// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78d5=['The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','Recording\x20is\x20enabled!','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','validateEmail','type:user\x20role:agent\x20email:%s','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','authType','%s:%s','username','password','token','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','custom_fields','idField','variable','variableName','push','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0x78d5,0x8b));var _0x578d=function(_0x3b283f,_0x42f000){_0x3b283f=_0x3b283f-0x0;var _0x3cb345=_0x78d5[_0x3b283f];return _0x3cb345;};'use strict';var _=require(_0x578d('0x0'));var rp=require(_0x578d('0x1'));var md5=require(_0x578d('0x2'));var util=require(_0x578d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x578d('0x4'));var config=require(_0x578d('0x5'));var logger=require(_0x578d('0x6'))('zendesk');config[_0x578d('0x7')]=_[_0x578d('0x8')](config[_0x578d('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x578d('0x7')]));function emit(_0x3b5a65,_0x47799e,_0x3762c8){io['to'](_0x3b5a65)[_0x578d('0x9')](_0x47799e,_0x3762c8);}var headers={'Content-Type':_0x578d('0xa'),'Accept':_0x578d('0xa')};function getTicket(_0x287576,_0x350ae3,_0x11d7b8,_0x74e160,_0x591cf0){logger[_0x578d('0xb')](_0x578d('0xc'));return request({'uri':util[_0x578d('0xd')](_0x578d('0xe'),_0x287576[_0x578d('0xf')]),'method':_0x578d('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x11d7b8['id'],'submitter_id':_0x350ae3?_0x350ae3['id']:undefined,'assignee_id':_0x350ae3?_0x350ae3['id']:undefined,'tags':getTags(_0x74e160[_0x578d('0x11')],_0x578d('0x12')),'subject':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x14')],_0x591cf0,'\x20'),'description':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a')}},getCustomFields(_0x74e160[_0x578d('0x16')],_0x591cf0))}})[_0x578d('0x17')](function(_0xb34f17){logger['info']('Ticket\x20created!');return _0xb34f17[_0x578d('0x18')];});}function getUser(_0x513351,_0x31cbfc){if(intUtil[_0x578d('0x19')](_0x31cbfc)){logger['info']('Getting\x20agent\x20with\x20email',_0x31cbfc);return request({'uri':util['format']('%s/search.json',_0x513351[_0x578d('0xf')]),'qs':{'query':util['format'](_0x578d('0x1a'),_0x31cbfc)}})['then'](function(_0x51f3dc){if(_0x51f3dc['count']){logger['info']('Agent\x20found!');return _[_0x578d('0x1b')](_0x51f3dc[_0x578d('0x1c')],{'email':_0x31cbfc,'role':_0x578d('0x1d')});}else{logger[_0x578d('0xb')](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')](_0x578d('0x1f'),_0x513351['remoteUri'])})[_0x578d('0x17')](function(_0x7eaf6){logger[_0x578d('0xb')](_0x578d('0x20'));return _0x7eaf6['user'];});}});}else{logger['info'](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')]('%s/users/me.json',_0x513351[_0x578d('0xf')])})[_0x578d('0x17')](function(_0x506cb4){logger['info'](_0x578d('0x20'));return _0x506cb4['user'];});}}function getEndUser(_0x4fbbdf,_0x100577,_0x4455bb){logger[_0x578d('0xb')](_0x578d('0x21'),_0x4455bb);return request({'uri':util['format'](_0x578d('0x22'),_0x4fbbdf[_0x578d('0xf')]),'qs':{'query':util[_0x578d('0xd')](_0x578d('0x23'),_0x4455bb)}})[_0x578d('0x17')](function(_0x19e4de){var _0x23de8f;if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x19e4de['results']=_[_0x578d('0x25')](_0x19e4de[_0x578d('0x1c')],{'suspended':![],'role':_0x578d('0x26')});if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x23de8f=_[_0x578d('0x27')](_0x19e4de[_0x578d('0x1c')]);}}if(_0x23de8f){logger['info'](_0x578d('0x28'));return _0x23de8f;}else{logger[_0x578d('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x578d('0x29'),_0x4fbbdf['remoteUri']),'method':_0x578d('0x10'),'body':{'user':{'role':_0x578d('0x26'),'name':util[_0x578d('0xd')](_0x578d('0x2a'),_0x100577||_0x4455bb),'phone':_0x4455bb}}})[_0x578d('0x17')](function(_0x3e8435){logger[_0x578d('0xb')](_0x578d('0x2b'));return _0x3e8435[_0x578d('0x2c')];});}});}function getAuth(_0xef9dd2){var _0x4e8133;if(_0xef9dd2[_0x578d('0x2d')]==='password'){_0x4e8133=util[_0x578d('0xd')](_0x578d('0x2e'),_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x30')]);}else if(_0xef9dd2[_0x578d('0x2d')]===_0x578d('0x31')){_0x4e8133=util[_0x578d('0xd')]('%s/token:%s',_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x31')]);}return util[_0x578d('0xd')](_0x578d('0x32'),new Buffer(_0x4e8133)[_0x578d('0x33')](_0x578d('0x34')));}function request(_0x110295){logger[_0x578d('0x35')](_0x578d('0x36'),JSON['stringify'](_0x110295));return rp(_[_0x578d('0x8')](_0x110295,{'method':_0x578d('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2f1fc0,_0x4c3839){var _0x4f89ca=[];if(_0x2f1fc0&&_0x2f1fc0['length']>0x0){_0x4f89ca=_[_0x578d('0x38')](_0x2f1fc0,_0x4c3839);}return _0x4f89ca;}function getCustomFields(_0x2b06ea,_0x70787a){var _0x5e9720=[];var _0x19d4f5={'custom_fields':[]};if(_0x2b06ea[_0x578d('0x24')]>0x0){_['forEach'](_0x2b06ea,function(_0x317741){if(_[_0x578d('0x39')]([_0x578d('0x3a'),_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741[_0x578d('0x3d')]&&!_0x317741[_0x578d('0x3e')]){_0x19d4f5[_0x317741[_0x578d('0x3d')][_0x578d('0x3f')]()]=_0x317741[_0x578d('0x40')][_0x578d('0x33')]();}else if(_[_0x578d('0x39')](['string',_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741['idField']&&_0x317741['customField']){_0x19d4f5[_0x578d('0x41')]['push']({'id':_0x317741[_0x578d('0x42')],'value':_0x317741[_0x578d('0x40')]['toString']()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x43')&&_0x317741[_0x578d('0x44')]&&_0x317741['idField']&&_0x317741[_0x578d('0x3e')]){_0x70787a[_0x317741[_0x578d('0x44')]]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741['idField'],'value':_0x70787a[_0x317741[_0x578d('0x44')]][_0x578d('0x33')]()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x46')&&_0x317741['Variable']&&_0x317741[_0x578d('0x47')][_0x578d('0x12')]&&_0x317741[_0x578d('0x42')]&&_0x317741['customField']){_0x70787a[_0x317741['Variable'][_0x578d('0x12')][_0x578d('0x3f')]()]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741[_0x578d('0x42')],'value':_0x70787a[_0x317741['Variable']['name']['toLowerCase']()][_0x578d('0x33')]()});}});}return _0x19d4f5;}exports['queue']=function(_0x4b3bb5,_0x3f3248,_0x377f34,_0x57e6cf,_0x297b68,_0x4f2305){var _0x53762a,_0xdc9ab8;_0x4f2305['remoteUri']=intUtil[_0x578d('0x48')](_0x4f2305[_0x578d('0xf')]);_0x4f2305[_0x578d('0x49')]=intUtil['stripTrailingSlash'](_0x4f2305[_0x578d('0x49')]);if(_0x297b68&&_0x297b68[_0x578d('0x4a')]){logger[_0x578d('0xb')](_0x578d('0x4b'),'Recording\x20is\x20enabled!');_0x3f3248[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x4f2305['serverUrl'],_0x3f3248[_0x578d('0x4e')],md5(_0x3f3248['uniqueid']));}else{_0x3f3248[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x4f2305);return getUser(_0x4f2305,_0x57e6cf[_0x578d('0x50')])['then'](function(_0x46dab7){_0x53762a=_0x46dab7;logger['info'](_0x578d('0x51'),_0x53762a['id']);return getEndUser(_0x4f2305,_0x3f3248['calleridname'],_0x3f3248[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x249e2d){_0xdc9ab8=_0x249e2d;logger[_0x578d('0xb')](_0x578d('0x53'),_0xdc9ab8['id']);return getTicket(_0x4f2305,_0x53762a,_0xdc9ab8,_0x377f34,_0x3f3248);})['then'](function(_0x40e150){if(_0x40e150){logger['info'](_0x578d('0x54'),_0x40e150['id']);switch(_0x4f2305[_0x578d('0x3c')]){case _0x578d('0x55'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4f2305[_0x578d('0xf')],_0x53762a['id'],_0x40e150['id']),'method':_0x578d('0x10')});case _0x578d('0x56'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x578d('0xd')](_0x578d('0x57'),_0x57e6cf[_0x578d('0x12')]),_0x578d('0x58'),{'uri':util['format'](_0x578d('0x59'),_0x4f2305['remoteUri'][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x40e150['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x4b'),_0x578d('0x5d'));}}})[_0x578d('0x5e')](function(_0x452c0d){logger[_0x578d('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x578d('0x5f')](_0x452c0d,{'showHidden':!![],'depth':null}));});};exports[_0x578d('0x60')]=function(_0x124b92,_0x278a37,_0x6f394,_0x46cd4f,_0x2f86d4,_0x3ab88b,_0x3e976e){var _0x4fad99,_0x5c267c;_0x3ab88b['remoteUri']=intUtil[_0x578d('0x48')](_0x3ab88b['remoteUri']);_0x3ab88b[_0x578d('0x49')]=intUtil[_0x578d('0x48')](_0x3ab88b['serverUrl']);if(_0x3e976e&&_0x3e976e[_0x578d('0x61')]&&_0x3e976e[_0x578d('0x61')]!==_0x578d('0x62')){logger[_0x578d('0xb')](_0x578d('0x63'),'Recording\x20is\x20enabled!');_0x278a37['recordingURL']=util[_0x578d('0xd')](_0x578d('0x4d'),_0x3ab88b[_0x578d('0x49')],_0x278a37['uniqueid'],md5(_0x278a37['uniqueid']));}headers[_0x578d('0x4f')]=getAuth(_0x3ab88b);return getUser(_0x3ab88b,_0x46cd4f[_0x578d('0x50')])[_0x578d('0x17')](function(_0x2fd136){_0x4fad99=_0x2fd136;logger[_0x578d('0xb')](_0x578d('0x51'),_0x4fad99['id']);return getEndUser(_0x3ab88b,_0x278a37[_0x578d('0x64')],_0x278a37[_0x578d('0x65')]);})['then'](function(_0x3e71e3){_0x5c267c=_0x3e71e3;logger[_0x578d('0xb')](_0x578d('0x53'),_0x5c267c['id']);return getTicket(_0x3ab88b,_0x4fad99,_0x5c267c,_0x6f394,_0x278a37);})[_0x578d('0x17')](function(_0x337a37){if(_0x337a37){logger[_0x578d('0xb')]('The\x20Ticket\x20ID\x20is:',_0x337a37['id']);switch(_0x3ab88b[_0x578d('0x3c')]){case _0x578d('0x55'):logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x66'));return request({'uri':util[_0x578d('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3ab88b[_0x578d('0xf')],_0x4fad99['id'],_0x337a37['id']),'method':_0x578d('0x10')});case'newTab':logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x67'));emit(util[_0x578d('0xd')]('user:%s',_0x46cd4f[_0x578d('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x578d('0x59'),_0x3ab88b[_0x578d('0xf')][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x337a37['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x578d('0x5e')](function(_0x54fc88){logger[_0x578d('0x5c')](_0x578d('0x68'),util[_0x578d('0x5f')](_0x54fc88,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x567e57,_0x376c27,_0x68513a,_0x2c68b5,_0x419cb6,_0x2378df){var _0xcb7718,_0x41b6b1;_0x2378df[_0x578d('0xf')]=intUtil[_0x578d('0x48')](_0x2378df[_0x578d('0xf')]);_0x2378df['serverUrl']=intUtil[_0x578d('0x48')](_0x2378df['serverUrl']);if(_0x419cb6&&_0x419cb6[_0x578d('0x4a')]){logger[_0x578d('0xb')]('['+_0x376c27['lastevent'][_0x578d('0x69')]()+']',_0x578d('0x6a'));_0x376c27[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x2378df[_0x578d('0x49')],_0x376c27['uniqueid'],md5(_0x376c27[_0x578d('0x4e')]));}else{_0x376c27[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x2378df);return getUser(_0x2378df)[_0x578d('0x17')](function(_0x1f88e0){_0xcb7718=_0x1f88e0;logger[_0x578d('0xb')](_0x578d('0x51'),_0xcb7718['id']);return getEndUser(_0x2378df,_0x376c27[_0x578d('0x6b')],_0x376c27[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x3d443f){_0x41b6b1=_0x3d443f;logger['info'](_0x578d('0x53'),_0x41b6b1['id']);return getTicket(_0x2378df,_0xcb7718,_0x41b6b1,_0x68513a,_0x376c27);})[_0x578d('0x17')](function(_0x4ee8a5){if(_0x4ee8a5){logger[_0x578d('0xb')](_0x578d('0x54'),_0x4ee8a5['id']);}})[_0x578d('0x5e')](function(_0xad1821){logger['error']('['+_0x376c27[_0x578d('0x6c')][_0x578d('0x69')]()+']'+_0x578d('0x6d'),util[_0x578d('0x5f')](_0xad1821,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff