// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8b29=['Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','agent','%s/users/me.json','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','GET','map','string','nameField','customField','type','custom_fields','push','idField','content','variable','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString'];(function(_0xda5738,_0x56093c){var _0x1423f6=function(_0x5562b3){while(--_0x5562b3){_0xda5738['push'](_0xda5738['shift']());}};_0x1423f6(++_0x56093c);}(_0x8b29,0xbe));var _0x98b2=function(_0x28af59,_0x361f6a){_0x28af59=_0x28af59-0x0;var _0x23748f=_0x8b29[_0x28af59];return _0x23748f;};'use strict';var _=require(_0x98b2('0x0'));var rp=require('request-promise');var md5=require(_0x98b2('0x1'));var util=require(_0x98b2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x98b2('0x3'));var logger=require(_0x98b2('0x4'))('zendesk');config[_0x98b2('0x5')]=_['defaults'](config[_0x98b2('0x5')],{'host':_0x98b2('0x6'),'port':0x18eb});var io=require(_0x98b2('0x7'))(new Redis(config[_0x98b2('0x5')]));function emit(_0x221cee,_0x2cd0cb,_0x417ca6){io['to'](_0x221cee)[_0x98b2('0x8')](_0x2cd0cb,_0x417ca6);}var headers={'Content-Type':_0x98b2('0x9'),'Accept':_0x98b2('0x9')};function getTicket(_0x501b51,_0x48a17e,_0x599bf5,_0x14e049,_0x39617c){logger[_0x98b2('0xa')](_0x98b2('0xb'));return request({'uri':util[_0x98b2('0xc')]('%s/tickets.json',_0x501b51[_0x98b2('0xd')]),'method':_0x98b2('0xe'),'body':{'ticket':_['merge']({'requester_id':_0x599bf5['id'],'submitter_id':_0x48a17e?_0x48a17e['id']:undefined,'assignee_id':_0x48a17e?_0x48a17e['id']:undefined,'tags':getTags(_0x14e049[_0x98b2('0xf')],_0x98b2('0x10')),'subject':intUtil[_0x98b2('0x11')](_0x14e049['Subjects'],_0x39617c,'\x20'),'description':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a')}},getCustomFields(_0x14e049['Fields'],_0x39617c))}})['then'](function(_0x544e3c){logger[_0x98b2('0xa')](_0x98b2('0x13'));return _0x544e3c[_0x98b2('0x14')];});}function getUser(_0x5ecea1,_0x5bb60d){if(intUtil['validateEmail'](_0x5bb60d)){logger[_0x98b2('0xa')](_0x98b2('0x15'),_0x5bb60d);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0x5ecea1['remoteUri']),'qs':{'query':util[_0x98b2('0xc')]('type:user\x20role:agent\x20email:%s',_0x5bb60d)}})[_0x98b2('0x17')](function(_0x4931f4){if(_0x4931f4[_0x98b2('0x18')]){logger[_0x98b2('0xa')](_0x98b2('0x19'));return _[_0x98b2('0x1a')](_0x4931f4['results'],{'email':_0x5bb60d,'role':_0x98b2('0x1b')});}else{logger[_0x98b2('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x98b2('0x1c'),_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x4ddded){logger[_0x98b2('0xa')](_0x98b2('0x1d'));return _0x4ddded['user'];});}});}else{logger[_0x98b2('0xa')](_0x98b2('0x1e'));return request({'uri':util[_0x98b2('0xc')]('%s/users/me.json',_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x1d6e33){logger['info']('Admin\x20account\x20selected.');return _0x1d6e33[_0x98b2('0x1f')];});}}function getEndUser(_0xe99d27,_0x5fcd00,_0x525b57){logger['info']('Searching\x20enduser\x20with\x20phone',_0x525b57);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0xe99d27['remoteUri']),'qs':{'query':util[_0x98b2('0xc')](_0x98b2('0x20'),_0x525b57)}})[_0x98b2('0x17')](function(_0x56efb6){var _0x2e1ea4;if(_0x56efb6[_0x98b2('0x21')][_0x98b2('0x22')]){_0x56efb6[_0x98b2('0x21')]=_[_0x98b2('0x23')](_0x56efb6['results'],{'suspended':![],'role':_0x98b2('0x24')});if(_0x56efb6['results'][_0x98b2('0x22')]){_0x2e1ea4=_[_0x98b2('0x25')](_0x56efb6['results']);}}if(_0x2e1ea4){logger[_0x98b2('0xa')](_0x98b2('0x26'));return _0x2e1ea4;}else{logger['info'](_0x98b2('0x27'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x28'),_0xe99d27[_0x98b2('0xd')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x98b2('0xc')](_0x98b2('0x29'),_0x5fcd00||_0x525b57),'phone':_0x525b57}}})[_0x98b2('0x17')](function(_0x3d2df4){logger[_0x98b2('0xa')](_0x98b2('0x2a'));return _0x3d2df4['user'];});}});}function getAuth(_0x448c8b){var _0x2ecb46;if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2c')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x2d'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b[_0x98b2('0x2c')]);}else if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2f')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x30'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b['token']);}return util['format'](_0x98b2('0x31'),new Buffer(_0x2ecb46)[_0x98b2('0x32')](_0x98b2('0x33')));}function request(_0x363553){logger[_0x98b2('0x34')](_0x98b2('0x35'),JSON['stringify'](_0x363553));return rp(_[_0x98b2('0x36')](_0x363553,{'method':_0x98b2('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x30e09a,_0x35d085){var _0x4b9c32=[];if(_0x30e09a&&_0x30e09a[_0x98b2('0x22')]>0x0){_0x4b9c32=_[_0x98b2('0x38')](_0x30e09a,_0x35d085);}return _0x4b9c32;}function getCustomFields(_0x3b5d34,_0x178ad1){var _0x2cadb7=[];var _0x3eea54={'custom_fields':[]};if(_0x3b5d34[_0x98b2('0x22')]>0x0){_['forEach'](_0x3b5d34,function(_0x158d80){if(_0x158d80['type']===_0x98b2('0x39')&&_0x158d80[_0x98b2('0x3a')]&&!_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x158d80[_0x98b2('0x3a')]['toLowerCase']()]=_0x158d80['content'][_0x98b2('0x32')]();}else if(_0x158d80[_0x98b2('0x3c')]===_0x98b2('0x39')&&_0x158d80['idField']&&_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x158d80[_0x98b2('0x40')][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x41')&&_0x158d80[_0x98b2('0x42')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80['customField']){_0x178ad1[_0x158d80[_0x98b2('0x42')]]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x178ad1[_0x158d80[_0x98b2('0x42')]][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x43')&&_0x158d80['Variable']&&_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80[_0x98b2('0x3b')]){_0x178ad1[_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')][_0x98b2('0x45')]()]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80['idField'],'value':_0x178ad1[_0x158d80[_0x98b2('0x44')]['name'][_0x98b2('0x45')]()][_0x98b2('0x32')]()});}});}return _0x3eea54;}exports[_0x98b2('0x46')]=function(_0x19dfcf,_0x28234f,_0xa74a8a,_0x53f148,_0x215c36,_0x44633c){var _0x3dd679,_0x2bd1ca;_0x44633c[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x44633c['remoteUri']);_0x44633c[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x44633c[_0x98b2('0x47')]);if(_0x215c36&&_0x215c36[_0x98b2('0x49')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x28234f[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x44633c[_0x98b2('0x47')],_0x28234f[_0x98b2('0x4c')],md5(_0x28234f[_0x98b2('0x4c')]));}else{_0x28234f[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x44633c);return getUser(_0x44633c,_0x53f148[_0x98b2('0x4e')])['then'](function(_0x321940){_0x3dd679=_0x321940;logger['info'](_0x98b2('0x4f'),_0x3dd679['id']);return getEndUser(_0x44633c,_0x28234f[_0x98b2('0x50')],_0x28234f[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x4be667){_0x2bd1ca=_0x4be667;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x2bd1ca['id']);return getTicket(_0x44633c,_0x3dd679,_0x2bd1ca,_0xa74a8a,_0x28234f);})[_0x98b2('0x17')](function(_0x1e13b8){if(_0x1e13b8){logger[_0x98b2('0xa')]('The\x20Ticket\x20ID\x20is:',_0x1e13b8['id']);switch(_0x44633c[_0x98b2('0x3c')]){case _0x98b2('0x53'):logger[_0x98b2('0xa')](_0x98b2('0x54'),_0x98b2('0x55'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x56'),_0x44633c[_0x98b2('0xd')],_0x3dd679['id'],_0x1e13b8['id']),'method':_0x98b2('0xe')});case _0x98b2('0x57'):logger[_0x98b2('0xa')](_0x98b2('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')](_0x98b2('0x58'),_0x53f148['name']),'trigger:browser:url',{'uri':util[_0x98b2('0xc')]('%s/agent/tickets/%s',_0x44633c[_0x98b2('0xd')],_0x1e13b8['id'])});break;default:logger[_0x98b2('0x59')](_0x98b2('0x54'),_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0x2b2db5){logger['error'](_0x98b2('0x5c'),util['inspect'](_0x2b2db5,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0xf9da91,_0x27da73,_0x5217e0,_0x12a72e,_0x1253e2,_0x47f99a,_0xcc5547){var _0x466240,_0x14327e;_0x47f99a[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x47f99a['remoteUri']);_0x47f99a[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x47f99a[_0x98b2('0x47')]);if(_0xcc5547&&_0xcc5547[_0x98b2('0x5d')]&&_0xcc5547[_0x98b2('0x5d')]!=='none'){logger['info'](_0x98b2('0x5e'),'Recording\x20is\x20enabled!');_0x27da73[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x47f99a[_0x98b2('0x47')],_0x27da73[_0x98b2('0x4c')],md5(_0x27da73[_0x98b2('0x4c')]));}headers['Authorization']=getAuth(_0x47f99a);return getUser(_0x47f99a,_0x12a72e[_0x98b2('0x4e')])[_0x98b2('0x17')](function(_0x2984ba){_0x466240=_0x2984ba;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x466240['id']);return getEndUser(_0x47f99a,_0x27da73[_0x98b2('0x5f')],_0x27da73['destcalleridnum']);})['then'](function(_0x250df6){_0x14327e=_0x250df6;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x14327e['id']);return getTicket(_0x47f99a,_0x466240,_0x14327e,_0x5217e0,_0x27da73);})[_0x98b2('0x17')](function(_0x2ec36c){if(_0x2ec36c){logger[_0x98b2('0xa')](_0x98b2('0x60'),_0x2ec36c['id']);switch(_0x47f99a[_0x98b2('0x3c')]){case'integrationTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),_0x98b2('0x55'));return request({'uri':util['format'](_0x98b2('0x56'),_0x47f99a[_0x98b2('0xd')],_0x466240['id'],_0x2ec36c['id']),'method':_0x98b2('0xe')});case'newTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')]('user:%s',_0x12a72e['name']),'trigger:browser:url',{'uri':util['format'](_0x98b2('0x61'),_0x47f99a[_0x98b2('0xd')],_0x2ec36c['id'])});break;default:logger[_0x98b2('0x59')]('[OUTBOUND]',_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0xf84c83){logger[_0x98b2('0x59')](_0x98b2('0x62'),util[_0x98b2('0x63')](_0xf84c83,{'showHidden':!![],'depth':null}));});};exports[_0x98b2('0x64')]=function(_0x5181ee,_0x46b3fb,_0x5d60d9,_0x19c45e,_0x3877ae,_0x2fea4f){var _0x30db52,_0x122e76;_0x2fea4f[_0x98b2('0xd')]=intUtil[_0x98b2('0x48')](_0x2fea4f['remoteUri']);_0x2fea4f['serverUrl']=intUtil[_0x98b2('0x48')](_0x2fea4f[_0x98b2('0x47')]);if(_0x3877ae&&_0x3877ae[_0x98b2('0x49')]){logger[_0x98b2('0xa')]('['+_0x46b3fb['lastevent'][_0x98b2('0x65')]()+']','Recording\x20is\x20enabled!');_0x46b3fb[_0x98b2('0x4a')]=util[_0x98b2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2fea4f[_0x98b2('0x47')],_0x46b3fb[_0x98b2('0x4c')],md5(_0x46b3fb[_0x98b2('0x4c')]));}else{_0x46b3fb[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x2fea4f);return getUser(_0x2fea4f)[_0x98b2('0x17')](function(_0x4102a4){_0x30db52=_0x4102a4;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x30db52['id']);return getEndUser(_0x2fea4f,_0x46b3fb['calleridname'],_0x46b3fb[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x1a9efa){_0x122e76=_0x1a9efa;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x122e76['id']);return getTicket(_0x2fea4f,_0x30db52,_0x122e76,_0x5d60d9,_0x46b3fb);})[_0x98b2('0x17')](function(_0x381800){if(_0x381800){logger['info'](_0x98b2('0x60'),_0x381800['id']);}})[_0x98b2('0x5b')](function(_0x31ea44){logger[_0x98b2('0x59')]('['+_0x46b3fb[_0x98b2('0x66')]['toUpperCase']()+']'+_0x98b2('0x67'),util['inspect'](_0x31ea44,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x9aea=['\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','info','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','%s/users.json','end-user','Caller\x20-\x20%s','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','nameField','toLowerCase','string','idField','customField','custom_fields','content','variable','variableName','push','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','email','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase'];(function(_0x4ee9f4,_0x128afa){var _0x3cb6e8=function(_0x11629f){while(--_0x11629f){_0x4ee9f4['push'](_0x4ee9f4['shift']());}};_0x3cb6e8(++_0x128afa);}(_0x9aea,0xdd));var _0xa9ae=function(_0x5a921a,_0x4239f9){_0x5a921a=_0x5a921a-0x0;var _0x7ba25=_0x9aea[_0x5a921a];return _0x7ba25;};'use strict';var _=require(_0xa9ae('0x0'));var rp=require('request-promise');var md5=require(_0xa9ae('0x1'));var util=require('util');var Redis=require(_0xa9ae('0x2'));var intUtil=require(_0xa9ae('0x3'));var config=require('../../../../config/environment');var logger=require(_0xa9ae('0x4'))(_0xa9ae('0x5'));config[_0xa9ae('0x6')]=_[_0xa9ae('0x7')](config[_0xa9ae('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa9ae('0x8'))(new Redis(config[_0xa9ae('0x6')]));function emit(_0x1e57c4,_0x53e52c,_0x1f2e4b){io['to'](_0x1e57c4)[_0xa9ae('0x9')](_0x53e52c,_0x1f2e4b);}var headers={'Content-Type':_0xa9ae('0xa'),'Accept':_0xa9ae('0xa')};function getTicket(_0x1882dc,_0x2d1188,_0x1816c2,_0x337dfb,_0x2f238f){logger['info'](_0xa9ae('0xb'));return request({'uri':util['format'](_0xa9ae('0xc'),_0x1882dc[_0xa9ae('0xd')]),'method':_0xa9ae('0xe'),'body':{'ticket':_[_0xa9ae('0xf')]({'requester_id':_0x1816c2['id'],'submitter_id':_0x2d1188?_0x2d1188['id']:undefined,'assignee_id':_0x2d1188?_0x2d1188['id']:undefined,'tags':getTags(_0x337dfb[_0xa9ae('0x10')],_0xa9ae('0x11')),'subject':intUtil[_0xa9ae('0x12')](_0x337dfb[_0xa9ae('0x13')],_0x2f238f,'\x20'),'description':intUtil['getString'](_0x337dfb[_0xa9ae('0x14')],_0x2f238f,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa9ae('0x12')](_0x337dfb[_0xa9ae('0x14')],_0x2f238f,'\x0a')}},getCustomFields(_0x337dfb[_0xa9ae('0x15')],_0x2f238f))}})['then'](function(_0x28ce2d){logger[_0xa9ae('0x16')](_0xa9ae('0x17'));return _0x28ce2d[_0xa9ae('0x18')];});}function getUser(_0x77b0a4,_0xddb095){if(intUtil['validateEmail'](_0xddb095)){logger[_0xa9ae('0x16')](_0xa9ae('0x19'),_0xddb095);return request({'uri':util[_0xa9ae('0x1a')]('%s/search.json',_0x77b0a4['remoteUri']),'qs':{'query':util[_0xa9ae('0x1a')]('type:user\x20role:agent\x20email:%s',_0xddb095)}})['then'](function(_0x18911b){if(_0x18911b[_0xa9ae('0x1b')]){logger[_0xa9ae('0x16')](_0xa9ae('0x1c'));return _['find'](_0x18911b[_0xa9ae('0x1d')],{'email':_0xddb095,'role':_0xa9ae('0x1e')});}else{logger[_0xa9ae('0x16')](_0xa9ae('0x1f'));return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x20'),_0x77b0a4[_0xa9ae('0xd')])})['then'](function(_0xc021cf){logger['info']('Admin\x20account\x20selected.');return _0xc021cf['user'];});}});}else{logger['info'](_0xa9ae('0x1f'));return request({'uri':util['format'](_0xa9ae('0x20'),_0x77b0a4['remoteUri'])})[_0xa9ae('0x21')](function(_0x38eaeb){logger[_0xa9ae('0x16')](_0xa9ae('0x22'));return _0x38eaeb[_0xa9ae('0x23')];});}}function getEndUser(_0x3f3f97,_0x23c1ec,_0x5e82f1){logger[_0xa9ae('0x16')](_0xa9ae('0x24'),_0x5e82f1);return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x25'),_0x3f3f97[_0xa9ae('0xd')]),'qs':{'query':util[_0xa9ae('0x1a')](_0xa9ae('0x26'),_0x5e82f1)}})['then'](function(_0x489e88){var _0x2f1a9f;if(_0x489e88[_0xa9ae('0x1d')][_0xa9ae('0x27')]){_0x489e88[_0xa9ae('0x1d')]=_[_0xa9ae('0x28')](_0x489e88['results'],{'suspended':![],'role':'end-user'});if(_0x489e88[_0xa9ae('0x1d')][_0xa9ae('0x27')]){_0x2f1a9f=_[_0xa9ae('0x29')](_0x489e88[_0xa9ae('0x1d')]);}}if(_0x2f1a9f){logger[_0xa9ae('0x16')](_0xa9ae('0x2a'));return _0x2f1a9f;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x2b'),_0x3f3f97[_0xa9ae('0xd')]),'method':_0xa9ae('0xe'),'body':{'user':{'role':_0xa9ae('0x2c'),'name':util[_0xa9ae('0x1a')](_0xa9ae('0x2d'),_0x23c1ec||_0x5e82f1),'phone':_0x5e82f1}}})[_0xa9ae('0x21')](function(_0x5c4f79){logger[_0xa9ae('0x16')]('Enduser\x20created.');return _0x5c4f79[_0xa9ae('0x23')];});}});}function getAuth(_0x107ef8){var _0x3a701b;if(_0x107ef8['authType']===_0xa9ae('0x2e')){_0x3a701b=util[_0xa9ae('0x1a')](_0xa9ae('0x2f'),_0x107ef8[_0xa9ae('0x30')],_0x107ef8[_0xa9ae('0x2e')]);}else if(_0x107ef8['authType']===_0xa9ae('0x31')){_0x3a701b=util[_0xa9ae('0x1a')](_0xa9ae('0x32'),_0x107ef8['username'],_0x107ef8['token']);}return util[_0xa9ae('0x1a')](_0xa9ae('0x33'),new Buffer(_0x3a701b)[_0xa9ae('0x34')](_0xa9ae('0x35')));}function request(_0x484f67){logger[_0xa9ae('0x36')](_0xa9ae('0x37'),JSON[_0xa9ae('0x38')](_0x484f67));return rp(_[_0xa9ae('0x7')](_0x484f67,{'method':_0xa9ae('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x4eafaf,_0x6ca134){var _0x4b890e=[];if(_0x4eafaf&&_0x4eafaf[_0xa9ae('0x27')]>0x0){_0x4b890e=_[_0xa9ae('0x3a')](_0x4eafaf,_0x6ca134);}return _0x4b890e;}function getCustomFields(_0xc0db08,_0x57fc9d){var _0x15a8b4=[];var _0x1ffcab={'custom_fields':[]};if(_0xc0db08[_0xa9ae('0x27')]>0x0){_['forEach'](_0xc0db08,function(_0x2e0d90){if(_0x2e0d90[_0xa9ae('0x3b')]==='string'&&_0x2e0d90[_0xa9ae('0x3c')]&&!_0x2e0d90['customField']){_0x1ffcab[_0x2e0d90[_0xa9ae('0x3c')][_0xa9ae('0x3d')]()]=_0x2e0d90['content'][_0xa9ae('0x34')]();}else if(_0x2e0d90[_0xa9ae('0x3b')]===_0xa9ae('0x3e')&&_0x2e0d90[_0xa9ae('0x3f')]&&_0x2e0d90[_0xa9ae('0x40')]){_0x1ffcab[_0xa9ae('0x41')]['push']({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x2e0d90[_0xa9ae('0x42')]['toString']()});}else if(_0x2e0d90['type']===_0xa9ae('0x43')&&_0x2e0d90[_0xa9ae('0x44')]&&_0x2e0d90[_0xa9ae('0x3f')]&&_0x2e0d90[_0xa9ae('0x40')]){_0x57fc9d[_0x2e0d90['variableName']]&&_0x1ffcab[_0xa9ae('0x41')][_0xa9ae('0x45')]({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x57fc9d[_0x2e0d90[_0xa9ae('0x44')]][_0xa9ae('0x34')]()});}else if(_0x2e0d90[_0xa9ae('0x3b')]===_0xa9ae('0x46')&&_0x2e0d90['Variable']&&_0x2e0d90[_0xa9ae('0x47')][_0xa9ae('0x11')]&&_0x2e0d90['idField']&&_0x2e0d90[_0xa9ae('0x40')]){_0x57fc9d[_0x2e0d90['Variable'][_0xa9ae('0x11')][_0xa9ae('0x3d')]()]&&_0x1ffcab[_0xa9ae('0x41')][_0xa9ae('0x45')]({'id':_0x2e0d90[_0xa9ae('0x3f')],'value':_0x57fc9d[_0x2e0d90[_0xa9ae('0x47')][_0xa9ae('0x11')]['toLowerCase']()][_0xa9ae('0x34')]()});}});}return _0x1ffcab;}exports[_0xa9ae('0x48')]=function(_0x5cc0e3,_0x40f77d,_0x373a21,_0x238797,_0x275b3a,_0x6f6cde){var _0x76502d,_0x571cb4;_0x6f6cde[_0xa9ae('0xd')]=intUtil['stripTrailingSlash'](_0x6f6cde[_0xa9ae('0xd')]);_0x6f6cde[_0xa9ae('0x49')]=intUtil['stripTrailingSlash'](_0x6f6cde['serverUrl']);if(_0x275b3a&&_0x275b3a[_0xa9ae('0x4a')]){logger[_0xa9ae('0x16')](_0xa9ae('0x4b'),_0xa9ae('0x4c'));_0x40f77d[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x6f6cde[_0xa9ae('0x49')],_0x40f77d['uniqueid'],md5(_0x40f77d['uniqueid']));}else{_0x40f77d[_0xa9ae('0x4d')]='';}headers[_0xa9ae('0x4f')]=getAuth(_0x6f6cde);return getUser(_0x6f6cde,_0x238797['email'])[_0xa9ae('0x21')](function(_0x38f24c){_0x76502d=_0x38f24c;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x76502d['id']);return getEndUser(_0x6f6cde,_0x40f77d[_0xa9ae('0x51')],_0x40f77d[_0xa9ae('0x52')]);})[_0xa9ae('0x21')](function(_0x2f74bb){_0x571cb4=_0x2f74bb;logger['info'](_0xa9ae('0x53'),_0x571cb4['id']);return getTicket(_0x6f6cde,_0x76502d,_0x571cb4,_0x373a21,_0x40f77d);})[_0xa9ae('0x21')](function(_0x5ea18d){if(_0x5ea18d){logger[_0xa9ae('0x16')]('The\x20Ticket\x20ID\x20is:',_0x5ea18d['id']);switch(_0x6f6cde['type']){case'integrationTab':logger[_0xa9ae('0x16')](_0xa9ae('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x6f6cde[_0xa9ae('0xd')],_0x76502d['id'],_0x5ea18d['id']),'method':'POST'});case _0xa9ae('0x54'):logger[_0xa9ae('0x16')]('[QUEUE]',_0xa9ae('0x55'));emit(util['format'](_0xa9ae('0x56'),_0x238797[_0xa9ae('0x11')]),_0xa9ae('0x57'),{'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x58'),_0x6f6cde[_0xa9ae('0xd')],_0x5ea18d['id'])});break;default:logger[_0xa9ae('0x59')](_0xa9ae('0x4b'),_0xa9ae('0x5a'));}}})[_0xa9ae('0x5b')](function(_0x22ab67){logger[_0xa9ae('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xa9ae('0x5c')](_0x22ab67,{'showHidden':!![],'depth':null}));});};exports[_0xa9ae('0x5d')]=function(_0x24087a,_0x205c90,_0x7dae60,_0x59de12,_0x4fe9e7,_0x1d5607,_0x4612f1){var _0x4f1219,_0x521c8c;_0x1d5607[_0xa9ae('0xd')]=intUtil['stripTrailingSlash'](_0x1d5607[_0xa9ae('0xd')]);_0x1d5607[_0xa9ae('0x49')]=intUtil[_0xa9ae('0x5e')](_0x1d5607['serverUrl']);if(_0x4612f1&&_0x4612f1[_0xa9ae('0x5f')]&&_0x4612f1['recordingFormat']!==_0xa9ae('0x60')){logger['info'](_0xa9ae('0x61'),_0xa9ae('0x4c'));_0x205c90[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x1d5607[_0xa9ae('0x49')],_0x205c90['uniqueid'],md5(_0x205c90[_0xa9ae('0x62')]));}headers[_0xa9ae('0x4f')]=getAuth(_0x1d5607);return getUser(_0x1d5607,_0x59de12[_0xa9ae('0x63')])[_0xa9ae('0x21')](function(_0x5842e5){_0x4f1219=_0x5842e5;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x4f1219['id']);return getEndUser(_0x1d5607,_0x205c90[_0xa9ae('0x64')],_0x205c90[_0xa9ae('0x65')]);})[_0xa9ae('0x21')](function(_0x1f563a){_0x521c8c=_0x1f563a;logger[_0xa9ae('0x16')](_0xa9ae('0x53'),_0x521c8c['id']);return getTicket(_0x1d5607,_0x4f1219,_0x521c8c,_0x7dae60,_0x205c90);})[_0xa9ae('0x21')](function(_0x28756d){if(_0x28756d){logger['info'](_0xa9ae('0x66'),_0x28756d['id']);switch(_0x1d5607[_0xa9ae('0x3b')]){case _0xa9ae('0x67'):logger[_0xa9ae('0x16')]('[OUTBOUND]',_0xa9ae('0x68'));return request({'uri':util[_0xa9ae('0x1a')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x1d5607[_0xa9ae('0xd')],_0x4f1219['id'],_0x28756d['id']),'method':_0xa9ae('0xe')});case _0xa9ae('0x54'):logger['info']('[OUTBOUND]',_0xa9ae('0x55'));emit(util[_0xa9ae('0x1a')]('user:%s',_0x59de12['name']),_0xa9ae('0x57'),{'uri':util[_0xa9ae('0x1a')](_0xa9ae('0x58'),_0x1d5607['remoteUri'],_0x28756d['id'])});break;default:logger[_0xa9ae('0x59')](_0xa9ae('0x61'),_0xa9ae('0x5a'));}}})[_0xa9ae('0x5b')](function(_0x52127b){logger[_0xa9ae('0x59')](_0xa9ae('0x69'),util[_0xa9ae('0x5c')](_0x52127b,{'showHidden':!![],'depth':null}));});};exports[_0xa9ae('0x6a')]=function(_0x110405,_0x53445e,_0x4acac8,_0x296708,_0x1a632a,_0x2317ec){var _0x505cc6,_0x296609;_0x2317ec[_0xa9ae('0xd')]=intUtil[_0xa9ae('0x5e')](_0x2317ec['remoteUri']);_0x2317ec['serverUrl']=intUtil[_0xa9ae('0x5e')](_0x2317ec['serverUrl']);if(_0x1a632a&&_0x1a632a[_0xa9ae('0x4a')]){logger[_0xa9ae('0x16')]('['+_0x53445e[_0xa9ae('0x6b')][_0xa9ae('0x6c')]()+']',_0xa9ae('0x4c'));_0x53445e[_0xa9ae('0x4d')]=util[_0xa9ae('0x1a')](_0xa9ae('0x4e'),_0x2317ec[_0xa9ae('0x49')],_0x53445e[_0xa9ae('0x62')],md5(_0x53445e['uniqueid']));}else{_0x53445e[_0xa9ae('0x4d')]='';}headers['Authorization']=getAuth(_0x2317ec);return getUser(_0x2317ec)[_0xa9ae('0x21')](function(_0x3bca8f){_0x505cc6=_0x3bca8f;logger[_0xa9ae('0x16')](_0xa9ae('0x50'),_0x505cc6['id']);return getEndUser(_0x2317ec,_0x53445e[_0xa9ae('0x51')],_0x53445e['calleridnum']);})[_0xa9ae('0x21')](function(_0x2e9c2e){_0x296609=_0x2e9c2e;logger[_0xa9ae('0x16')](_0xa9ae('0x53'),_0x296609['id']);return getTicket(_0x2317ec,_0x505cc6,_0x296609,_0x4acac8,_0x53445e);})[_0xa9ae('0x21')](function(_0x5c02d3){if(_0x5c02d3){logger[_0xa9ae('0x16')](_0xa9ae('0x66'),_0x5c02d3['id']);}})[_0xa9ae('0x5b')](function(_0x1fad1c){logger[_0xa9ae('0x59')]('['+_0x53445e['lastevent']['toUpperCase']()+']'+_0xa9ae('0x6d'),util[_0xa9ae('0x5c')](_0x1fad1c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff