// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x983d=['monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized','catch','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','newTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','POST','merge','Tags','name','getString','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','password','username','token','%s/token:%s','toString','debug','[HTTP]','GET','map','forEach','includes','string','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl'];(function(_0x13c673,_0x73db44){var _0x27dd05=function(_0x3b1506){while(--_0x3b1506){_0x13c673['push'](_0x13c673['shift']());}};_0x27dd05(++_0x73db44);}(_0x983d,0x1c7));var _0xd983=function(_0x11071f,_0x7fee51){_0x11071f=_0x11071f-0x0;var _0x4721bd=_0x983d[_0x11071f];return _0x4721bd;};'use strict';var _=require(_0xd983('0x0'));var rp=require('request-promise');var md5=require(_0xd983('0x1'));var util=require(_0xd983('0x2'));var Redis=require(_0xd983('0x3'));var intUtil=require('./util');var config=require(_0xd983('0x4'));var logger=require(_0xd983('0x5'))('zendesk');config['redis']=_[_0xd983('0x6')](config[_0xd983('0x7')],{'host':_0xd983('0x8'),'port':0x18eb});var io=require(_0xd983('0x9'))(new Redis(config[_0xd983('0x7')]));function emit(_0x1c696a,_0x135869,_0x48ae2e){io['to'](_0x1c696a)[_0xd983('0xa')](_0x135869,_0x48ae2e);}var headers={'Content-Type':_0xd983('0xb'),'Accept':'application/json'};function getTicket(_0x2994ce,_0x2f8dda,_0x49fd82,_0x434a2f,_0x5759e7){logger[_0xd983('0xc')](_0xd983('0xd'));return request({'uri':util['format']('%s/tickets.json',_0x2994ce['remoteUri']),'method':_0xd983('0xe'),'body':{'ticket':_[_0xd983('0xf')]({'requester_id':_0x49fd82['id'],'submitter_id':_0x2f8dda?_0x2f8dda['id']:undefined,'assignee_id':_0x2f8dda?_0x2f8dda['id']:undefined,'tags':getTags(_0x434a2f[_0xd983('0x10')],_0xd983('0x11')),'subject':intUtil[_0xd983('0x12')](_0x434a2f['Subjects'],_0x5759e7,'\x20'),'description':intUtil[_0xd983('0x12')](_0x434a2f['Descriptions'],_0x5759e7,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x434a2f['Descriptions'],_0x5759e7,'\x0a')}},getCustomFields(_0x434a2f[_0xd983('0x13')],_0x5759e7))}})[_0xd983('0x14')](function(_0x30111c){logger[_0xd983('0xc')](_0xd983('0x15'));return _0x30111c['ticket'];});}function getUser(_0x29b4e5,_0x28aaf0){if(intUtil['validateEmail'](_0x28aaf0)){logger[_0xd983('0xc')](_0xd983('0x16'),_0x28aaf0);return request({'uri':util['format'](_0xd983('0x17'),_0x29b4e5[_0xd983('0x18')]),'qs':{'query':util[_0xd983('0x19')](_0xd983('0x1a'),_0x28aaf0)}})['then'](function(_0x4a2918){if(_0x4a2918[_0xd983('0x1b')]){logger[_0xd983('0xc')](_0xd983('0x1c'));return _[_0xd983('0x1d')](_0x4a2918[_0xd983('0x1e')],{'email':_0x28aaf0,'role':_0xd983('0x1f')});}else{logger[_0xd983('0xc')](_0xd983('0x20'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x21'),_0x29b4e5[_0xd983('0x18')])})[_0xd983('0x14')](function(_0x2d3c19){logger['info'](_0xd983('0x22'));return _0x2d3c19[_0xd983('0x23')];});}});}else{logger[_0xd983('0xc')](_0xd983('0x20'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x21'),_0x29b4e5[_0xd983('0x18')])})[_0xd983('0x14')](function(_0x47fef7){logger[_0xd983('0xc')](_0xd983('0x22'));return _0x47fef7[_0xd983('0x23')];});}}function getEndUser(_0x264f3b,_0x68574,_0x3007a4){logger['info'](_0xd983('0x24'),_0x3007a4);return request({'uri':util[_0xd983('0x19')]('%s/search.json',_0x264f3b[_0xd983('0x18')]),'qs':{'query':util['format'](_0xd983('0x25'),_0x3007a4)}})['then'](function(_0x2a3018){var _0x1cee98;if(_0x2a3018[_0xd983('0x1e')]['length']){_0x2a3018[_0xd983('0x1e')]=_[_0xd983('0x26')](_0x2a3018[_0xd983('0x1e')],{'suspended':![],'role':_0xd983('0x27')});if(_0x2a3018[_0xd983('0x1e')]['length']){_0x1cee98=_['first'](_0x2a3018['results']);}}if(_0x1cee98){logger[_0xd983('0xc')](_0xd983('0x28'));return _0x1cee98;}else{logger['info'](_0xd983('0x29'));return request({'uri':util[_0xd983('0x19')](_0xd983('0x2a'),_0x264f3b[_0xd983('0x18')]),'method':_0xd983('0xe'),'body':{'user':{'role':_0xd983('0x27'),'name':util[_0xd983('0x19')]('Caller\x20-\x20%s',_0x68574||_0x3007a4),'phone':_0x3007a4}}})[_0xd983('0x14')](function(_0xd973d3){logger[_0xd983('0xc')](_0xd983('0x2b'));return _0xd973d3['user'];});}});}function getAuth(_0x47b75c){var _0x456396;if(_0x47b75c['authType']===_0xd983('0x2c')){_0x456396=util['format']('%s:%s',_0x47b75c[_0xd983('0x2d')],_0x47b75c[_0xd983('0x2c')]);}else if(_0x47b75c['authType']===_0xd983('0x2e')){_0x456396=util[_0xd983('0x19')](_0xd983('0x2f'),_0x47b75c[_0xd983('0x2d')],_0x47b75c[_0xd983('0x2e')]);}return util[_0xd983('0x19')]('Basic\x20%s',new Buffer(_0x456396)[_0xd983('0x30')]('base64'));}function request(_0x486ba7){logger[_0xd983('0x31')](_0xd983('0x32'),JSON['stringify'](_0x486ba7));return rp(_['defaults'](_0x486ba7,{'method':_0xd983('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb5b7b9,_0x16a219){var _0x3e1d2b=[];if(_0xb5b7b9&&_0xb5b7b9['length']>0x0){_0x3e1d2b=_[_0xd983('0x34')](_0xb5b7b9,_0x16a219);}return _0x3e1d2b;}function getCustomFields(_0x2d854c,_0x4279d0){var _0x246810=[];var _0x284a16={'custom_fields':[]};if(_0x2d854c['length']>0x0){_[_0xd983('0x35')](_0x2d854c,function(_0xf79e7){if(_[_0xd983('0x36')]([_0xd983('0x37'),'picklist'],_0xf79e7[_0xd983('0x38')])&&_0xf79e7[_0xd983('0x39')]&&!_0xf79e7[_0xd983('0x3a')]){_0x284a16[_0xf79e7[_0xd983('0x39')][_0xd983('0x3b')]()]=_0xf79e7[_0xd983('0x3c')][_0xd983('0x30')]();}else if(_[_0xd983('0x36')](['string','picklist'],_0xf79e7[_0xd983('0x38')])&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7[_0xd983('0x3a')]){_0x284a16[_0xd983('0x3e')][_0xd983('0x3f')]({'id':_0xf79e7['idField'],'value':_0xf79e7[_0xd983('0x3c')]['toString']()});}else if(_0xf79e7[_0xd983('0x38')]==='variable'&&_0xf79e7[_0xd983('0x40')]&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7['customField']){_0x4279d0[_0xf79e7[_0xd983('0x40')]]&&_0x284a16[_0xd983('0x3e')][_0xd983('0x3f')]({'id':_0xf79e7[_0xd983('0x3d')],'value':_0x4279d0[_0xf79e7['variableName']][_0xd983('0x30')]()});}else if(_0xf79e7[_0xd983('0x38')]===_0xd983('0x41')&&_0xf79e7[_0xd983('0x42')]&&_0xf79e7['Variable'][_0xd983('0x11')]&&_0xf79e7[_0xd983('0x3d')]&&_0xf79e7[_0xd983('0x3a')]){_0x4279d0[_0xf79e7['Variable'][_0xd983('0x11')]['toLowerCase']()]&&_0x284a16['custom_fields']['push']({'id':_0xf79e7[_0xd983('0x3d')],'value':_0x4279d0[_0xf79e7[_0xd983('0x42')]['name'][_0xd983('0x3b')]()][_0xd983('0x30')]()});}});}return _0x284a16;}exports[_0xd983('0x43')]=function(_0x41036a,_0x33c4be,_0x2ca938,_0x15b2f8,_0x226f65,_0x4bc07f){var _0xa7186b,_0x4f1f05;_0x4bc07f[_0xd983('0x18')]=intUtil[_0xd983('0x44')](_0x4bc07f[_0xd983('0x18')]);_0x4bc07f[_0xd983('0x45')]=intUtil['stripTrailingSlash'](_0x4bc07f['serverUrl']);if(_0x226f65&&_0x226f65[_0xd983('0x46')]){logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x47'));_0x33c4be[_0xd983('0x48')]=util[_0xd983('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bc07f[_0xd983('0x45')],_0x33c4be[_0xd983('0x49')],md5(_0x33c4be[_0xd983('0x49')]));}else{_0x33c4be[_0xd983('0x48')]='';}headers[_0xd983('0x4a')]=getAuth(_0x4bc07f);return getUser(_0x4bc07f,_0x15b2f8[_0xd983('0x4b')])[_0xd983('0x14')](function(_0x4428ac){_0xa7186b=_0x4428ac;logger[_0xd983('0xc')](_0xd983('0x4c'),_0xa7186b['id']);return getEndUser(_0x4bc07f,_0x33c4be[_0xd983('0x4d')],_0x33c4be[_0xd983('0x4e')]);})[_0xd983('0x14')](function(_0x585607){_0x4f1f05=_0x585607;logger['info'](_0xd983('0x4f'),_0x4f1f05['id']);return getTicket(_0x4bc07f,_0xa7186b,_0x4f1f05,_0x2ca938,_0x33c4be);})[_0xd983('0x14')](function(_0x5ee263){if(_0x5ee263){logger[_0xd983('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5ee263['id']);switch(_0x4bc07f[_0xd983('0x38')]){case _0xd983('0x50'):logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x51'));return request({'uri':util['format'](_0xd983('0x52'),_0x4bc07f[_0xd983('0x18')],_0xa7186b['id'],_0x5ee263['id']),'method':_0xd983('0xe')});case'newTab':logger[_0xd983('0xc')]('[QUEUE]',_0xd983('0x53'));emit(util[_0xd983('0x19')](_0xd983('0x54'),_0x15b2f8['name']),_0xd983('0x55'),{'uri':util['format']('%s/agent/tickets/%s',_0x4bc07f['remoteUri'][_0xd983('0x56')](_0xd983('0x57'),''),_0x5ee263['id'])});break;default:logger[_0xd983('0x58')](_0xd983('0x59'),_0xd983('0x5a'));}}})[_0xd983('0x5b')](function(_0x1183c6){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1183c6,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x416bcb,_0x18ae5c,_0x333125,_0x592ac5,_0x48d2cb,_0x268665,_0x5edee4){var _0x3727b8,_0x194bf8;_0x268665['remoteUri']=intUtil['stripTrailingSlash'](_0x268665[_0xd983('0x18')]);_0x268665[_0xd983('0x45')]=intUtil[_0xd983('0x44')](_0x268665[_0xd983('0x45')]);if(_0x5edee4&&_0x5edee4['recordingFormat']&&_0x5edee4['recordingFormat']!==_0xd983('0x5c')){logger['info'](_0xd983('0x5d'),_0xd983('0x47'));_0x18ae5c[_0xd983('0x48')]=util[_0xd983('0x19')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x268665[_0xd983('0x45')],_0x18ae5c[_0xd983('0x49')],md5(_0x18ae5c[_0xd983('0x49')]));}headers[_0xd983('0x4a')]=getAuth(_0x268665);return getUser(_0x268665,_0x592ac5[_0xd983('0x4b')])[_0xd983('0x14')](function(_0x4b9d9f){_0x3727b8=_0x4b9d9f;logger[_0xd983('0xc')](_0xd983('0x4c'),_0x3727b8['id']);return getEndUser(_0x268665,_0x18ae5c[_0xd983('0x5e')],_0x18ae5c[_0xd983('0x5f')]);})['then'](function(_0xa5c486){_0x194bf8=_0xa5c486;logger[_0xd983('0xc')](_0xd983('0x4f'),_0x194bf8['id']);return getTicket(_0x268665,_0x3727b8,_0x194bf8,_0x333125,_0x18ae5c);})[_0xd983('0x14')](function(_0xeb3a9c){if(_0xeb3a9c){logger[_0xd983('0xc')](_0xd983('0x60'),_0xeb3a9c['id']);switch(_0x268665[_0xd983('0x38')]){case _0xd983('0x50'):logger[_0xd983('0xc')](_0xd983('0x5d'),_0xd983('0x51'));return request({'uri':util[_0xd983('0x19')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x268665[_0xd983('0x18')],_0x3727b8['id'],_0xeb3a9c['id']),'method':'POST'});case _0xd983('0x61'):logger[_0xd983('0xc')]('[OUTBOUND]',_0xd983('0x53'));emit(util[_0xd983('0x19')](_0xd983('0x54'),_0x592ac5['name']),_0xd983('0x55'),{'uri':util[_0xd983('0x19')]('%s/agent/tickets/%s',_0x268665[_0xd983('0x18')][_0xd983('0x56')](_0xd983('0x57'),''),_0xeb3a9c['id'])});break;default:logger['error'](_0xd983('0x5d'),_0xd983('0x5a'));}}})[_0xd983('0x5b')](function(_0x4e042d){logger[_0xd983('0x58')](_0xd983('0x62'),util[_0xd983('0x63')](_0x4e042d,{'showHidden':!![],'depth':null}));});};exports[_0xd983('0x64')]=function(_0xb83548,_0x161888,_0x50a7b6,_0x5a0471,_0x3f2ec5,_0x24fa73){var _0x3643a2,_0xd79d1b;_0x24fa73[_0xd983('0x18')]=intUtil[_0xd983('0x44')](_0x24fa73[_0xd983('0x18')]);_0x24fa73['serverUrl']=intUtil[_0xd983('0x44')](_0x24fa73['serverUrl']);if(_0x3f2ec5&&_0x3f2ec5[_0xd983('0x46')]){logger[_0xd983('0xc')]('['+_0x161888[_0xd983('0x65')]['toUpperCase']()+']',_0xd983('0x47'));_0x161888[_0xd983('0x48')]=util[_0xd983('0x19')](_0xd983('0x66'),_0x24fa73['serverUrl'],_0x161888[_0xd983('0x49')],md5(_0x161888[_0xd983('0x49')]));}else{_0x161888['recordingURL']='';}headers[_0xd983('0x4a')]=getAuth(_0x24fa73);return getUser(_0x24fa73)[_0xd983('0x14')](function(_0x243aac){_0x3643a2=_0x243aac;logger['info'](_0xd983('0x4c'),_0x3643a2['id']);return getEndUser(_0x24fa73,_0x161888[_0xd983('0x4d')],_0x161888[_0xd983('0x4e')]);})[_0xd983('0x14')](function(_0xa2b990){_0xd79d1b=_0xa2b990;logger[_0xd983('0xc')](_0xd983('0x4f'),_0xd79d1b['id']);return getTicket(_0x24fa73,_0x3643a2,_0xd79d1b,_0x50a7b6,_0x161888);})['then'](function(_0x243a50){if(_0x243a50){logger[_0xd983('0xc')](_0xd983('0x60'),_0x243a50['id']);}})[_0xd983('0x5b')](function(_0x52ba26){logger[_0xd983('0x58')]('['+_0x161888[_0xd983('0x65')][_0xd983('0x67')]()+']'+_0xd983('0x68'),util[_0xd983('0x63')](_0x52ba26,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff