// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbab8=['localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','type','nameField','customField','toLowerCase','content','string','custom_fields','push','idField','variable','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','email','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xbab8,0xda));var _0x8bab=function(_0x422b48,_0xf131fb){_0x422b48=_0x422b48-0x0;var _0x4a6f67=_0xbab8[_0x422b48];return _0x4a6f67;};'use strict';var _=require(_0x8bab('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x8bab('0x1'));var Redis=require(_0x8bab('0x2'));var intUtil=require(_0x8bab('0x3'));var config=require(_0x8bab('0x4'));var logger=require(_0x8bab('0x5'))('zendesk');config[_0x8bab('0x6')]=_[_0x8bab('0x7')](config[_0x8bab('0x6')],{'host':_0x8bab('0x8'),'port':0x18eb});var io=require(_0x8bab('0x9'))(new Redis(config[_0x8bab('0x6')]));function emit(_0x48fb96,_0x3d1560,_0x114184){io['to'](_0x48fb96)[_0x8bab('0xa')](_0x3d1560,_0x114184);}var headers={'Content-Type':_0x8bab('0xb'),'Accept':_0x8bab('0xb')};function getTicket(_0x3f3fe6,_0x42f451,_0x17422e,_0x1f7cbe,_0x2bc24d){logger[_0x8bab('0xc')](_0x8bab('0xd'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0xf'),_0x3f3fe6[_0x8bab('0x10')]),'method':'POST','body':{'ticket':_[_0x8bab('0x11')]({'requester_id':_0x17422e['id'],'submitter_id':_0x42f451?_0x42f451['id']:undefined,'assignee_id':_0x42f451?_0x42f451['id']:undefined,'tags':getTags(_0x1f7cbe[_0x8bab('0x12')],'name'),'subject':intUtil[_0x8bab('0x13')](_0x1f7cbe['Subjects'],_0x2bc24d,'\x20'),'description':intUtil[_0x8bab('0x13')](_0x1f7cbe[_0x8bab('0x14')],_0x2bc24d,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8bab('0x13')](_0x1f7cbe[_0x8bab('0x14')],_0x2bc24d,'\x0a')}},getCustomFields(_0x1f7cbe['Fields'],_0x2bc24d))}})[_0x8bab('0x15')](function(_0x397a42){logger[_0x8bab('0xc')](_0x8bab('0x16'));return _0x397a42[_0x8bab('0x17')];});}function getUser(_0xdc58ca,_0x2d4783){if(intUtil[_0x8bab('0x18')](_0x2d4783)){logger['info'](_0x8bab('0x19'),_0x2d4783);return request({'uri':util['format'](_0x8bab('0x1a'),_0xdc58ca[_0x8bab('0x10')]),'qs':{'query':util[_0x8bab('0xe')](_0x8bab('0x1b'),_0x2d4783)}})[_0x8bab('0x15')](function(_0x5d88b2){if(_0x5d88b2['count']){logger[_0x8bab('0xc')](_0x8bab('0x1c'));return _[_0x8bab('0x1d')](_0x5d88b2[_0x8bab('0x1e')],{'email':_0x2d4783,'role':_0x8bab('0x1f')});}else{logger[_0x8bab('0xc')](_0x8bab('0x20'));return request({'uri':util[_0x8bab('0xe')]('%s/users/me.json',_0xdc58ca['remoteUri'])})[_0x8bab('0x15')](function(_0x33c9e7){logger[_0x8bab('0xc')]('Admin\x20account\x20selected.');return _0x33c9e7[_0x8bab('0x21')];});}});}else{logger[_0x8bab('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8bab('0xe')]('%s/users/me.json',_0xdc58ca[_0x8bab('0x10')])})[_0x8bab('0x15')](function(_0x5ecf13){logger[_0x8bab('0xc')](_0x8bab('0x22'));return _0x5ecf13[_0x8bab('0x21')];});}}function getEndUser(_0x56de64,_0x9a395c,_0x623fa5){logger['info'](_0x8bab('0x23'),_0x623fa5);return request({'uri':util[_0x8bab('0xe')]('%s/search.json',_0x56de64[_0x8bab('0x10')]),'qs':{'query':util[_0x8bab('0xe')](_0x8bab('0x24'),_0x623fa5)}})['then'](function(_0x350fa3){var _0x5f56e1;if(_0x350fa3['results']['length']){_0x350fa3[_0x8bab('0x1e')]=_['filter'](_0x350fa3['results'],{'suspended':![],'role':_0x8bab('0x25')});if(_0x350fa3[_0x8bab('0x1e')][_0x8bab('0x26')]){_0x5f56e1=_[_0x8bab('0x27')](_0x350fa3[_0x8bab('0x1e')]);}}if(_0x5f56e1){logger[_0x8bab('0xc')](_0x8bab('0x28'));return _0x5f56e1;}else{logger['info'](_0x8bab('0x29'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0x2a'),_0x56de64['remoteUri']),'method':_0x8bab('0x2b'),'body':{'user':{'role':_0x8bab('0x25'),'name':util[_0x8bab('0xe')](_0x8bab('0x2c'),_0x9a395c||_0x623fa5),'phone':_0x623fa5}}})[_0x8bab('0x15')](function(_0x3e3ce9){logger['info'](_0x8bab('0x2d'));return _0x3e3ce9[_0x8bab('0x21')];});}});}function getAuth(_0x251b48){var _0x42c439;if(_0x251b48[_0x8bab('0x2e')]===_0x8bab('0x2f')){_0x42c439=util['format'](_0x8bab('0x30'),_0x251b48[_0x8bab('0x31')],_0x251b48[_0x8bab('0x2f')]);}else if(_0x251b48[_0x8bab('0x2e')]===_0x8bab('0x32')){_0x42c439=util[_0x8bab('0xe')](_0x8bab('0x33'),_0x251b48[_0x8bab('0x31')],_0x251b48[_0x8bab('0x32')]);}return util[_0x8bab('0xe')](_0x8bab('0x34'),new Buffer(_0x42c439)[_0x8bab('0x35')](_0x8bab('0x36')));}function request(_0x16b6a1){logger[_0x8bab('0x37')](_0x8bab('0x38'),JSON['stringify'](_0x16b6a1));return rp(_[_0x8bab('0x7')](_0x16b6a1,{'method':_0x8bab('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x51050e,_0x3545fc){var _0x11797b=[];if(_0x51050e&&_0x51050e[_0x8bab('0x26')]>0x0){_0x11797b=_[_0x8bab('0x3a')](_0x51050e,_0x3545fc);}return _0x11797b;}function getCustomFields(_0xac1436,_0x33239c){var _0x21effe=[];var _0x1b696b={'custom_fields':[]};if(_0xac1436[_0x8bab('0x26')]>0x0){_['forEach'](_0xac1436,function(_0x189427){if(_0x189427[_0x8bab('0x3b')]==='string'&&_0x189427[_0x8bab('0x3c')]&&!_0x189427[_0x8bab('0x3d')]){_0x1b696b[_0x189427[_0x8bab('0x3c')][_0x8bab('0x3e')]()]=_0x189427[_0x8bab('0x3f')][_0x8bab('0x35')]();}else if(_0x189427[_0x8bab('0x3b')]===_0x8bab('0x40')&&_0x189427['idField']&&_0x189427[_0x8bab('0x3d')]){_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x189427[_0x8bab('0x3f')]['toString']()});}else if(_0x189427['type']===_0x8bab('0x44')&&_0x189427[_0x8bab('0x45')]&&_0x189427[_0x8bab('0x43')]&&_0x189427[_0x8bab('0x3d')]){_0x33239c[_0x189427[_0x8bab('0x45')]]&&_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x33239c[_0x189427[_0x8bab('0x45')]][_0x8bab('0x35')]()});}else if(_0x189427[_0x8bab('0x3b')]===_0x8bab('0x46')&&_0x189427[_0x8bab('0x47')]&&_0x189427[_0x8bab('0x47')]['name']&&_0x189427[_0x8bab('0x43')]&&_0x189427[_0x8bab('0x3d')]){_0x33239c[_0x189427[_0x8bab('0x47')][_0x8bab('0x48')][_0x8bab('0x3e')]()]&&_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x33239c[_0x189427[_0x8bab('0x47')]['name'][_0x8bab('0x3e')]()][_0x8bab('0x35')]()});}});}return _0x1b696b;}exports['queue']=function(_0x167568,_0x2d98b3,_0x2dc745,_0x1afbca,_0x3be2ef,_0x1cf087){var _0x1e38ff,_0x2ac2c3;_0x1cf087[_0x8bab('0x10')]=intUtil[_0x8bab('0x49')](_0x1cf087[_0x8bab('0x10')]);_0x1cf087[_0x8bab('0x4a')]=intUtil[_0x8bab('0x49')](_0x1cf087[_0x8bab('0x4a')]);if(_0x3be2ef&&_0x3be2ef['monitor_format']){logger[_0x8bab('0xc')](_0x8bab('0x4b'),_0x8bab('0x4c'));_0x2d98b3['recordingURL']=util['format'](_0x8bab('0x4d'),_0x1cf087[_0x8bab('0x4a')],_0x2d98b3[_0x8bab('0x4e')],md5(_0x2d98b3[_0x8bab('0x4e')]));}else{_0x2d98b3[_0x8bab('0x4f')]='';}headers[_0x8bab('0x50')]=getAuth(_0x1cf087);return getUser(_0x1cf087,_0x1afbca['email'])[_0x8bab('0x15')](function(_0x51e3ef){_0x1e38ff=_0x51e3ef;logger[_0x8bab('0xc')](_0x8bab('0x51'),_0x1e38ff['id']);return getEndUser(_0x1cf087,_0x2d98b3[_0x8bab('0x52')],_0x2d98b3[_0x8bab('0x53')]);})[_0x8bab('0x15')](function(_0x3003c6){_0x2ac2c3=_0x3003c6;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2ac2c3['id']);return getTicket(_0x1cf087,_0x1e38ff,_0x2ac2c3,_0x2dc745,_0x2d98b3);})[_0x8bab('0x15')](function(_0x474af2){if(_0x474af2){logger[_0x8bab('0xc')](_0x8bab('0x54'),_0x474af2['id']);switch(_0x1cf087[_0x8bab('0x3b')]){case _0x8bab('0x55'):logger['info'](_0x8bab('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x1cf087[_0x8bab('0x10')],_0x1e38ff['id'],_0x474af2['id']),'method':_0x8bab('0x2b')});case _0x8bab('0x56'):logger[_0x8bab('0xc')](_0x8bab('0x4b'),_0x8bab('0x57'));emit(util[_0x8bab('0xe')](_0x8bab('0x58'),_0x1afbca[_0x8bab('0x48')]),_0x8bab('0x59'),{'uri':util[_0x8bab('0xe')](_0x8bab('0x5a'),_0x1cf087[_0x8bab('0x10')][_0x8bab('0x5b')](_0x8bab('0x5c'),''),_0x474af2['id'])});break;default:logger['error']('[QUEUE]',_0x8bab('0x5d'));}}})[_0x8bab('0x5e')](function(_0x13c7c0){logger['error'](_0x8bab('0x5f'),util[_0x8bab('0x60')](_0x13c7c0,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x12ba2a,_0x5a9356,_0x488d83,_0x181316,_0x30601a,_0x1d8ce3,_0x30a3dc){var _0x46c58b,_0x557d93;_0x1d8ce3[_0x8bab('0x10')]=intUtil['stripTrailingSlash'](_0x1d8ce3[_0x8bab('0x10')]);_0x1d8ce3[_0x8bab('0x4a')]=intUtil[_0x8bab('0x49')](_0x1d8ce3[_0x8bab('0x4a')]);if(_0x30a3dc&&_0x30a3dc[_0x8bab('0x61')]&&_0x30a3dc[_0x8bab('0x61')]!==_0x8bab('0x62')){logger['info']('[OUTBOUND]',_0x8bab('0x4c'));_0x5a9356[_0x8bab('0x4f')]=util[_0x8bab('0xe')](_0x8bab('0x4d'),_0x1d8ce3[_0x8bab('0x4a')],_0x5a9356[_0x8bab('0x4e')],md5(_0x5a9356[_0x8bab('0x4e')]));}headers['Authorization']=getAuth(_0x1d8ce3);return getUser(_0x1d8ce3,_0x181316[_0x8bab('0x63')])[_0x8bab('0x15')](function(_0x2a0905){_0x46c58b=_0x2a0905;logger[_0x8bab('0xc')]('The\x20User\x20ID\x20is:',_0x46c58b['id']);return getEndUser(_0x1d8ce3,_0x5a9356[_0x8bab('0x64')],_0x5a9356[_0x8bab('0x65')]);})[_0x8bab('0x15')](function(_0x33c3d7){_0x557d93=_0x33c3d7;logger[_0x8bab('0xc')](_0x8bab('0x66'),_0x557d93['id']);return getTicket(_0x1d8ce3,_0x46c58b,_0x557d93,_0x488d83,_0x5a9356);})[_0x8bab('0x15')](function(_0x5b4b8d){if(_0x5b4b8d){logger[_0x8bab('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5b4b8d['id']);switch(_0x1d8ce3[_0x8bab('0x3b')]){case _0x8bab('0x55'):logger[_0x8bab('0xc')]('[OUTBOUND]',_0x8bab('0x67'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0x68'),_0x1d8ce3[_0x8bab('0x10')],_0x46c58b['id'],_0x5b4b8d['id']),'method':_0x8bab('0x2b')});case _0x8bab('0x56'):logger['info'](_0x8bab('0x69'),_0x8bab('0x57'));emit(util[_0x8bab('0xe')](_0x8bab('0x58'),_0x181316[_0x8bab('0x48')]),_0x8bab('0x59'),{'uri':util[_0x8bab('0xe')](_0x8bab('0x5a'),_0x1d8ce3[_0x8bab('0x10')][_0x8bab('0x5b')](_0x8bab('0x5c'),''),_0x5b4b8d['id'])});break;default:logger[_0x8bab('0x6a')]('[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x8bab('0x5e')](function(_0x143856){logger['error'](_0x8bab('0x6b'),util['inspect'](_0x143856,{'showHidden':!![],'depth':null}));});};exports[_0x8bab('0x6c')]=function(_0x560bff,_0x1fbc35,_0x42ec0b,_0x50a016,_0x43dd91,_0x53c18a){var _0x45c7b7,_0x4a3868;_0x53c18a['remoteUri']=intUtil[_0x8bab('0x49')](_0x53c18a[_0x8bab('0x10')]);_0x53c18a[_0x8bab('0x4a')]=intUtil['stripTrailingSlash'](_0x53c18a[_0x8bab('0x4a')]);if(_0x43dd91&&_0x43dd91[_0x8bab('0x6d')]){logger[_0x8bab('0xc')]('['+_0x1fbc35[_0x8bab('0x6e')][_0x8bab('0x6f')]()+']','Recording\x20is\x20enabled!');_0x1fbc35[_0x8bab('0x4f')]=util['format'](_0x8bab('0x4d'),_0x53c18a[_0x8bab('0x4a')],_0x1fbc35[_0x8bab('0x4e')],md5(_0x1fbc35['uniqueid']));}else{_0x1fbc35['recordingURL']='';}headers[_0x8bab('0x50')]=getAuth(_0x53c18a);return getUser(_0x53c18a)['then'](function(_0x2fb996){_0x45c7b7=_0x2fb996;logger[_0x8bab('0xc')](_0x8bab('0x51'),_0x45c7b7['id']);return getEndUser(_0x53c18a,_0x1fbc35[_0x8bab('0x52')],_0x1fbc35[_0x8bab('0x53')]);})[_0x8bab('0x15')](function(_0x1014e0){_0x4a3868=_0x1014e0;logger[_0x8bab('0xc')](_0x8bab('0x66'),_0x4a3868['id']);return getTicket(_0x53c18a,_0x45c7b7,_0x4a3868,_0x42ec0b,_0x1fbc35);})['then'](function(_0x3caeec){if(_0x3caeec){logger['info'](_0x8bab('0x54'),_0x3caeec['id']);}})[_0x8bab('0x5e')](function(_0x4bf716){logger[_0x8bab('0x6a')]('['+_0x1fbc35[_0x8bab('0x6e')][_0x8bab('0x6f')]()+']'+_0x8bab('0x70'),util[_0x8bab('0x60')](_0x4bf716,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff