// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x66a6=['agententerreason','calleridname','secondtransfererlinkedid','transfertargetuniqueid','[%s][agents][hangup]','cause','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','indexOf','splice','agent','diffTime','complete','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','calleridnum','connectedlinenum','lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','CreateVoiceAgentReport','request','agentcalled','debug','destuniqueid','agentcalledAt','now','called','connectedlinename','error','agentringnoanswer','[%s][agents][agentringnoanswer]','timeout','holdtime','ringtime','talktime','push','forIn','includes','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','reason','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connect','agentringnoanswerAt','answered_elsewhere','answeredelsewheremembername','[%s][agents][agentconnect]','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','blindtransfer','transfereruniqueid','transfer','transfertype','extension','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','isNil','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','transferexten','origtransfererexten','transferuniqueid','transfereeuniqueid'];(function(_0x1accf6,_0x4a9854){var _0x24e446=function(_0x487f51){while(--_0x487f51){_0x1accf6['push'](_0x1accf6['shift']());}};_0x24e446(++_0x4a9854);}(_0x66a6,0xb1));var _0x666a=function(_0x1cb3be,_0x468e9e){_0x1cb3be=_0x1cb3be-0x0;var _0x3f8519=_0x66a6[_0x1cb3be];return _0x3f8519;};'use strict';var _=require(_0x666a('0x0'));var util=require(_0x666a('0x1'));var utils=require(_0x666a('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x2e4f6d,_0x183fb6){utils[_0x666a('0x3')](util[_0x666a('0x4')](_0x666a('0x5'),_0x2e4f6d[_0x666a('0x6')],_0x2e4f6d[_0x666a('0x7')],_0x2e4f6d[_0x666a('0x8')],_0x2e4f6d[_0x666a('0x9')],_0x2e4f6d['interface'],_0x2e4f6d[_0x666a('0xa')],_0x2e4f6d[_0x666a('0xb')],_0x2e4f6d[_0x666a('0xc')]));if(_0x2e4f6d[_0x666a('0x8')]){utils['getVoiceQueueByName'](_0x2e4f6d[_0x666a('0x8')])[_0x666a('0xd')](function(_0x27af75){if(_0x27af75){_0x2e4f6d[_0x666a('0xe')]=_0x27af75[_0x666a('0xe')];_0x2e4f6d[_0x666a('0xf')]=_0x2e4f6d[_0x666a('0x10')]?_0x27af75[_0x666a('0x11')]:![];_0x2e4f6d[_0x666a('0x12')]=_0x2e4f6d['agentacw']?_0x27af75[_0x666a('0x13')]:0x0;}utils['request'](_0x666a('0x14'),_0x2e4f6d);});}else{utils[_0x666a('0x15')]('CreateVoiceAgentReport',_0x2e4f6d);}if(_0x183fb6){delete transfers[_0x2e4f6d[_0x666a('0x6')]];}else{delete agents[_0x2e4f6d['destuniqueid']];}}exports[_0x666a('0x16')]=function(_0x19b5ba){try{utils[_0x666a('0x17')](util[_0x666a('0x4')]('[%s][agents][agentcalled]',_0x19b5ba['uniqueid']),_0x19b5ba);agents[_0x19b5ba[_0x666a('0x18')]]=_0x19b5ba;agents[_0x19b5ba[_0x666a('0x18')]][_0x666a('0x19')]=utils[_0x666a('0x1a')]();agents[_0x19b5ba[_0x666a('0x18')]][_0x666a('0xc')]=_0x666a('0x1b');agents[_0x19b5ba['destuniqueid']]['connectedlinenum']=null;agents[_0x19b5ba[_0x666a('0x18')]][_0x666a('0x1c')]=null;utils['info'](util[_0x666a('0x4')]('[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x19b5ba[_0x666a('0x6')],agents[_0x19b5ba[_0x666a('0x18')]][_0x666a('0x9')],_0x19b5ba[_0x666a('0x18')]));}catch(_0x4560f5){utils[_0x666a('0x1d')](util[_0x666a('0x4')]('[%s][agents][agentcalled]',_0x19b5ba[_0x666a('0x6')]),_0x4560f5);}};exports[_0x666a('0x1e')]=function(_0x4416e8){try{if(!_['isNil'](agents[_0x4416e8[_0x666a('0x18')]])){utils['debug'](util['format'](_0x666a('0x1f'),_0x4416e8[_0x666a('0x6')]),_0x4416e8);utils[_0x666a('0x3')](util[_0x666a('0x4')]('[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout',_0x4416e8[_0x666a('0x6')],agents[_0x4416e8['destuniqueid']]['membername'],_0x4416e8['destuniqueid']));agents[_0x4416e8[_0x666a('0x18')]][_0x666a('0x1e')]=!![];agents[_0x4416e8[_0x666a('0x18')]]['agentringnoanswerAt']=utils[_0x666a('0x1a')]();agents[_0x4416e8['destuniqueid']]['lastevent']='timeout';agents[_0x4416e8[_0x666a('0x18')]]['reason']=_0x666a('0x20');agents[_0x4416e8[_0x666a('0x18')]][_0x666a('0x21')]=_0x4416e8[_0x666a('0x22')]?parseInt(_0x4416e8[_0x666a('0x22')])/0x3e8:0x0;agents[_0x4416e8[_0x666a('0x18')]][_0x666a('0x23')]=0x0;unanswered[_0x666a('0x24')](_0x4416e8[_0x666a('0x18')]);}}catch(_0x1f2e43){utils['error'](util[_0x666a('0x4')]('[%s][agents][agentringnoanswer]',_0x4416e8[_0x666a('0x6')]),_0x1f2e43);}};exports['queuecallerabandon']=function(_0x4b113c){try{_[_0x666a('0x25')](agents,function(_0x55a934,_0x23f192){if(_0x55a934[_0x666a('0x6')]==_0x4b113c[_0x666a('0x6')]&&!_[_0x666a('0x26')](unanswered,_0x55a934[_0x666a('0x18')])){utils[_0x666a('0x17')](util[_0x666a('0x4')](_0x666a('0x27'),_0x4b113c[_0x666a('0x6')]),_0x4b113c);utils['info'](util['format'](_0x666a('0x28'),_0x4b113c[_0x666a('0x6')],_0x55a934[_0x666a('0x9')],_0x55a934['destuniqueid']));_0x55a934[_0x666a('0x1e')]=!![];_0x55a934['agentringnoanswerAt']=utils[_0x666a('0x1a')]();_0x55a934[_0x666a('0xc')]=_0x666a('0x29');_0x55a934[_0x666a('0x2a')]=_0x666a('0x29');_0x55a934[_0x666a('0x21')]=_0x4b113c[_0x666a('0x21')];_0x55a934[_0x666a('0x23')]=0x0;writeDB(_0x55a934);}});}catch(_0x344324){utils[_0x666a('0x1d')](util['format']('[%s][agents][queuecallerabandon]',_0x4b113c[_0x666a('0x6')]),_0x344324);}};exports[_0x666a('0x2b')]=function(_0x5810b8){try{if(agents[_0x5810b8[_0x666a('0x18')]]){utils['debug'](util[_0x666a('0x4')]('[%s][agents][agentconnect]',_0x5810b8['uniqueid']),_0x5810b8);utils[_0x666a('0x3')](util['format'](_0x666a('0x2c'),_0x5810b8[_0x666a('0x6')],agents[_0x5810b8['destuniqueid']][_0x666a('0x9')],_0x5810b8['destuniqueid']));agents[_0x5810b8[_0x666a('0x18')]][_0x666a('0x2d')]=utils[_0x666a('0x1a')]();agents[_0x5810b8[_0x666a('0x18')]][_0x666a('0xb')]=_0x5810b8[_0x666a('0xb')];agents[_0x5810b8[_0x666a('0x18')]][_0x666a('0x1c')]=_0x5810b8[_0x666a('0x1c')];agents[_0x5810b8[_0x666a('0x18')]][_0x666a('0x21')]=_0x5810b8[_0x666a('0x22')];agents[_0x5810b8[_0x666a('0x18')]][_0x666a('0xc')]=_0x666a('0x2e');_[_0x666a('0x25')](agents,function(_0x5217fd,_0xfd1b90){if(_0x5217fd['destuniqueid']!=_0x5810b8[_0x666a('0x18')]&&_0x5217fd[_0x666a('0x6')]==_0x5810b8['uniqueid']){_0x5217fd['talktime']=0x0;_0x5217fd[_0x666a('0x21')]=_0x5810b8[_0x666a('0x22')];_0x5217fd['agentringnoanswer']=!![];_0x5217fd[_0x666a('0x2f')]=utils['now']();_0x5217fd[_0x666a('0xc')]=_0x666a('0x30');_0x5217fd[_0x666a('0x2a')]=_0x666a('0x30');_0x5217fd['answeredelsewheredestinationuniqueid']=_0x5810b8[_0x666a('0x18')];_0x5217fd[_0x666a('0x31')]=_0x5810b8[_0x666a('0x9')];writeDB(_0x5217fd);}});}}catch(_0x202109){utils['error'](util[_0x666a('0x4')](_0x666a('0x32'),_0x5810b8[_0x666a('0x6')]),_0x202109);}};exports[_0x666a('0x10')]=function(_0x2c0e54){try{if(!_['isNil'](agents[_0x2c0e54[_0x666a('0x18')]])){utils[_0x666a('0x17')](util[_0x666a('0x4')](_0x666a('0x33'),_0x2c0e54['uniqueid']),_0x2c0e54);utils[_0x666a('0x3')](util['format'](_0x666a('0x34'),_0x2c0e54[_0x666a('0x6')],agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0x9')],_0x2c0e54[_0x666a('0x18')]));agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0x10')]=!![];agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0x35')]=utils['now']();agents[_0x2c0e54[_0x666a('0x18')]]['talktime']=utils['diffTime'](agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0x35')],agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0x2d')]);agents[_0x2c0e54['destuniqueid']]['reason']=_0x2c0e54[_0x666a('0x2a')];agents[_0x2c0e54[_0x666a('0x18')]][_0x666a('0xc')]='complete';writeDB(agents[_0x2c0e54[_0x666a('0x18')]]);}}catch(_0x2eed13){utils['error'](util[_0x666a('0x4')](_0x666a('0x33'),_0x2c0e54[_0x666a('0x6')]),_0x2eed13);}};exports[_0x666a('0x36')]=function(_0x91afa8){try{if(!_['isNil'](agents[_0x91afa8[_0x666a('0x37')]])){utils['debug'](util[_0x666a('0x4')]('[%s][agents][blindtransfer]',_0x91afa8[_0x666a('0x6')]),_0x91afa8);utils[_0x666a('0x3')](util['format']('[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s',_0x91afa8[_0x666a('0x6')],agents[_0x91afa8[_0x666a('0x37')]][_0x666a('0x9')],agents[_0x91afa8[_0x666a('0x37')]][_0x666a('0x6')]));agents[_0x91afa8[_0x666a('0x37')]][_0x666a('0x38')]=!![];agents[_0x91afa8[_0x666a('0x37')]][_0x666a('0x39')]='blind';agents[_0x91afa8[_0x666a('0x37')]]['transferexten']=_0x91afa8[_0x666a('0x3a')];agents[_0x91afa8['transfereruniqueid']]['transferuniqueid']=agents[_0x91afa8[_0x666a('0x37')]][_0x666a('0x6')];}}catch(_0x562d67){utils[_0x666a('0x1d')](util[_0x666a('0x4')]('[%s][agents][blindtransfer]',_0x91afa8['uniqueid']),_0x562d67);}};exports['attendedtransfer']=function(_0x53d863){try{utils[_0x666a('0x17')](util[_0x666a('0x4')](_0x666a('0x3b'),_0x53d863[_0x666a('0x3c')]),_0x53d863);if(_0x53d863[_0x666a('0x3c')]==_0x53d863[_0x666a('0x3d')]){if(!_[_0x666a('0x3e')](agents[_0x53d863[_0x666a('0x3f')]])){utils[_0x666a('0x3')](util[_0x666a('0x4')](_0x666a('0x40'),_0x53d863['origtransfereruniqueid'],agents[_0x53d863['secondtransfereruniqueid']]['membername']));agents[_0x53d863[_0x666a('0x3f')]][_0x666a('0x38')]=!![];agents[_0x53d863[_0x666a('0x3f')]][_0x666a('0x39')]='ATTENDED';agents[_0x53d863[_0x666a('0x3f')]][_0x666a('0x41')]=_0x53d863[_0x666a('0x42')];agents[_0x53d863[_0x666a('0x3f')]][_0x666a('0x43')]=_0x53d863[_0x666a('0x3c')];}if(_0x53d863[_0x666a('0x44')]&&agents[_0x53d863[_0x666a('0x44')]]){agents[_0x53d863[_0x666a('0x44')]][_0x666a('0x45')]=0x1;transfers[_0x53d863[_0x666a('0x44')]]=_['clone'](agents[_0x53d863[_0x666a('0x44')]]);transfers[_0x53d863['transfereeuniqueid']][_0x666a('0xa')]=agents[_0x53d863['secondtransfereruniqueid']][_0x666a('0xa')];transfers[_0x53d863[_0x666a('0x44')]][_0x666a('0x46')]=agents[_0x53d863['secondtransfereruniqueid']][_0x666a('0x46')];transfers[_0x53d863[_0x666a('0x44')]][_0x666a('0x19')]=utils['now']();transfers[_0x53d863['transfereeuniqueid']][_0x666a('0x2d')]=utils['now']();transfers[_0x53d863[_0x666a('0x44')]][_0x666a('0x21')]=0x0;transfers[_0x53d863[_0x666a('0x44')]][_0x666a('0x45')]=0x2;}}else if(_0x53d863[_0x666a('0x3f')]==_0x53d863[_0x666a('0x47')]){if(!_[_0x666a('0x3e')](agents[_0x53d863[_0x666a('0x3c')]])){utils['info'](util['format'](_0x666a('0x40'),_0x53d863[_0x666a('0x3c')],agents[_0x53d863[_0x666a('0x3c')]][_0x666a('0x9')]));agents[_0x53d863[_0x666a('0x3c')]][_0x666a('0x38')]=!![];agents[_0x53d863[_0x666a('0x3c')]][_0x666a('0x39')]='ATTENDED';agents[_0x53d863[_0x666a('0x3c')]][_0x666a('0x41')]=_0x53d863['secondtransfererexten'];agents[_0x53d863[_0x666a('0x3c')]]['transferuniqueid']=_0x53d863[_0x666a('0x3f')];}if(_0x53d863['transfertargetuniqueid']&&agents[_0x53d863[_0x666a('0x48')]]){agents[_0x53d863[_0x666a('0x48')]]['agententerreason']=0x1;transfers[_0x53d863[_0x666a('0x48')]]=_['clone'](agents[_0x53d863['transfertargetuniqueid']]);transfers[_0x53d863[_0x666a('0x48')]]['calleridnum']=agents[_0x53d863['origtransfereruniqueid']]['calleridnum'];transfers[_0x53d863[_0x666a('0x48')]][_0x666a('0x46')]=agents[_0x53d863['origtransfereruniqueid']]['calleridname'];transfers[_0x53d863['transfertargetuniqueid']][_0x666a('0x19')]=utils[_0x666a('0x1a')]();transfers[_0x53d863[_0x666a('0x48')]][_0x666a('0x2d')]=utils[_0x666a('0x1a')]();transfers[_0x53d863[_0x666a('0x48')]][_0x666a('0x21')]=0x0;transfers[_0x53d863[_0x666a('0x48')]][_0x666a('0x45')]=0x2;}}}catch(_0x42d683){utils[_0x666a('0x1d')](util[_0x666a('0x4')](_0x666a('0x3b'),_0x53d863[_0x666a('0x3c')]),_0x42d683);}};exports['hangup']=function(_0x19edb9){try{utils[_0x666a('0x17')](util[_0x666a('0x4')](_0x666a('0x49'),_0x19edb9['uniqueid']),_0x19edb9);if(agents[_0x19edb9[_0x666a('0x6')]]&&agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x2a')]==='timeout'){if(_0x19edb9[_0x666a('0x4a')]==='21'){agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x2a')]=_0x666a('0x4b');agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0xc')]='rejected';}utils['info'](util[_0x666a('0x4')](_0x666a('0x4c'),_0x19edb9[_0x666a('0x6')],agents[_0x19edb9[_0x666a('0x6')]]['membername'],agents[_0x19edb9['uniqueid']][_0x666a('0x2a')],agents[_0x19edb9['uniqueid']][_0x666a('0xc')]));writeDB(agents[_0x19edb9['uniqueid']]);var _0x31a8f8=unanswered[_0x666a('0x4d')](_0x19edb9[_0x666a('0x6')]);if(_0x31a8f8>-0x1){unanswered[_0x666a('0x4e')](_0x31a8f8,0x1);}}if(transfers[_0x19edb9[_0x666a('0x6')]]){transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0x10')]=!![];transfers[_0x19edb9['uniqueid']][_0x666a('0x35')]=utils[_0x666a('0x1a')]();transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0x23')]=utils['diffTime'](transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0x35')],transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0x2d')]);transfers[_0x19edb9[_0x666a('0x6')]]['reason']=_0x666a('0x4f');transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0xc')]='complete';utils[_0x666a('0x3')](util[_0x666a('0x4')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x19edb9[_0x666a('0x6')],transfers[_0x19edb9['uniqueid']][_0x666a('0x9')],transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0x2a')],transfers[_0x19edb9[_0x666a('0x6')]][_0x666a('0xc')]));writeDB(transfers[_0x19edb9[_0x666a('0x6')]],!![]);}if(agents[_0x19edb9[_0x666a('0x6')]]&&agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x2d')]){agents[_0x19edb9['uniqueid']]['agentcomplete']=!![];agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x35')]=utils[_0x666a('0x1a')]();agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x23')]=utils[_0x666a('0x50')](agents[_0x19edb9[_0x666a('0x6')]][_0x666a('0x35')],agents[_0x19edb9['uniqueid']][_0x666a('0x2d')]);agents[_0x19edb9[_0x666a('0x6')]]['reason']=agents[_0x19edb9['uniqueid']][_0x666a('0x38')]?_0x666a('0x38'):_0x666a('0x4f');agents[_0x19edb9[_0x666a('0x6')]]['lastevent']=_0x666a('0x51');utils['info'](util[_0x666a('0x4')](_0x666a('0x4c'),_0x19edb9[_0x666a('0x6')],agents[_0x19edb9[_0x666a('0x6')]]['membername'],agents[_0x19edb9['uniqueid']][_0x666a('0x2a')],agents[_0x19edb9[_0x666a('0x6')]]['lastevent']));writeDB(agents[_0x19edb9[_0x666a('0x6')]]);}}catch(_0x478e9c){utils[_0x666a('0x1d')](util['format'](_0x666a('0x49'),_0x19edb9[_0x666a('0x6')]),_0x478e9c);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27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if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff