"AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
"RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
"TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
- "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
+ "MONITORFORMAT": "Specifies the format of the recording file. If it set to 'inactive', calls will not be recorded",
"CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
"SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
"SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",