"RUNTRANSCRIBESENTIMENT_VOICERECORDING": "Run Transcribe&Sentiment",
"RUNSENTIMENT_VOICERECORDING": "Run Sentiment",
"SENTIMENT": "Sentiment",
+ "SERVICELEVEL": "Service level",
"LEGEND": {
"CUSTOM_APPLICATION": "(*) - Custom application"
},
"NAME": "Only numbers, letters and specific characters (._) are supported",
"CALLERIDALL": "Supported format: \"CallerId\" <number>",
"CALLER_ID": "Supported format: \"CallerId\" <number>",
- "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition"
+ "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition",
+ "SERVICELEVEL": "Second settings for service level (default=0, no SL). Used for service level statistics (calls answered within service level time frame)"
}
}
}
\ No newline at end of file