// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2de8=['first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','picklist','nameField','customField','toLowerCase','content','string','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user'];(function(_0x587f3b,_0xc9a079){var _0x11c23f=function(_0x2de0a9){while(--_0x2de0a9){_0x587f3b['push'](_0x587f3b['shift']());}};_0x11c23f(++_0xc9a079);}(_0x2de8,0x181));var _0x82de=function(_0x15fd2c,_0x2efe29){_0x15fd2c=_0x15fd2c-0x0;var _0x314c47=_0x2de8[_0x15fd2c];return _0x314c47;};'use strict';var _=require('lodash');var rp=require(_0x82de('0x0'));var md5=require(_0x82de('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x82de('0x2'));var config=require(_0x82de('0x3'));var logger=require(_0x82de('0x4'))('zendesk');config[_0x82de('0x5')]=_['defaults'](config[_0x82de('0x5')],{'host':_0x82de('0x6'),'port':0x18eb});var io=require(_0x82de('0x7'))(new Redis(config[_0x82de('0x5')]));function emit(_0x5d8c92,_0x304367,_0x46bccc){io['to'](_0x5d8c92)[_0x82de('0x8')](_0x304367,_0x46bccc);}var headers={'Content-Type':_0x82de('0x9'),'Accept':'application/json'};function getTicket(_0x56a30e,_0x243547,_0x384bf4,_0x544d25,_0x4e4990){logger['info'](_0x82de('0xa'));return request({'uri':util[_0x82de('0xb')](_0x82de('0xc'),_0x56a30e[_0x82de('0xd')]),'method':_0x82de('0xe'),'body':{'ticket':_[_0x82de('0xf')]({'requester_id':_0x384bf4['id'],'submitter_id':_0x243547?_0x243547['id']:undefined,'assignee_id':_0x243547?_0x243547['id']:undefined,'tags':getTags(_0x544d25[_0x82de('0x10')],_0x82de('0x11')),'subject':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x13')],_0x4e4990,'\x20'),'description':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a'),'comment':{'public':![],'body':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a')}},getCustomFields(_0x544d25[_0x82de('0x15')],_0x4e4990))}})[_0x82de('0x16')](function(_0xfa2cbd){logger[_0x82de('0x17')]('Ticket\x20created!');return _0xfa2cbd['ticket'];});}function getUser(_0x5585e9,_0x565930){if(intUtil['validateEmail'](_0x565930)){logger['info']('Getting\x20agent\x20with\x20email',_0x565930);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0x5585e9[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x19'),_0x565930)}})['then'](function(_0x436006){if(_0x436006[_0x82de('0x1a')]){logger['info'](_0x82de('0x1b'));return _[_0x82de('0x1c')](_0x436006[_0x82de('0x1d')],{'email':_0x565930,'role':_0x82de('0x1e')});}else{logger[_0x82de('0x17')](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')](_0x82de('0x20'),_0x5585e9[_0x82de('0xd')])})[_0x82de('0x16')](function(_0x1657d8){logger['info'](_0x82de('0x21'));return _0x1657d8[_0x82de('0x22')];});}});}else{logger['info'](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')]('%s/users/me.json',_0x5585e9[_0x82de('0xd')])})['then'](function(_0x51ed69){logger[_0x82de('0x17')](_0x82de('0x21'));return _0x51ed69[_0x82de('0x22')];});}}function getEndUser(_0xb6481d,_0x4b715c,_0x5c41bd){logger[_0x82de('0x17')]('Searching\x20enduser\x20with\x20phone',_0x5c41bd);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0xb6481d[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x23'),_0x5c41bd)}})[_0x82de('0x16')](function(_0x3cb74c){var _0x2479d6;if(_0x3cb74c['results'][_0x82de('0x24')]){_0x3cb74c[_0x82de('0x1d')]=_[_0x82de('0x25')](_0x3cb74c[_0x82de('0x1d')],{'suspended':![],'role':_0x82de('0x26')});if(_0x3cb74c['results'][_0x82de('0x24')]){_0x2479d6=_[_0x82de('0x27')](_0x3cb74c[_0x82de('0x1d')]);}}if(_0x2479d6){logger[_0x82de('0x17')](_0x82de('0x28'));return _0x2479d6;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x82de('0xb')](_0x82de('0x29'),_0xb6481d['remoteUri']),'method':_0x82de('0xe'),'body':{'user':{'role':_0x82de('0x26'),'name':util[_0x82de('0xb')](_0x82de('0x2a'),_0x4b715c||_0x5c41bd),'phone':_0x5c41bd}}})['then'](function(_0x5177e4){logger[_0x82de('0x17')]('Enduser\x20created.');return _0x5177e4[_0x82de('0x22')];});}});}function getAuth(_0x5a3845){var _0x51dbc3;if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2c')){_0x51dbc3=util['format'](_0x82de('0x2d'),_0x5a3845['username'],_0x5a3845[_0x82de('0x2c')]);}else if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2e')){_0x51dbc3=util[_0x82de('0xb')]('%s/token:%s',_0x5a3845[_0x82de('0x2f')],_0x5a3845[_0x82de('0x2e')]);}return util[_0x82de('0xb')](_0x82de('0x30'),new Buffer(_0x51dbc3)[_0x82de('0x31')](_0x82de('0x32')));}function request(_0x485361){logger[_0x82de('0x33')](_0x82de('0x34'),JSON['stringify'](_0x485361));return rp(_['defaults'](_0x485361,{'method':_0x82de('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x42d838,_0x331237){var _0x12625c=[];if(_0x42d838&&_0x42d838['length']>0x0){_0x12625c=_[_0x82de('0x36')](_0x42d838,_0x331237);}return _0x12625c;}function getCustomFields(_0x45d739,_0x5dcf28){var _0xa5bc5d=[];var _0x5ec274={'custom_fields':[]};if(_0x45d739['length']>0x0){_['forEach'](_0x45d739,function(_0x645673){if(_[_0x82de('0x37')](['string',_0x82de('0x38')],_0x645673['type'])&&_0x645673[_0x82de('0x39')]&&!_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x645673[_0x82de('0x39')][_0x82de('0x3b')]()]=_0x645673[_0x82de('0x3c')][_0x82de('0x31')]();}else if(_['includes']([_0x82de('0x3d'),_0x82de('0x38')],_0x645673[_0x82de('0x3e')])&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673[_0x82de('0x3f')],'value':_0x645673[_0x82de('0x3c')][_0x82de('0x31')]()});}else if(_0x645673['type']===_0x82de('0x42')&&_0x645673[_0x82de('0x43')]&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x43')]]&&_0x5ec274[_0x82de('0x40')]['push']({'id':_0x645673[_0x82de('0x3f')],'value':_0x5dcf28[_0x645673['variableName']]['toString']()});}else if(_0x645673['type']===_0x82de('0x44')&&_0x645673['Variable']&&_0x645673[_0x82de('0x45')]['name']&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x45')]['name'][_0x82de('0x3b')]()]&&_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673['idField'],'value':_0x5dcf28[_0x645673['Variable'][_0x82de('0x11')]['toLowerCase']()][_0x82de('0x31')]()});}});}return _0x5ec274;}exports[_0x82de('0x46')]=function(_0x122563,_0x285c5f,_0x53b2a2,_0xdf39b6,_0x47efc1,_0x3ab23a){var _0x33b636,_0x4cddab;_0x3ab23a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0xd')]);_0x3ab23a['serverUrl']=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0x48')]);if(_0x47efc1&&_0x47efc1[_0x82de('0x49')]){logger[_0x82de('0x17')](_0x82de('0x4a'),'Recording\x20is\x20enabled!');_0x285c5f['recordingURL']=util[_0x82de('0xb')](_0x82de('0x4b'),_0x3ab23a['serverUrl'],_0x285c5f[_0x82de('0x4c')],md5(_0x285c5f[_0x82de('0x4c')]));}else{_0x285c5f[_0x82de('0x4d')]='';}headers['Authorization']=getAuth(_0x3ab23a);return getUser(_0x3ab23a,_0xdf39b6[_0x82de('0x4e')])['then'](function(_0x218383){_0x33b636=_0x218383;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x33b636['id']);return getEndUser(_0x3ab23a,_0x285c5f[_0x82de('0x50')],_0x285c5f[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0xdfb8e4){_0x4cddab=_0xdfb8e4;logger[_0x82de('0x17')](_0x82de('0x52'),_0x4cddab['id']);return getTicket(_0x3ab23a,_0x33b636,_0x4cddab,_0x53b2a2,_0x285c5f);})['then'](function(_0x37ea36){if(_0x37ea36){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x37ea36['id']);switch(_0x3ab23a[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x82de('0xb')](_0x82de('0x54'),_0x3ab23a[_0x82de('0xd')],_0x33b636['id'],_0x37ea36['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x4a'),_0x82de('0x55'));emit(util[_0x82de('0xb')]('user:%s',_0xdf39b6[_0x82de('0x11')]),'trigger:browser:url',{'uri':util[_0x82de('0xb')]('%s/agent/tickets/%s',_0x3ab23a['remoteUri'][_0x82de('0x56')]('/api/v2',''),_0x37ea36['id'])});break;default:logger[_0x82de('0x57')]('[QUEUE]',_0x82de('0x58'));}}})[_0x82de('0x59')](function(_0x103c14){logger[_0x82de('0x57')](_0x82de('0x5a'),util[_0x82de('0x5b')](_0x103c14,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x5c')]=function(_0x3459ca,_0x68f172,_0x9e98bd,_0x2ddaeb,_0x5b0a56,_0x393eeb,_0x5917b0){var _0x387099,_0x3606a3;_0x393eeb[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x393eeb['remoteUri']);_0x393eeb[_0x82de('0x48')]=intUtil['stripTrailingSlash'](_0x393eeb[_0x82de('0x48')]);if(_0x5917b0&&_0x5917b0[_0x82de('0x5d')]&&_0x5917b0[_0x82de('0x5d')]!==_0x82de('0x5e')){logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x60'));_0x68f172['recordingURL']=util[_0x82de('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x393eeb[_0x82de('0x48')],_0x68f172[_0x82de('0x4c')],md5(_0x68f172[_0x82de('0x4c')]));}headers[_0x82de('0x61')]=getAuth(_0x393eeb);return getUser(_0x393eeb,_0x2ddaeb[_0x82de('0x4e')])[_0x82de('0x16')](function(_0x53ac6d){_0x387099=_0x53ac6d;logger[_0x82de('0x17')]('The\x20User\x20ID\x20is:',_0x387099['id']);return getEndUser(_0x393eeb,_0x68f172['destcalleridname'],_0x68f172['destcalleridnum']);})[_0x82de('0x16')](function(_0x172af1){_0x3606a3=_0x172af1;logger[_0x82de('0x17')]('The\x20Enduser\x20ID\x20is:',_0x3606a3['id']);return getTicket(_0x393eeb,_0x387099,_0x3606a3,_0x9e98bd,_0x68f172);})[_0x82de('0x16')](function(_0x331f68){if(_0x331f68){logger['info'](_0x82de('0x62'),_0x331f68['id']);switch(_0x393eeb[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x63'));return request({'uri':util['format'](_0x82de('0x54'),_0x393eeb[_0x82de('0xd')],_0x387099['id'],_0x331f68['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x55'));emit(util[_0x82de('0xb')](_0x82de('0x64'),_0x2ddaeb[_0x82de('0x11')]),_0x82de('0x65'),{'uri':util[_0x82de('0xb')](_0x82de('0x66'),_0x393eeb[_0x82de('0xd')][_0x82de('0x56')]('/api/v2',''),_0x331f68['id'])});break;default:logger[_0x82de('0x57')](_0x82de('0x5f'),_0x82de('0x58'));}}})['catch'](function(_0x17336e){logger[_0x82de('0x57')](_0x82de('0x67'),util[_0x82de('0x5b')](_0x17336e,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x68')]=function(_0x1fee28,_0x16f183,_0x91eba9,_0xb72fba,_0x356f7a,_0x2aad4a){var _0x562b66,_0x1f4abd;_0x2aad4a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x2aad4a['remoteUri']);_0x2aad4a[_0x82de('0x48')]=intUtil[_0x82de('0x47')](_0x2aad4a[_0x82de('0x48')]);if(_0x356f7a&&_0x356f7a[_0x82de('0x49')]){logger['info']('['+_0x16f183[_0x82de('0x69')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x16f183[_0x82de('0x4d')]=util[_0x82de('0xb')](_0x82de('0x4b'),_0x2aad4a[_0x82de('0x48')],_0x16f183[_0x82de('0x4c')],md5(_0x16f183[_0x82de('0x4c')]));}else{_0x16f183[_0x82de('0x4d')]='';}headers[_0x82de('0x61')]=getAuth(_0x2aad4a);return getUser(_0x2aad4a)[_0x82de('0x16')](function(_0x498ace){_0x562b66=_0x498ace;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x562b66['id']);return getEndUser(_0x2aad4a,_0x16f183[_0x82de('0x50')],_0x16f183[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0x5dee7d){_0x1f4abd=_0x5dee7d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1f4abd['id']);return getTicket(_0x2aad4a,_0x562b66,_0x1f4abd,_0x91eba9,_0x16f183);})[_0x82de('0x16')](function(_0x435b04){if(_0x435b04){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x435b04['id']);}})[_0x82de('0x59')](function(_0x2987b8){logger[_0x82de('0x57')]('['+_0x16f183['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x82de('0x5b')](_0x2987b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff