// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x93fc=['serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','[OUTBOUND]','Authorization','email','destcalleridname','user:%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','forEach','includes','string','type','customField','nameField','toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash'];(function(_0x4f2d59,_0xf50d07){var _0x14eadc=function(_0x3f0742){while(--_0x3f0742){_0x4f2d59['push'](_0x4f2d59['shift']());}};_0x14eadc(++_0xf50d07);}(_0x93fc,0xf4));var _0xc93f=function(_0x14edc6,_0x221e84){_0x14edc6=_0x14edc6-0x0;var _0x5edfa3=_0x93fc[_0x14edc6];return _0x5edfa3;};'use strict';var _=require(_0xc93f('0x0'));var rp=require(_0xc93f('0x1'));var md5=require(_0xc93f('0x2'));var util=require(_0xc93f('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xc93f('0x4'));var logger=require(_0xc93f('0x5'))('zendesk');config['redis']=_[_0xc93f('0x6')](config[_0xc93f('0x7')],{'host':_0xc93f('0x8'),'port':0x18eb});var io=require(_0xc93f('0x9'))(new Redis(config[_0xc93f('0x7')]));function emit(_0x127af2,_0x4c8dc4,_0x33bf1b){io['to'](_0x127af2)['emit'](_0x4c8dc4,_0x33bf1b);}var headers={'Content-Type':'application/json','Accept':_0xc93f('0xa')};function getTicket(_0x164197,_0x42c319,_0x11c87c,_0x3ded03,_0xb337f0){logger[_0xc93f('0xb')](_0xc93f('0xc'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0xe'),_0x164197[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'ticket':_[_0xc93f('0x11')]({'requester_id':_0x11c87c['id'],'submitter_id':_0x42c319?_0x42c319['id']:undefined,'assignee_id':_0x42c319?_0x42c319['id']:undefined,'tags':getTags(_0x3ded03[_0xc93f('0x12')],'name'),'subject':intUtil[_0xc93f('0x13')](_0x3ded03[_0xc93f('0x14')],_0xb337f0,'\x20'),'description':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a')}},getCustomFields(_0x3ded03[_0xc93f('0x16')],_0xb337f0))}})[_0xc93f('0x17')](function(_0x49cb61){logger[_0xc93f('0xb')](_0xc93f('0x18'));return _0x49cb61[_0xc93f('0x19')];});}function getUser(_0x556b1b,_0x1878e0){if(intUtil['validateEmail'](_0x1878e0)){logger['info'](_0xc93f('0x1a'),_0x1878e0);return request({'uri':util['format'](_0xc93f('0x1b'),_0x556b1b[_0xc93f('0xf')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x1878e0)}})[_0xc93f('0x17')](function(_0x14d210){if(_0x14d210['count']){logger[_0xc93f('0xb')](_0xc93f('0x1c'));return _[_0xc93f('0x1d')](_0x14d210['results'],{'email':_0x1878e0,'role':'agent'});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b[_0xc93f('0xf')])})[_0xc93f('0x17')](function(_0x2749f2){logger['info'](_0xc93f('0x20'));return _0x2749f2[_0xc93f('0x21')];});}});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b['remoteUri'])})['then'](function(_0x38c9de){logger[_0xc93f('0xb')](_0xc93f('0x20'));return _0x38c9de[_0xc93f('0x21')];});}}function getEndUser(_0x2c3409,_0x48dbc2,_0x50e56a){logger[_0xc93f('0xb')](_0xc93f('0x22'),_0x50e56a);return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1b'),_0x2c3409['remoteUri']),'qs':{'query':util['format'](_0xc93f('0x23'),_0x50e56a)}})[_0xc93f('0x17')](function(_0x3c08c8){var _0x53ea9b;if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x3c08c8[_0xc93f('0x24')]=_['filter'](_0x3c08c8[_0xc93f('0x24')],{'suspended':![],'role':'end-user'});if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x53ea9b=_[_0xc93f('0x26')](_0x3c08c8['results']);}}if(_0x53ea9b){logger[_0xc93f('0xb')](_0xc93f('0x27'));return _0x53ea9b;}else{logger['info'](_0xc93f('0x28'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x29'),_0x2c3409[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'user':{'role':'end-user','name':util[_0xc93f('0xd')](_0xc93f('0x2a'),_0x48dbc2||_0x50e56a),'phone':_0x50e56a}}})[_0xc93f('0x17')](function(_0x347682){logger[_0xc93f('0xb')]('Enduser\x20created.');return _0x347682[_0xc93f('0x21')];});}});}function getAuth(_0x43f7ba){var _0x1f57b4;if(_0x43f7ba[_0xc93f('0x2b')]==='password'){_0x1f57b4=util['format']('%s:%s',_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2d')]);}else if(_0x43f7ba['authType']==='token'){_0x1f57b4=util['format'](_0xc93f('0x2e'),_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2f')]);}return util['format'](_0xc93f('0x30'),new Buffer(_0x1f57b4)[_0xc93f('0x31')](_0xc93f('0x32')));}function request(_0x2efe77){logger['debug'](_0xc93f('0x33'),JSON[_0xc93f('0x34')](_0x2efe77));return rp(_[_0xc93f('0x6')](_0x2efe77,{'method':_0xc93f('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x367a96,_0x5a0f70){var _0x53034b=[];if(_0x367a96&&_0x367a96['length']>0x0){_0x53034b=_['map'](_0x367a96,_0x5a0f70);}return _0x53034b;}function getCustomFields(_0x178c05,_0x3ce26e){var _0x3516f7=[];var _0x57fca1={'custom_fields':[]};if(_0x178c05['length']>0x0){_[_0xc93f('0x36')](_0x178c05,function(_0x54bc62){if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62['nameField']&&!_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0x54bc62[_0xc93f('0x3b')][_0xc93f('0x3c')]()]=_0x54bc62['content'][_0xc93f('0x31')]();}else if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62[_0xc93f('0x3d')]&&_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x54bc62[_0xc93f('0x40')][_0xc93f('0x31')]()});}else if(_0x54bc62['type']===_0xc93f('0x41')&&_0x54bc62[_0xc93f('0x42')]&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x42')]]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x42')]][_0xc93f('0x31')]()});}else if(_0x54bc62[_0xc93f('0x39')]==='customVariable'&&_0x54bc62[_0xc93f('0x43')]&&_0x54bc62[_0xc93f('0x43')]['name']&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()][_0xc93f('0x31')]()});}});}return _0x57fca1;}exports[_0xc93f('0x45')]=function(_0x4ef7e9,_0x1e15b6,_0x14b10c,_0x411c6d,_0x47aeeb,_0x45b382){var _0x2c67f7,_0x353661;_0x45b382[_0xc93f('0xf')]=intUtil[_0xc93f('0x46')](_0x45b382['remoteUri']);_0x45b382[_0xc93f('0x47')]=intUtil['stripTrailingSlash'](_0x45b382[_0xc93f('0x47')]);if(_0x47aeeb&&_0x47aeeb[_0xc93f('0x48')]){logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x4a'));_0x1e15b6[_0xc93f('0x4b')]=util['format'](_0xc93f('0x4c'),_0x45b382['serverUrl'],_0x1e15b6[_0xc93f('0x4d')],md5(_0x1e15b6[_0xc93f('0x4d')]));}else{_0x1e15b6['recordingURL']='';}headers['Authorization']=getAuth(_0x45b382);return getUser(_0x45b382,_0x411c6d['email'])['then'](function(_0x231cdc){_0x2c67f7=_0x231cdc;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x2c67f7['id']);return getEndUser(_0x45b382,_0x1e15b6[_0xc93f('0x4f')],_0x1e15b6['calleridnum']);})[_0xc93f('0x17')](function(_0x1434f3){_0x353661=_0x1434f3;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x353661['id']);return getTicket(_0x45b382,_0x2c67f7,_0x353661,_0x14b10c,_0x1e15b6);})['then'](function(_0x50d6b9){if(_0x50d6b9){logger[_0xc93f('0xb')](_0xc93f('0x51'),_0x50d6b9['id']);switch(_0x45b382[_0xc93f('0x39')]){case _0xc93f('0x52'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x53'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x54'),_0x45b382['remoteUri'],_0x2c67f7['id'],_0x50d6b9['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x56'));emit(util['format']('user:%s',_0x411c6d[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')](_0xc93f('0x58'),_0x45b382[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x50d6b9['id'])});break;default:logger[_0xc93f('0x5b')](_0xc93f('0x49'),_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x6a6672){logger[_0xc93f('0x5b')](_0xc93f('0x5e'),util[_0xc93f('0x5f')](_0x6a6672,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5bad2d,_0x57e5d8,_0x5712a2,_0x11d046,_0x4b3562,_0x4500ba,_0x2ee394){var _0xd5245e,_0x102083;_0x4500ba['remoteUri']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0xf')]);_0x4500ba['serverUrl']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0x47')]);if(_0x2ee394&&_0x2ee394['recordingFormat']&&_0x2ee394['recordingFormat']!=='none'){logger[_0xc93f('0xb')](_0xc93f('0x60'),'Recording\x20is\x20enabled!');_0x57e5d8[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x4500ba['serverUrl'],_0x57e5d8[_0xc93f('0x4d')],md5(_0x57e5d8[_0xc93f('0x4d')]));}headers[_0xc93f('0x61')]=getAuth(_0x4500ba);return getUser(_0x4500ba,_0x11d046[_0xc93f('0x62')])['then'](function(_0x1882fb){_0xd5245e=_0x1882fb;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0xd5245e['id']);return getEndUser(_0x4500ba,_0x57e5d8[_0xc93f('0x63')],_0x57e5d8['destcalleridnum']);})[_0xc93f('0x17')](function(_0xb3f806){_0x102083=_0xb3f806;logger[_0xc93f('0xb')]('The\x20Enduser\x20ID\x20is:',_0x102083['id']);return getTicket(_0x4500ba,_0xd5245e,_0x102083,_0x5712a2,_0x57e5d8);})['then'](function(_0x38d4dd){if(_0x38d4dd){logger['info'](_0xc93f('0x51'),_0x38d4dd['id']);switch(_0x4500ba[_0xc93f('0x39')]){case'integrationTab':logger[_0xc93f('0xb')]('[OUTBOUND]',_0xc93f('0x53'));return request({'uri':util['format'](_0xc93f('0x54'),_0x4500ba['remoteUri'],_0xd5245e['id'],_0x38d4dd['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc93f('0xd')](_0xc93f('0x64'),_0x11d046[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')]('%s/agent/tickets/%s',_0x4500ba[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x38d4dd['id'])});break;default:logger['error']('[OUTBOUND]',_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x31ed2a){logger[_0xc93f('0x5b')](_0xc93f('0x65'),util[_0xc93f('0x5f')](_0x31ed2a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x49fd85,_0x5a3c56,_0x8e4bd,_0x549c37,_0x5c3b2c,_0x430a61){var _0x116946,_0x3af78a;_0x430a61['remoteUri']=intUtil[_0xc93f('0x46')](_0x430a61[_0xc93f('0xf')]);_0x430a61[_0xc93f('0x47')]=intUtil[_0xc93f('0x46')](_0x430a61['serverUrl']);if(_0x5c3b2c&&_0x5c3b2c[_0xc93f('0x48')]){logger[_0xc93f('0xb')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']',_0xc93f('0x4a'));_0x5a3c56[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x430a61[_0xc93f('0x47')],_0x5a3c56[_0xc93f('0x4d')],md5(_0x5a3c56[_0xc93f('0x4d')]));}else{_0x5a3c56[_0xc93f('0x4b')]='';}headers[_0xc93f('0x61')]=getAuth(_0x430a61);return getUser(_0x430a61)[_0xc93f('0x17')](function(_0xf0b016){_0x116946=_0xf0b016;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x116946['id']);return getEndUser(_0x430a61,_0x5a3c56[_0xc93f('0x4f')],_0x5a3c56[_0xc93f('0x67')]);})['then'](function(_0x4e9006){_0x3af78a=_0x4e9006;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x3af78a['id']);return getTicket(_0x430a61,_0x116946,_0x3af78a,_0x8e4bd,_0x5a3c56);})[_0xc93f('0x17')](function(_0x5e25c1){if(_0x5e25c1){logger[_0xc93f('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5e25c1['id']);}})[_0xc93f('0x5d')](function(_0x4603ee){logger[_0xc93f('0x5b')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']'+_0xc93f('0x68'),util[_0xc93f('0x5f')](_0x4603ee,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff