// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x79fb=['Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','authType','password','%s:%s','username','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','destcalleridnum','[OUTBOUND]','trigger:browser:url','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','Authorization','catch','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects'];(function(_0x4b03c9,_0x17ce03){var _0x161ba2=function(_0xb952db){while(--_0xb952db){_0x4b03c9['push'](_0x4b03c9['shift']());}};_0x161ba2(++_0x17ce03);}(_0x79fb,0xc2));var _0xb79f=function(_0x22a682,_0x2394b0){_0x22a682=_0x22a682-0x0;var _0xb7f3a2=_0x79fb[_0x22a682];return _0xb7f3a2;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xb79f('0x0'));var util=require(_0xb79f('0x1'));var Redis=require(_0xb79f('0x2'));var intUtil=require(_0xb79f('0x3'));var config=require(_0xb79f('0x4'));var logger=require(_0xb79f('0x5'))('zendesk');config['redis']=_[_0xb79f('0x6')](config['redis'],{'host':_0xb79f('0x7'),'port':0x18eb});var io=require(_0xb79f('0x8'))(new Redis(config[_0xb79f('0x9')]));function emit(_0x52a760,_0x25dedd,_0xe4d8c2){io['to'](_0x52a760)[_0xb79f('0xa')](_0x25dedd,_0xe4d8c2);}var headers={'Content-Type':_0xb79f('0xb'),'Accept':_0xb79f('0xb')};function getTicket(_0xe48a20,_0x3a559d,_0x358ed4,_0x5cf3d3,_0x46c64a){logger[_0xb79f('0xc')](_0xb79f('0xd'));return request({'uri':util['format'](_0xb79f('0xe'),_0xe48a20[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'ticket':_[_0xb79f('0x11')]({'requester_id':_0x358ed4['id'],'submitter_id':_0x3a559d?_0x3a559d['id']:undefined,'assignee_id':_0x3a559d?_0x3a559d['id']:undefined,'tags':getTags(_0x5cf3d3[_0xb79f('0x12')],_0xb79f('0x13')),'subject':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x15')],_0x46c64a,'\x20'),'description':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a')}},getCustomFields(_0x5cf3d3[_0xb79f('0x17')],_0x46c64a))}})[_0xb79f('0x18')](function(_0x47c2a9){logger[_0xb79f('0xc')](_0xb79f('0x19'));return _0x47c2a9['ticket'];});}function getUser(_0x2a23e4,_0x1b60f1){if(intUtil[_0xb79f('0x1a')](_0x1b60f1)){logger[_0xb79f('0xc')](_0xb79f('0x1b'),_0x1b60f1);return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x1d'),_0x2a23e4['remoteUri']),'qs':{'query':util[_0xb79f('0x1c')](_0xb79f('0x1e'),_0x1b60f1)}})[_0xb79f('0x18')](function(_0x5008f2){if(_0x5008f2['count']){logger[_0xb79f('0xc')](_0xb79f('0x1f'));return _['find'](_0x5008f2[_0xb79f('0x20')],{'email':_0x1b60f1,'role':_0xb79f('0x21')});}else{logger[_0xb79f('0xc')](_0xb79f('0x22'));return request({'uri':util['format']('%s/users/me.json',_0x2a23e4[_0xb79f('0xf')])})['then'](function(_0x1de09a){logger[_0xb79f('0xc')]('Admin\x20account\x20selected.');return _0x1de09a[_0xb79f('0x23')];});}});}else{logger[_0xb79f('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x24'),_0x2a23e4['remoteUri'])})[_0xb79f('0x18')](function(_0x7a70c9){logger[_0xb79f('0xc')](_0xb79f('0x25'));return _0x7a70c9[_0xb79f('0x23')];});}}function getEndUser(_0x5b28c8,_0x552f3b,_0x210616){logger['info'](_0xb79f('0x26'),_0x210616);return request({'uri':util[_0xb79f('0x1c')]('%s/search.json',_0x5b28c8[_0xb79f('0xf')]),'qs':{'query':util[_0xb79f('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x210616)}})[_0xb79f('0x18')](function(_0x4d13f4){var _0x4ebd17;if(_0x4d13f4[_0xb79f('0x20')][_0xb79f('0x27')]){_0x4d13f4[_0xb79f('0x20')]=_[_0xb79f('0x28')](_0x4d13f4[_0xb79f('0x20')],{'suspended':![],'role':_0xb79f('0x29')});if(_0x4d13f4[_0xb79f('0x20')]['length']){_0x4ebd17=_['first'](_0x4d13f4[_0xb79f('0x20')]);}}if(_0x4ebd17){logger[_0xb79f('0xc')]('Enduser\x20found!');return _0x4ebd17;}else{logger['info'](_0xb79f('0x2a'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x2b'),_0x5b28c8[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'user':{'role':_0xb79f('0x29'),'name':util[_0xb79f('0x1c')]('Caller\x20-\x20%s',_0x552f3b||_0x210616),'phone':_0x210616}}})[_0xb79f('0x18')](function(_0x4990a4){logger[_0xb79f('0xc')]('Enduser\x20created.');return _0x4990a4[_0xb79f('0x23')];});}});}function getAuth(_0x1db120){var _0x1552fb;if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x2d')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x2e'),_0x1db120[_0xb79f('0x2f')],_0x1db120[_0xb79f('0x2d')]);}else if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x30')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x31'),_0x1db120['username'],_0x1db120[_0xb79f('0x30')]);}return util[_0xb79f('0x1c')]('Basic\x20%s',new Buffer(_0x1552fb)[_0xb79f('0x32')](_0xb79f('0x33')));}function request(_0x32759a){logger[_0xb79f('0x34')](_0xb79f('0x35'),JSON[_0xb79f('0x36')](_0x32759a));return rp(_['defaults'](_0x32759a,{'method':_0xb79f('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1df150,_0x14f178){var _0x4c239e=[];if(_0x1df150&&_0x1df150[_0xb79f('0x27')]>0x0){_0x4c239e=_[_0xb79f('0x38')](_0x1df150,_0x14f178);}return _0x4c239e;}function getCustomFields(_0xdee2e,_0x2d8403){var _0x1382d1=[];var _0x59cacf={'custom_fields':[]};if(_0xdee2e[_0xb79f('0x27')]>0x0){_['forEach'](_0xdee2e,function(_0x788418){if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x3a')&&_0x788418[_0xb79f('0x3b')]&&!_0x788418[_0xb79f('0x3c')]){_0x59cacf[_0x788418['nameField'][_0xb79f('0x3d')]()]=_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]();}else if(_0x788418[_0xb79f('0x39')]==='string'&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]()});}else if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x42')&&_0x788418[_0xb79f('0x43')]&&_0x788418['idField']&&_0x788418[_0xb79f('0x3c')]){_0x2d8403[_0x788418[_0xb79f('0x43')]]&&_0x59cacf['custom_fields'][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x43')]][_0xb79f('0x32')]()});}else if(_0x788418['type']===_0xb79f('0x44')&&_0x788418[_0xb79f('0x45')]&&_0x788418['Variable'][_0xb79f('0x13')]&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x2d8403[_0x788418['Variable']['name'][_0xb79f('0x3d')]()]&&_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x45')]['name'][_0xb79f('0x3d')]()][_0xb79f('0x32')]()});}});}return _0x59cacf;}exports['queue']=function(_0x530dcf,_0x3ca75b,_0x599ce9,_0x140c1f,_0x5e86d6,_0x443e45){var _0xc92f64,_0x43356d;_0x443e45[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x443e45[_0xb79f('0xf')]);_0x443e45[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x443e45['serverUrl']);if(_0x5e86d6&&_0x5e86d6['monitor_format']){logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x49'));_0x3ca75b[_0xb79f('0x4a')]=util[_0xb79f('0x1c')](_0xb79f('0x4b'),_0x443e45[_0xb79f('0x47')],_0x3ca75b[_0xb79f('0x4c')],md5(_0x3ca75b[_0xb79f('0x4c')]));}else{_0x3ca75b[_0xb79f('0x4a')]='';}headers['Authorization']=getAuth(_0x443e45);return getUser(_0x443e45,_0x140c1f[_0xb79f('0x4d')])[_0xb79f('0x18')](function(_0x250ccf){_0xc92f64=_0x250ccf;logger['info'](_0xb79f('0x4e'),_0xc92f64['id']);return getEndUser(_0x443e45,_0x3ca75b[_0xb79f('0x4f')],_0x3ca75b[_0xb79f('0x50')]);})['then'](function(_0x42e0f0){_0x43356d=_0x42e0f0;logger['info'](_0xb79f('0x51'),_0x43356d['id']);return getTicket(_0x443e45,_0xc92f64,_0x43356d,_0x599ce9,_0x3ca75b);})['then'](function(_0x33186f){if(_0x33186f){logger[_0xb79f('0xc')](_0xb79f('0x52'),_0x33186f['id']);switch(_0x443e45[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x443e45[_0xb79f('0xf')],_0xc92f64['id'],_0x33186f['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x140c1f[_0xb79f('0x13')]),'trigger:browser:url',{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x443e45[_0xb79f('0xf')][_0xb79f('0x5a')]('/api/v2',''),_0x33186f['id'])});break;default:logger[_0xb79f('0x5b')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x235e77){logger[_0xb79f('0x5b')](_0xb79f('0x5c'),util[_0xb79f('0x5d')](_0x235e77,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3aa4ee,_0x4bd586,_0x4a2c46,_0x18e843,_0x2f374a,_0x4f2505,_0x18edca){var _0xaf448b,_0x45042e;_0x4f2505[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x4f2505[_0xb79f('0xf')]);_0x4f2505[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x4f2505['serverUrl']);if(_0x18edca&&_0x18edca[_0xb79f('0x5e')]&&_0x18edca[_0xb79f('0x5e')]!==_0xb79f('0x5f')){logger[_0xb79f('0xc')]('[OUTBOUND]',_0xb79f('0x49'));_0x4bd586[_0xb79f('0x4a')]=util['format'](_0xb79f('0x4b'),_0x4f2505['serverUrl'],_0x4bd586[_0xb79f('0x4c')],md5(_0x4bd586[_0xb79f('0x4c')]));}headers['Authorization']=getAuth(_0x4f2505);return getUser(_0x4f2505,_0x18e843[_0xb79f('0x4d')])['then'](function(_0x564e25){_0xaf448b=_0x564e25;logger[_0xb79f('0xc')](_0xb79f('0x4e'),_0xaf448b['id']);return getEndUser(_0x4f2505,_0x4bd586['destcalleridname'],_0x4bd586[_0xb79f('0x60')]);})[_0xb79f('0x18')](function(_0x1b3f40){_0x45042e=_0x1b3f40;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0x45042e['id']);return getTicket(_0x4f2505,_0xaf448b,_0x45042e,_0x4a2c46,_0x4bd586);})[_0xb79f('0x18')](function(_0x580caa){if(_0x580caa){logger[_0xb79f('0xc')]('The\x20Ticket\x20ID\x20is:',_0x580caa['id']);switch(_0x4f2505[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x4f2505[_0xb79f('0xf')],_0xaf448b['id'],_0x580caa['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x18e843[_0xb79f('0x13')]),_0xb79f('0x62'),{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x4f2505['remoteUri'][_0xb79f('0x5a')](_0xb79f('0x63'),''),_0x580caa['id'])});break;default:logger[_0xb79f('0x5b')]('[OUTBOUND]',_0xb79f('0x64'));}}})['catch'](function(_0x9c07de){logger['error'](_0xb79f('0x65'),util[_0xb79f('0x5d')](_0x9c07de,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2ef525,_0x432981,_0x374f9c,_0x206591,_0x4b107b,_0x2d2d83){var _0x498550,_0xf39bc8;_0x2d2d83['remoteUri']=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0xf')]);_0x2d2d83[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0x47')]);if(_0x4b107b&&_0x4b107b[_0xb79f('0x66')]){logger[_0xb79f('0xc')]('['+_0x432981['lastevent'][_0xb79f('0x67')]()+']',_0xb79f('0x49'));_0x432981[_0xb79f('0x4a')]=util[_0xb79f('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d2d83[_0xb79f('0x47')],_0x432981[_0xb79f('0x4c')],md5(_0x432981['uniqueid']));}else{_0x432981['recordingURL']='';}headers[_0xb79f('0x68')]=getAuth(_0x2d2d83);return getUser(_0x2d2d83)['then'](function(_0x1d7400){_0x498550=_0x1d7400;logger[_0xb79f('0xc')]('The\x20User\x20ID\x20is:',_0x498550['id']);return getEndUser(_0x2d2d83,_0x432981[_0xb79f('0x4f')],_0x432981['calleridnum']);})['then'](function(_0x49b0ec){_0xf39bc8=_0x49b0ec;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0xf39bc8['id']);return getTicket(_0x2d2d83,_0x498550,_0xf39bc8,_0x374f9c,_0x432981);})['then'](function(_0x2857d5){if(_0x2857d5){logger['info'](_0xb79f('0x52'),_0x2857d5['id']);}})[_0xb79f('0x69')](function(_0x4dffb8){logger[_0xb79f('0x5b')]('['+_0x432981[_0xb79f('0x6a')][_0xb79f('0x67')]()+']'+_0xb79f('0x6b'),util['inspect'](_0x4dffb8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xcf4e=['length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','none','[OUTBOUND]','destcalleridnum','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','remoteUri','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone'];(function(_0x36c5b0,_0x5001da){var _0xf19333=function(_0x1e880a){while(--_0x1e880a){_0x36c5b0['push'](_0x36c5b0['shift']());}};_0xf19333(++_0x5001da);}(_0xcf4e,0x123));var _0xecf4=function(_0x11d230,_0x4542ab){_0x11d230=_0x11d230-0x0;var _0x488064=_0xcf4e[_0x11d230];return _0x488064;};'use strict';var _=require('lodash');var rp=require(_0xecf4('0x0'));var md5=require(_0xecf4('0x1'));var util=require(_0xecf4('0x2'));var Redis=require(_0xecf4('0x3'));var intUtil=require(_0xecf4('0x4'));var config=require(_0xecf4('0x5'));var logger=require(_0xecf4('0x6'))(_0xecf4('0x7'));config[_0xecf4('0x8')]=_['defaults'](config[_0xecf4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecf4('0x9'))(new Redis(config[_0xecf4('0x8')]));function emit(_0x5e46be,_0x35df87,_0x2124a7){io['to'](_0x5e46be)['emit'](_0x35df87,_0x2124a7);}var headers={'Content-Type':_0xecf4('0xa'),'Accept':_0xecf4('0xa')};function getTicket(_0x1feea1,_0x381659,_0x3289fc,_0x356c45,_0x3ca9be){logger[_0xecf4('0xb')](_0xecf4('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x1feea1[_0xecf4('0xd')]),'method':'POST','body':{'ticket':_[_0xecf4('0xe')]({'requester_id':_0x3289fc['id'],'submitter_id':_0x381659?_0x381659['id']:undefined,'assignee_id':_0x381659?_0x381659['id']:undefined,'tags':getTags(_0x356c45[_0xecf4('0xf')],_0xecf4('0x10')),'subject':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x12')],_0x3ca9be,'\x20'),'description':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a'),'comment':{'public':![],'body':intUtil[_0xecf4('0x11')](_0x356c45[_0xecf4('0x13')],_0x3ca9be,'\x0a')}},getCustomFields(_0x356c45['Fields'],_0x3ca9be))}})[_0xecf4('0x14')](function(_0x253c77){logger['info'](_0xecf4('0x15'));return _0x253c77[_0xecf4('0x16')];});}function getUser(_0x88904b,_0x352801){if(intUtil[_0xecf4('0x17')](_0x352801)){logger['info'](_0xecf4('0x18'),_0x352801);return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x1a'),_0x88904b['remoteUri']),'qs':{'query':util[_0xecf4('0x19')](_0xecf4('0x1b'),_0x352801)}})[_0xecf4('0x14')](function(_0x1b2133){if(_0x1b2133[_0xecf4('0x1c')]){logger[_0xecf4('0xb')]('Agent\x20found!');return _[_0xecf4('0x1d')](_0x1b2133[_0xecf4('0x1e')],{'email':_0x352801,'role':_0xecf4('0x1f')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})[_0xecf4('0x14')](function(_0x27afc5){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x27afc5[_0xecf4('0x22')];});}});}else{logger[_0xecf4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x20'),_0x88904b[_0xecf4('0xd')])})['then'](function(_0x1132c3){logger[_0xecf4('0xb')](_0xecf4('0x21'));return _0x1132c3[_0xecf4('0x22')];});}}function getEndUser(_0x2c3171,_0x6ff40f,_0x5341e5){logger['info'](_0xecf4('0x23'),_0x5341e5);return request({'uri':util[_0xecf4('0x19')]('%s/search.json',_0x2c3171[_0xecf4('0xd')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x5341e5)}})['then'](function(_0x3c38c4){var _0x47d246;if(_0x3c38c4['results'][_0xecf4('0x24')]){_0x3c38c4[_0xecf4('0x1e')]=_[_0xecf4('0x25')](_0x3c38c4[_0xecf4('0x1e')],{'suspended':![],'role':'end-user'});if(_0x3c38c4[_0xecf4('0x1e')][_0xecf4('0x24')]){_0x47d246=_[_0xecf4('0x26')](_0x3c38c4[_0xecf4('0x1e')]);}}if(_0x47d246){logger[_0xecf4('0xb')](_0xecf4('0x27'));return _0x47d246;}else{logger[_0xecf4('0xb')](_0xecf4('0x28'));return request({'uri':util[_0xecf4('0x19')]('%s/users.json',_0x2c3171[_0xecf4('0xd')]),'method':_0xecf4('0x29'),'body':{'user':{'role':_0xecf4('0x2a'),'name':util[_0xecf4('0x19')](_0xecf4('0x2b'),_0x6ff40f||_0x5341e5),'phone':_0x5341e5}}})[_0xecf4('0x14')](function(_0x1c39d3){logger[_0xecf4('0xb')](_0xecf4('0x2c'));return _0x1c39d3['user'];});}});}function getAuth(_0x5de948){var _0x2d13d3;if(_0x5de948[_0xecf4('0x2d')]===_0xecf4('0x2e')){_0x2d13d3=util['format']('%s:%s',_0x5de948[_0xecf4('0x2f')],_0x5de948[_0xecf4('0x2e')]);}else if(_0x5de948[_0xecf4('0x2d')]==='token'){_0x2d13d3=util[_0xecf4('0x19')]('%s/token:%s',_0x5de948['username'],_0x5de948[_0xecf4('0x30')]);}return util[_0xecf4('0x19')](_0xecf4('0x31'),new Buffer(_0x2d13d3)['toString'](_0xecf4('0x32')));}function request(_0x107ffe){logger[_0xecf4('0x33')](_0xecf4('0x34'),JSON[_0xecf4('0x35')](_0x107ffe));return rp(_[_0xecf4('0x36')](_0x107ffe,{'method':_0xecf4('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x14bf0b,_0x345658){var _0x18f83b=[];if(_0x14bf0b&&_0x14bf0b['length']>0x0){_0x18f83b=_['map'](_0x14bf0b,_0x345658);}return _0x18f83b;}function getCustomFields(_0x37c985,_0x11eb5a){var _0x1afb04=[];var _0x1995a7={'custom_fields':[]};if(_0x37c985[_0xecf4('0x24')]>0x0){_['forEach'](_0x37c985,function(_0xfc40cd){if(_[_0xecf4('0x38')]([_0xecf4('0x39'),_0xecf4('0x3a')],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x3c')]&&!_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xfc40cd['nameField'][_0xecf4('0x3e')]()]=_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]();}else if(_[_0xecf4('0x38')](['string','picklist'],_0xfc40cd[_0xecf4('0x3b')])&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0xfc40cd[_0xecf4('0x3f')][_0xecf4('0x40')]()});}else if(_0xfc40cd[_0xecf4('0x3b')]===_0xecf4('0x44')&&_0xfc40cd[_0xecf4('0x45')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd['customField']){_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]&&_0x1995a7[_0xecf4('0x42')][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd[_0xecf4('0x45')]]['toString']()});}else if(_0xfc40cd['type']===_0xecf4('0x46')&&_0xfc40cd['Variable']&&_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')]&&_0xfc40cd[_0xecf4('0x41')]&&_0xfc40cd[_0xecf4('0x3d')]){_0x11eb5a[_0xfc40cd[_0xecf4('0x47')][_0xecf4('0x10')][_0xecf4('0x3e')]()]&&_0x1995a7['custom_fields'][_0xecf4('0x43')]({'id':_0xfc40cd[_0xecf4('0x41')],'value':_0x11eb5a[_0xfc40cd['Variable'][_0xecf4('0x10')]['toLowerCase']()]['toString']()});}});}return _0x1995a7;}exports[_0xecf4('0x48')]=function(_0x2e9b94,_0x9df79a,_0x23f5bd,_0x107e52,_0x13d582,_0x39793d){var _0x1a5dbb,_0x20eeee;_0x39793d[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x39793d[_0xecf4('0xd')]);_0x39793d[_0xecf4('0x49')]=intUtil[_0xecf4('0x4a')](_0x39793d['serverUrl']);if(_0x13d582&&_0x13d582[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('[QUEUE]',_0xecf4('0x4c'));_0x9df79a[_0xecf4('0x4d')]=util['format'](_0xecf4('0x4e'),_0x39793d[_0xecf4('0x49')],_0x9df79a[_0xecf4('0x4f')],md5(_0x9df79a['uniqueid']));}else{_0x9df79a[_0xecf4('0x4d')]='';}headers[_0xecf4('0x50')]=getAuth(_0x39793d);return getUser(_0x39793d,_0x107e52[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x1dfc3e){_0x1a5dbb=_0x1dfc3e;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x1a5dbb['id']);return getEndUser(_0x39793d,_0x9df79a[_0xecf4('0x53')],_0x9df79a[_0xecf4('0x54')]);})[_0xecf4('0x14')](function(_0x822e9f){_0x20eeee=_0x822e9f;logger[_0xecf4('0xb')](_0xecf4('0x55'),_0x20eeee['id']);return getTicket(_0x39793d,_0x1a5dbb,_0x20eeee,_0x23f5bd,_0x9df79a);})[_0xecf4('0x14')](function(_0x55c0b8){if(_0x55c0b8){logger[_0xecf4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x55c0b8['id']);switch(_0x39793d[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger['info'](_0xecf4('0x57'),_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x39793d['remoteUri'],_0x1a5dbb['id'],_0x55c0b8['id']),'method':_0xecf4('0x29')});case'newTab':logger[_0xecf4('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xecf4('0x19')](_0xecf4('0x5a'),_0x107e52[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x39793d[_0xecf4('0xd')][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x55c0b8['id'])});break;default:logger['error'](_0xecf4('0x57'),_0xecf4('0x5f'));}}})[_0xecf4('0x60')](function(_0x89639f){logger[_0xecf4('0x61')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xecf4('0x62')](_0x89639f,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5791be,_0x3804b1,_0x87be77,_0x728479,_0xab95e1,_0x2731b6,_0x372fa7){var _0x4fc242,_0xea3c03;_0x2731b6[_0xecf4('0xd')]=intUtil['stripTrailingSlash'](_0x2731b6[_0xecf4('0xd')]);_0x2731b6[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x2731b6['serverUrl']);if(_0x372fa7&&_0x372fa7['recordingFormat']&&_0x372fa7['recordingFormat']!==_0xecf4('0x63')){logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x4c'));_0x3804b1[_0xecf4('0x4d')]=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x2731b6[_0xecf4('0x49')],_0x3804b1[_0xecf4('0x4f')],md5(_0x3804b1[_0xecf4('0x4f')]));}headers[_0xecf4('0x50')]=getAuth(_0x2731b6);return getUser(_0x2731b6,_0x728479[_0xecf4('0x51')])[_0xecf4('0x14')](function(_0x59e353){_0x4fc242=_0x59e353;logger[_0xecf4('0xb')](_0xecf4('0x52'),_0x4fc242['id']);return getEndUser(_0x2731b6,_0x3804b1['destcalleridname'],_0x3804b1[_0xecf4('0x65')]);})[_0xecf4('0x14')](function(_0x2313ea){_0xea3c03=_0x2313ea;logger['info']('The\x20Enduser\x20ID\x20is:',_0xea3c03['id']);return getTicket(_0x2731b6,_0x4fc242,_0xea3c03,_0x87be77,_0x3804b1);})['then'](function(_0x4b9c3e){if(_0x4b9c3e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x4b9c3e['id']);switch(_0x2731b6[_0xecf4('0x3b')]){case _0xecf4('0x56'):logger[_0xecf4('0xb')]('[OUTBOUND]',_0xecf4('0x58'));return request({'uri':util[_0xecf4('0x19')](_0xecf4('0x59'),_0x2731b6['remoteUri'],_0x4fc242['id'],_0x4b9c3e['id']),'method':_0xecf4('0x29')});case _0xecf4('0x66'):logger[_0xecf4('0xb')](_0xecf4('0x64'),_0xecf4('0x67'));emit(util['format'](_0xecf4('0x5a'),_0x728479[_0xecf4('0x10')]),_0xecf4('0x5b'),{'uri':util[_0xecf4('0x19')](_0xecf4('0x5c'),_0x2731b6['remoteUri'][_0xecf4('0x5d')](_0xecf4('0x5e'),''),_0x4b9c3e['id'])});break;default:logger[_0xecf4('0x61')](_0xecf4('0x64'),_0xecf4('0x5f'));}}})['catch'](function(_0x1bb64b){logger[_0xecf4('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1bb64b,{'showHidden':!![],'depth':null}));});};exports[_0xecf4('0x68')]=function(_0x2faace,_0x532f7c,_0x5c8b22,_0x21da9f,_0xcf47cb,_0x286289){var _0x488589,_0x4ee330;_0x286289[_0xecf4('0xd')]=intUtil[_0xecf4('0x4a')](_0x286289['remoteUri']);_0x286289[_0xecf4('0x49')]=intUtil['stripTrailingSlash'](_0x286289[_0xecf4('0x49')]);if(_0xcf47cb&&_0xcf47cb[_0xecf4('0x4b')]){logger[_0xecf4('0xb')]('['+_0x532f7c['lastevent']['toUpperCase']()+']',_0xecf4('0x4c'));_0x532f7c['recordingURL']=util[_0xecf4('0x19')](_0xecf4('0x4e'),_0x286289[_0xecf4('0x49')],_0x532f7c[_0xecf4('0x4f')],md5(_0x532f7c['uniqueid']));}else{_0x532f7c[_0xecf4('0x4d')]='';}headers['Authorization']=getAuth(_0x286289);return getUser(_0x286289)['then'](function(_0x44115d){_0x488589=_0x44115d;logger['info']('The\x20User\x20ID\x20is:',_0x488589['id']);return getEndUser(_0x286289,_0x532f7c[_0xecf4('0x53')],_0x532f7c['calleridnum']);})[_0xecf4('0x14')](function(_0x57ea4c){_0x4ee330=_0x57ea4c;logger[_0xecf4('0xb')]('The\x20Enduser\x20ID\x20is:',_0x4ee330['id']);return getTicket(_0x286289,_0x488589,_0x4ee330,_0x5c8b22,_0x532f7c);})['then'](function(_0x340db2){if(_0x340db2){logger['info'](_0xecf4('0x69'),_0x340db2['id']);}})[_0xecf4('0x60')](function(_0x1f7e5d){logger['error']('['+_0x532f7c[_0xecf4('0x6a')][_0xecf4('0x6b')]()+']'+_0xecf4('0x6c'),util[_0xecf4('0x62')](_0x1f7e5d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff