// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5b63=['variable','variableName','custom_fields','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','integrationTab','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','type','customField','nameField','toLowerCase','content','string','idField','push'];(function(_0x3c63b3,_0x5668c2){var _0x27236d=function(_0x3c2cec){while(--_0x3c2cec){_0x3c63b3['push'](_0x3c63b3['shift']());}};_0x27236d(++_0x5668c2);}(_0x5b63,0x188));var _0x35b6=function(_0x996ebf,_0x3c7dd8){_0x996ebf=_0x996ebf-0x0;var _0x4cc487=_0x5b63[_0x996ebf];return _0x4cc487;};'use strict';var _=require(_0x35b6('0x0'));var rp=require(_0x35b6('0x1'));var md5=require(_0x35b6('0x2'));var util=require(_0x35b6('0x3'));var Redis=require(_0x35b6('0x4'));var intUtil=require(_0x35b6('0x5'));var config=require(_0x35b6('0x6'));var logger=require(_0x35b6('0x7'))(_0x35b6('0x8'));config[_0x35b6('0x9')]=_[_0x35b6('0xa')](config[_0x35b6('0x9')],{'host':_0x35b6('0xb'),'port':0x18eb});var io=require(_0x35b6('0xc'))(new Redis(config[_0x35b6('0x9')]));function emit(_0x37c315,_0x488ac7,_0x41446d){io['to'](_0x37c315)[_0x35b6('0xd')](_0x488ac7,_0x41446d);}var headers={'Content-Type':_0x35b6('0xe'),'Accept':_0x35b6('0xe')};function getTicket(_0x273162,_0x301f33,_0x3bfaf9,_0x4ad18b,_0x1bef22){logger[_0x35b6('0xf')](_0x35b6('0x10'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x12'),_0x273162[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'ticket':_[_0x35b6('0x15')]({'requester_id':_0x3bfaf9['id'],'submitter_id':_0x301f33?_0x301f33['id']:undefined,'assignee_id':_0x301f33?_0x301f33['id']:undefined,'tags':getTags(_0x4ad18b[_0x35b6('0x16')],_0x35b6('0x17')),'subject':intUtil[_0x35b6('0x18')](_0x4ad18b['Subjects'],_0x1bef22,'\x20'),'description':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a')}},getCustomFields(_0x4ad18b[_0x35b6('0x1a')],_0x1bef22))}})[_0x35b6('0x1b')](function(_0x4036d4){logger[_0x35b6('0xf')](_0x35b6('0x1c'));return _0x4036d4['ticket'];});}function getUser(_0x253aab,_0x5390ed){if(intUtil['validateEmail'](_0x5390ed)){logger[_0x35b6('0xf')](_0x35b6('0x1d'),_0x5390ed);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x253aab['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x5390ed)}})[_0x35b6('0x1b')](function(_0x27f2c0){if(_0x27f2c0[_0x35b6('0x1f')]){logger[_0x35b6('0xf')]('Agent\x20found!');return _[_0x35b6('0x20')](_0x27f2c0['results'],{'email':_0x5390ed,'role':_0x35b6('0x21')});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x207452){logger['info'](_0x35b6('0x24'));return _0x207452[_0x35b6('0x25')];});}});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x21077b){logger['info'](_0x35b6('0x24'));return _0x21077b[_0x35b6('0x25')];});}}function getEndUser(_0x4edaff,_0x52b760,_0x6a8206){logger[_0x35b6('0xf')](_0x35b6('0x26'),_0x6a8206);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x4edaff[_0x35b6('0x13')]),'qs':{'query':util[_0x35b6('0x11')](_0x35b6('0x27'),_0x6a8206)}})[_0x35b6('0x1b')](function(_0x512ef4){var _0x3e7199;if(_0x512ef4['results'][_0x35b6('0x28')]){_0x512ef4['results']=_[_0x35b6('0x29')](_0x512ef4[_0x35b6('0x2a')],{'suspended':![],'role':_0x35b6('0x2b')});if(_0x512ef4[_0x35b6('0x2a')][_0x35b6('0x28')]){_0x3e7199=_['first'](_0x512ef4[_0x35b6('0x2a')]);}}if(_0x3e7199){logger[_0x35b6('0xf')](_0x35b6('0x2c'));return _0x3e7199;}else{logger[_0x35b6('0xf')](_0x35b6('0x2d'));return request({'uri':util['format'](_0x35b6('0x2e'),_0x4edaff[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'user':{'role':_0x35b6('0x2b'),'name':util[_0x35b6('0x11')](_0x35b6('0x2f'),_0x52b760||_0x6a8206),'phone':_0x6a8206}}})['then'](function(_0x4b09c7){logger[_0x35b6('0xf')](_0x35b6('0x30'));return _0x4b09c7[_0x35b6('0x25')];});}});}function getAuth(_0x2fdc18){var _0x2333f6;if(_0x2fdc18[_0x35b6('0x31')]===_0x35b6('0x32')){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x33'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x32')]);}else if(_0x2fdc18[_0x35b6('0x31')]==='token'){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x35'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x36')]);}return util[_0x35b6('0x11')](_0x35b6('0x37'),new Buffer(_0x2333f6)[_0x35b6('0x38')](_0x35b6('0x39')));}function request(_0xc4e199){logger[_0x35b6('0x3a')]('[HTTP]',JSON[_0x35b6('0x3b')](_0xc4e199));return rp(_['defaults'](_0xc4e199,{'method':_0x35b6('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0x3f0c9,_0x4341bd){var _0x194cbc=[];if(_0x3f0c9&&_0x3f0c9[_0x35b6('0x28')]>0x0){_0x194cbc=_[_0x35b6('0x3d')](_0x3f0c9,_0x4341bd);}return _0x194cbc;}function getCustomFields(_0x1d76bd,_0x3f51ac){var _0x281fab=[];var _0x5e145f={'custom_fields':[]};if(_0x1d76bd['length']>0x0){_[_0x35b6('0x3e')](_0x1d76bd,function(_0x3a8c89){if(_[_0x35b6('0x3f')](['string','picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89['nameField']&&!_0x3a8c89[_0x35b6('0x41')]){_0x5e145f[_0x3a8c89[_0x35b6('0x42')][_0x35b6('0x43')]()]=_0x3a8c89[_0x35b6('0x44')]['toString']();}else if(_[_0x35b6('0x3f')]([_0x35b6('0x45'),'picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x5e145f['custom_fields'][_0x35b6('0x47')]({'id':_0x3a8c89[_0x35b6('0x46')],'value':_0x3a8c89['content'][_0x35b6('0x38')]()});}else if(_0x3a8c89[_0x35b6('0x40')]===_0x35b6('0x48')&&_0x3a8c89['variableName']&&_0x3a8c89['idField']&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]&&_0x5e145f[_0x35b6('0x4a')]['push']({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]['toString']()});}else if(_0x3a8c89[_0x35b6('0x40')]==='customVariable'&&_0x3a8c89[_0x35b6('0x4b')]&&_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')]&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]&&_0x5e145f[_0x35b6('0x4a')][_0x35b6('0x47')]({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]['toString']()});}});}return _0x5e145f;}exports['queue']=function(_0x527e0d,_0x20a1d1,_0xd19ff7,_0x81958a,_0x46ab61,_0x586e00){var _0x18992a,_0x41ac63;_0x586e00['remoteUri']=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x13')]);_0x586e00[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x4d')]);if(_0x46ab61&&_0x46ab61[_0x35b6('0x4e')]){logger['info'](_0x35b6('0x4f'),_0x35b6('0x50'));_0x20a1d1['recordingURL']=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x586e00[_0x35b6('0x4d')],_0x20a1d1[_0x35b6('0x52')],md5(_0x20a1d1[_0x35b6('0x52')]));}else{_0x20a1d1['recordingURL']='';}headers[_0x35b6('0x53')]=getAuth(_0x586e00);return getUser(_0x586e00,_0x81958a[_0x35b6('0x54')])['then'](function(_0x40ab8d){_0x18992a=_0x40ab8d;logger[_0x35b6('0xf')](_0x35b6('0x55'),_0x18992a['id']);return getEndUser(_0x586e00,_0x20a1d1[_0x35b6('0x56')],_0x20a1d1[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x3be2c2){_0x41ac63=_0x3be2c2;logger[_0x35b6('0xf')](_0x35b6('0x58'),_0x41ac63['id']);return getTicket(_0x586e00,_0x18992a,_0x41ac63,_0xd19ff7,_0x20a1d1);})[_0x35b6('0x1b')](function(_0x2cb4b5){if(_0x2cb4b5){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x2cb4b5['id']);switch(_0x586e00[_0x35b6('0x40')]){case'integrationTab':logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5a'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x5b'),_0x586e00['remoteUri'],_0x18992a['id'],_0x2cb4b5['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5d'));emit(util['format'](_0x35b6('0x5e'),_0x81958a['name']),_0x35b6('0x5f'),{'uri':util[_0x35b6('0x11')](_0x35b6('0x60'),_0x586e00['remoteUri']['replace'](_0x35b6('0x61'),''),_0x2cb4b5['id'])});break;default:logger[_0x35b6('0x62')]('[QUEUE]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x1b64e9){logger[_0x35b6('0x62')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b64e9,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x65')]=function(_0xd20cfd,_0x9e3304,_0xcc6fd5,_0x1d0f5d,_0x10865d,_0x321f35,_0x2cd44d){var _0x56ae65,_0x2788a9;_0x321f35['remoteUri']=intUtil['stripTrailingSlash'](_0x321f35['remoteUri']);_0x321f35[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x321f35['serverUrl']);if(_0x2cd44d&&_0x2cd44d[_0x35b6('0x66')]&&_0x2cd44d['recordingFormat']!==_0x35b6('0x67')){logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x50'));_0x9e3304[_0x35b6('0x69')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x321f35[_0x35b6('0x4d')],_0x9e3304[_0x35b6('0x52')],md5(_0x9e3304['uniqueid']));}headers['Authorization']=getAuth(_0x321f35);return getUser(_0x321f35,_0x1d0f5d[_0x35b6('0x54')])[_0x35b6('0x1b')](function(_0x26d3ba){_0x56ae65=_0x26d3ba;logger['info'](_0x35b6('0x55'),_0x56ae65['id']);return getEndUser(_0x321f35,_0x9e3304[_0x35b6('0x6a')],_0x9e3304[_0x35b6('0x6b')]);})[_0x35b6('0x1b')](function(_0x42fb49){_0x2788a9=_0x42fb49;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2788a9['id']);return getTicket(_0x321f35,_0x56ae65,_0x2788a9,_0xcc6fd5,_0x9e3304);})['then'](function(_0x4f6d01){if(_0x4f6d01){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x4f6d01['id']);switch(_0x321f35[_0x35b6('0x40')]){case _0x35b6('0x6c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x321f35['remoteUri'],_0x56ae65['id'],_0x4f6d01['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x5d'));emit(util[_0x35b6('0x11')](_0x35b6('0x5e'),_0x1d0f5d[_0x35b6('0x17')]),_0x35b6('0x5f'),{'uri':util['format'](_0x35b6('0x60'),_0x321f35[_0x35b6('0x13')][_0x35b6('0x6d')](_0x35b6('0x61'),''),_0x4f6d01['id'])});break;default:logger[_0x35b6('0x62')]('[OUTBOUND]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x17685c){logger[_0x35b6('0x62')](_0x35b6('0x6e'),util[_0x35b6('0x6f')](_0x17685c,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x70')]=function(_0x5b46ad,_0x1bf059,_0x4a817e,_0x5b1957,_0x1d08f0,_0x51ef8a){var _0x5bc06f,_0xff5637;_0x51ef8a['remoteUri']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x13')]);_0x51ef8a['serverUrl']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x4d')]);if(_0x1d08f0&&_0x1d08f0[_0x35b6('0x4e')]){logger['info']('['+_0x1bf059['lastevent'][_0x35b6('0x71')]()+']',_0x35b6('0x50'));_0x1bf059[_0x35b6('0x69')]=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x51ef8a[_0x35b6('0x4d')],_0x1bf059['uniqueid'],md5(_0x1bf059[_0x35b6('0x52')]));}else{_0x1bf059[_0x35b6('0x69')]='';}headers[_0x35b6('0x53')]=getAuth(_0x51ef8a);return getUser(_0x51ef8a)['then'](function(_0x504874){_0x5bc06f=_0x504874;logger[_0x35b6('0xf')]('The\x20User\x20ID\x20is:',_0x5bc06f['id']);return getEndUser(_0x51ef8a,_0x1bf059['calleridname'],_0x1bf059[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x17872c){_0xff5637=_0x17872c;logger['info'](_0x35b6('0x58'),_0xff5637['id']);return getTicket(_0x51ef8a,_0x5bc06f,_0xff5637,_0x4a817e,_0x1bf059);})[_0x35b6('0x1b')](function(_0x484fe9){if(_0x484fe9){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x484fe9['id']);}})[_0x35b6('0x64')](function(_0x7b73fb){logger[_0x35b6('0x62')]('['+_0x1bf059[_0x35b6('0x72')]['toUpperCase']()+']'+_0x35b6('0x73'),util[_0x35b6('0x6f')](_0x7b73fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff