// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xa2368c=function(_0x57229d){while(--_0x57229d){_0xba0cf0['push'](_0xba0cf0['shift']());}};_0xa2368c(++_0x43eab4);}(_0xb5aa,0x15d));var _0xab5a=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0xb5aa[_0x20a584];return _0x4b41a8;};'use strict';var util=require(_0xab5a('0x0'));var _=require(_0xab5a('0x1'));var uuid=require(_0xab5a('0x2'));var moment=require(_0xab5a('0x3'));var rr=require('rr');var Redis=require(_0xab5a('0x4'));var utils=require(_0xab5a('0x5'));var hopperUtils=require('./utils/hopper');var ut=require(_0xab5a('0x6'));var config=require('../../../config/environment/');var logger=require('../../../config/logger')('dialer');var loggerBooked=require('../../../config/logger')(_0xab5a('0x7'));var loggerPredictive=require('../../../config/logger')(_0xab5a('0x8'));var loggerPredictiveCalls=require(_0xab5a('0x9'))('predictiveCalls');var loggerSyncQueueSummary=require(_0xab5a('0x9'))(_0xab5a('0xa'));var ami=require(_0xab5a('0xb'));config[_0xab5a('0xc')]=_[_0xab5a('0xd')](config[_0xab5a('0xc')],{'host':_0xab5a('0xe'),'port':0x18eb});var io=require(_0xab5a('0xf'))(new Redis(config['redis']));var cmHopper=require(_0xab5a('0x10'));var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xab5a('0x11'));var Interval=require(_0xab5a('0x12'));var Action=require(_0xab5a('0x13'));var History=require(_0xab5a('0x14'));var Final=require('./models/final');var AgentComplete=require(_0xab5a('0x15'));var QueueCallerAbandon=require('./models/queueCallerAbandon');var Hangup=require(_0xab5a('0x16'));var ipAgi=process[_0xab5a('0x17')]['XCALLY_IP_AGI']||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xab5a('0x18')][_0xab5a('0x19')]=function(_0x4d8e2d){this[_0xab5a('0x1a')]=this[_0xab5a('0x1a')]?this[_0xab5a('0x1a')][_0xab5a('0x1b')](_0x4d8e2d):_0x4d8e2d();};function Dialer(_0xad7bbb,_0x595d4a){this[_0xab5a('0x1c')]=new Sequence();this['preview']=_0x595d4a;this[_0xab5a('0x1d')]=_0xad7bbb[_0xab5a('0x1d')];this[_0xab5a('0x1e')]=_0xad7bbb[_0xab5a('0x1e')];this[_0xab5a('0x1f')]=_0xad7bbb['agents'];this['trunks']=_0xad7bbb[_0xab5a('0x20')];this[_0xab5a('0x21')]=config[_0xab5a('0x21')]||0x2;this[_0xab5a('0x22')]={};this[_0xab5a('0x23')]={};this[_0xab5a('0x24')]={};this[_0xab5a('0x25')]={};this[_0xab5a('0x26')]={};this[_0xab5a('0x27')]={};this[_0xab5a('0x28')]={};this[_0xab5a('0x29')]={};this[_0xab5a('0x2a')]={};this[_0xab5a('0x2b')]={};this['queuesSummary']={};ami['on']('agentconnect',this[_0xab5a('0x2c')][_0xab5a('0x2d')](this));ami['on']('queuecallerabandon',this[_0xab5a('0x2e')][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x2f'),this['syncOriginateResponse'][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x30'),this[_0xab5a('0x31')]['bind'](this));ami['on'](_0xab5a('0x32'),this['syncQueueSummary']['bind'](this));ami['on']('custom:queuesummarycomplete',this[_0xab5a('0x33')][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x34'),this[_0xab5a('0x35')][_0xab5a('0x2d')](this));ami['on']('newexten',this[_0xab5a('0x36')][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x37'),this[_0xab5a('0x38')][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x39'),this[_0xab5a('0x3a')][_0xab5a('0x2d')](this));ami['on'](_0xab5a('0x3b'),this['syncQueueStatusComplete'][_0xab5a('0x2d')](this));this[_0xab5a('0x3c')]();this['loopClearZombieChannels']();RpcSetting['getSettings']()[_0xab5a('0x3d')](function(_0x2f2dc5){previewRecallmeReminderInterval=_0x2f2dc5[_0xab5a('0x3e')];});}function isNotNull(_0x133026){return _0x133026!==null&&!_[_0xab5a('0x3f')](_0x133026);}function msgResponse(_0x352629,_0x58645b,_0x5c14ec){return{'action':_0x352629,'response':_0x58645b,'message':_0x5c14ec,'stack':_0x5c14ec};}function emit(_0x58672a,_0x1ee38d,_0x264197){io['to'](_0x58672a)[_0xab5a('0x40')](_0x1ee38d,_0x264197);}function emitOutboundVoiceQueueSummary(_0x20d69b){if(_0x20d69b['type']===_0xab5a('0x41')){logger[_0xab5a('0x42')](_0xab5a('0x43'),util[_0xab5a('0x44')](_0x20d69b,{'showHidden':![],'depth':null}));emit(util['format'](_0xab5a('0x45'),_0x20d69b[_0xab5a('0x46')]),_0xab5a('0x47'),_0x20d69b);}}function checkGetDataPredictive(_0x2a0698){if(isNotNull(_0x2a0698)&&!_[_0xab5a('0x48')](_0x2a0698)){loggerPredictive[_0xab5a('0x49')](_0xab5a('0x4a'));loggerPredictive['info']('Total\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2a0698[_0xab5a('0x4b')]);loggerPredictive['info']('Answered\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2a0698[_0xab5a('0x4c')]);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x4d'),_0x2a0698[_0xab5a('0x4e')]);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x4f'),_0x2a0698[_0xab5a('0x50')]);loggerPredictive[_0xab5a('0x49')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2a0698['predictiveIntervalAvgHoldtime']);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x51'),_0x2a0698[_0xab5a('0x52')]);loggerPredictive['info'](_0xab5a('0x53'));if(_0x2a0698[_0xab5a('0x4b')]>0x0){if(!_['isUndefined'](_0x2a0698['predictiveIntervalAvgTalktime'])&&_0x2a0698[_0xab5a('0x52')]>0x0){return!![];}loggerPredictive['info'](_0xab5a('0x54'));if(!_['isUndefined'](_0x2a0698[_0xab5a('0x55')])&&_0x2a0698[_0xab5a('0x55')]>0x0){return!![];}loggerPredictive['info'](_0xab5a('0x56'));}else{loggerPredictive['info'](_0xab5a('0x57'));}}else{loggerPredictive['info']('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x560816){return function(_0x3c477c){loggerPredictive[_0xab5a('0x49')]('---------\x20ErlangB\x20---------');loggerPredictive['info'](_0xab5a('0x58'),_0x3c477c[_0xab5a('0x59')]);loggerPredictive['info'](_0xab5a('0x5a'),_0x3c477c['erlangCallToSecond']);loggerPredictive['info'](_0xab5a('0x5b'),_0x3c477c[_0xab5a('0x5c')]);loggerPredictive[_0xab5a('0x49')]('Agent\x20Busy\x20Factor:\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3c477c[_0xab5a('0x5d')]);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x5b'),_0x3c477c[_0xab5a('0x5c')]);loggerPredictive['info'](_0xab5a('0x53'));_[_0xab5a('0x5e')](_0x560816,_0x3c477c);};}function ifInterval(_0x1dfb63,_0xb84b6f){if(_[_0xab5a('0x3f')](_0xb84b6f)){return![];}return utils[_0xab5a('0x5f')](undefined,_0xb84b6f)<_0x1dfb63*0x3c;}function clearPredictiveAttributes(_0x4e20b3){if(_0x4e20b3[_0xab5a('0x28')]){_0x4e20b3[_0xab5a('0x28')]=undefined;loggerPredictive[_0xab5a('0x42')](_0x4e20b3[_0xab5a('0x46')],_0xab5a('0x60'));}if(_0x4e20b3[_0xab5a('0x27')]){_0x4e20b3[_0xab5a('0x27')]=undefined;loggerPredictive[_0xab5a('0x42')](_0x4e20b3['name'],'startPredictive\x20value\x20cleared');}if(_0x4e20b3[_0xab5a('0x61')]){clearInterval(_0x4e20b3['handlePredictive']);_0x4e20b3[_0xab5a('0x61')]=undefined;loggerPredictive[_0xab5a('0x42')](_0x4e20b3[_0xab5a('0x46')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x416abc,_0x37b9fe){return function(_0x55c674){loggerPredictive[_0xab5a('0x62')](_0x37b9fe[_0xab5a('0x46')],_0x416abc);loggerPredictive[_0xab5a('0x62')](_0x55c674[_0xab5a('0x63')]);clearPredictiveAttributes(_0x37b9fe);};}function loggerCatch(_0x1e833f){return function(_0x748a5a){logger[_0xab5a('0x62')](_0x1e833f,util[_0xab5a('0x44')](_0x748a5a,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x413c39,_0x3591d6,_0x74b782){return function(_0x3601e5){utils[_0xab5a('0x64')](_0x3591d6,_0x74b782,0x0);logger[_0xab5a('0x62')](_0x413c39,util[_0xab5a('0x44')](_0x3601e5,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0xebef16){return function(_0x9eaf46){if(isNotNull(_0x9eaf46)&&isNotNull(_0x9eaf46[0x0])){if(_0x9eaf46[0x0][_0xab5a('0x65')]>0x0){_0xebef16[_0xab5a('0x66')]=utils[_0xab5a('0x67')][_0xab5a('0x68')];logger[_0xab5a('0x49')]('[getContactDialer2][ReScheduled]'+_0xebef16[_0xab5a('0x46')],_0x9eaf46[0x0][_0xab5a('0x65')],'contacts');}else{_0xebef16[_0xab5a('0x66')]=utils['CAMPAIGN_STATUS']['NO_AVAILABLE_CONTACTS'];logger['info'](_0xab5a('0x69')+_0xebef16[_0xab5a('0x46')]);}}};}function createObjHistory(_0x48ee98,_0x215414,_0x34ea2e,_0x51f086,_0x2b5e1c){_0x48ee98[_0xab5a('0x66')]=_0x34ea2e;var _0x1a5e49=new Action(_0x48ee98,_0x215414);var _0x4567e5=new History(_0x1a5e49);_0x4567e5[_0xab5a('0x6a')]=_0x51f086;_0x4567e5[_0xab5a('0x6b')]=_0x2b5e1c;_0x4567e5[_0xab5a('0x6c')]=_0x1a5e49[_0xab5a('0x6d')];return _0x4567e5;}function unlockQueueStatus(_0x3fb107,_0x43b50b){setTimeout(function(){if(_[_0xab5a('0x3f')](_0x3fb107[_0xab5a('0x6e')])){loggerBooked[_0xab5a('0x62')](_0xab5a('0x6f'),_0x43b50b);}_0x3fb107[_0xab5a('0x6e')]=!![];loggerBooked[_0xab5a('0x49')](_0xab5a('0x70'),_0x43b50b,JSON[_0xab5a('0x71')](_[_0xab5a('0x72')](_0x3fb107,[_0xab5a('0x46'),_0xab5a('0x6e')])));},0x1f3);}function checkInterval(_0x224853){return function(){if(!isNotNull(_0x224853['Interval'])){_0x224853['message']=utils[_0xab5a('0x67')][_0xab5a('0x73')];throw _0x224853[_0xab5a('0x46')]+_0xab5a('0x74');}if(!isNotNull(_0x224853[_0xab5a('0x75')][_0xab5a('0x76')])){_0x224853['message']=utils[_0xab5a('0x67')][_0xab5a('0x73')];throw _0x224853[_0xab5a('0x46')]+_0xab5a('0x74');}if(!isNotNull(_[_0xab5a('0x48')](_0x224853[_0xab5a('0x75')][_0xab5a('0x76')]))){_0x224853[_0xab5a('0x66')]=utils[_0xab5a('0x67')][_0xab5a('0x73')];throw _0x224853['name']+_0xab5a('0x74');}};}function checkIsIVRCampaignActive(_0xc2cc5c){return function(){if(!utils[_0xab5a('0x77')](_0xc2cc5c)){_0xc2cc5c['message']=utils['CAMPAIGN_STATUS']['INACTIVE'];throw _0xc2cc5c['name']+_0xab5a('0x78');}};}function emitCampaignSummary(_0x3cb89c){if(utils[_0xab5a('0x79')](_0x3cb89c)){emit(util[_0xab5a('0x7a')](_0xab5a('0x7b'),_0x3cb89c[_0xab5a('0x46')]),_0xab5a('0x7c'),_0x3cb89c);}}function loggerCatchQueueSummary(_0x5aae65,_0x5ea160){return function(_0x2386e5){clearPredictiveAttributes(_0x5ea160);emitCampaignSummary(_0x5ea160);loggerSyncQueueSummary[_0xab5a('0x42')](_0x5aae65,util[_0xab5a('0x44')](_0x2386e5,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x201df9){if(_0x201df9[_0xab5a('0x7d')]){if(_0x201df9['originated']===0x0){_0x201df9[_0xab5a('0x7d')]=![];_0x201df9[_0xab5a('0x66')]=utils[_0xab5a('0x67')]['INACTIVE'];loggerSyncQueueSummary[_0xab5a('0x42')](_0xab5a('0x7e'),_0x201df9[_0xab5a('0x46')],_0xab5a('0x7f'));}else{_0x201df9['message']=utils['CAMPAIGN_STATUS'][_0xab5a('0x80')];loggerSyncQueueSummary[_0xab5a('0x42')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x201df9[_0xab5a('0x46')],_0xab5a('0x81'));}emitCampaignSummary(_0x201df9);}}function myreject(_0x20ee50){return function(_0x19294f){return _0x20ee50(msgResponse(_0xab5a('0x82'),'Error',JSON['stringify'](_0x19294f)));};}Dialer[_0xab5a('0x18')][_0xab5a('0x83')]=function(_0x418b32){return!_[_0xab5a('0x3f')](_0x418b32)&&_0x418b32&&!_[_0xab5a('0x3f')](_0x418b32[_0xab5a('0x46')])&&!_[_0xab5a('0x3f')](_0x418b32['active'])&&_0x418b32[_0xab5a('0x84')]&&(this['trunks'][util[_0xab5a('0x7a')]('SIP/%s',_0x418b32[_0xab5a('0x46')])]['status']==='reachable'||this['trunks'][util[_0xab5a('0x7a')](_0xab5a('0x85'),_0x418b32['name'])][_0xab5a('0x86')]===_0xab5a('0x87'));};Dialer[_0xab5a('0x18')]['checkIsTrunkReachable']=function(_0x423ee5){var _0x3aae7b=this;return function(){if(!_0x3aae7b[_0xab5a('0x83')](_0x423ee5[_0xab5a('0x88')])){if(!_0x3aae7b[_0xab5a('0x83')](_0x423ee5[_0xab5a('0x89')])){_0x423ee5['message']=utils['CAMPAIGN_STATUS'][_0xab5a('0x8a')];throw _0x423ee5['name']+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0xab5a('0x18')][_0xab5a('0x8b')]=function(_0x3f1107,_0x3e3916,_0x1a0e8f,_0x4e9ff3){var _0x108afe=this;return function(){var _0x28e307=!![];return _0x108afe[_0xab5a('0x8c')](_0x3f1107,_0x3e3916,_0x1a0e8f,_0x4e9ff3,_0x28e307);};};Dialer[_0xab5a('0x18')][_0xab5a('0x8d')]=function(_0x130069,_0x3ccaf1,_0x31ac9f,_0x36b43c){var _0x3848ae=this;return function(){var _0x1763e6=![];return _0x3848ae[_0xab5a('0x8c')](_0x130069['Intervals'],_0x3ccaf1,_0x31ac9f,_0x36b43c,_0x1763e6);};};Dialer['prototype'][_0xab5a('0x8c')]=function(_0x10833a,_0x496ef4,_0x218b39,_0x112781,_0x4e2a71){var _0x3b946d=[];return new Promise(function(_0x10a9be,_0xc6f54b){if(!isNotNull(_0x10833a)){_0x112781[_0xab5a('0x66')]=utils['CAMPAIGN_STATUS']['NULL_INTERVAL'];return _0xc6f54b(msgResponse('ifTime',_0xab5a('0x8e'),_0x218b39+_0xab5a('0x8f')));}if(_[_0xab5a('0x48')](_0x10833a)){_0x112781[_0xab5a('0x66')]=utils[_0xab5a('0x67')][_0xab5a('0x90')];return _0xc6f54b(msgResponse(_0xab5a('0x91'),_0xab5a('0x8e'),_0x218b39+_0xab5a('0x92')));}if(_0x496ef4&&_[_0xab5a('0x3f')](config[_0xab5a('0x93')][_0x496ef4])){_0x112781['message']=utils['CAMPAIGN_STATUS']['UNKNOWN_TIMEZONE'];return _0xc6f54b(msgResponse(_0xab5a('0x91'),_0xab5a('0x8e'),_0x218b39+_0xab5a('0x94')+_0x496ef4));}if(_[_0xab5a('0x95')](_0x10833a)){for(var _0x473717=0x0;_0x473717<_0x10833a[_0xab5a('0x96')];_0x473717+=0x1){_0x3b946d[_0xab5a('0x97')](ami[_0xab5a('0x98')]({'action':_0xab5a('0x99'),'command':util[_0xab5a('0x7a')](_0xab5a('0x9a'),_0x10833a[_0x473717][_0xab5a('0x9b')],!_[_0xab5a('0x3f')](config[_0xab5a('0x93')][_0x496ef4])?_0x496ef4:'')})[_0xab5a('0x3d')](function(_0x1b5e10){return _0x1b5e10['content'][_0xab5a('0x9c')](_0xab5a('0x9d'))>=0x0;})[_0xab5a('0x9e')](myreject(_0xc6f54b)));}}else{_0x3b946d[_0xab5a('0x97')](ami['Action']({'action':_0xab5a('0x99'),'command':util['format']('iftime\x20%s,%s',_0x10833a,!_[_0xab5a('0x3f')](config[_0xab5a('0x93')][_0x496ef4])?_0x496ef4:'')})[_0xab5a('0x3d')](function(_0x4117cd){return _0x4117cd['content']['indexOf'](_0xab5a('0x9d'))>=0x0;})['catch'](myreject(_0xc6f54b)));}Promise['all'](_0x3b946d)[_0xab5a('0x3d')](function(_0x12cffe){var _0x2dc8da=_['some'](_0x12cffe);if(_0x2dc8da){return _0x10a9be(_0x2dc8da);}else{_0x112781[_0xab5a('0x66')]=_0x4e2a71?utils[_0xab5a('0x67')][_0xab5a('0x9f')]:utils['CAMPAIGN_STATUS'][_0xab5a('0xa0')];return _0xc6f54b(msgResponse(_0xab5a('0xa1'),_0xab5a('0x8e'),'Global:\x20'+_0x4e2a71+'\x20'+_0x218b39+_0xab5a('0xa2')+util[_0xab5a('0x44')](_0x10833a,{'showHidden':![],'depth':null})+_0xab5a('0xa3')+_0x496ef4));}})[_0xab5a('0x9e')](function(_0x4e3d1b){return _0xc6f54b(msgResponse('ifTime',_0xab5a('0x8e'),JSON[_0xab5a('0x71')](_0x4e3d1b)));});});};Dialer['prototype'][_0xab5a('0x3c')]=function(){var _0x1d8e6d=this;return cmHopper[_0xab5a('0xa4')]({'active':![]},{'where':{'active':!![]}})[_0xab5a('0x3d')](function(){setInterval(function(){_0x1d8e6d[_0xab5a('0xa5')]();},0x3e8);});};Dialer[_0xab5a('0x18')][_0xab5a('0xa5')]=function(){var _0x3b9a83=this;var _0x2505b7;for(var _0x3d8f70 in this[_0xab5a('0x1e')]){if(typeof this['campaigns'][_0x3d8f70]!==_0xab5a('0xa6')){_0x2505b7=this[_0xab5a('0x1e')][_0x3d8f70];if(utils[_0xab5a('0x79')](_0x2505b7)&&utils[_0xab5a('0x77')](_0x2505b7)){_0x2505b7[_0xab5a('0x7d')]=!![];Promise['resolve']()[_0xab5a('0x3d')](checkIsIVRCampaignActive(_0x2505b7))[_0xab5a('0x3d')](checkInterval(_0x2505b7))[_0xab5a('0x3d')](_0x3b9a83[_0xab5a('0xa7')](_0x2505b7))[_0xab5a('0x3d')](_0x3b9a83[_0xab5a('0x8b')](_0x2505b7[_0xab5a('0xa8')],_0x2505b7[_0xab5a('0xa9')],_0x2505b7[_0xab5a('0x46')],_0x2505b7))[_0xab5a('0x3d')](_0x3b9a83[_0xab5a('0x8d')](_0x2505b7[_0xab5a('0x75')],_0x2505b7[_0xab5a('0xa9')],_0x2505b7['name'],_0x2505b7))['then'](_0x3b9a83[_0xab5a('0xaa')](_0x2505b7))['catch'](loggerCatchQueueSummary('[syncCampaigns]',_0x2505b7));}else{notSendMessagesCampaign(_0x2505b7);}}}};Dialer[_0xab5a('0x18')][_0xab5a('0xab')]=function(_0x1e6403){if(_0x1e6403[_0xab5a('0xac')]!==_0xab5a('0x8')){clearPredictiveAttributes(_0x1e6403);}switch(_0x1e6403[_0xab5a('0xac')]){case _0xab5a('0xad'):this['handlePower'](_0x1e6403,0x1);break;case _0xab5a('0xae'):this[_0xab5a('0xaf')](_0x1e6403,_0x1e6403[_0xab5a('0xb0')]);break;case _0xab5a('0x8'):this[_0xab5a('0x8')](_0x1e6403);break;case'booked':this['handlePower'](_0x1e6403,0x1);break;default:logger[_0xab5a('0x62')]('Queue',_0x1e6403['name'],'method\x20not\x20recognized');}};Dialer[_0xab5a('0x18')][_0xab5a('0x91')]=function(_0x1b199d,_0xa1d3ff){var _0x3fe5a0=_0x1b199d[_0xab5a('0xa9')];var _0x4f0f94=_0xa1d3ff?_0x1b199d['dialGlobalInterval']:_0x1b199d[_0xab5a('0x75')][_0xab5a('0x76')];logger[_0xab5a('0xb1')](_0xab5a('0xb2'),_0x4f0f94,_0x3fe5a0,_0x1b199d[_0xab5a('0x46')],util['format'](_0xab5a('0xb3'),_0x1b199d['name'],_0x1b199d['id']));var _0x872c7d=null;return Interval[_0xab5a('0xb4')](_0x4f0f94,_0x3fe5a0)['then'](function(_0x1da346){if(_0x1da346===!![]){return _0x1da346;}else{_0x1b199d[_0xab5a('0x66')]=_0xa1d3ff?utils[_0xab5a('0x67')][_0xab5a('0x9f')]:utils[_0xab5a('0x67')][_0xab5a('0xa0')];_0x872c7d=msgResponse(_0xab5a('0xa1'),'Failure',_0xab5a('0xb5')+_0xa1d3ff+'\x20'+_0x1b199d[_0xab5a('0x46')]+'\x20Interval\x20is\x20overtime:\x20'+util[_0xab5a('0x44')](_0x4f0f94,{'showHidden':![],'depth':null})+_0xab5a('0xa3')+_0x3fe5a0);}if(_0x872c7d!==null){logger[_0xab5a('0xb1')]('Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:',_0x872c7d);_0x872c7d[_0xab5a('0xb6')]=_0xa1d3ff;throw _0x872c7d;}})[_0xab5a('0x9e')](function(_0x40e5b5){logger['error'](_0xab5a('0xb7'),_0x40e5b5);throw msgResponse(_0xab5a('0x82'),_0xab5a('0xb8'),util[_0xab5a('0x44')](_0x40e5b5,{'showHidden':![],'depth':null}));});};Dialer['prototype'][_0xab5a('0x2c')]=function(_0x323dc6){if(this[_0xab5a('0x1d')][_0x323dc6[_0xab5a('0xb9')]]){if(this[_0xab5a('0x25')][_0x323dc6[_0xab5a('0xba')]]&&this[_0xab5a('0x25')][_0x323dc6['uniqueid']][_0xab5a('0xbb')]!==_0xab5a('0xbc')){this[_0xab5a('0xbd')](this[_0xab5a('0x1d')][_0x323dc6[_0xab5a('0xb9')]]);this['uniqueId'][_0x323dc6[_0xab5a('0xba')]][_0xab5a('0xbe')]=moment()[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0xab5a('0x18')][_0xab5a('0x31')]=function(_0x36eca9){var _0x36c324=this['uniqueId'][_0x36eca9['uniqueid']];if(this[_0xab5a('0x1d')][_0x36eca9[_0xab5a('0xb9')]]){if(_0x36c324&&_0x36c324[_0xab5a('0xbb')]!==_0xab5a('0xbc')){delete this[_0xab5a('0x25')][_0x36eca9['uniqueid']];this[_0xab5a('0x1d')][_0x36eca9[_0xab5a('0xb9')]]['outboundAnswerCallsDay']+=0x1;var _0x43147c=new AgentComplete(_0x36c324,_0x36eca9);if(_0x36eca9['reason']===_0xab5a('0xbf')){_0x43147c[_0xab5a('0xc0')]=this[_0xab5a('0x1d')][_0x36eca9['queue']][_0xab5a('0xc1')]&&this['voiceQueues'][_0x36eca9[_0xab5a('0xb9')]][_0xab5a('0xc2')]?moment()[_0xab5a('0x7a')](_0xab5a('0xc3')):undefined;}hopperUtils[_0xab5a('0xc4')](_0x43147c)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xc5')));hopperUtils[_0xab5a('0xc6')](_0x43147c)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xc7')));}}};Dialer[_0xab5a('0x18')]['syncQueueCallerAbandon']=function(_0xb13730){var _0x247ed7=this[_0xab5a('0x25')][_0xb13730[_0xab5a('0xba')]];var _0x178848=this;var _0x240f69=![];var _0x37cf71;var _0xe6924f;if(this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]]){if(_0x247ed7&&_0x247ed7[_0xab5a('0xbb')]!==_0xab5a('0xbc')){delete this['uniqueId'][_0xb13730['uniqueid']];this[_0xab5a('0xbd')](this['voiceQueues'][_0xb13730[_0xab5a('0xb9')]]);_0x247ed7[_0xab5a('0xc8')]=moment()[_0xab5a('0x7a')](_0xab5a('0xc3'));var _0x22b6b3=new QueueCallerAbandon(_0x247ed7,_0xb13730);if(utils[_0xab5a('0x5f')](_0x247ed7[_0xab5a('0xc8')],_0x247ed7[_0xab5a('0xc9')])>=_0x247ed7[_0xab5a('0xca')]){this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0x4e')]+=0x1;this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0xcb')]+=0x1;_0x22b6b3['state']=0xa;_0x22b6b3['statedesc']=_0xab5a('0xcc');_0x22b6b3['dropreason']=_0xab5a('0xcd');_0x22b6b3['agiafterat']=this['voiceQueues'][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0xc1')]?moment()[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0x22b6b3['countdropretry']+=0x1;_0x22b6b3[_0xab5a('0xce')]+=0x1;_0x37cf71=this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0xcf')];_0xe6924f=this['voiceQueues'][_0xb13730['queue']][_0xab5a('0xd0')];hopperUtils['verifyAdditionalPhones'](_0x22b6b3,_0x22b6b3[_0xab5a('0x6a')],_0x247ed7[_0xab5a('0xd1')])[_0xab5a('0x3d')](function(_0x304841){_0x240f69=_0x304841['additional']==0x1;if(_0x22b6b3['countdropretry']>=_0x178848[_0xab5a('0x1d')][_0xb13730['queue']][_0xab5a('0xd2')]){_0x178848['queueCallerAbandonCreateState'](_0x22b6b3,_0x304841[_0xab5a('0xd3')]);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x22b6b3[_0xab5a('0xd4')],'scheduledat':moment()[_0xab5a('0xd5')](_0x178848[_0xab5a('0x1d')][_0xb13730['queue']][_0xab5a('0xcf')],_0xab5a('0xd6'))['format'](_0xab5a('0xc3')),'ContactId':_0x247ed7[_0xab5a('0xd7')],'ListId':_0x247ed7[_0xab5a('0xd8')],'VoiceQueueId':_0x247ed7[_0xab5a('0xd9')]||undefined,'CampaignId':_0x247ed7['CampaignId']||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xda')));var _0x4297a6=new History(_0x22b6b3);_0x4297a6[_0xab5a('0x6a')]=0xa;_0x4297a6[_0xab5a('0x6b')]=_0xab5a('0xcc');_0x4297a6[_0xab5a('0x6d')]=moment()['format'](_0xab5a('0xc3'));_0x4297a6[_0xab5a('0x6c')]=_0x4297a6[_0xab5a('0x6d')];_0x4297a6[_0xab5a('0xdb')]=_0x22b6b3[_0xab5a('0xdb')];_0x4297a6[_0xab5a('0xdc')]=_0x22b6b3[_0xab5a('0xdc')];hopperUtils[_0xab5a('0xc4')](_0x4297a6)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xdd')));}})[_0xab5a('0x3d')](function(){if(_0x240f69)hopperUtils[_0xab5a('0xde')](_0x22b6b3,_0x37cf71,_0xe6924f)[_0xab5a('0x3d')](function(){return 0x1;});});}else{this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0x50')]+=0x1;this[_0xab5a('0x1d')][_0xb13730[_0xab5a('0xb9')]]['outboundDropCallsDayCallersExit']+=0x1;_0x22b6b3[_0xab5a('0x6a')]=0xb;_0x22b6b3[_0xab5a('0x6b')]=_0xab5a('0xdf');_0x22b6b3[_0xab5a('0xe0')]=_0xab5a('0xe1');_0x22b6b3['countabandonedretry']+=0x1;_0x22b6b3['countglobal']+=0x1;_0x37cf71=this[_0xab5a('0x1d')][_0xb13730['queue']][_0xab5a('0xe2')];_0xe6924f=this['voiceQueues'][_0xb13730[_0xab5a('0xb9')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0xab5a('0xe3')](_0x22b6b3,_0x22b6b3[_0xab5a('0x6a')],_0x247ed7['voiceQueue'])[_0xab5a('0x3d')](function(_0x2a1656){if(_0x22b6b3[_0xab5a('0xe4')]>=_0x178848['voiceQueues'][_0xb13730[_0xab5a('0xb9')]]['dialAbandonedMaxRetry']){_0x178848['queueCallerAbandonCreateState'](_0x22b6b3,_0x2a1656[_0xab5a('0xd3')]);}else{hopperUtils[_0xab5a('0xe5')]({'active':![],'countabandonedretry':_0x22b6b3[_0xab5a('0xe4')],'scheduledat':moment()[_0xab5a('0xd5')](_0x178848['voiceQueues'][_0xb13730[_0xab5a('0xb9')]][_0xab5a('0xe2')],_0xab5a('0xd6'))[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x247ed7[_0xab5a('0xd7')],'ListId':_0x247ed7['ListId'],'VoiceQueueId':_0x247ed7['VoiceQueueId']||undefined,'CampaignId':_0x247ed7[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xe7')));var _0x424e8c=new History(_0x22b6b3);_0x424e8c[_0xab5a('0x6a')]=0xb;_0x424e8c[_0xab5a('0x6b')]=_0xab5a('0xdf');_0x424e8c[_0xab5a('0x6d')]=moment()[_0xab5a('0x7a')](_0xab5a('0xc3'));_0x424e8c['endtime']=_0x424e8c[_0xab5a('0x6d')];_0x424e8c[_0xab5a('0xdb')]=_0x22b6b3['calleridname'];_0x424e8c[_0xab5a('0xdc')]=_0x22b6b3[_0xab5a('0xdc')];hopperUtils[_0xab5a('0xc4')](_0x424e8c)['catch'](loggerCatch(_0xab5a('0xe8')));}})[_0xab5a('0x3d')](function(){if(_0x240f69)hopperUtils['swapAdditionalPhones'](_0x22b6b3,_0x37cf71,_0xe6924f)['then'](function(){return 0x1;});});}}}};Dialer[_0xab5a('0x18')]['syncNewExten']=function(_0x5382c5){if(this[_0xab5a('0x23')][_0x5382c5['uniqueid']]){this[_0xab5a('0x23')][_0x5382c5[_0xab5a('0xba')]][_0xab5a('0xe9')]=_0x5382c5[_0xab5a('0xe9')];}if(this[_0xab5a('0x25')][_0x5382c5[_0xab5a('0xba')]]){this['uniqueId'][_0x5382c5[_0xab5a('0xba')]][_0xab5a('0xe9')]=_0x5382c5['channel'];}};Dialer[_0xab5a('0x18')][_0xab5a('0x3a')]=function(_0x431184){if(!this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]]){return;}var _0x291709=this[_0xab5a('0x1d')][this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]][_0xab5a('0xb9')]]['strategy']||_0xab5a('0xeb');if(_0x291709===_0xab5a('0xec')){if(this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]]&&_[_0xab5a('0xed')](this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]][_0xab5a('0xee')])&&_0x431184[_0xab5a('0x86')]==='1'&&_0x431184[_0xab5a('0xef')]==='0'){if(this[_0xab5a('0x1f')][_0x431184[_0xab5a('0xf0')]]){if(!this[_0xab5a('0x1f')][_0x431184[_0xab5a('0xf0')]][_0xab5a('0xee')]){this['agents'][_0x431184[_0xab5a('0xf0')]][_0xab5a('0xee')]=!![];this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]][_0xab5a('0xee')]=!![];this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]][_0xab5a('0xf0')]=_0x431184[_0xab5a('0xf0')];}}}}else if(_0x291709===_0xab5a('0xeb')){if(this[_0xab5a('0x23')][_0x431184['actionid']]){if(this[_0xab5a('0x1f')][_0x431184[_0xab5a('0xf0')]]){this['actions'][_0x431184[_0xab5a('0xea')]][_0xab5a('0xf0')]=_0x431184[_0xab5a('0xf0')];if(_[_0xab5a('0xed')](this['queueBooked'][this[_0xab5a('0x23')][_0x431184['actionid']][_0xab5a('0xb9')]])){this[_0xab5a('0x2a')][this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]][_0xab5a('0xb9')]]=[];}this[_0xab5a('0x2a')][this[_0xab5a('0x23')][_0x431184['actionid']]['queue']][_0xab5a('0x97')](_[_0xab5a('0x5e')](_[_0xab5a('0x72')](this[_0xab5a('0x23')][_0x431184[_0xab5a('0xea')]],['idHopper',_0xab5a('0xf0')]),{'status':_0x431184[_0xab5a('0x86')],'paused':_0x431184[_0xab5a('0xef')]}));}}}};Dialer[_0xab5a('0x18')][_0xab5a('0xf1')]=function(_0x149afd){if(!this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]]){return;}var _0x5e5abb=this;var _0x1c3921=this[_0xab5a('0x1d')][this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]];var _0x9cf5a4=_0x1c3921['strategy']||'rrmemory';if(_0x9cf5a4===_0xab5a('0xec')){if(this['actions'][_0x149afd['actionid']]&&this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xf0')]){this[_0xab5a('0xf2')][_0xab5a('0xf3')](this[_0xab5a('0x23')][_0x149afd['actionid']]['idHopper'],this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xf0')])[_0xab5a('0x9e')](function(_0x7c35d7){logger[_0xab5a('0x62')](_0xab5a('0xf4'),util['inspect'](_0x7c35d7,{'showHidden':![],'depth':null}));})[_0xab5a('0x1b')](function(){_0x5e5abb[_0xab5a('0xbd')](_0x5e5abb[_0xab5a('0x1d')][_0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]);_0x5e5abb[_0xab5a('0x1f')][_0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xf0')]][_0xab5a('0xee')]=![];delete _0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]];unlockQueueStatus(_0x1c3921);});}else{this[_0xab5a('0xbd')](this[_0xab5a('0x1d')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]);hopperUtils[_0xab5a('0xe5')]({'active':![],'ContactId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]]['ContactId'],'ListId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd8')],'VoiceQueueId':this[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xd9')]||undefined,'CampaignId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xf5')));delete this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]];unlockQueueStatus(_0x1c3921);}}else if(_0x9cf5a4===_0xab5a('0xeb')){var _0x27c3ee;if(this['actions'][_0x149afd[_0xab5a('0xea')]]&&!_[_0xab5a('0x48')](this[_0xab5a('0x2a')][this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]])){if(this[_0xab5a('0x2b')][_0x5e5abb[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xb9')]]){this[_0xab5a('0x2b')][_0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]=this[_0xab5a('0x2b')][this[_0xab5a('0x23')][_0x149afd['actionid']]['queue']]?this[_0xab5a('0x2b')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]]['queue']]:this[_0xab5a('0x2a')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]?this[_0xab5a('0x2a')][this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]['_rr']||0x0:0x0;}this[_0xab5a('0x2a')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]['_rr']=this[_0xab5a('0x2b')][this['actions'][_0x149afd['actionid']][_0xab5a('0xb9')]];for(var _0x5cf709=0x0;_0x5cf709<this['queueBooked'][this['actions'][_0x149afd['actionid']][_0xab5a('0xb9')]][_0xab5a('0x96')];_0x5cf709+=0x1){_0x27c3ee=rr(this[_0xab5a('0x2a')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]]['queue']]);this[_0xab5a('0x2b')][_0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]=this[_0xab5a('0x2a')][this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]['_rr'];if(_0x27c3ee[_0xab5a('0x86')]==='1'&&_0x27c3ee[_0xab5a('0xef')]==='0'){break;}}if(!_[_0xab5a('0xed')](_0x27c3ee)){this[_0xab5a('0x1f')][_0x27c3ee['stateinterface']]['unlockRR']=_[_0xab5a('0x3f')](this[_0xab5a('0x1f')][_0x27c3ee['stateinterface']][_0xab5a('0xf6')])?!![]:this[_0xab5a('0x1f')][_0x27c3ee[_0xab5a('0xf0')]]['unlockRR'];}loggerBooked[_0xab5a('0x49')](_0xab5a('0xf7'),_0x149afd[_0xab5a('0xea')],_0xab5a('0xf8'),JSON['stringify'](_[_0xab5a('0x72')](this[_0xab5a('0x1f')][_0x27c3ee['stateinterface']],[_0xab5a('0x46'),'unlockRR'])),_0xab5a('0xf9'),JSON[_0xab5a('0x71')](_0x27c3ee[_0xab5a('0xfa')]));if(!_[_0xab5a('0xed')](_0x27c3ee)&&_0x27c3ee['status']==='1'&&_0x27c3ee[_0xab5a('0xef')]==='0'&&this[_0xab5a('0x1f')][_0x27c3ee[_0xab5a('0xf0')]][_0xab5a('0xf6')]){this[_0xab5a('0x1f')][_0x27c3ee[_0xab5a('0xf0')]][_0xab5a('0xf6')]=![];this[_0xab5a('0x2a')][_0x5e5abb[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xb9')]]=[];this[_0xab5a('0xf2')][_0xab5a('0xf3')](_0x27c3ee[_0xab5a('0xfa')],_0x27c3ee[_0xab5a('0xf0')])['catch'](function(_0x444e0e){logger[_0xab5a('0x62')](_0xab5a('0xf4'),util[_0xab5a('0x44')](_0x444e0e,{'showHidden':![],'depth':null}));})[_0xab5a('0x1b')](function(){_0x5e5abb[_0xab5a('0xbd')](_0x5e5abb[_0xab5a('0x1d')][_0x5e5abb['actions'][_0x149afd['actionid']][_0xab5a('0xb9')]]);setTimeout(function(){_0x5e5abb[_0xab5a('0x1f')][_0x27c3ee[_0xab5a('0xf0')]][_0xab5a('0xf6')]=!![];loggerBooked[_0xab5a('0x49')](_0xab5a('0xfb'),_0x149afd[_0xab5a('0xea')],_0xab5a('0xf8'),JSON[_0xab5a('0x71')](_[_0xab5a('0x72')](_0x5e5abb[_0xab5a('0x1f')][_0x27c3ee[_0xab5a('0xf0')]],[_0xab5a('0x46'),'unlockRR'])),_0xab5a('0xf9'),JSON[_0xab5a('0x71')](_0x27c3ee[_0xab5a('0xfa')]));},0xc7);delete _0x5e5abb[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]];unlockQueueStatus(_0x1c3921,_0x149afd[_0xab5a('0xea')]);});}else{loggerBooked[_0xab5a('0x49')](_0xab5a('0xfc'));this[_0xab5a('0xbd')](this[_0xab5a('0x1d')][this[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xb9')]]);hopperUtils[_0xab5a('0xe5')]({'active':![],'ContactId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]]['ContactId'],'ListId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd8')],'VoiceQueueId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd9')]||undefined,'CampaignId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xf5')));delete this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]];unlockQueueStatus(_0x1c3921);}}else{loggerBooked[_0xab5a('0x49')](_0xab5a('0xfd'));this[_0xab5a('0xbd')](this[_0xab5a('0x1d')][this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]);hopperUtils[_0xab5a('0xe5')]({'active':![],'ContactId':this['actions'][_0x149afd[_0xab5a('0xea')]]['ContactId'],'ListId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd8')],'VoiceQueueId':this[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xd9')]||undefined,'CampaignId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xfe')));delete this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]];unlockQueueStatus(_0x1c3921);}}else{loggerBooked['info'](_0xab5a('0xff'));this[_0xab5a('0xbd')](this['voiceQueues'][this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xb9')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd7')],'ListId':this[_0xab5a('0x23')][_0x149afd['actionid']][_0xab5a('0xd8')],'VoiceQueueId':this['actions'][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xd9')]||undefined,'CampaignId':this[_0xab5a('0x23')][_0x149afd[_0xab5a('0xea')]][_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x100')));delete this[_0xab5a('0x23')][_0x149afd['actionid']];unlockQueueStatus(_0x1c3921);}};Dialer[_0xab5a('0x18')][_0xab5a('0x101')]=function(_0x3fa2e5){var _0x1bbd78=this['actions'][_0x3fa2e5[_0xab5a('0xea')]];if(_0x1bbd78){delete this['actions'][_0x3fa2e5[_0xab5a('0xea')]];_0x1bbd78[_0xab5a('0xc9')]=moment()[_0xab5a('0x7a')](_0xab5a('0xc3'));var _0x1f1c4c=_0x1bbd78[_0xab5a('0xbb')]===_0xab5a('0xbc')?this['campaigns'][_0x1bbd78[_0xab5a('0xb9')]]:this['voiceQueues'][_0x1bbd78[_0xab5a('0x102')]()];if(_0x3fa2e5[_0xab5a('0x103')]!=='Success'){this[_0xab5a('0xbd')](_0x1f1c4c);return this[_0xab5a('0x104')](_0x1bbd78,_0x1f1c4c,_0x3fa2e5)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x105')));}this['uniqueId'][_0x3fa2e5[_0xab5a('0xba')]]=_0x1bbd78;}};Dialer[_0xab5a('0x18')][_0xab5a('0x38')]=function(_0x2c9459){var _0x29cd1c=this;var _0x1d927f=this[_0xab5a('0x25')][_0x2c9459['uniqueid']];var _0x49ada2;if(!_['isNil'](_0x2c9459)&&!_[_0xab5a('0xed')](_0x2c9459[_0xab5a('0x106')])&&!_['isNil'](_0x2c9459[_0xab5a('0x106')]['amdstatus'])&&_0x2c9459[_0xab5a('0x107')]===_0xab5a('0x108')&&_0x1d927f){if(_0x1d927f['type']!==_0xab5a('0xbc')&&this[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]]['dialAMDActive']&&_0x2c9459[_0xab5a('0x109')]==='HANGUP'){delete this[_0xab5a('0x25')][_0x2c9459['uniqueid']];this['updateOriginated'](this[_0xab5a('0x1d')][_0x1d927f['queue']]);this[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x10a')]+=0x1;this[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x10b')]+=0x1;_0x49ada2=new Hangup(_0x1d927f,_0x2c9459);_0x49ada2[_0xab5a('0x6a')]=0x12;_0x49ada2['statedesc']=_0xab5a('0x10c');_0x49ada2[_0xab5a('0x10d')]=_0xab5a('0x10e');ami['emit']('custom:amd',ut['buildObj'](_0x49ada2,_0xab5a('0x10f')));this[_0xab5a('0x110')](_0x49ada2,_0xab5a('0x111'),_0xab5a('0x112'));}if(_0x1d927f[_0xab5a('0xbb')]!==_0xab5a('0xbc')&&this[_0xab5a('0x1d')][_0x1d927f['queue']][_0xab5a('0x113')]&&_0x2c9459[_0xab5a('0x109')]==='MACHINE'){return new Promise(function(_0x437b10,_0x21197a){delete _0x29cd1c[_0xab5a('0x25')][_0x2c9459[_0xab5a('0xba')]];_0x29cd1c['updateOriginated'](_0x29cd1c['voiceQueues'][_0x1d927f['queue']]);_0x29cd1c[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x10a')]+=0x1;_0x29cd1c[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x1ee383=_0x29cd1c[_0xab5a('0x1d')][_0x1d927f[_0xab5a('0xb9')]];var _0x54ec0d=new Hangup(_0x1d927f,_0x2c9459);_0x54ec0d[_0xab5a('0x6a')]=0x13;_0x54ec0d[_0xab5a('0x6b')]=_0xab5a('0x114');_0x54ec0d[_0xab5a('0x10d')]=_0xab5a('0x10e');_0x54ec0d[_0xab5a('0x115')]+=0x1;_0x54ec0d[_0xab5a('0xce')]+=0x1;_0x54ec0d[_0xab5a('0x10f')]=!![];ami[_0xab5a('0x40')]('custom:amd',ut[_0xab5a('0x116')](_0x54ec0d,'amd'));hopperUtils[_0xab5a('0xc4')](_0x54ec0d)[_0xab5a('0x9e')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x54ec0d[_0xab5a('0x117')]+_0x54ec0d[_0xab5a('0x118')]+_0x54ec0d[_0xab5a('0x119')]+_0x54ec0d['countnosuchnumberretry']+_0x54ec0d[_0xab5a('0xd4')]+_0x54ec0d[_0xab5a('0xe4')]+_0x54ec0d['countmachineretry']+_0x54ec0d['countagentrejectretry']>=_0x1ee383['dialGlobalMaxRetry']){_0x29cd1c[_0xab5a('0x11a')](_0x54ec0d,_0x437b10,_0x21197a,_0xab5a('0x11b'));}else{if(_0x54ec0d[_0xab5a('0x115')]>=_0x1ee383[_0xab5a('0x11c')]){_0x29cd1c[_0xab5a('0x11d')](_0x54ec0d,_0x437b10,_0x21197a,_0xab5a('0x11e'));}else{hopperUtils[_0xab5a('0xe5')]({'active':![],'countmachineretry':_0x54ec0d[_0xab5a('0x115')],'scheduledat':moment()[_0xab5a('0xd5')](_0x1ee383['dialMachineRetryFrequency'],'minutes')[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x54ec0d[_0xab5a('0xd7')],'ListId':_0x54ec0d[_0xab5a('0xd8')],'VoiceQueueId':_0x54ec0d[_0xab5a('0xd9')]||undefined,'CampaignId':_0x54ec0d[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x11f')));_0x437b10({'reschedule':0x1});}}});}if(_0x1d927f[_0xab5a('0xbb')]===_0xab5a('0xbc')&&this['campaigns'][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x113')]&&_0x2c9459[_0xab5a('0x109')]===_0xab5a('0x120')){delete this[_0xab5a('0x25')][_0x2c9459[_0xab5a('0xba')]];this[_0xab5a('0xbd')](this[_0xab5a('0x1e')][_0x1d927f['queue']]);_0x49ada2=new Hangup(_0x1d927f,_0x2c9459);_0x49ada2['state']=0x12;_0x49ada2[_0xab5a('0x6b')]=_0xab5a('0x10c');_0x49ada2[_0xab5a('0x10d')]=_0xab5a('0x10e');ami[_0xab5a('0x40')]('custom:amd',ut['buildObj'](_0x49ada2,_0xab5a('0x10f')));this[_0xab5a('0x110')](_0x49ada2,_0xab5a('0x121'),_0xab5a('0x122'));}if(_0x1d927f['type']===_0xab5a('0xbc')&&this[_0xab5a('0x1e')][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x113')]&&_0x2c9459[_0xab5a('0x109')]==='MACHINE'){return new Promise(function(_0x1706ad,_0x37bf29){delete _0x29cd1c[_0xab5a('0x25')][_0x2c9459[_0xab5a('0xba')]];_0x29cd1c[_0xab5a('0xbd')](_0x29cd1c['campaigns'][_0x1d927f[_0xab5a('0xb9')]]);_0x29cd1c['campaigns'][_0x1d927f[_0xab5a('0xb9')]][_0xab5a('0x10a')]+=0x1;_0x29cd1c['campaigns'][_0x1d927f['queue']][_0xab5a('0x10b')]+=0x1;var _0x54b0bb=_0x29cd1c[_0xab5a('0x1e')][_0x1d927f[_0xab5a('0xb9')]];var _0x404128=new Hangup(_0x1d927f,_0x2c9459);_0x404128[_0xab5a('0x6a')]=0x13;_0x404128[_0xab5a('0x6b')]=_0xab5a('0x114');_0x404128[_0xab5a('0x10d')]=_0xab5a('0x10e');_0x404128['countmachineretry']+=0x1;_0x404128[_0xab5a('0xce')]+=0x1;_0x404128['amd']=!![];ami[_0xab5a('0x40')](_0xab5a('0x123'),ut[_0xab5a('0x116')](_0x404128,_0xab5a('0x10f')));hopperUtils[_0xab5a('0xc4')](_0x404128)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x124')));if(_0x404128[_0xab5a('0x117')]+_0x404128[_0xab5a('0x118')]+_0x404128[_0xab5a('0x119')]+_0x404128[_0xab5a('0x125')]+_0x404128[_0xab5a('0xd4')]+_0x404128[_0xab5a('0xe4')]+_0x404128[_0xab5a('0x115')]+_0x404128['countagentrejectretry']>=_0x54b0bb[_0xab5a('0x126')]){_0x29cd1c[_0xab5a('0x11a')](_0x404128,_0x1706ad,_0x37bf29,_0xab5a('0x11b'));}else{if(_0x404128[_0xab5a('0x115')]>=_0x54b0bb['dialMachineMaxRetry']){_0x29cd1c[_0xab5a('0x11d')](_0x404128,_0x1706ad,_0x37bf29,_0xab5a('0x11e'));}else{hopperUtils[_0xab5a('0xe5')]({'active':![],'countmachineretry':_0x404128[_0xab5a('0x115')],'scheduledat':moment()[_0xab5a('0xd5')](_0x54b0bb[_0xab5a('0x127')],'minutes')[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x404128[_0xab5a('0xd7')],'ListId':_0x404128['ListId'],'VoiceQueueId':_0x404128['VoiceQueueId']||undefined,'CampaignId':_0x404128['CampaignId']||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x11f')));_0x1706ad({'reschedule':0x1});}}});}}};Dialer[_0xab5a('0x18')][_0xab5a('0x35')]=function(_0x14b2c4){var _0x1aaffb=this['uniqueId'][_0x14b2c4[_0xab5a('0xba')]];var _0x4f9715;if(_0x1aaffb&&_0x1aaffb['type']===_0xab5a('0xbc')){delete this['uniqueId'][_0x14b2c4[_0xab5a('0xba')]];this[_0xab5a('0xbd')](this['campaigns'][_0x1aaffb['queue']]);this['campaigns'][_0x1aaffb[_0xab5a('0xb9')]][_0xab5a('0x128')]+=0x1;_0x4f9715=new Hangup(_0x1aaffb,_0x14b2c4);hopperUtils['createHistory'](_0x4f9715)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x129')));hopperUtils[_0xab5a('0xc6')](_0x4f9715)[_0xab5a('0x9e')](loggerCatch('[syncHangupIvr]'));}if(_0x1aaffb&&_0x1aaffb[_0xab5a('0xbb')]!==_0xab5a('0xbc')&&isNotNull(this[_0xab5a('0x1d')][_0x1aaffb['queue']][_0xab5a('0x12a')])){delete this[_0xab5a('0x25')][_0x14b2c4['uniqueid']];this[_0xab5a('0xbd')](this[_0xab5a('0x1d')][_0x1aaffb[_0xab5a('0xb9')]]);this[_0xab5a('0x1d')][_0x1aaffb['queue']][_0xab5a('0x10a')]+=0x1;this[_0xab5a('0x1d')][_0x1aaffb[_0xab5a('0xb9')]]['outboundAnswerAgiCallsDay']+=0x1;_0x4f9715=new Hangup(_0x1aaffb,_0x14b2c4);_0x4f9715[_0xab5a('0x6a')]=0x10;_0x4f9715[_0xab5a('0x6b')]=_0xab5a('0x12b');_0x4f9715[_0xab5a('0x10d')]=_0xab5a('0x12c');hopperUtils[_0xab5a('0xc4')](_0x4f9715)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x129')));hopperUtils['moveContactManagedDialer'](_0x4f9715)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x12d')));}if(_0x1aaffb&&_0x1aaffb[_0xab5a('0xbb')]!==_0xab5a('0xbc')&&!isNotNull(this[_0xab5a('0x1d')][_0x1aaffb['queue']][_0xab5a('0x12a')])){delete this['uniqueId'][_0x14b2c4[_0xab5a('0xba')]];this[_0xab5a('0xbd')](this['voiceQueues'][_0x1aaffb[_0xab5a('0xb9')]]);this[_0xab5a('0x1d')][_0x1aaffb[_0xab5a('0xb9')]]['outboundUnknownCallsDay']+=0x1;_0x4f9715=new Hangup(_0x1aaffb,_0x14b2c4);_0x4f9715[_0xab5a('0x6a')]=0xc;_0x4f9715['statedesc']=_0x14b2c4[_0xab5a('0x12e')];_0x4f9715['membername']=_0xab5a('0x12f');hopperUtils[_0xab5a('0xc4')](_0x4f9715)['catch'](loggerCatch(_0xab5a('0x129')));hopperUtils[_0xab5a('0xc6')](_0x4f9715)['catch'](loggerCatch(_0xab5a('0x12d')));}};Dialer[_0xab5a('0x18')]['syncQueueSummary']=function(_0x2d02cd){var _0x25f8c6=this;if(!_0x25f8c6['queuesSummary'][_0x2d02cd[_0xab5a('0x46')]]){_0x25f8c6[_0xab5a('0x130')][_0x2d02cd['name']]={'running':![]};}else if(_0x25f8c6[_0xab5a('0x130')][_0x2d02cd[_0xab5a('0x46')]]['running']===!![]){return;}else if(_0x25f8c6[_0xab5a('0x130')][_0x2d02cd['name']]['running']===![]){_0x25f8c6[_0xab5a('0x130')][_0x2d02cd[_0xab5a('0x46')]][_0xab5a('0x131')]=!![];}var _0x4ba092=_0x25f8c6['voiceQueues'][_0x2d02cd[_0xab5a('0x46')]];var _0x4b9658=_0x4ba092[_0xab5a('0x66')]!==utils[_0xab5a('0x67')]['INACTIVE'];var _0x4992d2=utils[_0xab5a('0x132')](_0x4ba092);_0x4ba092['statusMessage']=utils[_0xab5a('0x133')](_0x4ba092,_0x25f8c6['trunks']);Promise[_0xab5a('0x134')]()[_0xab5a('0x3d')](function(){if(_0x4ba092[_0xab5a('0x135')]===utils[_0xab5a('0x67')][_0xab5a('0x136')]){if(_0x4b9658){clearPredictiveAttributes(_0x4ba092);_0x2d02cd[_0xab5a('0x27')]=undefined;_0x2d02cd[_0xab5a('0x28')]=undefined;}if(_0x4ba092['statusMessage']===utils[_0xab5a('0x67')][_0xab5a('0x136')]){_0x2d02cd['available']=0x0;_0x2d02cd[_0xab5a('0xef')]=0x0;_0x2d02cd[_0xab5a('0x137')]=0x0;_0x2d02cd[_0xab5a('0x138')]=0x0;_0x2d02cd[_0xab5a('0x139')]=0x0;}}else if(_0x4ba092[_0xab5a('0x135')]===utils[_0xab5a('0x67')]['ACTIVE']&&!_0x4992d2){return _0x25f8c6['ifTime'](_0x4ba092,!![])['then'](function(){return _0x25f8c6['ifTime'](_0x4ba092,![]);})[_0xab5a('0x3d')](function(){return _0x25f8c6[_0xab5a('0xab')](_0x4ba092);})['catch'](function(_0x1325b8){loggerSyncQueueSummary['debug'](_0xab5a('0x13a'),util['inspect'](_0x1325b8,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4ba092);});}else{clearPredictiveAttributes(_0x4ba092);}})['then'](function(){var _0x528f5d=_0x2d02cd[_0xab5a('0x13b')](_0x4ba092);if(_0x528f5d||_0x4ba092[_0xab5a('0x13c')]){_0x4ba092['queueSummaryCountersUpdated']=![];_0x2d02cd['updateReportFromOutboundQueue'](_0x4ba092);Object[_0xab5a('0x13d')](_0x4ba092,_0x2d02cd);emitOutboundVoiceQueueSummary(_0x2d02cd);}_0x25f8c6[_0xab5a('0x130')][_0x4ba092[_0xab5a('0x46')]][_0xab5a('0x131')]=![];})[_0xab5a('0x9e')](function(_0x209f5f){logger[_0xab5a('0x62')](_0xab5a('0x13a'),util[_0xab5a('0x44')](_0x209f5f,{'showHidden':![],'depth':null}));_0x25f8c6[_0xab5a('0x130')][_0x4ba092[_0xab5a('0x46')]]['running']=![];});};Dialer[_0xab5a('0x18')][_0xab5a('0x33')]=_[_0xab5a('0x13e')](function(){var _0x5f0b75=_[_0xab5a('0x13f')](this['voiceQueues'],function(_0x35a4bc){return _0x35a4bc['dialPreviewRecallmeReminder'];});var _0x5795be=_[_0xab5a('0x13f')](this[_0xab5a('0x1f')],function(_0x1d09fe){return _0x1d09fe['online']&&_0x1d09fe[_0xab5a('0x86')]===_0xab5a('0x140');});if(_0x5f0b75[_0xab5a('0x96')]>0x0&&_0x5795be[_0xab5a('0x96')]>0x0){return Promise['resolve']()['then'](cmHopper['handlePreviewRecallNotifications'](_['map'](_0x5f0b75,'id'),previewRecallmeReminderInterval,_[_0xab5a('0x141')](_0x5795be,'id')))[_0xab5a('0x3d')](function(_0x1d5a43){for(var _0x1347bf=0x0;_0x1347bf<_0x1d5a43[_0xab5a('0x96')];_0x1347bf++){var _0x40dbc3=_0x1d5a43[_0x1347bf][_0xab5a('0x142')][_0xab5a('0x46')];if(_0x40dbc3)io['to'](util[_0xab5a('0x7a')]('user:%s',_0x40dbc3))[_0xab5a('0x40')](_0xab5a('0x143'),{'hopper':_0x1d5a43[_0x1347bf]});}})[_0xab5a('0x9e')](function(_0x242a52){logger['error']('checkPreviewRecallReminder',_0x242a52);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xab5a('0x18')][_0xab5a('0x144')]=function(){var _0x280083=this;setInterval(function(){_0x280083[_0xab5a('0x145')](_0x280083[_0xab5a('0x25')],_0xab5a('0x146'));_0x280083[_0xab5a('0x145')](_0x280083[_0xab5a('0x23')],'[actions]');},0x32c8);};Dialer[_0xab5a('0x18')][_0xab5a('0x145')]=function(_0x5935d5,_0x55cfed){var _0x30652c=this;for(var _0x32c9d2 in _0x5935d5){if(typeof _0x5935d5[_0x32c9d2]!=='undefined'){this[_0xab5a('0x1c')]['enqueue'](function(){if(!_[_0xab5a('0xed')](_0x5935d5[_0x32c9d2])){return ami[_0xab5a('0x98')]({'action':_0xab5a('0x86'),'channel':_0x5935d5[_0x32c9d2][_0xab5a('0xe9')]})[_0xab5a('0x9e')](function(_0x5d0f7f){if(_0x5d0f7f['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x5935d5[_0x32c9d2]&&_0x5935d5[_0x32c9d2][_0xab5a('0xbb')]!==_0xab5a('0xbc')){_0x30652c['updateOriginated'](_0x30652c[_0xab5a('0x1d')][_0x5935d5[_0x32c9d2][_0xab5a('0xb9')]]);logger[_0xab5a('0x62')]('[Dialer][checkChannel]',_0x55cfed,_0x32c9d2,_0x5935d5[_0x32c9d2]['queue']);delete _0x5935d5[_0x32c9d2];}if(_0x5935d5[_0x32c9d2]&&_0x5935d5[_0x32c9d2][_0xab5a('0xbb')]===_0xab5a('0xbc')){_0x30652c[_0xab5a('0xbd')](_0x30652c[_0xab5a('0x1e')][_0x5935d5[_0x32c9d2][_0xab5a('0xb9')]]);logger[_0xab5a('0x62')](_0xab5a('0x147'),_0x55cfed,_0x32c9d2,_0x5935d5[_0x32c9d2][_0xab5a('0xb9')]);delete _0x5935d5[_0x32c9d2];}},0x2328);}});}});}}};Dialer[_0xab5a('0x18')][_0xab5a('0x148')]=function(_0x3b4e61){return Promise['resolve']()[_0xab5a('0x3d')](voiceQueueRt['getVoiceQueueRtPauses'](_0x3b4e61))[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x149')));};Dialer[_0xab5a('0x18')][_0xab5a('0xbd')]=function(_0x3ea620){if(!_[_0xab5a('0x3f')](_0x3ea620)&&_0x3ea620!==null){if(typeof _0x3ea620[_0xab5a('0x14a')]!=='undefined'){if(_0x3ea620[_0xab5a('0x14a')]>0x0){_0x3ea620[_0xab5a('0x14a')]-=0x1;}else{logger[_0xab5a('0x62')](_0xab5a('0x14b'));}}}else{logger[_0xab5a('0x62')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0xab5a('0x18')]['loggerHandler']=function(_0x5b8642,_0x2c2187){var _0x1e138c=this;return function(_0x5692f5){_0x1e138c['updateOriginated'](_0x2c2187);logger['error'](_0x5b8642,util[_0xab5a('0x44')](_0x5692f5,{'showHidden':![],'depth':null}));};};Dialer['prototype']['emptyContact']=function(_0xf95522,_0x7ec3ef,_0x313702){var _0x1694e7={'state':0x19,'statedesc':_0xab5a('0x14c')};this['updateOriginated'](_0x7ec3ef);this[_0xab5a('0x110')](_['merge'](_0x1694e7,_[_0xab5a('0x72')](_0x313702,[_0xab5a('0xd7'),_0xab5a('0xd8'),_0xab5a('0x14d'),_0xab5a('0xd9'),_0xab5a('0xe6')])),_0xab5a('0x14e'),_0xab5a('0x14f'));logger[_0xab5a('0x62')](_0xf95522);};Dialer[_0xab5a('0x18')][_0xab5a('0x110')]=function(_0x4456ad,_0x21eea6,_0xbda9bf){hopperUtils['createHistory'](_0x4456ad)[_0xab5a('0x9e')](loggerCatch(_0x21eea6));hopperUtils[_0xab5a('0xc6')](_0x4456ad)[_0xab5a('0x9e')](loggerCatch(_0xbda9bf));};Dialer[_0xab5a('0x18')]['queueCallerAbandonCreateState']=function(_0x2f7867,_0x29c046){hopperUtils['createHistory'](_0x2f7867)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xc5')));if(_0x29c046==0x0){hopperUtils[_0xab5a('0xc6')](_0x2f7867)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x150')));}};Dialer[_0xab5a('0x18')][_0xab5a('0x151')]=function(_0x1064b5){return Promise['resolve']()[_0xab5a('0x3d')](cmHopper[_0xab5a('0x152')](_0x1064b5['id'],previewRecallmeReminderInterval))['then'](function(_0x26770d){for(var _0x20bb15=0x0;_0x20bb15<_0x26770d[_0xab5a('0x96')];_0x20bb15++){var _0x2429dd=_0x26770d[_0x20bb15][_0xab5a('0x142')]['name'];if(_0x2429dd)io['to'](util['format'](_0xab5a('0x153'),_0x2429dd))[_0xab5a('0x40')](_0xab5a('0x143'),{'hopper':_0x26770d[_0x20bb15]});}})['catch'](function(){});};Dialer[_0xab5a('0x18')][_0xab5a('0xaa')]=function(_0x321b2f){var _0x1d22d1=this;return function(){_0x1d22d1['handleIvr'](_0x321b2f);};};Dialer[_0xab5a('0x18')][_0xab5a('0x154')]=function(_0x5a6f39,_0x278e1c){var _0x33e920=this;var _0x2dcddc=uuid['v4']();this['actions'][_0x2dcddc]=new Action(_0x5a6f39,_0x278e1c,_0x2dcddc);return new Promise(function(_0x28c534,_0x58e5b7){if(_[_0xab5a('0x3f')](_0x5a6f39)&&typeof _0x5a6f39!==_0xab5a('0x155')){return _0x58e5b7(msgResponse(_0xab5a('0x156'),_0xab5a('0x8e'),_0xab5a('0x157')));}if(_[_0xab5a('0x3f')](_0x278e1c['phone'])||_0x278e1c[_0xab5a('0x158')]===null){return _0x58e5b7(msgResponse(_0xab5a('0x156'),_0xab5a('0x8e'),_0xab5a('0x159')));}var _0x2f7a04={'XMD-CALLERID':_0x33e920[_0xab5a('0x23')][_0x2dcddc][_0xab5a('0x15a')](),'XMD-AGI':_0x5a6f39[_0xab5a('0x12a')]?util['format'](_0xab5a('0x15b'),ipAgi,_0x5a6f39[_0xab5a('0x12a')]):_0xab5a('0x15c'),'XMD-AGIAFTER':_0x5a6f39['dialQueueProject2']?util[_0xab5a('0x7a')]('\x22agi://%s/square,%s\x22',ipAgi,_0x5a6f39[_0xab5a('0xc1')]):'NONE','XMD-QUEUE':utils[_0xab5a('0x15d')](_0x5a6f39)?util[_0xab5a('0x7a')](_0xab5a('0x15e'),_0x5a6f39[_0xab5a('0x46')],_0x5a6f39[_0xab5a('0x15f')]||'',_0x5a6f39[_0xab5a('0xc2')]?'c':'',_0x5a6f39['dialQueueTimeout']||0x3):'NONE','XMD-CONTACTID':_0x278e1c[_0xab5a('0xd7')],'XMD-CDRTYPE':_0xab5a('0x160'),'CALLERID(all)':_0x33e920[_0xab5a('0x23')][_0x2dcddc][_0xab5a('0x15a')](),'XMD-AMD':_0x5a6f39['dialAMDActive']?_0xab5a('0x161'):_0xab5a('0x15c'),'XMD-DESTINATION':'xcally-motion-dialer'};if(_0x5a6f39[_0xab5a('0x113')]){_0x2f7a04[_0xab5a('0x162')]=_0x5a6f39[_0xab5a('0x163')]||0x9c4;_0x2f7a04[_0xab5a('0x164')]=_0x5a6f39['dialAMDGreeting']||0x5dc;_0x2f7a04[_0xab5a('0x165')]=_0x5a6f39[_0xab5a('0x166')]||0x320;_0x2f7a04[_0xab5a('0x167')]=_0x5a6f39[_0xab5a('0x168')]||0x1388;_0x2f7a04[_0xab5a('0x169')]=_0x5a6f39[_0xab5a('0x16a')]||0x64;_0x2f7a04['XMD-AMDBETWEENWORDSSILENCE']=_0x5a6f39[_0xab5a('0x16b')]||0x32;_0x2f7a04['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x5a6f39[_0xab5a('0x16c')]||0x3;_0x2f7a04['XMD-AMDSILENCETHRESHOLD']=_0x5a6f39[_0xab5a('0x16d')]||0x100;_0x2f7a04['XMD-AMDMAXIMUMWORDLENGTH']=_0x5a6f39[_0xab5a('0x16e')]||0x1388;}if(utils[_0xab5a('0x15d')](_0x5a6f39)){_0x2f7a04['XMD-VOICEQUEUEID']=_0x278e1c[_0xab5a('0xd9')];}else{_0x2f7a04[_0xab5a('0x16f')]=_0x278e1c[_0xab5a('0xe6')];}var _0x3fba39=utils[_0xab5a('0x170')](_0x278e1c[_0xab5a('0x171')]);Object['assign'](_0x2f7a04,_0x3fba39);var _0x40d49c=_0x33e920[_0xab5a('0x83')](_0x5a6f39['Trunk'])?utils['getCallerId'](_0x5a6f39['Trunk']['callerid'],_0x5a6f39[_0xab5a('0x172')],_0x5a6f39[_0xab5a('0x173')]>0x0?utils[_0xab5a('0x174')](_0x5a6f39[_0xab5a('0x175')],_0x5a6f39[_0xab5a('0x173')]):_0x5a6f39['dialOriginateCallerIdNumber']):utils[_0xab5a('0x176')](_[_0xab5a('0xed')](_0x5a6f39[_0xab5a('0x89')])?_0x5a6f39[_0xab5a('0x88')][_0xab5a('0x177')]:_0x5a6f39[_0xab5a('0x89')][_0xab5a('0x177')],_0x5a6f39[_0xab5a('0x172')],_0x5a6f39[_0xab5a('0x173')]>0x0?utils['getCallerIdRandom'](_0x5a6f39['dialOriginateCallerIdNumber'],_0x5a6f39[_0xab5a('0x173')]):_0x5a6f39['dialOriginateCallerIdNumber']);if(_0x40d49c){_0x2f7a04[_0xab5a('0x178')]=_0x33e920[_0xab5a('0x23')][_0x2dcddc]['originatecalleridname']=utils[_0xab5a('0x179')](_0x40d49c);_0x2f7a04['XMD-ORIGINATECALLERIDNUM']=_0x278e1c['phone'];}_0x5a6f39['variables']=_0x2f7a04;return ami[_0xab5a('0x98')]({'actionid':_0x2dcddc,'action':_0xab5a('0x156'),'channel':_0x33e920['isTrunkReachable'](_0x5a6f39[_0xab5a('0x88')])?util[_0xab5a('0x7a')](_0xab5a('0x17a'),_0x5a6f39[_0xab5a('0x88')]['name'],isNotNull(_0x5a6f39['dialPrefix'])?_0x5a6f39['dialPrefix'][_0xab5a('0x17b')]()||'':'',_0x5a6f39[_0xab5a('0x17c')]>0x0?_0x278e1c['phone'][_0xab5a('0x17d')](_0x5a6f39['dialCutDigit']):_0x278e1c[_0xab5a('0x158')]):util[_0xab5a('0x7a')](_0xab5a('0x17a'),_[_0xab5a('0xed')](_0x5a6f39['TrunkBackup'])?_0x5a6f39[_0xab5a('0x88')][_0xab5a('0x46')]:_0x5a6f39[_0xab5a('0x89')][_0xab5a('0x46')],isNotNull(_0x5a6f39[_0xab5a('0x17e')])?_0x5a6f39[_0xab5a('0x17e')]['trim']()||'':'',_0x5a6f39[_0xab5a('0x17c')]>0x0?_0x278e1c['phone']['substring'](_0x5a6f39[_0xab5a('0x17c')]):_0x278e1c[_0xab5a('0x158')]),'callerid':_0x40d49c,'Exten':_0xab5a('0x108'),'Context':'from-sip','Priority':'1','variable':_0x2f7a04,'timeout':(_0x5a6f39['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x2dcddc})[_0xab5a('0x3d')](function(_0x37734f){return _0x28c534(_0x37734f);})[_0xab5a('0x9e')](function(_0x59719b){_0x5a6f39[_0xab5a('0x17f')]+=0x1;var _0x4c1afb=new History(_0x33e920[_0xab5a('0x23')][_0x2dcddc]);logger['error'](util[_0xab5a('0x7a')](_0xab5a('0x180'),JSON[_0xab5a('0x71')](_0x59719b)));_0x4c1afb['state']=0xe;_0x4c1afb[_0xab5a('0x6b')]=_0xab5a('0x181');_0x4c1afb['starttime']=moment()[_0xab5a('0x7a')](_0xab5a('0xc3'));_0x4c1afb['endtime']=_0x4c1afb[_0xab5a('0x6d')];hopperUtils[_0xab5a('0xc4')](_0x4c1afb)['catch'](loggerCatch(_0xab5a('0x182')));_0x33e920['moveContactManagedDialer'](_0x4c1afb)[_0xab5a('0x9e')](loggerCatch('[originate][error]'))[_0xab5a('0x1b')](function(){delete _0x33e920[_0xab5a('0x23')][_0x2dcddc];return _0x58e5b7(msgResponse(_0xab5a('0x156'),'Error',_0xab5a('0x183')));});});});};Dialer['prototype'][_0xab5a('0x184')]=function(_0x33b288,_0x138df5,_0x425431){var _0x2acb67=new History(_0x138df5);if(_0x2acb67[_0xab5a('0x117')]+_0x2acb67[_0xab5a('0x118')]+_0x2acb67[_0xab5a('0x119')]+_0x2acb67[_0xab5a('0x125')]+_0x2acb67[_0xab5a('0xd4')]+_0x2acb67[_0xab5a('0xe4')]+_0x2acb67[_0xab5a('0x115')]+_0x2acb67[_0xab5a('0x185')]>=_0x425431['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x33b288){case 0x3:if(_0x2acb67[_0xab5a('0x119')]>=_0x425431[_0xab5a('0x186')]-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countnoanswerretry':_0x2acb67[_0xab5a('0x119')]+=0x1,'scheduledat':moment()[_0xab5a('0xd5')](_0x425431[_0xab5a('0x187')],_0xab5a('0xd6'))[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2acb67['ContactId'],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x188')));break;case 0x5:if(_0x2acb67['countbusyretry']>=_0x425431[_0xab5a('0x189')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x2acb67['countbusyretry']+=0x1,'scheduledat':moment()[_0xab5a('0xd5')](_0x425431[_0xab5a('0x18a')],'minutes')[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x2acb67[_0xab5a('0xd7')],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch('[rescheduleContact]\x20[Busy]'));break;case 0x8:if(_0x2acb67[_0xab5a('0x118')]>=_0x425431['dialCongestionMaxRetry']-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countcongestionretry':_0x2acb67[_0xab5a('0x118')]+=0x1,'scheduledat':moment()[_0xab5a('0xd5')](_0x425431[_0xab5a('0x18b')],'minutes')[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x2acb67['ContactId'],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67['VoiceQueueId']||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x18c')));break;case 0x0:if(_0x2acb67[_0xab5a('0x125')]>=_0x425431[_0xab5a('0x18d')]-0x1){return!![];}else{hopperUtils[_0xab5a('0xe5')]({'active':![],'countnosuchnumberretry':_0x2acb67[_0xab5a('0x125')]+=0x1,'scheduledat':moment()[_0xab5a('0xd5')](_0x425431[_0xab5a('0x18e')],_0xab5a('0xd6'))[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2acb67['ContactId'],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x18f')));}break;case 0xa:if(_0x2acb67[_0xab5a('0xd4')]>=_0x425431[_0xab5a('0xd2')]-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countdropretry':_0x2acb67['countdropretry']+=0x1,'scheduledat':moment()['add'](_0x425431[_0xab5a('0xcf')],_0xab5a('0xd6'))[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x2acb67[_0xab5a('0xd7')],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xda')));break;case 0xb:if(_0x2acb67[_0xab5a('0xe4')]>=_0x425431['dialAbandonedMaxRetry']-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countabandonedretry':_0x2acb67[_0xab5a('0xe4')]+=0x1,'scheduledat':moment()['add'](_0x425431['dialAbandonedRetryFrequency'],_0xab5a('0xd6'))[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x2acb67[_0xab5a('0xd7')],'ListId':_0x2acb67['ListId'],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67['CampaignId']||undefined})[_0xab5a('0x9e')](loggerCatch('[rescheduleContact][Abandoned]'));break;case 0x13:if(_0x2acb67[_0xab5a('0x115')]>=_0x425431['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countmachineretry':_0x2acb67[_0xab5a('0x115')]+=0x1,'scheduledat':moment()['add'](_0x425431[_0xab5a('0x127')],'minutes')['format'](_0xab5a('0xc3')),'ContactId':_0x2acb67[_0xab5a('0xd7')],'ListId':_0x2acb67['ListId'],'VoiceQueueId':_0x2acb67[_0xab5a('0xd9')]||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x11f')));break;case 0x14:if(_0x2acb67['countagentrejectretry']>=_0x425431[_0xab5a('0x190')]-0x1){return!![];}hopperUtils[_0xab5a('0xe5')]({'active':![],'countagentrejectretry':_0x2acb67[_0xab5a('0x185')]+=0x1,'scheduledat':moment()[_0xab5a('0xd5')](_0x425431['dialAgentRejectRetryFrequency'],_0xab5a('0xd6'))[_0xab5a('0x7a')](_0xab5a('0xc3')),'ContactId':_0x2acb67[_0xab5a('0xd7')],'ListId':_0x2acb67[_0xab5a('0xd8')],'VoiceQueueId':_0x2acb67['VoiceQueueId']||undefined,'CampaignId':_0x2acb67[_0xab5a('0xe6')]||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x191')));break;default:return!![];}};Dialer[_0xab5a('0x18')][_0xab5a('0x104')]=function(_0x4b3365,_0x315102,_0xe0de3d){var _0x2387d3=this;var _0x3a62ab=new History(_0x4b3365);var _0x43189a=![];var _0x2aeebf;var _0x29bfc8;return new Promise(function(_0x1557c6,_0x2841a5){if(_[_0xab5a('0x3f')](_0x315102)&&typeof _0x315102!==_0xab5a('0x155')){return _0x2841a5(msgResponse(_0xab5a('0x192'),'Failure',_0xab5a('0x193')));}if(_[_0xab5a('0x3f')](_0xe0de3d)&&typeof _0xe0de3d!==_0xab5a('0x155')){return _0x2841a5(msgResponse(_0xab5a('0x192'),_0xab5a('0x8e'),_0xab5a('0x194')));}hopperUtils[_0xab5a('0xe3')](_0x3a62ab,_0xe0de3d[_0xab5a('0x195')],_0x315102)[_0xab5a('0x3d')](function(_0x49fad7){if(_0x49fad7['additional']==0x1)_0x43189a=!![];switch(_0xe0de3d[_0xab5a('0x195')]){case'0':_0x315102[_0xab5a('0x196')]+=0x1;_0x3a62ab['state']=0x0;_0x3a62ab[_0xab5a('0x6b')]='NoSuchNumber';_0x3a62ab['countnosuchnumberretry']+=0x1;_0x3a62ab[_0xab5a('0xce')]+=0x1;ami[_0xab5a('0x40')](_0xab5a('0x197'),ut[_0xab5a('0x116')](_0x4b3365,_0xab5a('0x198')));_0x2aeebf=_0x315102['dialNoSuchNumberRetryFrequency'];_0x29bfc8=_0x315102[_0xab5a('0xd0')];hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2387d3[_0xab5a('0x184')](0x0,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab[_0xab5a('0x125')]>=_0x315102[_0xab5a('0x18d')]){_0x2387d3[_0xab5a('0x11d')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x199'));}else{_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x199'));}}break;case'3':_0x315102['outboundNoAnswerCallsDay']+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0x3;_0x3a62ab['statedesc']=_0xab5a('0x19a');_0x3a62ab['countnoanswerretry']+=0x1;_0x3a62ab[_0xab5a('0xce')]+=0x1;var _0x4fd99d=ut[_0xab5a('0x19b')](_0x4b3365,_0x315102);ami[_0xab5a('0x40')](_0xab5a('0x19c'),_0x4fd99d);_0x2aeebf=_0x315102[_0xab5a('0x187')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2387d3[_0xab5a('0x184')](0x3,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab['countnoanswerretry']>=_0x315102[_0xab5a('0x186')]){_0x2387d3[_0xab5a('0x11d')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x19d'));}else{_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x19d'));}}break;case'5':_0x315102['outboundBusyCallsDay']+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0x5;_0x3a62ab[_0xab5a('0x6b')]='Busy';_0x3a62ab[_0xab5a('0x117')]+=0x1;_0x3a62ab[_0xab5a('0xce')]+=0x1;ami[_0xab5a('0x40')](_0xab5a('0x19e'),ut['buildObj'](_0x4b3365,_0xab5a('0x19f')));_0x2aeebf=_0x315102[_0xab5a('0x18a')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1a0')));if(_0x2387d3[_0xab5a('0x184')](0x5,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab['countbusyretry']>=_0x315102[_0xab5a('0x189')]){_0x2387d3['createStateFinal'](_0x3a62ab,_0x1557c6,_0x2841a5,'reason\x205\x20busy');}else{_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1a1'));}}break;case'8':_0x315102['outboundCongestionCallsDay']+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0x8;_0x3a62ab[_0xab5a('0x6b')]='Congestion';_0x3a62ab[_0xab5a('0x118')]+=0x1;_0x3a62ab['countglobal']+=0x1;_0x2aeebf=_0x315102[_0xab5a('0x18b')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];ami[_0xab5a('0x40')](_0xab5a('0x1a2'),ut[_0xab5a('0x116')](_0x4b3365,'congestion'));hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1a3')));if(_0x2387d3[_0xab5a('0x184')](0x8,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab[_0xab5a('0x118')]>=_0x315102[_0xab5a('0x1a4')]){_0x2387d3[_0xab5a('0x11d')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1a5'));}else{_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1a5'));}}break;case'11':_0x315102[_0xab5a('0x1a6')]+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0xb;_0x3a62ab[_0xab5a('0x6b')]='Abandoned';_0x3a62ab[_0xab5a('0xe4')]+=0x1;_0x3a62ab[_0xab5a('0xce')]+=0x1;_0x2aeebf=_0x315102[_0xab5a('0xe2')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];hopperUtils['createHistory'](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0xe8')));if(_0x2387d3[_0xab5a('0x184')](0xb,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab[_0xab5a('0xe4')]>=_0x315102[_0xab5a('0x1a7')]){_0x2387d3[_0xab5a('0x11d')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1a8'));}else{_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1a8'));}}break;case'20':_0x315102[_0xab5a('0x1a9')]+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0x14;_0x3a62ab[_0xab5a('0x6b')]=_0xab5a('0x1aa');_0x3a62ab[_0xab5a('0x185')]+=0x1;_0x3a62ab[_0xab5a('0xce')]+=0x1;_0x2aeebf=_0x315102[_0xab5a('0x1ab')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];ami['emit'](_0xab5a('0x1ac'),ut[_0xab5a('0x116')](_0x4b3365,'agentreject'));hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1ad')));if(_0x2387d3[_0xab5a('0x184')](0x14,_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab[_0xab5a('0x185')]>=_0x315102[_0xab5a('0x190')]){_0x2387d3[_0xab5a('0x11d')](_0x3a62ab,_0x1557c6,_0x2841a5,'reason\x2020\x20agentreject');}else{_0x2387d3['stateGlobal'](_0x3a62ab,_0x1557c6,_0x2841a5,_0xab5a('0x1ae'));}}break;default:_0x315102[_0xab5a('0x1af')]+=0x1;_0x3a62ab[_0xab5a('0x6a')]=0xc;_0x3a62ab[_0xab5a('0x6b')]=_0xe0de3d['reason'];_0x2aeebf=_0x315102[_0xab5a('0x1ab')];_0x29bfc8=_0x315102[_0xab5a('0xd0')];hopperUtils[_0xab5a('0xc4')](_0x3a62ab)[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1b0')));if(_0x2387d3[_0xab5a('0x184')](_0xe0de3d[_0xab5a('0x195')],_0x4b3365,_0x315102)&&!_0x43189a){if(_0x3a62ab[_0xab5a('0x117')]+_0x3a62ab[_0xab5a('0x118')]+_0x3a62ab[_0xab5a('0x119')]+_0x3a62ab[_0xab5a('0x125')]+_0x3a62ab[_0xab5a('0xd4')]+_0x3a62ab[_0xab5a('0xe4')]+_0x3a62ab[_0xab5a('0x115')]+_0x3a62ab[_0xab5a('0x185')]>=_0x315102[_0xab5a('0x126')]){_0x2387d3[_0xab5a('0x11a')](_0x3a62ab,_0x1557c6,_0x2841a5,_0xe0de3d[_0xab5a('0x195')]);}else{_0x2387d3['createStateFinal'](_0x3a62ab,_0x1557c6,_0x2841a5,_0xe0de3d[_0xab5a('0x195')]);}}}})[_0xab5a('0x3d')](function(){if(_0x43189a){hopperUtils[_0xab5a('0xde')](_0x3a62ab,_0x2aeebf,_0x29bfc8)[_0xab5a('0x3d')](function(){return _0x1557c6(0x1);});}});});};Dialer[_0xab5a('0x18')][_0xab5a('0x11a')]=function(_0x3b20ab,_0x19055d,_0x299cd8,_0x5cb94e){var _0x1f8780=new Final(_0x3b20ab);_0x1f8780[_0xab5a('0x6a')]=0xf;_0x1f8780[_0xab5a('0x6b')]=_0xab5a('0x1b1');this[_0xab5a('0x11d')](_0x1f8780,_0x19055d,_0x299cd8,_0x5cb94e);};Dialer['prototype']['createStateFinal']=function(_0x165c10,_0x4af85b,_0x471ff4,_0x566fa4){hopperUtils[_0xab5a('0xc6')](_0x165c10)[_0xab5a('0x3d')](function(){return _0x4af85b(msgResponse('[callProgressDetecting]',_0xab5a('0x1b2'),_0x566fa4));})['catch'](function(){return _0x471ff4(msgResponse(_0xab5a('0x1b3'),_0xab5a('0x8e'),_0xab5a('0x1b4')));});};Dialer[_0xab5a('0x18')][_0xab5a('0x8')]=function(_0x2b1c4e){var _0x133983=_0x2b1c4e[_0xab5a('0x1b5')]/0x64;var _0x12c8b7=_0x2b1c4e[_0xab5a('0x1b6')]/(_0x2b1c4e['outboundDropCallsDayTimeout']+_0x2b1c4e[_0xab5a('0x10a')]);var _0x3b0e37=Math['round'](_0x2b1c4e[_0xab5a('0x1b7')]*(_0x2b1c4e[_0xab5a('0x1b8')]/0x64));var _0x2816af=Math[_0xab5a('0x1b9')](_0x2b1c4e[_0xab5a('0x1b7')]*(_0x2b1c4e[_0xab5a('0x1ba')]/0x64));var _0x956ce3=_0x2b1c4e[_0xab5a('0x1bb')]+_0x2b1c4e[_0xab5a('0x138')];var _0x386822=Math['floor'](_0x2b1c4e['erlangCalls']*_0x2b1c4e['erlangAbandonmentRate']*_0x2b1c4e[_0xab5a('0x1bc')]*_0x2b1c4e[_0xab5a('0x1bd')]);if(_[_0xab5a('0x3f')](_0x2b1c4e[_0xab5a('0x28')])){if(!_[_0xab5a('0x3f')](_0x2b1c4e[_0xab5a('0x27')])){_0x2b1c4e[_0xab5a('0x27')]=undefined;loggerPredictive['error'](_0xab5a('0x1be'),_0xab5a('0x1bf'));}if(!_['isUndefined'](_0x2b1c4e[_0xab5a('0x61')])){loggerPredictive['error'](_0xab5a('0x1be'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x2b1c4e[_0xab5a('0x61')]);_0x2b1c4e[_0xab5a('0x61')]=undefined;}_0x2b1c4e['startProgressive']=moment()[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xab5a('0x49')](_0x2b1c4e[_0xab5a('0x46')],_0xab5a('0x1c0'),_0x2b1c4e[_0xab5a('0x28')]);this[_0xab5a('0xaf')](_0x2b1c4e,0x1);}else if(ifInterval(_0x2b1c4e['dialPredictiveInterval'],_0x2b1c4e[_0xab5a('0x28')])){this['handlePower'](_0x2b1c4e,0x1);loggerPredictiveCalls['info'](_0xab5a('0x1c1'),_0x2b1c4e[_0xab5a('0x28')],_0x2b1c4e[_0xab5a('0x46')]);_0x2b1c4e['erlangCalls']=0x0;_0x2b1c4e['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x133983<_0x12c8b7&&_0x2b1c4e[_0xab5a('0x1c2')]===_0xab5a('0x1c3')){clearPredictiveAttributes(_0x2b1c4e);loggerPredictive[_0xab5a('0x49')]('[stopMethodPredictive][ReStartProgressive][ExceededDropDay]','Dropped\x20calls\x20day',_0x12c8b7,_0xab5a('0x28'),_0x2b1c4e[_0xab5a('0x46')]);}else if(_0x386822<_0x2b1c4e[_0xab5a('0xcb')]&&_0x2b1c4e[_0xab5a('0x1c2')]===_0xab5a('0x1c3')){clearPredictiveAttributes(_0x2b1c4e);loggerPredictive['info'](_0xab5a('0x1c4'),_0xab5a('0x1c5'),_0x386822,_0xab5a('0x1c6'),_0x2b1c4e[_0xab5a('0xcb')],_0xab5a('0x28'),_0x2b1c4e[_0xab5a('0x46')]);}else if(!ifInterval(_0x2b1c4e[_0xab5a('0x1c7')],_0x2b1c4e['startProgressive'])&&_[_0xab5a('0x3f')](_0x2b1c4e['startPredictive'])&&!_[_0xab5a('0x3f')](_0x2b1c4e['startProgressive'])){_0x2b1c4e[_0xab5a('0x27')]=moment()[_0xab5a('0x7a')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xab5a('0x49')](_0x2b1c4e[_0xab5a('0x46')],'started\x20in\x20predictive\x20at',_0x2b1c4e[_0xab5a('0x27')]);hopperUtils['avgHandleTime'](_0x2b1c4e[_0xab5a('0x1c7')])['then'](this[_0xab5a('0x1c8')](_0x2b1c4e))[_0xab5a('0x3d')](mergeDataErlangB(_0x2b1c4e))['then'](this[_0xab5a('0x1c9')](_0x2b1c4e))[_0xab5a('0x9e')](loggerCatchPredictive(_0xab5a('0x1ca'),_0x2b1c4e));}else if(!ifInterval(_0x2b1c4e[_0xab5a('0x1c7')],_0x2b1c4e[_0xab5a('0x27')])){_0x2b1c4e[_0xab5a('0xcb')]=0x0;_0x2b1c4e[_0xab5a('0x27')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0xab5a('0x49')](_0x2b1c4e['name'],_0xab5a('0x1cb'),_0x2b1c4e[_0xab5a('0x27')]);clearInterval(_0x2b1c4e[_0xab5a('0x61')]);_0x2b1c4e[_0xab5a('0x61')]=undefined;hopperUtils[_0xab5a('0x1cc')](_0x2b1c4e[_0xab5a('0x1c7')])[_0xab5a('0x3d')](this[_0xab5a('0x1c8')](_0x2b1c4e))['then'](mergeDataErlangB(_0x2b1c4e))['then'](this[_0xab5a('0x1c9')](_0x2b1c4e))[_0xab5a('0x9e')](loggerCatchPredictive(_0xab5a('0x1cd'),_0x2b1c4e));}else if(_0x2b1c4e[_0xab5a('0x1b7')]&&_0x956ce3<_0x2b1c4e['predictiveIntervalAvailable']-_0x2816af){clearPredictiveAttributes(_0x2b1c4e);loggerPredictive[_0xab5a('0x49')](_0x2b1c4e['name'],_0xab5a('0x1ce'),_0x956ce3,_0xab5a('0x1cf'),_0x2b1c4e[_0xab5a('0x1b7')],'-',_0x2816af,'=',_0x2b1c4e[_0xab5a('0x1b7')]-_0x2816af,')');}else if(_0x2b1c4e[_0xab5a('0x1b7')]&&_0x956ce3>_0x2b1c4e[_0xab5a('0x1b7')]+_0x3b0e37){clearPredictiveAttributes(_0x2b1c4e);loggerPredictive[_0xab5a('0x49')](_0x2b1c4e['name'],_0xab5a('0x1ce'),_0x956ce3,_0xab5a('0x1d0'),_0x2b1c4e[_0xab5a('0x1b7')],'+',_0x3b0e37,'=',_0x2b1c4e[_0xab5a('0x1b7')]+_0x3b0e37,')');}};Dialer[_0xab5a('0x18')]['getDataPredictive']=function(_0x4222d2){var _0x3ca3d8=this;return function(_0x31539c){return new Promise(function(_0x7b8223,_0x364dfe){_[_0xab5a('0x5e')](_0x4222d2,_0x31539c[0x0]);if(checkGetDataPredictive(_0x31539c[0x0])){var _0x20cec8=_0x4222d2[_0xab5a('0x1b7')]=_0x4222d2[_0xab5a('0x138')]+_0x4222d2[_0xab5a('0x1bb')];var _0x150cac=_0x4222d2[_0xab5a('0x1c7')]*0x3c;var _0x3b54e8=_0x31539c[0x0][_0xab5a('0x52')]+_0x31539c[0x0][_0xab5a('0x55')];var _0x271c92=(_0x31539c[0x0]['predictiveIntervalAnsweredCalls']+_0x31539c[0x0][_0xab5a('0x4e')]+_0x31539c[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x31539c[0x0]['predictiveIntervalTotalCalls'];_0x4222d2[_0xab5a('0x1bc')]=_0x271c92>0x0?_0x271c92:0x1;switch(_0x4222d2[_0xab5a('0x1c2')]){case'dropRate':var _0x516ed9=_0x4222d2['dialPredictiveOptimizationPercentage']/0x64;return _0x3ca3d8['abandonmentRate'](_0x20cec8,_0x150cac,_0x3b54e8,_0x271c92,_0x516ed9)['then'](function(_0x3a9188){return _0x7b8223(_0x3a9188);});case _0xab5a('0x1d1'):var _0x3df529=_0x4222d2['dialPredictiveOptimizationPercentage']/0x64;return _0x3ca3d8[_0xab5a('0x1d2')](_0x20cec8,_0x150cac,_0x3b54e8,_0x271c92,_0x3df529)[_0xab5a('0x3d')](function(_0xf7d10b){return _0x7b8223(_0xf7d10b);});default:return _0x364dfe(msgResponse(_0xab5a('0x1d3'),_0xab5a('0x8e'),_0xab5a('0x1d4')));}}else{return _0x364dfe(msgResponse(_0xab5a('0x1d3'),_0xab5a('0x8e'),'check\x20failure'));}});};};Dialer[_0xab5a('0x18')][_0xab5a('0x1d5')]=function(_0x28c004){var _0x58c1f3=this;return function(_0x3a9779){return new Promise(function(_0x4675eb,_0x2b86ea){_[_0xab5a('0x5e')](_0x28c004,_0x3a9779[0x0]);if(checkGetDataPredictive(_0x3a9779[0x0])){loggerPredictive[_0xab5a('0x49')](JSON[_0xab5a('0x71')](_0x3a9779[0x0]));if(_0x28c004[_0xab5a('0x1c2')]===_0xab5a('0x1c3')){return _0x58c1f3['getVoiceQueueRtPauses'](_0x28c004['id'])[_0xab5a('0x3d')](function(_0x34579e){var _0x15a675=_0x28c004[_0xab5a('0x1d6')]-_0x34579e[0x0][_0xab5a('0x1d7')];var _0x2fe3c9=_0x28c004[_0xab5a('0x1c7')]*0x3c;var _0x5e386d=_0x3a9779[0x0][_0xab5a('0x52')]+_0x3a9779[0x0][_0xab5a('0x55')];var _0x515be9=(_0x3a9779[0x0][_0xab5a('0x4c')]+_0x3a9779[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x3a9779[0x0][_0xab5a('0x50')])/_0x3a9779[0x0]['predictiveIntervalTotalCalls'];var _0x4c1314=_0x28c004[_0xab5a('0x1b5')]/0x64;_0x28c004['predictiveIntervalPauses']=_0x34579e[0x0][_0xab5a('0x1d7')]||0x0;_0x28c004[_0xab5a('0x1bc')]=_0x515be9>0x0?_0x515be9:0x1;return _0x58c1f3[_0xab5a('0x1d8')](_0x15a675,_0x2fe3c9,_0x5e386d,_0x515be9,_0x4c1314);})[_0xab5a('0x3d')](function(_0x293bcb){return _0x4675eb(_0x293bcb);})[_0xab5a('0x9e')](function(_0x1f3fe4){return _0x2b86ea(msgResponse('[CatchErlangB]','Failure',JSON[_0xab5a('0x71')](_0x1f3fe4)));});}if(_0x28c004[_0xab5a('0x1c2')]==='agentBusyFactor'){return _0x58c1f3[_0xab5a('0x148')](_0x28c004['id'])[_0xab5a('0x3d')](function(_0x289e79){var _0x419b1c=_0x28c004[_0xab5a('0x1d6')]-_0x289e79[0x0][_0xab5a('0x1d7')];var _0x59034c=_0x28c004[_0xab5a('0x1c7')]*0x3c;var _0xe7b801=_0x3a9779[0x0][_0xab5a('0x52')]+_0x3a9779[0x0][_0xab5a('0x55')];var _0xcf5cc3=(_0x3a9779[0x0]['predictiveIntervalAnsweredCalls']+_0x3a9779[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x3a9779[0x0][_0xab5a('0x50')])/_0x3a9779[0x0][_0xab5a('0x4b')];var _0x376240=_0x28c004['dialPredictiveOptimizationPercentage']/0x64;_0x28c004[_0xab5a('0x1d9')]=_0x289e79[0x0][_0xab5a('0x1d7')]||0x0;_0x28c004[_0xab5a('0x1bc')]=_0xcf5cc3>0x0?_0xcf5cc3:0x1;return _0x58c1f3[_0xab5a('0x1d2')](_0x419b1c,_0x59034c,_0xe7b801,_0xcf5cc3,_0x376240);})['then'](function(_0x8f1e5a){return _0x4675eb(_0x8f1e5a);})[_0xab5a('0x9e')](function(_0x114438){return _0x2b86ea(msgResponse('[CatchErlangB]',_0xab5a('0x8e'),JSON['stringify'](_0x114438)));});}}else{return _0x2b86ea(msgResponse(_0xab5a('0x1d3'),_0xab5a('0x8e'),_0xab5a('0x1da')));}});};};Dialer[_0xab5a('0x18')][_0xab5a('0x1c9')]=function(_0x272c5c){var _0x5649ff=this;return function(){var _0x3b77ce=0x0;var _0x20b3d3=Math['floor'](_0x272c5c[_0xab5a('0x1db')]*0x3e8);if(_0x20b3d3>0x0){_0x20b3d3=_0x20b3d3<0x64?0x64:_0x20b3d3;loggerPredictive[_0xab5a('0x49')](_0x272c5c[_0xab5a('0x46')],'one\x20call\x20every:',_0x20b3d3,_0xab5a('0x1dc'));_0x272c5c[_0xab5a('0x61')]=setInterval(function(){_0x5649ff[_0xab5a('0x61')](_0x272c5c);loggerPredictiveCalls[_0xab5a('0x49')](_0xab5a('0x1dd'),_0x3b77ce+=0x1);},_0x20b3d3);}else{loggerPredictive[_0xab5a('0x49')](_0x272c5c[_0xab5a('0x46')],_0xab5a('0x1de'));}};};Dialer[_0xab5a('0x18')][_0xab5a('0x1df')]=function(_0x2f20b4,_0x3af9e5){var _0x395220=this;return function(_0x1ffa54){if(_[_0xab5a('0x48')](_0x1ffa54)){if(_[_0xab5a('0xed')](_0x3af9e5[_0xab5a('0x14d')])||!_0x3af9e5['recallme']){if(_0x2f20b4['dialMethod']==='booked'){_0x2f20b4['queueStatusComplete']=_['isUndefined'](_0x2f20b4['queueStatusComplete'])?!![]:_0x2f20b4[_0xab5a('0x6e')];var _0x2348e8=uuid['v4']();_0x395220['actions'][_0x2348e8]=new Action(_0x2f20b4,_0x3af9e5,_0x2348e8);loggerBooked[_0xab5a('0x49')](_0xab5a('0x1e0'),_0x2348e8,_0xab5a('0x1e1'),JSON[_0xab5a('0x71')](_0x2f20b4[_0xab5a('0x6e')]),_0xab5a('0x1e2'),_0x2f20b4[_0xab5a('0x46')]);if(_0x2f20b4[_0xab5a('0x6e')]){_0x2f20b4['queueStatusComplete']=![];_0x395220[_0xab5a('0x2a')][_0x395220['actions'][_0x2348e8][_0xab5a('0xb9')]]=[];ami[_0xab5a('0x98')]({'actionid':_0x2348e8,'action':_0xab5a('0x1e3'),'queue':_0x2f20b4[_0xab5a('0x46')]})['catch'](function(){_0x395220[_0xab5a('0xbd')](_0x2f20b4);hopperUtils[_0xab5a('0xe5')]({'active':![],'ContactId':_0x395220[_0xab5a('0x23')][_0x2348e8][_0xab5a('0xd7')],'ListId':_0x395220[_0xab5a('0x23')][_0x2348e8][_0xab5a('0xd8')],'VoiceQueueId':_0x395220[_0xab5a('0x23')][_0x2348e8][_0xab5a('0xd9')]||undefined,'CampaignId':_0x395220[_0xab5a('0x23')][_0x2348e8]['CampaignId']||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1e4')));delete _0x395220[_0xab5a('0x23')][_0x2348e8];});}else{loggerBooked[_0xab5a('0x49')](_0xab5a('0x1e5'),JSON['stringify'](_0x2f20b4['queueStatusComplete']),_0xab5a('0x1e2'),_0x2f20b4[_0xab5a('0x46')]);_0x395220[_0xab5a('0xbd')](_0x2f20b4);hopperUtils[_0xab5a('0xe5')]({'active':![],'ContactId':_0x395220[_0xab5a('0x23')][_0x2348e8]['ContactId'],'ListId':_0x395220[_0xab5a('0x23')][_0x2348e8][_0xab5a('0xd8')],'VoiceQueueId':_0x395220[_0xab5a('0x23')][_0x2348e8]['VoiceQueueId']||undefined,'CampaignId':_0x395220[_0xab5a('0x23')][_0x2348e8][_0xab5a('0xe6')]||undefined})['catch'](loggerCatch(_0xab5a('0x1e4')));delete _0x395220[_0xab5a('0x23')][_0x2348e8];}}else{return _0x395220[_0xab5a('0x154')](_0x2f20b4,_0x3af9e5);}}else{if(utils[_0xab5a('0x5f')](undefined,_0x3af9e5[_0xab5a('0x1e6')])<_0x2f20b4['dialRecallMeTimeout']*0x3c){if(_0x3af9e5[_0xab5a('0x142')]&&!_0x3af9e5[_0xab5a('0x142')][_0xab5a('0x1e7')]){_0x395220[_0xab5a('0xf2')]['run'](_0x3af9e5['id'])['finally'](function(){_0x395220[_0xab5a('0xbd')](_0x2f20b4);});}else{hopperUtils[_0xab5a('0x1e8')]({'active':![]},_0x3af9e5['id'],0x1)[_0xab5a('0x1b')](function(){_0x395220[_0xab5a('0xbd')](_0x2f20b4);});}}else{_0x2f20b4[_0xab5a('0x1e9')]+=0x1;_0x395220[_0xab5a('0xbd')](_0x2f20b4);if(_0x2f20b4[_0xab5a('0x1ea')]){hopperUtils[_0xab5a('0xe5')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x3af9e5[_0xab5a('0xd7')],'ListId':_0x3af9e5[_0xab5a('0xd8')],'VoiceQueueId':_0x3af9e5[_0xab5a('0xd9')]||undefined,'CampaignId':_0x3af9e5['CampaignId']||undefined})[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x1eb')));hopperUtils[_0xab5a('0xc4')](createObjHistory(_0x2f20b4,_0x3af9e5,utils[_0xab5a('0x67')][_0xab5a('0x1ec')],0x17,_0xab5a('0x1ed')))['catch'](loggerCatch(_0xab5a('0x1ee')));}else{_0x395220[_0xab5a('0x110')](createObjHistory(_0x2f20b4,_0x3af9e5,utils[_0xab5a('0x67')][_0xab5a('0x1ef')],0x16,'RecallFailedTimeout'),'[Originate][HistoryRecallClose][historyCatch]',_0xab5a('0x1f0'));}}}}else{_0x2f20b4[_0xab5a('0x1f1')]+=0x1;_0x395220[_0xab5a('0x110')](createObjHistory(_0x2f20b4,_0x3af9e5,utils[_0xab5a('0x67')][_0xab5a('0x1f2')],0xd,_0xab5a('0x1f3')),_0xab5a('0x1f4'),'[Originate][MoveBlacklist]');throw _0xab5a('0x1f5');}};};Dialer[_0xab5a('0x18')][_0xab5a('0x1f6')]=function(_0x561337){var _0x38bfb1=this;var _0x35a4dd=_0x561337[_0xab5a('0x1f7')]-_0x561337[_0xab5a('0x14a')];emitCampaignSummary(_0x561337);if(_0x35a4dd>0x0&&_0x561337[_0xab5a('0x1f8')]==0x0){if(_0x35a4dd>this[_0xab5a('0x21')]){_0x35a4dd=this[_0xab5a('0x21')];}_0x561337[_0xab5a('0x1f8')]=0x1;hopperUtils[_0xab5a('0x1f9')](_0x561337,_0x35a4dd)['then'](function(_0x397e70){_0x561337[_0xab5a('0x1f8')]=0x0;if(_0x397e70){if(!utils[_0xab5a('0x1fa')](_0x397e70)){_0x561337[_0xab5a('0x66')]=utils['CAMPAIGN_STATUS']['NO_AVAILABLE_CONTACTS'];logger[_0xab5a('0x49')](_0xab5a('0x1fb')+_0x561337[_0xab5a('0x46')]);}else{_0x561337['originated']+=_0x397e70[_0xab5a('0x96')];_0x561337[_0xab5a('0x66')]=utils[_0xab5a('0x67')][_0xab5a('0x1fc')];for(var _0x35e1e1=0x0;_0x35e1e1<_0x397e70[_0xab5a('0x96')];_0x35e1e1+=0x1){_0x561337[_0xab5a('0x1fd')]+=0x1;if(_['isNil'](_0x397e70[_0x35e1e1])||_['isNil'](_0x397e70[_0x35e1e1][_0xab5a('0x171')])||_[_0xab5a('0xed')](_0x397e70[_0x35e1e1]['phone'])){_0x38bfb1[_0xab5a('0x1fe')](_0xab5a('0x1ff'),_0x561337,_0x397e70[_0x35e1e1]);}else{hopperUtils[_0xab5a('0x200')](_[_0xab5a('0x72')](_0x397e70[_0x35e1e1],[_0xab5a('0xe6'),'phone']))[_0xab5a('0x3d')](_0x38bfb1[_0xab5a('0x1df')](_0x561337,_0x397e70[_0x35e1e1]))[_0xab5a('0x9e')](_0x38bfb1[_0xab5a('0x201')](_0xab5a('0x202'),_0x561337));}}}}})[_0xab5a('0x9e')](loggerGetContactDialer(_0xab5a('0x203'),_0x561337,_0x35a4dd));}};Dialer['prototype'][_0xab5a('0xaf')]=function(_0x3ee86c,_0x146af6){var _0x2747c9=this;var _0x40c152=[];if(_0x146af6<0x1||_0x3ee86c[_0xab5a('0xac')]===_0xab5a('0x7')){_0x146af6=0x1;}var _0xff857f=Math['floor'](_0x3ee86c[_0xab5a('0x1bb')]*_0x146af6)-_0x3ee86c[_0xab5a('0x14a')];if(_0x3ee86c[_0xab5a('0x204')]>0x0){var _0x43c7e2=_0x3ee86c[_0xab5a('0x204')]-_0x3ee86c[_0xab5a('0x14a')]-_0x3ee86c[_0xab5a('0x138')]-_0x3ee86c[_0xab5a('0x139')];if(_0xff857f>_0x43c7e2){_0xff857f=_0x43c7e2;}}if(_0xff857f>0x0&&_0x3ee86c[_0xab5a('0x1f8')]==0x0){if(_0x3ee86c['dialMethod']===_0xab5a('0x7')){_0xff857f=0x1;}if(_0xff857f>this[_0xab5a('0x21')]){_0xff857f=this[_0xab5a('0x21')];}for(var _0x522210 in this[_0xab5a('0x1f')]){if(typeof this[_0xab5a('0x1f')][_0x522210]!==_0xab5a('0xa6')){if(this[_0xab5a('0x1f')][_0x522210][_0xab5a('0x6a')]==='not_inuse'&&this[_0xab5a('0x1f')][_0x522210]['status']===_0xab5a('0x140')){_0x40c152[_0xab5a('0x97')](this[_0xab5a('0x1f')][_0x522210]['id']);}}}_0x3ee86c['temp']=0x1;hopperUtils['getContactDialer'](_0x3ee86c,_0x40c152,_0xff857f)['then'](function(_0x1e1961){_0x3ee86c[_0xab5a('0x1f8')]=0x0;if(_0x1e1961){if(!utils[_0xab5a('0x1fa')](_0x1e1961)){hopperUtils['countReScheduled'](_0x3ee86c)[_0xab5a('0x3d')](sendMessageReschedule(_0x3ee86c))[_0xab5a('0x9e')](loggerCatch(_0xab5a('0x205')));}else{_0x3ee86c[_0xab5a('0x14a')]+=_0x1e1961[_0xab5a('0x96')];_0x3ee86c['message']=_0x3ee86c[_0xab5a('0xac')]===_0xab5a('0x7')?utils[_0xab5a('0x67')][_0xab5a('0x161')]:utils[_0xab5a('0x67')][_0xab5a('0x1fc')];for(var _0x547766=0x0;_0x547766<_0x1e1961[_0xab5a('0x96')];_0x547766+=0x1){if(_['isNil'](_0x1e1961[_0x547766])||_[_0xab5a('0xed')](_0x1e1961[_0x547766][_0xab5a('0x171')])||_[_0xab5a('0xed')](_0x1e1961[_0x547766][_0xab5a('0x158')])){_0x2747c9[_0xab5a('0x1fe')]('[actionOriginate]\x20',_0x3ee86c,_0x1e1961[_0x547766]);}else{hopperUtils[_0xab5a('0x206')](_['pick'](_0x1e1961[_0x547766],[_0xab5a('0xd9'),_0xab5a('0x158')]))[_0xab5a('0x3d')](_0x2747c9['checkContactBlack'](_0x3ee86c,_0x1e1961[_0x547766]))[_0xab5a('0x9e')](_0x2747c9[_0xab5a('0x201')](_0xab5a('0x1ff'),_0x3ee86c));}}}}})[_0xab5a('0x9e')](loggerGetContactDialer('[getContactDialer2]',_0x3ee86c,_0xff857f));}};Dialer[_0xab5a('0x18')][_0xab5a('0x61')]=function(_0x3f0c08){if(_0x3f0c08[_0xab5a('0x204')]>0x0){var _0x17b75e=_0x3f0c08[_0xab5a('0x204')]-_0x3f0c08[_0xab5a('0x14a')]-_0x3f0c08['talking'];if(_0x17b75e>0x0&&_0x3f0c08['temp']==0x0){this[_0xab5a('0x207')](_0x3f0c08);}else{loggerPredictiveCalls[_0xab5a('0x49')](_0xab5a('0x208'));}}else{this[_0xab5a('0x207')](_0x3f0c08);}};Dialer[_0xab5a('0x18')][_0xab5a('0x207')]=function(_0x4bf97f){var _0x4559c2=this;var _0x2be919=[];_0x4bf97f[_0xab5a('0x14a')]+=0x1;for(var _0x43330f in this['agents']){if(typeof this['agents'][_0x43330f]!==_0xab5a('0xa6')){if(this['agents'][_0x43330f][_0xab5a('0x6a')]===_0xab5a('0x209')&&this['agents'][_0x43330f][_0xab5a('0x86')]===_0xab5a('0x140')){_0x2be919[_0xab5a('0x97')](this[_0xab5a('0x1f')][_0x43330f]['id']);}}}_0x4bf97f['temp']=0x1;return this[_0xab5a('0x20a')](_0x4bf97f['id'],_0x2be919,0x1,_0x4bf97f[_0xab5a('0x20b')],_0x4bf97f)[_0xab5a('0x3d')](function(_0x293ba6){_0x4bf97f[_0xab5a('0x1f8')]=0x1;if(_0x293ba6){if(!utils['checkContactEmpty'](_0x293ba6)){utils[_0xab5a('0x64')](_0x4bf97f,0x1,0x0);return hopperUtils['countReScheduled'](_0x4bf97f)['then'](sendMessageReschedule(_0x4bf97f))[_0xab5a('0x9e')](loggerCatch('[countReScheduled]\x20'));}else{_0x4bf97f[_0xab5a('0x66')]=utils[_0xab5a('0x67')]['RUNNING'];if(_[_0xab5a('0xed')](_0x293ba6[0x0])||_[_0xab5a('0xed')](_0x293ba6[0x0][_0xab5a('0x171')])||_[_0xab5a('0xed')](_0x293ba6[0x0][_0xab5a('0x158')])){_0x4559c2[_0xab5a('0x1fe')](_0xab5a('0x1ff'),_0x4bf97f,_0x293ba6[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0xab5a('0x72')](_0x293ba6[0x0],['VoiceQueueId',_0xab5a('0x158')]))[_0xab5a('0x3d')](_0x4559c2['checkContactBlack'](_0x4bf97f,_0x293ba6[0x0]))['catch'](_0x4559c2[_0xab5a('0x201')](_0xab5a('0x20c'),_0x4bf97f));}}}})[_0xab5a('0x9e')](loggerGetContactDialer(_0xab5a('0x20d'),_0x4bf97f,0x1));};Dialer[_0xab5a('0x18')][_0xab5a('0x1d8')]=function(_0x4115ac,_0x384baf,_0x581179,_0x2aaffa,_0x4e491b,_0x50d659){loggerPredictive[_0xab5a('0x49')](_0xab5a('0x20e'));loggerPredictive[_0xab5a('0x49')](_0xab5a('0x20f'),_0x4115ac);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x210'),_0x384baf);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x211'),_0x581179);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x212'),_0x2aaffa);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x213'),_0x4e491b);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x53'));return new Promise(function(_0xc12b09,_0x50508d){if(_0x4115ac<=0x0||isNaN(_0x4115ac)){return _0x50508d(msgResponse('[abandonmentRate]','Error',_0xab5a('0x214')+_0x4115ac));}if(_0x581179<=0x0||isNaN(_0x581179)){return _0x50508d(msgResponse(_0xab5a('0x215'),_0xab5a('0xb8'),_0xab5a('0x216')+_0x581179));}if(_0x2aaffa<=0x0||isNaN(_0x2aaffa)){return _0x50508d(msgResponse(_0xab5a('0x215'),_0xab5a('0xb8'),_0xab5a('0x217')+_0x2aaffa));}if(_0x384baf<=0x0||isNaN(_0x384baf)){return _0x50508d(msgResponse(_0xab5a('0x215'),_0xab5a('0xb8'),_0xab5a('0x218')+_0x384baf));}if(_0x4e491b<=0x0||isNaN(_0x4e491b)){return _0x50508d(msgResponse(_0xab5a('0x215'),'Error',_0xab5a('0x219')+_0x4e491b));}_0x50d659=_0x50d659||0x0;var _0xe326a=0x1/_0x581179;var _0x5e68cb=0x0;var _0x3cc663=0x0;var _0x5ca53e=0x0;var _0x48b87b=0x0;for(var _0x49c828=0x0;_0x5ca53e<_0x4e491b;_0x49c828+=0x1){_0x3cc663=_0x49c828/_0x384baf;_0x5e68cb=(_0x2aaffa*_0x3cc663+_0x50d659)/_0xe326a;_0x5ca53e=utils[_0xab5a('0x21a')](_0x5e68cb,_0x4115ac);_0x48b87b=_0x5e68cb/_0x4115ac*(0x1-utils[_0xab5a('0x21a')](_0x5e68cb,_0x4115ac));}return _0xc12b09({'erlangCalls':_0x49c828,'erlangCallToSecond':_0x384baf/_0x49c828,'erlangAbandonmentRate':_0x5ca53e,'erlangBusyFactor':_0x48b87b});});};Dialer[_0xab5a('0x18')][_0xab5a('0x1d2')]=function(_0x14fb8c,_0x35e2be,_0x30e70d,_0x149627,_0x3e545a,_0x4b93e9){loggerPredictive[_0xab5a('0x49')](_0xab5a('0x21b'));loggerPredictive[_0xab5a('0x49')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x14fb8c);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x35e2be);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x211'),_0x30e70d);loggerPredictive[_0xab5a('0x49')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x149627);loggerPredictive[_0xab5a('0x49')](_0xab5a('0x21c'),_0x3e545a);loggerPredictive['info'](_0xab5a('0x53'));return new Promise(function(_0x5f5b1a,_0x32af97){if(_0x14fb8c<=0x0||isNaN(_0x14fb8c)){return _0x32af97(msgResponse(_0xab5a('0x21d'),_0xab5a('0xb8'),_0xab5a('0x214')+_0x14fb8c));}if(_0x30e70d<=0x0||isNaN(_0x30e70d)){return _0x32af97(msgResponse('[busyFactor]',_0xab5a('0xb8'),'Ts\x20=\x20'+_0x30e70d));}if(_0x149627<=0x0||isNaN(_0x149627)){return _0x32af97(msgResponse(_0xab5a('0x21d'),_0xab5a('0xb8'),'p\x20=\x20'+_0x149627));}if(_0x35e2be<=0x0||isNaN(_0x35e2be)){return _0x32af97(msgResponse(_0xab5a('0x21d'),'Error',_0xab5a('0x218')+_0x35e2be));}if(_0x3e545a<=0x0||isNaN(_0x3e545a)){return _0x32af97(msgResponse('[busyFactor]',_0xab5a('0xb8'),_0xab5a('0x21e')+_0x3e545a));}_0x4b93e9=_0x4b93e9||0x0;var _0x41b4be=0x1/_0x30e70d;var _0x445da9=0x0;var _0x3eeb69=0x0;var _0x52a6d3=0x0;var _0x635f45=0x0;for(var _0xd2d2d8=0x0;_0x635f45<_0x3e545a;_0xd2d2d8+=0x1){_0x3eeb69=_0xd2d2d8/_0x35e2be;_0x445da9=(_0x149627*_0x3eeb69+_0x4b93e9)/_0x41b4be;_0x52a6d3=utils[_0xab5a('0x21a')](_0x445da9,_0x14fb8c);_0x635f45=_0x445da9/_0x14fb8c*(0x1-utils[_0xab5a('0x21a')](_0x445da9,_0x14fb8c));}return _0x5f5b1a({'erlangCalls':_0xd2d2d8,'erlangCallToSecond':_0x35e2be/_0xd2d2d8,'erlangAbandonmentRate':_0x52a6d3,'erlangBusyFactor':_0x635f45});});};module[_0xab5a('0x21f')]=Dialer;
\ No newline at end of file
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_0x39a51a=function(_0x4116ff){while(--_0x4116ff){_0x19bf84['push'](_0x19bf84['shift']());}};_0x39a51a(++_0x577081);}(_0x10c6,0x134));var _0x610c=function(_0x2ae80e,_0x364045){_0x2ae80e=_0x2ae80e-0x0;var _0x52717c=_0x10c6[_0x2ae80e];return _0x52717c;};'use strict';var util=require(_0x610c('0x0'));var _=require(_0x610c('0x1'));var uuid=require(_0x610c('0x2'));var moment=require(_0x610c('0x3'));var rr=require('rr');var Redis=require(_0x610c('0x4'));var utils=require(_0x610c('0x5'));var hopperUtils=require(_0x610c('0x6'));var ut=require(_0x610c('0x7'));var config=require('../../../config/environment/');var logger=require(_0x610c('0x8'))('dialer');var loggerBooked=require(_0x610c('0x8'))('booked');var loggerPredictive=require(_0x610c('0x8'))('predictive');var loggerPredictiveCalls=require(_0x610c('0x8'))(_0x610c('0x9'));var loggerSyncQueueSummary=require(_0x610c('0x8'))(_0x610c('0xa'));var ami=require(_0x610c('0xb'));config[_0x610c('0xc')]=_[_0x610c('0xd')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x610c('0xe'))(new Redis(config[_0x610c('0xc')]));var cmHopper=require(_0x610c('0xf'));var voiceQueueRt=require(_0x610c('0x10'));var RpcSetting=require(_0x610c('0x11'));var Interval=require('../rpc/interval');var Action=require(_0x610c('0x12'));var History=require('./models/history');var Final=require(_0x610c('0x13'));var AgentComplete=require(_0x610c('0x14'));var QueueCallerAbandon=require(_0x610c('0x15'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0x610c('0x16')]||_0x610c('0x17');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x610c('0x18')]['enqueue']=function(_0x3d134e){this[_0x610c('0x19')]=this['tail']?this['tail'][_0x610c('0x1a')](_0x3d134e):_0x3d134e();};function Dialer(_0x39c37f,_0x4b0439){this[_0x610c('0x1b')]=new Sequence();this[_0x610c('0x1c')]=_0x4b0439;this[_0x610c('0x1d')]=_0x39c37f[_0x610c('0x1d')];this['campaigns']=_0x39c37f[_0x610c('0x1e')];this[_0x610c('0x1f')]=_0x39c37f['agents'];this[_0x610c('0x20')]=_0x39c37f[_0x610c('0x20')];this[_0x610c('0x21')]=config[_0x610c('0x21')]||0x2;this[_0x610c('0x22')]={};this[_0x610c('0x23')]={};this[_0x610c('0x24')]={};this[_0x610c('0x25')]={};this[_0x610c('0x26')]={};this[_0x610c('0x27')]={};this[_0x610c('0x28')]={};this[_0x610c('0x29')]={};this[_0x610c('0x2a')]={};this[_0x610c('0x2b')]={};this[_0x610c('0x2c')]={};ami['on'](_0x610c('0x2d'),this['syncAgentConnect'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x2f'),this[_0x610c('0x30')]['bind'](this));ami['on'](_0x610c('0x31'),this[_0x610c('0x32')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x33'),this[_0x610c('0x34')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x35'),this['syncQueueSummary'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x36'),this[_0x610c('0x37')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x38'),this[_0x610c('0x39')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3a'),this['syncNewExten'][_0x610c('0x2e')](this));ami['on']('varset',this[_0x610c('0x3b')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3c'),this['syncQueueMember']['bind'](this));ami['on'](_0x610c('0x3d'),this[_0x610c('0x3e')][_0x610c('0x2e')](this));this[_0x610c('0x3f')]();this[_0x610c('0x40')]();RpcSetting[_0x610c('0x41')]()[_0x610c('0x42')](function(_0x85c5a3){previewRecallmeReminderInterval=_0x85c5a3[_0x610c('0x43')];});}function isNotNull(_0x55a243){return _0x55a243!==null&&!_[_0x610c('0x44')](_0x55a243);}function msgResponse(_0x142a8d,_0x3e2a0f,_0x27c02d){return{'action':_0x142a8d,'response':_0x3e2a0f,'message':_0x27c02d,'stack':_0x27c02d};}function emit(_0x2a2c6e,_0x579295,_0x3a2678){io['to'](_0x2a2c6e)['emit'](_0x579295,_0x3a2678);}function emitOutboundVoiceQueueSummary(_0x3f5c0f){if(_0x3f5c0f[_0x610c('0x45')]===_0x610c('0x46')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x3f5c0f,{'showHidden':![],'depth':null}));emit(util[_0x610c('0x47')]('voice:queue:%s',_0x3f5c0f[_0x610c('0x48')]),'voice_queue:save',_0x3f5c0f);}}function checkGetDataPredictive(_0x288365){if(isNotNull(_0x288365)&&!_[_0x610c('0x49')](_0x288365)){loggerPredictive[_0x610c('0x4a')](_0x610c('0x4b'));loggerPredictive[_0x610c('0x4a')](_0x610c('0x4c'),_0x288365[_0x610c('0x4d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x4e'),_0x288365[_0x610c('0x4f')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x288365['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x610c('0x50'),_0x288365[_0x610c('0x51')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x52'),_0x288365[_0x610c('0x53')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x54'),_0x288365[_0x610c('0x55')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));if(_0x288365[_0x610c('0x4d')]>0x0){if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x55')])&&_0x288365[_0x610c('0x55')]>0x0){return!![];}loggerPredictive[_0x610c('0x4a')](_0x610c('0x57'));if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x53')])&&_0x288365[_0x610c('0x53')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0x610c('0x58'));}}else{loggerPredictive[_0x610c('0x4a')](_0x610c('0x59'));}return![];}function mergeDataErlangB(_0x40eda5){return function(_0x3079a4){loggerPredictive['info'](_0x610c('0x5a'));loggerPredictive[_0x610c('0x4a')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3079a4[_0x610c('0x5b')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5c'),_0x3079a4[_0x610c('0x5d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4['erlangAbandonmentRate']);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5f'),_0x3079a4[_0x610c('0x60')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4[_0x610c('0x61')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));_['merge'](_0x40eda5,_0x3079a4);};}function ifInterval(_0x379c16,_0x3ead35){if(_[_0x610c('0x44')](_0x3ead35)){return![];}return utils['getSeconds'](undefined,_0x3ead35)<_0x379c16*0x3c;}function clearPredictiveAttributes(_0x5da689){if(_0x5da689[_0x610c('0x28')]){_0x5da689['startProgressive']=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startProgressive\x20value\x20cleared');}if(_0x5da689[_0x610c('0x27')]){_0x5da689[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startPredictive\x20value\x20cleared');}if(_0x5da689['handlePredictive']){clearInterval(_0x5da689[_0x610c('0x63')]);_0x5da689[_0x610c('0x63')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],_0x610c('0x64'));}}function loggerCatchPredictive(_0x2892c2,_0x2551ca){return function(_0x35ec0c){loggerPredictive['error'](_0x2551ca[_0x610c('0x48')],_0x2892c2);loggerPredictive[_0x610c('0x65')](_0x35ec0c[_0x610c('0x66')]);clearPredictiveAttributes(_0x2551ca);};}function loggerCatch(_0x25e348){return function(_0x3bd56c){logger[_0x610c('0x65')](_0x25e348,util[_0x610c('0x67')](_0x3bd56c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5d5344,_0xac01ac,_0x3b2106){return function(_0x1e3c6a){utils[_0x610c('0x68')](_0xac01ac,_0x3b2106,0x0);logger['error'](_0x5d5344,util['inspect'](_0x1e3c6a,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3bf2df){return function(_0x3b99a9){if(isNotNull(_0x3b99a9)&&isNotNull(_0x3b99a9[0x0])){if(_0x3b99a9[0x0]['contactsRescheduled']>0x0){_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x6b')];logger[_0x610c('0x4a')](_0x610c('0x6c')+_0x3bf2df[_0x610c('0x48')],_0x3b99a9[0x0][_0x610c('0x6d')],_0x610c('0x6e'));}else{_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x610c('0x4a')]('[getContactDialer2][Empty]'+_0x3bf2df['name']);}}};}function createObjHistory(_0x3ccd98,_0x10c8f1,_0x40f2d6,_0x1b8a40,_0x904047){_0x3ccd98['message']=_0x40f2d6;var _0x5a27da=new Action(_0x3ccd98,_0x10c8f1);var _0x3db891=new History(_0x5a27da);_0x3db891['state']=_0x1b8a40;_0x3db891[_0x610c('0x6f')]=_0x904047;_0x3db891[_0x610c('0x70')]=_0x5a27da[_0x610c('0x71')];return _0x3db891;}function unlockQueueStatus(_0x137671,_0x923406){setTimeout(function(){if(_[_0x610c('0x44')](_0x137671[_0x610c('0x72')])){loggerBooked['error'](_0x610c('0x73'),_0x923406);}_0x137671['queueStatusComplete']=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0x74'),_0x923406,JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x137671,[_0x610c('0x48'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0xdf999d){return function(){if(!isNotNull(_0xdf999d['Interval'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_0xdf999d['Interval']['Intervals'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_[_0x610c('0x49')](_0xdf999d['Interval']['Intervals']))){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NULL_INTERVAL'];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}};}function checkIsIVRCampaignActive(_0x4202a1){return function(){if(!utils[_0x610c('0x79')](_0x4202a1)){_0x4202a1['message']=utils[_0x610c('0x6a')][_0x610c('0x7a')];throw _0x4202a1[_0x610c('0x48')]+_0x610c('0x7b');}};}function emitCampaignSummary(_0x710ab8){if(utils['isIVRCampaign'](_0x710ab8)){emit(util[_0x610c('0x47')](_0x610c('0x7c'),_0x710ab8[_0x610c('0x48')]),'campaign:save',_0x710ab8);}}function loggerCatchQueueSummary(_0x59ee99,_0x17d3b1){return function(_0x361161){clearPredictiveAttributes(_0x17d3b1);emitCampaignSummary(_0x17d3b1);loggerSyncQueueSummary[_0x610c('0x62')](_0x59ee99,util[_0x610c('0x67')](_0x361161,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4a62a6){if(_0x4a62a6[_0x610c('0x7d')]){if(_0x4a62a6[_0x610c('0x7e')]===0x0){_0x4a62a6['sendMessageOneNotActive']=![];_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x7a')];loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x7f'),_0x4a62a6[_0x610c('0x48')],_0x610c('0x80'));}else{_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')]['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4a62a6['name'],_0x610c('0x81'));}emitCampaignSummary(_0x4a62a6);}}function myreject(_0xb26900){return function(_0x1cb02c){return _0xb26900(msgResponse(_0x610c('0x82'),_0x610c('0x83'),JSON[_0x610c('0x75')](_0x1cb02c)));};}Dialer['prototype']['isTrunkReachable']=function(_0x4899e1){return!_[_0x610c('0x44')](_0x4899e1)&&_0x4899e1&&!_[_0x610c('0x44')](_0x4899e1[_0x610c('0x48')])&&!_['isUndefined'](_0x4899e1[_0x610c('0x84')])&&_0x4899e1[_0x610c('0x84')]&&(this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x85')||this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x86'));};Dialer[_0x610c('0x18')]['checkIsTrunkReachable']=function(_0x1da6c3){var _0x114c1d=this;return function(){if(!_0x114c1d['isTrunkReachable'](_0x1da6c3[_0x610c('0x87')])){if(!_0x114c1d[_0x610c('0x88')](_0x1da6c3[_0x610c('0x89')])){_0x1da6c3[_0x610c('0x69')]=utils[_0x610c('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1da6c3[_0x610c('0x48')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x610c('0x18')][_0x610c('0x8a')]=function(_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc){var _0x2c4efa=this;return function(){var _0x45b2ba=!![];return _0x2c4efa[_0x610c('0x8b')](_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc,_0x45b2ba);};};Dialer[_0x610c('0x18')]['checkIfTimeIntervals']=function(_0x2f3555,_0xdb2a36,_0x354f07,_0x24f02a){var _0x2cee61=this;return function(){var _0x53d7e1=![];return _0x2cee61[_0x610c('0x8b')](_0x2f3555['Intervals'],_0xdb2a36,_0x354f07,_0x24f02a,_0x53d7e1);};};Dialer['prototype'][_0x610c('0x8b')]=function(_0x9a7a39,_0x389ddb,_0x44eeaa,_0x168d95,_0x56130d){var _0x12d389=[];return new Promise(function(_0xbc0957,_0x12c62d){if(!isNotNull(_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x610c('0x49')](_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['EMPTY_INTERVAL'];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+_0x610c('0x8e')));}if(_0x389ddb&&_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['UNKNOWN_TIMEZONE'];return _0x12c62d(msgResponse(_0x610c('0x8c'),'Failure',_0x44eeaa+_0x610c('0x90')+_0x389ddb));}if(_[_0x610c('0x91')](_0x9a7a39)){for(var _0x572f73=0x0;_0x572f73<_0x9a7a39[_0x610c('0x92')];_0x572f73+=0x1){_0x12d389[_0x610c('0x93')](ami[_0x610c('0x94')]({'action':_0x610c('0x95'),'command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39[_0x572f73]['interval'],!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x1d6d58){return _0x1d6d58[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})['catch'](myreject(_0x12c62d)));}}else{_0x12d389['push'](ami[_0x610c('0x94')]({'action':'command','command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39,!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x4820ee){return _0x4820ee[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})[_0x610c('0x99')](myreject(_0x12c62d)));}Promise['all'](_0x12d389)[_0x610c('0x42')](function(_0x5e31db){var _0x48b53b=_['some'](_0x5e31db);if(_0x48b53b){return _0xbc0957(_0x48b53b);}else{_0x168d95['message']=_0x56130d?utils['CAMPAIGN_STATUS'][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];return _0x12c62d(msgResponse(_0x610c('0x9c'),_0x610c('0x8d'),_0x610c('0x9d')+_0x56130d+'\x20'+_0x44eeaa+_0x610c('0x9e')+util[_0x610c('0x67')](_0x9a7a39,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x389ddb));}})['catch'](function(_0xb3cf20){return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0xb3cf20)));});});};Dialer['prototype'][_0x610c('0x3f')]=function(){var _0x5396b6=this;return cmHopper[_0x610c('0xa0')]({'active':![]},{'where':{'active':!![]}})[_0x610c('0x42')](function(){setInterval(function(){_0x5396b6['syncCampaigns']();},0x3e8);});};Dialer[_0x610c('0x18')][_0x610c('0xa1')]=function(){var _0x4483a0=this;var _0x27d90e;for(var _0x554d84 in this['campaigns']){if(typeof this[_0x610c('0x1e')][_0x554d84]!=='undefined'){_0x27d90e=this['campaigns'][_0x554d84];if(utils[_0x610c('0xa2')](_0x27d90e)&&utils[_0x610c('0x79')](_0x27d90e)){_0x27d90e[_0x610c('0x7d')]=!![];Promise[_0x610c('0xa3')]()['then'](checkIsIVRCampaignActive(_0x27d90e))[_0x610c('0x42')](checkInterval(_0x27d90e))['then'](_0x4483a0['checkIsTrunkReachable'](_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0x8a')](_0x27d90e[_0x610c('0xa4')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa6')](_0x27d90e[_0x610c('0xa7')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa8')](_0x27d90e))[_0x610c('0x99')](loggerCatchQueueSummary(_0x610c('0xa9'),_0x27d90e));}else{notSendMessagesCampaign(_0x27d90e);}}}};Dialer['prototype'][_0x610c('0xaa')]=function(_0x216abf){if(_0x216abf[_0x610c('0xab')]!=='predictive'){clearPredictiveAttributes(_0x216abf);}switch(_0x216abf[_0x610c('0xab')]){case'progressive':this['handlePower'](_0x216abf,0x1);break;case _0x610c('0xac'):this[_0x610c('0xad')](_0x216abf,_0x216abf['dialPowerLevel']);break;case _0x610c('0xae'):this[_0x610c('0xae')](_0x216abf);break;case _0x610c('0xaf'):this['handlePower'](_0x216abf,0x1);break;default:logger['error'](_0x610c('0xb0'),_0x216abf[_0x610c('0x48')],'method\x20not\x20recognized');}};Dialer[_0x610c('0x18')]['ifTime']=function(_0x18925d,_0x34816d){var _0x588dfb=_0x18925d['dialTimezone'];var _0x20b70b=_0x34816d?_0x18925d[_0x610c('0xa4')]:_0x18925d[_0x610c('0xa7')][_0x610c('0xb1')];logger[_0x610c('0xb2')]('Dialer::ifTime()',_0x20b70b,_0x588dfb,_0x18925d[_0x610c('0x48')],util['format'](_0x610c('0xb3'),_0x18925d[_0x610c('0x48')],_0x18925d['id']));var _0x398428=null;return Interval[_0x610c('0xb4')](_0x20b70b,_0x588dfb)[_0x610c('0x42')](function(_0x3bee62){if(_0x3bee62===!![]){return _0x3bee62;}else{_0x18925d['message']=_0x34816d?utils[_0x610c('0x6a')][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];_0x398428=msgResponse('[ifTime][promiseAll]',_0x610c('0x8d'),_0x610c('0x9d')+_0x34816d+'\x20'+_0x18925d['name']+_0x610c('0x9e')+util['inspect'](_0x20b70b,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x588dfb);}if(_0x398428!==null){logger[_0x610c('0xb2')](_0x610c('0xb5'),_0x398428);_0x398428[_0x610c('0xb6')]=_0x34816d;throw _0x398428;}})['catch'](function(_0x26719d){logger[_0x610c('0x65')]('AMI\x20IfTime',_0x26719d);throw msgResponse(_0x610c('0x82'),'Error',util[_0x610c('0x67')](_0x26719d,{'showHidden':![],'depth':null}));});};Dialer[_0x610c('0x18')][_0x610c('0xb7')]=function(_0x30ec5b){if(this[_0x610c('0x1d')][_0x30ec5b[_0x610c('0xb8')]]){if(this[_0x610c('0x25')][_0x30ec5b['uniqueid']]&&this['uniqueId'][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0x45')]!=='ivr'){this[_0x610c('0xba')](this['voiceQueues'][_0x30ec5b[_0x610c('0xb8')]]);this[_0x610c('0x25')][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0xbb')]=moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x610c('0x18')][_0x610c('0x34')]=function(_0x59abe6){var _0x416db3=this[_0x610c('0x25')][_0x59abe6['uniqueid']];if(this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]){if(_0x416db3&&_0x416db3[_0x610c('0x45')]!=='ivr'){delete this[_0x610c('0x25')][_0x59abe6['uniqueid']];this[_0x610c('0x1d')][_0x59abe6['queue']]['outboundAnswerCallsDay']+=0x1;var _0x5ec47a=new AgentComplete(_0x416db3,_0x59abe6);if(_0x59abe6[_0x610c('0xbc')]===_0x610c('0xbd')){_0x5ec47a['agiafterat']=this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]['dialQueueProject2']&&this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]][_0x610c('0xbe')]?moment()[_0x610c('0x47')](_0x610c('0xbf')):undefined;}hopperUtils[_0x610c('0xc0')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc1')));hopperUtils[_0x610c('0xc2')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc3')));}}};Dialer[_0x610c('0x18')][_0x610c('0x30')]=function(_0xbf14ae){var _0x4ccf9e=this['uniqueId'][_0xbf14ae[_0x610c('0xb9')]];var _0x32ee33=this;var _0x523f95=![];var _0x589465;var _0x222497;if(this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]){if(_0x4ccf9e&&_0x4ccf9e['type']!==_0x610c('0xc4')){delete this[_0x610c('0x25')][_0xbf14ae[_0x610c('0xb9')]];this['updateOriginated'](this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]);_0x4ccf9e[_0x610c('0xc5')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0xf27662=new QueueCallerAbandon(_0x4ccf9e,_0xbf14ae);if(utils[_0x610c('0xc6')](_0x4ccf9e[_0x610c('0xc5')],_0x4ccf9e['responsetime'])>=_0x4ccf9e['dialQueueTimeout']){this[_0x610c('0x1d')][_0xbf14ae['queue']][_0x610c('0xc7')]+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xc8')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xa;_0xf27662[_0x610c('0x6f')]=_0x610c('0xca');_0xf27662[_0x610c('0xcb')]='TIMEOUT';_0xf27662['agiafterat']=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialQueueProject2']?moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xf27662[_0x610c('0xcc')]+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]['dialDropRetryFrequency'];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e['voiceQueue'])[_0x610c('0x42')](function(_0x453da4){_0x523f95=_0x453da4['additional']==0x1;if(_0xf27662[_0x610c('0xcc')]>=_0x32ee33['voiceQueues'][_0xbf14ae['queue']]['dialDropMaxRetry']){_0x32ee33[_0x610c('0xd0')](_0xf27662,_0x453da4[_0x610c('0xd1')]);}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0xf27662[_0x610c('0xcc')],'scheduledat':moment()['add'](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e['ListId'],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));var _0x59e19c=new History(_0xf27662);_0x59e19c['state']=0xa;_0x59e19c[_0x610c('0x6f')]=_0x610c('0xca');_0x59e19c[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x59e19c[_0x610c('0x70')]=_0x59e19c[_0x610c('0x71')];_0x59e19c[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x59e19c['calleridnum']=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x59e19c)['catch'](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}else{this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdc')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xb;_0xf27662[_0x610c('0x6f')]=_0x610c('0xdd');_0xf27662['dropreason']=_0x610c('0xde');_0xf27662['countabandonedretry']+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e[_0x610c('0xe0')])[_0x610c('0x42')](function(_0x1c8d0a){if(_0xf27662['countabandonedretry']>=_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialAbandonedMaxRetry']){_0x32ee33['queueCallerAbandonCreateState'](_0xf27662,_0x1c8d0a['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0xf27662[_0x610c('0xe1')],'scheduledat':moment()[_0x610c('0xe2')](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e[_0x610c('0xe3')],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));var _0x57c10a=new History(_0xf27662);_0x57c10a['state']=0xb;_0x57c10a[_0x610c('0x6f')]=_0x610c('0xdd');_0x57c10a[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x57c10a[_0x610c('0x70')]=_0x57c10a[_0x610c('0x71')];_0x57c10a[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x57c10a[_0x610c('0xda')]=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x57c10a)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}}}};Dialer[_0x610c('0x18')][_0x610c('0xe5')]=function(_0x469d81){if(this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]]){this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81[_0x610c('0xe6')];}if(this[_0x610c('0x25')][_0x469d81['uniqueid']]){this[_0x610c('0x25')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81['channel'];}};Dialer[_0x610c('0x18')][_0x610c('0xe7')]=function(_0x1ab3f7){if(!this[_0x610c('0x23')][_0x1ab3f7['actionid']]){return;}var _0x3c16b6=this['voiceQueues'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]]['strategy']||_0x610c('0xe9');if(_0x3c16b6==='roundrobin'){if(this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]&&_[_0x610c('0xea')](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')])&&_0x1ab3f7[_0x610c('0xec')]==='1'&&_0x1ab3f7['paused']==='0'){if(this['agents'][_0x1ab3f7[_0x610c('0xed')]]){if(!this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]){this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]=!![];this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')]=!![];this['actions'][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];}}}}else if(_0x3c16b6==='rrmemory'){if(this[_0x610c('0x23')][_0x1ab3f7['actionid']]){if(this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]]){this['actions'][_0x1ab3f7['actionid']][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];if(_[_0x610c('0xea')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]])){this['queueBooked'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]['queue']]=[];}this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7['actionid']][_0x610c('0xb8')]]['push'](_[_0x610c('0xee')](_['pick'](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]],['idHopper',_0x610c('0xed')]),{'status':_0x1ab3f7[_0x610c('0xec')],'paused':_0x1ab3f7[_0x610c('0xef')]}));}}}};Dialer['prototype'][_0x610c('0x3e')]=function(_0x34df19){if(!this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]){return;}var _0x2e3e14=this;var _0x111375=this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xb8')]];var _0x472fae=_0x111375[_0x610c('0xf0')]||'rrmemory';if(_0x472fae===_0x610c('0xf1')){if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]){this[_0x610c('0x1c')][_0x610c('0xf2')](this['actions'][_0x34df19[_0x610c('0xe8')]]['idHopper'],this['actions'][_0x34df19['actionid']][_0x610c('0xed')])['catch'](function(_0x1d9907){logger[_0x610c('0x65')](_0x610c('0xf3'),util[_0x610c('0x67')](_0x1d9907,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14['updateOriginated'](_0x2e3e14['voiceQueues'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);_0x2e3e14[_0x610c('0x1f')][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]]['locked']=![];delete _0x2e3e14[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xf4')));delete this[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);}}else if(_0x472fae===_0x610c('0xe9')){var _0x3d2329;if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&!_[_0x610c('0x49')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']])){if(this['queueBookedRR'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]){this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this[_0x610c('0x2b')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2b')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]:this['queueBooked'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]['_rr']||0x0:0x0;}this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')]=this[_0x610c('0x2b')][this['actions'][_0x34df19['actionid']][_0x610c('0xb8')]];for(var _0x269aa9=0x0;_0x269aa9<this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0x92')];_0x269aa9+=0x1){_0x3d2329=rr(this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this['queueBooked'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')];if(_0x3d2329['status']==='1'&&_0x3d2329['paused']==='0'){break;}}if(!_['isNil'](_0x3d2329)){this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=_[_0x610c('0x44')](this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')])?!![]:this['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')];}loggerBooked[_0x610c('0x4a')]('[booked][RR]',_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],[_0x610c('0x48'),'unlockRR'])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));if(!_['isNil'](_0x3d2329)&&_0x3d2329[_0x610c('0xec')]==='1'&&_0x3d2329[_0x610c('0xef')]==='0'&&this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]]['unlockRR']){this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')]=![];this['queueBooked'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]=[];this[_0x610c('0x1c')][_0x610c('0xf2')](_0x3d2329[_0x610c('0xf9')],_0x3d2329[_0x610c('0xed')])[_0x610c('0x99')](function(_0x541f15){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x610c('0x67')](_0x541f15,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14[_0x610c('0xba')](_0x2e3e14[_0x610c('0x1d')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);setTimeout(function(){_0x2e3e14['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0xfa'),_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x2e3e14[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],['name',_0x610c('0xf6')])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));},0xc7);delete _0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375,_0x34df19[_0x610c('0xe8')]);});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfb'));this[_0x610c('0xba')](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfc'));this[_0x610c('0xba')](this['voiceQueues'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfd'));this['updateOriginated'](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']]['queue']]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this['actions'][_0x34df19[_0x610c('0xe8')]]['ContactId'],'ListId':this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0xfe')));delete this['actions'][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}};Dialer[_0x610c('0x18')][_0x610c('0x32')]=function(_0xd0a159){var _0x4a2b4c=this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];if(_0x4a2b4c){delete this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];_0x4a2b4c[_0x610c('0xff')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0x21c29e=_0x4a2b4c['type']===_0x610c('0xc4')?this[_0x610c('0x1e')][_0x4a2b4c['queue']]:this['voiceQueues'][_0x4a2b4c[_0x610c('0x100')]()];if(_0xd0a159[_0x610c('0x101')]!==_0x610c('0x102')){this[_0x610c('0xba')](_0x21c29e);return this[_0x610c('0x103')](_0x4a2b4c,_0x21c29e,_0xd0a159)[_0x610c('0x99')](loggerCatch(_0x610c('0x104')));}this['uniqueId'][_0xd0a159[_0x610c('0xb9')]]=_0x4a2b4c;}};Dialer[_0x610c('0x18')][_0x610c('0x3b')]=function(_0xbc021d){var _0x299503=this;var _0xfbcd5a=this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];var _0x1625ba;if(!_[_0x610c('0xea')](_0xbc021d)&&!_['isNil'](_0xbc021d['variable'])&&!_[_0x610c('0xea')](_0xbc021d['variable']['amdstatus'])&&_0xbc021d[_0x610c('0x105')]===_0x610c('0x106')&&_0xfbcd5a){if(_0xfbcd5a[_0x610c('0x45')]!==_0x610c('0xc4')&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,_0x610c('0x111')));this[_0x610c('0x112')](_0x1625ba,_0x610c('0x113'),'[syncHangupInAMD]');}if(_0xfbcd5a['type']!=='ivr'&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]===_0x610c('0x114')){return new Promise(function(_0x3e6f29,_0x3a5138){delete _0x299503[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];_0x299503['updateOriginated'](_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['voiceQueues'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3b2246=_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]];var _0x2d556b=new Hangup(_0xfbcd5a,_0xbc021d);_0x2d556b['state']=0x13;_0x2d556b['statedesc']=_0x610c('0x115');_0x2d556b['membername']='AMD';_0x2d556b['countmachineretry']+=0x1;_0x2d556b[_0x610c('0xcd')]+=0x1;_0x2d556b[_0x610c('0x111')]=!![];ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x2d556b,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x2d556b)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2d556b[_0x610c('0x116')]+_0x2d556b[_0x610c('0x117')]+_0x2d556b[_0x610c('0x118')]+_0x2d556b[_0x610c('0x119')]+_0x2d556b[_0x610c('0xcc')]+_0x2d556b[_0x610c('0xe1')]+_0x2d556b['countmachineretry']+_0x2d556b['countagentrejectretry']>=_0x3b2246[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x11c'));}else{if(_0x2d556b[_0x610c('0x11d')]>=_0x3b2246[_0x610c('0x11e')]){_0x299503[_0x610c('0x11f')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x120'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2d556b['countmachineretry'],'scheduledat':moment()['add'](_0x3b2246[_0x610c('0x121')],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2d556b[_0x610c('0xd5')],'ListId':_0x2d556b[_0x610c('0xe3')],'VoiceQueueId':_0x2d556b[_0x610c('0xd6')]||undefined,'CampaignId':_0x2d556b['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x3e6f29({'reschedule':0x1});}}});}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this[_0x610c('0x1e')][_0xfbcd5a['queue']][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,'amd'));this['saveInDb'](_0x1625ba,_0x610c('0x123'),_0x610c('0x124'));}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='MACHINE'){return new Promise(function(_0x108379,_0x50d4b8){delete _0x299503['uniqueId'][_0xbc021d[_0x610c('0xb9')]];_0x299503[_0x610c('0xba')](_0x299503[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;var _0x405259=_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]];var _0x24c6a2=new Hangup(_0xfbcd5a,_0xbc021d);_0x24c6a2[_0x610c('0xc9')]=0x13;_0x24c6a2[_0x610c('0x6f')]='Machine';_0x24c6a2[_0x610c('0x10c')]='AMD';_0x24c6a2['countmachineretry']+=0x1;_0x24c6a2[_0x610c('0xcd')]+=0x1;_0x24c6a2[_0x610c('0x111')]=!![];ami['emit'](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x24c6a2,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x24c6a2)[_0x610c('0x99')](loggerCatch(_0x610c('0x125')));if(_0x24c6a2['countbusyretry']+_0x24c6a2['countcongestionretry']+_0x24c6a2[_0x610c('0x118')]+_0x24c6a2[_0x610c('0x119')]+_0x24c6a2['countdropretry']+_0x24c6a2[_0x610c('0xe1')]+_0x24c6a2[_0x610c('0x11d')]+_0x24c6a2[_0x610c('0x126')]>=_0x405259[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x11c'));}else{if(_0x24c6a2[_0x610c('0x11d')]>=_0x405259[_0x610c('0x11e')]){_0x299503['createStateFinal'](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x120'));}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x24c6a2[_0x610c('0x11d')],'scheduledat':moment()[_0x610c('0xe2')](_0x405259[_0x610c('0x121')],'minutes')[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x24c6a2[_0x610c('0xd5')],'ListId':_0x24c6a2[_0x610c('0xe3')],'VoiceQueueId':_0x24c6a2[_0x610c('0xd6')]||undefined,'CampaignId':_0x24c6a2['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x108379({'reschedule':0x1});}}});}}};Dialer[_0x610c('0x18')]['syncHangup']=function(_0x4308dc){var _0x44766d=this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];var _0x4c8b5e;if(_0x44766d&&_0x44766d[_0x610c('0x45')]===_0x610c('0xc4')){delete this['uniqueId'][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this['campaigns'][_0x44766d[_0x610c('0xb8')]]);this['campaigns'][_0x44766d[_0x610c('0xb8')]][_0x610c('0x127')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);hopperUtils['createHistory'](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x129')));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc['uniqueid']];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d['queue']]);this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0x10;_0x4c8b5e['statedesc']=_0x610c('0x12a');_0x4c8b5e[_0x610c('0x10c')]=_0x610c('0x12b');hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch('[syncHangupIvr]'));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&!isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]]);this['voiceQueues'][_0x44766d['queue']][_0x610c('0x12c')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0xc;_0x4c8b5e[_0x610c('0x6f')]=_0x4308dc[_0x610c('0x12d')];_0x4c8b5e['membername']='Unknow';hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)['catch'](loggerCatch(_0x610c('0x129')));}};Dialer[_0x610c('0x18')][_0x610c('0xa')]=function(_0x4368ef){var _0x3ac0ab=this;if(!_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]){_0x3ac0ab['queuesSummary'][_0x4368ef[_0x610c('0x48')]]={'running':![]};}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]][_0x610c('0x12e')]===!![]){return;}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef['name']][_0x610c('0x12e')]===![]){_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]['running']=!![];}var _0x1cd149=_0x3ac0ab[_0x610c('0x1d')][_0x4368ef[_0x610c('0x48')]];var _0x4eb1a8=_0x1cd149[_0x610c('0x69')]!==utils[_0x610c('0x6a')][_0x610c('0x7a')];var _0x2ae335=utils[_0x610c('0x12f')](_0x1cd149);_0x1cd149[_0x610c('0x130')]=utils[_0x610c('0x131')](_0x1cd149,_0x3ac0ab['trunks']);Promise['resolve']()[_0x610c('0x42')](function(){if(_0x1cd149['statusMessage']===utils[_0x610c('0x6a')][_0x610c('0x7a')]){if(_0x4eb1a8){clearPredictiveAttributes(_0x1cd149);_0x4368ef['startPredictive']=undefined;_0x4368ef['startProgressive']=undefined;}if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')][_0x610c('0x7a')]){_0x4368ef[_0x610c('0x132')]=0x0;_0x4368ef[_0x610c('0xef')]=0x0;_0x4368ef[_0x610c('0x133')]=0x0;_0x4368ef[_0x610c('0x134')]=0x0;_0x4368ef[_0x610c('0x135')]=0x0;}}else if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')]['ACTIVE']&&!_0x2ae335){return _0x3ac0ab['ifTime'](_0x1cd149,!![])[_0x610c('0x42')](function(){return _0x3ac0ab['ifTime'](_0x1cd149,![]);})[_0x610c('0x42')](function(){return _0x3ac0ab[_0x610c('0xaa')](_0x1cd149);})[_0x610c('0x99')](function(_0x394597){loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x136'),util[_0x610c('0x67')](_0x394597,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x1cd149);});}else{clearPredictiveAttributes(_0x1cd149);}})[_0x610c('0x42')](function(){var _0x57adbc=_0x4368ef[_0x610c('0x137')](_0x1cd149);if(_0x57adbc||_0x1cd149[_0x610c('0x138')]){_0x1cd149[_0x610c('0x138')]=![];_0x4368ef[_0x610c('0x139')](_0x1cd149);Object[_0x610c('0x13a')](_0x1cd149,_0x4368ef);emitOutboundVoiceQueueSummary(_0x4368ef);}_0x3ac0ab['queuesSummary'][_0x1cd149[_0x610c('0x48')]][_0x610c('0x12e')]=![];})['catch'](function(_0x30272c){logger[_0x610c('0x65')](_0x610c('0x136'),util[_0x610c('0x67')](_0x30272c,{'showHidden':![],'depth':null}));_0x3ac0ab[_0x610c('0x2c')][_0x1cd149['name']][_0x610c('0x12e')]=![];});};Dialer[_0x610c('0x18')][_0x610c('0x37')]=_['throttle'](function(){var _0x2f17ae=_[_0x610c('0x13b')](this[_0x610c('0x1d')],function(_0x53a82d){return _0x53a82d['dialPreviewRecallmeReminder'];});var _0x95ab0f=_['filter'](this[_0x610c('0x1f')],function(_0x557c70){return _0x557c70[_0x610c('0x13c')]&&_0x557c70[_0x610c('0xec')]===_0x610c('0x85');});if(_0x2f17ae['length']>0x0&&_0x95ab0f[_0x610c('0x92')]>0x0){return Promise[_0x610c('0xa3')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0x610c('0x13d')](_0x2f17ae,'id'),previewRecallmeReminderInterval,_['map'](_0x95ab0f,'id')))[_0x610c('0x42')](function(_0x277e98){for(var _0x327d6c=0x0;_0x327d6c<_0x277e98[_0x610c('0x92')];_0x327d6c++){var _0x453412=_0x277e98[_0x327d6c][_0x610c('0x13e')]['name'];if(_0x453412)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x453412))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x277e98[_0x327d6c]});}})[_0x610c('0x99')](function(_0x16ae87){logger[_0x610c('0x65')](_0x610c('0x140'),_0x16ae87);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x610c('0x18')][_0x610c('0x40')]=function(){var _0xb198df=this;setInterval(function(){_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x25')],'[uniqueid]');_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x23')],_0x610c('0x142'));},0x32c8);};Dialer[_0x610c('0x18')][_0x610c('0x141')]=function(_0x14a91a,_0x3457cc){var _0x298a8b=this;for(var _0x562723 in _0x14a91a){if(typeof _0x14a91a[_0x562723]!==_0x610c('0x143')){this[_0x610c('0x1b')][_0x610c('0x144')](function(){if(!_[_0x610c('0xea')](_0x14a91a[_0x562723])){return ami[_0x610c('0x94')]({'action':_0x610c('0xec'),'channel':_0x14a91a[_0x562723][_0x610c('0xe6')]})['catch'](function(_0x52f582){if(_0x52f582[_0x610c('0x69')]===_0x610c('0x145')){setTimeout(function(){if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723]['type']!==_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1d')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x146'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723][_0x610c('0x45')]===_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1e')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x147'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}},0x2328);}});}});}}};Dialer[_0x610c('0x18')]['getVoiceQueueRtPauses']=function(_0x2eca31){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](voiceQueueRt[_0x610c('0x148')](_0x2eca31))[_0x610c('0x99')](loggerCatch(_0x610c('0x149')));};Dialer[_0x610c('0x18')][_0x610c('0xba')]=function(_0x4804d0){if(!_['isUndefined'](_0x4804d0)&&_0x4804d0!==null){if(typeof _0x4804d0['originated']!==_0x610c('0x143')){if(_0x4804d0[_0x610c('0x7e')]>0x0){_0x4804d0[_0x610c('0x7e')]-=0x1;}else{logger[_0x610c('0x65')](_0x610c('0x14a'));}}}else{logger[_0x610c('0x65')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x610c('0x18')]['loggerHandler']=function(_0x37a235,_0xda778a){var _0x2eeb15=this;return function(_0x4c550c){_0x2eeb15[_0x610c('0xba')](_0xda778a);logger[_0x610c('0x65')](_0x37a235,util[_0x610c('0x67')](_0x4c550c,{'showHidden':![],'depth':null}));};};Dialer[_0x610c('0x18')][_0x610c('0x14b')]=function(_0x3a15c1,_0x1a034b,_0x225422){var _0x1be9b9={'state':0x19,'statedesc':_0x610c('0x14c')};this['updateOriginated'](_0x1a034b);this[_0x610c('0x112')](_[_0x610c('0xee')](_0x1be9b9,_[_0x610c('0x76')](_0x225422,[_0x610c('0xd5'),'ListId','UserId','VoiceQueueId','CampaignId'])),_0x610c('0x14d'),'[emptyContact]');logger['error'](_0x3a15c1);};Dialer[_0x610c('0x18')][_0x610c('0x112')]=function(_0x9496e7,_0x4be26b,_0xef26dc){hopperUtils[_0x610c('0xc0')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0x4be26b));hopperUtils[_0x610c('0xc2')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0xef26dc));};Dialer[_0x610c('0x18')][_0x610c('0xd0')]=function(_0x38c1c2,_0x54b535){hopperUtils['createHistory'](_0x38c1c2)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x54b535==0x0){hopperUtils[_0x610c('0xc2')](_0x38c1c2)[_0x610c('0x99')](loggerCatch(_0x610c('0x14e')));}};Dialer['prototype'][_0x610c('0x140')]=function(_0x4db72e){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](cmHopper[_0x610c('0x14f')](_0x4db72e['id'],previewRecallmeReminderInterval))['then'](function(_0x13a5d3){for(var _0x38bb94=0x0;_0x38bb94<_0x13a5d3[_0x610c('0x92')];_0x38bb94++){var _0x5daa33=_0x13a5d3[_0x38bb94]['Agent'][_0x610c('0x48')];if(_0x5daa33)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x5daa33))[_0x610c('0x10e')]('user:dialPreviewRecallReminder',{'hopper':_0x13a5d3[_0x38bb94]});}})[_0x610c('0x99')](function(){});};Dialer[_0x610c('0x18')][_0x610c('0xa8')]=function(_0x4dcade){var _0x444eb4=this;return function(){_0x444eb4[_0x610c('0x150')](_0x4dcade);};};Dialer[_0x610c('0x18')][_0x610c('0x151')]=function(_0x37c731,_0xc663ba){var _0x1e7fba=this;var _0x4e9fcd=uuid['v4']();this['actions'][_0x4e9fcd]=new Action(_0x37c731,_0xc663ba,_0x4e9fcd);return new Promise(function(_0x392c0,_0x381b1c){if(_['isUndefined'](_0x37c731)&&typeof _0x37c731!=='object'){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x153')));}if(_[_0x610c('0x44')](_0xc663ba[_0x610c('0x154')])||_0xc663ba[_0x610c('0x154')]===null){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x155')));}var _0x4c5c0={'XMD-CALLERID':_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]['getCaller'](),'XMD-AGI':_0x37c731[_0x610c('0x156')]?util[_0x610c('0x47')]('\x22agi://%s/square,%s\x22',ipAgi,_0x37c731[_0x610c('0x156')]):'NONE','XMD-AGIAFTER':_0x37c731[_0x610c('0x157')]?util[_0x610c('0x47')](_0x610c('0x158'),ipAgi,_0x37c731[_0x610c('0x157')]):_0x610c('0x159'),'XMD-QUEUE':utils[_0x610c('0x15a')](_0x37c731)?util[_0x610c('0x47')](_0x610c('0x15b'),_0x37c731[_0x610c('0x48')],_0x37c731['dialQueueOptions']||'',_0x37c731[_0x610c('0xbe')]?'c':'',_0x37c731[_0x610c('0x15c')]||0x3):'NONE','XMD-CONTACTID':_0xc663ba[_0x610c('0xd5')],'XMD-CDRTYPE':_0x610c('0x15d'),'CALLERID(all)':_0x1e7fba['actions'][_0x4e9fcd][_0x610c('0x15e')](),'XMD-AMD':_0x37c731[_0x610c('0x107')]?_0x610c('0x15f'):'NONE','XMD-DESTINATION':_0x610c('0x106')};if(_0x37c731['dialAMDActive']){_0x4c5c0['XMD-AMDINITIALSILENCE']=_0x37c731[_0x610c('0x160')]||0x9c4;_0x4c5c0[_0x610c('0x161')]=_0x37c731[_0x610c('0x162')]||0x5dc;_0x4c5c0[_0x610c('0x163')]=_0x37c731[_0x610c('0x164')]||0x320;_0x4c5c0[_0x610c('0x165')]=_0x37c731[_0x610c('0x166')]||0x1388;_0x4c5c0[_0x610c('0x167')]=_0x37c731[_0x610c('0x168')]||0x64;_0x4c5c0[_0x610c('0x169')]=_0x37c731['dialAMDBetweenWordsSilence']||0x32;_0x4c5c0[_0x610c('0x16a')]=_0x37c731[_0x610c('0x16b')]||0x3;_0x4c5c0[_0x610c('0x16c')]=_0x37c731[_0x610c('0x16d')]||0x100;_0x4c5c0[_0x610c('0x16e')]=_0x37c731[_0x610c('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x37c731)){_0x4c5c0[_0x610c('0x170')]=_0xc663ba[_0x610c('0xd6')];}else{_0x4c5c0[_0x610c('0x171')]=_0xc663ba[_0x610c('0xd7')];}var _0x56c9d6=utils[_0x610c('0x172')](_0xc663ba[_0x610c('0x173')]);Object[_0x610c('0x13a')](_0x4c5c0,_0x56c9d6);var _0xd18300=_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?utils[_0x610c('0x174')](_0x37c731[_0x610c('0x87')]['callerid'],_0x37c731[_0x610c('0x175')],_0x37c731['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x610c('0x176')](_0x37c731[_0x610c('0x177')],_0x37c731['dialRandomLastDigitCallerIdNumber']):_0x37c731[_0x610c('0x177')]):utils[_0x610c('0x174')](_[_0x610c('0xea')](_0x37c731[_0x610c('0x89')])?_0x37c731[_0x610c('0x87')][_0x610c('0x178')]:_0x37c731[_0x610c('0x89')][_0x610c('0x178')],_0x37c731[_0x610c('0x175')],_0x37c731[_0x610c('0x179')]>0x0?utils[_0x610c('0x176')](_0x37c731['dialOriginateCallerIdNumber'],_0x37c731[_0x610c('0x179')]):_0x37c731[_0x610c('0x177')]);if(_0xd18300){_0x4c5c0[_0x610c('0x17a')]=_0x1e7fba[_0x610c('0x23')][_0x4e9fcd][_0x610c('0x17b')]=utils[_0x610c('0x17c')](_0xd18300);_0x4c5c0['XMD-ORIGINATECALLERIDNUM']=_0xc663ba[_0x610c('0x154')];}_0x37c731['variables']=_0x4c5c0;return ami['Action']({'actionid':_0x4e9fcd,'action':'originate','channel':_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?util[_0x610c('0x47')]('SIP/%s/%s%s',_0x37c731[_0x610c('0x87')][_0x610c('0x48')],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')]['trim']()||'':'',_0x37c731['dialCutDigit']>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]):util[_0x610c('0x47')](_0x610c('0x180'),_[_0x610c('0xea')](_0x37c731['TrunkBackup'])?_0x37c731[_0x610c('0x87')]['name']:_0x37c731[_0x610c('0x89')]['name'],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')][_0x610c('0x181')]()||'':'',_0x37c731[_0x610c('0x17f')]>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]),'callerid':_0xd18300,'Exten':_0x610c('0x106'),'Context':_0x610c('0x182'),'Priority':'1','variable':_0x4c5c0,'timeout':(_0x37c731[_0x610c('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4e9fcd})[_0x610c('0x42')](function(_0x4aec53){return _0x392c0(_0x4aec53);})[_0x610c('0x99')](function(_0x4e0b56){_0x37c731['outboundOriginateFailureCallsDay']+=0x1;var _0x2daa97=new History(_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]);logger[_0x610c('0x65')](util[_0x610c('0x47')](_0x610c('0x184'),JSON[_0x610c('0x75')](_0x4e0b56)));_0x2daa97[_0x610c('0xc9')]=0xe;_0x2daa97['statedesc']=_0x610c('0x185');_0x2daa97['starttime']=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x2daa97[_0x610c('0x70')]=_0x2daa97[_0x610c('0x71')];hopperUtils[_0x610c('0xc0')](_0x2daa97)[_0x610c('0x99')](loggerCatch(_0x610c('0x186')));_0x1e7fba[_0x610c('0xc2')](_0x2daa97)[_0x610c('0x99')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x1e7fba[_0x610c('0x23')][_0x4e9fcd];return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x83'),_0x610c('0x187')));});});});};Dialer[_0x610c('0x18')][_0x610c('0x188')]=function(_0x1a5779,_0x29390b,_0x218122){var _0x1bd1b0=new History(_0x29390b);if(_0x1bd1b0[_0x610c('0x116')]+_0x1bd1b0['countcongestionretry']+_0x1bd1b0[_0x610c('0x118')]+_0x1bd1b0[_0x610c('0x119')]+_0x1bd1b0[_0x610c('0xcc')]+_0x1bd1b0[_0x610c('0xe1')]+_0x1bd1b0[_0x610c('0x11d')]+_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x11a')]-0x1){return!![];}switch(_0x1a5779){case 0x3:if(_0x1bd1b0[_0x610c('0x118')]>=_0x218122[_0x610c('0x189')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countnoanswerretry':_0x1bd1b0['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0x18a')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18b')));break;case 0x5:if(_0x1bd1b0['countbusyretry']>=_0x218122['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x1bd1b0[_0x610c('0x116')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122['dialBusyRetryFrequency'],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18c')));break;case 0x8:if(_0x1bd1b0['countcongestionretry']>=_0x218122[_0x610c('0x18d')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countcongestionretry':_0x1bd1b0['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x18e')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18f')));break;case 0x0:if(_0x1bd1b0['countnosuchnumberretry']>=_0x218122['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countnosuchnumberretry':_0x1bd1b0[_0x610c('0x119')]+=0x1,'scheduledat':moment()['add'](_0x218122['dialNoSuchNumberRetryFrequency'],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0x190')));}break;case 0xa:if(_0x1bd1b0[_0x610c('0xcc')]>=_0x218122[_0x610c('0x191')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0x1bd1b0[_0x610c('0xcc')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));break;case 0xb:if(_0x1bd1b0[_0x610c('0xe1')]>=_0x218122[_0x610c('0x192')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countabandonedretry':_0x1bd1b0['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));break;case 0x13:if(_0x1bd1b0[_0x610c('0x11d')]>=_0x218122[_0x610c('0x11e')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x1bd1b0['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x121')],_0x610c('0xd4'))['format'](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));break;case 0x14:if(_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x193')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countagentrejectretry':_0x1bd1b0[_0x610c('0x126')]+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x194')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x195')));break;default:return!![];}};Dialer[_0x610c('0x18')][_0x610c('0x103')]=function(_0x22bf50,_0x565ec0,_0x2b9ed7){var _0x2017a5=this;var _0x16dec3=new History(_0x22bf50);var _0x276c68=![];var _0xa3160d;var _0x230580;return new Promise(function(_0x250074,_0x3a88ba){if(_['isUndefined'](_0x565ec0)&&typeof _0x565ec0!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'entity\x20is\x20undefine'));}if(_[_0x610c('0x44')](_0x2b9ed7)&&typeof _0x2b9ed7!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0x610c('0xcf')](_0x16dec3,_0x2b9ed7[_0x610c('0xbc')],_0x565ec0)[_0x610c('0x42')](function(_0x8b1d20){if(_0x8b1d20[_0x610c('0xd1')]==0x1)_0x276c68=!![];switch(_0x2b9ed7[_0x610c('0xbc')]){case'0':_0x565ec0['outboundNoSuchCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x0;_0x16dec3['statedesc']=_0x610c('0x197');_0x16dec3[_0x610c('0x119')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')](_0x610c('0x198'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x199')));_0xa3160d=_0x565ec0[_0x610c('0x19a')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x16dec3)['catch'](loggerCatch(_0x610c('0x125')));if(_0x2017a5[_0x610c('0x188')](0x0,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countnosuchnumberretry']>=_0x565ec0['dialNoSuchNumberMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x19b'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x565ec0[_0x610c('0x19c')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x3;_0x16dec3[_0x610c('0x6f')]=_0x610c('0x19d');_0x16dec3[_0x610c('0x118')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;var _0x40c919=ut[_0x610c('0x19e')](_0x22bf50,_0x565ec0);ami[_0x610c('0x10e')](_0x610c('0x19f'),_0x40c919);_0xa3160d=_0x565ec0[_0x610c('0x18a')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2017a5[_0x610c('0x188')](0x3,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x118')]>=_0x565ec0[_0x610c('0x189')]){_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}}break;case'5':_0x565ec0['outboundBusyCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x5;_0x16dec3[_0x610c('0x6f')]='Busy';_0x16dec3[_0x610c('0x116')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')]('custom:agentbusy',ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1a1')));_0xa3160d=_0x565ec0[_0x610c('0x1a2')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)['catch'](loggerCatch(_0x610c('0x1a3')));if(_0x2017a5[_0x610c('0x188')](0x5,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]>=_0x565ec0[_0x610c('0x1a4')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x205\x20busy');}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a5'));}}break;case'8':_0x565ec0[_0x610c('0x1a6')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x8;_0x16dec3['statedesc']=_0x610c('0x1a7');_0x16dec3['countcongestionretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x18e')];_0x230580=_0x565ec0[_0x610c('0xce')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x22bf50,_0x610c('0x1a8')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2017a5['checkRetriveMax'](0x8,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countcongestionretry']>=_0x565ec0['dialCongestionMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}}break;case'11':_0x565ec0[_0x610c('0x1aa')]+=0x1;_0x16dec3['state']=0xb;_0x16dec3[_0x610c('0x6f')]=_0x610c('0xdd');_0x16dec3['countabandonedretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0xdf')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1ab')));if(_0x2017a5[_0x610c('0x188')](0xb,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0xe1')]>=_0x565ec0[_0x610c('0x192')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1ac'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x2011\x20abandoned');}}break;case'20':_0x565ec0[_0x610c('0x1ad')]+=0x1;_0x16dec3['state']=0x14;_0x16dec3['statedesc']='AgentReject';_0x16dec3['countagentrejectretry']+=0x1;_0x16dec3['countglobal']+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x194')];_0x230580=_0x565ec0[_0x610c('0xce')];ami[_0x610c('0x10e')](_0x610c('0x1ae'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1af')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1b0')));if(_0x2017a5[_0x610c('0x188')](0x14,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x193')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}}break;default:_0x565ec0['outboundUnknownCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0xc;_0x16dec3[_0x610c('0x6f')]=_0x2b9ed7[_0x610c('0xbc')];_0xa3160d=_0x565ec0['dialAgentRejectRetryFrequency'];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2017a5[_0x610c('0x188')](_0x2b9ed7[_0x610c('0xbc')],_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]+_0x16dec3[_0x610c('0x117')]+_0x16dec3[_0x610c('0x118')]+_0x16dec3[_0x610c('0x119')]+_0x16dec3['countdropretry']+_0x16dec3[_0x610c('0xe1')]+_0x16dec3[_0x610c('0x11d')]+_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x11a')]){_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7[_0x610c('0xbc')]);}else{_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7['reason']);}}}})[_0x610c('0x42')](function(){if(_0x276c68){hopperUtils[_0x610c('0xdb')](_0x16dec3,_0xa3160d,_0x230580)[_0x610c('0x42')](function(){return _0x250074(0x1);});}});});};Dialer[_0x610c('0x18')][_0x610c('0x11b')]=function(_0x53b02d,_0x260a1a,_0x3370e1,_0x5249d3){var _0x54e760=new Final(_0x53b02d);_0x54e760[_0x610c('0xc9')]=0xf;_0x54e760['statedesc']=_0x610c('0x1b2');this['createStateFinal'](_0x54e760,_0x260a1a,_0x3370e1,_0x5249d3);};Dialer[_0x610c('0x18')]['createStateFinal']=function(_0x58fba5,_0x222117,_0x3453ed,_0x29f4a1){hopperUtils['moveContactManagedDialer'](_0x58fba5)[_0x610c('0x42')](function(){return _0x222117(msgResponse(_0x610c('0x196'),'Success',_0x29f4a1));})['catch'](function(){return _0x3453ed(msgResponse('[moveContactManagedDialer][0]','Failure',_0x610c('0x1b3')));});};Dialer[_0x610c('0x18')][_0x610c('0xae')]=function(_0x21977c){var _0x4ee843=_0x21977c[_0x610c('0x1b4')]/0x64;var _0x506273=_0x21977c['outboundDropCallsDayTimeout']/(_0x21977c[_0x610c('0x1b5')]+_0x21977c[_0x610c('0x109')]);var _0x2cbbd8=Math[_0x610c('0x1b6')](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b8')]/0x64));var _0x1f59a2=Math['round'](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b9')]/0x64));var _0x4d72e0=_0x21977c[_0x610c('0x132')]+_0x21977c[_0x610c('0x134')];var _0x4729fb=Math['floor'](_0x21977c['erlangCalls']*_0x21977c[_0x610c('0x61')]*_0x21977c['predictiveIntervalHitRate']*_0x21977c[_0x610c('0x1ba')]);if(_[_0x610c('0x44')](_0x21977c[_0x610c('0x28')])){if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bc'));}if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x63')])){loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bd'));clearInterval(_0x21977c['handlePredictive']);_0x21977c[_0x610c('0x63')]=undefined;}_0x21977c['startProgressive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1be'),_0x21977c[_0x610c('0x28')]);this[_0x610c('0xad')](_0x21977c,0x1);}else if(ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x28')])){this[_0x610c('0xad')](_0x21977c,0x1);loggerPredictiveCalls['info'](_0x610c('0x1bf'),_0x21977c[_0x610c('0x28')],_0x21977c[_0x610c('0x48')]);_0x21977c['erlangCalls']=0x0;_0x21977c[_0x610c('0xc8')]=0x0;}else if(_0x4ee843<_0x506273&&_0x21977c['dialPredictiveOptimization']===_0x610c('0x1c0')){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c1'),_0x610c('0x1c2'),_0x506273,'startProgressive',_0x21977c[_0x610c('0x48')]);}else if(_0x4729fb<_0x21977c['predictiveIntervalErlangCallsDroppedCalls']&&_0x21977c['dialPredictiveOptimization']==='dropRate'){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c3'),_0x610c('0x1c4'),_0x4729fb,_0x610c('0x1c5'),_0x21977c[_0x610c('0xc8')],_0x610c('0x28'),_0x21977c['name']);}else if(!ifInterval(_0x21977c[_0x610c('0x1c6')],_0x21977c['startProgressive'])&&_['isUndefined'](_0x21977c[_0x610c('0x27')])&&!_['isUndefined'](_0x21977c[_0x610c('0x28')])){_0x21977c[_0x610c('0x27')]=moment()['format'](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c['name'],_0x610c('0x1c7'),_0x21977c[_0x610c('0x27')]);hopperUtils['avgHandleTime'](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))[_0x610c('0x42')](mergeDataErlangB(_0x21977c))['then'](this['startMethodPredictive'](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1c9'),_0x21977c));}else if(!ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0xc8')]=0x0;_0x21977c['startPredictive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive['info'](_0x21977c['name'],_0x610c('0x1ca'),_0x21977c['startPredictive']);clearInterval(_0x21977c[_0x610c('0x63')]);_0x21977c[_0x610c('0x63')]=undefined;hopperUtils[_0x610c('0x1cb')](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))['then'](mergeDataErlangB(_0x21977c))[_0x610c('0x42')](this[_0x610c('0x1cc')](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1cd'),_0x21977c));}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0<_0x21977c['predictiveIntervalAvailable']-_0x1f59a2){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1ce'),_0x4d72e0,_0x610c('0x1cf'),_0x21977c[_0x610c('0x1b7')],'-',_0x1f59a2,'=',_0x21977c[_0x610c('0x1b7')]-_0x1f59a2,')');}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0>_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d72e0,_0x610c('0x1d0'),_0x21977c['predictiveIntervalAvailable'],'+',_0x2cbbd8,'=',_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8,')');}};Dialer[_0x610c('0x18')][_0x610c('0x1c8')]=function(_0x314cef){var _0x3c675b=this;return function(_0x2c6189){return new Promise(function(_0x291948,_0x2aa22d){_['merge'](_0x314cef,_0x2c6189[0x0]);if(checkGetDataPredictive(_0x2c6189[0x0])){var _0x5d292b=_0x314cef[_0x610c('0x1b7')]=_0x314cef[_0x610c('0x134')]+_0x314cef[_0x610c('0x132')];var _0x41e04d=_0x314cef[_0x610c('0x1c6')]*0x3c;var _0x4d2a16=_0x2c6189[0x0][_0x610c('0x55')]+_0x2c6189[0x0][_0x610c('0x53')];var _0x5aa2ed=(_0x2c6189[0x0][_0x610c('0x4f')]+_0x2c6189[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2c6189[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2c6189[0x0][_0x610c('0x4d')];_0x314cef['predictiveIntervalHitRate']=_0x5aa2ed>0x0?_0x5aa2ed:0x1;switch(_0x314cef[_0x610c('0x1d1')]){case _0x610c('0x1c0'):var _0x39c158=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b['abandonmentRate'](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x39c158)[_0x610c('0x42')](function(_0x1b9724){return _0x291948(_0x1b9724);});case _0x610c('0x1d2'):var _0x2f1dd9=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b[_0x610c('0x1d3')](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x2f1dd9)[_0x610c('0x42')](function(_0x4266ee){return _0x291948(_0x4266ee);});default:return _0x2aa22d(msgResponse('[getDataPredictive]',_0x610c('0x8d'),_0x610c('0x1d4')));}}else{return _0x2aa22d(msgResponse(_0x610c('0x1d5'),_0x610c('0x8d'),_0x610c('0x1d6')));}});};};Dialer[_0x610c('0x18')][_0x610c('0x1d7')]=function(_0x3e42a7){var _0x42e047=this;return function(_0xb3e746){return new Promise(function(_0x43c332,_0x36066c){_[_0x610c('0xee')](_0x3e42a7,_0xb3e746[0x0]);if(checkGetDataPredictive(_0xb3e746[0x0])){loggerPredictive['info'](JSON[_0x610c('0x75')](_0xb3e746[0x0]));if(_0x3e42a7[_0x610c('0x1d1')]==='dropRate'){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x142936){var _0x4a5632=_0x3e42a7['loggedIn']-_0x142936[0x0][_0x610c('0x1d8')];var _0x2a38ca=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x10aa98=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x54b6c0=(_0xb3e746[0x0]['predictiveIntervalAnsweredCalls']+_0xb3e746[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0][_0x610c('0x4d')];var _0x4282ad=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x142936[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x54b6c0>0x0?_0x54b6c0:0x1;return _0x42e047[_0x610c('0x1da')](_0x4a5632,_0x2a38ca,_0x10aa98,_0x54b6c0,_0x4282ad);})[_0x610c('0x42')](function(_0x11e757){return _0x43c332(_0x11e757);})[_0x610c('0x99')](function(_0x42cd8e){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON['stringify'](_0x42cd8e)));});}if(_0x3e42a7[_0x610c('0x1d1')]===_0x610c('0x1d2')){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x3b7e2e){var _0xebaaa4=_0x3e42a7[_0x610c('0x1dc')]-_0x3b7e2e[0x0][_0x610c('0x1d8')];var _0x14c671=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x1d0fd3=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x5dfed5=(_0xb3e746[0x0][_0x610c('0x4f')]+_0xb3e746[0x0][_0x610c('0xc7')]+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0]['predictiveIntervalTotalCalls'];var _0x584b55=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x3b7e2e[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x5dfed5>0x0?_0x5dfed5:0x1;return _0x42e047[_0x610c('0x1d3')](_0xebaaa4,_0x14c671,_0x1d0fd3,_0x5dfed5,_0x584b55);})[_0x610c('0x42')](function(_0x5efe54){return _0x43c332(_0x5efe54);})['catch'](function(_0x752c15){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0x752c15)));});}}else{return _0x36066c(msgResponse(_0x610c('0x1d5'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x610c('0x1cc')]=function(_0x238e7f){var _0xc85764=this;return function(){var _0x4ab711=0x0;var _0x6f1d3=Math['floor'](_0x238e7f['erlangCallToSecond']*0x3e8);if(_0x6f1d3>0x0){_0x6f1d3=_0x6f1d3<0x64?0x64:_0x6f1d3;loggerPredictive['info'](_0x238e7f[_0x610c('0x48')],'one\x20call\x20every:',_0x6f1d3,_0x610c('0x1dd'));_0x238e7f[_0x610c('0x63')]=setInterval(function(){_0xc85764[_0x610c('0x63')](_0x238e7f);loggerPredictiveCalls[_0x610c('0x4a')]('[handlePredictive]',_0x4ab711+=0x1);},_0x6f1d3);}else{loggerPredictive[_0x610c('0x4a')](_0x238e7f[_0x610c('0x48')],_0x610c('0x1de'));}};};Dialer[_0x610c('0x18')][_0x610c('0x1df')]=function(_0x1b192e,_0x43a774){var _0x39db7a=this;return function(_0x530aeb){if(_['isEmpty'](_0x530aeb)){if(_[_0x610c('0xea')](_0x43a774['UserId'])||!_0x43a774[_0x610c('0x1e0')]){if(_0x1b192e['dialMethod']===_0x610c('0xaf')){_0x1b192e['queueStatusComplete']=_['isUndefined'](_0x1b192e[_0x610c('0x72')])?!![]:_0x1b192e[_0x610c('0x72')];var _0x5debd0=uuid['v4']();_0x39db7a[_0x610c('0x23')][_0x5debd0]=new Action(_0x1b192e,_0x43a774,_0x5debd0);loggerBooked[_0x610c('0x4a')](_0x610c('0x1e1'),_0x5debd0,_0x610c('0x1e2'),JSON['stringify'](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);if(_0x1b192e[_0x610c('0x72')]){_0x1b192e['queueStatusComplete']=![];_0x39db7a[_0x610c('0x2a')][_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xb8')]]=[];ami['Action']({'actionid':_0x5debd0,'action':_0x610c('0x1e4'),'queue':_0x1b192e[_0x610c('0x48')]})[_0x610c('0x99')](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0]['ContactId'],'ListId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a['actions'][_0x5debd0]['VoiceQueueId']||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x39db7a['actions'][_0x5debd0];});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0x1e5'),JSON[_0x610c('0x75')](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd5')],'ListId':_0x39db7a['actions'][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd6')]||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1e6')));delete _0x39db7a[_0x610c('0x23')][_0x5debd0];}}else{return _0x39db7a['actionOriginate'](_0x1b192e,_0x43a774);}}else{if(utils['getSeconds'](undefined,_0x43a774[_0x610c('0x1e7')])<_0x1b192e[_0x610c('0x1e8')]*0x3c){if(_0x43a774[_0x610c('0x13e')]&&!_0x43a774[_0x610c('0x13e')]['voicePause']){_0x39db7a[_0x610c('0x1c')][_0x610c('0xf2')](_0x43a774['id'])['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}else{hopperUtils[_0x610c('0x1e9')]({'active':![]},_0x43a774['id'],0x1)['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}}else{_0x1b192e[_0x610c('0x1ea')]+=0x1;_0x39db7a[_0x610c('0xba')](_0x1b192e);if(_0x1b192e['dialRecallInQueue']){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x43a774[_0x610c('0xd5')],'ListId':_0x43a774['ListId'],'VoiceQueueId':_0x43a774[_0x610c('0xd6')]||undefined,'CampaignId':_0x43a774[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1eb')));hopperUtils['createHistory'](createObjHistory(_0x1b192e,_0x43a774,utils['CAMPAIGN_STATUS'][_0x610c('0x1ec')],0x17,_0x610c('0x1ed')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1ee')],0x16,_0x610c('0x1ef')),_0x610c('0x1f0'),_0x610c('0x1f1'));}}}}else{_0x1b192e['outboundBlacklistCallsDay']+=0x1;_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1f2')],0xd,'Blacklist'),_0x610c('0x1f3'),'[Originate][MoveBlacklist]');throw _0x610c('0x1f4');}};};Dialer['prototype'][_0x610c('0x150')]=function(_0x94cdc8){var _0x1f3c44=this;var _0x5a073e=_0x94cdc8[_0x610c('0x1f5')]-_0x94cdc8[_0x610c('0x7e')];emitCampaignSummary(_0x94cdc8);if(_0x5a073e>0x0&&_0x94cdc8['temp']==0x0){if(_0x5a073e>this[_0x610c('0x21')]){_0x5a073e=this[_0x610c('0x21')];}_0x94cdc8['temp']=0x1;hopperUtils[_0x610c('0x1f6')](_0x94cdc8,_0x5a073e)[_0x610c('0x42')](function(_0x4246ac){_0x94cdc8['temp']=0x0;if(_0x4246ac){if(!utils[_0x610c('0x1f7')](_0x4246ac)){_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1f8')];logger[_0x610c('0x4a')](_0x610c('0x1f9')+_0x94cdc8[_0x610c('0x48')]);}else{_0x94cdc8[_0x610c('0x7e')]+=_0x4246ac[_0x610c('0x92')];_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1fa')];for(var _0x1e1fa9=0x0;_0x1e1fa9<_0x4246ac['length'];_0x1e1fa9+=0x1){_0x94cdc8[_0x610c('0x1fb')]+=0x1;if(_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9][_0x610c('0x173')])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9]['phone'])){_0x1f3c44[_0x610c('0x14b')]('[actionOriginate]\x20',_0x94cdc8,_0x4246ac[_0x1e1fa9]);}else{hopperUtils[_0x610c('0x1fc')](_[_0x610c('0x76')](_0x4246ac[_0x1e1fa9],[_0x610c('0xd7'),_0x610c('0x154')]))[_0x610c('0x42')](_0x1f3c44[_0x610c('0x1df')](_0x94cdc8,_0x4246ac[_0x1e1fa9]))['catch'](_0x1f3c44[_0x610c('0x1fd')]('[actionOriginateIvr]\x20',_0x94cdc8));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x1fe'),_0x94cdc8,_0x5a073e));}};Dialer[_0x610c('0x18')][_0x610c('0xad')]=function(_0x15f5e6,_0x129aae){var _0x9940e7=this;var _0x24c42e=[];if(_0x129aae<0x1||_0x15f5e6['dialMethod']==='booked'){_0x129aae=0x1;}var _0x174ed9=Math['floor'](_0x15f5e6['available']*_0x129aae)-_0x15f5e6[_0x610c('0x7e')];if(_0x15f5e6[_0x610c('0x1ff')]>0x0){var _0x1c2b39=_0x15f5e6[_0x610c('0x1ff')]-_0x15f5e6[_0x610c('0x7e')]-_0x15f5e6[_0x610c('0x134')]-_0x15f5e6[_0x610c('0x135')];if(_0x174ed9>_0x1c2b39){_0x174ed9=_0x1c2b39;}}if(_0x174ed9>0x0&&_0x15f5e6[_0x610c('0x200')]==0x0){if(_0x15f5e6['dialMethod']===_0x610c('0xaf')){_0x174ed9=0x1;}if(_0x174ed9>this[_0x610c('0x21')]){_0x174ed9=this[_0x610c('0x21')];}for(var _0x570937 in this[_0x610c('0x1f')]){if(typeof this[_0x610c('0x1f')][_0x570937]!==_0x610c('0x143')){if(this[_0x610c('0x1f')][_0x570937][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x570937]['status']===_0x610c('0x85')){_0x24c42e[_0x610c('0x93')](this['agents'][_0x570937]['id']);}}}_0x15f5e6['temp']=0x1;hopperUtils['getContactDialer'](_0x15f5e6,_0x24c42e,_0x174ed9)[_0x610c('0x42')](function(_0x404199){_0x15f5e6[_0x610c('0x200')]=0x0;if(_0x404199){if(!utils['checkContactEmpty'](_0x404199)){hopperUtils[_0x610c('0x202')](_0x15f5e6)[_0x610c('0x42')](sendMessageReschedule(_0x15f5e6))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x15f5e6['originated']+=_0x404199[_0x610c('0x92')];_0x15f5e6['message']=_0x15f5e6[_0x610c('0xab')]===_0x610c('0xaf')?utils[_0x610c('0x6a')][_0x610c('0x15f')]:utils[_0x610c('0x6a')]['RUNNING'];for(var _0x4862dc=0x0;_0x4862dc<_0x404199[_0x610c('0x92')];_0x4862dc+=0x1){if(_[_0x610c('0xea')](_0x404199[_0x4862dc])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x173')])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x154')])){_0x9940e7[_0x610c('0x14b')](_0x610c('0x204'),_0x15f5e6,_0x404199[_0x4862dc]);}else{hopperUtils['checkIsBlackList'](_[_0x610c('0x76')](_0x404199[_0x4862dc],[_0x610c('0xd6'),'phone']))[_0x610c('0x42')](_0x9940e7[_0x610c('0x1df')](_0x15f5e6,_0x404199[_0x4862dc]))[_0x610c('0x99')](_0x9940e7[_0x610c('0x1fd')](_0x610c('0x204'),_0x15f5e6));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x205'),_0x15f5e6,_0x174ed9));}};Dialer[_0x610c('0x18')][_0x610c('0x63')]=function(_0x3691c6){if(_0x3691c6[_0x610c('0x1ff')]>0x0){var _0x568d51=_0x3691c6[_0x610c('0x1ff')]-_0x3691c6['originated']-_0x3691c6['talking'];if(_0x568d51>0x0&&_0x3691c6[_0x610c('0x200')]==0x0){this[_0x610c('0x206')](_0x3691c6);}else{loggerPredictiveCalls[_0x610c('0x4a')](_0x610c('0x207'));}}else{this['tryOriginatePredictive'](_0x3691c6);}};Dialer['prototype'][_0x610c('0x206')]=function(_0x55cddc){var _0x34349b=this;var _0x7bbe9d=[];_0x55cddc[_0x610c('0x7e')]+=0x1;for(var _0x53f3a5 in this['agents']){if(typeof this[_0x610c('0x1f')][_0x53f3a5]!==_0x610c('0x143')){if(this['agents'][_0x53f3a5][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x53f3a5][_0x610c('0xec')]===_0x610c('0x85')){_0x7bbe9d['push'](this[_0x610c('0x1f')][_0x53f3a5]['id']);}}}_0x55cddc['temp']=0x1;return this[_0x610c('0x208')](_0x55cddc['id'],_0x7bbe9d,0x1,_0x55cddc['dialOrderByScheduledAt'],_0x55cddc)['then'](function(_0x2ff686){_0x55cddc[_0x610c('0x200')]=0x1;if(_0x2ff686){if(!utils[_0x610c('0x1f7')](_0x2ff686)){utils[_0x610c('0x68')](_0x55cddc,0x1,0x0);return hopperUtils[_0x610c('0x202')](_0x55cddc)['then'](sendMessageReschedule(_0x55cddc))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x55cddc[_0x610c('0x69')]=utils['CAMPAIGN_STATUS'][_0x610c('0x1fa')];if(_[_0x610c('0xea')](_0x2ff686[0x0])||_[_0x610c('0xea')](_0x2ff686[0x0][_0x610c('0x173')])||_[_0x610c('0xea')](_0x2ff686[0x0]['phone'])){_0x34349b[_0x610c('0x14b')](_0x610c('0x204'),_0x55cddc,_0x2ff686[0x0]);}else{return hopperUtils[_0x610c('0x209')](_['pick'](_0x2ff686[0x0],[_0x610c('0xd6'),_0x610c('0x154')]))[_0x610c('0x42')](_0x34349b['checkContactBlack'](_0x55cddc,_0x2ff686[0x0]))[_0x610c('0x99')](_0x34349b[_0x610c('0x1fd')](_0x610c('0x20a'),_0x55cddc));}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x20b'),_0x55cddc,0x1));};Dialer['prototype'][_0x610c('0x1da')]=function(_0x400183,_0x1dd07b,_0x5abd8d,_0x530f60,_0x2e76bd,_0xd30e3f){loggerPredictive[_0x610c('0x4a')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x610c('0x4a')](_0x610c('0x20c'),_0x400183);loggerPredictive['info'](_0x610c('0x20d'),_0x1dd07b);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20e'),_0x5abd8d);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x530f60);loggerPredictive[_0x610c('0x4a')](_0x610c('0x210'),_0x2e76bd);loggerPredictive['info'](_0x610c('0x56'));return new Promise(function(_0x4ed0c0,_0x113580){if(_0x400183<=0x0||isNaN(_0x400183)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),'m\x20=\x20'+_0x400183));}if(_0x5abd8d<=0x0||isNaN(_0x5abd8d)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x212')+_0x5abd8d));}if(_0x530f60<=0x0||isNaN(_0x530f60)){return _0x113580(msgResponse('[abandonmentRate]','Error',_0x610c('0x213')+_0x530f60));}if(_0x1dd07b<=0x0||isNaN(_0x1dd07b)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x214')+_0x1dd07b));}if(_0x2e76bd<=0x0||isNaN(_0x2e76bd)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x215')+_0x2e76bd));}_0xd30e3f=_0xd30e3f||0x0;var _0x533307=0x1/_0x5abd8d;var _0x539302=0x0;var _0x529c49=0x0;var _0x4f388d=0x0;var _0x348ab4=0x0;for(var _0x410dce=0x0;_0x4f388d<_0x2e76bd;_0x410dce+=0x1){_0x529c49=_0x410dce/_0x1dd07b;_0x539302=(_0x530f60*_0x529c49+_0xd30e3f)/_0x533307;_0x4f388d=utils[_0x610c('0x216')](_0x539302,_0x400183);_0x348ab4=_0x539302/_0x400183*(0x1-utils[_0x610c('0x216')](_0x539302,_0x400183));}return _0x4ed0c0({'erlangCalls':_0x410dce,'erlangCallToSecond':_0x1dd07b/_0x410dce,'erlangAbandonmentRate':_0x4f388d,'erlangBusyFactor':_0x348ab4});});};Dialer['prototype'][_0x610c('0x1d3')]=function(_0x24508a,_0x2718e6,_0x500a1a,_0x3f1bb1,_0x39e932,_0x2be3f8){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x610c('0x20c'),_0x24508a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20d'),_0x2718e6);loggerPredictive['info'](_0x610c('0x20e'),_0x500a1a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x3f1bb1);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39e932);loggerPredictive[_0x610c('0x4a')]('---------------------------');return new Promise(function(_0x5d83e5,_0x517d95){if(_0x24508a<=0x0||isNaN(_0x24508a)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x218')+_0x24508a));}if(_0x500a1a<=0x0||isNaN(_0x500a1a)){return _0x517d95(msgResponse('[busyFactor]',_0x610c('0x83'),_0x610c('0x212')+_0x500a1a));}if(_0x3f1bb1<=0x0||isNaN(_0x3f1bb1)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x213')+_0x3f1bb1));}if(_0x2718e6<=0x0||isNaN(_0x2718e6)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x214')+_0x2718e6));}if(_0x39e932<=0x0||isNaN(_0x39e932)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x219')+_0x39e932));}_0x2be3f8=_0x2be3f8||0x0;var _0x49fcb1=0x1/_0x500a1a;var _0x11d2c9=0x0;var _0x563293=0x0;var _0x134d17=0x0;var _0x2378d8=0x0;for(var _0x2f73d1=0x0;_0x2378d8<_0x39e932;_0x2f73d1+=0x1){_0x563293=_0x2f73d1/_0x2718e6;_0x11d2c9=(_0x3f1bb1*_0x563293+_0x2be3f8)/_0x49fcb1;_0x134d17=utils['erlangb'](_0x11d2c9,_0x24508a);_0x2378d8=_0x11d2c9/_0x24508a*(0x1-utils[_0x610c('0x216')](_0x11d2c9,_0x24508a));}return _0x5d83e5({'erlangCalls':_0x2f73d1,'erlangCallToSecond':_0x2718e6/_0x2f73d1,'erlangAbandonmentRate':_0x134d17,'erlangBusyFactor':_0x2378d8});});};module[_0x610c('0x21a')]=Dialer;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff