// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe22e=['uniqueid','destcalleridname','destcalleridnum','%s/agent/tickets/%s','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','redis','defaults','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','POST','Enduser\x20created.','user','authType','password','%s:%s','username','%s/token:%s','token','toString','debug','[HTTP]','stringify','GET','map','forEach','picklist','type','nameField','toLowerCase','content','includes','string','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x30bd4d,_0x50eb60){var _0x306915=function(_0x5ae782){while(--_0x5ae782){_0x30bd4d['push'](_0x30bd4d['shift']());}};_0x306915(++_0x50eb60);}(_0xe22e,0x15e));var _0xee22=function(_0x2382b7,_0x271ef2){_0x2382b7=_0x2382b7-0x0;var _0x4ea157=_0xe22e[_0x2382b7];return _0x4ea157;};'use strict';var _=require(_0xee22('0x0'));var rp=require('request-promise');var md5=require(_0xee22('0x1'));var util=require(_0xee22('0x2'));var Redis=require(_0xee22('0x3'));var intUtil=require(_0xee22('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xee22('0x5')]=_[_0xee22('0x6')](config[_0xee22('0x5')],{'host':_0xee22('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee22('0x5')]));function emit(_0x40fcbc,_0x39de4b,_0x1b611f){io['to'](_0x40fcbc)[_0xee22('0x8')](_0x39de4b,_0x1b611f);}var headers={'Content-Type':'application/json','Accept':_0xee22('0x9')};function getTicket(_0x4b1f65,_0x48d047,_0x27e56f,_0x3a2570,_0x28877a){logger[_0xee22('0xa')](_0xee22('0xb'));return request({'uri':util[_0xee22('0xc')](_0xee22('0xd'),_0x4b1f65[_0xee22('0xe')]),'method':'POST','body':{'ticket':_[_0xee22('0xf')]({'requester_id':_0x27e56f['id'],'submitter_id':_0x48d047?_0x48d047['id']:undefined,'assignee_id':_0x48d047?_0x48d047['id']:undefined,'tags':getTags(_0x3a2570['Tags'],_0xee22('0x10')),'subject':intUtil['getString'](_0x3a2570['Subjects'],_0x28877a,'\x20'),'description':intUtil[_0xee22('0x11')](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a')}},getCustomFields(_0x3a2570[_0xee22('0x13')],_0x28877a))}})[_0xee22('0x14')](function(_0x4d27cd){logger[_0xee22('0xa')]('Ticket\x20created!');return _0x4d27cd[_0xee22('0x15')];});}function getUser(_0xa2013b,_0x2ae845){if(intUtil[_0xee22('0x16')](_0x2ae845)){logger[_0xee22('0xa')](_0xee22('0x17'),_0x2ae845);return request({'uri':util[_0xee22('0xc')](_0xee22('0x18'),_0xa2013b['remoteUri']),'qs':{'query':util[_0xee22('0xc')](_0xee22('0x19'),_0x2ae845)}})['then'](function(_0x49b008){if(_0x49b008[_0xee22('0x1a')]){logger[_0xee22('0xa')]('Agent\x20found!');return _[_0xee22('0x1b')](_0x49b008[_0xee22('0x1c')],{'email':_0x2ae845,'role':_0xee22('0x1d')});}else{logger[_0xee22('0xa')](_0xee22('0x1e'));return request({'uri':util[_0xee22('0xc')]('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x3f3a6f){logger[_0xee22('0xa')]('Admin\x20account\x20selected.');return _0x3f3a6f['user'];});}});}else{logger[_0xee22('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x4194c2){logger['info'](_0xee22('0x1f'));return _0x4194c2['user'];});}}function getEndUser(_0x4715d5,_0x3e72e5,_0x4bd62a){logger[_0xee22('0xa')](_0xee22('0x20'),_0x4bd62a);return request({'uri':util['format'](_0xee22('0x18'),_0x4715d5[_0xee22('0xe')]),'qs':{'query':util['format'](_0xee22('0x21'),_0x4bd62a)}})[_0xee22('0x14')](function(_0x9e7744){var _0x183d62;if(_0x9e7744['results'][_0xee22('0x22')]){_0x9e7744[_0xee22('0x1c')]=_[_0xee22('0x23')](_0x9e7744[_0xee22('0x1c')],{'suspended':![],'role':_0xee22('0x24')});if(_0x9e7744[_0xee22('0x1c')][_0xee22('0x22')]){_0x183d62=_[_0xee22('0x25')](_0x9e7744[_0xee22('0x1c')]);}}if(_0x183d62){logger[_0xee22('0xa')](_0xee22('0x26'));return _0x183d62;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xee22('0x27'),_0x4715d5['remoteUri']),'method':_0xee22('0x28'),'body':{'user':{'role':_0xee22('0x24'),'name':util[_0xee22('0xc')]('Caller\x20-\x20%s',_0x3e72e5||_0x4bd62a),'phone':_0x4bd62a}}})[_0xee22('0x14')](function(_0x4b0a3b){logger[_0xee22('0xa')](_0xee22('0x29'));return _0x4b0a3b[_0xee22('0x2a')];});}});}function getAuth(_0x385c11){var _0x1625bf;if(_0x385c11[_0xee22('0x2b')]===_0xee22('0x2c')){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2d'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x2c')]);}else if(_0x385c11[_0xee22('0x2b')]==='token'){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2f'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x30')]);}return util[_0xee22('0xc')]('Basic\x20%s',new Buffer(_0x1625bf)[_0xee22('0x31')]('base64'));}function request(_0x16cb26){logger[_0xee22('0x32')](_0xee22('0x33'),JSON[_0xee22('0x34')](_0x16cb26));return rp(_['defaults'](_0x16cb26,{'method':_0xee22('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x437371,_0x5159db){var _0x1e7978=[];if(_0x437371&&_0x437371['length']>0x0){_0x1e7978=_[_0xee22('0x36')](_0x437371,_0x5159db);}return _0x1e7978;}function getCustomFields(_0x3253d0,_0x56d110){var _0x388ace=[];var _0xed2ff1={'custom_fields':[]};if(_0x3253d0[_0xee22('0x22')]>0x0){_[_0xee22('0x37')](_0x3253d0,function(_0x379228){if(_['includes'](['string',_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3a')]&&!_0x379228['customField']){_0xed2ff1[_0x379228['nameField'][_0xee22('0x3b')]()]=_0x379228[_0xee22('0x3c')]['toString']();}else if(_[_0xee22('0x3d')]([_0xee22('0x3e'),_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3f')]&&_0x379228['customField']){_0xed2ff1[_0xee22('0x40')][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x379228[_0xee22('0x3c')]['toString']()});}else if(_0x379228['type']===_0xee22('0x42')&&_0x379228[_0xee22('0x43')]&&_0x379228['idField']&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['variableName']]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228[_0xee22('0x3f')],'value':_0x56d110[_0x379228[_0xee22('0x43')]][_0xee22('0x31')]()});}else if(_0x379228[_0xee22('0x39')]===_0xee22('0x45')&&_0x379228[_0xee22('0x46')]&&_0x379228['Variable'][_0xee22('0x10')]&&_0x379228[_0xee22('0x3f')]&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['Variable']['name']['toLowerCase']()]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x56d110[_0x379228[_0xee22('0x46')][_0xee22('0x10')]['toLowerCase']()][_0xee22('0x31')]()});}});}return _0xed2ff1;}exports[_0xee22('0x47')]=function(_0x5e3f59,_0x2a9252,_0x2effeb,_0x568012,_0x4119c9,_0x3e30c6){var _0x175104,_0x439c21;_0x3e30c6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0xe')]);_0x3e30c6['serverUrl']=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0x49')]);if(_0x4119c9&&_0x4119c9['monitor_format']){logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x4b'));_0x2a9252['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e30c6[_0xee22('0x49')],_0x2a9252['uniqueid'],md5(_0x2a9252['uniqueid']));}else{_0x2a9252[_0xee22('0x4c')]='';}headers[_0xee22('0x4d')]=getAuth(_0x3e30c6);return getUser(_0x3e30c6,_0x568012[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x1bdd07){_0x175104=_0x1bdd07;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x175104['id']);return getEndUser(_0x3e30c6,_0x2a9252[_0xee22('0x50')],_0x2a9252[_0xee22('0x51')]);})['then'](function(_0x5c6f42){_0x439c21=_0x5c6f42;logger[_0xee22('0xa')](_0xee22('0x52'),_0x439c21['id']);return getTicket(_0x3e30c6,_0x175104,_0x439c21,_0x2effeb,_0x2a9252);})[_0xee22('0x14')](function(_0x233b8b){if(_0x233b8b){logger[_0xee22('0xa')](_0xee22('0x53'),_0x233b8b['id']);switch(_0x3e30c6[_0xee22('0x39')]){case _0xee22('0x54'):logger['info'](_0xee22('0x4a'),_0xee22('0x55'));return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x3e30c6['remoteUri'],_0x175104['id'],_0x233b8b['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x58'));emit(util['format'](_0xee22('0x59'),_0x568012['name']),_0xee22('0x5a'),{'uri':util['format']('%s/agent/tickets/%s',_0x3e30c6['remoteUri']['replace'](_0xee22('0x5b'),''),_0x233b8b['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x4a'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x2a410e){logger[_0xee22('0x5c')](_0xee22('0x5f'),util[_0xee22('0x60')](_0x2a410e,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x61')]=function(_0x224f3b,_0x30fd1f,_0x3e3642,_0xe059d9,_0x3cc9fb,_0x4cd32c,_0x2030df){var _0x3a9220,_0x4e9fb1;_0x4cd32c[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0xe')]);_0x4cd32c[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0x49')]);if(_0x2030df&&_0x2030df[_0xee22('0x62')]&&_0x2030df[_0xee22('0x62')]!==_0xee22('0x63')){logger[_0xee22('0xa')](_0xee22('0x64'),'Recording\x20is\x20enabled!');_0x30fd1f['recordingURL']=util[_0xee22('0xc')](_0xee22('0x65'),_0x4cd32c['serverUrl'],_0x30fd1f[_0xee22('0x66')],md5(_0x30fd1f[_0xee22('0x66')]));}headers[_0xee22('0x4d')]=getAuth(_0x4cd32c);return getUser(_0x4cd32c,_0xe059d9[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x45ec6b){_0x3a9220=_0x45ec6b;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x3a9220['id']);return getEndUser(_0x4cd32c,_0x30fd1f[_0xee22('0x67')],_0x30fd1f[_0xee22('0x68')]);})['then'](function(_0x2623e5){_0x4e9fb1=_0x2623e5;logger[_0xee22('0xa')](_0xee22('0x52'),_0x4e9fb1['id']);return getTicket(_0x4cd32c,_0x3a9220,_0x4e9fb1,_0x3e3642,_0x30fd1f);})[_0xee22('0x14')](function(_0x5408d2){if(_0x5408d2){logger[_0xee22('0xa')](_0xee22('0x53'),_0x5408d2['id']);switch(_0x4cd32c[_0xee22('0x39')]){case _0xee22('0x54'):logger[_0xee22('0xa')](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x4cd32c[_0xee22('0xe')],_0x3a9220['id'],_0x5408d2['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger['info'](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xee22('0xc')]('user:%s',_0xe059d9[_0xee22('0x10')]),_0xee22('0x5a'),{'uri':util[_0xee22('0xc')](_0xee22('0x69'),_0x4cd32c['remoteUri'][_0xee22('0x6a')]('/api/v2',''),_0x5408d2['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x64'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x413630){logger[_0xee22('0x5c')](_0xee22('0x6b'),util[_0xee22('0x60')](_0x413630,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x6c')]=function(_0x4132f3,_0x23a704,_0x3b7536,_0x14f271,_0x57f7d1,_0x3eb0e6){var _0xef9c85,_0x2aa1c7;_0x3eb0e6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0xe')]);_0x3eb0e6[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0x49')]);if(_0x57f7d1&&_0x57f7d1[_0xee22('0x6d')]){logger['info']('['+_0x23a704[_0xee22('0x6e')][_0xee22('0x6f')]()+']',_0xee22('0x4b'));_0x23a704['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3eb0e6[_0xee22('0x49')],_0x23a704[_0xee22('0x66')],md5(_0x23a704[_0xee22('0x66')]));}else{_0x23a704[_0xee22('0x4c')]='';}headers['Authorization']=getAuth(_0x3eb0e6);return getUser(_0x3eb0e6)[_0xee22('0x14')](function(_0x31ca3a){_0xef9c85=_0x31ca3a;logger[_0xee22('0xa')](_0xee22('0x4f'),_0xef9c85['id']);return getEndUser(_0x3eb0e6,_0x23a704[_0xee22('0x50')],_0x23a704[_0xee22('0x51')]);})[_0xee22('0x14')](function(_0x27966e){_0x2aa1c7=_0x27966e;logger[_0xee22('0xa')](_0xee22('0x52'),_0x2aa1c7['id']);return getTicket(_0x3eb0e6,_0xef9c85,_0x2aa1c7,_0x3b7536,_0x23a704);})[_0xee22('0x14')](function(_0x445c61){if(_0x445c61){logger['info'](_0xee22('0x53'),_0x445c61['id']);}})[_0xee22('0x5e')](function(_0x35999e){logger[_0xee22('0x5c')]('['+_0x23a704[_0xee22('0x6e')]['toUpperCase']()+']'+_0xee22('0x70'),util[_0xee22('0x60')](_0x35999e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff