// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8043=['destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','%s/search.json','count','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','name','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname'];(function(_0x3fc3ad,_0x3beea){var _0x1ad7f2=function(_0x224e19){while(--_0x224e19){_0x3fc3ad['push'](_0x3fc3ad['shift']());}};_0x1ad7f2(++_0x3beea);}(_0x8043,0x1ab));var _0x3804=function(_0x2cc711,_0x300328){_0x2cc711=_0x2cc711-0x0;var _0x31a52e=_0x8043[_0x2cc711];return _0x31a52e;};'use strict';var _=require(_0x3804('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x3804('0x1'));var Redis=require(_0x3804('0x2'));var intUtil=require('./util');var config=require(_0x3804('0x3'));var logger=require('../../../../config/logger')(_0x3804('0x4'));config[_0x3804('0x5')]=_[_0x3804('0x6')](config[_0x3804('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3804('0x7'))(new Redis(config[_0x3804('0x5')]));function emit(_0x18f35d,_0x356fd6,_0x7a2d1c){io['to'](_0x18f35d)[_0x3804('0x8')](_0x356fd6,_0x7a2d1c);}var headers={'Content-Type':'application/json','Accept':_0x3804('0x9')};function getTicket(_0x513c60,_0x37d6cb,_0x18d6c1,_0x3a5ac5,_0xbe2ca6){logger[_0x3804('0xa')](_0x3804('0xb'));return request({'uri':util[_0x3804('0xc')](_0x3804('0xd'),_0x513c60[_0x3804('0xe')]),'method':_0x3804('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x18d6c1['id'],'submitter_id':_0x37d6cb?_0x37d6cb['id']:undefined,'assignee_id':_0x37d6cb?_0x37d6cb['id']:undefined,'tags':getTags(_0x3a5ac5['Tags'],'name'),'subject':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x11')],_0xbe2ca6,'\x20'),'description':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a')}},getCustomFields(_0x3a5ac5[_0x3804('0x13')],_0xbe2ca6))}})[_0x3804('0x14')](function(_0x206cba){logger[_0x3804('0xa')](_0x3804('0x15'));return _0x206cba[_0x3804('0x16')];});}function getUser(_0x248dd6,_0x19f024){if(intUtil['validateEmail'](_0x19f024)){logger[_0x3804('0xa')]('Getting\x20agent\x20with\x20email',_0x19f024);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0x248dd6[_0x3804('0xe')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x19f024)}})[_0x3804('0x14')](function(_0x5a033){if(_0x5a033[_0x3804('0x18')]){logger[_0x3804('0xa')](_0x3804('0x19'));return _[_0x3804('0x1a')](_0x5a033['results'],{'email':_0x19f024,'role':'agent'});}else{logger[_0x3804('0xa')](_0x3804('0x1b'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x1c'),_0x248dd6[_0x3804('0xe')])})['then'](function(_0x49459b){logger[_0x3804('0xa')](_0x3804('0x1d'));return _0x49459b['user'];});}});}else{logger[_0x3804('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x3804('0x1c'),_0x248dd6['remoteUri'])})['then'](function(_0x5a4123){logger['info'](_0x3804('0x1d'));return _0x5a4123['user'];});}}function getEndUser(_0xe5feb7,_0x2ec34e,_0x19d32e){logger[_0x3804('0xa')]('Searching\x20enduser\x20with\x20phone',_0x19d32e);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0xe5feb7[_0x3804('0xe')]),'qs':{'query':util[_0x3804('0xc')]('type:user\x20role:end-user\x20phone:%s',_0x19d32e)}})[_0x3804('0x14')](function(_0x5e99d3){var _0x373b73;if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x5e99d3[_0x3804('0x1e')]=_[_0x3804('0x20')](_0x5e99d3[_0x3804('0x1e')],{'suspended':![],'role':_0x3804('0x21')});if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x373b73=_[_0x3804('0x22')](_0x5e99d3['results']);}}if(_0x373b73){logger[_0x3804('0xa')]('Enduser\x20found!');return _0x373b73;}else{logger[_0x3804('0xa')](_0x3804('0x23'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x24'),_0xe5feb7['remoteUri']),'method':_0x3804('0xf'),'body':{'user':{'role':_0x3804('0x21'),'name':util['format']('Caller\x20-\x20%s',_0x2ec34e||_0x19d32e),'phone':_0x19d32e}}})[_0x3804('0x14')](function(_0x4d4ffa){logger[_0x3804('0xa')](_0x3804('0x25'));return _0x4d4ffa['user'];});}});}function getAuth(_0x2bc997){var _0x16a8bd;if(_0x2bc997[_0x3804('0x26')]===_0x3804('0x27')){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x28'),_0x2bc997[_0x3804('0x29')],_0x2bc997['password']);}else if(_0x2bc997['authType']==='token'){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x2a'),_0x2bc997[_0x3804('0x29')],_0x2bc997[_0x3804('0x2b')]);}return util[_0x3804('0xc')](_0x3804('0x2c'),new Buffer(_0x16a8bd)[_0x3804('0x2d')]('base64'));}function request(_0x441a7d){logger[_0x3804('0x2e')](_0x3804('0x2f'),JSON[_0x3804('0x30')](_0x441a7d));return rp(_[_0x3804('0x6')](_0x441a7d,{'method':_0x3804('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x5697d5,_0x5309bc){var _0x233159=[];if(_0x5697d5&&_0x5697d5[_0x3804('0x1f')]>0x0){_0x233159=_[_0x3804('0x32')](_0x5697d5,_0x5309bc);}return _0x233159;}function getCustomFields(_0x1d59bf,_0x36f0ee){var _0x5c3aaa=[];var _0x554bd5={'custom_fields':[]};if(_0x1d59bf['length']>0x0){_['forEach'](_0x1d59bf,function(_0x5057b2){if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x36')]&&!_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x5057b2['nameField'][_0x3804('0x38')]()]=_0x5057b2[_0x3804('0x39')][_0x3804('0x2d')]();}else if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x5057b2[_0x3804('0x39')]['toString']()});}else if(_0x5057b2[_0x3804('0x35')]==='variable'&&_0x5057b2[_0x3804('0x3d')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2['customField']){_0x36f0ee[_0x5057b2[_0x3804('0x3d')]]&&_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x3d')]][_0x3804('0x2d')]()});}else if(_0x5057b2[_0x3804('0x35')]===_0x3804('0x3e')&&_0x5057b2['Variable']&&_0x5057b2['Variable'][_0x3804('0x3f')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')][_0x3804('0x38')]()]&&_0x554bd5['custom_fields'][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')]['toLowerCase']()][_0x3804('0x2d')]()});}});}return _0x554bd5;}exports[_0x3804('0x41')]=function(_0x19ec7a,_0x3aa5ca,_0x26cee7,_0x4bd2ca,_0x3e61a5,_0x4f59b9){var _0x3b6824,_0x1baa30;_0x4f59b9[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x4f59b9['remoteUri']);_0x4f59b9[_0x3804('0x43')]=intUtil['stripTrailingSlash'](_0x4f59b9[_0x3804('0x43')]);if(_0x3e61a5&&_0x3e61a5[_0x3804('0x44')]){logger[_0x3804('0xa')](_0x3804('0x45'),'Recording\x20is\x20enabled!');_0x3aa5ca[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x4f59b9[_0x3804('0x43')],_0x3aa5ca[_0x3804('0x48')],md5(_0x3aa5ca['uniqueid']));}else{_0x3aa5ca[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x4f59b9);return getUser(_0x4f59b9,_0x4bd2ca['email'])['then'](function(_0x1e8874){_0x3b6824=_0x1e8874;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x3b6824['id']);return getEndUser(_0x4f59b9,_0x3aa5ca[_0x3804('0x4b')],_0x3aa5ca[_0x3804('0x4c')]);})[_0x3804('0x14')](function(_0x35047d){_0x1baa30=_0x35047d;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x1baa30['id']);return getTicket(_0x4f59b9,_0x3b6824,_0x1baa30,_0x26cee7,_0x3aa5ca);})['then'](function(_0x401798){if(_0x401798){logger[_0x3804('0xa')]('The\x20Ticket\x20ID\x20is:',_0x401798['id']);switch(_0x4f59b9['type']){case'integrationTab':logger[_0x3804('0xa')]('[QUEUE]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x4f59b9[_0x3804('0xe')],_0x3b6824['id'],_0x401798['id']),'method':'POST'});case _0x3804('0x50'):logger['info'](_0x3804('0x45'),_0x3804('0x51'));emit(util[_0x3804('0xc')](_0x3804('0x52'),_0x4bd2ca[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util['format'](_0x3804('0x54'),_0x4f59b9['remoteUri'][_0x3804('0x55')](_0x3804('0x56'),''),_0x401798['id'])});break;default:logger['error'](_0x3804('0x45'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x18c18a){logger[_0x3804('0x59')](_0x3804('0x5a'),util[_0x3804('0x5b')](_0x18c18a,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x5c')]=function(_0x20b021,_0x2eed1d,_0x1f9f94,_0x63e712,_0xc129f,_0x119b5e,_0x42c3f6){var _0x130666,_0x27858c;_0x119b5e[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0xe')]);_0x119b5e['serverUrl']=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0x43')]);if(_0x42c3f6&&_0x42c3f6[_0x3804('0x5d')]&&_0x42c3f6[_0x3804('0x5d')]!==_0x3804('0x5e')){logger[_0x3804('0xa')](_0x3804('0x5f'),'Recording\x20is\x20enabled!');_0x2eed1d[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x119b5e['serverUrl'],_0x2eed1d[_0x3804('0x48')],md5(_0x2eed1d[_0x3804('0x48')]));}headers[_0x3804('0x49')]=getAuth(_0x119b5e);return getUser(_0x119b5e,_0x63e712[_0x3804('0x60')])[_0x3804('0x14')](function(_0x102e77){_0x130666=_0x102e77;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x130666['id']);return getEndUser(_0x119b5e,_0x2eed1d[_0x3804('0x61')],_0x2eed1d[_0x3804('0x62')]);})[_0x3804('0x14')](function(_0x57a6d3){_0x27858c=_0x57a6d3;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x27858c['id']);return getTicket(_0x119b5e,_0x130666,_0x27858c,_0x1f9f94,_0x2eed1d);})[_0x3804('0x14')](function(_0xc055dc){if(_0xc055dc){logger[_0x3804('0xa')](_0x3804('0x63'),_0xc055dc['id']);switch(_0x119b5e[_0x3804('0x35')]){case _0x3804('0x64'):logger['info']('[OUTBOUND]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x119b5e['remoteUri'],_0x130666['id'],_0xc055dc['id']),'method':_0x3804('0xf')});case'newTab':logger[_0x3804('0xa')](_0x3804('0x5f'),_0x3804('0x51'));emit(util['format']('user:%s',_0x63e712[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util[_0x3804('0xc')](_0x3804('0x54'),_0x119b5e[_0x3804('0xe')]['replace'](_0x3804('0x56'),''),_0xc055dc['id'])});break;default:logger[_0x3804('0x59')](_0x3804('0x5f'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x5f4e50){logger[_0x3804('0x59')](_0x3804('0x65'),util['inspect'](_0x5f4e50,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x66')]=function(_0x16c580,_0x476a4e,_0x4a026e,_0x512287,_0x44b18d,_0x524678){var _0x2ad8c1,_0x5af728;_0x524678[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0xe')]);_0x524678[_0x3804('0x43')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0x43')]);if(_0x44b18d&&_0x44b18d[_0x3804('0x44')]){logger['info']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']','Recording\x20is\x20enabled!');_0x476a4e['recordingURL']=util['format'](_0x3804('0x47'),_0x524678['serverUrl'],_0x476a4e['uniqueid'],md5(_0x476a4e['uniqueid']));}else{_0x476a4e[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x524678);return getUser(_0x524678)[_0x3804('0x14')](function(_0x501d63){_0x2ad8c1=_0x501d63;logger['info']('The\x20User\x20ID\x20is:',_0x2ad8c1['id']);return getEndUser(_0x524678,_0x476a4e[_0x3804('0x4b')],_0x476a4e[_0x3804('0x4c')]);})['then'](function(_0xd83339){_0x5af728=_0xd83339;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x5af728['id']);return getTicket(_0x524678,_0x2ad8c1,_0x5af728,_0x4a026e,_0x476a4e);})[_0x3804('0x14')](function(_0x3073d6){if(_0x3073d6){logger[_0x3804('0xa')](_0x3804('0x63'),_0x3073d6['id']);}})[_0x3804('0x58')](function(_0x5da3b8){logger['error']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']'+_0x3804('0x68'),util['inspect'](_0x5da3b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff