Built motion from commit f738f9592c388b9f9eb3948f400a5c9d717a3561. Version 3.0.0...
[motion-next.git] / server / services / xdr / agents.controller.js
index 098f923..b53801d 100644 (file)
@@ -1 +1 @@
-const a1385_0x5aae=['rejected','now','isNil','./utils','extension','calleridnum','type','agententerreason','secondtransfereruniqueid','timeout','request','lastevent','diffTime','transfereruniqueid','destuniqueid','queuecallerabandon','stack','agent','acwtime','origtransfereruniqueid','agentconnectAt','answeredelsewheredestinationuniqueid','transferexten','agentcalledAt','agentacw','origtransfererexten','called','acw','queue','calleridname','push','CreateVoiceAgentReport','attendedtransfer','membername','agentcompleteAt','transfer','connectedlinenum','complete','forIn','ATTENDED','acwTimeout','transferuniqueid','agentringnoanswerAt','holdtime','includes','secondtransfererexten','origtransfererlinkedid','clone','uniqueid','reason','connect','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','agentcomplete','transfertargetuniqueid','indexOf','interface','error','transfertype','format','info','transfereeuniqueid','answered_elsewhere','abandoned','secondtransfererlinkedid','connectedlinename','blindtransfer','answeredelsewheremembername','talktime','ringtime','agentringnoanswer'];(function(_0x52fff9,_0x3314b8){const _0x5aaec7=function(_0x2e3e78){while(--_0x2e3e78){_0x52fff9['push'](_0x52fff9['shift']());}};_0x5aaec7(++_0x3314b8);}(a1385_0x5aae,0xf7));const a1385_0x2e3e=function(_0x52fff9,_0x3314b8){_0x52fff9=_0x52fff9-0x155;let _0x5aaec7=a1385_0x5aae[_0x52fff9];return _0x5aaec7;};const a1385_0x134209=a1385_0x2e3e;'use strict';const _=require('lodash'),util=require('util'),utils=require(a1385_0x134209(0x179)),agents={},transfers={},unanswered=[];function writeDB(_0x19e6c2,_0xf76faa){const _0x8ec26d=a1385_0x134209;utils[_0x8ec26d(0x16b)](util[_0x8ec26d(0x16a)](_0x8ec26d(0x163),_0x19e6c2['uniqueid'],_0x19e6c2['channel'],_0x19e6c2['queue'],_0x19e6c2[_0x8ec26d(0x197)],_0x19e6c2[_0x8ec26d(0x167)],_0x19e6c2[_0x8ec26d(0x17b)],_0x19e6c2[_0x8ec26d(0x19a)],_0x19e6c2['lastevent'])),_0x19e6c2[_0x8ec26d(0x192)]?utils['getVoiceQueueByName'](_0x19e6c2['queue'])['then'](function(_0x5c74d3){const _0x2d6fe0=_0x8ec26d;_0x5c74d3&&(_0x19e6c2[_0x2d6fe0(0x17c)]=_0x5c74d3['type'],_0x19e6c2[_0x2d6fe0(0x18e)]=_0x19e6c2[_0x2d6fe0(0x164)]?_0x5c74d3[_0x2d6fe0(0x191)]:![],_0x19e6c2[_0x2d6fe0(0x188)]=_0x19e6c2[_0x2d6fe0(0x18e)]?_0x5c74d3[_0x2d6fe0(0x158)]:0x0),utils[_0x2d6fe0(0x180)]('CreateVoiceAgentReport',_0x19e6c2);}):utils[_0x8ec26d(0x180)](_0x8ec26d(0x195),_0x19e6c2),_0xf76faa?delete transfers[_0x19e6c2[_0x8ec26d(0x160)]]:delete agents[_0x19e6c2[_0x8ec26d(0x184)]];}exports['agentcalled']=function(_0x14a461){const _0x49b50a=a1385_0x134209;try{agents[_0x14a461[_0x49b50a(0x184)]]=_0x14a461,agents[_0x14a461['destuniqueid']][_0x49b50a(0x18d)]=utils[_0x49b50a(0x177)](),agents[_0x14a461['destuniqueid']]['lastevent']=_0x49b50a(0x190),agents[_0x14a461[_0x49b50a(0x184)]]['connectedlinenum']=null,agents[_0x14a461[_0x49b50a(0x184)]]['connectedlinename']=null;}catch(_0x399059){utils[_0x49b50a(0x168)](_0x399059[_0x49b50a(0x186)]);}},exports[a1385_0x134209(0x175)]=function(_0x12b564){const _0x57d1a0=a1385_0x134209;try{!_[_0x57d1a0(0x178)](agents[_0x12b564[_0x57d1a0(0x184)]])&&(agents[_0x12b564[_0x57d1a0(0x184)]]['agentringnoanswer']=!![],agents[_0x12b564[_0x57d1a0(0x184)]]['agentringnoanswerAt']=utils[_0x57d1a0(0x177)](),agents[_0x12b564['destuniqueid']][_0x57d1a0(0x181)]=_0x57d1a0(0x17f),agents[_0x12b564[_0x57d1a0(0x184)]][_0x57d1a0(0x161)]=_0x57d1a0(0x17f),agents[_0x12b564[_0x57d1a0(0x184)]]['holdtime']=_0x12b564[_0x57d1a0(0x174)]?parseInt(_0x12b564[_0x57d1a0(0x174)])/0x3e8:0x0,agents[_0x12b564[_0x57d1a0(0x184)]][_0x57d1a0(0x173)]=0x0,unanswered[_0x57d1a0(0x194)](_0x12b564['destuniqueid']));}catch(_0xb47d31){utils[_0x57d1a0(0x168)](_0xb47d31[_0x57d1a0(0x186)]);}},exports[a1385_0x134209(0x185)]=function(_0x378ffe){try{_['forIn'](agents,function(_0x118330){const _0x152ea3=a1385_0x2e3e;_0x118330[_0x152ea3(0x160)]==_0x378ffe[_0x152ea3(0x160)]&&!_[_0x152ea3(0x15c)](unanswered,_0x118330[_0x152ea3(0x184)])&&(_0x118330[_0x152ea3(0x175)]=!![],_0x118330[_0x152ea3(0x15a)]=utils[_0x152ea3(0x177)](),_0x118330[_0x152ea3(0x181)]=_0x152ea3(0x16e),_0x118330[_0x152ea3(0x161)]=_0x152ea3(0x16e),_0x118330[_0x152ea3(0x15b)]=_0x378ffe[_0x152ea3(0x15b)],_0x118330['talktime']=0x0,writeDB(_0x118330));});}catch(_0xc9a0a4){utils['error'](_0xc9a0a4['stack']);}},exports['agentconnect']=function(_0x759463){const _0x4a5a63=a1385_0x134209;try{agents[_0x759463[_0x4a5a63(0x184)]]&&(agents[_0x759463[_0x4a5a63(0x184)]][_0x4a5a63(0x18a)]=utils['now'](),agents[_0x759463[_0x4a5a63(0x184)]][_0x4a5a63(0x19a)]=_0x759463[_0x4a5a63(0x19a)],agents[_0x759463[_0x4a5a63(0x184)]][_0x4a5a63(0x170)]=_0x759463[_0x4a5a63(0x170)],agents[_0x759463[_0x4a5a63(0x184)]][_0x4a5a63(0x15b)]=_0x759463['ringtime'],agents[_0x759463[_0x4a5a63(0x184)]][_0x4a5a63(0x181)]=_0x4a5a63(0x162),_[_0x4a5a63(0x156)](agents,function(_0x298ddb){const _0x39b3fc=_0x4a5a63;_0x298ddb[_0x39b3fc(0x184)]!=_0x759463[_0x39b3fc(0x184)]&&_0x298ddb[_0x39b3fc(0x160)]==_0x759463[_0x39b3fc(0x160)]&&(_0x298ddb[_0x39b3fc(0x173)]=0x0,_0x298ddb['holdtime']=_0x759463[_0x39b3fc(0x174)],_0x298ddb['agentringnoanswer']=!![],_0x298ddb[_0x39b3fc(0x15a)]=utils[_0x39b3fc(0x177)](),_0x298ddb['lastevent']=_0x39b3fc(0x16d),_0x298ddb['reason']=_0x39b3fc(0x16d),_0x298ddb[_0x39b3fc(0x18b)]=_0x759463[_0x39b3fc(0x184)],_0x298ddb[_0x39b3fc(0x172)]=_0x759463[_0x39b3fc(0x197)],writeDB(_0x298ddb));}));}catch(_0x56db75){utils[_0x4a5a63(0x168)](_0x56db75[_0x4a5a63(0x186)]);}},exports[a1385_0x134209(0x164)]=function(_0x51e461){const _0x1750de=a1385_0x134209;try{!_[_0x1750de(0x178)](agents[_0x51e461[_0x1750de(0x184)]])&&(agents[_0x51e461[_0x1750de(0x184)]][_0x1750de(0x164)]=!![],agents[_0x51e461[_0x1750de(0x184)]]['agentcompleteAt']=utils[_0x1750de(0x177)](),agents[_0x51e461[_0x1750de(0x184)]][_0x1750de(0x173)]=utils[_0x1750de(0x182)](agents[_0x51e461[_0x1750de(0x184)]][_0x1750de(0x198)],agents[_0x51e461['destuniqueid']][_0x1750de(0x18a)]),agents[_0x51e461[_0x1750de(0x184)]][_0x1750de(0x161)]=_0x51e461[_0x1750de(0x161)],agents[_0x51e461[_0x1750de(0x184)]][_0x1750de(0x181)]=_0x1750de(0x155),writeDB(agents[_0x51e461[_0x1750de(0x184)]]));}catch(_0x38d0bd){utils[_0x1750de(0x168)](_0x38d0bd[_0x1750de(0x186)]);}},exports[a1385_0x134209(0x171)]=function(_0x27b014){const _0xfe0776=a1385_0x134209;try{!_[_0xfe0776(0x178)](agents[_0x27b014[_0xfe0776(0x183)]])&&(agents[_0x27b014[_0xfe0776(0x183)]][_0xfe0776(0x199)]=!![],agents[_0x27b014[_0xfe0776(0x183)]]['transfertype']='blind',agents[_0x27b014[_0xfe0776(0x183)]][_0xfe0776(0x18c)]=_0x27b014[_0xfe0776(0x17a)],agents[_0x27b014[_0xfe0776(0x183)]][_0xfe0776(0x159)]=agents[_0x27b014[_0xfe0776(0x183)]][_0xfe0776(0x160)]);}catch(_0x3e2e50){utils['error'](_0x3e2e50[_0xfe0776(0x186)]);}},exports[a1385_0x134209(0x196)]=function(_0x4a725c){const _0x3c7a55=a1385_0x134209;try{if(_0x4a725c['origtransfereruniqueid']==_0x4a725c[_0x3c7a55(0x15e)])!_[_0x3c7a55(0x178)](agents[_0x4a725c['secondtransfereruniqueid']])&&(agents[_0x4a725c[_0x3c7a55(0x17e)]][_0x3c7a55(0x199)]=!![],agents[_0x4a725c['secondtransfereruniqueid']][_0x3c7a55(0x169)]=_0x3c7a55(0x157),agents[_0x4a725c[_0x3c7a55(0x17e)]]['transferexten']=_0x4a725c[_0x3c7a55(0x18f)],agents[_0x4a725c['secondtransfereruniqueid']]['transferuniqueid']=_0x4a725c['origtransfereruniqueid']),_0x4a725c[_0x3c7a55(0x16c)]&&agents[_0x4a725c[_0x3c7a55(0x16c)]]&&(agents[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x17d)]=0x1,transfers[_0x4a725c[_0x3c7a55(0x16c)]]=_[_0x3c7a55(0x15f)](agents[_0x4a725c[_0x3c7a55(0x16c)]]),transfers[_0x4a725c[_0x3c7a55(0x16c)]]['calleridnum']=agents[_0x4a725c['secondtransfereruniqueid']][_0x3c7a55(0x17b)],transfers[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x193)]=agents[_0x4a725c[_0x3c7a55(0x17e)]][_0x3c7a55(0x193)],transfers[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x18d)]=utils[_0x3c7a55(0x177)](),transfers[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x18a)]=utils[_0x3c7a55(0x177)](),transfers[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x15b)]=0x0,transfers[_0x4a725c[_0x3c7a55(0x16c)]][_0x3c7a55(0x17d)]=0x2);else _0x4a725c[_0x3c7a55(0x17e)]==_0x4a725c[_0x3c7a55(0x16f)]&&(!_[_0x3c7a55(0x178)](agents[_0x4a725c['origtransfereruniqueid']])&&(agents[_0x4a725c[_0x3c7a55(0x189)]]['transfer']=!![],agents[_0x4a725c[_0x3c7a55(0x189)]][_0x3c7a55(0x169)]=_0x3c7a55(0x157),agents[_0x4a725c[_0x3c7a55(0x189)]][_0x3c7a55(0x18c)]=_0x4a725c[_0x3c7a55(0x15d)],agents[_0x4a725c[_0x3c7a55(0x189)]][_0x3c7a55(0x159)]=_0x4a725c[_0x3c7a55(0x17e)]),_0x4a725c['transfertargetuniqueid']&&agents[_0x4a725c['transfertargetuniqueid']]&&(agents[_0x4a725c['transfertargetuniqueid']]['agententerreason']=0x1,transfers[_0x4a725c[_0x3c7a55(0x165)]]=_[_0x3c7a55(0x15f)](agents[_0x4a725c[_0x3c7a55(0x165)]]),transfers[_0x4a725c[_0x3c7a55(0x165)]][_0x3c7a55(0x17b)]=agents[_0x4a725c[_0x3c7a55(0x189)]][_0x3c7a55(0x17b)],transfers[_0x4a725c['transfertargetuniqueid']]['calleridname']=agents[_0x4a725c[_0x3c7a55(0x189)]]['calleridname'],transfers[_0x4a725c[_0x3c7a55(0x165)]][_0x3c7a55(0x18d)]=utils[_0x3c7a55(0x177)](),transfers[_0x4a725c[_0x3c7a55(0x165)]][_0x3c7a55(0x18a)]=utils[_0x3c7a55(0x177)](),transfers[_0x4a725c[_0x3c7a55(0x165)]][_0x3c7a55(0x15b)]=0x0,transfers[_0x4a725c[_0x3c7a55(0x165)]][_0x3c7a55(0x17d)]=0x2));}catch(_0x2c6da6){utils[_0x3c7a55(0x168)](_0x2c6da6['stack']);}},exports['hangup']=function(_0x2d53c4){const _0x160099=a1385_0x134209;try{if(agents[_0x2d53c4[_0x160099(0x160)]]&&agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x161)]==='timeout'){_0x2d53c4['cause']==='21'&&(agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x161)]=_0x160099(0x176),agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x181)]='rejected');writeDB(agents[_0x2d53c4[_0x160099(0x160)]]);const _0x5370b5=unanswered[_0x160099(0x166)](_0x2d53c4[_0x160099(0x160)]);if(_0x5370b5>-0x1)unanswered['splice'](_0x5370b5,0x1);}transfers[_0x2d53c4[_0x160099(0x160)]]&&(transfers[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x164)]=!![],transfers[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x198)]=utils[_0x160099(0x177)](),transfers[_0x2d53c4[_0x160099(0x160)]]['talktime']=utils[_0x160099(0x182)](transfers[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x198)],transfers[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x18a)]),transfers[_0x2d53c4['uniqueid']][_0x160099(0x161)]=_0x160099(0x187),transfers[_0x2d53c4['uniqueid']][_0x160099(0x181)]='complete',writeDB(transfers[_0x2d53c4[_0x160099(0x160)]],!![])),agents[_0x2d53c4[_0x160099(0x160)]]&&agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x18a)]&&(agents[_0x2d53c4[_0x160099(0x160)]]['agentcomplete']=!![],agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x198)]=utils[_0x160099(0x177)](),agents[_0x2d53c4[_0x160099(0x160)]]['talktime']=utils[_0x160099(0x182)](agents[_0x2d53c4['uniqueid']][_0x160099(0x198)],agents[_0x2d53c4['uniqueid']][_0x160099(0x18a)]),agents[_0x2d53c4[_0x160099(0x160)]]['reason']=agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x199)]?'transfer':_0x160099(0x187),agents[_0x2d53c4[_0x160099(0x160)]][_0x160099(0x181)]=_0x160099(0x155),writeDB(agents[_0x2d53c4[_0x160099(0x160)]]));}catch(_0x2e8926){utils[_0x160099(0x168)](_0x2e8926['stack']);}};
\ No newline at end of file
+const a1389_0x323a=['channel','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','ATTENDED','abandoned','secondtransfereruniqueid','[%s][agents][agentringnoanswer]','connectedlinenum','transfer','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agent','transferexten','./utils','attendedtransfer','agentcomplete','timeout','[%s][agents][queuecallerabandon]','now','transfertype','getVoiceQueueByName','answered_elsewhere','[%s][agents][agentcalled]','transfertargetuniqueid','format','then','blindtransfer','answeredelsewheremembername','rejected','agentcalledAt','complete','acwtime','push','[%s][agents][blindtransfer]','agententerreason','forIn','[%s][agents][attendedtransfer]\x20agent:%s\x20transferuniqueid:%s','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','agentringnoanswerAt','[%s][agents][agentcomplete]','clone','lodash','uniqueid','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','transfereeuniqueid','holdtime','ringtime','agentcalled','secondtransfererlinkedid','answeredelsewheredestinationuniqueid','transfereruniqueid','type','calleridname','agentcompleteAt','secondtransfererexten','origtransfererexten','acw','agentringnoanswer','error','debug','transferuniqueid','util','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','diffTime','calleridnum','membername','destuniqueid','request','isNil','queue','talktime','called','origtransfererlinkedid','interface','[%s][agents][attendedtransfer]','[%s][agents][agentconnect]','reason','agentacw','origtransfereruniqueid','agentconnectAt','info','lastevent','CreateVoiceAgentReport','connectedlinename'];(function(_0xa91cae,_0x495bce){const _0x323adf=function(_0x3c7132){while(--_0x3c7132){_0xa91cae['push'](_0xa91cae['shift']());}};_0x323adf(++_0x495bce);}(a1389_0x323a,0x149));const a1389_0x3c71=function(_0xa91cae,_0x495bce){_0xa91cae=_0xa91cae-0x112;let _0x323adf=a1389_0x323a[_0xa91cae];return _0x323adf;};const a1389_0x300a55=a1389_0x3c71;'use strict';const _=require(a1389_0x300a55(0x138)),util=require(a1389_0x300a55(0x14c)),utils=require(a1389_0x300a55(0x11c)),agents={},transfers={},unanswered=[];function writeDB(_0x1a296d,_0x1d64e0){const _0x4da6d1=a1389_0x300a55;utils[_0x4da6d1(0x15f)](util['format']('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x1a296d[_0x4da6d1(0x139)],_0x1a296d[_0x4da6d1(0x163)],_0x1a296d['queue'],_0x1a296d['membername'],_0x1a296d[_0x4da6d1(0x158)],_0x1a296d[_0x4da6d1(0x14f)],_0x1a296d[_0x4da6d1(0x117)],_0x1a296d['lastevent'])),_0x1a296d[_0x4da6d1(0x154)]?utils[_0x4da6d1(0x123)](_0x1a296d[_0x4da6d1(0x154)])[_0x4da6d1(0x128)](function(_0x14e265){const _0x30a8c9=_0x4da6d1;_0x14e265&&(_0x1a296d[_0x30a8c9(0x142)]=_0x14e265[_0x30a8c9(0x142)],_0x1a296d[_0x30a8c9(0x15c)]=_0x1a296d[_0x30a8c9(0x11e)]?_0x14e265[_0x30a8c9(0x147)]:![],_0x1a296d[_0x30a8c9(0x12e)]=_0x1a296d[_0x30a8c9(0x15c)]?_0x14e265['acwTimeout']:0x0),utils[_0x30a8c9(0x152)](_0x30a8c9(0x161),_0x1a296d);}):utils['request'](_0x4da6d1(0x161),_0x1a296d),_0x1d64e0?delete transfers[_0x1a296d[_0x4da6d1(0x139)]]:delete agents[_0x1a296d[_0x4da6d1(0x151)]];}exports[a1389_0x300a55(0x13e)]=function(_0x1aaf33){const _0x3a9c18=a1389_0x300a55;try{utils['debug'](util[_0x3a9c18(0x127)](_0x3a9c18(0x125),_0x1aaf33[_0x3a9c18(0x139)]),_0x1aaf33),agents[_0x1aaf33[_0x3a9c18(0x151)]]=_0x1aaf33,agents[_0x1aaf33[_0x3a9c18(0x151)]][_0x3a9c18(0x12c)]=utils[_0x3a9c18(0x121)](),agents[_0x1aaf33[_0x3a9c18(0x151)]][_0x3a9c18(0x160)]=_0x3a9c18(0x156),agents[_0x1aaf33[_0x3a9c18(0x151)]][_0x3a9c18(0x117)]=null,agents[_0x1aaf33[_0x3a9c18(0x151)]][_0x3a9c18(0x162)]=null,utils[_0x3a9c18(0x15f)](util[_0x3a9c18(0x127)](_0x3a9c18(0x112),_0x1aaf33['uniqueid'],agents[_0x1aaf33[_0x3a9c18(0x151)]]['membername'],_0x1aaf33[_0x3a9c18(0x151)]));}catch(_0x163daf){utils[_0x3a9c18(0x149)](util[_0x3a9c18(0x127)](_0x3a9c18(0x125),_0x1aaf33[_0x3a9c18(0x139)]),_0x163daf);}},exports[a1389_0x300a55(0x148)]=function(_0x44832b){const _0x18403a=a1389_0x300a55;try{!_[_0x18403a(0x153)](agents[_0x44832b[_0x18403a(0x151)]])&&(utils[_0x18403a(0x14a)](util[_0x18403a(0x127)]('[%s][agents][agentringnoanswer]',_0x44832b[_0x18403a(0x139)]),_0x44832b),utils['info'](util['format']('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x44832b[_0x18403a(0x139)],agents[_0x44832b[_0x18403a(0x151)]][_0x18403a(0x150)],_0x44832b[_0x18403a(0x151)])),agents[_0x44832b[_0x18403a(0x151)]][_0x18403a(0x148)]=!![],agents[_0x44832b['destuniqueid']][_0x18403a(0x135)]=utils[_0x18403a(0x121)](),agents[_0x44832b[_0x18403a(0x151)]][_0x18403a(0x160)]=_0x18403a(0x11f),agents[_0x44832b[_0x18403a(0x151)]][_0x18403a(0x15b)]=_0x18403a(0x11f),agents[_0x44832b['destuniqueid']][_0x18403a(0x13c)]=_0x44832b[_0x18403a(0x13d)]?parseInt(_0x44832b[_0x18403a(0x13d)])/0x3e8:0x0,agents[_0x44832b[_0x18403a(0x151)]][_0x18403a(0x155)]=0x0,unanswered[_0x18403a(0x12f)](_0x44832b[_0x18403a(0x151)]));}catch(_0x152e45){utils[_0x18403a(0x149)](util[_0x18403a(0x127)](_0x18403a(0x116),_0x44832b[_0x18403a(0x139)]),_0x152e45);}},exports['queuecallerabandon']=function(_0x2a9558){const _0x21e4c3=a1389_0x300a55;try{_[_0x21e4c3(0x132)](agents,function(_0x5d17bd){const _0x1a595a=_0x21e4c3;_0x5d17bd['uniqueid']==_0x2a9558[_0x1a595a(0x139)]&&!_['includes'](unanswered,_0x5d17bd[_0x1a595a(0x151)])&&(utils[_0x1a595a(0x14a)](util['format']('[%s][agents][queuecallerabandon]',_0x2a9558['uniqueid']),_0x2a9558),utils[_0x1a595a(0x15f)](util[_0x1a595a(0x127)](_0x1a595a(0x14d),_0x2a9558['uniqueid'],_0x5d17bd['membername'],_0x5d17bd['destuniqueid'])),_0x5d17bd[_0x1a595a(0x148)]=!![],_0x5d17bd[_0x1a595a(0x135)]=utils[_0x1a595a(0x121)](),_0x5d17bd[_0x1a595a(0x160)]=_0x1a595a(0x114),_0x5d17bd[_0x1a595a(0x15b)]='abandoned',_0x5d17bd['holdtime']=_0x2a9558[_0x1a595a(0x13c)],_0x5d17bd['talktime']=0x0,writeDB(_0x5d17bd));});}catch(_0x2df001){utils['error'](util[_0x21e4c3(0x127)](_0x21e4c3(0x120),_0x2a9558[_0x21e4c3(0x139)]),_0x2df001);}},exports['agentconnect']=function(_0x2cdaf0){const _0xbadac3=a1389_0x300a55;try{agents[_0x2cdaf0[_0xbadac3(0x151)]]&&(utils[_0xbadac3(0x14a)](util[_0xbadac3(0x127)](_0xbadac3(0x15a),_0x2cdaf0[_0xbadac3(0x139)]),_0x2cdaf0),utils[_0xbadac3(0x15f)](util[_0xbadac3(0x127)](_0xbadac3(0x119),_0x2cdaf0['uniqueid'],agents[_0x2cdaf0[_0xbadac3(0x151)]]['membername'],_0x2cdaf0[_0xbadac3(0x151)])),agents[_0x2cdaf0[_0xbadac3(0x151)]][_0xbadac3(0x15e)]=utils[_0xbadac3(0x121)](),agents[_0x2cdaf0[_0xbadac3(0x151)]][_0xbadac3(0x117)]=_0x2cdaf0[_0xbadac3(0x117)],agents[_0x2cdaf0[_0xbadac3(0x151)]][_0xbadac3(0x162)]=_0x2cdaf0[_0xbadac3(0x162)],agents[_0x2cdaf0['destuniqueid']][_0xbadac3(0x13c)]=_0x2cdaf0['ringtime'],agents[_0x2cdaf0[_0xbadac3(0x151)]]['lastevent']='connect',_[_0xbadac3(0x132)](agents,function(_0xc14d61){const _0x145245=_0xbadac3;_0xc14d61[_0x145245(0x151)]!=_0x2cdaf0[_0x145245(0x151)]&&_0xc14d61[_0x145245(0x139)]==_0x2cdaf0[_0x145245(0x139)]&&(_0xc14d61[_0x145245(0x155)]=0x0,_0xc14d61['holdtime']=_0x2cdaf0[_0x145245(0x13d)],_0xc14d61[_0x145245(0x148)]=!![],_0xc14d61[_0x145245(0x135)]=utils[_0x145245(0x121)](),_0xc14d61[_0x145245(0x160)]=_0x145245(0x124),_0xc14d61[_0x145245(0x15b)]=_0x145245(0x124),_0xc14d61[_0x145245(0x140)]=_0x2cdaf0[_0x145245(0x151)],_0xc14d61[_0x145245(0x12a)]=_0x2cdaf0[_0x145245(0x150)],writeDB(_0xc14d61));}));}catch(_0x37ae27){utils[_0xbadac3(0x149)](util['format'](_0xbadac3(0x15a),_0x2cdaf0['uniqueid']),_0x37ae27);}},exports[a1389_0x300a55(0x11e)]=function(_0x43f597){const _0x4a10a7=a1389_0x300a55;try{!_[_0x4a10a7(0x153)](agents[_0x43f597[_0x4a10a7(0x151)]])&&(utils['debug'](util[_0x4a10a7(0x127)]('[%s][agents][agentcomplete]',_0x43f597['uniqueid']),_0x43f597),utils[_0x4a10a7(0x15f)](util[_0x4a10a7(0x127)](_0x4a10a7(0x13a),_0x43f597['uniqueid'],agents[_0x43f597[_0x4a10a7(0x151)]][_0x4a10a7(0x150)],_0x43f597['destuniqueid'])),agents[_0x43f597[_0x4a10a7(0x151)]]['agentcomplete']=!![],agents[_0x43f597['destuniqueid']][_0x4a10a7(0x144)]=utils['now'](),agents[_0x43f597[_0x4a10a7(0x151)]]['talktime']=utils[_0x4a10a7(0x14e)](agents[_0x43f597[_0x4a10a7(0x151)]][_0x4a10a7(0x144)],agents[_0x43f597[_0x4a10a7(0x151)]]['agentconnectAt']),agents[_0x43f597[_0x4a10a7(0x151)]][_0x4a10a7(0x15b)]=_0x43f597['reason'],agents[_0x43f597[_0x4a10a7(0x151)]][_0x4a10a7(0x160)]='complete',writeDB(agents[_0x43f597['destuniqueid']]));}catch(_0x59d4fa){utils[_0x4a10a7(0x149)](util[_0x4a10a7(0x127)](_0x4a10a7(0x136),_0x43f597[_0x4a10a7(0x139)]),_0x59d4fa);}},exports[a1389_0x300a55(0x129)]=function(_0x3e54c2){const _0x121e84=a1389_0x300a55;try{!_[_0x121e84(0x153)](agents[_0x3e54c2[_0x121e84(0x141)]])&&(utils[_0x121e84(0x14a)](util[_0x121e84(0x127)](_0x121e84(0x130),_0x3e54c2[_0x121e84(0x139)]),_0x3e54c2),utils[_0x121e84(0x15f)](util['format'](_0x121e84(0x134),_0x3e54c2[_0x121e84(0x139)],agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x150)],agents[_0x3e54c2['transfereruniqueid']]['uniqueid'])),agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x118)]=!![],agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x122)]='blind',agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x11b)]=_0x3e54c2['extension'],agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x14b)]=agents[_0x3e54c2[_0x121e84(0x141)]][_0x121e84(0x139)]);}catch(_0x4666f5){utils[_0x121e84(0x149)](util[_0x121e84(0x127)](_0x121e84(0x130),_0x3e54c2[_0x121e84(0x139)]),_0x4666f5);}},exports[a1389_0x300a55(0x11d)]=function(_0x5d71ee){const _0x51f8c9=a1389_0x300a55;try{utils['debug'](util['format'](_0x51f8c9(0x159),_0x5d71ee[_0x51f8c9(0x139)]),_0x5d71ee);if(_0x5d71ee[_0x51f8c9(0x15d)]==_0x5d71ee[_0x51f8c9(0x157)])!_['isNil'](agents[_0x5d71ee[_0x51f8c9(0x115)]])&&(utils['info'](util['format'](_0x51f8c9(0x133),_0x5d71ee['uniqueid'],agents[_0x5d71ee[_0x51f8c9(0x115)]][_0x51f8c9(0x150)],_0x5d71ee[_0x51f8c9(0x15d)])),agents[_0x5d71ee[_0x51f8c9(0x115)]][_0x51f8c9(0x118)]=!![],agents[_0x5d71ee[_0x51f8c9(0x115)]]['transfertype']=_0x51f8c9(0x113),agents[_0x5d71ee[_0x51f8c9(0x115)]]['transferexten']=_0x5d71ee[_0x51f8c9(0x146)],agents[_0x5d71ee[_0x51f8c9(0x115)]][_0x51f8c9(0x14b)]=_0x5d71ee['origtransfereruniqueid']),_0x5d71ee[_0x51f8c9(0x13b)]&&agents[_0x5d71ee[_0x51f8c9(0x13b)]]&&(agents[_0x5d71ee[_0x51f8c9(0x13b)]][_0x51f8c9(0x131)]=0x1,transfers[_0x5d71ee[_0x51f8c9(0x13b)]]=_[_0x51f8c9(0x137)](agents[_0x5d71ee[_0x51f8c9(0x13b)]]),transfers[_0x5d71ee['transfereeuniqueid']]['calleridnum']=agents[_0x5d71ee[_0x51f8c9(0x115)]][_0x51f8c9(0x14f)],transfers[_0x5d71ee[_0x51f8c9(0x13b)]][_0x51f8c9(0x143)]=agents[_0x5d71ee[_0x51f8c9(0x115)]][_0x51f8c9(0x143)],transfers[_0x5d71ee[_0x51f8c9(0x13b)]][_0x51f8c9(0x12c)]=utils['now'](),transfers[_0x5d71ee[_0x51f8c9(0x13b)]]['agentconnectAt']=utils[_0x51f8c9(0x121)](),transfers[_0x5d71ee[_0x51f8c9(0x13b)]][_0x51f8c9(0x13c)]=0x0,transfers[_0x5d71ee[_0x51f8c9(0x13b)]][_0x51f8c9(0x131)]=0x2);else _0x5d71ee[_0x51f8c9(0x115)]==_0x5d71ee[_0x51f8c9(0x13f)]&&(!_['isNil'](agents[_0x5d71ee[_0x51f8c9(0x15d)]])&&(utils[_0x51f8c9(0x15f)](util[_0x51f8c9(0x127)]('[%s][agents][attendedtransfer]\x20agent:%s\x20transferuniqueid:%s',_0x5d71ee[_0x51f8c9(0x139)],agents[_0x5d71ee['origtransfereruniqueid']][_0x51f8c9(0x150)],_0x5d71ee['secondtransfereruniqueid'])),agents[_0x5d71ee['origtransfereruniqueid']][_0x51f8c9(0x118)]=!![],agents[_0x5d71ee[_0x51f8c9(0x15d)]][_0x51f8c9(0x122)]=_0x51f8c9(0x113),agents[_0x5d71ee[_0x51f8c9(0x15d)]][_0x51f8c9(0x11b)]=_0x5d71ee[_0x51f8c9(0x145)],agents[_0x5d71ee[_0x51f8c9(0x15d)]][_0x51f8c9(0x14b)]=_0x5d71ee[_0x51f8c9(0x115)]),_0x5d71ee['transfertargetuniqueid']&&agents[_0x5d71ee[_0x51f8c9(0x126)]]&&(agents[_0x5d71ee[_0x51f8c9(0x126)]][_0x51f8c9(0x131)]=0x1,transfers[_0x5d71ee[_0x51f8c9(0x126)]]=_[_0x51f8c9(0x137)](agents[_0x5d71ee['transfertargetuniqueid']]),transfers[_0x5d71ee[_0x51f8c9(0x126)]][_0x51f8c9(0x14f)]=agents[_0x5d71ee[_0x51f8c9(0x15d)]][_0x51f8c9(0x14f)],transfers[_0x5d71ee[_0x51f8c9(0x126)]]['calleridname']=agents[_0x5d71ee['origtransfereruniqueid']][_0x51f8c9(0x143)],transfers[_0x5d71ee['transfertargetuniqueid']][_0x51f8c9(0x12c)]=utils['now'](),transfers[_0x5d71ee[_0x51f8c9(0x126)]][_0x51f8c9(0x15e)]=utils[_0x51f8c9(0x121)](),transfers[_0x5d71ee['transfertargetuniqueid']][_0x51f8c9(0x13c)]=0x0,transfers[_0x5d71ee[_0x51f8c9(0x126)]][_0x51f8c9(0x131)]=0x2));}catch(_0x4201c4){utils['error'](util[_0x51f8c9(0x127)]('[%s][agents][attendedtransfer]',_0x5d71ee[_0x51f8c9(0x139)]),_0x4201c4);}},exports['hangup']=function(_0x122d09){const _0x55c7b6=a1389_0x300a55;try{if(agents[_0x122d09[_0x55c7b6(0x139)]]&&agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x15b)]==='timeout'){_0x122d09['cause']==='21'&&(agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x15b)]=_0x55c7b6(0x12b),agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x160)]=_0x55c7b6(0x12b));writeDB(agents[_0x122d09['uniqueid']]);const _0x1b6042=unanswered['indexOf'](_0x122d09[_0x55c7b6(0x139)]);_0x1b6042>-0x1&&unanswered['splice'](_0x1b6042,0x1);}transfers[_0x122d09[_0x55c7b6(0x139)]]&&(transfers[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x11e)]=!![],transfers[_0x122d09[_0x55c7b6(0x139)]]['agentcompleteAt']=utils[_0x55c7b6(0x121)](),transfers[_0x122d09['uniqueid']]['talktime']=utils[_0x55c7b6(0x14e)](transfers[_0x122d09[_0x55c7b6(0x139)]]['agentcompleteAt'],transfers[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x15e)]),transfers[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x15b)]=_0x55c7b6(0x11a),transfers[_0x122d09['uniqueid']][_0x55c7b6(0x160)]=_0x55c7b6(0x12d),writeDB(transfers[_0x122d09['uniqueid']],!![])),agents[_0x122d09[_0x55c7b6(0x139)]]&&agents[_0x122d09[_0x55c7b6(0x139)]]['agentconnectAt']&&(agents[_0x122d09['uniqueid']][_0x55c7b6(0x11e)]=!![],agents[_0x122d09[_0x55c7b6(0x139)]]['agentcompleteAt']=utils[_0x55c7b6(0x121)](),agents[_0x122d09[_0x55c7b6(0x139)]]['talktime']=utils[_0x55c7b6(0x14e)](agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x144)],agents[_0x122d09[_0x55c7b6(0x139)]]['agentconnectAt']),agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x15b)]=agents[_0x122d09[_0x55c7b6(0x139)]][_0x55c7b6(0x118)]?_0x55c7b6(0x118):_0x55c7b6(0x11a),agents[_0x122d09[_0x55c7b6(0x139)]]['lastevent']=_0x55c7b6(0x12d),writeDB(agents[_0x122d09[_0x55c7b6(0x139)]]));}catch(_0x39bc99){utils[_0x55c7b6(0x149)](_0x39bc99['stack']);}};
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