// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x31f4=['[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','util','./utils','info','format','uniqueid','queue','membername','interface','connectedlinenum','getVoiceQueueByName','type','agentacw','agentcomplete','acw','acwTimeout','CreateVoiceAgentReport','request','agentcalled','debug','destuniqueid','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','[%s][agents][agentringnoanswer]','agentringnoanswerAt','reason','holdtime','ringtime','push','queuecallerabandon','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','talktime','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connect','forIn','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','blind','extension','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','secondtransfereruniqueid','transfer','transferexten','transfereeuniqueid','agententerreason','calleridnum','calleridname','agentcalledAt','agentconnectAt','transfertype','ATTENDED','secondtransfererexten','transfertargetuniqueid','clone','hangup','[%s][agents][hangup]','timeout','cause','rejected'];(function(_0x5d9d52,_0x4f4d2b){var _0x17386f=function(_0x3a58f6){while(--_0x3a58f6){_0x5d9d52['push'](_0x5d9d52['shift']());}};_0x17386f(++_0x4f4d2b);}(_0x31f4,0xff));var _0x431f=function(_0x1064bc,_0x206f12){_0x1064bc=_0x1064bc-0x0;var _0x5edc45=_0x31f4[_0x1064bc];return _0x5edc45;};'use strict';var _=require('lodash');var util=require(_0x431f('0x0'));var utils=require(_0x431f('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x4ff9de,_0x2702a0){utils[_0x431f('0x2')](util[_0x431f('0x3')]('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x4ff9de[_0x431f('0x4')],_0x4ff9de['channel'],_0x4ff9de[_0x431f('0x5')],_0x4ff9de[_0x431f('0x6')],_0x4ff9de[_0x431f('0x7')],_0x4ff9de['calleridnum'],_0x4ff9de[_0x431f('0x8')],_0x4ff9de['lastevent']));if(_0x4ff9de['queue']){utils[_0x431f('0x9')](_0x4ff9de[_0x431f('0x5')])['then'](function(_0x41ff8b){if(_0x41ff8b){_0x4ff9de[_0x431f('0xa')]=_0x41ff8b[_0x431f('0xa')];_0x4ff9de[_0x431f('0xb')]=_0x4ff9de[_0x431f('0xc')]?_0x41ff8b[_0x431f('0xd')]:![];_0x4ff9de['acwtime']=_0x4ff9de['agentacw']?_0x41ff8b[_0x431f('0xe')]:0x0;}utils['request'](_0x431f('0xf'),_0x4ff9de);});}else{utils[_0x431f('0x10')](_0x431f('0xf'),_0x4ff9de);}if(_0x2702a0){delete transfers[_0x4ff9de['uniqueid']];}else{delete agents[_0x4ff9de['destuniqueid']];}}exports[_0x431f('0x11')]=function(_0x3d8b5f){try{utils[_0x431f('0x12')](util['format']('[%s][agents][agentcalled]',_0x3d8b5f[_0x431f('0x4')]),_0x3d8b5f);agents[_0x3d8b5f[_0x431f('0x13')]]=_0x3d8b5f;agents[_0x3d8b5f[_0x431f('0x13')]]['agentcalledAt']=utils[_0x431f('0x14')]();agents[_0x3d8b5f['destuniqueid']][_0x431f('0x15')]=_0x431f('0x16');agents[_0x3d8b5f['destuniqueid']][_0x431f('0x8')]=null;agents[_0x3d8b5f[_0x431f('0x13')]][_0x431f('0x17')]=null;utils[_0x431f('0x2')](util['format'](_0x431f('0x18'),_0x3d8b5f[_0x431f('0x4')],agents[_0x3d8b5f[_0x431f('0x13')]]['membername'],_0x3d8b5f[_0x431f('0x13')]));}catch(_0x592964){utils[_0x431f('0x19')](util['format']('[%s][agents][agentcalled]',_0x3d8b5f[_0x431f('0x4')]),_0x592964);}};exports[_0x431f('0x1a')]=function(_0x8e73f5){try{if(!_['isNil'](agents[_0x8e73f5[_0x431f('0x13')]])){utils[_0x431f('0x12')](util['format'](_0x431f('0x1b'),_0x8e73f5['uniqueid']),_0x8e73f5);utils[_0x431f('0x2')](util[_0x431f('0x3')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x8e73f5['uniqueid'],agents[_0x8e73f5[_0x431f('0x13')]][_0x431f('0x6')],_0x8e73f5['destuniqueid']));agents[_0x8e73f5['destuniqueid']][_0x431f('0x1a')]=!![];agents[_0x8e73f5[_0x431f('0x13')]][_0x431f('0x1c')]=utils[_0x431f('0x14')]();agents[_0x8e73f5[_0x431f('0x13')]][_0x431f('0x15')]='timeout';agents[_0x8e73f5['destuniqueid']][_0x431f('0x1d')]='timeout';agents[_0x8e73f5['destuniqueid']][_0x431f('0x1e')]=_0x8e73f5[_0x431f('0x1f')]?parseInt(_0x8e73f5[_0x431f('0x1f')])/0x3e8:0x0;agents[_0x8e73f5[_0x431f('0x13')]]['talktime']=0x0;unanswered[_0x431f('0x20')](_0x8e73f5[_0x431f('0x13')]);}}catch(_0x1464bb){utils[_0x431f('0x19')](util[_0x431f('0x3')](_0x431f('0x1b'),_0x8e73f5[_0x431f('0x4')]),_0x1464bb);}};exports[_0x431f('0x21')]=function(_0x4058f7){try{_['forIn'](agents,function(_0x439700,_0x36e886){if(_0x439700[_0x431f('0x4')]==_0x4058f7[_0x431f('0x4')]&&!_[_0x431f('0x22')](unanswered,_0x439700['destuniqueid'])){utils[_0x431f('0x12')](util[_0x431f('0x3')](_0x431f('0x23'),_0x4058f7[_0x431f('0x4')]),_0x4058f7);utils[_0x431f('0x2')](util[_0x431f('0x3')](_0x431f('0x24'),_0x4058f7[_0x431f('0x4')],_0x439700[_0x431f('0x6')],_0x439700[_0x431f('0x13')]));_0x439700[_0x431f('0x1a')]=!![];_0x439700[_0x431f('0x1c')]=utils[_0x431f('0x14')]();_0x439700['lastevent']='abandoned';_0x439700[_0x431f('0x1d')]='abandoned';_0x439700[_0x431f('0x1e')]=_0x4058f7[_0x431f('0x1e')];_0x439700[_0x431f('0x25')]=0x0;writeDB(_0x439700);}});}catch(_0x371c25){utils['error'](util[_0x431f('0x3')](_0x431f('0x23'),_0x4058f7[_0x431f('0x4')]),_0x371c25);}};exports['agentconnect']=function(_0x324a46){try{if(agents[_0x324a46[_0x431f('0x13')]]){utils[_0x431f('0x12')](util[_0x431f('0x3')](_0x431f('0x26'),_0x324a46['uniqueid']),_0x324a46);utils[_0x431f('0x2')](util['format'](_0x431f('0x27'),_0x324a46[_0x431f('0x4')],agents[_0x324a46['destuniqueid']][_0x431f('0x6')],_0x324a46[_0x431f('0x13')]));agents[_0x324a46[_0x431f('0x13')]]['agentconnectAt']=utils[_0x431f('0x14')]();agents[_0x324a46[_0x431f('0x13')]][_0x431f('0x8')]=_0x324a46[_0x431f('0x8')];agents[_0x324a46[_0x431f('0x13')]][_0x431f('0x17')]=_0x324a46[_0x431f('0x17')];agents[_0x324a46[_0x431f('0x13')]]['holdtime']=_0x324a46[_0x431f('0x1f')];agents[_0x324a46[_0x431f('0x13')]][_0x431f('0x15')]=_0x431f('0x28');_[_0x431f('0x29')](agents,function(_0x1d46ca,_0xa843fb){if(_0x1d46ca['destuniqueid']!=_0x324a46['destuniqueid']&&_0x1d46ca[_0x431f('0x4')]==_0x324a46[_0x431f('0x4')]){_0x1d46ca[_0x431f('0x25')]=0x0;_0x1d46ca[_0x431f('0x1e')]=_0x324a46[_0x431f('0x1f')];_0x1d46ca[_0x431f('0x1a')]=!![];_0x1d46ca[_0x431f('0x1c')]=utils[_0x431f('0x14')]();_0x1d46ca['lastevent']=_0x431f('0x2a');_0x1d46ca[_0x431f('0x1d')]='answered_elsewhere';_0x1d46ca[_0x431f('0x2b')]=_0x324a46[_0x431f('0x13')];_0x1d46ca['answeredelsewheremembername']=_0x324a46[_0x431f('0x6')];writeDB(_0x1d46ca);}});}}catch(_0x3c0ea4){utils['error'](util['format']('[%s][agents][agentconnect]',_0x324a46[_0x431f('0x4')]),_0x3c0ea4);}};exports['agentcomplete']=function(_0x57966){try{if(!_[_0x431f('0x2c')](agents[_0x57966[_0x431f('0x13')]])){utils[_0x431f('0x12')](util[_0x431f('0x3')](_0x431f('0x2d'),_0x57966[_0x431f('0x4')]),_0x57966);utils[_0x431f('0x2')](util['format'](_0x431f('0x2e'),_0x57966[_0x431f('0x4')],agents[_0x57966[_0x431f('0x13')]][_0x431f('0x6')],_0x57966[_0x431f('0x13')]));agents[_0x57966[_0x431f('0x13')]][_0x431f('0xc')]=!![];agents[_0x57966[_0x431f('0x13')]][_0x431f('0x2f')]=utils[_0x431f('0x14')]();agents[_0x57966[_0x431f('0x13')]][_0x431f('0x25')]=utils[_0x431f('0x30')](agents[_0x57966[_0x431f('0x13')]]['agentcompleteAt'],agents[_0x57966[_0x431f('0x13')]]['agentconnectAt']);agents[_0x57966['destuniqueid']][_0x431f('0x1d')]=_0x57966[_0x431f('0x1d')];agents[_0x57966[_0x431f('0x13')]][_0x431f('0x15')]=_0x431f('0x31');writeDB(agents[_0x57966[_0x431f('0x13')]]);}}catch(_0x34ff7a){utils[_0x431f('0x19')](util['format']('[%s][agents][agentcomplete]',_0x57966[_0x431f('0x4')]),_0x34ff7a);}};exports[_0x431f('0x32')]=function(_0x2ad2b4){try{if(!_[_0x431f('0x2c')](agents[_0x2ad2b4[_0x431f('0x33')]])){utils[_0x431f('0x12')](util[_0x431f('0x3')](_0x431f('0x34'),_0x2ad2b4[_0x431f('0x4')]),_0x2ad2b4);utils[_0x431f('0x2')](util['format'](_0x431f('0x35'),_0x2ad2b4[_0x431f('0x4')],agents[_0x2ad2b4['transfereruniqueid']][_0x431f('0x6')],agents[_0x2ad2b4[_0x431f('0x33')]]['uniqueid']));agents[_0x2ad2b4[_0x431f('0x33')]]['transfer']=!![];agents[_0x2ad2b4[_0x431f('0x33')]]['transfertype']=_0x431f('0x36');agents[_0x2ad2b4[_0x431f('0x33')]]['transferexten']=_0x2ad2b4[_0x431f('0x37')];agents[_0x2ad2b4[_0x431f('0x33')]][_0x431f('0x38')]=agents[_0x2ad2b4['transfereruniqueid']][_0x431f('0x4')];}}catch(_0x1a4542){utils[_0x431f('0x19')](util[_0x431f('0x3')]('[%s][agents][blindtransfer]',_0x2ad2b4[_0x431f('0x4')]),_0x1a4542);}};exports[_0x431f('0x39')]=function(_0x254337){try{utils['debug'](util[_0x431f('0x3')](_0x431f('0x3a'),_0x254337[_0x431f('0x3b')]),_0x254337);if(_0x254337[_0x431f('0x3b')]==_0x254337[_0x431f('0x3c')]){if(!_[_0x431f('0x2c')](agents[_0x254337['secondtransfereruniqueid']])){utils[_0x431f('0x2')](util[_0x431f('0x3')](_0x431f('0x3d'),_0x254337[_0x431f('0x3b')],agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x6')]));agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x3f')]=!![];agents[_0x254337[_0x431f('0x3e')]]['transfertype']='ATTENDED';agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x40')]=_0x254337['origtransfererexten'];agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x38')]=_0x254337[_0x431f('0x3b')];}if(_0x254337[_0x431f('0x41')]&&agents[_0x254337['transfereeuniqueid']]){agents[_0x254337['transfereeuniqueid']][_0x431f('0x42')]=0x1;transfers[_0x254337[_0x431f('0x41')]]=_['clone'](agents[_0x254337[_0x431f('0x41')]]);transfers[_0x254337[_0x431f('0x41')]][_0x431f('0x43')]=agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x43')];transfers[_0x254337['transfereeuniqueid']][_0x431f('0x44')]=agents[_0x254337[_0x431f('0x3e')]][_0x431f('0x44')];transfers[_0x254337[_0x431f('0x41')]][_0x431f('0x45')]=utils['now']();transfers[_0x254337[_0x431f('0x41')]][_0x431f('0x46')]=utils[_0x431f('0x14')]();transfers[_0x254337[_0x431f('0x41')]]['holdtime']=0x0;transfers[_0x254337[_0x431f('0x41')]][_0x431f('0x42')]=0x2;}}else if(_0x254337[_0x431f('0x3e')]==_0x254337['secondtransfererlinkedid']){if(!_[_0x431f('0x2c')](agents[_0x254337[_0x431f('0x3b')]])){utils['info'](util[_0x431f('0x3')](_0x431f('0x3d'),_0x254337[_0x431f('0x3b')],agents[_0x254337['origtransfereruniqueid']][_0x431f('0x6')]));agents[_0x254337[_0x431f('0x3b')]][_0x431f('0x3f')]=!![];agents[_0x254337[_0x431f('0x3b')]][_0x431f('0x47')]=_0x431f('0x48');agents[_0x254337[_0x431f('0x3b')]]['transferexten']=_0x254337[_0x431f('0x49')];agents[_0x254337['origtransfereruniqueid']][_0x431f('0x38')]=_0x254337[_0x431f('0x3e')];}if(_0x254337[_0x431f('0x4a')]&&agents[_0x254337['transfertargetuniqueid']]){agents[_0x254337[_0x431f('0x4a')]][_0x431f('0x42')]=0x1;transfers[_0x254337['transfertargetuniqueid']]=_[_0x431f('0x4b')](agents[_0x254337[_0x431f('0x4a')]]);transfers[_0x254337[_0x431f('0x4a')]][_0x431f('0x43')]=agents[_0x254337[_0x431f('0x3b')]][_0x431f('0x43')];transfers[_0x254337['transfertargetuniqueid']][_0x431f('0x44')]=agents[_0x254337[_0x431f('0x3b')]][_0x431f('0x44')];transfers[_0x254337[_0x431f('0x4a')]][_0x431f('0x45')]=utils[_0x431f('0x14')]();transfers[_0x254337[_0x431f('0x4a')]][_0x431f('0x46')]=utils[_0x431f('0x14')]();transfers[_0x254337[_0x431f('0x4a')]]['holdtime']=0x0;transfers[_0x254337['transfertargetuniqueid']][_0x431f('0x42')]=0x2;}}}catch(_0x13ff7c){utils['error'](util[_0x431f('0x3')](_0x431f('0x3a'),_0x254337[_0x431f('0x3b')]),_0x13ff7c);}};exports[_0x431f('0x4c')]=function(_0x3b0561){try{utils[_0x431f('0x12')](util['format'](_0x431f('0x4d'),_0x3b0561[_0x431f('0x4')]),_0x3b0561);if(agents[_0x3b0561[_0x431f('0x4')]]&&agents[_0x3b0561['uniqueid']][_0x431f('0x1d')]===_0x431f('0x4e')){if(_0x3b0561[_0x431f('0x4f')]==='21'){agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x1d')]=_0x431f('0x50');agents[_0x3b0561['uniqueid']]['lastevent']=_0x431f('0x50');}utils[_0x431f('0x2')](util[_0x431f('0x3')](_0x431f('0x51'),_0x3b0561[_0x431f('0x4')],agents[_0x3b0561[_0x431f('0x4')]]['membername'],agents[_0x3b0561[_0x431f('0x4')]]['reason'],agents[_0x3b0561[_0x431f('0x4')]]['lastevent']));writeDB(agents[_0x3b0561[_0x431f('0x4')]]);var _0x434427=unanswered[_0x431f('0x52')](_0x3b0561[_0x431f('0x4')]);if(_0x434427>-0x1){unanswered[_0x431f('0x53')](_0x434427,0x1);}}if(transfers[_0x3b0561['uniqueid']]){transfers[_0x3b0561[_0x431f('0x4')]]['agentcomplete']=!![];transfers[_0x3b0561['uniqueid']][_0x431f('0x2f')]=utils[_0x431f('0x14')]();transfers[_0x3b0561[_0x431f('0x4')]][_0x431f('0x25')]=utils[_0x431f('0x30')](transfers[_0x3b0561['uniqueid']][_0x431f('0x2f')],transfers[_0x3b0561[_0x431f('0x4')]][_0x431f('0x46')]);transfers[_0x3b0561['uniqueid']][_0x431f('0x1d')]='agent';transfers[_0x3b0561[_0x431f('0x4')]]['lastevent']=_0x431f('0x31');utils[_0x431f('0x2')](util['format'](_0x431f('0x51'),_0x3b0561[_0x431f('0x4')],transfers[_0x3b0561[_0x431f('0x4')]][_0x431f('0x6')],transfers[_0x3b0561[_0x431f('0x4')]]['reason'],transfers[_0x3b0561[_0x431f('0x4')]][_0x431f('0x15')]));writeDB(transfers[_0x3b0561[_0x431f('0x4')]],!![]);}if(agents[_0x3b0561['uniqueid']]&&agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x46')]){agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0xc')]=!![];agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x2f')]=utils[_0x431f('0x14')]();agents[_0x3b0561['uniqueid']]['talktime']=utils[_0x431f('0x30')](agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x2f')],agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x46')]);agents[_0x3b0561['uniqueid']][_0x431f('0x1d')]=agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x3f')]?_0x431f('0x3f'):'agent';agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x15')]=_0x431f('0x31');utils[_0x431f('0x2')](util['format'](_0x431f('0x51'),_0x3b0561[_0x431f('0x4')],agents[_0x3b0561[_0x431f('0x4')]][_0x431f('0x6')],agents[_0x3b0561[_0x431f('0x4')]]['reason'],agents[_0x3b0561['uniqueid']][_0x431f('0x15')]));writeDB(agents[_0x3b0561[_0x431f('0x4')]]);}}catch(_0x536687){utils[_0x431f('0x19')](util['format'](_0x431f('0x4d'),_0x3b0561[_0x431f('0x4')]),_0x536687);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27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if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff