// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5b63=['variable','variableName','custom_fields','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','integrationTab','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','type','customField','nameField','toLowerCase','content','string','idField','push'];(function(_0x3c63b3,_0x5668c2){var _0x27236d=function(_0x3c2cec){while(--_0x3c2cec){_0x3c63b3['push'](_0x3c63b3['shift']());}};_0x27236d(++_0x5668c2);}(_0x5b63,0x188));var _0x35b6=function(_0x996ebf,_0x3c7dd8){_0x996ebf=_0x996ebf-0x0;var _0x4cc487=_0x5b63[_0x996ebf];return _0x4cc487;};'use strict';var _=require(_0x35b6('0x0'));var rp=require(_0x35b6('0x1'));var md5=require(_0x35b6('0x2'));var util=require(_0x35b6('0x3'));var Redis=require(_0x35b6('0x4'));var intUtil=require(_0x35b6('0x5'));var config=require(_0x35b6('0x6'));var logger=require(_0x35b6('0x7'))(_0x35b6('0x8'));config[_0x35b6('0x9')]=_[_0x35b6('0xa')](config[_0x35b6('0x9')],{'host':_0x35b6('0xb'),'port':0x18eb});var io=require(_0x35b6('0xc'))(new Redis(config[_0x35b6('0x9')]));function emit(_0x37c315,_0x488ac7,_0x41446d){io['to'](_0x37c315)[_0x35b6('0xd')](_0x488ac7,_0x41446d);}var headers={'Content-Type':_0x35b6('0xe'),'Accept':_0x35b6('0xe')};function getTicket(_0x273162,_0x301f33,_0x3bfaf9,_0x4ad18b,_0x1bef22){logger[_0x35b6('0xf')](_0x35b6('0x10'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x12'),_0x273162[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'ticket':_[_0x35b6('0x15')]({'requester_id':_0x3bfaf9['id'],'submitter_id':_0x301f33?_0x301f33['id']:undefined,'assignee_id':_0x301f33?_0x301f33['id']:undefined,'tags':getTags(_0x4ad18b[_0x35b6('0x16')],_0x35b6('0x17')),'subject':intUtil[_0x35b6('0x18')](_0x4ad18b['Subjects'],_0x1bef22,'\x20'),'description':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a')}},getCustomFields(_0x4ad18b[_0x35b6('0x1a')],_0x1bef22))}})[_0x35b6('0x1b')](function(_0x4036d4){logger[_0x35b6('0xf')](_0x35b6('0x1c'));return _0x4036d4['ticket'];});}function getUser(_0x253aab,_0x5390ed){if(intUtil['validateEmail'](_0x5390ed)){logger[_0x35b6('0xf')](_0x35b6('0x1d'),_0x5390ed);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x253aab['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x5390ed)}})[_0x35b6('0x1b')](function(_0x27f2c0){if(_0x27f2c0[_0x35b6('0x1f')]){logger[_0x35b6('0xf')]('Agent\x20found!');return _[_0x35b6('0x20')](_0x27f2c0['results'],{'email':_0x5390ed,'role':_0x35b6('0x21')});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x207452){logger['info'](_0x35b6('0x24'));return _0x207452[_0x35b6('0x25')];});}});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x21077b){logger['info'](_0x35b6('0x24'));return _0x21077b[_0x35b6('0x25')];});}}function getEndUser(_0x4edaff,_0x52b760,_0x6a8206){logger[_0x35b6('0xf')](_0x35b6('0x26'),_0x6a8206);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x4edaff[_0x35b6('0x13')]),'qs':{'query':util[_0x35b6('0x11')](_0x35b6('0x27'),_0x6a8206)}})[_0x35b6('0x1b')](function(_0x512ef4){var _0x3e7199;if(_0x512ef4['results'][_0x35b6('0x28')]){_0x512ef4['results']=_[_0x35b6('0x29')](_0x512ef4[_0x35b6('0x2a')],{'suspended':![],'role':_0x35b6('0x2b')});if(_0x512ef4[_0x35b6('0x2a')][_0x35b6('0x28')]){_0x3e7199=_['first'](_0x512ef4[_0x35b6('0x2a')]);}}if(_0x3e7199){logger[_0x35b6('0xf')](_0x35b6('0x2c'));return _0x3e7199;}else{logger[_0x35b6('0xf')](_0x35b6('0x2d'));return request({'uri':util['format'](_0x35b6('0x2e'),_0x4edaff[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'user':{'role':_0x35b6('0x2b'),'name':util[_0x35b6('0x11')](_0x35b6('0x2f'),_0x52b760||_0x6a8206),'phone':_0x6a8206}}})['then'](function(_0x4b09c7){logger[_0x35b6('0xf')](_0x35b6('0x30'));return _0x4b09c7[_0x35b6('0x25')];});}});}function getAuth(_0x2fdc18){var _0x2333f6;if(_0x2fdc18[_0x35b6('0x31')]===_0x35b6('0x32')){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x33'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x32')]);}else if(_0x2fdc18[_0x35b6('0x31')]==='token'){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x35'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x36')]);}return util[_0x35b6('0x11')](_0x35b6('0x37'),new Buffer(_0x2333f6)[_0x35b6('0x38')](_0x35b6('0x39')));}function request(_0xc4e199){logger[_0x35b6('0x3a')]('[HTTP]',JSON[_0x35b6('0x3b')](_0xc4e199));return rp(_['defaults'](_0xc4e199,{'method':_0x35b6('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0x3f0c9,_0x4341bd){var _0x194cbc=[];if(_0x3f0c9&&_0x3f0c9[_0x35b6('0x28')]>0x0){_0x194cbc=_[_0x35b6('0x3d')](_0x3f0c9,_0x4341bd);}return _0x194cbc;}function getCustomFields(_0x1d76bd,_0x3f51ac){var _0x281fab=[];var _0x5e145f={'custom_fields':[]};if(_0x1d76bd['length']>0x0){_[_0x35b6('0x3e')](_0x1d76bd,function(_0x3a8c89){if(_[_0x35b6('0x3f')](['string','picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89['nameField']&&!_0x3a8c89[_0x35b6('0x41')]){_0x5e145f[_0x3a8c89[_0x35b6('0x42')][_0x35b6('0x43')]()]=_0x3a8c89[_0x35b6('0x44')]['toString']();}else if(_[_0x35b6('0x3f')]([_0x35b6('0x45'),'picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x5e145f['custom_fields'][_0x35b6('0x47')]({'id':_0x3a8c89[_0x35b6('0x46')],'value':_0x3a8c89['content'][_0x35b6('0x38')]()});}else if(_0x3a8c89[_0x35b6('0x40')]===_0x35b6('0x48')&&_0x3a8c89['variableName']&&_0x3a8c89['idField']&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]&&_0x5e145f[_0x35b6('0x4a')]['push']({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]['toString']()});}else if(_0x3a8c89[_0x35b6('0x40')]==='customVariable'&&_0x3a8c89[_0x35b6('0x4b')]&&_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')]&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]&&_0x5e145f[_0x35b6('0x4a')][_0x35b6('0x47')]({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]['toString']()});}});}return _0x5e145f;}exports['queue']=function(_0x527e0d,_0x20a1d1,_0xd19ff7,_0x81958a,_0x46ab61,_0x586e00){var _0x18992a,_0x41ac63;_0x586e00['remoteUri']=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x13')]);_0x586e00[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x4d')]);if(_0x46ab61&&_0x46ab61[_0x35b6('0x4e')]){logger['info'](_0x35b6('0x4f'),_0x35b6('0x50'));_0x20a1d1['recordingURL']=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x586e00[_0x35b6('0x4d')],_0x20a1d1[_0x35b6('0x52')],md5(_0x20a1d1[_0x35b6('0x52')]));}else{_0x20a1d1['recordingURL']='';}headers[_0x35b6('0x53')]=getAuth(_0x586e00);return getUser(_0x586e00,_0x81958a[_0x35b6('0x54')])['then'](function(_0x40ab8d){_0x18992a=_0x40ab8d;logger[_0x35b6('0xf')](_0x35b6('0x55'),_0x18992a['id']);return getEndUser(_0x586e00,_0x20a1d1[_0x35b6('0x56')],_0x20a1d1[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x3be2c2){_0x41ac63=_0x3be2c2;logger[_0x35b6('0xf')](_0x35b6('0x58'),_0x41ac63['id']);return getTicket(_0x586e00,_0x18992a,_0x41ac63,_0xd19ff7,_0x20a1d1);})[_0x35b6('0x1b')](function(_0x2cb4b5){if(_0x2cb4b5){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x2cb4b5['id']);switch(_0x586e00[_0x35b6('0x40')]){case'integrationTab':logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5a'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x5b'),_0x586e00['remoteUri'],_0x18992a['id'],_0x2cb4b5['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5d'));emit(util['format'](_0x35b6('0x5e'),_0x81958a['name']),_0x35b6('0x5f'),{'uri':util[_0x35b6('0x11')](_0x35b6('0x60'),_0x586e00['remoteUri']['replace'](_0x35b6('0x61'),''),_0x2cb4b5['id'])});break;default:logger[_0x35b6('0x62')]('[QUEUE]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x1b64e9){logger[_0x35b6('0x62')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b64e9,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x65')]=function(_0xd20cfd,_0x9e3304,_0xcc6fd5,_0x1d0f5d,_0x10865d,_0x321f35,_0x2cd44d){var _0x56ae65,_0x2788a9;_0x321f35['remoteUri']=intUtil['stripTrailingSlash'](_0x321f35['remoteUri']);_0x321f35[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x321f35['serverUrl']);if(_0x2cd44d&&_0x2cd44d[_0x35b6('0x66')]&&_0x2cd44d['recordingFormat']!==_0x35b6('0x67')){logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x50'));_0x9e3304[_0x35b6('0x69')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x321f35[_0x35b6('0x4d')],_0x9e3304[_0x35b6('0x52')],md5(_0x9e3304['uniqueid']));}headers['Authorization']=getAuth(_0x321f35);return getUser(_0x321f35,_0x1d0f5d[_0x35b6('0x54')])[_0x35b6('0x1b')](function(_0x26d3ba){_0x56ae65=_0x26d3ba;logger['info'](_0x35b6('0x55'),_0x56ae65['id']);return getEndUser(_0x321f35,_0x9e3304[_0x35b6('0x6a')],_0x9e3304[_0x35b6('0x6b')]);})[_0x35b6('0x1b')](function(_0x42fb49){_0x2788a9=_0x42fb49;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2788a9['id']);return getTicket(_0x321f35,_0x56ae65,_0x2788a9,_0xcc6fd5,_0x9e3304);})['then'](function(_0x4f6d01){if(_0x4f6d01){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x4f6d01['id']);switch(_0x321f35[_0x35b6('0x40')]){case _0x35b6('0x6c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x321f35['remoteUri'],_0x56ae65['id'],_0x4f6d01['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x5d'));emit(util[_0x35b6('0x11')](_0x35b6('0x5e'),_0x1d0f5d[_0x35b6('0x17')]),_0x35b6('0x5f'),{'uri':util['format'](_0x35b6('0x60'),_0x321f35[_0x35b6('0x13')][_0x35b6('0x6d')](_0x35b6('0x61'),''),_0x4f6d01['id'])});break;default:logger[_0x35b6('0x62')]('[OUTBOUND]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x17685c){logger[_0x35b6('0x62')](_0x35b6('0x6e'),util[_0x35b6('0x6f')](_0x17685c,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x70')]=function(_0x5b46ad,_0x1bf059,_0x4a817e,_0x5b1957,_0x1d08f0,_0x51ef8a){var _0x5bc06f,_0xff5637;_0x51ef8a['remoteUri']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x13')]);_0x51ef8a['serverUrl']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x4d')]);if(_0x1d08f0&&_0x1d08f0[_0x35b6('0x4e')]){logger['info']('['+_0x1bf059['lastevent'][_0x35b6('0x71')]()+']',_0x35b6('0x50'));_0x1bf059[_0x35b6('0x69')]=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x51ef8a[_0x35b6('0x4d')],_0x1bf059['uniqueid'],md5(_0x1bf059[_0x35b6('0x52')]));}else{_0x1bf059[_0x35b6('0x69')]='';}headers[_0x35b6('0x53')]=getAuth(_0x51ef8a);return getUser(_0x51ef8a)['then'](function(_0x504874){_0x5bc06f=_0x504874;logger[_0x35b6('0xf')]('The\x20User\x20ID\x20is:',_0x5bc06f['id']);return getEndUser(_0x51ef8a,_0x1bf059['calleridname'],_0x1bf059[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x17872c){_0xff5637=_0x17872c;logger['info'](_0x35b6('0x58'),_0xff5637['id']);return getTicket(_0x51ef8a,_0x5bc06f,_0xff5637,_0x4a817e,_0x1bf059);})[_0x35b6('0x1b')](function(_0x484fe9){if(_0x484fe9){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x484fe9['id']);}})[_0x35b6('0x64')](function(_0x7b73fb){logger[_0x35b6('0x62')]('['+_0x1bf059[_0x35b6('0x72')]['toUpperCase']()+']'+_0x35b6('0x73'),util[_0x35b6('0x6f')](_0x7b73fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff