// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9331=['agentacw','agentcomplete','request','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','membername','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','reason','timeout','ringtime','push','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','holdtime','talktime','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinenum','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentconnect]','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','transferuniqueid','attendedtransfer','[%s][agents][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridname','agentcalledAt','secondtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','cause','rejected','indexOf','splice','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','agent','[%s][agents][hangup]','lodash','util','./utils','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','queue','interface','calleridnum','then','type'];(function(_0x1ae31c,_0x8dcd2d){var _0x19519d=function(_0x22b8cd){while(--_0x22b8cd){_0x1ae31c['push'](_0x1ae31c['shift']());}};_0x19519d(++_0x8dcd2d);}(_0x9331,0xf9));var _0x1933=function(_0x288efd,_0x86ff6b){_0x288efd=_0x288efd-0x0;var _0x7466bb=_0x9331[_0x288efd];return _0x7466bb;};'use strict';var _=require(_0x1933('0x0'));var util=require(_0x1933('0x1'));var utils=require(_0x1933('0x2'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x3b8681,_0x2ef878){utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x5'),_0x3b8681[_0x1933('0x6')],_0x3b8681['channel'],_0x3b8681[_0x1933('0x7')],_0x3b8681['membername'],_0x3b8681[_0x1933('0x8')],_0x3b8681[_0x1933('0x9')],_0x3b8681['connectedlinenum'],_0x3b8681['lastevent']));if(_0x3b8681[_0x1933('0x7')]){utils['getVoiceQueueByName'](_0x3b8681[_0x1933('0x7')])[_0x1933('0xa')](function(_0x1a4f69){if(_0x1a4f69){_0x3b8681[_0x1933('0xb')]=_0x1a4f69[_0x1933('0xb')];_0x3b8681[_0x1933('0xc')]=_0x3b8681[_0x1933('0xd')]?_0x1a4f69['acw']:![];_0x3b8681['acwtime']=_0x3b8681[_0x1933('0xc')]?_0x1a4f69['acwTimeout']:0x0;}utils[_0x1933('0xe')]('CreateVoiceAgentReport',_0x3b8681);});}else{utils[_0x1933('0xe')](_0x1933('0xf'),_0x3b8681);}if(_0x2ef878){delete transfers[_0x3b8681[_0x1933('0x6')]];}else{delete agents[_0x3b8681[_0x1933('0x10')]];}}exports[_0x1933('0x11')]=function(_0x515973){try{utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x13'),_0x515973['uniqueid']),_0x515973);agents[_0x515973['destuniqueid']]=_0x515973;agents[_0x515973[_0x1933('0x10')]]['agentcalledAt']=utils[_0x1933('0x14')]();agents[_0x515973[_0x1933('0x10')]][_0x1933('0x15')]=_0x1933('0x16');agents[_0x515973['destuniqueid']]['connectedlinenum']=null;agents[_0x515973[_0x1933('0x10')]][_0x1933('0x17')]=null;utils[_0x1933('0x3')](util['format'](_0x1933('0x18'),_0x515973[_0x1933('0x6')],agents[_0x515973[_0x1933('0x10')]][_0x1933('0x19')],_0x515973['destuniqueid']));}catch(_0x1c076c){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x13'),_0x515973['uniqueid']),_0x1c076c);}};exports[_0x1933('0x1b')]=function(_0x504f8c){try{if(!_[_0x1933('0x1c')](agents[_0x504f8c[_0x1933('0x10')]])){utils['debug'](util[_0x1933('0x4')](_0x1933('0x1d'),_0x504f8c[_0x1933('0x6')]),_0x504f8c);utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x1e'),_0x504f8c['uniqueid'],agents[_0x504f8c[_0x1933('0x10')]][_0x1933('0x19')],_0x504f8c[_0x1933('0x10')]));agents[_0x504f8c[_0x1933('0x10')]]['agentringnoanswer']=!![];agents[_0x504f8c[_0x1933('0x10')]]['agentringnoanswerAt']=utils['now']();agents[_0x504f8c[_0x1933('0x10')]]['lastevent']='timeout';agents[_0x504f8c[_0x1933('0x10')]][_0x1933('0x1f')]=_0x1933('0x20');agents[_0x504f8c['destuniqueid']]['holdtime']=_0x504f8c[_0x1933('0x21')]?parseInt(_0x504f8c[_0x1933('0x21')])/0x3e8:0x0;agents[_0x504f8c[_0x1933('0x10')]]['talktime']=0x0;unanswered[_0x1933('0x22')](_0x504f8c['destuniqueid']);}}catch(_0x3741d9){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x1d'),_0x504f8c[_0x1933('0x6')]),_0x3741d9);}};exports[_0x1933('0x23')]=function(_0x59665d){try{_[_0x1933('0x24')](agents,function(_0x26f942,_0x2687a7){if(_0x26f942[_0x1933('0x6')]==_0x59665d[_0x1933('0x6')]&&!_['includes'](unanswered,_0x26f942['destuniqueid'])){utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x25'),_0x59665d[_0x1933('0x6')]),_0x59665d);utils['info'](util['format'](_0x1933('0x26'),_0x59665d[_0x1933('0x6')],_0x26f942[_0x1933('0x19')],_0x26f942[_0x1933('0x10')]));_0x26f942[_0x1933('0x1b')]=!![];_0x26f942[_0x1933('0x27')]=utils[_0x1933('0x14')]();_0x26f942['lastevent']='abandoned';_0x26f942['reason']='abandoned';_0x26f942[_0x1933('0x28')]=_0x59665d['holdtime'];_0x26f942[_0x1933('0x29')]=0x0;writeDB(_0x26f942);}});}catch(_0x236a7b){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x25'),_0x59665d['uniqueid']),_0x236a7b);}};exports['agentconnect']=function(_0x2fd846){try{if(agents[_0x2fd846['destuniqueid']]){utils[_0x1933('0x12')](util['format']('[%s][agents][agentconnect]',_0x2fd846[_0x1933('0x6')]),_0x2fd846);utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x2a'),_0x2fd846[_0x1933('0x6')],agents[_0x2fd846['destuniqueid']][_0x1933('0x19')],_0x2fd846[_0x1933('0x10')]));agents[_0x2fd846[_0x1933('0x10')]][_0x1933('0x2b')]=utils['now']();agents[_0x2fd846['destuniqueid']][_0x1933('0x2c')]=_0x2fd846['connectedlinenum'];agents[_0x2fd846[_0x1933('0x10')]][_0x1933('0x17')]=_0x2fd846['connectedlinename'];agents[_0x2fd846['destuniqueid']][_0x1933('0x28')]=_0x2fd846['ringtime'];agents[_0x2fd846[_0x1933('0x10')]]['lastevent']='connect';_['forIn'](agents,function(_0x5441a8,_0x267a15){if(_0x5441a8[_0x1933('0x10')]!=_0x2fd846[_0x1933('0x10')]&&_0x5441a8['uniqueid']==_0x2fd846[_0x1933('0x6')]){_0x5441a8['talktime']=0x0;_0x5441a8[_0x1933('0x28')]=_0x2fd846['ringtime'];_0x5441a8['agentringnoanswer']=!![];_0x5441a8['agentringnoanswerAt']=utils[_0x1933('0x14')]();_0x5441a8[_0x1933('0x15')]=_0x1933('0x2d');_0x5441a8[_0x1933('0x1f')]='answered_elsewhere';_0x5441a8[_0x1933('0x2e')]=_0x2fd846[_0x1933('0x10')];_0x5441a8[_0x1933('0x2f')]=_0x2fd846[_0x1933('0x19')];writeDB(_0x5441a8);}});}}catch(_0x144410){utils['error'](util[_0x1933('0x4')](_0x1933('0x30'),_0x2fd846[_0x1933('0x6')]),_0x144410);}};exports['agentcomplete']=function(_0x41e512){try{if(!_[_0x1933('0x1c')](agents[_0x41e512[_0x1933('0x10')]])){utils[_0x1933('0x12')](util['format'](_0x1933('0x31'),_0x41e512[_0x1933('0x6')]),_0x41e512);utils['info'](util[_0x1933('0x4')](_0x1933('0x32'),_0x41e512[_0x1933('0x6')],agents[_0x41e512['destuniqueid']][_0x1933('0x19')],_0x41e512[_0x1933('0x10')]));agents[_0x41e512[_0x1933('0x10')]]['agentcomplete']=!![];agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x33')]=utils[_0x1933('0x14')]();agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x29')]=utils[_0x1933('0x34')](agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x33')],agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x2b')]);agents[_0x41e512[_0x1933('0x10')]]['reason']=_0x41e512[_0x1933('0x1f')];agents[_0x41e512[_0x1933('0x10')]][_0x1933('0x15')]=_0x1933('0x35');writeDB(agents[_0x41e512[_0x1933('0x10')]]);}}catch(_0x4d3ef9){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x31'),_0x41e512[_0x1933('0x6')]),_0x4d3ef9);}};exports[_0x1933('0x36')]=function(_0x3f4bc3){try{if(!_[_0x1933('0x1c')](agents[_0x3f4bc3[_0x1933('0x37')]])){utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x38'),_0x3f4bc3[_0x1933('0x6')]),_0x3f4bc3);utils['info'](util['format'](_0x1933('0x39'),_0x3f4bc3[_0x1933('0x6')],agents[_0x3f4bc3['transfereruniqueid']][_0x1933('0x19')],agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x6')]));agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3a')]=!![];agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3b')]=_0x1933('0x3c');agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3d')]=_0x3f4bc3['extension'];agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x3e')]=agents[_0x3f4bc3[_0x1933('0x37')]][_0x1933('0x6')];}}catch(_0x346cc4){utils[_0x1933('0x1a')](util['format'](_0x1933('0x38'),_0x3f4bc3[_0x1933('0x6')]),_0x346cc4);}};exports[_0x1933('0x3f')]=function(_0x267978){try{utils[_0x1933('0x12')](util[_0x1933('0x4')](_0x1933('0x40'),_0x267978[_0x1933('0x41')]),_0x267978);if(_0x267978['origtransfereruniqueid']==_0x267978[_0x1933('0x42')]){if(!_[_0x1933('0x1c')](agents[_0x267978[_0x1933('0x43')]])){utils[_0x1933('0x3')](util[_0x1933('0x4')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x267978[_0x1933('0x41')],agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x19')]));agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x3a')]=!![];agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x3b')]='ATTENDED';agents[_0x267978[_0x1933('0x43')]][_0x1933('0x3d')]=_0x267978[_0x1933('0x44')];agents[_0x267978[_0x1933('0x43')]][_0x1933('0x3e')]=_0x267978[_0x1933('0x41')];}if(_0x267978[_0x1933('0x45')]&&agents[_0x267978[_0x1933('0x45')]]){agents[_0x267978[_0x1933('0x45')]][_0x1933('0x46')]=0x1;transfers[_0x267978['transfereeuniqueid']]=_[_0x1933('0x47')](agents[_0x267978[_0x1933('0x45')]]);transfers[_0x267978[_0x1933('0x45')]]['calleridnum']=agents[_0x267978[_0x1933('0x43')]][_0x1933('0x9')];transfers[_0x267978['transfereeuniqueid']][_0x1933('0x48')]=agents[_0x267978['secondtransfereruniqueid']][_0x1933('0x48')];transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x49')]=utils['now']();transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x2b')]=utils['now']();transfers[_0x267978[_0x1933('0x45')]][_0x1933('0x28')]=0x0;transfers[_0x267978[_0x1933('0x45')]]['agententerreason']=0x2;}}else if(_0x267978[_0x1933('0x43')]==_0x267978[_0x1933('0x4a')]){if(!_[_0x1933('0x1c')](agents[_0x267978[_0x1933('0x41')]])){utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x4b'),_0x267978['origtransfereruniqueid'],agents[_0x267978[_0x1933('0x41')]][_0x1933('0x19')]));agents[_0x267978[_0x1933('0x41')]][_0x1933('0x3a')]=!![];agents[_0x267978[_0x1933('0x41')]][_0x1933('0x3b')]=_0x1933('0x4c');agents[_0x267978[_0x1933('0x41')]]['transferexten']=_0x267978[_0x1933('0x4d')];agents[_0x267978[_0x1933('0x41')]]['transferuniqueid']=_0x267978['secondtransfereruniqueid'];}if(_0x267978[_0x1933('0x4e')]&&agents[_0x267978[_0x1933('0x4e')]]){agents[_0x267978[_0x1933('0x4e')]][_0x1933('0x46')]=0x1;transfers[_0x267978['transfertargetuniqueid']]=_[_0x1933('0x47')](agents[_0x267978[_0x1933('0x4e')]]);transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x9')]=agents[_0x267978[_0x1933('0x41')]][_0x1933('0x9')];transfers[_0x267978[_0x1933('0x4e')]]['calleridname']=agents[_0x267978[_0x1933('0x41')]]['calleridname'];transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x49')]=utils[_0x1933('0x14')]();transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x2b')]=utils[_0x1933('0x14')]();transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x28')]=0x0;transfers[_0x267978[_0x1933('0x4e')]][_0x1933('0x46')]=0x2;}}}catch(_0x54a405){utils[_0x1933('0x1a')](util['format'](_0x1933('0x40'),_0x267978['origtransfereruniqueid']),_0x54a405);}};exports[_0x1933('0x4f')]=function(_0x13fef5){try{utils[_0x1933('0x12')](util[_0x1933('0x4')]('[%s][agents][hangup]',_0x13fef5[_0x1933('0x6')]),_0x13fef5);if(agents[_0x13fef5['uniqueid']]&&agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]===_0x1933('0x20')){if(_0x13fef5[_0x1933('0x50')]==='21'){agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]=_0x1933('0x51');agents[_0x13fef5['uniqueid']][_0x1933('0x15')]=_0x1933('0x51');}utils[_0x1933('0x3')](util[_0x1933('0x4')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x13fef5[_0x1933('0x6')],agents[_0x13fef5[_0x1933('0x6')]]['membername'],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')],agents[_0x13fef5[_0x1933('0x6')]]['lastevent']));writeDB(agents[_0x13fef5[_0x1933('0x6')]]);var _0x3e3a58=unanswered[_0x1933('0x52')](_0x13fef5[_0x1933('0x6')]);if(_0x3e3a58>-0x1){unanswered[_0x1933('0x53')](_0x3e3a58,0x1);}}if(transfers[_0x13fef5[_0x1933('0x6')]]){transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0xd')]=!![];transfers[_0x13fef5['uniqueid']][_0x1933('0x33')]=utils['now']();transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x29')]=utils[_0x1933('0x34')](transfers[_0x13fef5['uniqueid']][_0x1933('0x33')],transfers[_0x13fef5[_0x1933('0x6')]]['agentconnectAt']);transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]='agent';transfers[_0x13fef5['uniqueid']][_0x1933('0x15')]=_0x1933('0x35');utils[_0x1933('0x3')](util[_0x1933('0x4')](_0x1933('0x54'),_0x13fef5[_0x1933('0x6')],transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x19')],transfers[_0x13fef5[_0x1933('0x6')]]['reason'],transfers[_0x13fef5[_0x1933('0x6')]][_0x1933('0x15')]));writeDB(transfers[_0x13fef5[_0x1933('0x6')]],!![]);}if(agents[_0x13fef5['uniqueid']]&&agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x2b')]){agents[_0x13fef5[_0x1933('0x6')]]['agentcomplete']=!![];agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x33')]=utils['now']();agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x29')]=utils[_0x1933('0x34')](agents[_0x13fef5[_0x1933('0x6')]]['agentcompleteAt'],agents[_0x13fef5[_0x1933('0x6')]]['agentconnectAt']);agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x1f')]=agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x3a')]?_0x1933('0x3a'):_0x1933('0x55');agents[_0x13fef5[_0x1933('0x6')]]['lastevent']=_0x1933('0x35');utils['info'](util[_0x1933('0x4')](_0x1933('0x54'),_0x13fef5[_0x1933('0x6')],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x19')],agents[_0x13fef5[_0x1933('0x6')]]['reason'],agents[_0x13fef5[_0x1933('0x6')]][_0x1933('0x15')]));writeDB(agents[_0x13fef5['uniqueid']]);}}catch(_0x1b3a46){utils[_0x1933('0x1a')](util[_0x1933('0x4')](_0x1933('0x56'),_0x13fef5[_0x1933('0x6')]),_0x1b3a46);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27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if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff