// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6320=['lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','request','destuniqueid','agentcalledAt','called','connectedlinename','info','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','[%s][agents][agentcalled]','agentringnoanswer','isNil','debug','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','now','timeout','reason','ringtime','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','holdtime','[%s][agents][agentconnect]','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][agents][agentcomplete]','[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diffTime','complete','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','[%s][agents][attendedtransfer]\x20agent:%s','transfereeuniqueid','clone','calleridname','agententerreason','ATTENDED','secondtransfererexten','transfertargetuniqueid','hangup','[%s][agents][hangup]','indexOf','splice','agent','lodash','util','format','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum'];(function(_0x46d61f,_0x26608d){var _0x4f26b4=function(_0x55ebe0){while(--_0x55ebe0){_0x46d61f['push'](_0x46d61f['shift']());}};_0x4f26b4(++_0x26608d);}(_0x6320,0x13a));var _0x0632=function(_0xbdc17f,_0x5b378c){_0xbdc17f=_0xbdc17f-0x0;var _0x59a9db=_0x6320[_0xbdc17f];return _0x59a9db;};'use strict';var _=require(_0x0632('0x0'));var util=require(_0x0632('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x538acf,_0x99f41e){utils['info'](util[_0x0632('0x2')]('[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x538acf[_0x0632('0x3')],_0x538acf[_0x0632('0x4')],_0x538acf[_0x0632('0x5')],_0x538acf[_0x0632('0x6')],_0x538acf[_0x0632('0x7')],_0x538acf[_0x0632('0x8')],_0x538acf[_0x0632('0x9')],_0x538acf[_0x0632('0xa')]));if(_0x538acf[_0x0632('0x5')]){utils['getVoiceQueueByName'](_0x538acf[_0x0632('0x5')])[_0x0632('0xb')](function(_0x3b1b10){if(_0x3b1b10){_0x538acf[_0x0632('0xc')]=_0x3b1b10[_0x0632('0xc')];_0x538acf[_0x0632('0xd')]=_0x538acf[_0x0632('0xe')]?_0x3b1b10[_0x0632('0xf')]:![];_0x538acf[_0x0632('0x10')]=_0x538acf[_0x0632('0xd')]?_0x3b1b10[_0x0632('0x11')]:0x0;}utils[_0x0632('0x12')]('CreateVoiceAgentReport',_0x538acf);});}else{utils['request']('CreateVoiceAgentReport',_0x538acf);}if(_0x99f41e){delete transfers[_0x538acf['uniqueid']];}else{delete agents[_0x538acf[_0x0632('0x13')]];}}exports['agentcalled']=function(_0xa99ced){try{utils['debug'](util[_0x0632('0x2')]('[%s][agents][agentcalled]',_0xa99ced[_0x0632('0x3')]),_0xa99ced);agents[_0xa99ced[_0x0632('0x13')]]=_0xa99ced;agents[_0xa99ced['destuniqueid']][_0x0632('0x14')]=utils['now']();agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0xa')]=_0x0632('0x15');agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x9')]=null;agents[_0xa99ced[_0x0632('0x13')]][_0x0632('0x16')]=null;utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x18'),_0xa99ced['uniqueid'],agents[_0xa99ced['destuniqueid']][_0x0632('0x6')],_0xa99ced[_0x0632('0x13')]));}catch(_0xf71d1b){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x1a'),_0xa99ced['uniqueid']),_0xf71d1b);}};exports[_0x0632('0x1b')]=function(_0x480415){try{if(!_[_0x0632('0x1c')](agents[_0x480415[_0x0632('0x13')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x480415);utils['info'](util[_0x0632('0x2')](_0x0632('0x1f'),_0x480415[_0x0632('0x3')],agents[_0x480415[_0x0632('0x13')]][_0x0632('0x6')],_0x480415[_0x0632('0x13')]));agents[_0x480415[_0x0632('0x13')]][_0x0632('0x1b')]=!![];agents[_0x480415[_0x0632('0x13')]][_0x0632('0x20')]=utils[_0x0632('0x21')]();agents[_0x480415[_0x0632('0x13')]]['lastevent']=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]][_0x0632('0x23')]=_0x0632('0x22');agents[_0x480415[_0x0632('0x13')]]['holdtime']=_0x480415[_0x0632('0x24')]?parseInt(_0x480415[_0x0632('0x24')])/0x3e8:0x0;agents[_0x480415[_0x0632('0x13')]]['talktime']=0x0;unanswered['push'](_0x480415[_0x0632('0x13')]);}}catch(_0x13ca39){utils['error'](util[_0x0632('0x2')](_0x0632('0x1e'),_0x480415[_0x0632('0x3')]),_0x13ca39);}};exports[_0x0632('0x25')]=function(_0x47edb6){try{_[_0x0632('0x26')](agents,function(_0x4da50e,_0x5d5f15){if(_0x4da50e[_0x0632('0x3')]==_0x47edb6[_0x0632('0x3')]&&!_['includes'](unanswered,_0x4da50e[_0x0632('0x13')])){utils[_0x0632('0x1d')](util['format'](_0x0632('0x27'),_0x47edb6[_0x0632('0x3')]),_0x47edb6);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x28'),_0x47edb6['uniqueid'],_0x4da50e[_0x0632('0x6')],_0x4da50e['destuniqueid']));_0x4da50e[_0x0632('0x1b')]=!![];_0x4da50e['agentringnoanswerAt']=utils[_0x0632('0x21')]();_0x4da50e[_0x0632('0xa')]=_0x0632('0x29');_0x4da50e[_0x0632('0x23')]='abandoned';_0x4da50e[_0x0632('0x2a')]=_0x47edb6['holdtime'];_0x4da50e['talktime']=0x0;writeDB(_0x4da50e);}});}catch(_0x31a9da){utils['error'](util['format'](_0x0632('0x27'),_0x47edb6['uniqueid']),_0x31a9da);}};exports['agentconnect']=function(_0x5e1fc5){try{if(agents[_0x5e1fc5['destuniqueid']]){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x5e1fc5);utils[_0x0632('0x17')](util['format'](_0x0632('0x2c'),_0x5e1fc5[_0x0632('0x3')],agents[_0x5e1fc5[_0x0632('0x13')]]['membername'],_0x5e1fc5[_0x0632('0x13')]));agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2d')]=utils['now']();agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x9')]=_0x5e1fc5[_0x0632('0x9')];agents[_0x5e1fc5['destuniqueid']][_0x0632('0x16')]=_0x5e1fc5['connectedlinename'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0x2a')]=_0x5e1fc5['ringtime'];agents[_0x5e1fc5[_0x0632('0x13')]][_0x0632('0xa')]='connect';_['forIn'](agents,function(_0x5c69b4,_0xda3a28){if(_0x5c69b4[_0x0632('0x13')]!=_0x5e1fc5['destuniqueid']&&_0x5c69b4[_0x0632('0x3')]==_0x5e1fc5[_0x0632('0x3')]){_0x5c69b4[_0x0632('0x2e')]=0x0;_0x5c69b4[_0x0632('0x2a')]=_0x5e1fc5[_0x0632('0x24')];_0x5c69b4['agentringnoanswer']=!![];_0x5c69b4[_0x0632('0x20')]=utils[_0x0632('0x21')]();_0x5c69b4['lastevent']=_0x0632('0x2f');_0x5c69b4[_0x0632('0x23')]=_0x0632('0x2f');_0x5c69b4[_0x0632('0x30')]=_0x5e1fc5['destuniqueid'];_0x5c69b4[_0x0632('0x31')]=_0x5e1fc5['membername'];writeDB(_0x5c69b4);}});}}catch(_0x4fcf6f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x2b'),_0x5e1fc5[_0x0632('0x3')]),_0x4fcf6f);}};exports[_0x0632('0xe')]=function(_0x4c2bb5){try{if(!_[_0x0632('0x1c')](agents[_0x4c2bb5['destuniqueid']])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x4c2bb5);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x33'),_0x4c2bb5[_0x0632('0x3')],agents[_0x4c2bb5['destuniqueid']]['membername'],_0x4c2bb5['destuniqueid']));agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0xe')]=!![];agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')]=utils['now']();agents[_0x4c2bb5['destuniqueid']]['talktime']=utils[_0x0632('0x35')](agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x34')],agents[_0x4c2bb5[_0x0632('0x13')]][_0x0632('0x2d')]);agents[_0x4c2bb5[_0x0632('0x13')]]['reason']=_0x4c2bb5[_0x0632('0x23')];agents[_0x4c2bb5[_0x0632('0x13')]]['lastevent']=_0x0632('0x36');writeDB(agents[_0x4c2bb5['destuniqueid']]);}}catch(_0x15e9dc){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x32'),_0x4c2bb5[_0x0632('0x3')]),_0x15e9dc);}};exports['blindtransfer']=function(_0x95f601){try{if(!_['isNil'](agents[_0x95f601[_0x0632('0x37')]])){utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x95f601);utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x39'),_0x95f601[_0x0632('0x3')],agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x6')],agents[_0x95f601[_0x0632('0x37')]]['uniqueid']));agents[_0x95f601['transfereruniqueid']][_0x0632('0x3a')]=!![];agents[_0x95f601['transfereruniqueid']][_0x0632('0x3b')]=_0x0632('0x3c');agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3d')]=_0x95f601[_0x0632('0x3e')];agents[_0x95f601[_0x0632('0x37')]][_0x0632('0x3f')]=agents[_0x95f601['transfereruniqueid']][_0x0632('0x3')];}}catch(_0x19329f){utils[_0x0632('0x19')](util[_0x0632('0x2')](_0x0632('0x38'),_0x95f601[_0x0632('0x3')]),_0x19329f);}};exports[_0x0632('0x40')]=function(_0x58c44b){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b[_0x0632('0x41')]),_0x58c44b);if(_0x58c44b['origtransfereruniqueid']==_0x58c44b[_0x0632('0x42')]){if(!_[_0x0632('0x1c')](agents[_0x58c44b[_0x0632('0x43')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x43')]]['membername']));agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3b')]='ATTENDED';agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3d')]=_0x58c44b['origtransfererexten'];agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x41')];}if(_0x58c44b[_0x0632('0x45')]&&agents[_0x58c44b[_0x0632('0x45')]]){agents[_0x58c44b[_0x0632('0x45')]]['agententerreason']=0x1;transfers[_0x58c44b[_0x0632('0x45')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x45')]]);transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x45')]]['calleridname']=agents[_0x58c44b[_0x0632('0x43')]][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x14')]=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfereeuniqueid']][_0x0632('0x2d')]=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x45')]][_0x0632('0x48')]=0x2;}}else if(_0x58c44b[_0x0632('0x43')]==_0x58c44b['secondtransfererlinkedid']){if(!_['isNil'](agents[_0x58c44b[_0x0632('0x41')]])){utils[_0x0632('0x17')](util[_0x0632('0x2')](_0x0632('0x44'),_0x58c44b[_0x0632('0x41')],agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x6')]));agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3a')]=!![];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3b')]=_0x0632('0x49');agents[_0x58c44b[_0x0632('0x41')]]['transferexten']=_0x58c44b[_0x0632('0x4a')];agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x3f')]=_0x58c44b[_0x0632('0x43')];}if(_0x58c44b['transfertargetuniqueid']&&agents[_0x58c44b['transfertargetuniqueid']]){agents[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x1;transfers[_0x58c44b[_0x0632('0x4b')]]=_[_0x0632('0x46')](agents[_0x58c44b[_0x0632('0x4b')]]);transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x8')]=agents[_0x58c44b[_0x0632('0x41')]][_0x0632('0x8')];transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x47')]=agents[_0x58c44b['origtransfereruniqueid']][_0x0632('0x47')];transfers[_0x58c44b[_0x0632('0x4b')]]['agentcalledAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b[_0x0632('0x4b')]]['agentconnectAt']=utils[_0x0632('0x21')]();transfers[_0x58c44b['transfertargetuniqueid']][_0x0632('0x2a')]=0x0;transfers[_0x58c44b[_0x0632('0x4b')]][_0x0632('0x48')]=0x2;}}}catch(_0x1b5c2a){utils[_0x0632('0x19')](util[_0x0632('0x2')]('[%s][agents][attendedtransfer]',_0x58c44b['origtransfereruniqueid']),_0x1b5c2a);}};exports[_0x0632('0x4c')]=function(_0x26e068){try{utils[_0x0632('0x1d')](util[_0x0632('0x2')](_0x0632('0x4d'),_0x26e068[_0x0632('0x3')]),_0x26e068);if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]==='timeout'){if(_0x26e068['cause']==='21'){agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')]='rejected';agents[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]='rejected';}utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068['uniqueid']]['membername'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x23')],agents[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(agents[_0x26e068[_0x0632('0x3')]]);var _0x4a7457=unanswered[_0x0632('0x4e')](_0x26e068[_0x0632('0x3')]);if(_0x4a7457>-0x1){unanswered[_0x0632('0x4f')](_0x4a7457,0x1);}}if(transfers[_0x26e068[_0x0632('0x3')]]){transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xe')]=!![];transfers[_0x26e068['uniqueid']]['agentcompleteAt']=utils[_0x0632('0x21')]();transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')],transfers[_0x26e068[_0x0632('0x3')]]['agentconnectAt']);transfers[_0x26e068['uniqueid']][_0x0632('0x23')]=_0x0632('0x50');transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0xa')]=_0x0632('0x36');utils[_0x0632('0x17')](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068[_0x0632('0x3')],transfers[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],transfers[_0x26e068[_0x0632('0x3')]]['reason'],transfers[_0x26e068['uniqueid']][_0x0632('0xa')]));writeDB(transfers[_0x26e068['uniqueid']],!![]);}if(agents[_0x26e068[_0x0632('0x3')]]&&agents[_0x26e068['uniqueid']][_0x0632('0x2d')]){agents[_0x26e068[_0x0632('0x3')]]['agentcomplete']=!![];agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x34')]=utils[_0x0632('0x21')]();agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x2e')]=utils['diffTime'](agents[_0x26e068['uniqueid']][_0x0632('0x34')],agents[_0x26e068['uniqueid']]['agentconnectAt']);agents[_0x26e068['uniqueid']]['reason']=agents[_0x26e068['uniqueid']]['transfer']?_0x0632('0x3a'):_0x0632('0x50');agents[_0x26e068[_0x0632('0x3')]]['lastevent']=_0x0632('0x36');utils['info'](util[_0x0632('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x26e068['uniqueid'],agents[_0x26e068[_0x0632('0x3')]][_0x0632('0x6')],agents[_0x26e068['uniqueid']]['reason'],agents[_0x26e068[_0x0632('0x3')]]['lastevent']));writeDB(agents[_0x26e068[_0x0632('0x3')]]);}}catch(_0x58c620){utils['error'](util[_0x0632('0x2')]('[%s][agents][hangup]',_0x26e068[_0x0632('0x3')]),_0x58c620);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27af('0x1f')]=_0x26eb28['reason'];agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x33');writeDB(agents[_0x26eb28[_0x27af('0x10')]]);}}catch(_0x37f2fa){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x37f2fa);}};exports[_0x27af('0x34')]=function(_0x20e180){try{if(!_[_0x27af('0x30')](agents[_0x20e180[_0x27af('0x35')]])){utils['debug'](util[_0x27af('0x2')](_0x27af('0x36'),_0x20e180[_0x27af('0x4')]),_0x20e180);utils['info'](util['format'](_0x27af('0x37'),_0x20e180[_0x27af('0x4')],agents[_0x20e180[_0x27af('0x35')]]['membername'],agents[_0x20e180['transfereruniqueid']][_0x27af('0x4')]));agents[_0x20e180['transfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x39')]=_0x27af('0x3a');agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x3b')]=_0x20e180[_0x27af('0x3c')];agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x3d')]=agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x4')];}}catch(_0x5c02c1){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x36'),_0x20e180[_0x27af('0x4')]),_0x5c02c1);}};exports[_0x27af('0x3e')]=function(_0x2ad074){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]',_0x2ad074[_0x27af('0x3f')]),_0x2ad074);if(_0x2ad074['origtransfereruniqueid']==_0x2ad074[_0x27af('0x40')]){if(!_[_0x27af('0x30')](agents[_0x2ad074[_0x27af('0x41')]])){utils['info'](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x7')]));agents[_0x2ad074['secondtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074['secondtransfereruniqueid']][_0x27af('0x39')]='ATTENDED';agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x42')];agents[_0x2ad074['secondtransfereruniqueid']]['transferuniqueid']=_0x2ad074[_0x27af('0x3f')];}if(_0x2ad074[_0x27af('0x43')]&&agents[_0x2ad074[_0x27af('0x43')]]){agents[_0x2ad074[_0x27af('0x43')]]['agententerreason']=0x1;transfers[_0x2ad074[_0x27af('0x43')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x43')]]);transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x41')]]['calleridnum'];transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x45')];transfers[_0x2ad074['transfereeuniqueid']][_0x27af('0x14')]=utils['now']();transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfereeuniqueid']]['agententerreason']=0x2;}}else if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff