4f1219['id']);return getEndUser(_0x1d5607,_0x205c90[_0xa9ae('0x64')],_0x205c90[_0xa9ae('0x65')]);})[_0xa9ae('0x21')](function(_0x1f563a){_0x521c8c=_0x1f563a;logger[_0xa9ae('0x16')](_0xa9ae('0x53'),_0x521c8c['id']);return getTicket(_0x1d5607,_0x4f1219,_0x521c8c,_0x7dae60,_0x205c90);})[_0xa9ae('0x21')](function(_0x28756d){if(_0x28756d){logger['info'](_0xa9ae('0x66'),_0x28756d['id']);switch(_0x1d5607[_0xa9ae('0x3b')]){case _0xa9ae('0x67'):logger[_0xa9ae('0x16')]('[OUTBOUND]',_0xa9ae('0x68'));return request({'uri':util[_0xa9ae('0x1a')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x1d5607[_0xa9ae('0xd')],_0x4f1219['id'],_0x28756d['id']),'method':_0xa9ae('0xe')});case _0xa9ae('0x54'):logger['info']('[OUTBOUND]',_0xa9ae('0x55'));emit(util[_0xa9ae('0x1a')]('user:%s',_0x59de12['name']),_0xa9ae('0x57'),{'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x58'),_0x1d5607['remoteUri'],_0x28756d['id'])});break;default:logger[_0xa9ae('0x59')](_0xa9ae('0x61'),_0xa9ae('0x5a'));}}})[_0xa9ae('0x5b')](function(_0x52127b){logger[_0xa9ae('0x59')](_0xa9ae('0x69'),util[_0xa9ae('0x5c')](_0x52127b,{'showHidden':!![],'depth':null}));});};exports[_0xa9ae('0x6a')]=function(_0x110405,_0x53445e,_0x4acac8,_0x296708,_0x1a632a,_0x2317ec){var _0x505cc6,_0x296609;_0x2317ec[_0xa9ae('0xd')]=intUtil[_0xa9ae('0x5e')](_0x2317ec['remoteUri']);_0x2317ec['serverUrl']=intUtil[_0xa9ae('0x5e')](_0x2317ec['serverUrl']);if(_0x1a632a&&_0x1a632a[_0xa9ae('0x4a')]){logger[_0xa9ae('0x16')]('['+_0x53445e[_0xa9ae('0x6b')][_0xa9ae('0x6c')]()+']',_0xa9ae('0x4c'));_0x53445e[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x2317ec[_0xa9ae('0x49')],_0x53445e[_0xa9ae('0x62')],md5(_0x53445e['uniqueid']));}else{_0x53445e[_0xa9ae('0x4d')]='';}headers['Authorization']=getAuth(_0x2317ec);return getUser(_0x2317ec)[_0xa9ae('0x21')](function(_0x3bca8f){_0x505cc6=_0x3bca8f;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x505cc6['id']);return getEndUser(_0x2317ec,_0x53445e[_0xa9ae('0x51')],_0x53445e['calleridnum']);})[_0xa9ae('0x21')](function(_0x2e9c2e){_0x296609=_0x2e9c2e;logger[_0xa9ae('0x16')](_0xa9ae('0x53'),_0x296609['id']);return getTicket(_0x2317ec,_0x505cc6,_0x296609,_0x4acac8,_0x53445e);})[_0xa9ae('0x21')](function(_0x5c02d3){if(_0x5c02d3){logger[_0xa9ae('0x16')](_0xa9ae('0x66'),_0x5c02d3['id']);}})[_0xa9ae('0x5b')](function(_0x1fad1c){logger[_0xa9ae('0x59')]('['+_0x53445e['lastevent']['toUpperCase']()+']'+_0xa9ae('0x6d'),util[_0xa9ae('0x5c')](_0x1fad1c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff