Built motion from commit e6806ed6.|2.6.0
[motion2.git] / server / services / xdr / agents.controller.js
index f2cdff5..d263d2f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x97e7=['CreateVoiceAgentReport','request','uniqueid','destuniqueid','now','called','error','stack','agentringnoanswer','isNil','agentringnoanswerAt','timeout','reason','holdtime','ringtime','talktime','queuecallerabandon','forIn','abandoned','agentconnect','agentconnectAt','connectedlinename','answered_elsewhere','answeredelsewheremembername','membername','agentcompleteAt','diffTime','complete','blindtransfer','transfereruniqueid','transfer','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','transfertype','ATTENDED','origtransfererexten','transfereeuniqueid','agententerreason','clone','calleridnum','calleridname','agentcalledAt','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','hangup','agent','lodash','util','info','format','channel','queue','interface','connectedlinenum','lastevent','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout'];(function(_0x436c29,_0x4d858d){var _0x5d21ba=function(_0x7d161a){while(--_0x7d161a){_0x436c29['push'](_0x436c29['shift']());}};_0x5d21ba(++_0x4d858d);}(_0x97e7,0x7a));var _0x797e=function(_0x10a532,_0x43857f){_0x10a532=_0x10a532-0x0;var _0x581ab1=_0x97e7[_0x10a532];return _0x581ab1;};'use strict';var _=require(_0x797e('0x0'));var util=require(_0x797e('0x1'));var utils=require('./utils');var agents={};var transfers={};function writeDB(_0x6d250a,_0x4762f3){utils[_0x797e('0x2')](util[_0x797e('0x3')]('AGENT|%s|%s|%s|%s|%s|%s|%s|%s',_0x6d250a['uniqueid'],_0x6d250a[_0x797e('0x4')],_0x6d250a[_0x797e('0x5')],_0x6d250a['membername'],_0x6d250a[_0x797e('0x6')],_0x6d250a['calleridnum'],_0x6d250a[_0x797e('0x7')],_0x6d250a[_0x797e('0x8')]));if(_0x6d250a[_0x797e('0x5')]){utils['getVoiceQueueByName'](_0x6d250a[_0x797e('0x5')])[_0x797e('0x9')](function(_0x559d02){if(_0x559d02){_0x6d250a[_0x797e('0xa')]=_0x559d02[_0x797e('0xa')];_0x6d250a[_0x797e('0xb')]=_0x6d250a[_0x797e('0xc')]?_0x559d02[_0x797e('0xd')]:![];_0x6d250a[_0x797e('0xe')]=_0x6d250a['agentacw']?_0x559d02[_0x797e('0xf')]:0x0;}utils['request'](_0x797e('0x10'),_0x6d250a);});}else{utils[_0x797e('0x11')](_0x797e('0x10'),_0x6d250a);}if(_0x4762f3){delete transfers[_0x6d250a[_0x797e('0x12')]];}else{delete agents[_0x6d250a['destuniqueid']];}}exports['agentcalled']=function(_0x4ede69){try{agents[_0x4ede69['destuniqueid']]=_0x4ede69;agents[_0x4ede69[_0x797e('0x13')]]['agentcalledAt']=utils[_0x797e('0x14')]();agents[_0x4ede69[_0x797e('0x13')]][_0x797e('0x8')]=_0x797e('0x15');agents[_0x4ede69[_0x797e('0x13')]]['connectedlinenum']=null;agents[_0x4ede69[_0x797e('0x13')]]['connectedlinename']=null;}catch(_0x3f2039){utils[_0x797e('0x16')](_0x3f2039[_0x797e('0x17')]);}};exports[_0x797e('0x18')]=function(_0x2c7922){try{if(!_[_0x797e('0x19')](agents[_0x2c7922[_0x797e('0x13')]])){agents[_0x2c7922['destuniqueid']]['agentringnoanswer']=!![];agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1a')]=utils[_0x797e('0x14')]();agents[_0x2c7922['destuniqueid']][_0x797e('0x8')]=_0x797e('0x1b');agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1c')]=_0x797e('0x1b');agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1d')]=_0x2c7922['ringtime']?parseInt(_0x2c7922[_0x797e('0x1e')])/0x3e8:0x0;agents[_0x2c7922[_0x797e('0x13')]][_0x797e('0x1f')]=0x0;writeDB(agents[_0x2c7922[_0x797e('0x13')]]);}}catch(_0x51b40f){utils[_0x797e('0x16')](_0x51b40f[_0x797e('0x17')]);}};exports[_0x797e('0x20')]=function(_0x341dc6){try{_[_0x797e('0x21')](agents,function(_0x529caf,_0x340ca9){if(_0x529caf[_0x797e('0x12')]==_0x341dc6[_0x797e('0x12')]){_0x529caf['agentringnoanswer']=!![];_0x529caf[_0x797e('0x1a')]=utils[_0x797e('0x14')]();_0x529caf['lastevent']=_0x797e('0x22');_0x529caf[_0x797e('0x1c')]='abandoned';_0x529caf['holdtime']=_0x341dc6[_0x797e('0x1d')];_0x529caf[_0x797e('0x1f')]=0x0;writeDB(_0x529caf);}});}catch(_0x280803){utils[_0x797e('0x16')](_0x280803[_0x797e('0x17')]);}};exports[_0x797e('0x23')]=function(_0x320888){try{if(agents[_0x320888[_0x797e('0x13')]]){agents[_0x320888[_0x797e('0x13')]][_0x797e('0x24')]=utils['now']();agents[_0x320888['destuniqueid']]['connectedlinenum']=_0x320888[_0x797e('0x7')];agents[_0x320888[_0x797e('0x13')]][_0x797e('0x25')]=_0x320888[_0x797e('0x25')];agents[_0x320888[_0x797e('0x13')]]['holdtime']=_0x320888[_0x797e('0x1e')];agents[_0x320888[_0x797e('0x13')]]['lastevent']='connect';_[_0x797e('0x21')](agents,function(_0x3f9b9e,_0x30361b){if(_0x3f9b9e['destuniqueid']!=_0x320888[_0x797e('0x13')]&&_0x3f9b9e[_0x797e('0x12')]==_0x320888[_0x797e('0x12')]){_0x3f9b9e[_0x797e('0x1f')]=0x0;_0x3f9b9e[_0x797e('0x1d')]=_0x320888[_0x797e('0x1e')];_0x3f9b9e[_0x797e('0x18')]=!![];_0x3f9b9e[_0x797e('0x1a')]=utils['now']();_0x3f9b9e[_0x797e('0x8')]=_0x797e('0x26');_0x3f9b9e[_0x797e('0x1c')]=_0x797e('0x26');_0x3f9b9e['answeredelsewheredestinationuniqueid']=_0x320888[_0x797e('0x13')];_0x3f9b9e[_0x797e('0x27')]=_0x320888[_0x797e('0x28')];writeDB(_0x3f9b9e);}});}}catch(_0x277173){utils[_0x797e('0x16')](_0x277173[_0x797e('0x17')]);}};exports[_0x797e('0xc')]=function(_0x2c8334){try{if(!_[_0x797e('0x19')](agents[_0x2c8334[_0x797e('0x13')]])){agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0xc')]=!![];agents[_0x2c8334['destuniqueid']][_0x797e('0x29')]=utils[_0x797e('0x14')]();agents[_0x2c8334[_0x797e('0x13')]]['talktime']=utils[_0x797e('0x2a')](agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x29')],agents[_0x2c8334['destuniqueid']][_0x797e('0x24')]);agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x1c')]=_0x2c8334[_0x797e('0x1c')];agents[_0x2c8334[_0x797e('0x13')]][_0x797e('0x8')]=_0x797e('0x2b');writeDB(agents[_0x2c8334['destuniqueid']]);}}catch(_0x24625b){utils[_0x797e('0x16')](_0x24625b[_0x797e('0x17')]);}};exports[_0x797e('0x2c')]=function(_0x265567){try{if(!_[_0x797e('0x19')](agents[_0x265567[_0x797e('0x2d')]])){agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x2e')]=!![];agents[_0x265567[_0x797e('0x2d')]]['transfertype']=_0x797e('0x2f');agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x30')]=_0x265567[_0x797e('0x31')];agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x32')]=agents[_0x265567[_0x797e('0x2d')]][_0x797e('0x12')];}}catch(_0x249850){utils[_0x797e('0x16')](_0x249850[_0x797e('0x17')]);}};exports[_0x797e('0x33')]=function(_0x51ccdc){try{if(_0x51ccdc[_0x797e('0x34')]==_0x51ccdc[_0x797e('0x35')]){if(!_[_0x797e('0x19')](agents[_0x51ccdc['secondtransfereruniqueid']])){agents[_0x51ccdc['secondtransfereruniqueid']]['transfer']=!![];agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x37')]=_0x797e('0x38');agents[_0x51ccdc[_0x797e('0x36')]]['transferexten']=_0x51ccdc[_0x797e('0x39')];agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x32')]=_0x51ccdc[_0x797e('0x34')];}if(_0x51ccdc[_0x797e('0x3a')]&&agents[_0x51ccdc[_0x797e('0x3a')]]){agents[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3b')]=0x1;transfers[_0x51ccdc[_0x797e('0x3a')]]=_[_0x797e('0x3c')](agents[_0x51ccdc[_0x797e('0x3a')]]);transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3d')]=agents[_0x51ccdc[_0x797e('0x36')]]['calleridnum'];transfers[_0x51ccdc['transfereeuniqueid']]['calleridname']=agents[_0x51ccdc[_0x797e('0x36')]][_0x797e('0x3e')];transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3f')]=utils['now']();transfers[_0x51ccdc[_0x797e('0x3a')]]['agentconnectAt']=utils['now']();transfers[_0x51ccdc['transfereeuniqueid']][_0x797e('0x1d')]=0x0;transfers[_0x51ccdc[_0x797e('0x3a')]][_0x797e('0x3b')]=0x2;}}else if(_0x51ccdc[_0x797e('0x36')]==_0x51ccdc[_0x797e('0x40')]){if(!_['isNil'](agents[_0x51ccdc['origtransfereruniqueid']])){agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x2e')]=!![];agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x37')]='ATTENDED';agents[_0x51ccdc[_0x797e('0x34')]]['transferexten']=_0x51ccdc[_0x797e('0x41')];agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x32')]=_0x51ccdc[_0x797e('0x36')];}if(_0x51ccdc[_0x797e('0x42')]&&agents[_0x51ccdc[_0x797e('0x42')]]){agents[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x3b')]=0x1;transfers[_0x51ccdc[_0x797e('0x42')]]=_[_0x797e('0x3c')](agents[_0x51ccdc[_0x797e('0x42')]]);transfers[_0x51ccdc['transfertargetuniqueid']][_0x797e('0x3d')]=agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x3d')];transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x3e')]=agents[_0x51ccdc[_0x797e('0x34')]][_0x797e('0x3e')];transfers[_0x51ccdc['transfertargetuniqueid']][_0x797e('0x3f')]=utils[_0x797e('0x14')]();transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x24')]=utils['now']();transfers[_0x51ccdc[_0x797e('0x42')]][_0x797e('0x1d')]=0x0;transfers[_0x51ccdc[_0x797e('0x42')]]['agententerreason']=0x2;}}}catch(_0x5413b8){utils[_0x797e('0x16')](_0x5413b8[_0x797e('0x17')]);}};exports[_0x797e('0x43')]=function(_0x120ae7){try{if(transfers[_0x120ae7[_0x797e('0x12')]]){transfers[_0x120ae7[_0x797e('0x12')]]['agentcomplete']=!![];transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')]=utils[_0x797e('0x14')]();transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x1f')]=utils[_0x797e('0x2a')](transfers[_0x120ae7['uniqueid']][_0x797e('0x29')],transfers[_0x120ae7[_0x797e('0x12')]]['agentconnectAt']);transfers[_0x120ae7['uniqueid']][_0x797e('0x1c')]=_0x797e('0x44');transfers[_0x120ae7[_0x797e('0x12')]][_0x797e('0x8')]=_0x797e('0x2b');writeDB(transfers[_0x120ae7[_0x797e('0x12')]],!![]);}if(agents[_0x120ae7[_0x797e('0x12')]]&&agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x24')]){agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0xc')]=!![];agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')]=utils[_0x797e('0x14')]();agents[_0x120ae7['uniqueid']]['talktime']=utils['diffTime'](agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x29')],agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x24')]);agents[_0x120ae7['uniqueid']]['reason']=agents[_0x120ae7[_0x797e('0x12')]][_0x797e('0x2e')]?_0x797e('0x2e'):_0x797e('0x44');agents[_0x120ae7['uniqueid']][_0x797e('0x8')]=_0x797e('0x2b');writeDB(agents[_0x120ae7[_0x797e('0x12')]]);}}catch(_0x37c0a9){utils['error'](_0x37c0a9[_0x797e('0x17')]);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27af('0x1f')]=_0x26eb28['reason'];agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x33');writeDB(agents[_0x26eb28[_0x27af('0x10')]]);}}catch(_0x37f2fa){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x37f2fa);}};exports[_0x27af('0x34')]=function(_0x20e180){try{if(!_[_0x27af('0x30')](agents[_0x20e180[_0x27af('0x35')]])){utils['debug'](util[_0x27af('0x2')](_0x27af('0x36'),_0x20e180[_0x27af('0x4')]),_0x20e180);utils['info'](util['format'](_0x27af('0x37'),_0x20e180[_0x27af('0x4')],agents[_0x20e180[_0x27af('0x35')]]['membername'],agents[_0x20e180['transfereruniqueid']][_0x27af('0x4')]));agents[_0x20e180['transfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x39')]=_0x27af('0x3a');agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x3b')]=_0x20e180[_0x27af('0x3c')];agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x3d')]=agents[_0x20e180[_0x27af('0x35')]][_0x27af('0x4')];}}catch(_0x5c02c1){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x36'),_0x20e180[_0x27af('0x4')]),_0x5c02c1);}};exports[_0x27af('0x3e')]=function(_0x2ad074){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]',_0x2ad074[_0x27af('0x3f')]),_0x2ad074);if(_0x2ad074['origtransfereruniqueid']==_0x2ad074[_0x27af('0x40')]){if(!_[_0x27af('0x30')](agents[_0x2ad074[_0x27af('0x41')]])){utils['info'](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x7')]));agents[_0x2ad074['secondtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074['secondtransfereruniqueid']][_0x27af('0x39')]='ATTENDED';agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x42')];agents[_0x2ad074['secondtransfereruniqueid']]['transferuniqueid']=_0x2ad074[_0x27af('0x3f')];}if(_0x2ad074[_0x27af('0x43')]&&agents[_0x2ad074[_0x27af('0x43')]]){agents[_0x2ad074[_0x27af('0x43')]]['agententerreason']=0x1;transfers[_0x2ad074[_0x27af('0x43')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x43')]]);transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x41')]]['calleridnum'];transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x41')]][_0x27af('0x45')];transfers[_0x2ad074['transfereeuniqueid']][_0x27af('0x14')]=utils['now']();transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x43')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfereeuniqueid']]['agententerreason']=0x2;}}else if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file