// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0a63=['toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','newTab','trigger:browser:url','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','nameField','customField'];(function(_0x2f7ee5,_0x44199b){var _0x2474b1=function(_0x2ce850){while(--_0x2ce850){_0x2f7ee5['push'](_0x2f7ee5['shift']());}};_0x2474b1(++_0x44199b);}(_0x0a63,0x1e5));var _0x30a6=function(_0x21920b,_0x1f1839){_0x21920b=_0x21920b-0x0;var _0x49d4b0=_0x0a63[_0x21920b];return _0x49d4b0;};'use strict';var _=require(_0x30a6('0x0'));var rp=require(_0x30a6('0x1'));var md5=require(_0x30a6('0x2'));var util=require(_0x30a6('0x3'));var Redis=require(_0x30a6('0x4'));var intUtil=require(_0x30a6('0x5'));var config=require(_0x30a6('0x6'));var logger=require(_0x30a6('0x7'))(_0x30a6('0x8'));config[_0x30a6('0x9')]=_['defaults'](config[_0x30a6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x30a6('0xa'))(new Redis(config[_0x30a6('0x9')]));function emit(_0x7d183,_0x13bcdd,_0x1c6a97){io['to'](_0x7d183)[_0x30a6('0xb')](_0x13bcdd,_0x1c6a97);}var headers={'Content-Type':_0x30a6('0xc'),'Accept':_0x30a6('0xc')};function getTicket(_0x4deeaf,_0x5079e9,_0x4b7e73,_0x5ededa,_0x11895e){logger[_0x30a6('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0xf'),_0x4deeaf['remoteUri']),'method':_0x30a6('0x10'),'body':{'ticket':_[_0x30a6('0x11')]({'requester_id':_0x4b7e73['id'],'submitter_id':_0x5079e9?_0x5079e9['id']:undefined,'assignee_id':_0x5079e9?_0x5079e9['id']:undefined,'tags':getTags(_0x5ededa['Tags'],_0x30a6('0x12')),'subject':intUtil[_0x30a6('0x13')](_0x5ededa[_0x30a6('0x14')],_0x11895e,'\x20'),'description':intUtil['getString'](_0x5ededa[_0x30a6('0x15')],_0x11895e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x30a6('0x13')](_0x5ededa['Descriptions'],_0x11895e,'\x0a')}},getCustomFields(_0x5ededa[_0x30a6('0x16')],_0x11895e))}})[_0x30a6('0x17')](function(_0x44dc2d){logger[_0x30a6('0xd')](_0x30a6('0x18'));return _0x44dc2d[_0x30a6('0x19')];});}function getUser(_0x52f861,_0x5e424f){if(intUtil[_0x30a6('0x1a')](_0x5e424f)){logger[_0x30a6('0xd')](_0x30a6('0x1b'),_0x5e424f);return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x1c'),_0x52f861[_0x30a6('0x1d')]),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x1e'),_0x5e424f)}})[_0x30a6('0x17')](function(_0x4db56b){if(_0x4db56b[_0x30a6('0x1f')]){logger['info'](_0x30a6('0x20'));return _['find'](_0x4db56b['results'],{'email':_0x5e424f,'role':_0x30a6('0x21')});}else{logger[_0x30a6('0xd')](_0x30a6('0x22'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})['then'](function(_0x387367){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x387367[_0x30a6('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})[_0x30a6('0x17')](function(_0x2401ef){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x2401ef['user'];});}}function getEndUser(_0x25f440,_0xb8e02e,_0x29914f){logger[_0x30a6('0xd')](_0x30a6('0x26'),_0x29914f);return request({'uri':util['format']('%s/search.json',_0x25f440['remoteUri']),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x27'),_0x29914f)}})[_0x30a6('0x17')](function(_0x5579d3){var _0x2559d6;if(_0x5579d3[_0x30a6('0x28')][_0x30a6('0x29')]){_0x5579d3[_0x30a6('0x28')]=_[_0x30a6('0x2a')](_0x5579d3[_0x30a6('0x28')],{'suspended':![],'role':_0x30a6('0x2b')});if(_0x5579d3[_0x30a6('0x28')]['length']){_0x2559d6=_['first'](_0x5579d3[_0x30a6('0x28')]);}}if(_0x2559d6){logger[_0x30a6('0xd')](_0x30a6('0x2c'));return _0x2559d6;}else{logger[_0x30a6('0xd')](_0x30a6('0x2d'));return request({'uri':util[_0x30a6('0xe')]('%s/users.json',_0x25f440[_0x30a6('0x1d')]),'method':_0x30a6('0x10'),'body':{'user':{'role':_0x30a6('0x2b'),'name':util[_0x30a6('0xe')]('Caller\x20-\x20%s',_0xb8e02e||_0x29914f),'phone':_0x29914f}}})[_0x30a6('0x17')](function(_0x30d1ca){logger['info'](_0x30a6('0x2e'));return _0x30d1ca['user'];});}});}function getAuth(_0x4c6e2b){var _0x35a195;if(_0x4c6e2b[_0x30a6('0x2f')]===_0x30a6('0x30')){_0x35a195=util[_0x30a6('0xe')](_0x30a6('0x31'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x30')]);}else if(_0x4c6e2b['authType']===_0x30a6('0x33')){_0x35a195=util['format'](_0x30a6('0x34'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x33')]);}return util['format'](_0x30a6('0x35'),new Buffer(_0x35a195)[_0x30a6('0x36')](_0x30a6('0x37')));}function request(_0x41f746){logger[_0x30a6('0x38')](_0x30a6('0x39'),JSON[_0x30a6('0x3a')](_0x41f746));return rp(_[_0x30a6('0x3b')](_0x41f746,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x34d79d,_0x41a844){var _0x25d9b1=[];if(_0x34d79d&&_0x34d79d[_0x30a6('0x29')]>0x0){_0x25d9b1=_['map'](_0x34d79d,_0x41a844);}return _0x25d9b1;}function getCustomFields(_0x2e0129,_0x573162){var _0x3aff5f=[];var _0x1805a6={'custom_fields':[]};if(_0x2e0129['length']>0x0){_[_0x30a6('0x3c')](_0x2e0129,function(_0x47d438){if(_0x47d438[_0x30a6('0x3d')]===_0x30a6('0x3e')&&_0x47d438[_0x30a6('0x3f')]&&!_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x47d438[_0x30a6('0x3f')][_0x30a6('0x41')]()]=_0x47d438['content'][_0x30a6('0x36')]();}else if(_0x47d438[_0x30a6('0x3d')]==='string'&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x47d438[_0x30a6('0x45')][_0x30a6('0x36')]()});}else if(_0x47d438['type']===_0x30a6('0x46')&&_0x47d438[_0x30a6('0x47')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x47')]]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438['idField'],'value':_0x573162[_0x47d438[_0x30a6('0x47')]][_0x30a6('0x36')]()});}else if(_0x47d438['type']==='customVariable'&&_0x47d438[_0x30a6('0x48')]&&_0x47d438['Variable'][_0x30a6('0x12')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x48')][_0x30a6('0x12')][_0x30a6('0x41')]()]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x573162[_0x47d438[_0x30a6('0x48')]['name']['toLowerCase']()]['toString']()});}});}return _0x1805a6;}exports[_0x30a6('0x49')]=function(_0x74ef32,_0x4a504f,_0x4ceaf5,_0x2546e0,_0x321888,_0x326e30){var _0x12e104,_0x50da8f;_0x326e30[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x1d')]);_0x326e30[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x4b')]);if(_0x321888&&_0x321888[_0x30a6('0x4c')]){logger[_0x30a6('0xd')](_0x30a6('0x4d'),_0x30a6('0x4e'));_0x4a504f[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x326e30[_0x30a6('0x4b')],_0x4a504f['uniqueid'],md5(_0x4a504f[_0x30a6('0x51')]));}else{_0x4a504f[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x326e30);return getUser(_0x326e30,_0x2546e0[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x20e54c){_0x12e104=_0x20e54c;logger[_0x30a6('0xd')]('The\x20User\x20ID\x20is:',_0x12e104['id']);return getEndUser(_0x326e30,_0x4a504f[_0x30a6('0x54')],_0x4a504f[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x3e1e12){_0x50da8f=_0x3e1e12;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x50da8f['id']);return getTicket(_0x326e30,_0x12e104,_0x50da8f,_0x4ceaf5,_0x4a504f);})[_0x30a6('0x17')](function(_0x343a96){if(_0x343a96){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x343a96['id']);switch(_0x326e30['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x59'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x5a'),_0x326e30['remoteUri'],_0x12e104['id'],_0x343a96['id']),'method':_0x30a6('0x10')});case'newTab':logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x2546e0[_0x30a6('0x12')]),'trigger:browser:url',{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x326e30[_0x30a6('0x1d')][_0x30a6('0x5d')](_0x30a6('0x5e'),''),_0x343a96['id'])});break;default:logger[_0x30a6('0x5f')](_0x30a6('0x4d'),_0x30a6('0x60'));}}})['catch'](function(_0x572252){logger[_0x30a6('0x5f')](_0x30a6('0x61'),util[_0x30a6('0x62')](_0x572252,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x63')]=function(_0x451df2,_0xe6ac3c,_0x57a93c,_0x22b490,_0x1af9d5,_0x410079,_0x35722e){var _0x3d8380,_0x174fa5;_0x410079[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x1d')]);_0x410079[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x4b')]);if(_0x35722e&&_0x35722e[_0x30a6('0x64')]&&_0x35722e['recordingFormat']!==_0x30a6('0x65')){logger[_0x30a6('0xd')](_0x30a6('0x66'),'Recording\x20is\x20enabled!');_0xe6ac3c[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x410079[_0x30a6('0x4b')],_0xe6ac3c['uniqueid'],md5(_0xe6ac3c[_0x30a6('0x51')]));}headers[_0x30a6('0x52')]=getAuth(_0x410079);return getUser(_0x410079,_0x22b490[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x109b26){_0x3d8380=_0x109b26;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x3d8380['id']);return getEndUser(_0x410079,_0xe6ac3c['destcalleridname'],_0xe6ac3c['destcalleridnum']);})[_0x30a6('0x17')](function(_0x30af95){_0x174fa5=_0x30af95;logger[_0x30a6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x174fa5['id']);return getTicket(_0x410079,_0x3d8380,_0x174fa5,_0x57a93c,_0xe6ac3c);})['then'](function(_0x66f769){if(_0x66f769){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x66f769['id']);switch(_0x410079['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x410079[_0x30a6('0x1d')],_0x3d8380['id'],_0x66f769['id']),'method':'POST'});case _0x30a6('0x68'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x22b490[_0x30a6('0x12')]),_0x30a6('0x69'),{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x410079[_0x30a6('0x1d')]['replace'](_0x30a6('0x5e'),''),_0x66f769['id'])});break;default:logger['error'](_0x30a6('0x66'),_0x30a6('0x60'));}}})['catch'](function(_0x455c7f){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x455c7f,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x6a')]=function(_0x41a039,_0x4ff8a2,_0x5d4764,_0x1dc6eb,_0x323be6,_0x1de2ff){var _0x16c197,_0x5a1dc8;_0x1de2ff[_0x30a6('0x1d')]=intUtil['stripTrailingSlash'](_0x1de2ff[_0x30a6('0x1d')]);_0x1de2ff[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x1de2ff[_0x30a6('0x4b')]);if(_0x323be6&&_0x323be6[_0x30a6('0x4c')]){logger[_0x30a6('0xd')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']',_0x30a6('0x4e'));_0x4ff8a2[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x1de2ff[_0x30a6('0x4b')],_0x4ff8a2[_0x30a6('0x51')],md5(_0x4ff8a2[_0x30a6('0x51')]));}else{_0x4ff8a2[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x1de2ff);return getUser(_0x1de2ff)[_0x30a6('0x17')](function(_0x33d614){_0x16c197=_0x33d614;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x16c197['id']);return getEndUser(_0x1de2ff,_0x4ff8a2[_0x30a6('0x54')],_0x4ff8a2[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x533e0b){_0x5a1dc8=_0x533e0b;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x5a1dc8['id']);return getTicket(_0x1de2ff,_0x16c197,_0x5a1dc8,_0x5d4764,_0x4ff8a2);})[_0x30a6('0x17')](function(_0x13fa00){if(_0x13fa00){logger[_0x30a6('0xd')]('The\x20Ticket\x20ID\x20is:',_0x13fa00['id']);}})[_0x30a6('0x6d')](function(_0x464dea){logger[_0x30a6('0x5f')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x464dea,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff