// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x93fc=['serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','[OUTBOUND]','Authorization','email','destcalleridname','user:%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','forEach','includes','string','type','customField','nameField','toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash'];(function(_0x4f2d59,_0xf50d07){var _0x14eadc=function(_0x3f0742){while(--_0x3f0742){_0x4f2d59['push'](_0x4f2d59['shift']());}};_0x14eadc(++_0xf50d07);}(_0x93fc,0xf4));var _0xc93f=function(_0x14edc6,_0x221e84){_0x14edc6=_0x14edc6-0x0;var _0x5edfa3=_0x93fc[_0x14edc6];return _0x5edfa3;};'use strict';var _=require(_0xc93f('0x0'));var rp=require(_0xc93f('0x1'));var md5=require(_0xc93f('0x2'));var util=require(_0xc93f('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xc93f('0x4'));var logger=require(_0xc93f('0x5'))('zendesk');config['redis']=_[_0xc93f('0x6')](config[_0xc93f('0x7')],{'host':_0xc93f('0x8'),'port':0x18eb});var io=require(_0xc93f('0x9'))(new Redis(config[_0xc93f('0x7')]));function emit(_0x127af2,_0x4c8dc4,_0x33bf1b){io['to'](_0x127af2)['emit'](_0x4c8dc4,_0x33bf1b);}var headers={'Content-Type':'application/json','Accept':_0xc93f('0xa')};function getTicket(_0x164197,_0x42c319,_0x11c87c,_0x3ded03,_0xb337f0){logger[_0xc93f('0xb')](_0xc93f('0xc'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0xe'),_0x164197[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'ticket':_[_0xc93f('0x11')]({'requester_id':_0x11c87c['id'],'submitter_id':_0x42c319?_0x42c319['id']:undefined,'assignee_id':_0x42c319?_0x42c319['id']:undefined,'tags':getTags(_0x3ded03[_0xc93f('0x12')],'name'),'subject':intUtil[_0xc93f('0x13')](_0x3ded03[_0xc93f('0x14')],_0xb337f0,'\x20'),'description':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a')}},getCustomFields(_0x3ded03[_0xc93f('0x16')],_0xb337f0))}})[_0xc93f('0x17')](function(_0x49cb61){logger[_0xc93f('0xb')](_0xc93f('0x18'));return _0x49cb61[_0xc93f('0x19')];});}function getUser(_0x556b1b,_0x1878e0){if(intUtil['validateEmail'](_0x1878e0)){logger['info'](_0xc93f('0x1a'),_0x1878e0);return request({'uri':util['format'](_0xc93f('0x1b'),_0x556b1b[_0xc93f('0xf')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x1878e0)}})[_0xc93f('0x17')](function(_0x14d210){if(_0x14d210['count']){logger[_0xc93f('0xb')](_0xc93f('0x1c'));return _[_0xc93f('0x1d')](_0x14d210['results'],{'email':_0x1878e0,'role':'agent'});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b[_0xc93f('0xf')])})[_0xc93f('0x17')](function(_0x2749f2){logger['info'](_0xc93f('0x20'));return _0x2749f2[_0xc93f('0x21')];});}});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b['remoteUri'])})['then'](function(_0x38c9de){logger[_0xc93f('0xb')](_0xc93f('0x20'));return _0x38c9de[_0xc93f('0x21')];});}}function getEndUser(_0x2c3409,_0x48dbc2,_0x50e56a){logger[_0xc93f('0xb')](_0xc93f('0x22'),_0x50e56a);return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1b'),_0x2c3409['remoteUri']),'qs':{'query':util['format'](_0xc93f('0x23'),_0x50e56a)}})[_0xc93f('0x17')](function(_0x3c08c8){var _0x53ea9b;if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x3c08c8[_0xc93f('0x24')]=_['filter'](_0x3c08c8[_0xc93f('0x24')],{'suspended':![],'role':'end-user'});if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x53ea9b=_[_0xc93f('0x26')](_0x3c08c8['results']);}}if(_0x53ea9b){logger[_0xc93f('0xb')](_0xc93f('0x27'));return _0x53ea9b;}else{logger['info'](_0xc93f('0x28'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x29'),_0x2c3409[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'user':{'role':'end-user','name':util[_0xc93f('0xd')](_0xc93f('0x2a'),_0x48dbc2||_0x50e56a),'phone':_0x50e56a}}})[_0xc93f('0x17')](function(_0x347682){logger[_0xc93f('0xb')]('Enduser\x20created.');return _0x347682[_0xc93f('0x21')];});}});}function getAuth(_0x43f7ba){var _0x1f57b4;if(_0x43f7ba[_0xc93f('0x2b')]==='password'){_0x1f57b4=util['format']('%s:%s',_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2d')]);}else if(_0x43f7ba['authType']==='token'){_0x1f57b4=util['format'](_0xc93f('0x2e'),_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2f')]);}return util['format'](_0xc93f('0x30'),new Buffer(_0x1f57b4)[_0xc93f('0x31')](_0xc93f('0x32')));}function request(_0x2efe77){logger['debug'](_0xc93f('0x33'),JSON[_0xc93f('0x34')](_0x2efe77));return rp(_[_0xc93f('0x6')](_0x2efe77,{'method':_0xc93f('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x367a96,_0x5a0f70){var _0x53034b=[];if(_0x367a96&&_0x367a96['length']>0x0){_0x53034b=_['map'](_0x367a96,_0x5a0f70);}return _0x53034b;}function getCustomFields(_0x178c05,_0x3ce26e){var _0x3516f7=[];var _0x57fca1={'custom_fields':[]};if(_0x178c05['length']>0x0){_[_0xc93f('0x36')](_0x178c05,function(_0x54bc62){if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62['nameField']&&!_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0x54bc62[_0xc93f('0x3b')][_0xc93f('0x3c')]()]=_0x54bc62['content'][_0xc93f('0x31')]();}else if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62[_0xc93f('0x3d')]&&_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x54bc62[_0xc93f('0x40')][_0xc93f('0x31')]()});}else if(_0x54bc62['type']===_0xc93f('0x41')&&_0x54bc62[_0xc93f('0x42')]&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x42')]]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x42')]][_0xc93f('0x31')]()});}else if(_0x54bc62[_0xc93f('0x39')]==='customVariable'&&_0x54bc62[_0xc93f('0x43')]&&_0x54bc62[_0xc93f('0x43')]['name']&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()][_0xc93f('0x31')]()});}});}return _0x57fca1;}exports[_0xc93f('0x45')]=function(_0x4ef7e9,_0x1e15b6,_0x14b10c,_0x411c6d,_0x47aeeb,_0x45b382){var _0x2c67f7,_0x353661;_0x45b382[_0xc93f('0xf')]=intUtil[_0xc93f('0x46')](_0x45b382['remoteUri']);_0x45b382[_0xc93f('0x47')]=intUtil['stripTrailingSlash'](_0x45b382[_0xc93f('0x47')]);if(_0x47aeeb&&_0x47aeeb[_0xc93f('0x48')]){logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x4a'));_0x1e15b6[_0xc93f('0x4b')]=util['format'](_0xc93f('0x4c'),_0x45b382['serverUrl'],_0x1e15b6[_0xc93f('0x4d')],md5(_0x1e15b6[_0xc93f('0x4d')]));}else{_0x1e15b6['recordingURL']='';}headers['Authorization']=getAuth(_0x45b382);return getUser(_0x45b382,_0x411c6d['email'])['then'](function(_0x231cdc){_0x2c67f7=_0x231cdc;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x2c67f7['id']);return getEndUser(_0x45b382,_0x1e15b6[_0xc93f('0x4f')],_0x1e15b6['calleridnum']);})[_0xc93f('0x17')](function(_0x1434f3){_0x353661=_0x1434f3;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x353661['id']);return getTicket(_0x45b382,_0x2c67f7,_0x353661,_0x14b10c,_0x1e15b6);})['then'](function(_0x50d6b9){if(_0x50d6b9){logger[_0xc93f('0xb')](_0xc93f('0x51'),_0x50d6b9['id']);switch(_0x45b382[_0xc93f('0x39')]){case _0xc93f('0x52'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x53'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x54'),_0x45b382['remoteUri'],_0x2c67f7['id'],_0x50d6b9['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x56'));emit(util['format']('user:%s',_0x411c6d[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')](_0xc93f('0x58'),_0x45b382[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x50d6b9['id'])});break;default:logger[_0xc93f('0x5b')](_0xc93f('0x49'),_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x6a6672){logger[_0xc93f('0x5b')](_0xc93f('0x5e'),util[_0xc93f('0x5f')](_0x6a6672,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5bad2d,_0x57e5d8,_0x5712a2,_0x11d046,_0x4b3562,_0x4500ba,_0x2ee394){var _0xd5245e,_0x102083;_0x4500ba['remoteUri']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0xf')]);_0x4500ba['serverUrl']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0x47')]);if(_0x2ee394&&_0x2ee394['recordingFormat']&&_0x2ee394['recordingFormat']!=='none'){logger[_0xc93f('0xb')](_0xc93f('0x60'),'Recording\x20is\x20enabled!');_0x57e5d8[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x4500ba['serverUrl'],_0x57e5d8[_0xc93f('0x4d')],md5(_0x57e5d8[_0xc93f('0x4d')]));}headers[_0xc93f('0x61')]=getAuth(_0x4500ba);return getUser(_0x4500ba,_0x11d046[_0xc93f('0x62')])['then'](function(_0x1882fb){_0xd5245e=_0x1882fb;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0xd5245e['id']);return getEndUser(_0x4500ba,_0x57e5d8[_0xc93f('0x63')],_0x57e5d8['destcalleridnum']);})[_0xc93f('0x17')](function(_0xb3f806){_0x102083=_0xb3f806;logger[_0xc93f('0xb')]('The\x20Enduser\x20ID\x20is:',_0x102083['id']);return getTicket(_0x4500ba,_0xd5245e,_0x102083,_0x5712a2,_0x57e5d8);})['then'](function(_0x38d4dd){if(_0x38d4dd){logger['info'](_0xc93f('0x51'),_0x38d4dd['id']);switch(_0x4500ba[_0xc93f('0x39')]){case'integrationTab':logger[_0xc93f('0xb')]('[OUTBOUND]',_0xc93f('0x53'));return request({'uri':util['format'](_0xc93f('0x54'),_0x4500ba['remoteUri'],_0xd5245e['id'],_0x38d4dd['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc93f('0xd')](_0xc93f('0x64'),_0x11d046[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')]('%s/agent/tickets/%s',_0x4500ba[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x38d4dd['id'])});break;default:logger['error']('[OUTBOUND]',_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x31ed2a){logger[_0xc93f('0x5b')](_0xc93f('0x65'),util[_0xc93f('0x5f')](_0x31ed2a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x49fd85,_0x5a3c56,_0x8e4bd,_0x549c37,_0x5c3b2c,_0x430a61){var _0x116946,_0x3af78a;_0x430a61['remoteUri']=intUtil[_0xc93f('0x46')](_0x430a61[_0xc93f('0xf')]);_0x430a61[_0xc93f('0x47')]=intUtil[_0xc93f('0x46')](_0x430a61['serverUrl']);if(_0x5c3b2c&&_0x5c3b2c[_0xc93f('0x48')]){logger[_0xc93f('0xb')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']',_0xc93f('0x4a'));_0x5a3c56[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x430a61[_0xc93f('0x47')],_0x5a3c56[_0xc93f('0x4d')],md5(_0x5a3c56[_0xc93f('0x4d')]));}else{_0x5a3c56[_0xc93f('0x4b')]='';}headers[_0xc93f('0x61')]=getAuth(_0x430a61);return getUser(_0x430a61)[_0xc93f('0x17')](function(_0xf0b016){_0x116946=_0xf0b016;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x116946['id']);return getEndUser(_0x430a61,_0x5a3c56[_0xc93f('0x4f')],_0x5a3c56[_0xc93f('0x67')]);})['then'](function(_0x4e9006){_0x3af78a=_0x4e9006;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x3af78a['id']);return getTicket(_0x430a61,_0x116946,_0x3af78a,_0x8e4bd,_0x5a3c56);})[_0xc93f('0x17')](function(_0x5e25c1){if(_0x5e25c1){logger[_0xc93f('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5e25c1['id']);}})[_0xc93f('0x5d')](function(_0x4603ee){logger[_0xc93f('0x5b')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']'+_0xc93f('0x68'),util[_0xc93f('0x5f')](_0x4603ee,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff