// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9331=['agentacw','agentcomplete','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','membername','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','reason','timeout','ringtime','push','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','holdtime','talktime','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinenum','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentconnect]','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','agentcalledAt','secondtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','cause','rejected','indexOf','splice','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','agent','[%s][agents][hangup]','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','queue','interface','calleridnum','then','type'];(function(_0x1ae31c,_0x8dcd2d){var _0x19519d=function(_0x22b8cd){while(--_0x22b8cd){_0x1ae31c['push'](_0x1ae31c['shift']());}};_0x19519d(++_0x8dcd2d);}(_0x9331,0xf9));var _0x1933=function(_0x288efd,_0x86ff6b){_0x288efd=_0x288efd-0x0;var _0x7466bb=_0x9331[_0x288efd];return _0x7466bb;};'use strict';var _=require(_0x1933('0x0'));var util=require(_0x1933('0x1'));var utils=require(_0x1933('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x3b8681,_0x2ef878){utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x5'),_0x3b8681[_0x1933('0x6')],_0x3b8681['channel'],_0x3b8681[_0x1933('0x7')],_0x3b8681['membername'],_0x3b8681[_0x1933('0x8')],_0x3b8681[_0x1933('0x9')],_0x3b8681['connectedlinenum'],_0x3b8681['lastevent']));if(_0x3b8681[_0x1933('0x7')]){utils['getVoiceQueueByName'](_0x3b8681[_0x1933('0x7')])[_0x1933('0xa')](function(_0x1a4f69){if(_0x1a4f69){_0x3b8681[_0x1933('0xb')]=_0x1a4f69[_0x1933('0xb')];_0x3b8681[_0x1933('0xc')]=_0x3b8681[_0x1933('0xd')]?_0x1a4f69['acw']:![];_0x3b8681['acwtime']=_0x3b8681[_0x1933('0xc')]?_0x1a4f69['acwTimeout']:0x0;}utils[_0x1933('0xe')]('CreateVoiceAgentReport',_0x3b8681);});}else{utils[_0x1933('0xe')](_0x1933('0xf'),_0x3b8681);}if(_0x2ef878){delete transfers[_0x3b8681[_0x1933('0x6')]];}else{delete agents[_0x3b8681[_0x1933('0x10')]];}}exports[_0x1933('0x11')]=function(_0x515973){try{utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x13'),_0x515973['uniqueid']),_0x515973);agents[_0x515973['destuniqueid']]=_0x515973;agents[_0x515973[_0x1933('0x10')]]['agentcalledAt']=utils[_0x1933('0x14')]();agents[_0x515973[_0x1933('0x10')]][_0x1933('0x15')]=_0x1933('0x16');agents[_0x515973['destuniqueid']]['connectedlinenum']=null;agents[_0x515973[_0x1933('0x10')]][_0x1933('0x17')]=null;utils[_0x1933('0x3')](util['format'](_0x1933('0x18'),_0x515973[_0x1933('0x6')],agents[_0x515973[_0x1933('0x10')]][_0x1933('0x19')],_0x515973['destuniqueid']));}catch(_0x1c076c){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x13'),_0x515973['uniqueid']),_0x1c076c);}};exports[_0x1933('0x1b')]=function(_0x504f8c){try{if(!_[_0x1933('0x1c')](agents[_0x504f8c[_0x1933('0x10')]])){utils['debug'](util[_0x1933('0x4')](_0x1933('0x1d'),_0x504f8c[_0x1933('0x6')]),_0x504f8c);utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x1e'),_0x504f8c['uniqueid'],agents[_0x504f8c[_0x1933('0x10')]][_0x1933('0x19')],_0x504f8c[_0x1933('0x10')]));agents[_0x504f8c[_0x1933('0x10')]]['agentringnoanswer']=!![];agents[_0x504f8c[_0x1933('0x10')]]['agentringnoanswerAt']=utils['now']();agents[_0x504f8c[_0x1933('0x10')]]['lastevent']='timeout';agents[_0x504f8c[_0x1933('0x10')]][_0x1933('0x1f')]=_0x1933('0x20');agents[_0x504f8c['destuniqueid']]['holdtime']=_0x504f8c[_0x1933('0x21')]?parseInt(_0x504f8c[_0x1933('0x21')])/0x3e8:0x0;agents[_0x504f8c[_0x1933('0x10')]]['talktime']=0x0;unanswered[_0x1933('0x22')](_0x504f8c['destuniqueid']);}}catch(_0x3741d9){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x1d'),_0x504f8c[_0x1933('0x6')]),_0x3741d9);}};exports[_0x1933('0x23')]=function(_0x59665d){try{_[_0x1933('0x24')](agents,function(_0x26f942,_0x2687a7){if(_0x26f942[_0x1933('0x6')]==_0x59665d[_0x1933('0x6')]&&!_['includes'](unanswered,_0x26f942['destuniqueid'])){utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x25'),_0x59665d[_0x1933('0x6')]),_0x59665d);utils['info'](util['format'](_0x1933('0x26'),_0x59665d[_0x1933('0x6')],_0x26f942[_0x1933('0x19')],_0x26f942[_0x1933('0x10')]));_0x26f942[_0x1933('0x1b')]=!![];_0x26f942[_0x1933('0x27')]=utils[_0x1933('0x14')]();_0x26f942['lastevent']='abandoned';_0x26f942['reason']='abandoned';_0x26f942[_0x1933('0x28')]=_0x59665d['holdtime'];_0x26f942[_0x1933('0x29')]=0x0;writeDB(_0x26f942);}});}catch(_0x236a7b){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x25'),_0x59665d['uniqueid']),_0x236a7b);}};exports['agentconnect']=function(_0x2fd846){try{if(agents[_0x2fd846['destuniqueid']]){utils[_0x1933('0x12')](util['format']('[%s][agents][agentconnect]',_0x2fd846[_0x1933('0x6')]),_0x2fd846);utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x2a'),_0x2fd846[_0x1933('0x6')],agents[_0x2fd846['destuniqueid']][_0x1933('0x19')],_0x2fd846[_0x1933('0x10')]));agents[_0x2fd846[_0x1933('0x10')]][_0x1933('0x2b')]=utils['now']();agents[_0x2fd846['destuniqueid']][_0x1933('0x2c')]=_0x2fd846['connectedlinenum'];agents[_0x2fd846[_0x1933('0x10')]][_0x1933('0x17')]=_0x2fd846['connectedlinename'];agents[_0x2fd846['destuniqueid']][_0x1933('0x28')]=_0x2fd846['ringtime'];agents[_0x2fd846[_0x1933('0x10')]]['lastevent']='connect';_['forIn'](agents,function(_0x5441a8,_0x267a15){if(_0x5441a8[_0x1933('0x10')]!=_0x2fd846[_0x1933('0x10')]&&_0x5441a8['uniqueid']==_0x2fd846[_0x1933('0x6')]){_0x5441a8['talktime']=0x0;_0x5441a8[_0x1933('0x28')]=_0x2fd846['ringtime'];_0x5441a8['agentringnoanswer']=!![];_0x5441a8['agentringnoanswerAt']=utils[_0x1933('0x14')]();_0x5441a8[_0x1933('0x15')]=_0x1933('0x2d');_0x5441a8[_0x1933('0x1f')]='answered_elsewhere';_0x5441a8[_0x1933('0x2e')]=_0x2fd846[_0x1933('0x10')];_0x5441a8[_0x1933('0x2f')]=_0x2fd846[_0x1933('0x19')];writeDB(_0x5441a8);}});}}catch(_0x144410){utils['error'](util[_0x1933('0x4')](_0x1933('0x30'),_0x2fd846[_0x1933('0x6')]),_0x144410);}};exports['agentcomplete']=function(_0x41e512){try{if(!_[_0x1933('0x1c')](agents[_0x41e512[_0x1933('0x10')]])){utils[_0x1933('0x12')](util['format'](_0x1933('0x31'),_0x41e512[_0x1933('0x6')]),_0x41e512);utils['info'](util[_0x1933('0x4')](_0x1933('0x32'),_0x41e512[_0x1933('0x6')],agents[_0x41e512['destuniqueid']][_0x1933('0x19')],_0x41e512[_0x1933('0x10')]));agents[_0x41e512[_0x1933('0x10')]]['agentcomplete']=!![];agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x33')]=utils[_0x1933('0x14')]();agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x29')]=utils[_0x1933('0x34')](agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x33')],agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x2b')]);agents[_0x41e512[_0x1933('0x10')]]['reason']=_0x41e512[_0x1933('0x1f')];agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x15')]=_0x1933('0x35');writeDB(agents[_0x41e512[_0x1933('0x10')]]);}}catch(_0x4d3ef9){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x31'),_0x41e512[_0x1933('0x6')]),_0x4d3ef9);}};exports[_0x1933('0x36')]=function(_0x3f4bc3){try{if(!_[_0x1933('0x1c')](agents[_0x3f4bc3[_0x1933('0x37')]])){utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x38'),_0x3f4bc3[_0x1933('0x6')]),_0x3f4bc3);utils['info'](util['format'](_0x1933('0x39'),_0x3f4bc3[_0x1933('0x6')],agents[_0x3f4bc3['transfereruniqueid']][_0x1933('0x19')],agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x6')]));agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3a')]=!![];agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3b')]=_0x1933('0x3c');agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3d')]=_0x3f4bc3['extension'];agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3e')]=agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x6')];}}catch(_0x346cc4){utils[_0x1933('0x1a')](util['format'](_0x1933('0x38'),_0x3f4bc3[_0x1933('0x6')]),_0x346cc4);}};exports[_0x1933('0x3f')]=function(_0x267978){try{utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x40'),_0x267978[_0x1933('0x41')]),_0x267978);if(_0x267978['origtransfereruniqueid']==_0x267978[_0x1933('0x42')]){if(!_[_0x1933('0x1c')](agents[_0x267978[_0x1933('0x43')]])){utils[_0x1933('0x3')](util[_0x1933('0x4')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x267978[_0x1933('0x41')],agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x19')]));agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x3a')]=!![];agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x3b')]='ATTENDED';agents[_0x267978[_0x1933('0x43')]][_0x1933('0x3d')]=_0x267978[_0x1933('0x44')];agents[_0x267978[_0x1933('0x43')]][_0x1933('0x3e')]=_0x267978[_0x1933('0x41')];}if(_0x267978[_0x1933('0x45')]&&agents[_0x267978[_0x1933('0x45')]]){agents[_0x267978[_0x1933('0x45')]][_0x1933('0x46')]=0x1;transfers[_0x267978['transfereeuniqueid']]=_[_0x1933('0x47')](agents[_0x267978[_0x1933('0x45')]]);transfers[_0x267978[_0x1933('0x45')]]['calleridnum']=agents[_0x267978[_0x1933('0x43')]][_0x1933('0x9')];transfers[_0x267978['transfereeuniqueid']][_0x1933('0x48')]=agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x48')];transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x49')]=utils['now']();transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x2b')]=utils['now']();transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x28')]=0x0;transfers[_0x267978[_0x1933('0x45')]]['agententerreason']=0x2;}}else if(_0x267978[_0x1933('0x43')]==_0x267978[_0x1933('0x4a')]){if(!_[_0x1933('0x1c')](agents[_0x267978[_0x1933('0x41')]])){utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x4b'),_0x267978['origtransfereruniqueid'],agents[_0x267978[_0x1933('0x41')]][_0x1933('0x19')]));agents[_0x267978[_0x1933('0x41')]][_0x1933('0x3a')]=!![];agents[_0x267978[_0x1933('0x41')]][_0x1933('0x3b')]=_0x1933('0x4c');agents[_0x267978[_0x1933('0x41')]]['transferexten']=_0x267978[_0x1933('0x4d')];agents[_0x267978[_0x1933('0x41')]]['transferuniqueid']=_0x267978['secondtransfereruniqueid'];}if(_0x267978[_0x1933('0x4e')]&&agents[_0x267978[_0x1933('0x4e')]]){agents[_0x267978[_0x1933('0x4e')]][_0x1933('0x46')]=0x1;transfers[_0x267978['transfertargetuniqueid']]=_[_0x1933('0x47')](agents[_0x267978[_0x1933('0x4e')]]);transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x9')]=agents[_0x267978[_0x1933('0x41')]][_0x1933('0x9')];transfers[_0x267978[_0x1933('0x4e')]]['calleridname']=agents[_0x267978[_0x1933('0x41')]]['calleridname'];transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x49')]=utils[_0x1933('0x14')]();transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x2b')]=utils[_0x1933('0x14')]();transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x28')]=0x0;transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x46')]=0x2;}}}catch(_0x54a405){utils[_0x1933('0x1a')](util['format'](_0x1933('0x40'),_0x267978['origtransfereruniqueid']),_0x54a405);}};exports[_0x1933('0x4f')]=function(_0x13fef5){try{utils[_0x1933('0x12')](util[_0x1933('0x4')]('[%s][agents][hangup]',_0x13fef5[_0x1933('0x6')]),_0x13fef5);if(agents[_0x13fef5['uniqueid']]&&agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]===_0x1933('0x20')){if(_0x13fef5[_0x1933('0x50')]==='21'){agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]=_0x1933('0x51');agents[_0x13fef5['uniqueid']][_0x1933('0x15')]=_0x1933('0x51');}utils[_0x1933('0x3')](util[_0x1933('0x4')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x13fef5[_0x1933('0x6')],agents[_0x13fef5[_0x1933('0x6')]]['membername'],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')],agents[_0x13fef5[_0x1933('0x6')]]['lastevent']));writeDB(agents[_0x13fef5[_0x1933('0x6')]]);var _0x3e3a58=unanswered[_0x1933('0x52')](_0x13fef5[_0x1933('0x6')]);if(_0x3e3a58>-0x1){unanswered[_0x1933('0x53')](_0x3e3a58,0x1);}}if(transfers[_0x13fef5[_0x1933('0x6')]]){transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0xd')]=!![];transfers[_0x13fef5['uniqueid']][_0x1933('0x33')]=utils['now']();transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x29')]=utils[_0x1933('0x34')](transfers[_0x13fef5['uniqueid']][_0x1933('0x33')],transfers[_0x13fef5[_0x1933('0x6')]]['agentconnectAt']);transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]='agent';transfers[_0x13fef5['uniqueid']][_0x1933('0x15')]=_0x1933('0x35');utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x54'),_0x13fef5[_0x1933('0x6')],transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x19')],transfers[_0x13fef5[_0x1933('0x6')]]['reason'],transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x15')]));writeDB(transfers[_0x13fef5[_0x1933('0x6')]],!![]);}if(agents[_0x13fef5['uniqueid']]&&agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x2b')]){agents[_0x13fef5[_0x1933('0x6')]]['agentcomplete']=!![];agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x33')]=utils['now']();agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x29')]=utils[_0x1933('0x34')](agents[_0x13fef5[_0x1933('0x6')]]['agentcompleteAt'],agents[_0x13fef5[_0x1933('0x6')]]['agentconnectAt']);agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]=agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x3a')]?_0x1933('0x3a'):_0x1933('0x55');agents[_0x13fef5[_0x1933('0x6')]]['lastevent']=_0x1933('0x35');utils['info'](util[_0x1933('0x4')](_0x1933('0x54'),_0x13fef5[_0x1933('0x6')],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x19')],agents[_0x13fef5[_0x1933('0x6')]]['reason'],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x15')]));writeDB(agents[_0x13fef5['uniqueid']]);}}catch(_0x1b3a46){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x56'),_0x13fef5[_0x1933('0x6')]),_0x1b3a46);}};
\ No newline at end of file
+var _0x1cf2=['acwTimeout','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','agentcalledAt','now','connectedlinename','error','[%s][agents][agentcalled]','agentringnoanswer','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','timeout','reason','ringtime','talktime','push','queuecallerabandon','forIn','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','holdtime','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentconnect]','isNil','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','agentconnectAt','complete','[%s][agents][agentcomplete]','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','[%s][agents][attendedtransfer]','hangup','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','agent','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','type','agentcomplete','acw','acwtime','agentacw'];(function(_0x41ff9e,_0x2cd713){var _0x3e0402=function(_0x3f97d4){while(--_0x3f97d4){_0x41ff9e['push'](_0x41ff9e['shift']());}};_0x3e0402(++_0x2cd713);}(_0x1cf2,0x158));var _0x21cf=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x1cf2[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x21cf('0x0'));var util=require(_0x21cf('0x1'));var utils=require(_0x21cf('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x45e57a,_0x169376){utils[_0x21cf('0x3')](util[_0x21cf('0x4')](_0x21cf('0x5'),_0x45e57a[_0x21cf('0x6')],_0x45e57a[_0x21cf('0x7')],_0x45e57a[_0x21cf('0x8')],_0x45e57a[_0x21cf('0x9')],_0x45e57a[_0x21cf('0xa')],_0x45e57a[_0x21cf('0xb')],_0x45e57a[_0x21cf('0xc')],_0x45e57a[_0x21cf('0xd')]));if(_0x45e57a['queue']){utils[_0x21cf('0xe')](_0x45e57a[_0x21cf('0x8')])['then'](function(_0x114d47){if(_0x114d47){_0x45e57a['type']=_0x114d47[_0x21cf('0xf')];_0x45e57a['agentacw']=_0x45e57a[_0x21cf('0x10')]?_0x114d47[_0x21cf('0x11')]:![];_0x45e57a[_0x21cf('0x12')]=_0x45e57a[_0x21cf('0x13')]?_0x114d47[_0x21cf('0x14')]:0x0;}utils[_0x21cf('0x15')]('CreateVoiceAgentReport',_0x45e57a);});}else{utils[_0x21cf('0x15')](_0x21cf('0x16'),_0x45e57a);}if(_0x169376){delete transfers[_0x45e57a[_0x21cf('0x6')]];}else{delete agents[_0x45e57a[_0x21cf('0x17')]];}}exports[_0x21cf('0x18')]=function(_0x5809df){try{utils[_0x21cf('0x19')](util[_0x21cf('0x4')]('[%s][agents][agentcalled]',_0x5809df[_0x21cf('0x6')]),_0x5809df);agents[_0x5809df[_0x21cf('0x17')]]=_0x5809df;agents[_0x5809df[_0x21cf('0x17')]][_0x21cf('0x1a')]=utils[_0x21cf('0x1b')]();agents[_0x5809df['destuniqueid']]['lastevent']='called';agents[_0x5809df[_0x21cf('0x17')]][_0x21cf('0xc')]=null;agents[_0x5809df[_0x21cf('0x17')]][_0x21cf('0x1c')]=null;utils[_0x21cf('0x3')](util['format']('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x5809df[_0x21cf('0x6')],agents[_0x5809df[_0x21cf('0x17')]][_0x21cf('0x9')],_0x5809df[_0x21cf('0x17')]));}catch(_0x1cca85){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')](_0x21cf('0x1e'),_0x5809df[_0x21cf('0x6')]),_0x1cca85);}};exports[_0x21cf('0x1f')]=function(_0x4d4df7){try{if(!_['isNil'](agents[_0x4d4df7['destuniqueid']])){utils[_0x21cf('0x19')](util[_0x21cf('0x4')](_0x21cf('0x20'),_0x4d4df7[_0x21cf('0x6')]),_0x4d4df7);utils[_0x21cf('0x3')](util[_0x21cf('0x4')](_0x21cf('0x21'),_0x4d4df7[_0x21cf('0x6')],agents[_0x4d4df7['destuniqueid']][_0x21cf('0x9')],_0x4d4df7[_0x21cf('0x17')]));agents[_0x4d4df7[_0x21cf('0x17')]][_0x21cf('0x1f')]=!![];agents[_0x4d4df7[_0x21cf('0x17')]][_0x21cf('0x22')]=utils[_0x21cf('0x1b')]();agents[_0x4d4df7[_0x21cf('0x17')]][_0x21cf('0xd')]=_0x21cf('0x23');agents[_0x4d4df7[_0x21cf('0x17')]][_0x21cf('0x24')]=_0x21cf('0x23');agents[_0x4d4df7['destuniqueid']]['holdtime']=_0x4d4df7[_0x21cf('0x25')]?parseInt(_0x4d4df7[_0x21cf('0x25')])/0x3e8:0x0;agents[_0x4d4df7['destuniqueid']][_0x21cf('0x26')]=0x0;unanswered[_0x21cf('0x27')](_0x4d4df7[_0x21cf('0x17')]);}}catch(_0x3ce8ec){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')]('[%s][agents][agentringnoanswer]',_0x4d4df7[_0x21cf('0x6')]),_0x3ce8ec);}};exports[_0x21cf('0x28')]=function(_0x1081f5){try{_[_0x21cf('0x29')](agents,function(_0x2753a5,_0x6b2403){if(_0x2753a5['uniqueid']==_0x1081f5[_0x21cf('0x6')]&&!_[_0x21cf('0x2a')](unanswered,_0x2753a5[_0x21cf('0x17')])){utils[_0x21cf('0x19')](util[_0x21cf('0x4')](_0x21cf('0x2b'),_0x1081f5[_0x21cf('0x6')]),_0x1081f5);utils[_0x21cf('0x3')](util[_0x21cf('0x4')](_0x21cf('0x2c'),_0x1081f5['uniqueid'],_0x2753a5[_0x21cf('0x9')],_0x2753a5[_0x21cf('0x17')]));_0x2753a5[_0x21cf('0x1f')]=!![];_0x2753a5[_0x21cf('0x22')]=utils[_0x21cf('0x1b')]();_0x2753a5['lastevent']=_0x21cf('0x2d');_0x2753a5[_0x21cf('0x24')]=_0x21cf('0x2d');_0x2753a5[_0x21cf('0x2e')]=_0x1081f5[_0x21cf('0x2e')];_0x2753a5[_0x21cf('0x26')]=0x0;writeDB(_0x2753a5);}});}catch(_0x48b6c0){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')]('[%s][agents][queuecallerabandon]',_0x1081f5[_0x21cf('0x6')]),_0x48b6c0);}};exports[_0x21cf('0x2f')]=function(_0x1cebc6){try{if(agents[_0x1cebc6['destuniqueid']]){utils[_0x21cf('0x19')](util['format']('[%s][agents][agentconnect]',_0x1cebc6['uniqueid']),_0x1cebc6);utils[_0x21cf('0x3')](util['format'](_0x21cf('0x30'),_0x1cebc6[_0x21cf('0x6')],agents[_0x1cebc6[_0x21cf('0x17')]][_0x21cf('0x9')],_0x1cebc6['destuniqueid']));agents[_0x1cebc6[_0x21cf('0x17')]]['agentconnectAt']=utils[_0x21cf('0x1b')]();agents[_0x1cebc6['destuniqueid']]['connectedlinenum']=_0x1cebc6[_0x21cf('0xc')];agents[_0x1cebc6[_0x21cf('0x17')]]['connectedlinename']=_0x1cebc6['connectedlinename'];agents[_0x1cebc6[_0x21cf('0x17')]][_0x21cf('0x2e')]=_0x1cebc6[_0x21cf('0x25')];agents[_0x1cebc6['destuniqueid']][_0x21cf('0xd')]=_0x21cf('0x31');_[_0x21cf('0x29')](agents,function(_0x1773ae,_0x20ac2c){if(_0x1773ae[_0x21cf('0x17')]!=_0x1cebc6['destuniqueid']&&_0x1773ae[_0x21cf('0x6')]==_0x1cebc6[_0x21cf('0x6')]){_0x1773ae[_0x21cf('0x26')]=0x0;_0x1773ae[_0x21cf('0x2e')]=_0x1cebc6['ringtime'];_0x1773ae[_0x21cf('0x1f')]=!![];_0x1773ae['agentringnoanswerAt']=utils[_0x21cf('0x1b')]();_0x1773ae['lastevent']=_0x21cf('0x32');_0x1773ae[_0x21cf('0x24')]=_0x21cf('0x32');_0x1773ae[_0x21cf('0x33')]=_0x1cebc6[_0x21cf('0x17')];_0x1773ae[_0x21cf('0x34')]=_0x1cebc6[_0x21cf('0x9')];writeDB(_0x1773ae);}});}}catch(_0x136941){utils['error'](util['format'](_0x21cf('0x35'),_0x1cebc6[_0x21cf('0x6')]),_0x136941);}};exports['agentcomplete']=function(_0x37eb60){try{if(!_[_0x21cf('0x36')](agents[_0x37eb60[_0x21cf('0x17')]])){utils[_0x21cf('0x19')](util[_0x21cf('0x4')]('[%s][agents][agentcomplete]',_0x37eb60[_0x21cf('0x6')]),_0x37eb60);utils['info'](util[_0x21cf('0x4')](_0x21cf('0x37'),_0x37eb60['uniqueid'],agents[_0x37eb60[_0x21cf('0x17')]][_0x21cf('0x9')],_0x37eb60[_0x21cf('0x17')]));agents[_0x37eb60['destuniqueid']][_0x21cf('0x10')]=!![];agents[_0x37eb60['destuniqueid']][_0x21cf('0x38')]=utils[_0x21cf('0x1b')]();agents[_0x37eb60[_0x21cf('0x17')]][_0x21cf('0x26')]=utils[_0x21cf('0x39')](agents[_0x37eb60[_0x21cf('0x17')]]['agentcompleteAt'],agents[_0x37eb60[_0x21cf('0x17')]][_0x21cf('0x3a')]);agents[_0x37eb60[_0x21cf('0x17')]][_0x21cf('0x24')]=_0x37eb60[_0x21cf('0x24')];agents[_0x37eb60[_0x21cf('0x17')]][_0x21cf('0xd')]=_0x21cf('0x3b');writeDB(agents[_0x37eb60[_0x21cf('0x17')]]);}}catch(_0x1834a7){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')](_0x21cf('0x3c'),_0x37eb60[_0x21cf('0x6')]),_0x1834a7);}};exports['blindtransfer']=function(_0x15c26b){try{if(!_[_0x21cf('0x36')](agents[_0x15c26b[_0x21cf('0x3d')]])){utils[_0x21cf('0x19')](util['format'](_0x21cf('0x3e'),_0x15c26b[_0x21cf('0x6')]),_0x15c26b);utils[_0x21cf('0x3')](util[_0x21cf('0x4')](_0x21cf('0x3f'),_0x15c26b[_0x21cf('0x6')],agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x9')],agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x6')]));agents[_0x15c26b['transfereruniqueid']][_0x21cf('0x40')]=!![];agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x41')]='blind';agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x42')]=_0x15c26b[_0x21cf('0x43')];agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x44')]=agents[_0x15c26b[_0x21cf('0x3d')]][_0x21cf('0x6')];}}catch(_0x4ad4ad){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')](_0x21cf('0x3e'),_0x15c26b[_0x21cf('0x6')]),_0x4ad4ad);}};exports[_0x21cf('0x45')]=function(_0x398519){try{utils[_0x21cf('0x19')](util[_0x21cf('0x4')]('[%s][agents][attendedtransfer]',_0x398519[_0x21cf('0x46')]),_0x398519);if(_0x398519[_0x21cf('0x46')]==_0x398519[_0x21cf('0x47')]){if(!_[_0x21cf('0x36')](agents[_0x398519[_0x21cf('0x48')]])){utils['info'](util[_0x21cf('0x4')](_0x21cf('0x49'),_0x398519[_0x21cf('0x46')],agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0x9')]));agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0x40')]=!![];agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0x41')]=_0x21cf('0x4a');agents[_0x398519[_0x21cf('0x48')]]['transferexten']=_0x398519[_0x21cf('0x4b')];agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0x44')]=_0x398519['origtransfereruniqueid'];}if(_0x398519[_0x21cf('0x4c')]&&agents[_0x398519[_0x21cf('0x4c')]]){agents[_0x398519[_0x21cf('0x4c')]][_0x21cf('0x4d')]=0x1;transfers[_0x398519[_0x21cf('0x4c')]]=_[_0x21cf('0x4e')](agents[_0x398519[_0x21cf('0x4c')]]);transfers[_0x398519[_0x21cf('0x4c')]][_0x21cf('0xb')]=agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0xb')];transfers[_0x398519[_0x21cf('0x4c')]][_0x21cf('0x4f')]=agents[_0x398519[_0x21cf('0x48')]][_0x21cf('0x4f')];transfers[_0x398519[_0x21cf('0x4c')]][_0x21cf('0x1a')]=utils[_0x21cf('0x1b')]();transfers[_0x398519[_0x21cf('0x4c')]][_0x21cf('0x3a')]=utils['now']();transfers[_0x398519[_0x21cf('0x4c')]]['holdtime']=0x0;transfers[_0x398519[_0x21cf('0x4c')]]['agententerreason']=0x2;}}else if(_0x398519[_0x21cf('0x48')]==_0x398519[_0x21cf('0x50')]){if(!_[_0x21cf('0x36')](agents[_0x398519[_0x21cf('0x46')]])){utils['info'](util['format'](_0x21cf('0x49'),_0x398519[_0x21cf('0x46')],agents[_0x398519[_0x21cf('0x46')]][_0x21cf('0x9')]));agents[_0x398519['origtransfereruniqueid']]['transfer']=!![];agents[_0x398519[_0x21cf('0x46')]][_0x21cf('0x41')]='ATTENDED';agents[_0x398519['origtransfereruniqueid']][_0x21cf('0x42')]=_0x398519[_0x21cf('0x51')];agents[_0x398519['origtransfereruniqueid']][_0x21cf('0x44')]=_0x398519['secondtransfereruniqueid'];}if(_0x398519[_0x21cf('0x52')]&&agents[_0x398519[_0x21cf('0x52')]]){agents[_0x398519['transfertargetuniqueid']][_0x21cf('0x4d')]=0x1;transfers[_0x398519['transfertargetuniqueid']]=_[_0x21cf('0x4e')](agents[_0x398519[_0x21cf('0x52')]]);transfers[_0x398519[_0x21cf('0x52')]]['calleridnum']=agents[_0x398519[_0x21cf('0x46')]][_0x21cf('0xb')];transfers[_0x398519['transfertargetuniqueid']][_0x21cf('0x4f')]=agents[_0x398519[_0x21cf('0x46')]][_0x21cf('0x4f')];transfers[_0x398519[_0x21cf('0x52')]][_0x21cf('0x1a')]=utils[_0x21cf('0x1b')]();transfers[_0x398519[_0x21cf('0x52')]][_0x21cf('0x3a')]=utils['now']();transfers[_0x398519['transfertargetuniqueid']][_0x21cf('0x2e')]=0x0;transfers[_0x398519[_0x21cf('0x52')]][_0x21cf('0x4d')]=0x2;}}}catch(_0x5c046c){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')](_0x21cf('0x53'),_0x398519['origtransfereruniqueid']),_0x5c046c);}};exports[_0x21cf('0x54')]=function(_0x5f3c03){try{utils['debug'](util['format'](_0x21cf('0x55'),_0x5f3c03[_0x21cf('0x6')]),_0x5f3c03);if(agents[_0x5f3c03[_0x21cf('0x6')]]&&agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x24')]===_0x21cf('0x23')){if(_0x5f3c03[_0x21cf('0x56')]==='21'){agents[_0x5f3c03['uniqueid']][_0x21cf('0x24')]=_0x21cf('0x57');agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0xd')]=_0x21cf('0x57');}utils['info'](util['format'](_0x21cf('0x58'),_0x5f3c03['uniqueid'],agents[_0x5f3c03[_0x21cf('0x6')]]['membername'],agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x24')],agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0xd')]));writeDB(agents[_0x5f3c03[_0x21cf('0x6')]]);var _0x410c73=unanswered[_0x21cf('0x59')](_0x5f3c03['uniqueid']);if(_0x410c73>-0x1){unanswered['splice'](_0x410c73,0x1);}}if(transfers[_0x5f3c03['uniqueid']]){transfers[_0x5f3c03[_0x21cf('0x6')]]['agentcomplete']=!![];transfers[_0x5f3c03['uniqueid']][_0x21cf('0x38')]=utils[_0x21cf('0x1b')]();transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x26')]=utils[_0x21cf('0x39')](transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x38')],transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x3a')]);transfers[_0x5f3c03[_0x21cf('0x6')]]['reason']=_0x21cf('0x5a');transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0xd')]=_0x21cf('0x3b');utils[_0x21cf('0x3')](util[_0x21cf('0x4')](_0x21cf('0x58'),_0x5f3c03[_0x21cf('0x6')],transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x9')],transfers[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x24')],transfers[_0x5f3c03[_0x21cf('0x6')]]['lastevent']));writeDB(transfers[_0x5f3c03[_0x21cf('0x6')]],!![]);}if(agents[_0x5f3c03['uniqueid']]&&agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x3a')]){agents[_0x5f3c03[_0x21cf('0x6')]]['agentcomplete']=!![];agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x38')]=utils[_0x21cf('0x1b')]();agents[_0x5f3c03[_0x21cf('0x6')]]['talktime']=utils[_0x21cf('0x39')](agents[_0x5f3c03['uniqueid']][_0x21cf('0x38')],agents[_0x5f3c03[_0x21cf('0x6')]]['agentconnectAt']);agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x24')]=agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x40')]?_0x21cf('0x40'):'agent';agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0xd')]=_0x21cf('0x3b');utils['info'](util['format'](_0x21cf('0x58'),_0x5f3c03[_0x21cf('0x6')],agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x9')],agents[_0x5f3c03[_0x21cf('0x6')]][_0x21cf('0x24')],agents[_0x5f3c03[_0x21cf('0x6')]]['lastevent']));writeDB(agents[_0x5f3c03[_0x21cf('0x6')]]);}}catch(_0x20c724){utils[_0x21cf('0x1d')](util[_0x21cf('0x4')]('[%s][agents][hangup]',_0x5f3c03['uniqueid']),_0x20c724);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff