// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdd5f=['lodash','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','format','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','toString','type','idField','custom_fields','variable','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','uniqueid','email','The\x20User\x20ID\x20is:','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x3f0f41,_0x1041e2){var _0x3351cb=function(_0x28ef5f){while(--_0x28ef5f){_0x3f0f41['push'](_0x3f0f41['shift']());}};_0x3351cb(++_0x1041e2);}(_0xdd5f,0x147));var _0xfdd5=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0xdd5f[_0x138adb];return _0x1b27f2;};'use strict';var _=require(_0xfdd5('0x0'));var rp=require(_0xfdd5('0x1'));var md5=require('md5');var util=require(_0xfdd5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xfdd5('0x3'));var config=require(_0xfdd5('0x4'));var logger=require(_0xfdd5('0x5'))('zendesk');config[_0xfdd5('0x6')]=_[_0xfdd5('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xfdd5('0x8'))(new Redis(config[_0xfdd5('0x6')]));function emit(_0x40662c,_0x2082c5,_0x2e39a2){io['to'](_0x40662c)[_0xfdd5('0x9')](_0x2082c5,_0x2e39a2);}var headers={'Content-Type':_0xfdd5('0xa'),'Accept':_0xfdd5('0xa')};function getTicket(_0x21a659,_0x1cd013,_0x3ce54b,_0x407345,_0x2ea3f7){logger[_0xfdd5('0xb')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xfdd5('0xc')]('%s/tickets.json',_0x21a659[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'ticket':_[_0xfdd5('0xf')]({'requester_id':_0x3ce54b['id'],'submitter_id':_0x1cd013?_0x1cd013['id']:undefined,'assignee_id':_0x1cd013?_0x1cd013['id']:undefined,'tags':getTags(_0x407345[_0xfdd5('0x10')],_0xfdd5('0x11')),'subject':intUtil['getString'](_0x407345[_0xfdd5('0x12')],_0x2ea3f7,'\x20'),'description':intUtil[_0xfdd5('0x13')](_0x407345['Descriptions'],_0x2ea3f7,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfdd5('0x13')](_0x407345[_0xfdd5('0x14')],_0x2ea3f7,'\x0a')}},getCustomFields(_0x407345[_0xfdd5('0x15')],_0x2ea3f7))}})[_0xfdd5('0x16')](function(_0x2f3d04){logger[_0xfdd5('0xb')](_0xfdd5('0x17'));return _0x2f3d04[_0xfdd5('0x18')];});}function getUser(_0x27a53b,_0x3f166a){if(intUtil['validateEmail'](_0x3f166a)){logger['info'](_0xfdd5('0x19'),_0x3f166a);return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x1a'),_0x27a53b['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')]('type:user\x20role:agent\x20email:%s',_0x3f166a)}})[_0xfdd5('0x16')](function(_0x3e7338){if(_0x3e7338[_0xfdd5('0x1b')]){logger['info']('Agent\x20found!');return _['find'](_0x3e7338[_0xfdd5('0x1c')],{'email':_0x3f166a,'role':_0xfdd5('0x1d')});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')]('%s/users/me.json',_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x438779){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x438779[_0xfdd5('0x20')];});}});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x21'),_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x2de689){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x2de689[_0xfdd5('0x20')];});}}function getEndUser(_0x130676,_0x495000,_0xa964d9){logger[_0xfdd5('0xb')](_0xfdd5('0x22'),_0xa964d9);return request({'uri':util['format'](_0xfdd5('0x1a'),_0x130676['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')](_0xfdd5('0x23'),_0xa964d9)}})[_0xfdd5('0x16')](function(_0x4722ca){var _0x301916;if(_0x4722ca[_0xfdd5('0x1c')][_0xfdd5('0x24')]){_0x4722ca[_0xfdd5('0x1c')]=_[_0xfdd5('0x25')](_0x4722ca[_0xfdd5('0x1c')],{'suspended':![],'role':_0xfdd5('0x26')});if(_0x4722ca['results'][_0xfdd5('0x24')]){_0x301916=_[_0xfdd5('0x27')](_0x4722ca[_0xfdd5('0x1c')]);}}if(_0x301916){logger[_0xfdd5('0xb')](_0xfdd5('0x28'));return _0x301916;}else{logger['info'](_0xfdd5('0x29'));return request({'uri':util[_0xfdd5('0xc')]('%s/users.json',_0x130676[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'user':{'role':_0xfdd5('0x26'),'name':util[_0xfdd5('0xc')](_0xfdd5('0x2a'),_0x495000||_0xa964d9),'phone':_0xa964d9}}})['then'](function(_0x4614e0){logger[_0xfdd5('0xb')](_0xfdd5('0x2b'));return _0x4614e0[_0xfdd5('0x20')];});}});}function getAuth(_0x2051ff){var _0x407e70;if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2d')){_0x407e70=util[_0xfdd5('0xc')]('%s:%s',_0x2051ff[_0xfdd5('0x2e')],_0x2051ff[_0xfdd5('0x2d')]);}else if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2f')){_0x407e70=util[_0xfdd5('0xc')](_0xfdd5('0x30'),_0x2051ff[_0xfdd5('0x2e')],_0x2051ff['token']);}return util[_0xfdd5('0xc')]('Basic\x20%s',new Buffer(_0x407e70)['toString'](_0xfdd5('0x31')));}function request(_0x5f4346){logger[_0xfdd5('0x32')](_0xfdd5('0x33'),JSON[_0xfdd5('0x34')](_0x5f4346));return rp(_[_0xfdd5('0x7')](_0x5f4346,{'method':_0xfdd5('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3780bc,_0x43a7e8){var _0x33f625=[];if(_0x3780bc&&_0x3780bc[_0xfdd5('0x24')]>0x0){_0x33f625=_[_0xfdd5('0x36')](_0x3780bc,_0x43a7e8);}return _0x33f625;}function getCustomFields(_0x1c6aee,_0x26d461){var _0x211714=[];var _0x2dd786={'custom_fields':[]};if(_0x1c6aee[_0xfdd5('0x24')]>0x0){_[_0xfdd5('0x37')](_0x1c6aee,function(_0x54de26){if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),_0xfdd5('0x3a')],_0x54de26['type'])&&_0x54de26[_0xfdd5('0x3b')]&&!_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0x54de26[_0xfdd5('0x3b')][_0xfdd5('0x3d')]()]=_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]();}else if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),'picklist'],_0x54de26[_0xfdd5('0x40')])&&_0x54de26[_0xfdd5('0x41')]&&_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0xfdd5('0x42')]['push']({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]()});}else if(_0x54de26[_0xfdd5('0x40')]===_0xfdd5('0x43')&&_0x54de26[_0xfdd5('0x44')]&&_0x54de26['idField']&&_0x54de26['customField']){_0x26d461[_0x54de26[_0xfdd5('0x44')]]&&_0x2dd786['custom_fields'][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26['variableName']]['toString']()});}else if(_0x54de26[_0xfdd5('0x40')]==='customVariable'&&_0x54de26[_0xfdd5('0x46')]&&_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]&&_0x54de26['idField']&&_0x54de26[_0xfdd5('0x3c')]){_0x26d461[_0x54de26[_0xfdd5('0x46')]['name'][_0xfdd5('0x3d')]()]&&_0x2dd786[_0xfdd5('0x42')][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]['toLowerCase']()][_0xfdd5('0x3f')]()});}});}return _0x2dd786;}exports[_0xfdd5('0x47')]=function(_0x1ba809,_0x456a74,_0x4a8561,_0x465814,_0x58905b,_0x1ac6e3){var _0x4cd83a,_0x10f2e2;_0x1ac6e3[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0xd')]);_0x1ac6e3['serverUrl']=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0x49')]);if(_0x58905b&&_0x58905b[_0xfdd5('0x4a')]){logger['info'](_0xfdd5('0x4b'),_0xfdd5('0x4c'));_0x456a74[_0xfdd5('0x4d')]=util['format'](_0xfdd5('0x4e'),_0x1ac6e3[_0xfdd5('0x49')],_0x456a74['uniqueid'],md5(_0x456a74['uniqueid']));}else{_0x456a74[_0xfdd5('0x4d')]='';}headers[_0xfdd5('0x4f')]=getAuth(_0x1ac6e3);return getUser(_0x1ac6e3,_0x465814['email'])[_0xfdd5('0x16')](function(_0x559b12){_0x4cd83a=_0x559b12;logger['info']('The\x20User\x20ID\x20is:',_0x4cd83a['id']);return getEndUser(_0x1ac6e3,_0x456a74[_0xfdd5('0x50')],_0x456a74[_0xfdd5('0x51')]);})[_0xfdd5('0x16')](function(_0x185d23){_0x10f2e2=_0x185d23;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10f2e2['id']);return getTicket(_0x1ac6e3,_0x4cd83a,_0x10f2e2,_0x4a8561,_0x456a74);})[_0xfdd5('0x16')](function(_0x1e0038){if(_0x1e0038){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x1e0038['id']);switch(_0x1ac6e3[_0xfdd5('0x40')]){case'integrationTab':logger[_0xfdd5('0xb')]('[QUEUE]',_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0x1ac6e3['remoteUri'],_0x4cd83a['id'],_0x1e0038['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x4b'),_0xfdd5('0x56'));emit(util[_0xfdd5('0xc')](_0xfdd5('0x57'),_0x465814[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')]('%s/agent/tickets/%s',_0x1ac6e3[_0xfdd5('0xd')][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x1e0038['id'])});break;default:logger[_0xfdd5('0x5b')](_0xfdd5('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfdd5('0x5c')](function(_0xa90da3){logger['error'](_0xfdd5('0x5d'),util['inspect'](_0xa90da3,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x5e')]=function(_0x3a3472,_0x2c1e1e,_0x19a4d8,_0x2981fb,_0x43ba53,_0xbb187d,_0x5ab0ff){var _0x3ea145,_0x55d892;_0xbb187d[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0xd')]);_0xbb187d[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0x49')]);if(_0x5ab0ff&&_0x5ab0ff[_0xfdd5('0x5f')]&&_0x5ab0ff[_0xfdd5('0x5f')]!=='none'){logger[_0xfdd5('0xb')]('[OUTBOUND]',_0xfdd5('0x4c'));_0x2c1e1e[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0xbb187d[_0xfdd5('0x49')],_0x2c1e1e[_0xfdd5('0x60')],md5(_0x2c1e1e['uniqueid']));}headers[_0xfdd5('0x4f')]=getAuth(_0xbb187d);return getUser(_0xbb187d,_0x2981fb[_0xfdd5('0x61')])[_0xfdd5('0x16')](function(_0x21516d){_0x3ea145=_0x21516d;logger['info'](_0xfdd5('0x62'),_0x3ea145['id']);return getEndUser(_0xbb187d,_0x2c1e1e['destcalleridname'],_0x2c1e1e['destcalleridnum']);})[_0xfdd5('0x16')](function(_0xf25b84){_0x55d892=_0xf25b84;logger[_0xfdd5('0xb')]('The\x20Enduser\x20ID\x20is:',_0x55d892['id']);return getTicket(_0xbb187d,_0x3ea145,_0x55d892,_0x19a4d8,_0x2c1e1e);})[_0xfdd5('0x16')](function(_0x735aff){if(_0x735aff){logger['info'](_0xfdd5('0x53'),_0x735aff['id']);switch(_0xbb187d[_0xfdd5('0x40')]){case _0xfdd5('0x63'):logger[_0xfdd5('0xb')](_0xfdd5('0x64'),_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0xbb187d['remoteUri'],_0x3ea145['id'],_0x735aff['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfdd5('0xc')]('user:%s',_0x2981fb[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')](_0xfdd5('0x65'),_0xbb187d['remoteUri'][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x735aff['id'])});break;default:logger['error'](_0xfdd5('0x64'),_0xfdd5('0x66'));}}})['catch'](function(_0x1a8882){logger[_0xfdd5('0x5b')](_0xfdd5('0x67'),util[_0xfdd5('0x68')](_0x1a8882,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x69')]=function(_0x270136,_0x137f90,_0xf333b8,_0x1fbd17,_0x55c1c6,_0x5cb03c){var _0x183627,_0x10fc80;_0x5cb03c[_0xfdd5('0xd')]=intUtil['stripTrailingSlash'](_0x5cb03c[_0xfdd5('0xd')]);_0x5cb03c[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0x5cb03c[_0xfdd5('0x49')]);if(_0x55c1c6&&_0x55c1c6[_0xfdd5('0x4a')]){logger[_0xfdd5('0xb')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']','Recording\x20is\x20enabled!');_0x137f90[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0x5cb03c[_0xfdd5('0x49')],_0x137f90[_0xfdd5('0x60')],md5(_0x137f90[_0xfdd5('0x60')]));}else{_0x137f90['recordingURL']='';}headers[_0xfdd5('0x4f')]=getAuth(_0x5cb03c);return getUser(_0x5cb03c)[_0xfdd5('0x16')](function(_0x229cdd){_0x183627=_0x229cdd;logger[_0xfdd5('0xb')](_0xfdd5('0x62'),_0x183627['id']);return getEndUser(_0x5cb03c,_0x137f90[_0xfdd5('0x50')],_0x137f90[_0xfdd5('0x51')]);})['then'](function(_0x20342b){_0x10fc80=_0x20342b;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10fc80['id']);return getTicket(_0x5cb03c,_0x183627,_0x10fc80,_0xf333b8,_0x137f90);})[_0xfdd5('0x16')](function(_0x4fc702){if(_0x4fc702){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x4fc702['id']);}})[_0xfdd5('0x5c')](function(_0x12d7ec){logger[_0xfdd5('0x5b')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']'+_0xfdd5('0x6c'),util[_0xfdd5('0x68')](_0x12d7ec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff