// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe1cd=['%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','calleridname','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','map','forEach','string','picklist','type','nameField','customField','toLowerCase','includes','idField','custom_fields','push','content','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...'];(function(_0x2b4a12,_0x575e1c){var _0x5b8963=function(_0x431811){while(--_0x431811){_0x2b4a12['push'](_0x2b4a12['shift']());}};_0x5b8963(++_0x575e1c);}(_0xe1cd,0x160));var _0xde1c=function(_0x5cae86,_0x2c8653){_0x5cae86=_0x5cae86-0x0;var _0x3ec72c=_0xe1cd[_0x5cae86];return _0x3ec72c;};'use strict';var _=require(_0xde1c('0x0'));var rp=require(_0xde1c('0x1'));var md5=require(_0xde1c('0x2'));var util=require(_0xde1c('0x3'));var Redis=require(_0xde1c('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xde1c('0x5'))(_0xde1c('0x6'));config[_0xde1c('0x7')]=_[_0xde1c('0x8')](config[_0xde1c('0x7')],{'host':_0xde1c('0x9'),'port':0x18eb});var io=require(_0xde1c('0xa'))(new Redis(config[_0xde1c('0x7')]));function emit(_0x2fe94b,_0x39f84e,_0x435085){io['to'](_0x2fe94b)[_0xde1c('0xb')](_0x39f84e,_0x435085);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x395083,_0xf43b26,_0x2f1b55,_0x49a72e,_0x5a74bc){logger[_0xde1c('0xc')](_0xde1c('0xd'));return request({'uri':util[_0xde1c('0xe')](_0xde1c('0xf'),_0x395083['remoteUri']),'method':_0xde1c('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2f1b55['id'],'submitter_id':_0xf43b26?_0xf43b26['id']:undefined,'assignee_id':_0xf43b26?_0xf43b26['id']:undefined,'tags':getTags(_0x49a72e[_0xde1c('0x11')],_0xde1c('0x12')),'subject':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x14')],_0x5a74bc,'\x20'),'description':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a'),'comment':{'public':![],'body':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a')}},getCustomFields(_0x49a72e[_0xde1c('0x16')],_0x5a74bc))}})[_0xde1c('0x17')](function(_0x41d2d9){logger[_0xde1c('0xc')](_0xde1c('0x18'));return _0x41d2d9['ticket'];});}function getUser(_0x18c39f,_0x752ac){if(intUtil[_0xde1c('0x19')](_0x752ac)){logger[_0xde1c('0xc')](_0xde1c('0x1a'),_0x752ac);return request({'uri':util['format'](_0xde1c('0x1b'),_0x18c39f[_0xde1c('0x1c')]),'qs':{'query':util[_0xde1c('0xe')](_0xde1c('0x1d'),_0x752ac)}})[_0xde1c('0x17')](function(_0x4562eb){if(_0x4562eb[_0xde1c('0x1e')]){logger[_0xde1c('0xc')]('Agent\x20found!');return _['find'](_0x4562eb[_0xde1c('0x1f')],{'email':_0x752ac,'role':_0xde1c('0x20')});}else{logger['info'](_0xde1c('0x21'));return request({'uri':util[_0xde1c('0xe')]('%s/users/me.json',_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x5855b4){logger['info'](_0xde1c('0x22'));return _0x5855b4[_0xde1c('0x23')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xde1c('0x24'),_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x3ed2fc){logger[_0xde1c('0xc')](_0xde1c('0x22'));return _0x3ed2fc[_0xde1c('0x23')];});}}function getEndUser(_0x4f4962,_0x75cbbf,_0xc3b4f){logger[_0xde1c('0xc')]('Searching\x20enduser\x20with\x20phone',_0xc3b4f);return request({'uri':util['format']('%s/search.json',_0x4f4962[_0xde1c('0x1c')]),'qs':{'query':util['format'](_0xde1c('0x25'),_0xc3b4f)}})['then'](function(_0x384591){var _0x353f83;if(_0x384591[_0xde1c('0x1f')][_0xde1c('0x26')]){_0x384591[_0xde1c('0x1f')]=_[_0xde1c('0x27')](_0x384591[_0xde1c('0x1f')],{'suspended':![],'role':_0xde1c('0x28')});if(_0x384591['results'][_0xde1c('0x26')]){_0x353f83=_[_0xde1c('0x29')](_0x384591[_0xde1c('0x1f')]);}}if(_0x353f83){logger[_0xde1c('0xc')](_0xde1c('0x2a'));return _0x353f83;}else{logger[_0xde1c('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xde1c('0x2b'),_0x4f4962[_0xde1c('0x1c')]),'method':'POST','body':{'user':{'role':_0xde1c('0x28'),'name':util[_0xde1c('0xe')]('Caller\x20-\x20%s',_0x75cbbf||_0xc3b4f),'phone':_0xc3b4f}}})['then'](function(_0x3b9f5a){logger[_0xde1c('0xc')](_0xde1c('0x2c'));return _0x3b9f5a[_0xde1c('0x23')];});}});}function getAuth(_0x581dd5){var _0x4e4ea4;if(_0x581dd5[_0xde1c('0x2d')]===_0xde1c('0x2e')){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x2f'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x2e')]);}else if(_0x581dd5[_0xde1c('0x2d')]==='token'){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x31'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x32')]);}return util[_0xde1c('0xe')](_0xde1c('0x33'),new Buffer(_0x4e4ea4)[_0xde1c('0x34')](_0xde1c('0x35')));}function request(_0x28d7b2){logger['debug'](_0xde1c('0x36'),JSON['stringify'](_0x28d7b2));return rp(_[_0xde1c('0x8')](_0x28d7b2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0xef8a95,_0x287cee){var _0x3268ed=[];if(_0xef8a95&&_0xef8a95[_0xde1c('0x26')]>0x0){_0x3268ed=_[_0xde1c('0x37')](_0xef8a95,_0x287cee);}return _0x3268ed;}function getCustomFields(_0x12ea78,_0x4248f1){var _0x290e31=[];var _0x1b23fb={'custom_fields':[]};if(_0x12ea78[_0xde1c('0x26')]>0x0){_[_0xde1c('0x38')](_0x12ea78,function(_0x36b4cc){if(_['includes']([_0xde1c('0x39'),_0xde1c('0x3a')],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x3c')]&&!_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0x36b4cc[_0xde1c('0x3c')][_0xde1c('0x3e')]()]=_0x36b4cc['content'][_0xde1c('0x34')]();}else if(_[_0xde1c('0x3f')]([_0xde1c('0x39'),'picklist'],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x36b4cc[_0xde1c('0x43')]['toString']()});}else if(_0x36b4cc[_0xde1c('0x3b')]==='variable'&&_0x36b4cc[_0xde1c('0x44')]&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['variableName']]&&_0x1b23fb['custom_fields'][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x4248f1[_0x36b4cc[_0xde1c('0x44')]][_0xde1c('0x34')]()});}else if(_0x36b4cc[_0xde1c('0x3b')]===_0xde1c('0x45')&&_0x36b4cc['Variable']&&_0x36b4cc[_0xde1c('0x46')]['name']&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['Variable']['name']['toLowerCase']()]&&_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc['idField'],'value':_0x4248f1[_0x36b4cc['Variable']['name'][_0xde1c('0x3e')]()][_0xde1c('0x34')]()});}});}return _0x1b23fb;}exports[_0xde1c('0x47')]=function(_0x124955,_0x2d8f6c,_0x192b85,_0x5f32ba,_0x20de58,_0x5841fd){var _0x3cf645,_0x54c4bc;_0x5841fd['remoteUri']=intUtil['stripTrailingSlash'](_0x5841fd[_0xde1c('0x1c')]);_0x5841fd['serverUrl']=intUtil[_0xde1c('0x48')](_0x5841fd[_0xde1c('0x49')]);if(_0x20de58&&_0x20de58['monitor_format']){logger['info']('[QUEUE]',_0xde1c('0x4a'));_0x2d8f6c[_0xde1c('0x4b')]=util[_0xde1c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5841fd[_0xde1c('0x49')],_0x2d8f6c[_0xde1c('0x4c')],md5(_0x2d8f6c[_0xde1c('0x4c')]));}else{_0x2d8f6c[_0xde1c('0x4b')]='';}headers['Authorization']=getAuth(_0x5841fd);return getUser(_0x5841fd,_0x5f32ba['email'])['then'](function(_0x542551){_0x3cf645=_0x542551;logger['info'](_0xde1c('0x4d'),_0x3cf645['id']);return getEndUser(_0x5841fd,_0x2d8f6c['calleridname'],_0x2d8f6c[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x1999d8){_0x54c4bc=_0x1999d8;logger['info'](_0xde1c('0x4f'),_0x54c4bc['id']);return getTicket(_0x5841fd,_0x3cf645,_0x54c4bc,_0x192b85,_0x2d8f6c);})[_0xde1c('0x17')](function(_0x35d852){if(_0x35d852){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x35d852['id']);switch(_0x5841fd[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger[_0xde1c('0xc')](_0xde1c('0x52'),_0xde1c('0x53'));return request({'uri':util['format'](_0xde1c('0x54'),_0x5841fd[_0xde1c('0x1c')],_0x3cf645['id'],_0x35d852['id']),'method':_0xde1c('0x10')});case _0xde1c('0x55'):logger['info'](_0xde1c('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x5f32ba[_0xde1c('0x12')]),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5841fd[_0xde1c('0x1c')][_0xde1c('0x59')](_0xde1c('0x5a'),''),_0x35d852['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x52'),_0xde1c('0x5c'));}}})['catch'](function(_0x1a4b2d){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1a4b2d,{'showHidden':!![],'depth':null}));});};exports[_0xde1c('0x5e')]=function(_0x13f83d,_0x424988,_0x251c6a,_0x3c5965,_0x4678b5,_0x5c3d0d,_0x52d897){var _0x320628,_0x4267ff;_0x5c3d0d[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x5c3d0d['remoteUri']);_0x5c3d0d['serverUrl']=intUtil[_0xde1c('0x48')](_0x5c3d0d[_0xde1c('0x49')]);if(_0x52d897&&_0x52d897[_0xde1c('0x5f')]&&_0x52d897[_0xde1c('0x5f')]!==_0xde1c('0x60')){logger[_0xde1c('0xc')](_0xde1c('0x61'),_0xde1c('0x4a'));_0x424988[_0xde1c('0x4b')]=util['format'](_0xde1c('0x62'),_0x5c3d0d[_0xde1c('0x49')],_0x424988[_0xde1c('0x4c')],md5(_0x424988[_0xde1c('0x4c')]));}headers[_0xde1c('0x63')]=getAuth(_0x5c3d0d);return getUser(_0x5c3d0d,_0x3c5965['email'])[_0xde1c('0x17')](function(_0x16812e){_0x320628=_0x16812e;logger['info']('The\x20User\x20ID\x20is:',_0x320628['id']);return getEndUser(_0x5c3d0d,_0x424988[_0xde1c('0x64')],_0x424988[_0xde1c('0x65')]);})[_0xde1c('0x17')](function(_0x464f36){_0x4267ff=_0x464f36;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x4267ff['id']);return getTicket(_0x5c3d0d,_0x320628,_0x4267ff,_0x251c6a,_0x424988);})['then'](function(_0x3b3a04){if(_0x3b3a04){logger['info'](_0xde1c('0x50'),_0x3b3a04['id']);switch(_0x5c3d0d[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger['info'](_0xde1c('0x61'),_0xde1c('0x53'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5c3d0d['remoteUri'],_0x320628['id'],_0x3b3a04['id']),'method':'POST'});case _0xde1c('0x55'):logger[_0xde1c('0xc')]('[OUTBOUND]',_0xde1c('0x66'));emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x3c5965['name']),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5c3d0d[_0xde1c('0x1c')][_0xde1c('0x59')]('/api/v2',''),_0x3b3a04['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x61'),_0xde1c('0x5c'));}}})[_0xde1c('0x67')](function(_0x4f3246){logger[_0xde1c('0x5b')](_0xde1c('0x68'),util[_0xde1c('0x5d')](_0x4f3246,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x430896,_0x67c744,_0x1e2a01,_0x5c7d9e,_0x59bcc2,_0x2a9076){var _0x3387d4,_0x14bb43;_0x2a9076[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x2a9076[_0xde1c('0x1c')]);_0x2a9076['serverUrl']=intUtil['stripTrailingSlash'](_0x2a9076['serverUrl']);if(_0x59bcc2&&_0x59bcc2[_0xde1c('0x69')]){logger[_0xde1c('0xc')]('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']',_0xde1c('0x4a'));_0x67c744[_0xde1c('0x4b')]=util[_0xde1c('0xe')](_0xde1c('0x62'),_0x2a9076[_0xde1c('0x49')],_0x67c744[_0xde1c('0x4c')],md5(_0x67c744[_0xde1c('0x4c')]));}else{_0x67c744[_0xde1c('0x4b')]='';}headers[_0xde1c('0x63')]=getAuth(_0x2a9076);return getUser(_0x2a9076)['then'](function(_0x25c77a){_0x3387d4=_0x25c77a;logger['info']('The\x20User\x20ID\x20is:',_0x3387d4['id']);return getEndUser(_0x2a9076,_0x67c744[_0xde1c('0x6c')],_0x67c744[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x5af940){_0x14bb43=_0x5af940;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x14bb43['id']);return getTicket(_0x2a9076,_0x3387d4,_0x14bb43,_0x1e2a01,_0x67c744);})[_0xde1c('0x17')](function(_0x18c5b7){if(_0x18c5b7){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x18c5b7['id']);}})['catch'](function(_0x1c7c8e){logger['error']('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1c7c8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6462=['Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Searching\x20enduser\x20with\x20phone','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','toString','idField','custom_fields','push','variableName','customVariable','Variable','customField','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','Fields','then'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x6462,0x187));var _0x2646=function(_0x44b517,_0x5d0ed5){_0x44b517=_0x44b517-0x0;var _0x82d9b5=_0x6462[_0x44b517];return _0x82d9b5;};'use strict';var _=require(_0x2646('0x0'));var rp=require(_0x2646('0x1'));var md5=require(_0x2646('0x2'));var util=require(_0x2646('0x3'));var Redis=require(_0x2646('0x4'));var intUtil=require('./util');var config=require(_0x2646('0x5'));var logger=require(_0x2646('0x6'))('zendesk');config[_0x2646('0x7')]=_[_0x2646('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x2646('0x9'))(new Redis(config[_0x2646('0x7')]));function emit(_0x4daf5f,_0x2b1d6a,_0x2ba22e){io['to'](_0x4daf5f)[_0x2646('0xa')](_0x2b1d6a,_0x2ba22e);}var headers={'Content-Type':_0x2646('0xb'),'Accept':_0x2646('0xb')};function getTicket(_0x194bdb,_0x225349,_0x1bd371,_0x17ad4c,_0x3a5daa){logger[_0x2646('0xc')](_0x2646('0xd'));return request({'uri':util[_0x2646('0xe')](_0x2646('0xf'),_0x194bdb[_0x2646('0x10')]),'method':'POST','body':{'ticket':_[_0x2646('0x11')]({'requester_id':_0x1bd371['id'],'submitter_id':_0x225349?_0x225349['id']:undefined,'assignee_id':_0x225349?_0x225349['id']:undefined,'tags':getTags(_0x17ad4c[_0x2646('0x12')],_0x2646('0x13')),'subject':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x15')],_0x3a5daa,'\x20'),'description':intUtil[_0x2646('0x14')](_0x17ad4c['Descriptions'],_0x3a5daa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2646('0x14')](_0x17ad4c[_0x2646('0x16')],_0x3a5daa,'\x0a')}},getCustomFields(_0x17ad4c[_0x2646('0x17')],_0x3a5daa))}})[_0x2646('0x18')](function(_0x1a4cc9){logger[_0x2646('0xc')](_0x2646('0x19'));return _0x1a4cc9['ticket'];});}function getUser(_0x1b156e,_0x46ed17){if(intUtil[_0x2646('0x1a')](_0x46ed17)){logger[_0x2646('0xc')]('Getting\x20agent\x20with\x20email',_0x46ed17);return request({'uri':util['format'](_0x2646('0x1b'),_0x1b156e['remoteUri']),'qs':{'query':util[_0x2646('0xe')](_0x2646('0x1c'),_0x46ed17)}})[_0x2646('0x18')](function(_0x2f3240){if(_0x2f3240[_0x2646('0x1d')]){logger[_0x2646('0xc')]('Agent\x20found!');return _[_0x2646('0x1e')](_0x2f3240['results'],{'email':_0x46ed17,'role':'agent'});}else{logger[_0x2646('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2646('0xe')]('%s/users/me.json',_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x10ade2){logger[_0x2646('0xc')](_0x2646('0x1f'));return _0x10ade2[_0x2646('0x20')];});}});}else{logger['info'](_0x2646('0x21'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x22'),_0x1b156e[_0x2646('0x10')])})[_0x2646('0x18')](function(_0x5533e3){logger['info'](_0x2646('0x1f'));return _0x5533e3['user'];});}}function getEndUser(_0x11609b,_0x268d0e,_0x3f384f){logger['info'](_0x2646('0x23'),_0x3f384f);return request({'uri':util[_0x2646('0xe')](_0x2646('0x1b'),_0x11609b[_0x2646('0x10')]),'qs':{'query':util[_0x2646('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f384f)}})[_0x2646('0x18')](function(_0x2f2fb9){var _0x25b55a;if(_0x2f2fb9['results'][_0x2646('0x24')]){_0x2f2fb9[_0x2646('0x25')]=_['filter'](_0x2f2fb9[_0x2646('0x25')],{'suspended':![],'role':'end-user'});if(_0x2f2fb9['results']['length']){_0x25b55a=_[_0x2646('0x26')](_0x2f2fb9[_0x2646('0x25')]);}}if(_0x25b55a){logger['info'](_0x2646('0x27'));return _0x25b55a;}else{logger[_0x2646('0xc')](_0x2646('0x28'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x29'),_0x11609b[_0x2646('0x10')]),'method':_0x2646('0x2a'),'body':{'user':{'role':'end-user','name':util[_0x2646('0xe')](_0x2646('0x2b'),_0x268d0e||_0x3f384f),'phone':_0x3f384f}}})[_0x2646('0x18')](function(_0x24c241){logger['info']('Enduser\x20created.');return _0x24c241[_0x2646('0x20')];});}});}function getAuth(_0x4aa577){var _0x4fc4fb;if(_0x4aa577[_0x2646('0x2c')]==='password'){_0x4fc4fb=util['format'](_0x2646('0x2d'),_0x4aa577[_0x2646('0x2e')],_0x4aa577[_0x2646('0x2f')]);}else if(_0x4aa577[_0x2646('0x2c')]===_0x2646('0x30')){_0x4fc4fb=util[_0x2646('0xe')]('%s/token:%s',_0x4aa577['username'],_0x4aa577[_0x2646('0x30')]);}return util[_0x2646('0xe')](_0x2646('0x31'),new Buffer(_0x4fc4fb)['toString'](_0x2646('0x32')));}function request(_0x482254){logger[_0x2646('0x33')](_0x2646('0x34'),JSON['stringify'](_0x482254));return rp(_[_0x2646('0x8')](_0x482254,{'method':_0x2646('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3cd45e,_0x4f5393){var _0x5a1625=[];if(_0x3cd45e&&_0x3cd45e[_0x2646('0x24')]>0x0){_0x5a1625=_[_0x2646('0x36')](_0x3cd45e,_0x4f5393);}return _0x5a1625;}function getCustomFields(_0xdf8d51,_0x4f633d){var _0x4877cc=[];var _0x196fa1={'custom_fields':[]};if(_0xdf8d51[_0x2646('0x24')]>0x0){_[_0x2646('0x37')](_0xdf8d51,function(_0x27aaf5){if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5['nameField']&&!_0x27aaf5['customField']){_0x196fa1[_0x27aaf5[_0x2646('0x3b')][_0x2646('0x3c')]()]=_0x27aaf5[_0x2646('0x3d')][_0x2646('0x3e')]();}else if(_['includes']([_0x2646('0x38'),_0x2646('0x39')],_0x27aaf5[_0x2646('0x3a')])&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x196fa1[_0x2646('0x40')][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x27aaf5['content']['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]==='variable'&&_0x27aaf5[_0x2646('0x42')]&&_0x27aaf5[_0x2646('0x3f')]&&_0x27aaf5['customField']){_0x4f633d[_0x27aaf5[_0x2646('0x42')]]&&_0x196fa1[_0x2646('0x40')]['push']({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x42')]]['toString']()});}else if(_0x27aaf5[_0x2646('0x3a')]===_0x2646('0x43')&&_0x27aaf5[_0x2646('0x44')]&&_0x27aaf5[_0x2646('0x44')]['name']&&_0x27aaf5['idField']&&_0x27aaf5[_0x2646('0x45')]){_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')][_0x2646('0x3c')]()]&&_0x196fa1['custom_fields'][_0x2646('0x41')]({'id':_0x27aaf5[_0x2646('0x3f')],'value':_0x4f633d[_0x27aaf5[_0x2646('0x44')][_0x2646('0x13')]['toLowerCase']()][_0x2646('0x3e')]()});}});}return _0x196fa1;}exports['queue']=function(_0x3e3277,_0x19ecaf,_0x2a858e,_0xc61973,_0xfde522,_0x23d01d){var _0xee95ba,_0xb0e603;_0x23d01d['remoteUri']=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x10')]);_0x23d01d[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x23d01d[_0x2646('0x47')]);if(_0xfde522&&_0xfde522['monitor_format']){logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x49'));_0x19ecaf[_0x2646('0x4a')]=util['format'](_0x2646('0x4b'),_0x23d01d[_0x2646('0x47')],_0x19ecaf[_0x2646('0x4c')],md5(_0x19ecaf['uniqueid']));}else{_0x19ecaf[_0x2646('0x4a')]='';}headers['Authorization']=getAuth(_0x23d01d);return getUser(_0x23d01d,_0xc61973['email'])[_0x2646('0x18')](function(_0x26a26a){_0xee95ba=_0x26a26a;logger['info']('The\x20User\x20ID\x20is:',_0xee95ba['id']);return getEndUser(_0x23d01d,_0x19ecaf['calleridname'],_0x19ecaf[_0x2646('0x4d')]);})['then'](function(_0x3719e9){_0xb0e603=_0x3719e9;logger[_0x2646('0xc')](_0x2646('0x4e'),_0xb0e603['id']);return getTicket(_0x23d01d,_0xee95ba,_0xb0e603,_0x2a858e,_0x19ecaf);})['then'](function(_0x4a8a8d){if(_0x4a8a8d){logger['info'](_0x2646('0x4f'),_0x4a8a8d['id']);switch(_0x23d01d[_0x2646('0x3a')]){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x23d01d[_0x2646('0x10')],_0xee95ba['id'],_0x4a8a8d['id']),'method':_0x2646('0x2a')});case _0x2646('0x52'):logger[_0x2646('0xc')](_0x2646('0x48'),_0x2646('0x53'));emit(util['format'](_0x2646('0x54'),_0xc61973[_0x2646('0x13')]),'trigger:browser:url',{'uri':util[_0x2646('0xe')](_0x2646('0x55'),_0x23d01d[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4a8a8d['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x48'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0x55db8d){logger[_0x2646('0x57')](_0x2646('0x5a'),util['inspect'](_0x55db8d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x132ecc,_0x11dd31,_0x5148fe,_0x5d4fa3,_0x207ffc,_0x44c053,_0x2e8ac9){var _0x5b26c6,_0x37e1b5;_0x44c053[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x44c053[_0x2646('0x10')]);_0x44c053[_0x2646('0x47')]=intUtil['stripTrailingSlash'](_0x44c053['serverUrl']);if(_0x2e8ac9&&_0x2e8ac9[_0x2646('0x5b')]&&_0x2e8ac9[_0x2646('0x5b')]!==_0x2646('0x5c')){logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x49'));_0x11dd31[_0x2646('0x4a')]=util[_0x2646('0xe')](_0x2646('0x4b'),_0x44c053[_0x2646('0x47')],_0x11dd31[_0x2646('0x4c')],md5(_0x11dd31[_0x2646('0x4c')]));}headers[_0x2646('0x5e')]=getAuth(_0x44c053);return getUser(_0x44c053,_0x5d4fa3[_0x2646('0x5f')])[_0x2646('0x18')](function(_0x4bf2a1){_0x5b26c6=_0x4bf2a1;logger[_0x2646('0xc')]('The\x20User\x20ID\x20is:',_0x5b26c6['id']);return getEndUser(_0x44c053,_0x11dd31[_0x2646('0x60')],_0x11dd31[_0x2646('0x61')]);})[_0x2646('0x18')](function(_0x43e31a){_0x37e1b5=_0x43e31a;logger[_0x2646('0xc')](_0x2646('0x4e'),_0x37e1b5['id']);return getTicket(_0x44c053,_0x5b26c6,_0x37e1b5,_0x5148fe,_0x11dd31);})['then'](function(_0x4b8cb9){if(_0x4b8cb9){logger['info'](_0x2646('0x4f'),_0x4b8cb9['id']);switch(_0x44c053['type']){case _0x2646('0x50'):logger[_0x2646('0xc')](_0x2646('0x5d'),_0x2646('0x51'));return request({'uri':util[_0x2646('0xe')](_0x2646('0x62'),_0x44c053['remoteUri'],_0x5b26c6['id'],_0x4b8cb9['id']),'method':_0x2646('0x2a')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2646('0xe')](_0x2646('0x54'),_0x5d4fa3[_0x2646('0x13')]),'trigger:browser:url',{'uri':util['format'](_0x2646('0x55'),_0x44c053[_0x2646('0x10')][_0x2646('0x56')]('/api/v2',''),_0x4b8cb9['id'])});break;default:logger[_0x2646('0x57')](_0x2646('0x5d'),_0x2646('0x58'));}}})[_0x2646('0x59')](function(_0xfb0280){logger[_0x2646('0x57')](_0x2646('0x63'),util['inspect'](_0xfb0280,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1bc147,_0x3aebdf,_0x58169b,_0x339957,_0x282edd,_0x2486fc){var _0x2a124e,_0x465674;_0x2486fc[_0x2646('0x10')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x10')]);_0x2486fc[_0x2646('0x47')]=intUtil[_0x2646('0x46')](_0x2486fc[_0x2646('0x47')]);if(_0x282edd&&_0x282edd[_0x2646('0x64')]){logger[_0x2646('0xc')]('['+_0x3aebdf[_0x2646('0x65')][_0x2646('0x66')]()+']',_0x2646('0x49'));_0x3aebdf['recordingURL']=util[_0x2646('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2486fc[_0x2646('0x47')],_0x3aebdf[_0x2646('0x4c')],md5(_0x3aebdf[_0x2646('0x4c')]));}else{_0x3aebdf[_0x2646('0x4a')]='';}headers[_0x2646('0x5e')]=getAuth(_0x2486fc);return getUser(_0x2486fc)[_0x2646('0x18')](function(_0x27682d){_0x2a124e=_0x27682d;logger[_0x2646('0xc')](_0x2646('0x67'),_0x2a124e['id']);return getEndUser(_0x2486fc,_0x3aebdf['calleridname'],_0x3aebdf[_0x2646('0x4d')]);})[_0x2646('0x18')](function(_0x45bc4b){_0x465674=_0x45bc4b;logger['info']('The\x20Enduser\x20ID\x20is:',_0x465674['id']);return getTicket(_0x2486fc,_0x2a124e,_0x465674,_0x58169b,_0x3aebdf);})[_0x2646('0x18')](function(_0x305f90){if(_0x305f90){logger[_0x2646('0xc')](_0x2646('0x4f'),_0x305f90['id']);}})[_0x2646('0x59')](function(_0x1c27fb){logger[_0x2646('0x57')]('['+_0x3aebdf['lastevent'][_0x2646('0x66')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1c27fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff