// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x910f=['destcalleridname','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','The\x20User\x20ID\x20is:','calleridname','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','[HTTP]','stringify','defaults','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','custom_fields','push','idField','toString','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x548ee0,_0x4817f2){var _0x434d96=function(_0x141527){while(--_0x141527){_0x548ee0['push'](_0x548ee0['shift']());}};_0x434d96(++_0x4817f2);}(_0x910f,0x74));var _0xf910=function(_0x28d6b9,_0xbe9964){_0x28d6b9=_0x28d6b9-0x0;var _0x1e2bee=_0x910f[_0x28d6b9];return _0x1e2bee;};'use strict';var _=require(_0xf910('0x0'));var rp=require('request-promise');var md5=require(_0xf910('0x1'));var util=require(_0xf910('0x2'));var Redis=require('ioredis');var intUtil=require(_0xf910('0x3'));var config=require(_0xf910('0x4'));var logger=require(_0xf910('0x5'))('zendesk');config[_0xf910('0x6')]=_['defaults'](config[_0xf910('0x6')],{'host':_0xf910('0x7'),'port':0x18eb});var io=require(_0xf910('0x8'))(new Redis(config[_0xf910('0x6')]));function emit(_0x5e7f61,_0x3664f8,_0x5e909a){io['to'](_0x5e7f61)['emit'](_0x3664f8,_0x5e909a);}var headers={'Content-Type':_0xf910('0x9'),'Accept':_0xf910('0x9')};function getTicket(_0x1fcfe2,_0x3ebc5d,_0x3f7736,_0x10f395,_0x23c2ea){logger[_0xf910('0xa')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xf910('0xb')](_0xf910('0xc'),_0x1fcfe2[_0xf910('0xd')]),'method':_0xf910('0xe'),'body':{'ticket':_[_0xf910('0xf')]({'requester_id':_0x3f7736['id'],'submitter_id':_0x3ebc5d?_0x3ebc5d['id']:undefined,'assignee_id':_0x3ebc5d?_0x3ebc5d['id']:undefined,'tags':getTags(_0x10f395[_0xf910('0x10')],_0xf910('0x11')),'subject':intUtil[_0xf910('0x12')](_0x10f395[_0xf910('0x13')],_0x23c2ea,'\x20'),'description':intUtil['getString'](_0x10f395[_0xf910('0x14')],_0x23c2ea,'\x0a'),'comment':{'public':![],'body':intUtil[_0xf910('0x12')](_0x10f395[_0xf910('0x14')],_0x23c2ea,'\x0a')}},getCustomFields(_0x10f395['Fields'],_0x23c2ea))}})[_0xf910('0x15')](function(_0x267ad9){logger[_0xf910('0xa')](_0xf910('0x16'));return _0x267ad9[_0xf910('0x17')];});}function getUser(_0x3b53d6,_0x4d0166){if(intUtil[_0xf910('0x18')](_0x4d0166)){logger[_0xf910('0xa')](_0xf910('0x19'),_0x4d0166);return request({'uri':util['format'](_0xf910('0x1a'),_0x3b53d6[_0xf910('0xd')]),'qs':{'query':util[_0xf910('0xb')](_0xf910('0x1b'),_0x4d0166)}})['then'](function(_0x25c45d){if(_0x25c45d['count']){logger['info'](_0xf910('0x1c'));return _['find'](_0x25c45d[_0xf910('0x1d')],{'email':_0x4d0166,'role':_0xf910('0x1e')});}else{logger[_0xf910('0xa')](_0xf910('0x1f'));return request({'uri':util[_0xf910('0xb')](_0xf910('0x20'),_0x3b53d6['remoteUri'])})[_0xf910('0x15')](function(_0x3fa4d6){logger['info']('Admin\x20account\x20selected.');return _0x3fa4d6['user'];});}});}else{logger[_0xf910('0xa')](_0xf910('0x1f'));return request({'uri':util[_0xf910('0xb')](_0xf910('0x20'),_0x3b53d6[_0xf910('0xd')])})['then'](function(_0x1c6f31){logger[_0xf910('0xa')]('Admin\x20account\x20selected.');return _0x1c6f31[_0xf910('0x21')];});}}function getEndUser(_0x335b7c,_0x417b9c,_0x463ed8){logger[_0xf910('0xa')](_0xf910('0x22'),_0x463ed8);return request({'uri':util[_0xf910('0xb')](_0xf910('0x1a'),_0x335b7c[_0xf910('0xd')]),'qs':{'query':util['format'](_0xf910('0x23'),_0x463ed8)}})[_0xf910('0x15')](function(_0x4bd739){var _0x280fb8;if(_0x4bd739[_0xf910('0x1d')][_0xf910('0x24')]){_0x4bd739[_0xf910('0x1d')]=_[_0xf910('0x25')](_0x4bd739[_0xf910('0x1d')],{'suspended':![],'role':_0xf910('0x26')});if(_0x4bd739[_0xf910('0x1d')][_0xf910('0x24')]){_0x280fb8=_[_0xf910('0x27')](_0x4bd739[_0xf910('0x1d')]);}}if(_0x280fb8){logger[_0xf910('0xa')]('Enduser\x20found!');return _0x280fb8;}else{logger[_0xf910('0xa')](_0xf910('0x28'));return request({'uri':util['format']('%s/users.json',_0x335b7c[_0xf910('0xd')]),'method':_0xf910('0xe'),'body':{'user':{'role':_0xf910('0x26'),'name':util['format']('Caller\x20-\x20%s',_0x417b9c||_0x463ed8),'phone':_0x463ed8}}})[_0xf910('0x15')](function(_0x49d1){logger[_0xf910('0xa')](_0xf910('0x29'));return _0x49d1[_0xf910('0x21')];});}});}function getAuth(_0x246a30){var _0x491859;if(_0x246a30[_0xf910('0x2a')]==='password'){_0x491859=util[_0xf910('0xb')](_0xf910('0x2b'),_0x246a30[_0xf910('0x2c')],_0x246a30[_0xf910('0x2d')]);}else if(_0x246a30[_0xf910('0x2a')]===_0xf910('0x2e')){_0x491859=util['format'](_0xf910('0x2f'),_0x246a30['username'],_0x246a30[_0xf910('0x2e')]);}return util[_0xf910('0xb')](_0xf910('0x30'),new Buffer(_0x491859)['toString'](_0xf910('0x31')));}function request(_0x2bfcf1){logger['debug'](_0xf910('0x32'),JSON[_0xf910('0x33')](_0x2bfcf1));return rp(_[_0xf910('0x34')](_0x2bfcf1,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x472453,_0x2a8ded){var _0x4b0e35=[];if(_0x472453&&_0x472453[_0xf910('0x24')]>0x0){_0x4b0e35=_[_0xf910('0x35')](_0x472453,_0x2a8ded);}return _0x4b0e35;}function getCustomFields(_0xe187cf,_0x629350){var _0x3e7735=[];var _0x38f958={'custom_fields':[]};if(_0xe187cf['length']>0x0){_[_0xf910('0x36')](_0xe187cf,function(_0x25ec15){if(_[_0xf910('0x37')]([_0xf910('0x38'),_0xf910('0x39')],_0x25ec15[_0xf910('0x3a')])&&_0x25ec15[_0xf910('0x3b')]&&!_0x25ec15[_0xf910('0x3c')]){_0x38f958[_0x25ec15[_0xf910('0x3b')][_0xf910('0x3d')]()]=_0x25ec15[_0xf910('0x3e')]['toString']();}else if(_[_0xf910('0x37')]([_0xf910('0x38'),_0xf910('0x39')],_0x25ec15[_0xf910('0x3a')])&&_0x25ec15['idField']&&_0x25ec15[_0xf910('0x3c')]){_0x38f958[_0xf910('0x3f')][_0xf910('0x40')]({'id':_0x25ec15[_0xf910('0x41')],'value':_0x25ec15['content'][_0xf910('0x42')]()});}else if(_0x25ec15[_0xf910('0x3a')]==='variable'&&_0x25ec15[_0xf910('0x43')]&&_0x25ec15[_0xf910('0x41')]&&_0x25ec15['customField']){_0x629350[_0x25ec15[_0xf910('0x43')]]&&_0x38f958[_0xf910('0x3f')][_0xf910('0x40')]({'id':_0x25ec15[_0xf910('0x41')],'value':_0x629350[_0x25ec15['variableName']][_0xf910('0x42')]()});}else if(_0x25ec15[_0xf910('0x3a')]===_0xf910('0x44')&&_0x25ec15['Variable']&&_0x25ec15[_0xf910('0x45')][_0xf910('0x11')]&&_0x25ec15[_0xf910('0x41')]&&_0x25ec15[_0xf910('0x3c')]){_0x629350[_0x25ec15[_0xf910('0x45')][_0xf910('0x11')][_0xf910('0x3d')]()]&&_0x38f958[_0xf910('0x3f')][_0xf910('0x40')]({'id':_0x25ec15['idField'],'value':_0x629350[_0x25ec15['Variable'][_0xf910('0x11')]['toLowerCase']()][_0xf910('0x42')]()});}});}return _0x38f958;}exports[_0xf910('0x46')]=function(_0x4cf406,_0x380ca8,_0x168c2b,_0x5988bc,_0x435847,_0x15c3b2){var _0x1f42aa,_0x4f96a7;_0x15c3b2[_0xf910('0xd')]=intUtil[_0xf910('0x47')](_0x15c3b2[_0xf910('0xd')]);_0x15c3b2[_0xf910('0x48')]=intUtil[_0xf910('0x47')](_0x15c3b2[_0xf910('0x48')]);if(_0x435847&&_0x435847[_0xf910('0x49')]){logger['info'](_0xf910('0x4a'),_0xf910('0x4b'));_0x380ca8[_0xf910('0x4c')]=util[_0xf910('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x15c3b2['serverUrl'],_0x380ca8[_0xf910('0x4d')],md5(_0x380ca8[_0xf910('0x4d')]));}else{_0x380ca8['recordingURL']='';}headers[_0xf910('0x4e')]=getAuth(_0x15c3b2);return getUser(_0x15c3b2,_0x5988bc[_0xf910('0x4f')])[_0xf910('0x15')](function(_0x586bfb){_0x1f42aa=_0x586bfb;logger['info']('The\x20User\x20ID\x20is:',_0x1f42aa['id']);return getEndUser(_0x15c3b2,_0x380ca8['calleridname'],_0x380ca8[_0xf910('0x50')]);})[_0xf910('0x15')](function(_0x2977bd){_0x4f96a7=_0x2977bd;logger[_0xf910('0xa')](_0xf910('0x51'),_0x4f96a7['id']);return getTicket(_0x15c3b2,_0x1f42aa,_0x4f96a7,_0x168c2b,_0x380ca8);})['then'](function(_0x70c946){if(_0x70c946){logger['info']('The\x20Ticket\x20ID\x20is:',_0x70c946['id']);switch(_0x15c3b2[_0xf910('0x3a')]){case _0xf910('0x52'):logger['info'](_0xf910('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xf910('0xb')](_0xf910('0x53'),_0x15c3b2[_0xf910('0xd')],_0x1f42aa['id'],_0x70c946['id']),'method':_0xf910('0xe')});case _0xf910('0x54'):logger[_0xf910('0xa')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf910('0xb')](_0xf910('0x55'),_0x5988bc['name']),_0xf910('0x56'),{'uri':util['format'](_0xf910('0x57'),_0x15c3b2[_0xf910('0xd')][_0xf910('0x58')](_0xf910('0x59'),''),_0x70c946['id'])});break;default:logger[_0xf910('0x5a')](_0xf910('0x4a'),_0xf910('0x5b'));}}})[_0xf910('0x5c')](function(_0x470f34){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xf910('0x5d')](_0x470f34,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x229542,_0x2bd50c,_0xb1d71c,_0x41d549,_0x54a1f6,_0x295062,_0x511a1f){var _0x59f8d6,_0x5a77cc;_0x295062[_0xf910('0xd')]=intUtil['stripTrailingSlash'](_0x295062['remoteUri']);_0x295062[_0xf910('0x48')]=intUtil[_0xf910('0x47')](_0x295062[_0xf910('0x48')]);if(_0x511a1f&&_0x511a1f[_0xf910('0x5e')]&&_0x511a1f['recordingFormat']!==_0xf910('0x5f')){logger['info'](_0xf910('0x60'),_0xf910('0x4b'));_0x2bd50c[_0xf910('0x4c')]=util[_0xf910('0xb')](_0xf910('0x61'),_0x295062[_0xf910('0x48')],_0x2bd50c['uniqueid'],md5(_0x2bd50c[_0xf910('0x4d')]));}headers[_0xf910('0x4e')]=getAuth(_0x295062);return getUser(_0x295062,_0x41d549[_0xf910('0x4f')])[_0xf910('0x15')](function(_0x277b80){_0x59f8d6=_0x277b80;logger[_0xf910('0xa')]('The\x20User\x20ID\x20is:',_0x59f8d6['id']);return getEndUser(_0x295062,_0x2bd50c[_0xf910('0x62')],_0x2bd50c['destcalleridnum']);})['then'](function(_0x4986c2){_0x5a77cc=_0x4986c2;logger['info'](_0xf910('0x51'),_0x5a77cc['id']);return getTicket(_0x295062,_0x59f8d6,_0x5a77cc,_0xb1d71c,_0x2bd50c);})['then'](function(_0x3e2a51){if(_0x3e2a51){logger['info'](_0xf910('0x63'),_0x3e2a51['id']);switch(_0x295062[_0xf910('0x3a')]){case _0xf910('0x52'):logger[_0xf910('0xa')](_0xf910('0x60'),_0xf910('0x64'));return request({'uri':util[_0xf910('0xb')](_0xf910('0x53'),_0x295062[_0xf910('0xd')],_0x59f8d6['id'],_0x3e2a51['id']),'method':'POST'});case _0xf910('0x54'):logger[_0xf910('0xa')](_0xf910('0x60'),_0xf910('0x65'));emit(util[_0xf910('0xb')](_0xf910('0x55'),_0x41d549[_0xf910('0x11')]),'trigger:browser:url',{'uri':util['format'](_0xf910('0x57'),_0x295062[_0xf910('0xd')]['replace']('/api/v2',''),_0x3e2a51['id'])});break;default:logger['error'](_0xf910('0x60'),_0xf910('0x5b'));}}})['catch'](function(_0x52d1e5){logger[_0xf910('0x5a')](_0xf910('0x66'),util[_0xf910('0x5d')](_0x52d1e5,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x470944,_0x1ff360,_0x16ffee,_0x52db2a,_0x4fbf7b,_0x3a9c89){var _0x7c96cc,_0x2e7ff6;_0x3a9c89[_0xf910('0xd')]=intUtil[_0xf910('0x47')](_0x3a9c89[_0xf910('0xd')]);_0x3a9c89['serverUrl']=intUtil[_0xf910('0x47')](_0x3a9c89[_0xf910('0x48')]);if(_0x4fbf7b&&_0x4fbf7b[_0xf910('0x49')]){logger[_0xf910('0xa')]('['+_0x1ff360['lastevent'][_0xf910('0x67')]()+']',_0xf910('0x4b'));_0x1ff360[_0xf910('0x4c')]=util['format'](_0xf910('0x61'),_0x3a9c89[_0xf910('0x48')],_0x1ff360[_0xf910('0x4d')],md5(_0x1ff360[_0xf910('0x4d')]));}else{_0x1ff360[_0xf910('0x4c')]='';}headers[_0xf910('0x4e')]=getAuth(_0x3a9c89);return getUser(_0x3a9c89)[_0xf910('0x15')](function(_0x39463d){_0x7c96cc=_0x39463d;logger[_0xf910('0xa')](_0xf910('0x68'),_0x7c96cc['id']);return getEndUser(_0x3a9c89,_0x1ff360[_0xf910('0x69')],_0x1ff360['calleridnum']);})[_0xf910('0x15')](function(_0xc83801){_0x2e7ff6=_0xc83801;logger['info'](_0xf910('0x51'),_0x2e7ff6['id']);return getTicket(_0x3a9c89,_0x7c96cc,_0x2e7ff6,_0x16ffee,_0x1ff360);})[_0xf910('0x15')](function(_0x41e14e){if(_0x41e14e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x41e14e['id']);}})[_0xf910('0x5c')](function(_0x12c31e){logger[_0xf910('0x5a')]('['+_0x1ff360['lastevent']['toUpperCase']()+']'+_0xf910('0x6a'),util[_0xf910('0x5d')](_0x12c31e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff