// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9567=['none','[OUTBOUND]','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','defaults','localhost','redis','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','forEach','type','string','customField','toLowerCase','content','idField','variable','custom_fields','variableName','customVariable','Variable','push','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat'];(function(_0x576170,_0x1712ae){var _0x397c70=function(_0x2eb9de){while(--_0x2eb9de){_0x576170['push'](_0x576170['shift']());}};_0x397c70(++_0x1712ae);}(_0x9567,0xdc));var _0x7956=function(_0x5cd8c2,_0x510877){_0x5cd8c2=_0x5cd8c2-0x0;var _0x22e4c6=_0x9567[_0x5cd8c2];return _0x22e4c6;};'use strict';var _=require(_0x7956('0x0'));var rp=require(_0x7956('0x1'));var md5=require(_0x7956('0x2'));var util=require(_0x7956('0x3'));var Redis=require(_0x7956('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x7956('0x5'))(_0x7956('0x6'));config['redis']=_[_0x7956('0x7')](config['redis'],{'host':_0x7956('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7956('0x9')]));function emit(_0x31b50d,_0x48b2b3,_0x3c213a){io['to'](_0x31b50d)['emit'](_0x48b2b3,_0x3c213a);}var headers={'Content-Type':_0x7956('0xa'),'Accept':_0x7956('0xa')};function getTicket(_0x53310c,_0x127891,_0xe825,_0x5919db,_0x1fd87b){logger[_0x7956('0xb')](_0x7956('0xc'));return request({'uri':util['format'](_0x7956('0xd'),_0x53310c[_0x7956('0xe')]),'method':_0x7956('0xf'),'body':{'ticket':_[_0x7956('0x10')]({'requester_id':_0xe825['id'],'submitter_id':_0x127891?_0x127891['id']:undefined,'assignee_id':_0x127891?_0x127891['id']:undefined,'tags':getTags(_0x5919db['Tags'],_0x7956('0x11')),'subject':intUtil[_0x7956('0x12')](_0x5919db[_0x7956('0x13')],_0x1fd87b,'\x20'),'description':intUtil['getString'](_0x5919db[_0x7956('0x14')],_0x1fd87b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7956('0x12')](_0x5919db[_0x7956('0x14')],_0x1fd87b,'\x0a')}},getCustomFields(_0x5919db[_0x7956('0x15')],_0x1fd87b))}})[_0x7956('0x16')](function(_0x3d952d){logger[_0x7956('0xb')](_0x7956('0x17'));return _0x3d952d[_0x7956('0x18')];});}function getUser(_0x6a6d78,_0x41d67a){if(intUtil[_0x7956('0x19')](_0x41d67a)){logger[_0x7956('0xb')](_0x7956('0x1a'),_0x41d67a);return request({'uri':util[_0x7956('0x1b')](_0x7956('0x1c'),_0x6a6d78['remoteUri']),'qs':{'query':util['format'](_0x7956('0x1d'),_0x41d67a)}})[_0x7956('0x16')](function(_0x5041a4){if(_0x5041a4[_0x7956('0x1e')]){logger['info'](_0x7956('0x1f'));return _[_0x7956('0x20')](_0x5041a4['results'],{'email':_0x41d67a,'role':_0x7956('0x21')});}else{logger[_0x7956('0xb')](_0x7956('0x22'));return request({'uri':util['format'](_0x7956('0x23'),_0x6a6d78['remoteUri'])})[_0x7956('0x16')](function(_0x5100d8){logger[_0x7956('0xb')](_0x7956('0x24'));return _0x5100d8[_0x7956('0x25')];});}});}else{logger[_0x7956('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7956('0x1b')](_0x7956('0x23'),_0x6a6d78[_0x7956('0xe')])})['then'](function(_0x53d1c4){logger[_0x7956('0xb')](_0x7956('0x24'));return _0x53d1c4[_0x7956('0x25')];});}}function getEndUser(_0x1c407a,_0x4572b2,_0x4e5b2d){logger[_0x7956('0xb')](_0x7956('0x26'),_0x4e5b2d);return request({'uri':util[_0x7956('0x1b')](_0x7956('0x1c'),_0x1c407a[_0x7956('0xe')]),'qs':{'query':util[_0x7956('0x1b')]('type:user\x20role:end-user\x20phone:%s',_0x4e5b2d)}})[_0x7956('0x16')](function(_0x33401e){var _0x377261;if(_0x33401e[_0x7956('0x27')][_0x7956('0x28')]){_0x33401e[_0x7956('0x27')]=_[_0x7956('0x29')](_0x33401e[_0x7956('0x27')],{'suspended':![],'role':_0x7956('0x2a')});if(_0x33401e[_0x7956('0x27')][_0x7956('0x28')]){_0x377261=_[_0x7956('0x2b')](_0x33401e[_0x7956('0x27')]);}}if(_0x377261){logger[_0x7956('0xb')](_0x7956('0x2c'));return _0x377261;}else{logger[_0x7956('0xb')](_0x7956('0x2d'));return request({'uri':util[_0x7956('0x1b')](_0x7956('0x2e'),_0x1c407a[_0x7956('0xe')]),'method':'POST','body':{'user':{'role':_0x7956('0x2a'),'name':util[_0x7956('0x1b')](_0x7956('0x2f'),_0x4572b2||_0x4e5b2d),'phone':_0x4e5b2d}}})[_0x7956('0x16')](function(_0x3e5e14){logger[_0x7956('0xb')]('Enduser\x20created.');return _0x3e5e14[_0x7956('0x25')];});}});}function getAuth(_0x18fdc6){var _0x50d8cc;if(_0x18fdc6[_0x7956('0x30')]===_0x7956('0x31')){_0x50d8cc=util[_0x7956('0x1b')](_0x7956('0x32'),_0x18fdc6[_0x7956('0x33')],_0x18fdc6[_0x7956('0x31')]);}else if(_0x18fdc6[_0x7956('0x30')]===_0x7956('0x34')){_0x50d8cc=util[_0x7956('0x1b')](_0x7956('0x35'),_0x18fdc6[_0x7956('0x33')],_0x18fdc6[_0x7956('0x34')]);}return util[_0x7956('0x1b')](_0x7956('0x36'),new Buffer(_0x50d8cc)[_0x7956('0x37')](_0x7956('0x38')));}function request(_0x5647fa){logger[_0x7956('0x39')](_0x7956('0x3a'),JSON['stringify'](_0x5647fa));return rp(_[_0x7956('0x7')](_0x5647fa,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x56f18a,_0x4d7dcd){var _0x47b857=[];if(_0x56f18a&&_0x56f18a[_0x7956('0x28')]>0x0){_0x47b857=_['map'](_0x56f18a,_0x4d7dcd);}return _0x47b857;}function getCustomFields(_0x1fc3aa,_0x2cb54e){var _0x1c8048=[];var _0x26f7b5={'custom_fields':[]};if(_0x1fc3aa[_0x7956('0x28')]>0x0){_[_0x7956('0x3b')](_0x1fc3aa,function(_0x417f6d){if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x3d')&&_0x417f6d['nameField']&&!_0x417f6d[_0x7956('0x3e')]){_0x26f7b5[_0x417f6d['nameField'][_0x7956('0x3f')]()]=_0x417f6d[_0x7956('0x40')][_0x7956('0x37')]();}else if(_0x417f6d[_0x7956('0x3c')]==='string'&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x26f7b5['custom_fields']['push']({'id':_0x417f6d[_0x7956('0x41')],'value':_0x417f6d['content'][_0x7956('0x37')]()});}else if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x42')&&_0x417f6d['variableName']&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x2cb54e[_0x417f6d['variableName']]&&_0x26f7b5[_0x7956('0x43')]['push']({'id':_0x417f6d[_0x7956('0x41')],'value':_0x2cb54e[_0x417f6d[_0x7956('0x44')]][_0x7956('0x37')]()});}else if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x45')&&_0x417f6d['Variable']&&_0x417f6d['Variable'][_0x7956('0x11')]&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x2cb54e[_0x417f6d[_0x7956('0x46')][_0x7956('0x11')][_0x7956('0x3f')]()]&&_0x26f7b5['custom_fields'][_0x7956('0x47')]({'id':_0x417f6d[_0x7956('0x41')],'value':_0x2cb54e[_0x417f6d[_0x7956('0x46')][_0x7956('0x11')][_0x7956('0x3f')]()][_0x7956('0x37')]()});}});}return _0x26f7b5;}exports[_0x7956('0x48')]=function(_0x280b2c,_0x1d64f2,_0x43353a,_0x21082d,_0x3c38f9,_0x393e55){var _0x200394,_0x2d2c5e;_0x393e55['remoteUri']=intUtil[_0x7956('0x49')](_0x393e55['remoteUri']);_0x393e55['serverUrl']=intUtil[_0x7956('0x49')](_0x393e55[_0x7956('0x4a')]);if(_0x3c38f9&&_0x3c38f9[_0x7956('0x4b')]){logger[_0x7956('0xb')](_0x7956('0x4c'),_0x7956('0x4d'));_0x1d64f2[_0x7956('0x4e')]=util[_0x7956('0x1b')](_0x7956('0x4f'),_0x393e55[_0x7956('0x4a')],_0x1d64f2[_0x7956('0x50')],md5(_0x1d64f2[_0x7956('0x50')]));}else{_0x1d64f2[_0x7956('0x4e')]='';}headers[_0x7956('0x51')]=getAuth(_0x393e55);return getUser(_0x393e55,_0x21082d[_0x7956('0x52')])[_0x7956('0x16')](function(_0x1c2ecb){_0x200394=_0x1c2ecb;logger[_0x7956('0xb')](_0x7956('0x53'),_0x200394['id']);return getEndUser(_0x393e55,_0x1d64f2[_0x7956('0x54')],_0x1d64f2[_0x7956('0x55')]);})[_0x7956('0x16')](function(_0x554b3e){_0x2d2c5e=_0x554b3e;logger[_0x7956('0xb')](_0x7956('0x56'),_0x2d2c5e['id']);return getTicket(_0x393e55,_0x200394,_0x2d2c5e,_0x43353a,_0x1d64f2);})[_0x7956('0x16')](function(_0x493092){if(_0x493092){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x493092['id']);switch(_0x393e55[_0x7956('0x3c')]){case _0x7956('0x57'):logger['info'](_0x7956('0x4c'),_0x7956('0x58'));return request({'uri':util['format'](_0x7956('0x59'),_0x393e55[_0x7956('0xe')],_0x200394['id'],_0x493092['id']),'method':'POST'});case _0x7956('0x5a'):logger[_0x7956('0xb')](_0x7956('0x4c'),_0x7956('0x5b'));emit(util[_0x7956('0x1b')](_0x7956('0x5c'),_0x21082d[_0x7956('0x11')]),'trigger:browser:url',{'uri':util[_0x7956('0x1b')](_0x7956('0x5d'),_0x393e55[_0x7956('0xe')],_0x493092['id'])});break;default:logger[_0x7956('0x5e')]('[QUEUE]',_0x7956('0x5f'));}}})[_0x7956('0x60')](function(_0x369db1){logger[_0x7956('0x5e')](_0x7956('0x61'),util[_0x7956('0x62')](_0x369db1,{'showHidden':!![],'depth':null}));});};exports[_0x7956('0x63')]=function(_0x277d78,_0x3d7a33,_0x20efca,_0x29a005,_0x1d2af8,_0x11424e,_0x121c79){var _0x513803,_0x46a2f5;_0x11424e[_0x7956('0xe')]=intUtil[_0x7956('0x49')](_0x11424e[_0x7956('0xe')]);_0x11424e['serverUrl']=intUtil[_0x7956('0x49')](_0x11424e[_0x7956('0x4a')]);if(_0x121c79&&_0x121c79[_0x7956('0x64')]&&_0x121c79[_0x7956('0x64')]!==_0x7956('0x65')){logger[_0x7956('0xb')](_0x7956('0x66'),'Recording\x20is\x20enabled!');_0x3d7a33['recordingURL']=util[_0x7956('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11424e[_0x7956('0x4a')],_0x3d7a33[_0x7956('0x50')],md5(_0x3d7a33[_0x7956('0x50')]));}headers[_0x7956('0x51')]=getAuth(_0x11424e);return getUser(_0x11424e,_0x29a005[_0x7956('0x52')])[_0x7956('0x16')](function(_0x42f636){_0x513803=_0x42f636;logger[_0x7956('0xb')](_0x7956('0x53'),_0x513803['id']);return getEndUser(_0x11424e,_0x3d7a33['destcalleridname'],_0x3d7a33[_0x7956('0x67')]);})[_0x7956('0x16')](function(_0x45cc68){_0x46a2f5=_0x45cc68;logger['info'](_0x7956('0x56'),_0x46a2f5['id']);return getTicket(_0x11424e,_0x513803,_0x46a2f5,_0x20efca,_0x3d7a33);})[_0x7956('0x16')](function(_0x5f4584){if(_0x5f4584){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5f4584['id']);switch(_0x11424e[_0x7956('0x3c')]){case _0x7956('0x57'):logger[_0x7956('0xb')](_0x7956('0x66'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x7956('0x1b')](_0x7956('0x59'),_0x11424e[_0x7956('0xe')],_0x513803['id'],_0x5f4584['id']),'method':'POST'});case _0x7956('0x5a'):logger[_0x7956('0xb')](_0x7956('0x66'),_0x7956('0x5b'));emit(util[_0x7956('0x1b')](_0x7956('0x5c'),_0x29a005['name']),'trigger:browser:url',{'uri':util[_0x7956('0x1b')]('%s/agent/tickets/%s',_0x11424e[_0x7956('0xe')],_0x5f4584['id'])});break;default:logger['error'](_0x7956('0x66'),_0x7956('0x5f'));}}})[_0x7956('0x60')](function(_0x50fecd){logger['error'](_0x7956('0x68'),util[_0x7956('0x62')](_0x50fecd,{'showHidden':!![],'depth':null}));});};exports[_0x7956('0x69')]=function(_0x3741e1,_0x5b0225,_0x1d2ff2,_0x1f4f2f,_0x16beac,_0x1d52cb){var _0xb1044f,_0x40d052;_0x1d52cb[_0x7956('0xe')]=intUtil['stripTrailingSlash'](_0x1d52cb[_0x7956('0xe')]);_0x1d52cb[_0x7956('0x4a')]=intUtil[_0x7956('0x49')](_0x1d52cb[_0x7956('0x4a')]);if(_0x16beac&&_0x16beac[_0x7956('0x4b')]){logger[_0x7956('0xb')]('['+_0x5b0225['lastevent'][_0x7956('0x6a')]()+']',_0x7956('0x4d'));_0x5b0225[_0x7956('0x4e')]=util[_0x7956('0x1b')](_0x7956('0x4f'),_0x1d52cb[_0x7956('0x4a')],_0x5b0225[_0x7956('0x50')],md5(_0x5b0225[_0x7956('0x50')]));}else{_0x5b0225[_0x7956('0x4e')]='';}headers[_0x7956('0x51')]=getAuth(_0x1d52cb);return getUser(_0x1d52cb)[_0x7956('0x16')](function(_0x426471){_0xb1044f=_0x426471;logger['info'](_0x7956('0x53'),_0xb1044f['id']);return getEndUser(_0x1d52cb,_0x5b0225[_0x7956('0x54')],_0x5b0225[_0x7956('0x55')]);})[_0x7956('0x16')](function(_0x2c92bb){_0x40d052=_0x2c92bb;logger['info']('The\x20Enduser\x20ID\x20is:',_0x40d052['id']);return getTicket(_0x1d52cb,_0xb1044f,_0x40d052,_0x1d2ff2,_0x5b0225);})['then'](function(_0x4341a6){if(_0x4341a6){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4341a6['id']);}})['catch'](function(_0x44c403){logger['error']('['+_0x5b0225['lastevent'][_0x7956('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x7956('0x62')](_0x44c403,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff