// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1a01=['inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','Authorization','The\x20Enduser\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','results','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','token','%s/token:%s','username','toString','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x53bf6f,_0x21630c){var _0xe0e87b=function(_0x2e0543){while(--_0x2e0543){_0x53bf6f['push'](_0x53bf6f['shift']());}};_0xe0e87b(++_0x21630c);}(_0x1a01,0x16f));var _0x11a0=function(_0xe479a1,_0x3a043f){_0xe479a1=_0xe479a1-0x0;var _0x27b50a=_0x1a01[_0xe479a1];return _0x27b50a;};'use strict';var _=require('lodash');var rp=require(_0x11a0('0x0'));var md5=require(_0x11a0('0x1'));var util=require(_0x11a0('0x2'));var Redis=require(_0x11a0('0x3'));var intUtil=require(_0x11a0('0x4'));var config=require('../../../../config/environment');var logger=require(_0x11a0('0x5'))(_0x11a0('0x6'));config[_0x11a0('0x7')]=_[_0x11a0('0x8')](config[_0x11a0('0x7')],{'host':_0x11a0('0x9'),'port':0x18eb});var io=require(_0x11a0('0xa'))(new Redis(config['redis']));function emit(_0x4964aa,_0x5b1aec,_0x4990de){io['to'](_0x4964aa)[_0x11a0('0xb')](_0x5b1aec,_0x4990de);}var headers={'Content-Type':_0x11a0('0xc'),'Accept':'application/json'};function getTicket(_0x15a19b,_0x2f79cb,_0x310623,_0x5bd436,_0x47eab2){logger['info'](_0x11a0('0xd'));return request({'uri':util['format'](_0x11a0('0xe'),_0x15a19b[_0x11a0('0xf')]),'method':_0x11a0('0x10'),'body':{'ticket':_[_0x11a0('0x11')]({'requester_id':_0x310623['id'],'submitter_id':_0x2f79cb?_0x2f79cb['id']:undefined,'assignee_id':_0x2f79cb?_0x2f79cb['id']:undefined,'tags':getTags(_0x5bd436[_0x11a0('0x12')],_0x11a0('0x13')),'subject':intUtil['getString'](_0x5bd436[_0x11a0('0x14')],_0x47eab2,'\x20'),'description':intUtil[_0x11a0('0x15')](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a')}},getCustomFields(_0x5bd436[_0x11a0('0x17')],_0x47eab2))}})[_0x11a0('0x18')](function(_0x2ca305){logger[_0x11a0('0x19')](_0x11a0('0x1a'));return _0x2ca305[_0x11a0('0x1b')];});}function getUser(_0x5f567d,_0x4e3451){if(intUtil[_0x11a0('0x1c')](_0x4e3451)){logger[_0x11a0('0x19')](_0x11a0('0x1d'),_0x4e3451);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x5f567d[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x20'),_0x4e3451)}})[_0x11a0('0x18')](function(_0x274df8){if(_0x274df8[_0x11a0('0x21')]){logger['info']('Agent\x20found!');return _['find'](_0x274df8['results'],{'email':_0x4e3451,'role':_0x11a0('0x22')});}else{logger[_0x11a0('0x19')](_0x11a0('0x23'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x5134d8){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x5134d8['user'];});}});}else{logger['info'](_0x11a0('0x23'));return request({'uri':util['format'](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x30adc3){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x30adc3[_0x11a0('0x26')];});}}function getEndUser(_0x183479,_0x132982,_0xf5ca33){logger[_0x11a0('0x19')]('Searching\x20enduser\x20with\x20phone',_0xf5ca33);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x183479[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x27'),_0xf5ca33)}})[_0x11a0('0x18')](function(_0x5ba18c){var _0x5d629b;if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5ba18c[_0x11a0('0x28')]=_['filter'](_0x5ba18c[_0x11a0('0x28')],{'suspended':![],'role':_0x11a0('0x2a')});if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5d629b=_[_0x11a0('0x2b')](_0x5ba18c[_0x11a0('0x28')]);}}if(_0x5d629b){logger[_0x11a0('0x19')](_0x11a0('0x2c'));return _0x5d629b;}else{logger['info'](_0x11a0('0x2d'));return request({'uri':util[_0x11a0('0x1e')]('%s/users.json',_0x183479['remoteUri']),'method':'POST','body':{'user':{'role':_0x11a0('0x2a'),'name':util[_0x11a0('0x1e')](_0x11a0('0x2e'),_0x132982||_0xf5ca33),'phone':_0xf5ca33}}})[_0x11a0('0x18')](function(_0x2bf857){logger[_0x11a0('0x19')](_0x11a0('0x2f'));return _0x2bf857[_0x11a0('0x26')];});}});}function getAuth(_0x4bb8fd){var _0x180f96;if(_0x4bb8fd[_0x11a0('0x30')]==='password'){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x31'),_0x4bb8fd['username'],_0x4bb8fd[_0x11a0('0x32')]);}else if(_0x4bb8fd[_0x11a0('0x30')]===_0x11a0('0x33')){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x34'),_0x4bb8fd[_0x11a0('0x35')],_0x4bb8fd[_0x11a0('0x33')]);}return util['format']('Basic\x20%s',new Buffer(_0x180f96)[_0x11a0('0x36')]('base64'));}function request(_0x525a79){logger[_0x11a0('0x37')](_0x11a0('0x38'),JSON[_0x11a0('0x39')](_0x525a79));return rp(_[_0x11a0('0x8')](_0x525a79,{'method':_0x11a0('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x4c9dc0,_0x3fc3ea){var _0x5943d4=[];if(_0x4c9dc0&&_0x4c9dc0[_0x11a0('0x29')]>0x0){_0x5943d4=_[_0x11a0('0x3b')](_0x4c9dc0,_0x3fc3ea);}return _0x5943d4;}function getCustomFields(_0x1c8072,_0x392af0){var _0x4420f3=[];var _0x547f90={'custom_fields':[]};if(_0x1c8072[_0x11a0('0x29')]>0x0){_[_0x11a0('0x3c')](_0x1c8072,function(_0x1aaa84){if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),_0x11a0('0x3f')],_0x1aaa84[_0x11a0('0x40')])&&_0x1aaa84[_0x11a0('0x41')]&&!_0x1aaa84[_0x11a0('0x42')]){_0x547f90[_0x1aaa84[_0x11a0('0x41')][_0x11a0('0x43')]()]=_0x1aaa84['content'][_0x11a0('0x36')]();}else if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),'picklist'],_0x1aaa84['type'])&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84[_0x11a0('0x42')]){_0x547f90['custom_fields'][_0x11a0('0x45')]({'id':_0x1aaa84['idField'],'value':_0x1aaa84['content'][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x46')&&_0x1aaa84[_0x11a0('0x47')]&&_0x1aaa84['idField']&&_0x1aaa84[_0x11a0('0x42')]){_0x392af0[_0x1aaa84[_0x11a0('0x47')]]&&_0x547f90[_0x11a0('0x48')][_0x11a0('0x45')]({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84['variableName']][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x49')&&_0x1aaa84[_0x11a0('0x4a')]&&_0x1aaa84['Variable'][_0x11a0('0x13')]&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84['customField']){_0x392af0[_0x1aaa84['Variable']['name']['toLowerCase']()]&&_0x547f90[_0x11a0('0x48')]['push']({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84[_0x11a0('0x4a')][_0x11a0('0x13')][_0x11a0('0x43')]()][_0x11a0('0x36')]()});}});}return _0x547f90;}exports['queue']=function(_0x16f761,_0x309f08,_0x1b0615,_0x40d149,_0xa20421,_0x3c6370){var _0x48811d,_0x5854bb;_0x3c6370[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0xf')]);_0x3c6370[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0x4c')]);if(_0xa20421&&_0xa20421[_0x11a0('0x4d')]){logger[_0x11a0('0x19')](_0x11a0('0x4e'),_0x11a0('0x4f'));_0x309f08[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x3c6370[_0x11a0('0x4c')],_0x309f08[_0x11a0('0x52')],md5(_0x309f08[_0x11a0('0x52')]));}else{_0x309f08[_0x11a0('0x50')]='';}headers['Authorization']=getAuth(_0x3c6370);return getUser(_0x3c6370,_0x40d149[_0x11a0('0x53')])[_0x11a0('0x18')](function(_0x3a0051){_0x48811d=_0x3a0051;logger['info'](_0x11a0('0x54'),_0x48811d['id']);return getEndUser(_0x3c6370,_0x309f08[_0x11a0('0x55')],_0x309f08[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0xfb2aae){_0x5854bb=_0xfb2aae;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5854bb['id']);return getTicket(_0x3c6370,_0x48811d,_0x5854bb,_0x1b0615,_0x309f08);})[_0x11a0('0x18')](function(_0x5a7b84){if(_0x5a7b84){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x5a7b84['id']);switch(_0x3c6370[_0x11a0('0x40')]){case _0x11a0('0x58'):logger[_0x11a0('0x19')](_0x11a0('0x4e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x11a0('0x1e')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3c6370['remoteUri'],_0x48811d['id'],_0x5a7b84['id']),'method':_0x11a0('0x10')});case _0x11a0('0x59'):logger[_0x11a0('0x19')]('[QUEUE]',_0x11a0('0x5a'));emit(util['format'](_0x11a0('0x5b'),_0x40d149[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')]('%s/agent/tickets/%s',_0x3c6370[_0x11a0('0xf')]['replace'](_0x11a0('0x5d'),''),_0x5a7b84['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x11a0('0x5f')](function(_0x1ab4f4){logger['error'](_0x11a0('0x60'),util[_0x11a0('0x61')](_0x1ab4f4,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x62')]=function(_0x456df4,_0x2aaa11,_0x29fdc4,_0x58fa5f,_0x2fb81e,_0x4b93b3,_0x25198f){var _0x184cdb,_0x54b3ba;_0x4b93b3[_0x11a0('0xf')]=intUtil['stripTrailingSlash'](_0x4b93b3[_0x11a0('0xf')]);_0x4b93b3[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x4b93b3[_0x11a0('0x4c')]);if(_0x25198f&&_0x25198f['recordingFormat']&&_0x25198f[_0x11a0('0x63')]!==_0x11a0('0x64')){logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x4f'));_0x2aaa11[_0x11a0('0x50')]=util['format'](_0x11a0('0x51'),_0x4b93b3[_0x11a0('0x4c')],_0x2aaa11[_0x11a0('0x52')],md5(_0x2aaa11['uniqueid']));}headers['Authorization']=getAuth(_0x4b93b3);return getUser(_0x4b93b3,_0x58fa5f[_0x11a0('0x53')])['then'](function(_0x2608d3){_0x184cdb=_0x2608d3;logger['info']('The\x20User\x20ID\x20is:',_0x184cdb['id']);return getEndUser(_0x4b93b3,_0x2aaa11[_0x11a0('0x66')],_0x2aaa11[_0x11a0('0x67')]);})[_0x11a0('0x18')](function(_0x4b41a6){_0x54b3ba=_0x4b41a6;logger[_0x11a0('0x19')]('The\x20Enduser\x20ID\x20is:',_0x54b3ba['id']);return getTicket(_0x4b93b3,_0x184cdb,_0x54b3ba,_0x29fdc4,_0x2aaa11);})[_0x11a0('0x18')](function(_0x400440){if(_0x400440){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x400440['id']);switch(_0x4b93b3['type']){case'integrationTab':logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x68'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x69'),_0x4b93b3['remoteUri'],_0x184cdb['id'],_0x400440['id']),'method':_0x11a0('0x10')});case'newTab':logger['info'](_0x11a0('0x65'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x11a0('0x5b'),_0x58fa5f[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')](_0x11a0('0x6a'),_0x4b93b3[_0x11a0('0xf')][_0x11a0('0x6b')](_0x11a0('0x5d'),''),_0x400440['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x65'),_0x11a0('0x6c'));}}})[_0x11a0('0x5f')](function(_0x394e27){logger[_0x11a0('0x5e')](_0x11a0('0x6d'),util[_0x11a0('0x61')](_0x394e27,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x6e')]=function(_0x18eaf3,_0x4af96f,_0x34ea13,_0x50e7f0,_0x2c4eb4,_0x8c53bc){var _0x5c6e19,_0x2de94e;_0x8c53bc[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0xf')]);_0x8c53bc['serverUrl']=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0x4c')]);if(_0x2c4eb4&&_0x2c4eb4[_0x11a0('0x4d')]){logger[_0x11a0('0x19')]('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']',_0x11a0('0x4f'));_0x4af96f[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x8c53bc[_0x11a0('0x4c')],_0x4af96f[_0x11a0('0x52')],md5(_0x4af96f[_0x11a0('0x52')]));}else{_0x4af96f['recordingURL']='';}headers[_0x11a0('0x71')]=getAuth(_0x8c53bc);return getUser(_0x8c53bc)['then'](function(_0x48307e){_0x5c6e19=_0x48307e;logger['info'](_0x11a0('0x54'),_0x5c6e19['id']);return getEndUser(_0x8c53bc,_0x4af96f[_0x11a0('0x55')],_0x4af96f[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0x3cea19){_0x2de94e=_0x3cea19;logger[_0x11a0('0x19')](_0x11a0('0x72'),_0x2de94e['id']);return getTicket(_0x8c53bc,_0x5c6e19,_0x2de94e,_0x34ea13,_0x4af96f);})['then'](function(_0x563bb1){if(_0x563bb1){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x563bb1['id']);}})['catch'](function(_0x3c4670){logger['error']('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']'+_0x11a0('0x73'),util['inspect'](_0x3c4670,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff