// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xd8b0=['indexOf','splice','agent','lodash','util','info','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','interface','calleridnum','connectedlinenum','queue','getVoiceQueueByName','then','type','agentacw','agentcomplete','acw','acwtime','acwTimeout','CreateVoiceAgentReport','request','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','membername','error','agentringnoanswer','isNil','[%s][agents][agentringnoanswer]','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','agentringnoanswerAt','timeout','holdtime','talktime','queuecallerabandon','forIn','[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','now','reason','abandoned','[%s][agents][queuecallerabandon]','agentconnect','[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','ringtime','connect','answered_elsewhere','answeredelsewheredestinationuniqueid','[%s][agents][agentconnect]','diffTime','agentcompleteAt','agentconnectAt','complete','[%s][agents][agentcomplete]','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','transferuniqueid','attendedtransfer','origtransfereruniqueid','secondtransfereruniqueid','transferexten','transfereeuniqueid','agententerreason','clone','calleridname','secondtransfererlinkedid','[%s][agents][attendedtransfer]\x20agent:%s','ATTENDED','secondtransfererexten','transfertargetuniqueid','[%s][agents][attendedtransfer]','[%s][agents][hangup]','rejected','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s'];(function(_0x193287,_0x1bff21){var _0x47101e=function(_0xc906da){while(--_0xc906da){_0x193287['push'](_0x193287['shift']());}};_0x47101e(++_0x1bff21);}(_0xd8b0,0xad));var _0x0d8b=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xd8b0[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0x0d8b('0x0'));var util=require(_0x0d8b('0x1'));var utils=require('./utils');var agents={};var transfers={};var unanswered=[];function writeDB(_0x585166,_0x4b72b0){utils[_0x0d8b('0x2')](util[_0x0d8b('0x3')](_0x0d8b('0x4'),_0x585166[_0x0d8b('0x5')],_0x585166[_0x0d8b('0x6')],_0x585166['queue'],_0x585166['membername'],_0x585166[_0x0d8b('0x7')],_0x585166[_0x0d8b('0x8')],_0x585166[_0x0d8b('0x9')],_0x585166['lastevent']));if(_0x585166[_0x0d8b('0xa')]){utils[_0x0d8b('0xb')](_0x585166['queue'])[_0x0d8b('0xc')](function(_0x348e65){if(_0x348e65){_0x585166[_0x0d8b('0xd')]=_0x348e65[_0x0d8b('0xd')];_0x585166[_0x0d8b('0xe')]=_0x585166[_0x0d8b('0xf')]?_0x348e65[_0x0d8b('0x10')]:![];_0x585166[_0x0d8b('0x11')]=_0x585166['agentacw']?_0x348e65[_0x0d8b('0x12')]:0x0;}utils['request'](_0x0d8b('0x13'),_0x585166);});}else{utils[_0x0d8b('0x14')](_0x0d8b('0x13'),_0x585166);}if(_0x4b72b0){delete transfers[_0x585166[_0x0d8b('0x5')]];}else{delete agents[_0x585166[_0x0d8b('0x15')]];}}exports[_0x0d8b('0x16')]=function(_0x15dd0f){try{utils[_0x0d8b('0x17')](util[_0x0d8b('0x3')](_0x0d8b('0x18'),_0x15dd0f[_0x0d8b('0x5')]),_0x15dd0f);agents[_0x15dd0f[_0x0d8b('0x15')]]=_0x15dd0f;agents[_0x15dd0f[_0x0d8b('0x15')]][_0x0d8b('0x19')]=utils['now']();agents[_0x15dd0f[_0x0d8b('0x15')]][_0x0d8b('0x1a')]=_0x0d8b('0x1b');agents[_0x15dd0f[_0x0d8b('0x15')]][_0x0d8b('0x9')]=null;agents[_0x15dd0f['destuniqueid']][_0x0d8b('0x1c')]=null;utils[_0x0d8b('0x2')](util[_0x0d8b('0x3')](_0x0d8b('0x1d'),_0x15dd0f[_0x0d8b('0x5')],agents[_0x15dd0f[_0x0d8b('0x15')]][_0x0d8b('0x1e')],_0x15dd0f[_0x0d8b('0x15')]));}catch(_0x4a15bf){utils[_0x0d8b('0x1f')](util[_0x0d8b('0x3')](_0x0d8b('0x18'),_0x15dd0f[_0x0d8b('0x5')]),_0x4a15bf);}};exports[_0x0d8b('0x20')]=function(_0x5b709c){try{if(!_[_0x0d8b('0x21')](agents[_0x5b709c[_0x0d8b('0x15')]])){utils['debug'](util['format'](_0x0d8b('0x22'),_0x5b709c['uniqueid']),_0x5b709c);utils['info'](util['format'](_0x0d8b('0x23'),_0x5b709c[_0x0d8b('0x5')],agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x1e')],_0x5b709c[_0x0d8b('0x15')]));agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x20')]=!![];agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x24')]=utils['now']();agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x1a')]='timeout';agents[_0x5b709c[_0x0d8b('0x15')]]['reason']=_0x0d8b('0x25');agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x26')]=_0x5b709c['ringtime']?parseInt(_0x5b709c['ringtime'])/0x3e8:0x0;agents[_0x5b709c[_0x0d8b('0x15')]][_0x0d8b('0x27')]=0x0;unanswered['push'](_0x5b709c[_0x0d8b('0x15')]);}}catch(_0x59aa83){utils[_0x0d8b('0x1f')](util['format'](_0x0d8b('0x22'),_0x5b709c['uniqueid']),_0x59aa83);}};exports[_0x0d8b('0x28')]=function(_0x546bf6){try{_[_0x0d8b('0x29')](agents,function(_0x544735,_0x3c8887){if(_0x544735[_0x0d8b('0x5')]==_0x546bf6[_0x0d8b('0x5')]&&!_['includes'](unanswered,_0x544735['destuniqueid'])){utils['debug'](util[_0x0d8b('0x3')]('[%s][agents][queuecallerabandon]',_0x546bf6[_0x0d8b('0x5')]),_0x546bf6);utils['info'](util['format'](_0x0d8b('0x2a'),_0x546bf6[_0x0d8b('0x5')],_0x544735[_0x0d8b('0x1e')],_0x544735[_0x0d8b('0x15')]));_0x544735[_0x0d8b('0x20')]=!![];_0x544735[_0x0d8b('0x24')]=utils[_0x0d8b('0x2b')]();_0x544735[_0x0d8b('0x1a')]='abandoned';_0x544735[_0x0d8b('0x2c')]=_0x0d8b('0x2d');_0x544735['holdtime']=_0x546bf6[_0x0d8b('0x26')];_0x544735[_0x0d8b('0x27')]=0x0;writeDB(_0x544735);}});}catch(_0x18a905){utils['error'](util[_0x0d8b('0x3')](_0x0d8b('0x2e'),_0x546bf6[_0x0d8b('0x5')]),_0x18a905);}};exports[_0x0d8b('0x2f')]=function(_0x933e01){try{if(agents[_0x933e01['destuniqueid']]){utils[_0x0d8b('0x17')](util[_0x0d8b('0x3')]('[%s][agents][agentconnect]',_0x933e01[_0x0d8b('0x5')]),_0x933e01);utils[_0x0d8b('0x2')](util[_0x0d8b('0x3')](_0x0d8b('0x30'),_0x933e01[_0x0d8b('0x5')],agents[_0x933e01['destuniqueid']]['membername'],_0x933e01[_0x0d8b('0x15')]));agents[_0x933e01['destuniqueid']]['agentconnectAt']=utils[_0x0d8b('0x2b')]();agents[_0x933e01[_0x0d8b('0x15')]][_0x0d8b('0x9')]=_0x933e01[_0x0d8b('0x9')];agents[_0x933e01[_0x0d8b('0x15')]][_0x0d8b('0x1c')]=_0x933e01['connectedlinename'];agents[_0x933e01[_0x0d8b('0x15')]][_0x0d8b('0x26')]=_0x933e01[_0x0d8b('0x31')];agents[_0x933e01[_0x0d8b('0x15')]][_0x0d8b('0x1a')]=_0x0d8b('0x32');_[_0x0d8b('0x29')](agents,function(_0x5c980b,_0x1d06b6){if(_0x5c980b[_0x0d8b('0x15')]!=_0x933e01[_0x0d8b('0x15')]&&_0x5c980b[_0x0d8b('0x5')]==_0x933e01['uniqueid']){_0x5c980b[_0x0d8b('0x27')]=0x0;_0x5c980b['holdtime']=_0x933e01[_0x0d8b('0x31')];_0x5c980b[_0x0d8b('0x20')]=!![];_0x5c980b[_0x0d8b('0x24')]=utils[_0x0d8b('0x2b')]();_0x5c980b[_0x0d8b('0x1a')]=_0x0d8b('0x33');_0x5c980b[_0x0d8b('0x2c')]=_0x0d8b('0x33');_0x5c980b[_0x0d8b('0x34')]=_0x933e01[_0x0d8b('0x15')];_0x5c980b['answeredelsewheremembername']=_0x933e01['membername'];writeDB(_0x5c980b);}});}}catch(_0x576050){utils['error'](util['format'](_0x0d8b('0x35'),_0x933e01[_0x0d8b('0x5')]),_0x576050);}};exports[_0x0d8b('0xf')]=function(_0x5100cf){try{if(!_['isNil'](agents[_0x5100cf[_0x0d8b('0x15')]])){utils[_0x0d8b('0x17')](util[_0x0d8b('0x3')]('[%s][agents][agentcomplete]',_0x5100cf[_0x0d8b('0x5')]),_0x5100cf);utils[_0x0d8b('0x2')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5100cf[_0x0d8b('0x5')],agents[_0x5100cf['destuniqueid']][_0x0d8b('0x1e')],_0x5100cf['destuniqueid']));agents[_0x5100cf['destuniqueid']][_0x0d8b('0xf')]=!![];agents[_0x5100cf[_0x0d8b('0x15')]]['agentcompleteAt']=utils['now']();agents[_0x5100cf['destuniqueid']]['talktime']=utils[_0x0d8b('0x36')](agents[_0x5100cf[_0x0d8b('0x15')]][_0x0d8b('0x37')],agents[_0x5100cf['destuniqueid']][_0x0d8b('0x38')]);agents[_0x5100cf[_0x0d8b('0x15')]][_0x0d8b('0x2c')]=_0x5100cf[_0x0d8b('0x2c')];agents[_0x5100cf[_0x0d8b('0x15')]][_0x0d8b('0x1a')]=_0x0d8b('0x39');writeDB(agents[_0x5100cf[_0x0d8b('0x15')]]);}}catch(_0x384a5e){utils[_0x0d8b('0x1f')](util[_0x0d8b('0x3')](_0x0d8b('0x3a'),_0x5100cf[_0x0d8b('0x5')]),_0x384a5e);}};exports[_0x0d8b('0x3b')]=function(_0x5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if(_0x3cd00a[_0x0d8b('0x43')]==_0x3cd00a[_0x0d8b('0x49')]){if(!_[_0x0d8b('0x21')](agents[_0x3cd00a['origtransfereruniqueid']])){utils['info'](util[_0x0d8b('0x3')](_0x0d8b('0x4a'),_0x3cd00a[_0x0d8b('0x42')],agents[_0x3cd00a[_0x0d8b('0x42')]]['membername']));agents[_0x3cd00a[_0x0d8b('0x42')]][_0x0d8b('0x3e')]=!![];agents[_0x3cd00a[_0x0d8b('0x42')]]['transfertype']=_0x0d8b('0x4b');agents[_0x3cd00a['origtransfereruniqueid']][_0x0d8b('0x44')]=_0x3cd00a[_0x0d8b('0x4c')];agents[_0x3cd00a[_0x0d8b('0x42')]][_0x0d8b('0x40')]=_0x3cd00a[_0x0d8b('0x43')];}if(_0x3cd00a[_0x0d8b('0x4d')]&&agents[_0x3cd00a['transfertargetuniqueid']]){agents[_0x3cd00a[_0x0d8b('0x4d')]]['agententerreason']=0x1;transfers[_0x3cd00a[_0x0d8b('0x4d')]]=_[_0x0d8b('0x47')](agents[_0x3cd00a[_0x0d8b('0x4d')]]);transfers[_0x3cd00a[_0x0d8b('0x4d')]]['calleridnum']=agents[_0x3cd00a[_0x0d8b('0x42')]][_0x0d8b('0x8')];transfers[_0x3cd00a[_0x0d8b('0x4d')]][_0x0d8b('0x48')]=agents[_0x3cd00a[_0x0d8b('0x42')]][_0x0d8b('0x48')];transfers[_0x3cd00a[_0x0d8b('0x4d')]][_0x0d8b('0x19')]=utils[_0x0d8b('0x2b')]();transfers[_0x3cd00a[_0x0d8b('0x4d')]]['agentconnectAt']=utils['now']();transfers[_0x3cd00a[_0x0d8b('0x4d')]][_0x0d8b('0x26')]=0x0;transfers[_0x3cd00a['transfertargetuniqueid']][_0x0d8b('0x46')]=0x2;}}}catch(_0x5ab1f7){utils['error'](util[_0x0d8b('0x3')](_0x0d8b('0x4e'),_0x3cd00a['origtransfereruniqueid']),_0x5ab1f7);}};exports['hangup']=function(_0x1900e3){try{utils[_0x0d8b('0x17')](util[_0x0d8b('0x3')](_0x0d8b('0x4f'),_0x1900e3[_0x0d8b('0x5')]),_0x1900e3);if(agents[_0x1900e3[_0x0d8b('0x5')]]&&agents[_0x1900e3[_0x0d8b('0x5')]]['reason']===_0x0d8b('0x25')){if(_0x1900e3['cause']==='21'){agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')]=_0x0d8b('0x50');agents[_0x1900e3[_0x0d8b('0x5')]]['lastevent']=_0x0d8b('0x50');}utils['info'](util[_0x0d8b('0x3')](_0x0d8b('0x51'),_0x1900e3[_0x0d8b('0x5')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x1e')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x1a')]));writeDB(agents[_0x1900e3[_0x0d8b('0x5')]]);var _0x4eb07e=unanswered[_0x0d8b('0x52')](_0x1900e3['uniqueid']);if(_0x4eb07e>-0x1){unanswered[_0x0d8b('0x53')](_0x4eb07e,0x1);}}if(transfers[_0x1900e3[_0x0d8b('0x5')]]){transfers[_0x1900e3['uniqueid']][_0x0d8b('0xf')]=!![];transfers[_0x1900e3['uniqueid']][_0x0d8b('0x37')]=utils[_0x0d8b('0x2b')]();transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x27')]=utils[_0x0d8b('0x36')](transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x37')],transfers[_0x1900e3[_0x0d8b('0x5')]]['agentconnectAt']);transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')]='agent';transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x1a')]=_0x0d8b('0x39');utils[_0x0d8b('0x2')](util[_0x0d8b('0x3')](_0x0d8b('0x51'),_0x1900e3[_0x0d8b('0x5')],transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x1e')],transfers[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')],transfers[_0x1900e3[_0x0d8b('0x5')]]['lastevent']));writeDB(transfers[_0x1900e3[_0x0d8b('0x5')]],!![]);}if(agents[_0x1900e3[_0x0d8b('0x5')]]&&agents[_0x1900e3[_0x0d8b('0x5')]]['agentconnectAt']){agents[_0x1900e3['uniqueid']][_0x0d8b('0xf')]=!![];agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x37')]=utils['now']();agents[_0x1900e3['uniqueid']][_0x0d8b('0x27')]=utils[_0x0d8b('0x36')](agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x37')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x38')]);agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')]=agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x3e')]?_0x0d8b('0x3e'):_0x0d8b('0x54');agents[_0x1900e3[_0x0d8b('0x5')]]['lastevent']=_0x0d8b('0x39');utils[_0x0d8b('0x2')](util['format']('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x1900e3[_0x0d8b('0x5')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x1e')],agents[_0x1900e3[_0x0d8b('0x5')]][_0x0d8b('0x2c')],agents[_0x1900e3[_0x0d8b('0x5')]]['lastevent']));writeDB(agents[_0x1900e3['uniqueid']]);}}catch(_0x581d8e){utils[_0x0d8b('0x1f')](util[_0x0d8b('0x3')](_0x0d8b('0x4f'),_0x1900e3[_0x0d8b('0x5')]),_0x581d8e);}};
\ No newline at end of file
+var _0x7af2=['agentconnectAt','connect','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','isNil','diffTime','agentcompleteAt','complete','blindtransfer','transfereruniqueid','[%s][agents][blindtransfer]','[%s][agents][blindtransfer]\x20agent:%s\x20transferuniqueid:%s','transfer','transfertype','blind','transferexten','extension','transferuniqueid','attendedtransfer','origtransfereruniqueid','origtransfererlinkedid','secondtransfereruniqueid','origtransfererexten','transfereeuniqueid','clone','calleridname','secondtransfererlinkedid','secondtransfererexten','transfertargetuniqueid','agententerreason','[%s][agents][attendedtransfer]','cause','indexOf','splice','agent','[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s','[%s][agents][hangup]','util','./utils','format','[%s][agents][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s','uniqueid','channel','queue','membername','interface','calleridnum','connectedlinenum','getVoiceQueueByName','type','agentcomplete','agentacw','CreateVoiceAgentReport','destuniqueid','agentcalled','debug','[%s][agents][agentcalled]','agentcalledAt','now','lastevent','called','connectedlinename','[%s][agents][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','error','agentringnoanswer','info','[%s][agents][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:timeout','timeout','reason','holdtime','ringtime','push','[%s][agents][agentringnoanswer]','queuecallerabandon','forIn','includes','agentringnoanswerAt','abandoned','[%s][agents][queuecallerabandon]','[%s][agents][agentconnect]'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x7af2,0x119));var _0x27af=function(_0x5e21b4,_0x166ad4){_0x5e21b4=_0x5e21b4-0x0;var _0x5d7297=_0x7af2[_0x5e21b4];return _0x5d7297;};'use strict';var _=require('lodash');var util=require(_0x27af('0x0'));var utils=require(_0x27af('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x908794,_0x316e13){utils['info'](util[_0x27af('0x2')](_0x27af('0x3'),_0x908794[_0x27af('0x4')],_0x908794[_0x27af('0x5')],_0x908794[_0x27af('0x6')],_0x908794[_0x27af('0x7')],_0x908794[_0x27af('0x8')],_0x908794[_0x27af('0x9')],_0x908794[_0x27af('0xa')],_0x908794['lastevent']));if(_0x908794[_0x27af('0x6')]){utils[_0x27af('0xb')](_0x908794[_0x27af('0x6')])['then'](function(_0x369a20){if(_0x369a20){_0x908794[_0x27af('0xc')]=_0x369a20[_0x27af('0xc')];_0x908794['agentacw']=_0x908794[_0x27af('0xd')]?_0x369a20['acw']:![];_0x908794['acwtime']=_0x908794[_0x27af('0xe')]?_0x369a20['acwTimeout']:0x0;}utils['request'](_0x27af('0xf'),_0x908794);});}else{utils['request'](_0x27af('0xf'),_0x908794);}if(_0x316e13){delete transfers[_0x908794['uniqueid']];}else{delete agents[_0x908794[_0x27af('0x10')]];}}exports[_0x27af('0x11')]=function(_0x1fd964){try{utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x13'),_0x1fd964[_0x27af('0x4')]),_0x1fd964);agents[_0x1fd964[_0x27af('0x10')]]=_0x1fd964;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x17');agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0xa')]=null;agents[_0x1fd964[_0x27af('0x10')]][_0x27af('0x18')]=null;utils['info'](util[_0x27af('0x2')](_0x27af('0x19'),_0x1fd964['uniqueid'],agents[_0x1fd964['destuniqueid']][_0x27af('0x7')],_0x1fd964[_0x27af('0x10')]));}catch(_0x351587){utils[_0x27af('0x1a')](util[_0x27af('0x2')]('[%s][agents][agentcalled]',_0x1fd964[_0x27af('0x4')]),_0x351587);}};exports[_0x27af('0x1b')]=function(_0xcb4b90){try{if(!_['isNil'](agents[_0xcb4b90[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentringnoanswer]',_0xcb4b90[_0x27af('0x4')]),_0xcb4b90);utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x1d'),_0xcb4b90[_0x27af('0x4')],agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x7')],_0xcb4b90[_0x27af('0x10')]));agents[_0xcb4b90[_0x27af('0x10')]]['agentringnoanswer']=!![];agents[_0xcb4b90['destuniqueid']]['agentringnoanswerAt']=utils[_0x27af('0x15')]();agents[_0xcb4b90['destuniqueid']][_0x27af('0x16')]=_0x27af('0x1e');agents[_0xcb4b90['destuniqueid']][_0x27af('0x1f')]=_0x27af('0x1e');agents[_0xcb4b90[_0x27af('0x10')]][_0x27af('0x20')]=_0xcb4b90[_0x27af('0x21')]?parseInt(_0xcb4b90[_0x27af('0x21')])/0x3e8:0x0;agents[_0xcb4b90[_0x27af('0x10')]]['talktime']=0x0;unanswered[_0x27af('0x22')](_0xcb4b90[_0x27af('0x10')]);}}catch(_0xadd38e){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x23'),_0xcb4b90[_0x27af('0x4')]),_0xadd38e);}};exports[_0x27af('0x24')]=function(_0x4406e2){try{_[_0x27af('0x25')](agents,function(_0x205e41,_0x4f4955){if(_0x205e41[_0x27af('0x4')]==_0x4406e2[_0x27af('0x4')]&&!_[_0x27af('0x26')](unanswered,_0x205e41[_0x27af('0x10')])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]',_0x4406e2['uniqueid']),_0x4406e2);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x4406e2[_0x27af('0x4')],_0x205e41[_0x27af('0x7')],_0x205e41[_0x27af('0x10')]));_0x205e41[_0x27af('0x1b')]=!![];_0x205e41[_0x27af('0x27')]=utils[_0x27af('0x15')]();_0x205e41[_0x27af('0x16')]=_0x27af('0x28');_0x205e41[_0x27af('0x1f')]=_0x27af('0x28');_0x205e41[_0x27af('0x20')]=_0x4406e2['holdtime'];_0x205e41['talktime']=0x0;writeDB(_0x205e41);}});}catch(_0x1de1d0){utils[_0x27af('0x1a')](util['format'](_0x27af('0x29'),_0x4406e2[_0x27af('0x4')]),_0x1de1d0);}};exports['agentconnect']=function(_0x83aa0b){try{if(agents[_0x83aa0b[_0x27af('0x10')]]){utils[_0x27af('0x12')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b['uniqueid']),_0x83aa0b);utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x83aa0b['uniqueid'],agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x7')],_0x83aa0b[_0x27af('0x10')]));agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x2b')]=utils[_0x27af('0x15')]();agents[_0x83aa0b['destuniqueid']][_0x27af('0xa')]=_0x83aa0b['connectedlinenum'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x18')]=_0x83aa0b[_0x27af('0x18')];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x20')]=_0x83aa0b['ringtime'];agents[_0x83aa0b[_0x27af('0x10')]][_0x27af('0x16')]=_0x27af('0x2c');_[_0x27af('0x25')](agents,function(_0x10c1be,_0x32b558){if(_0x10c1be[_0x27af('0x10')]!=_0x83aa0b[_0x27af('0x10')]&&_0x10c1be[_0x27af('0x4')]==_0x83aa0b[_0x27af('0x4')]){_0x10c1be[_0x27af('0x2d')]=0x0;_0x10c1be[_0x27af('0x20')]=_0x83aa0b[_0x27af('0x21')];_0x10c1be[_0x27af('0x1b')]=!![];_0x10c1be['agentringnoanswerAt']=utils[_0x27af('0x15')]();_0x10c1be[_0x27af('0x16')]=_0x27af('0x2e');_0x10c1be[_0x27af('0x1f')]='answered_elsewhere';_0x10c1be[_0x27af('0x2f')]=_0x83aa0b['destuniqueid'];_0x10c1be['answeredelsewheremembername']=_0x83aa0b[_0x27af('0x7')];writeDB(_0x10c1be);}});}}catch(_0x3c9c81){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x2a'),_0x83aa0b[_0x27af('0x4')]),_0x3c9c81);}};exports[_0x27af('0xd')]=function(_0x26eb28){try{if(!_[_0x27af('0x30')](agents[_0x26eb28[_0x27af('0x10')]])){utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][agentcomplete]',_0x26eb28[_0x27af('0x4')]),_0x26eb28);utils[_0x27af('0x1c')](util['format']('[%s][agents][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x26eb28[_0x27af('0x4')],agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x7')],_0x26eb28[_0x27af('0x10')]));agents[_0x26eb28[_0x27af('0x10')]]['agentcomplete']=!![];agents[_0x26eb28[_0x27af('0x10')]]['agentcompleteAt']=utils[_0x27af('0x15')]();agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x2d')]=utils[_0x27af('0x31')](agents[_0x26eb28[_0x27af('0x10')]][_0x27af('0x32')],agents[_0x26eb28[_0x27af('0x10')]]['agentconnectAt']);agents[_0x26eb28['destuniqueid']][_0x27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if(_0x2ad074[_0x27af('0x41')]==_0x2ad074[_0x27af('0x46')]){if(!_[_0x27af('0x30')](agents[_0x2ad074['origtransfereruniqueid']])){utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][attendedtransfer]\x20agent:%s',_0x2ad074[_0x27af('0x3f')],agents[_0x2ad074[_0x27af('0x3f')]]['membername']));agents[_0x2ad074['origtransfereruniqueid']][_0x27af('0x38')]=!![];agents[_0x2ad074[_0x27af('0x3f')]]['transfertype']='ATTENDED';agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3b')]=_0x2ad074[_0x27af('0x47')];agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x3d')]=_0x2ad074[_0x27af('0x41')];}if(_0x2ad074[_0x27af('0x48')]&&agents[_0x2ad074['transfertargetuniqueid']]){agents[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x1;transfers[_0x2ad074[_0x27af('0x48')]]=_[_0x27af('0x44')](agents[_0x2ad074[_0x27af('0x48')]]);transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x9')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x9')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x45')]=agents[_0x2ad074[_0x27af('0x3f')]][_0x27af('0x45')];transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x14')]=utils[_0x27af('0x15')]();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x2b')]=utils['now']();transfers[_0x2ad074[_0x27af('0x48')]][_0x27af('0x20')]=0x0;transfers[_0x2ad074['transfertargetuniqueid']][_0x27af('0x49')]=0x2;}}}catch(_0x4b0a4){utils[_0x27af('0x1a')](util[_0x27af('0x2')](_0x27af('0x4a'),_0x2ad074[_0x27af('0x3f')]),_0x4b0a4);}};exports['hangup']=function(_0x132ed4){try{utils[_0x27af('0x12')](util[_0x27af('0x2')]('[%s][agents][hangup]',_0x132ed4['uniqueid']),_0x132ed4);if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]===_0x27af('0x1e')){if(_0x132ed4[_0x27af('0x4b')]==='21'){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]='rejected';agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]='rejected';}utils[_0x27af('0x1c')](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4['uniqueid'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);var _0x5db94f=unanswered[_0x27af('0x4c')](_0x132ed4[_0x27af('0x4')]);if(_0x5db94f>-0x1){unanswered[_0x27af('0x4d')](_0x5db94f,0x1);}}if(transfers[_0x132ed4[_0x27af('0x4')]]){transfers[_0x132ed4['uniqueid']]['agentcomplete']=!![];transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')]=utils[_0x27af('0x15')]();transfers[_0x132ed4[_0x27af('0x4')]]['talktime']=utils['diffTime'](transfers[_0x132ed4['uniqueid']][_0x27af('0x32')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]);transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')]=_0x27af('0x4e');transfers[_0x132ed4['uniqueid']]['lastevent']=_0x27af('0x33');utils[_0x27af('0x1c')](util[_0x27af('0x2')](_0x27af('0x4f'),_0x132ed4['uniqueid'],transfers[_0x132ed4['uniqueid']][_0x27af('0x7')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x1f')],transfers[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(transfers[_0x132ed4[_0x27af('0x4')]],!![]);}if(agents[_0x132ed4[_0x27af('0x4')]]&&agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x2b')]){agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0xd')]=!![];agents[_0x132ed4['uniqueid']][_0x27af('0x32')]=utils[_0x27af('0x15')]();agents[_0x132ed4[_0x27af('0x4')]]['talktime']=utils[_0x27af('0x31')](agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x32')],agents[_0x132ed4['uniqueid']][_0x27af('0x2b')]);agents[_0x132ed4['uniqueid']][_0x27af('0x1f')]=agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x38')]?_0x27af('0x38'):_0x27af('0x4e');agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]=_0x27af('0x33');utils['info'](util[_0x27af('0x2')]('[%s][agents][hangup]\x20agent:%s\x20reason:%s\x20lastevent:%s',_0x132ed4[_0x27af('0x4')],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x7')],agents[_0x132ed4['uniqueid']]['reason'],agents[_0x132ed4[_0x27af('0x4')]][_0x27af('0x16')]));writeDB(agents[_0x132ed4[_0x27af('0x4')]]);}}catch(_0x48c7eb){utils['error'](util['format'](_0x27af('0x50'),_0x132ed4[_0x27af('0x4')]),_0x48c7eb);}};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff