// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe4a7=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','idField','custom_fields','push','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','error','inspect','outbound','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','newTab','user:%s','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20Enduser\x20ID\x20is:','catch','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis'];(function(_0x32799f,_0x56178b){var _0x311959=function(_0x3f5eb3){while(--_0x3f5eb3){_0x32799f['push'](_0x32799f['shift']());}};_0x311959(++_0x56178b);}(_0xe4a7,0x146));var _0x7e4a=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0xe4a7[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x7e4a('0x0'));var rp=require(_0x7e4a('0x1'));var md5=require(_0x7e4a('0x2'));var util=require('util');var Redis=require(_0x7e4a('0x3'));var intUtil=require(_0x7e4a('0x4'));var config=require(_0x7e4a('0x5'));var logger=require(_0x7e4a('0x6'))(_0x7e4a('0x7'));config[_0x7e4a('0x8')]=_[_0x7e4a('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x7e4a('0xa'))(new Redis(config[_0x7e4a('0x8')]));function emit(_0x13d0d3,_0xdb3fc8,_0x42b3d9){io['to'](_0x13d0d3)[_0x7e4a('0xb')](_0xdb3fc8,_0x42b3d9);}var headers={'Content-Type':_0x7e4a('0xc'),'Accept':_0x7e4a('0xc')};function getTicket(_0x593a8a,_0x121890,_0x4d5ca8,_0x39efb3,_0xc61d9f){logger[_0x7e4a('0xd')](_0x7e4a('0xe'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x10'),_0x593a8a[_0x7e4a('0x11')]),'method':_0x7e4a('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x4d5ca8['id'],'submitter_id':_0x121890?_0x121890['id']:undefined,'assignee_id':_0x121890?_0x121890['id']:undefined,'tags':getTags(_0x39efb3[_0x7e4a('0x13')],_0x7e4a('0x14')),'subject':intUtil[_0x7e4a('0x15')](_0x39efb3['Subjects'],_0xc61d9f,'\x20'),'description':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a')}},getCustomFields(_0x39efb3[_0x7e4a('0x17')],_0xc61d9f))}})[_0x7e4a('0x18')](function(_0x243a87){logger[_0x7e4a('0xd')](_0x7e4a('0x19'));return _0x243a87[_0x7e4a('0x1a')];});}function getUser(_0x41fe67,_0x291304){if(intUtil[_0x7e4a('0x1b')](_0x291304)){logger[_0x7e4a('0xd')](_0x7e4a('0x1c'),_0x291304);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x41fe67[_0x7e4a('0x11')]),'qs':{'query':util[_0x7e4a('0xf')]('type:user\x20role:agent\x20email:%s',_0x291304)}})['then'](function(_0x2b921d){if(_0x2b921d[_0x7e4a('0x1e')]){logger['info'](_0x7e4a('0x1f'));return _['find'](_0x2b921d[_0x7e4a('0x20')],{'email':_0x291304,'role':'agent'});}else{logger['info'](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})['then'](function(_0x3d2161){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x3d2161[_0x7e4a('0x24')];});}});}else{logger[_0x7e4a('0xd')](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})[_0x7e4a('0x18')](function(_0x198993){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x198993[_0x7e4a('0x24')];});}}function getEndUser(_0x5d6e09,_0x30f1d4,_0x39c148){logger['info'](_0x7e4a('0x25'),_0x39c148);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x5d6e09[_0x7e4a('0x11')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x39c148)}})[_0x7e4a('0x18')](function(_0x2c0ad9){var _0x1d9119;if(_0x2c0ad9['results'][_0x7e4a('0x26')]){_0x2c0ad9[_0x7e4a('0x20')]=_['filter'](_0x2c0ad9[_0x7e4a('0x20')],{'suspended':![],'role':_0x7e4a('0x27')});if(_0x2c0ad9[_0x7e4a('0x20')][_0x7e4a('0x26')]){_0x1d9119=_['first'](_0x2c0ad9[_0x7e4a('0x20')]);}}if(_0x1d9119){logger[_0x7e4a('0xd')](_0x7e4a('0x28'));return _0x1d9119;}else{logger[_0x7e4a('0xd')](_0x7e4a('0x29'));return request({'uri':util['format'](_0x7e4a('0x2a'),_0x5d6e09['remoteUri']),'method':'POST','body':{'user':{'role':_0x7e4a('0x27'),'name':util[_0x7e4a('0xf')](_0x7e4a('0x2b'),_0x30f1d4||_0x39c148),'phone':_0x39c148}}})[_0x7e4a('0x18')](function(_0x1fb7ef){logger[_0x7e4a('0xd')](_0x7e4a('0x2c'));return _0x1fb7ef[_0x7e4a('0x24')];});}});}function getAuth(_0x3d628c){var _0x4876a1;if(_0x3d628c['authType']==='password'){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x2d'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x2e')]);}else if(_0x3d628c[_0x7e4a('0x2f')]===_0x7e4a('0x30')){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x31'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x30')]);}return util['format'](_0x7e4a('0x32'),new Buffer(_0x4876a1)[_0x7e4a('0x33')](_0x7e4a('0x34')));}function request(_0x36502c){logger[_0x7e4a('0x35')](_0x7e4a('0x36'),JSON[_0x7e4a('0x37')](_0x36502c));return rp(_[_0x7e4a('0x9')](_0x36502c,{'method':_0x7e4a('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x53136a,_0x268af4){var _0x42aade=[];if(_0x53136a&&_0x53136a['length']>0x0){_0x42aade=_[_0x7e4a('0x39')](_0x53136a,_0x268af4);}return _0x42aade;}function getCustomFields(_0x3c5f51,_0x30f5f9){var _0x540028=[];var _0x549dd0={'custom_fields':[]};if(_0x3c5f51[_0x7e4a('0x26')]>0x0){_[_0x7e4a('0x3a')](_0x3c5f51,function(_0x291fad){if(_[_0x7e4a('0x3b')]([_0x7e4a('0x3c'),'picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x3e')]&&!_0x291fad['customField']){_0x549dd0[_0x291fad[_0x7e4a('0x3e')][_0x7e4a('0x3f')]()]=_0x291fad[_0x7e4a('0x40')]['toString']();}else if(_[_0x7e4a('0x3b')](['string','picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad['customField']){_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x291fad[_0x7e4a('0x40')][_0x7e4a('0x33')]()});}else if(_0x291fad[_0x7e4a('0x3d')]==='variable'&&_0x291fad[_0x7e4a('0x44')]&&_0x291fad['idField']&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x44')]]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x44')]][_0x7e4a('0x33')]()});}else if(_0x291fad['type']===_0x7e4a('0x46')&&_0x291fad[_0x7e4a('0x47')]&&_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')]&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]['toString']()});}});}return _0x549dd0;}exports[_0x7e4a('0x48')]=function(_0x279580,_0x5d1d27,_0x427192,_0x70a815,_0x314168,_0x212546){var _0x360f6c,_0x2b35f8;_0x212546[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x212546[_0x7e4a('0x11')]);_0x212546[_0x7e4a('0x4a')]=intUtil['stripTrailingSlash'](_0x212546['serverUrl']);if(_0x314168&&_0x314168[_0x7e4a('0x4b')]){logger['info'](_0x7e4a('0x4c'),_0x7e4a('0x4d'));_0x5d1d27[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x212546[_0x7e4a('0x4a')],_0x5d1d27[_0x7e4a('0x50')],md5(_0x5d1d27['uniqueid']));}else{_0x5d1d27['recordingURL']='';}headers[_0x7e4a('0x51')]=getAuth(_0x212546);return getUser(_0x212546,_0x70a815[_0x7e4a('0x52')])['then'](function(_0xb976cb){_0x360f6c=_0xb976cb;logger['info'](_0x7e4a('0x53'),_0x360f6c['id']);return getEndUser(_0x212546,_0x5d1d27[_0x7e4a('0x54')],_0x5d1d27[_0x7e4a('0x55')]);})['then'](function(_0x56bb8e){_0x2b35f8=_0x56bb8e;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b35f8['id']);return getTicket(_0x212546,_0x360f6c,_0x2b35f8,_0x427192,_0x5d1d27);})[_0x7e4a('0x18')](function(_0x465be7){if(_0x465be7){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x465be7['id']);switch(_0x212546[_0x7e4a('0x3d')]){case'integrationTab':logger[_0x7e4a('0xd')](_0x7e4a('0x4c'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x58'),_0x212546[_0x7e4a('0x11')],_0x360f6c['id'],_0x465be7['id']),'method':'POST'});case'newTab':logger[_0x7e4a('0xd')]('[QUEUE]',_0x7e4a('0x59'));emit(util[_0x7e4a('0xf')]('user:%s',_0x70a815['name']),_0x7e4a('0x5a'),{'uri':util[_0x7e4a('0xf')]('%s/agent/tickets/%s',_0x212546[_0x7e4a('0x11')][_0x7e4a('0x5b')]('/api/v2',''),_0x465be7['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1f26f6){logger[_0x7e4a('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x7e4a('0x5d')](_0x1f26f6,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x5e')]=function(_0x563e5d,_0x5cdefb,_0x58df3f,_0x47d5d6,_0x1a2ada,_0x30d046,_0x1f711c){var _0x251e33,_0x41580f;_0x30d046[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x30d046[_0x7e4a('0x11')]);_0x30d046[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x30d046['serverUrl']);if(_0x1f711c&&_0x1f711c['recordingFormat']&&_0x1f711c['recordingFormat']!=='none'){logger['info'](_0x7e4a('0x5f'),_0x7e4a('0x4d'));_0x5cdefb[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x30d046[_0x7e4a('0x4a')],_0x5cdefb['uniqueid'],md5(_0x5cdefb['uniqueid']));}headers[_0x7e4a('0x51')]=getAuth(_0x30d046);return getUser(_0x30d046,_0x47d5d6['email'])[_0x7e4a('0x18')](function(_0x2b1aff){_0x251e33=_0x2b1aff;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x251e33['id']);return getEndUser(_0x30d046,_0x5cdefb[_0x7e4a('0x60')],_0x5cdefb[_0x7e4a('0x61')]);})['then'](function(_0x3698be){_0x41580f=_0x3698be;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x41580f['id']);return getTicket(_0x30d046,_0x251e33,_0x41580f,_0x58df3f,_0x5cdefb);})[_0x7e4a('0x18')](function(_0x4f1452){if(_0x4f1452){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x4f1452['id']);switch(_0x30d046[_0x7e4a('0x3d')]){case _0x7e4a('0x62'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x30d046[_0x7e4a('0x11')],_0x251e33['id'],_0x4f1452['id']),'method':_0x7e4a('0x12')});case _0x7e4a('0x63'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x59'));emit(util['format'](_0x7e4a('0x64'),_0x47d5d6[_0x7e4a('0x14')]),'trigger:browser:url',{'uri':util[_0x7e4a('0xf')](_0x7e4a('0x65'),_0x30d046[_0x7e4a('0x11')][_0x7e4a('0x5b')](_0x7e4a('0x66'),''),_0x4f1452['id'])});break;default:logger[_0x7e4a('0x5c')](_0x7e4a('0x5f'),_0x7e4a('0x67'));}}})['catch'](function(_0x3f5b6a){logger[_0x7e4a('0x5c')](_0x7e4a('0x68'),util[_0x7e4a('0x5d')](_0x3f5b6a,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x69')]=function(_0x5198d6,_0x3c190d,_0x1eaa46,_0x49f6b8,_0x4addf6,_0x3f3208){var _0x177ea8,_0x4610f5;_0x3f3208[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x11')]);_0x3f3208[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x4a')]);if(_0x4addf6&&_0x4addf6[_0x7e4a('0x4b')]){logger[_0x7e4a('0xd')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']','Recording\x20is\x20enabled!');_0x3c190d[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x3f3208[_0x7e4a('0x4a')],_0x3c190d[_0x7e4a('0x50')],md5(_0x3c190d[_0x7e4a('0x50')]));}else{_0x3c190d[_0x7e4a('0x4e')]='';}headers[_0x7e4a('0x51')]=getAuth(_0x3f3208);return getUser(_0x3f3208)[_0x7e4a('0x18')](function(_0x1697c1){_0x177ea8=_0x1697c1;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x177ea8['id']);return getEndUser(_0x3f3208,_0x3c190d[_0x7e4a('0x54')],_0x3c190d[_0x7e4a('0x55')]);})['then'](function(_0x5f3f02){_0x4610f5=_0x5f3f02;logger['info'](_0x7e4a('0x6b'),_0x4610f5['id']);return getTicket(_0x3f3208,_0x177ea8,_0x4610f5,_0x1eaa46,_0x3c190d);})['then'](function(_0x48a342){if(_0x48a342){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x48a342['id']);}})[_0x7e4a('0x6c')](function(_0x595db5){logger[_0x7e4a('0x5c')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']'+_0x7e4a('0x6d'),util['inspect'](_0x595db5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff