// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff