// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4305=['Admin\x20account\x20selected.','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','type','nameField','customField','toLowerCase','content','toString','includes','picklist','idField','custom_fields','push','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridnum','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','Tags','getString','Descriptions','then','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x5e38be,_0x36cc86){var _0xa4f17b=function(_0x5dc7b7){while(--_0x5dc7b7){_0x5e38be['push'](_0x5e38be['shift']());}};_0xa4f17b(++_0x36cc86);}(_0x4305,0xbc));var _0x5430=function(_0x526074,_0x5e5d09){_0x526074=_0x526074-0x0;var _0x83c6c8=_0x4305[_0x526074];return _0x83c6c8;};'use strict';var _=require(_0x5430('0x0'));var rp=require(_0x5430('0x1'));var md5=require(_0x5430('0x2'));var util=require(_0x5430('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x5430('0x4'));var logger=require(_0x5430('0x5'))('zendesk');config[_0x5430('0x6')]=_['defaults'](config[_0x5430('0x6')],{'host':_0x5430('0x7'),'port':0x18eb});var io=require(_0x5430('0x8'))(new Redis(config[_0x5430('0x6')]));function emit(_0x3d2de0,_0x5f1111,_0x333a97){io['to'](_0x3d2de0)[_0x5430('0x9')](_0x5f1111,_0x333a97);}var headers={'Content-Type':_0x5430('0xa'),'Accept':_0x5430('0xa')};function getTicket(_0x5a9685,_0x205ae1,_0x4f8235,_0x1465af,_0x37431f){logger[_0x5430('0xb')](_0x5430('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x5a9685[_0x5430('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f8235['id'],'submitter_id':_0x205ae1?_0x205ae1['id']:undefined,'assignee_id':_0x205ae1?_0x205ae1['id']:undefined,'tags':getTags(_0x1465af[_0x5430('0xe')],'name'),'subject':intUtil[_0x5430('0xf')](_0x1465af['Subjects'],_0x37431f,'\x20'),'description':intUtil['getString'](_0x1465af['Descriptions'],_0x37431f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5430('0xf')](_0x1465af[_0x5430('0x10')],_0x37431f,'\x0a')}},getCustomFields(_0x1465af['Fields'],_0x37431f))}})[_0x5430('0x11')](function(_0x9f5145){logger[_0x5430('0xb')]('Ticket\x20created!');return _0x9f5145[_0x5430('0x12')];});}function getUser(_0x503f72,_0x2eb986){if(intUtil[_0x5430('0x13')](_0x2eb986)){logger[_0x5430('0xb')]('Getting\x20agent\x20with\x20email',_0x2eb986);return request({'uri':util[_0x5430('0x14')](_0x5430('0x15'),_0x503f72[_0x5430('0xd')]),'qs':{'query':util[_0x5430('0x14')](_0x5430('0x16'),_0x2eb986)}})[_0x5430('0x11')](function(_0x3659f){if(_0x3659f['count']){logger[_0x5430('0xb')]('Agent\x20found!');return _[_0x5430('0x17')](_0x3659f['results'],{'email':_0x2eb986,'role':_0x5430('0x18')});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')]('%s/users/me.json',_0x503f72[_0x5430('0xd')])})[_0x5430('0x11')](function(_0x2ff678){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x2ff678['user'];});}});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x1b'),_0x503f72['remoteUri'])})[_0x5430('0x11')](function(_0x1399d0){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x1399d0['user'];});}}function getEndUser(_0x2912e3,_0x473ab6,_0x36c9c6){logger[_0x5430('0xb')](_0x5430('0x1c'),_0x36c9c6);return request({'uri':util[_0x5430('0x14')]('%s/search.json',_0x2912e3['remoteUri']),'qs':{'query':util['format'](_0x5430('0x1d'),_0x36c9c6)}})[_0x5430('0x11')](function(_0x181b36){var _0x12c728;if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x181b36[_0x5430('0x1e')]=_[_0x5430('0x20')](_0x181b36[_0x5430('0x1e')],{'suspended':![],'role':_0x5430('0x21')});if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x12c728=_[_0x5430('0x22')](_0x181b36[_0x5430('0x1e')]);}}if(_0x12c728){logger[_0x5430('0xb')](_0x5430('0x23'));return _0x12c728;}else{logger[_0x5430('0xb')](_0x5430('0x24'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x25'),_0x2912e3[_0x5430('0xd')]),'method':_0x5430('0x26'),'body':{'user':{'role':'end-user','name':util[_0x5430('0x14')](_0x5430('0x27'),_0x473ab6||_0x36c9c6),'phone':_0x36c9c6}}})['then'](function(_0x31b908){logger['info'](_0x5430('0x28'));return _0x31b908['user'];});}});}function getAuth(_0x82aa90){var _0x2ba467;if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2a')){_0x2ba467=util['format'](_0x5430('0x2b'),_0x82aa90[_0x5430('0x2c')],_0x82aa90['password']);}else if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2d')){_0x2ba467=util['format'](_0x5430('0x2e'),_0x82aa90[_0x5430('0x2c')],_0x82aa90[_0x5430('0x2d')]);}return util[_0x5430('0x14')](_0x5430('0x2f'),new Buffer(_0x2ba467)['toString']('base64'));}function request(_0x1d582a){logger[_0x5430('0x30')](_0x5430('0x31'),JSON[_0x5430('0x32')](_0x1d582a));return rp(_[_0x5430('0x33')](_0x1d582a,{'method':_0x5430('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x4cd76b,_0x5d9d62){var _0x1021cf=[];if(_0x4cd76b&&_0x4cd76b[_0x5430('0x1f')]>0x0){_0x1021cf=_[_0x5430('0x35')](_0x4cd76b,_0x5d9d62);}return _0x1021cf;}function getCustomFields(_0x2a4ff0,_0x2ef61f){var _0xc9c005=[];var _0x39874a={'custom_fields':[]};if(_0x2a4ff0[_0x5430('0x1f')]>0x0){_[_0x5430('0x36')](_0x2a4ff0,function(_0x564451){if(_['includes']([_0x5430('0x37'),'picklist'],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x39')]&&!_0x564451[_0x5430('0x3a')]){_0x39874a[_0x564451[_0x5430('0x39')][_0x5430('0x3b')]()]=_0x564451[_0x5430('0x3c')][_0x5430('0x3d')]();}else if(_[_0x5430('0x3e')]([_0x5430('0x37'),_0x5430('0x3f')],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x39874a[_0x5430('0x41')][_0x5430('0x42')]({'id':_0x564451['idField'],'value':_0x564451[_0x5430('0x3c')]['toString']()});}else if(_0x564451[_0x5430('0x38')]===_0x5430('0x43')&&_0x564451[_0x5430('0x44')]&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x2ef61f[_0x564451[_0x5430('0x44')]]&&_0x39874a['custom_fields'][_0x5430('0x42')]({'id':_0x564451[_0x5430('0x40')],'value':_0x2ef61f[_0x564451[_0x5430('0x44')]]['toString']()});}else if(_0x564451[_0x5430('0x38')]==='customVariable'&&_0x564451[_0x5430('0x45')]&&_0x564451['Variable'][_0x5430('0x46')]&&_0x564451[_0x5430('0x40')]&&_0x564451['customField']){_0x2ef61f[_0x564451[_0x5430('0x45')][_0x5430('0x46')][_0x5430('0x3b')]()]&&_0x39874a[_0x5430('0x41')]['push']({'id':_0x564451['idField'],'value':_0x2ef61f[_0x564451['Variable'][_0x5430('0x46')][_0x5430('0x3b')]()][_0x5430('0x3d')]()});}});}return _0x39874a;}exports[_0x5430('0x47')]=function(_0x2d2cac,_0x162bcd,_0x1b71fc,_0x38fe16,_0xe48c4f,_0x3f4bc7){var _0x401a6a,_0x5c018d;_0x3f4bc7[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0xd')]);_0x3f4bc7['serverUrl']=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0x49')]);if(_0xe48c4f&&_0xe48c4f[_0x5430('0x4a')]){logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x4c'));_0x162bcd['recordingURL']=util[_0x5430('0x14')](_0x5430('0x4d'),_0x3f4bc7[_0x5430('0x49')],_0x162bcd[_0x5430('0x4e')],md5(_0x162bcd['uniqueid']));}else{_0x162bcd['recordingURL']='';}headers[_0x5430('0x4f')]=getAuth(_0x3f4bc7);return getUser(_0x3f4bc7,_0x38fe16[_0x5430('0x50')])[_0x5430('0x11')](function(_0x5c18bf){_0x401a6a=_0x5c18bf;logger[_0x5430('0xb')](_0x5430('0x51'),_0x401a6a['id']);return getEndUser(_0x3f4bc7,_0x162bcd[_0x5430('0x52')],_0x162bcd['calleridnum']);})[_0x5430('0x11')](function(_0x273f52){_0x5c018d=_0x273f52;logger[_0x5430('0xb')](_0x5430('0x53'),_0x5c018d['id']);return getTicket(_0x3f4bc7,_0x401a6a,_0x5c018d,_0x1b71fc,_0x162bcd);})[_0x5430('0x11')](function(_0x5b2354){if(_0x5b2354){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5b2354['id']);switch(_0x3f4bc7[_0x5430('0x38')]){case _0x5430('0x54'):logger[_0x5430('0xb')](_0x5430('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3f4bc7[_0x5430('0xd')],_0x401a6a['id'],_0x5b2354['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x56'));emit(util[_0x5430('0x14')](_0x5430('0x57'),_0x38fe16[_0x5430('0x46')]),'trigger:browser:url',{'uri':util[_0x5430('0x14')]('%s/agent/tickets/%s',_0x3f4bc7[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x5b2354['id'])});break;default:logger[_0x5430('0x59')](_0x5430('0x4b'),_0x5430('0x5a'));}}})[_0x5430('0x5b')](function(_0x27e7b7){logger[_0x5430('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5430('0x5c')](_0x27e7b7,{'showHidden':!![],'depth':null}));});};exports[_0x5430('0x5d')]=function(_0x3885a2,_0x150d0c,_0x4e33b4,_0x48e83c,_0x3eec7c,_0x1fd01e,_0x59cc64){var _0x5dfb00,_0x3b1358;_0x1fd01e[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x1fd01e['remoteUri']);_0x1fd01e['serverUrl']=intUtil[_0x5430('0x48')](_0x1fd01e['serverUrl']);if(_0x59cc64&&_0x59cc64[_0x5430('0x5e')]&&_0x59cc64[_0x5430('0x5e')]!==_0x5430('0x5f')){logger[_0x5430('0xb')](_0x5430('0x60'),'Recording\x20is\x20enabled!');_0x150d0c[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x1fd01e['serverUrl'],_0x150d0c[_0x5430('0x4e')],md5(_0x150d0c[_0x5430('0x4e')]));}headers[_0x5430('0x4f')]=getAuth(_0x1fd01e);return getUser(_0x1fd01e,_0x48e83c[_0x5430('0x50')])[_0x5430('0x11')](function(_0x4df006){_0x5dfb00=_0x4df006;logger[_0x5430('0xb')]('The\x20User\x20ID\x20is:',_0x5dfb00['id']);return getEndUser(_0x1fd01e,_0x150d0c['destcalleridname'],_0x150d0c[_0x5430('0x62')]);})[_0x5430('0x11')](function(_0x4b2aad){_0x3b1358=_0x4b2aad;logger[_0x5430('0xb')](_0x5430('0x53'),_0x3b1358['id']);return getTicket(_0x1fd01e,_0x5dfb00,_0x3b1358,_0x4e33b4,_0x150d0c);})[_0x5430('0x11')](function(_0x2ce816){if(_0x2ce816){logger[_0x5430('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2ce816['id']);switch(_0x1fd01e[_0x5430('0x38')]){case'integrationTab':logger[_0x5430('0xb')](_0x5430('0x60'),_0x5430('0x63'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x64'),_0x1fd01e['remoteUri'],_0x5dfb00['id'],_0x2ce816['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')]('[OUTBOUND]',_0x5430('0x56'));emit(util[_0x5430('0x14')]('user:%s',_0x48e83c[_0x5430('0x46')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x1fd01e[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x2ce816['id'])});break;default:logger[_0x5430('0x59')]('[OUTBOUND]',_0x5430('0x5a'));}}})['catch'](function(_0x58177b){logger[_0x5430('0x59')](_0x5430('0x65'),util[_0x5430('0x5c')](_0x58177b,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x174411,_0x50b410,_0x1f6829,_0x589ed0,_0x5a8af9,_0x4f9963){var _0x29347a,_0x1f2a51;_0x4f9963['remoteUri']=intUtil[_0x5430('0x48')](_0x4f9963[_0x5430('0xd')]);_0x4f9963[_0x5430('0x49')]=intUtil['stripTrailingSlash'](_0x4f9963[_0x5430('0x49')]);if(_0x5a8af9&&_0x5a8af9['monitor_format']){logger['info']('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']','Recording\x20is\x20enabled!');_0x50b410[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x4f9963[_0x5430('0x49')],_0x50b410[_0x5430('0x4e')],md5(_0x50b410['uniqueid']));}else{_0x50b410[_0x5430('0x61')]='';}headers[_0x5430('0x4f')]=getAuth(_0x4f9963);return getUser(_0x4f9963)[_0x5430('0x11')](function(_0x2dbe6c){_0x29347a=_0x2dbe6c;logger['info'](_0x5430('0x51'),_0x29347a['id']);return getEndUser(_0x4f9963,_0x50b410[_0x5430('0x52')],_0x50b410[_0x5430('0x68')]);})[_0x5430('0x11')](function(_0x527bef){_0x1f2a51=_0x527bef;logger[_0x5430('0xb')](_0x5430('0x53'),_0x1f2a51['id']);return getTicket(_0x4f9963,_0x29347a,_0x1f2a51,_0x1f6829,_0x50b410);})['then'](function(_0x1dc058){if(_0x1dc058){logger[_0x5430('0xb')](_0x5430('0x69'),_0x1dc058['id']);}})[_0x5430('0x5b')](function(_0x5d02ca){logger[_0x5430('0x59')]('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']'+_0x5430('0x6a'),util['inspect'](_0x5d02ca,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff