// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2c34=['localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','end-user','length','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','push','variable','variableName','custom_fields','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]','trigger:browser:url','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults'];(function(_0x4c2ca6,_0x58ea29){var _0x21cf83=function(_0x5d60b4){while(--_0x5d60b4){_0x4c2ca6['push'](_0x4c2ca6['shift']());}};_0x21cf83(++_0x58ea29);}(_0x2c34,0xd5));var _0x42c3=function(_0x57b54c,_0x54ce0d){_0x57b54c=_0x57b54c-0x0;var _0x59cc19=_0x2c34[_0x57b54c];return _0x59cc19;};'use strict';var _=require(_0x42c3('0x0'));var rp=require(_0x42c3('0x1'));var md5=require(_0x42c3('0x2'));var util=require(_0x42c3('0x3'));var Redis=require(_0x42c3('0x4'));var intUtil=require(_0x42c3('0x5'));var config=require(_0x42c3('0x6'));var logger=require(_0x42c3('0x7'))(_0x42c3('0x8'));config[_0x42c3('0x9')]=_[_0x42c3('0xa')](config[_0x42c3('0x9')],{'host':_0x42c3('0xb'),'port':0x18eb});var io=require(_0x42c3('0xc'))(new Redis(config['redis']));function emit(_0x124502,_0x55a499,_0x38b39){io['to'](_0x124502)[_0x42c3('0xd')](_0x55a499,_0x38b39);}var headers={'Content-Type':_0x42c3('0xe'),'Accept':_0x42c3('0xe')};function getTicket(_0x5c1c59,_0xc4249a,_0x2aa6d3,_0x58c0d2,_0x550b29){logger[_0x42c3('0xf')](_0x42c3('0x10'));return request({'uri':util['format'](_0x42c3('0x11'),_0x5c1c59[_0x42c3('0x12')]),'method':_0x42c3('0x13'),'body':{'ticket':_[_0x42c3('0x14')]({'requester_id':_0x2aa6d3['id'],'submitter_id':_0xc4249a?_0xc4249a['id']:undefined,'assignee_id':_0xc4249a?_0xc4249a['id']:undefined,'tags':getTags(_0x58c0d2['Tags'],_0x42c3('0x15')),'subject':intUtil[_0x42c3('0x16')](_0x58c0d2[_0x42c3('0x17')],_0x550b29,'\x20'),'description':intUtil[_0x42c3('0x16')](_0x58c0d2[_0x42c3('0x18')],_0x550b29,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x58c0d2[_0x42c3('0x18')],_0x550b29,'\x0a')}},getCustomFields(_0x58c0d2['Fields'],_0x550b29))}})[_0x42c3('0x19')](function(_0x22cda2){logger[_0x42c3('0xf')](_0x42c3('0x1a'));return _0x22cda2[_0x42c3('0x1b')];});}function getUser(_0x57d7ae,_0x2e79b0){if(intUtil[_0x42c3('0x1c')](_0x2e79b0)){logger['info']('Getting\x20agent\x20with\x20email',_0x2e79b0);return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x1e'),_0x57d7ae[_0x42c3('0x12')]),'qs':{'query':util['format'](_0x42c3('0x1f'),_0x2e79b0)}})['then'](function(_0x156d0){if(_0x156d0['count']){logger[_0x42c3('0xf')](_0x42c3('0x20'));return _['find'](_0x156d0[_0x42c3('0x21')],{'email':_0x2e79b0,'role':_0x42c3('0x22')});}else{logger[_0x42c3('0xf')](_0x42c3('0x23'));return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x24'),_0x57d7ae[_0x42c3('0x12')])})['then'](function(_0x4190e5){logger['info'](_0x42c3('0x25'));return _0x4190e5[_0x42c3('0x26')];});}});}else{logger['info'](_0x42c3('0x23'));return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x24'),_0x57d7ae[_0x42c3('0x12')])})[_0x42c3('0x19')](function(_0x896a96){logger[_0x42c3('0xf')]('Admin\x20account\x20selected.');return _0x896a96['user'];});}}function getEndUser(_0x43d82a,_0x3e101f,_0x3ef085){logger[_0x42c3('0xf')]('Searching\x20enduser\x20with\x20phone',_0x3ef085);return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x1e'),_0x43d82a['remoteUri']),'qs':{'query':util['format'](_0x42c3('0x27'),_0x3ef085)}})[_0x42c3('0x19')](function(_0x5795d3){var _0x3fcfd7;if(_0x5795d3[_0x42c3('0x21')]['length']){_0x5795d3[_0x42c3('0x21')]=_['filter'](_0x5795d3[_0x42c3('0x21')],{'suspended':![],'role':_0x42c3('0x28')});if(_0x5795d3[_0x42c3('0x21')][_0x42c3('0x29')]){_0x3fcfd7=_[_0x42c3('0x2a')](_0x5795d3[_0x42c3('0x21')]);}}if(_0x3fcfd7){logger[_0x42c3('0xf')](_0x42c3('0x2b'));return _0x3fcfd7;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x2c'),_0x43d82a[_0x42c3('0x12')]),'method':'POST','body':{'user':{'role':_0x42c3('0x28'),'name':util[_0x42c3('0x1d')](_0x42c3('0x2d'),_0x3e101f||_0x3ef085),'phone':_0x3ef085}}})[_0x42c3('0x19')](function(_0x4f4d5e){logger[_0x42c3('0xf')](_0x42c3('0x2e'));return _0x4f4d5e[_0x42c3('0x26')];});}});}function getAuth(_0x67443e){var _0x8dec44;if(_0x67443e[_0x42c3('0x2f')]===_0x42c3('0x30')){_0x8dec44=util['format'](_0x42c3('0x31'),_0x67443e[_0x42c3('0x32')],_0x67443e[_0x42c3('0x30')]);}else if(_0x67443e[_0x42c3('0x2f')]==='token'){_0x8dec44=util[_0x42c3('0x1d')](_0x42c3('0x33'),_0x67443e[_0x42c3('0x32')],_0x67443e['token']);}return util[_0x42c3('0x1d')](_0x42c3('0x34'),new Buffer(_0x8dec44)[_0x42c3('0x35')](_0x42c3('0x36')));}function request(_0x22d55f){logger[_0x42c3('0x37')](_0x42c3('0x38'),JSON[_0x42c3('0x39')](_0x22d55f));return rp(_[_0x42c3('0xa')](_0x22d55f,{'method':_0x42c3('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x59a146,_0x387ee7){var _0x401398=[];if(_0x59a146&&_0x59a146['length']>0x0){_0x401398=_['map'](_0x59a146,_0x387ee7);}return _0x401398;}function getCustomFields(_0x8fa1ff,_0x2e9acf){var _0x5016e8=[];var _0x2544c5={'custom_fields':[]};if(_0x8fa1ff[_0x42c3('0x29')]>0x0){_[_0x42c3('0x3b')](_0x8fa1ff,function(_0x569e07){if(_[_0x42c3('0x3c')]([_0x42c3('0x3d'),_0x42c3('0x3e')],_0x569e07[_0x42c3('0x3f')])&&_0x569e07[_0x42c3('0x40')]&&!_0x569e07[_0x42c3('0x41')]){_0x2544c5[_0x569e07['nameField'][_0x42c3('0x42')]()]=_0x569e07[_0x42c3('0x43')][_0x42c3('0x35')]();}else if(_[_0x42c3('0x3c')]([_0x42c3('0x3d'),_0x42c3('0x3e')],_0x569e07[_0x42c3('0x3f')])&&_0x569e07[_0x42c3('0x44')]&&_0x569e07[_0x42c3('0x41')]){_0x2544c5['custom_fields'][_0x42c3('0x45')]({'id':_0x569e07['idField'],'value':_0x569e07[_0x42c3('0x43')]['toString']()});}else if(_0x569e07[_0x42c3('0x3f')]===_0x42c3('0x46')&&_0x569e07[_0x42c3('0x47')]&&_0x569e07[_0x42c3('0x44')]&&_0x569e07[_0x42c3('0x41')]){_0x2e9acf[_0x569e07[_0x42c3('0x47')]]&&_0x2544c5[_0x42c3('0x48')][_0x42c3('0x45')]({'id':_0x569e07[_0x42c3('0x44')],'value':_0x2e9acf[_0x569e07['variableName']]['toString']()});}else if(_0x569e07[_0x42c3('0x3f')]===_0x42c3('0x49')&&_0x569e07[_0x42c3('0x4a')]&&_0x569e07['Variable'][_0x42c3('0x15')]&&_0x569e07['idField']&&_0x569e07[_0x42c3('0x41')]){_0x2e9acf[_0x569e07[_0x42c3('0x4a')][_0x42c3('0x15')][_0x42c3('0x42')]()]&&_0x2544c5[_0x42c3('0x48')][_0x42c3('0x45')]({'id':_0x569e07['idField'],'value':_0x2e9acf[_0x569e07[_0x42c3('0x4a')][_0x42c3('0x15')]['toLowerCase']()]['toString']()});}});}return _0x2544c5;}exports[_0x42c3('0x4b')]=function(_0x2f06ba,_0x46a541,_0x24df1c,_0x236f20,_0x5c6753,_0x375ede){var _0x36cb7c,_0x18b68c;_0x375ede[_0x42c3('0x12')]=intUtil[_0x42c3('0x4c')](_0x375ede[_0x42c3('0x12')]);_0x375ede['serverUrl']=intUtil[_0x42c3('0x4c')](_0x375ede[_0x42c3('0x4d')]);if(_0x5c6753&&_0x5c6753['monitor_format']){logger[_0x42c3('0xf')](_0x42c3('0x4e'),_0x42c3('0x4f'));_0x46a541[_0x42c3('0x50')]=util[_0x42c3('0x1d')](_0x42c3('0x51'),_0x375ede[_0x42c3('0x4d')],_0x46a541[_0x42c3('0x52')],md5(_0x46a541[_0x42c3('0x52')]));}else{_0x46a541[_0x42c3('0x50')]='';}headers[_0x42c3('0x53')]=getAuth(_0x375ede);return getUser(_0x375ede,_0x236f20[_0x42c3('0x54')])[_0x42c3('0x19')](function(_0x3e33c7){_0x36cb7c=_0x3e33c7;logger['info'](_0x42c3('0x55'),_0x36cb7c['id']);return getEndUser(_0x375ede,_0x46a541[_0x42c3('0x56')],_0x46a541[_0x42c3('0x57')]);})[_0x42c3('0x19')](function(_0x1406fe){_0x18b68c=_0x1406fe;logger[_0x42c3('0xf')](_0x42c3('0x58'),_0x18b68c['id']);return getTicket(_0x375ede,_0x36cb7c,_0x18b68c,_0x24df1c,_0x46a541);})[_0x42c3('0x19')](function(_0x1905d0){if(_0x1905d0){logger[_0x42c3('0xf')]('The\x20Ticket\x20ID\x20is:',_0x1905d0['id']);switch(_0x375ede[_0x42c3('0x3f')]){case'integrationTab':logger['info'](_0x42c3('0x4e'),_0x42c3('0x59'));return request({'uri':util['format'](_0x42c3('0x5a'),_0x375ede[_0x42c3('0x12')],_0x36cb7c['id'],_0x1905d0['id']),'method':_0x42c3('0x13')});case'newTab':logger[_0x42c3('0xf')](_0x42c3('0x4e'),_0x42c3('0x5b'));emit(util[_0x42c3('0x1d')](_0x42c3('0x5c'),_0x236f20[_0x42c3('0x15')]),'trigger:browser:url',{'uri':util[_0x42c3('0x1d')]('%s/agent/tickets/%s',_0x375ede[_0x42c3('0x12')][_0x42c3('0x5d')](_0x42c3('0x5e'),''),_0x1905d0['id'])});break;default:logger[_0x42c3('0x5f')](_0x42c3('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x42c3('0x60')](function(_0x569ecc){logger['error'](_0x42c3('0x61'),util[_0x42c3('0x62')](_0x569ecc,{'showHidden':!![],'depth':null}));});};exports[_0x42c3('0x63')]=function(_0x18754f,_0xc64f64,_0x4dd445,_0x571e78,_0x27d9a7,_0x1094e1,_0x1e6d26){var _0x446e2e,_0x23b6b4;_0x1094e1[_0x42c3('0x12')]=intUtil[_0x42c3('0x4c')](_0x1094e1['remoteUri']);_0x1094e1[_0x42c3('0x4d')]=intUtil[_0x42c3('0x4c')](_0x1094e1[_0x42c3('0x4d')]);if(_0x1e6d26&&_0x1e6d26[_0x42c3('0x64')]&&_0x1e6d26[_0x42c3('0x64')]!=='none'){logger[_0x42c3('0xf')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0xc64f64[_0x42c3('0x50')]=util['format'](_0x42c3('0x51'),_0x1094e1['serverUrl'],_0xc64f64['uniqueid'],md5(_0xc64f64[_0x42c3('0x52')]));}headers[_0x42c3('0x53')]=getAuth(_0x1094e1);return getUser(_0x1094e1,_0x571e78[_0x42c3('0x54')])['then'](function(_0x5aba54){_0x446e2e=_0x5aba54;logger[_0x42c3('0xf')]('The\x20User\x20ID\x20is:',_0x446e2e['id']);return getEndUser(_0x1094e1,_0xc64f64['destcalleridname'],_0xc64f64['destcalleridnum']);})['then'](function(_0x2d0ca7){_0x23b6b4=_0x2d0ca7;logger['info'](_0x42c3('0x58'),_0x23b6b4['id']);return getTicket(_0x1094e1,_0x446e2e,_0x23b6b4,_0x4dd445,_0xc64f64);})['then'](function(_0x49dba4){if(_0x49dba4){logger['info'](_0x42c3('0x65'),_0x49dba4['id']);switch(_0x1094e1['type']){case _0x42c3('0x66'):logger['info'](_0x42c3('0x67'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x42c3('0x1d')](_0x42c3('0x5a'),_0x1094e1[_0x42c3('0x12')],_0x446e2e['id'],_0x49dba4['id']),'method':'POST'});case'newTab':logger[_0x42c3('0xf')](_0x42c3('0x67'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x42c3('0x1d')](_0x42c3('0x5c'),_0x571e78[_0x42c3('0x15')]),_0x42c3('0x68'),{'uri':util['format'](_0x42c3('0x69'),_0x1094e1['remoteUri'][_0x42c3('0x5d')](_0x42c3('0x5e'),''),_0x49dba4['id'])});break;default:logger[_0x42c3('0x5f')](_0x42c3('0x67'),_0x42c3('0x6a'));}}})['catch'](function(_0x462701){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x42c3('0x62')](_0x462701,{'showHidden':!![],'depth':null}));});};exports[_0x42c3('0x6b')]=function(_0x4e9788,_0x56ddaf,_0x216c91,_0x4b504c,_0x4e222e,_0x15817e){var _0x4e5e41,_0xee4cce;_0x15817e[_0x42c3('0x12')]=intUtil[_0x42c3('0x4c')](_0x15817e[_0x42c3('0x12')]);_0x15817e['serverUrl']=intUtil[_0x42c3('0x4c')](_0x15817e[_0x42c3('0x4d')]);if(_0x4e222e&&_0x4e222e[_0x42c3('0x6c')]){logger['info']('['+_0x56ddaf[_0x42c3('0x6d')]['toUpperCase']()+']',_0x42c3('0x4f'));_0x56ddaf[_0x42c3('0x50')]=util['format'](_0x42c3('0x51'),_0x15817e[_0x42c3('0x4d')],_0x56ddaf[_0x42c3('0x52')],md5(_0x56ddaf[_0x42c3('0x52')]));}else{_0x56ddaf[_0x42c3('0x50')]='';}headers[_0x42c3('0x53')]=getAuth(_0x15817e);return getUser(_0x15817e)['then'](function(_0x53f6b6){_0x4e5e41=_0x53f6b6;logger[_0x42c3('0xf')](_0x42c3('0x55'),_0x4e5e41['id']);return getEndUser(_0x15817e,_0x56ddaf[_0x42c3('0x56')],_0x56ddaf[_0x42c3('0x57')]);})['then'](function(_0x5ea7f2){_0xee4cce=_0x5ea7f2;logger[_0x42c3('0xf')](_0x42c3('0x58'),_0xee4cce['id']);return getTicket(_0x15817e,_0x4e5e41,_0xee4cce,_0x216c91,_0x56ddaf);})[_0x42c3('0x19')](function(_0x16bf05){if(_0x16bf05){logger[_0x42c3('0xf')](_0x42c3('0x65'),_0x16bf05['id']);}})[_0x42c3('0x60')](function(_0x2a019c){logger[_0x42c3('0x5f')]('['+_0x56ddaf['lastevent'][_0x42c3('0x6e')]()+']'+_0x42c3('0x6f'),util[_0x42c3('0x62')](_0x2a019c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff