Built motion from commit 616d3211.|2.6.4
[motion2.git] / server / services / ami / report / voiceQueueReport.js
index 1e7620b..9564408 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xee17=['redis','localhost','socket.io-emitter','prototype','enqueue','tail','finally','sequence','queueReports','agents','channels','queueChannels','voiceQueues','campaigns','queuesummary','syncQueueSummary','bind','queuecallerjoin','syncQueueCallerJoin','syncQueueCallerLeave','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','fullybooted','syncFullyBooted','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','hasOwnProperty','isEmpty','originated','pTalking','waiting','queueStatusComplete','unlockRR','clearZombieChannels','switch','isNil','status','channel','catch','message','No\x20such\x20channel','inspect','error','[%s][voiceQueueReport][checkQueueReport]','variables','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emit','emitVoiceQueueChannelSave','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','ATTENDEDTRANSFER','name','voice_queue_channel:remove','voice_queue_presence:remove','emitVoiceQueueSummary','type','inbound','loggedIn','sumBillable','sumHoldTime','total','unmanaged','abandoned','Trunk','active','callerid','Interval','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','isNotNull','isUndefined','Action','queues','[voiceQueueReport][queues]','flagQueueSummary','[voiceQueueReport][queuesummary]','queue','info','[voiceQueueReport][queuesummary]\x20name:%s','callers','toNumber','loggedin','available','talking','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','custom:queuesummary','syncQueueSummaryComplete','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','[%s][voiceQueueReport][queuecallerjoin]','YYYY-MM-DD\x20HH:mm:ss','position','count','routealias','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','merge','pick','push','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercompleteAt','holdtime','queuecallerabandon','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','emitVoiceQueueChannelRemove','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','queuecallerleave','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','assigned','membername','queuecallercomplete','queuecallerexit','queuecallerexitAt','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','local/','linkedid','queuecallerjoinAt','add','seconds','FORWARDTRANSFER','transfertype','FORWARD','transferexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','COMPLETEDBY','reason','agentcomplete','[%s][voiceQueueReport][varset]','addVariable','variable','queuestatus','value','CONTINUE','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','keys','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','handleHangup','diff','length','sumDuration','answered','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','custom:voiceQueueReport','syncHangup','[%s][voiceQueueReport][hangup]','cause','cause-txt','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDED','transferid','[%s][voiceQueueReport][attendedtransfer]','[%s][voiceQueueReport][blindtransfer]','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','mohtime','[%s][voiceQueueReport][musiconholdstop]','[%s][voiceQueueReport][newexten]\x20event:','set','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','application','split','exports','lodash','moment','util','md5','ioredis','ami','../ami','../model/queueReport'];(function(_0x585546,_0x5970df){var _0x3ec139=function(_0x230e8b){while(--_0x230e8b){_0x585546['push'](_0x585546['shift']());}};_0x3ec139(++_0x5970df);}(_0xee17,0x1e2));var _0x7ee1=function(_0x2ec389,_0x4a07ac){_0x2ec389=_0x2ec389-0x0;var _0x235fa5=_0xee17[_0x2ec389];return _0x235fa5;};'use strict';var _=require(_0x7ee1('0x0'));var moment=require(_0x7ee1('0x1'));var util=require(_0x7ee1('0x2'));var md5=require(_0x7ee1('0x3'));var Redis=require(_0x7ee1('0x4'));var config=require('../../../config/environment');var logger=require('../../../config/logger')(_0x7ee1('0x5'));var ami=require(_0x7ee1('0x6'));var QueueReport=require(_0x7ee1('0x7'));config[_0x7ee1('0x8')]=_['defaults'](config['redis'],{'host':_0x7ee1('0x9'),'port':0x18eb});var io=require(_0x7ee1('0xa'))(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x7ee1('0xb')][_0x7ee1('0xc')]=function(_0x4a5a1c){this[_0x7ee1('0xd')]=this[_0x7ee1('0xd')]?this[_0x7ee1('0xd')][_0x7ee1('0xe')](_0x4a5a1c):_0x4a5a1c();};function VoiceQueueReport(_0x16573f){this[_0x7ee1('0xf')]=new Sequence();this[_0x7ee1('0x10')]={};this[_0x7ee1('0x11')]=_0x16573f[_0x7ee1('0x11')];this[_0x7ee1('0x12')]=_0x16573f[_0x7ee1('0x13')];this[_0x7ee1('0x14')]=_0x16573f[_0x7ee1('0x14')];this['flagQueueSummary']=!![];this[_0x7ee1('0x15')]=_0x16573f[_0x7ee1('0x15')];this['variables']={};ami['on'](_0x7ee1('0x16'),this[_0x7ee1('0x17')][_0x7ee1('0x18')](this));ami['on']('queuesummarycomplete',this['syncQueueSummaryComplete'][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x19'),this[_0x7ee1('0x1a')][_0x7ee1('0x18')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x7ee1('0x18')](this));ami['on']('queuecallerleave',this[_0x7ee1('0x1b')][_0x7ee1('0x18')](this));ami['on']('agentcomplete',this[_0x7ee1('0x1c')][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x1d'),this[_0x7ee1('0x1e')][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x1f'),this[_0x7ee1('0x20')][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x21'),this['syncHangup'][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x22'),this[_0x7ee1('0x23')]['bind'](this));ami['on'](_0x7ee1('0x24'),this[_0x7ee1('0x25')][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x26'),this[_0x7ee1('0x27')][_0x7ee1('0x18')](this));ami['on'](_0x7ee1('0x28'),this[_0x7ee1('0x29')]['bind'](this));ami['on'](_0x7ee1('0x2a'),this[_0x7ee1('0x2b')]['bind'](this));this[_0x7ee1('0x2c')]();this[_0x7ee1('0x2d')]();}function clearChannels(_0x47d477){if(!_['isEmpty'](_0x47d477)){for(var _0x5562e0 in _0x47d477){if(_0x47d477[_0x7ee1('0x2e')](_0x5562e0)){delete _0x47d477[_0x5562e0];}}}}function clearCampaigns(_0x488af2){if(!_[_0x7ee1('0x2f')](_0x488af2)){for(var _0x5842ef in _0x488af2){if(_0x488af2[_0x7ee1('0x2e')](_0x5842ef)){_0x488af2[_0x5842ef][_0x7ee1('0x30')]=0x0;}}}}function clearVoiceQueues(_0x1b1796){if(!_[_0x7ee1('0x2f')](_0x1b1796)){for(var _0x3dcb39 in _0x1b1796){if(_0x1b1796['hasOwnProperty'](_0x3dcb39)){_0x1b1796[_0x3dcb39][_0x7ee1('0x30')]=0x0;_0x1b1796[_0x3dcb39]['talking']=0x0;_0x1b1796[_0x3dcb39][_0x7ee1('0x31')]=0x0;_0x1b1796[_0x3dcb39][_0x7ee1('0x32')]=0x0;_0x1b1796[_0x3dcb39][_0x7ee1('0x33')]=!![];}}}}function clearAgentBooked(_0x48473a){if(!_[_0x7ee1('0x2f')](_0x48473a)){for(var _0x54b81b in _0x48473a){if(_0x48473a[_0x7ee1('0x2e')](_0x54b81b)){_0x48473a[_0x54b81b][_0x7ee1('0x34')]=!![];}}}}VoiceQueueReport['prototype'][_0x7ee1('0x35')]=function(){var _0x3af8b5=this;for(var _0x13cc48 in this['channels']){if(this[_0x7ee1('0x12')][_0x7ee1('0x2e')](_0x13cc48)&&!this[_0x7ee1('0x12')][_0x13cc48][_0x7ee1('0x36')]){this[_0x7ee1('0xf')][_0x7ee1('0xc')](function(){if(!_[_0x7ee1('0x37')](_0x3af8b5[_0x7ee1('0x12')][_0x13cc48])){return ami['Action']({'action':_0x7ee1('0x38'),'channel':_0x3af8b5[_0x7ee1('0x12')][_0x13cc48][_0x7ee1('0x39')]})[_0x7ee1('0x3a')](function(_0x31f1cb){if(_0x31f1cb[_0x7ee1('0x3b')]===_0x7ee1('0x3c')){setTimeout(function(){if(_0x3af8b5['channels'][_0x13cc48]){delete _0x3af8b5['channels'][_0x13cc48];logger['error']('[%s][voiceQueueReport][checkChannel]',_0x13cc48,util[_0x7ee1('0x3d')](_0x31f1cb,{'showHidden':![],'depth':null}));}if(_0x3af8b5[_0x7ee1('0x10')][_0x13cc48]){delete _0x3af8b5[_0x7ee1('0x10')][_0x13cc48];logger[_0x7ee1('0x3e')](_0x7ee1('0x3f'),_0x13cc48,util[_0x7ee1('0x3d')](_0x31f1cb,{'showHidden':![],'depth':null}));}if(_0x3af8b5[_0x7ee1('0x40')][_0x13cc48]){delete _0x3af8b5[_0x7ee1('0x40')][_0x13cc48];logger[_0x7ee1('0x3e')](_0x7ee1('0x41'),_0x13cc48,util[_0x7ee1('0x3d')](_0x31f1cb,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype']['syncFullyBooted']=function(){logger[_0x7ee1('0x3e')](_0x7ee1('0x42'));clearChannels(this['channels']);this[_0x7ee1('0x43')](this[_0x7ee1('0x10')]);clearAgentBooked(this[_0x7ee1('0x11')]);clearVoiceQueues(this[_0x7ee1('0x14')]);clearCampaigns(this['campaigns']);};VoiceQueueReport['prototype'][_0x7ee1('0x43')]=function(_0x524576){var _0x345594=this;if(!_[_0x7ee1('0x2f')](_0x524576)){for(var _0x12c463 in _0x524576){if(_0x524576[_0x7ee1('0x2e')](_0x12c463)){_0x345594['emitVoiceQueueChannelRemove'](_0x524576[_0x12c463],'clearqueuereport');delete _0x524576[_0x12c463];}}}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x44')]=function(_0x5f2e28,_0x57d87b,_0x29b3c0){io['to'](_0x5f2e28)['emit'](_0x57d87b,_0x29b3c0);};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x45')]=function(_0x2b4660,_0x5df878){logger[_0x7ee1('0x46')](_0x7ee1('0x47')+_0x5df878+_0x7ee1('0x48'),_0x2b4660[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x2b4660,{'showHidden':![],'depth':null}));this[_0x7ee1('0x44')](util[_0x7ee1('0x4a')](_0x7ee1('0x4b'),_0x2b4660['name']),_0x7ee1('0x4c'),_0x2b4660);io['emit'](_0x7ee1('0x4d'),_0x2b4660);};VoiceQueueReport[_0x7ee1('0xb')]['emitVoiceQueueChannelRemove']=function(_0x3f30ea,_0x21a802){logger[_0x7ee1('0x46')](_0x7ee1('0x47')+_0x21a802+_0x7ee1('0x4e'),_0x3f30ea[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x3f30ea,{'showHidden':![],'depth':null}));if(_0x3f30ea['queuecallerexitreason']===_0x7ee1('0x4f'))return;this[_0x7ee1('0x44')](util[_0x7ee1('0x4a')]('voice:queue:%s',_0x3f30ea[_0x7ee1('0x50')]),_0x7ee1('0x51'),_0x3f30ea);io['emit'](_0x7ee1('0x52'),_0x3f30ea);};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x53')]=function(_0x14c464,_0x1a3c16){if(_0x14c464[_0x7ee1('0x54')]===_0x7ee1('0x55')){var _0x20abc3={'id':_0x14c464['id'],'name':_0x14c464[_0x7ee1('0x50')],'strategy':_0x14c464['strategy'],'answered':_0x14c464['answered'],'available':_0x14c464['available'],'loggedIn':_0x14c464[_0x7ee1('0x56')],'pTalking':_0x14c464['pTalking'],'sumBillable':_0x14c464[_0x7ee1('0x57')],'sumDuration':_0x14c464['sumDuration'],'sumHoldTime':_0x14c464[_0x7ee1('0x58')]||0x0,'talking':_0x14c464['talking'],'total':_0x14c464[_0x7ee1('0x59')],'type':_0x14c464[_0x7ee1('0x54')],'unmanaged':_0x14c464[_0x7ee1('0x5a')],'abandoned':_0x14c464[_0x7ee1('0x5b')],'waiting':_0x14c464['waiting']};if(_0x14c464['Trunk']){_0x20abc3['Trunk']={'id':_0x14c464[_0x7ee1('0x5c')]['id'],'name':_0x14c464[_0x7ee1('0x5c')][_0x7ee1('0x50')],'active':_0x14c464[_0x7ee1('0x5c')][_0x7ee1('0x5d')],'callerid':_0x14c464[_0x7ee1('0x5c')][_0x7ee1('0x5e')]};}if(_0x14c464[_0x7ee1('0x5f')]){_0x20abc3[_0x7ee1('0x5f')]={'id':_0x14c464[_0x7ee1('0x5f')]['id'],'name':_0x14c464[_0x7ee1('0x5f')][_0x7ee1('0x50')]};}var _0x11e323=md5(JSON['stringify'](_0x20abc3));if(_0x14c464[_0x7ee1('0x3')]!==_0x11e323){_0x14c464['md5']=_0x11e323;logger[_0x7ee1('0x46')](_0x7ee1('0x60')+_0x1a3c16+_0x7ee1('0x61'),util[_0x7ee1('0x3d')](_0x20abc3,{'showHidden':![],'depth':null}));this['emit'](util[_0x7ee1('0x4a')](_0x7ee1('0x4b'),_0x20abc3[_0x7ee1('0x50')]),'voice_queue:save',_0x20abc3);}}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x62')]=function(_0x503c27){return _0x503c27!==null&&!_[_0x7ee1('0x63')](_0x503c27);};VoiceQueueReport['prototype'][_0x7ee1('0x2d')]=function(){var _0x52eaf7=this;setInterval(function(){_0x52eaf7['clearZombieChannels']();ami[_0x7ee1('0x64')]({'action':_0x7ee1('0x65')})[_0x7ee1('0x3a')](function(_0x23c626){logger[_0x7ee1('0x3e')](_0x7ee1('0x66'),util[_0x7ee1('0x3d')](_0x23c626,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x2c')]=function(){var _0x3459bb=this;setInterval(function(){if(_0x3459bb[_0x7ee1('0x67')]){return ami[_0x7ee1('0x64')]({'action':_0x7ee1('0x16')})['then'](function(){_0x3459bb['flagQueueSummary']=![];})[_0x7ee1('0x3a')](function(_0x59164c){logger[_0x7ee1('0x3e')](_0x7ee1('0x68'),util[_0x7ee1('0x3d')](_0x59164c,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x17')]=function(_0x5aee66){try{if(this[_0x7ee1('0x62')](_0x5aee66)&&this[_0x7ee1('0x62')](_0x5aee66[_0x7ee1('0x69')])){logger['debug']('[voiceQueueReport][queuesummary]\x20event:',util[_0x7ee1('0x3d')](_0x5aee66,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]]){logger[_0x7ee1('0x6a')](_0x7ee1('0x6b'),_0x5aee66[_0x7ee1('0x69')]);var _0x48719a=_['countBy'](this[_0x7ee1('0x12')],_0x7ee1('0x69'))[_0x5aee66['queue']]||0x0;var _0x1b6276=_0x48719a-_0x5aee66[_0x7ee1('0x6c')];if(this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x32')]!==_['toNumber'](_0x5aee66[_0x7ee1('0x6c')])||this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x56')]!==_[_0x7ee1('0x6d')](_0x5aee66[_0x7ee1('0x6e')])||this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]]['available']!==_['toNumber'](_0x5aee66[_0x7ee1('0x6f')])||this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]]['talking']!==_0x1b6276){this['voiceQueues'][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x32')]=_['toNumber'](_0x5aee66['callers']);this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x56')]=_['toNumber'](_0x5aee66['loggedin']);this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x6f')]=_[_0x7ee1('0x6d')](_0x5aee66['available']);this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]]['talking']=_0x1b6276>0x0?_0x1b6276:0x0;this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x70')]=this['voiceQueues'][_0x5aee66[_0x7ee1('0x69')]]['talking']>_[_0x7ee1('0x6d')](_0x5aee66[_0x7ee1('0x6e')])?_[_0x7ee1('0x6d')](_0x5aee66[_0x7ee1('0x6e')]):this['voiceQueues'][_0x5aee66[_0x7ee1('0x69')]][_0x7ee1('0x70')];this['emitVoiceQueueSummary'](this['voiceQueues'][_0x5aee66[_0x7ee1('0x69')]],_0x7ee1('0x16'));}logger['debug'](_0x7ee1('0x71'),util[_0x7ee1('0x3d')](this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]],{'showHidden':![],'depth':null}));ami[_0x7ee1('0x44')](_0x7ee1('0x72'),this[_0x7ee1('0x14')][_0x5aee66[_0x7ee1('0x69')]]);}}}catch(_0x135f7f){logger['error'](_0x7ee1('0x68'),util['inspect'](_0x135f7f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x73')]=function(_0xe0195d){logger['debug'](_0x7ee1('0x74'),util[_0x7ee1('0x3d')](_0xe0195d,{'showHidden':![],'depth':null}));ami[_0x7ee1('0x44')](_0x7ee1('0x75'),{});this['flagQueueSummary']=!![];};VoiceQueueReport[_0x7ee1('0xb')]['syncQueueCallerJoin']=function(_0x3ee906){try{if(this[_0x7ee1('0x62')](_0x3ee906)){logger['debug'](_0x7ee1('0x76'),_0x3ee906[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x3ee906,{'showHidden':![],'depth':null}));if(_[_0x7ee1('0x63')](this[_0x7ee1('0x10')][_0x3ee906[_0x7ee1('0x49')]]))this['queueReports'][_0x3ee906[_0x7ee1('0x49')]]=[];if(_['isUndefined'](this['channels'][_0x3ee906[_0x7ee1('0x49')]]))this[_0x7ee1('0x12')][_0x3ee906[_0x7ee1('0x49')]]={};var _0x469786=new QueueReport();_0x469786[_0x7ee1('0x50')]=_0x3ee906[_0x7ee1('0x69')];_0x469786['type']=this[_0x7ee1('0x14')][_0x469786[_0x7ee1('0x50')]]&&this[_0x7ee1('0x14')][_0x469786[_0x7ee1('0x50')]][_0x7ee1('0x54')]?this[_0x7ee1('0x14')][_0x469786[_0x7ee1('0x50')]][_0x7ee1('0x54')]||_0x7ee1('0x55'):'inbound';_0x469786[_0x7ee1('0x69')]=_0x3ee906[_0x7ee1('0x69')];_0x469786['queuecallerjoinAt']=moment()[_0x7ee1('0x4a')](_0x7ee1('0x77'));_0x469786[_0x7ee1('0x78')]=_0x3ee906[_0x7ee1('0x78')];_0x469786[_0x7ee1('0x79')]=_0x3ee906[_0x7ee1('0x79')];_0x469786[_0x7ee1('0x49')]=_0x3ee906[_0x7ee1('0x49')];_0x469786[_0x7ee1('0x7a')]=this[_0x7ee1('0x12')][_0x3ee906[_0x7ee1('0x49')]][_0x7ee1('0x7a')];logger[_0x7ee1('0x6a')](_0x7ee1('0x7b'),_0x469786[_0x7ee1('0x50')],_0x469786[_0x7ee1('0x54')]);_[_0x7ee1('0x7c')](_0x469786,_[_0x7ee1('0x7d')](_0x3ee906,_['keys'](_0x469786)));this['queueReports'][_0x3ee906[_0x7ee1('0x49')]][_0x7ee1('0x7e')](_0x469786);this[_0x7ee1('0x12')][_0x3ee906[_0x7ee1('0x49')]]=_0x469786;this[_0x7ee1('0x45')](_0x469786,'queuecallerjoin');}}catch(_0x4931f3){logger[_0x7ee1('0x3e')](_0x7ee1('0x76'),_0x3ee906[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x4931f3,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncQueueCallerAbandon']=function(_0x1c1d50){try{if(this[_0x7ee1('0x62')](_0x1c1d50)){logger['debug'](_0x7ee1('0x7f'),_0x1c1d50[_0x7ee1('0x49')],util['inspect'](_0x1c1d50,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x1c1d50[_0x7ee1('0x49')]]){var _0x9f358=_[_0x7ee1('0x80')](this['queueReports'][_0x1c1d50['uniqueid']]);_0x9f358['queuecallercomplete']=![];_0x9f358[_0x7ee1('0x81')]=null;_0x9f358['holdtime']=_0x1c1d50[_0x7ee1('0x82')];_0x9f358['originalposition']=_0x1c1d50['originalposition'];_0x9f358[_0x7ee1('0x83')]=!![];_0x9f358[_0x7ee1('0x84')]=moment()[_0x7ee1('0x4a')](_0x7ee1('0x77'));_0x9f358[_0x7ee1('0x85')]=_0x7ee1('0x86');_0x9f358[_0x7ee1('0x87')]=null;logger[_0x7ee1('0x6a')]('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0x9f358['name'],_0x9f358[_0x7ee1('0x54')]);this[_0x7ee1('0x12')][_0x1c1d50[_0x7ee1('0x49')]]=_0x9f358;this[_0x7ee1('0x88')](_0x9f358,_0x7ee1('0x83'));}}}catch(_0x3916b1){logger[_0x7ee1('0x3e')](_0x7ee1('0x7f'),_0x1c1d50['uniqueid'],util[_0x7ee1('0x3d')](_0x3916b1,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x1b')]=function(_0x53454d){try{if(this['isNotNull'](_0x53454d)){logger[_0x7ee1('0x46')](_0x7ee1('0x89'),_0x53454d[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x53454d,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x53454d['uniqueid']]){var _0x44a54b=_['last'](this['queueReports'][_0x53454d['uniqueid']]);_0x44a54b[_0x7ee1('0x8a')]=moment()[_0x7ee1('0x4a')](_0x7ee1('0x77'));_0x44a54b[_0x7ee1('0x8b')]=_0x53454d[_0x7ee1('0x8b')];_0x44a54b[_0x7ee1('0x8c')]=_0x53454d[_0x7ee1('0x8c')];logger[_0x7ee1('0x6a')](_0x7ee1('0x8d'),_0x44a54b[_0x7ee1('0x50')],_0x44a54b['type'],_0x53454d['connectedlinenum'],_0x53454d[_0x7ee1('0x8c')]);this[_0x7ee1('0x12')][_0x53454d[_0x7ee1('0x49')]]=_0x44a54b;this[_0x7ee1('0x45')](_0x44a54b,_0x7ee1('0x8e'));}}}catch(_0x5ed065){logger['error']('[%s][voiceQueueReport][queuecallerleave]',_0x53454d[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x5ed065,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7ee1('0x1e')]=function(_0x5a98dc){try{if(this[_0x7ee1('0x62')](_0x5a98dc)){logger[_0x7ee1('0x46')]('[%s][voiceQueueReport][agentconnect]',_0x5a98dc[_0x7ee1('0x49')],util['inspect'](_0x5a98dc,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x5a98dc['uniqueid']]){var _0x3f770f=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x5a98dc[_0x7ee1('0x49')]]);_0x3f770f['queuecallercomplete']=!![];_0x3f770f[_0x7ee1('0x85')]=_0x7ee1('0x8f');logger['info'](_0x7ee1('0x90'),_0x3f770f[_0x7ee1('0x50')],_0x3f770f[_0x7ee1('0x54')]);}}}catch(_0x54e289){logger[_0x7ee1('0x3e')]('[%s][voiceQueueReport][agentconnect]',_0x5a98dc[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x54e289,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x1c')]=function(_0x59c2cb){try{if(this[_0x7ee1('0x62')](_0x59c2cb)){logger[_0x7ee1('0x46')](_0x7ee1('0x91'),_0x59c2cb[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x59c2cb,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x49')]]){var _0x38a05e=_['last'](this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x49')]]);_0x38a05e[_0x7ee1('0x83')]=![];_0x38a05e['queuecallerabandonAt']=null;_0x38a05e[_0x7ee1('0x92')]=!![];_0x38a05e[_0x7ee1('0x87')]=_0x59c2cb[_0x7ee1('0x93')];_0x38a05e['holdtime']=_0x59c2cb[_0x7ee1('0x82')];_0x38a05e[_0x7ee1('0x94')]=!![];_0x38a05e[_0x7ee1('0x95')]=![];_0x38a05e[_0x7ee1('0x96')]=null;if(!_0x38a05e[_0x7ee1('0x97')]){if(_0x59c2cb['reason']=='transfer'){_0x38a05e[_0x7ee1('0x85')]=_0x7ee1('0x98');logger[_0x7ee1('0x6a')](_0x7ee1('0x99'),_0x38a05e[_0x7ee1('0x50')],_0x38a05e[_0x7ee1('0x54')]);}else{if(_[_0x7ee1('0x9a')](_0x59c2cb[_0x7ee1('0x39')][_0x7ee1('0x9b')](),_0x7ee1('0x9c'))){if(this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x9d')]]){var _0x59f6c0=_[_0x7ee1('0x80')](this['queueReports'][_0x59c2cb['linkedid']]);_0x59f6c0[_0x7ee1('0x94')]=![];_0x59f6c0['queuecallerexit']=!![];_0x59f6c0['queuecallerexitAt']=moment(_0x38a05e[_0x7ee1('0x9e')])[_0x7ee1('0x9f')](_0x59c2cb[_0x7ee1('0x82')],_0x7ee1('0xa0'))['format'](_0x7ee1('0x77'));_0x59f6c0[_0x7ee1('0x85')]=_0x7ee1('0xa1');_0x59f6c0['transfer']=!![];_0x59f6c0[_0x7ee1('0xa2')]=_0x7ee1('0xa3');_0x59f6c0[_0x7ee1('0xa4')]=_0x59c2cb['destexten'];_0x59f6c0[_0x7ee1('0xa5')]=_0x59c2cb[_0x7ee1('0x49')];logger[_0x7ee1('0x6a')](_0x7ee1('0xa6'),_0x59f6c0[_0x7ee1('0x50')],_0x59f6c0[_0x7ee1('0x54')]);var _0x397b5b=this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x9d')]];this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x9d')]]=this[_0x7ee1('0x10')][_0x59c2cb[_0x7ee1('0x49')]];this['queueReports'][_0x59c2cb[_0x7ee1('0x49')]]=_0x397b5b;}}else{_0x38a05e[_0x7ee1('0x85')]=_0x7ee1('0xa7')+_0x59c2cb[_0x7ee1('0xa8')]['toUpperCase']();logger[_0x7ee1('0x6a')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x38a05e['name'],_0x38a05e[_0x7ee1('0x54')],_0x38a05e[_0x7ee1('0x85')]);}}}this[_0x7ee1('0x12')][_0x59c2cb[_0x7ee1('0x49')]]=_0x38a05e;this['emitVoiceQueueChannelRemove'](_0x38a05e,_0x7ee1('0xa9'));}}}catch(_0x4d1484){logger['error'](_0x7ee1('0x91'),_0x59c2cb['uniqueid'],util['inspect'](_0x4d1484,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7ee1('0x20')]=function(_0x7fab17){try{if(this[_0x7ee1('0x62')](_0x7fab17)){logger[_0x7ee1('0x46')](_0x7ee1('0xaa'),_0x7fab17[_0x7ee1('0x49')],util['inspect'](_0x7fab17,{'showHidden':![],'depth':null}));this[_0x7ee1('0xab')](_0x7fab17[_0x7ee1('0x49')],_['keys'](_0x7fab17[_0x7ee1('0xac')])[0x0],_0x7fab17['value']);if(this[_0x7ee1('0x10')][_0x7fab17[_0x7ee1('0x49')]]){var _0x3d9a35=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x7fab17['uniqueid']]);if(_0x3d9a35){if(this[_0x7ee1('0x62')](_0x7fab17[_0x7ee1('0xac')])&&this['isNotNull'](_0x7fab17[_0x7ee1('0xac')][_0x7ee1('0xad')])){switch(_0x7fab17[_0x7ee1('0xae')]){case _0x7ee1('0xaf'):_0x3d9a35[_0x7ee1('0x95')]=![];_0x3d9a35['queuecallerexitAt']=null;break;case'TIMEOUT':_0x3d9a35['lastevent']=_0x7ee1('0xb0');_0x3d9a35[_0x7ee1('0x95')]=!![];_0x3d9a35['queuecallerexitAt']=moment()['format'](_0x7ee1('0x77'));_0x3d9a35[_0x7ee1('0x8a')]=moment()[_0x7ee1('0x4a')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x7ee1('0x46')](_0x7ee1('0xb1'),_0x7fab17['uniqueid'],util[_0x7ee1('0x3d')](_0x3d9a35,{'showHidden':![],'depth':null}));ami['emit']('custom:timeout',_0x3d9a35);break;default:_0x3d9a35[_0x7ee1('0x95')]=!![];_0x3d9a35['queuecallerexitAt']=moment()['format'](_0x7ee1('0x77'));_0x3d9a35[_0x7ee1('0x8a')]=moment()[_0x7ee1('0x4a')](_0x7ee1('0x77'));}_0x3d9a35[_0x7ee1('0x83')]=![];_0x3d9a35[_0x7ee1('0x84')]=null;_0x3d9a35[_0x7ee1('0x85')]=_0x7fab17[_0x7ee1('0xae')];this[_0x7ee1('0x12')][_0x7fab17[_0x7ee1('0x49')]]=_0x3d9a35;this[_0x7ee1('0x88')](_0x3d9a35,_0x7ee1('0x1f'));}else if(this['isNotNull'](_0x7fab17[_0x7ee1('0xac')])&&this['isNotNull'](_0x7fab17[_0x7ee1('0xac')][_0x7ee1('0xb2')])){if(!_0x3d9a35['queuecallerabandon']){_0x3d9a35[_0x7ee1('0x95')]=!![];_0x3d9a35[_0x7ee1('0x96')]=moment()[_0x7ee1('0x4a')]('YYYY-MM-DD\x20HH:mm:ss');_0x3d9a35[_0x7ee1('0x85')]=_0x7ee1('0xb3');_0x3d9a35[_0x7ee1('0x8a')]=moment()[_0x7ee1('0x4a')](_0x7ee1('0x77'));this[_0x7ee1('0x12')][_0x7fab17['uniqueid']]=_0x3d9a35;}}logger[_0x7ee1('0x6a')](_0x7ee1('0xb4'),_0x7fab17[_0x7ee1('0x49')],_0x3d9a35[_0x7ee1('0x50')],_0x3d9a35['type'],_[_0x7ee1('0xb5')](_0x7fab17[_0x7ee1('0xac')])[0x0],_0x7fab17[_0x7ee1('0xae')]);_0x3d9a35['variables']=this[_0x7ee1('0x40')][_0x7fab17[_0x7ee1('0x49')]];}}}}catch(_0x14e246){logger[_0x7ee1('0x3e')](_0x7ee1('0xaa'),_0x7fab17[_0x7ee1('0x49')],util['inspect'](_0x14e246,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0xab')]=function(_0x14dff4,_0x429658,_0x2a94bd){var _0x493fda=[_0x7ee1('0xb6'),_0x7ee1('0xb7'),'rtpaudioqosjitter',_0x7ee1('0xb8'),_0x7ee1('0xb9'),_0x7ee1('0xba'),'rtpaudioqosrtt',_0x7ee1('0xbb'),'sipcallid',_0x7ee1('0xbc'),_0x7ee1('0xbd'),_0x7ee1('0xbe'),_0x7ee1('0xbf'),'memberdynamic',_0x7ee1('0xc0'),_0x7ee1('0xc1'),_0x7ee1('0x93'),_0x7ee1('0xc2'),_0x7ee1('0xc3')];if(!_[_0x7ee1('0x37')](_0x429658)&&!_[_0x7ee1('0xc4')](_0x493fda,_0x429658)){if(_[_0x7ee1('0x63')](this[_0x7ee1('0x40')][_0x14dff4])){this[_0x7ee1('0x40')][_0x14dff4]={};}this[_0x7ee1('0x40')][_0x14dff4][_0x429658]=_0x2a94bd;}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0xc5')]=function(_0x13146f,_0x1c7d28,_0x2148e4){var _0x2f5528={};for(var _0x328c73=0x0;_0x328c73<this[_0x7ee1('0x10')][_0x13146f]['length'];_0x328c73+=0x1){_0x2f5528=this['queueReports'][_0x13146f][_0x328c73];if(this[_0x7ee1('0x14')][_0x2f5528['queue']]){if(_0x2f5528['queuecallerexit']&&_0x2f5528['transfer']!=!![]){this[_0x7ee1('0x14')][_0x2f5528[_0x7ee1('0x69')]]['unmanaged']+=0x1;}if(_0x2f5528['queuecallerabandon']){this[_0x7ee1('0x14')][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0x5b')]+=0x1;}this[_0x7ee1('0x14')][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0x58')]+=moment(_0x2f5528[_0x7ee1('0x8a')])[_0x7ee1('0xc6')](_0x2f5528[_0x7ee1('0x9e')],'seconds')||0x0;if(_0x328c73===this[_0x7ee1('0x10')][_0x13146f][_0x7ee1('0xc7')]-0x1){this[_0x7ee1('0x14')][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0xc8')]+=moment()['milliseconds'](0x0)[_0x7ee1('0xc6')](_0x2f5528[_0x7ee1('0x9e')],_0x7ee1('0xa0'));this[_0x7ee1('0x14')][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0x59')]+=0x1;if(_0x2f5528[_0x7ee1('0x94')]){this['voiceQueues'][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0xc9')]+=0x1;this[_0x7ee1('0x14')][_0x2f5528['queue']]['sumBillable']+=moment()[_0x7ee1('0xca')](0x0)['diff'](_0x2f5528[_0x7ee1('0x8a')],_0x7ee1('0xa0'));_0x2f5528[_0x7ee1('0x81')]=moment()['format'](_0x7ee1('0x77'));_0x2f5528[_0x7ee1('0x95')]=![];_0x2f5528['queuecallerexitAt']=null;}if(_0x2f5528[_0x7ee1('0x95')]&&_0x2f5528[_0x7ee1('0x97')]!=!![]){_0x2f5528['lastevent']=_0x7ee1('0x5a');logger[_0x7ee1('0x46')](_0x7ee1('0xcb'),_0x13146f,util[_0x7ee1('0x3d')](_0x2f5528,{'showHidden':![],'depth':null}));ami[_0x7ee1('0x44')](_0x7ee1('0xcc'),_0x2f5528);}if(_0x2f5528['queuecallerabandon']){_0x2f5528['lastevent']=_0x7ee1('0x5b');logger['debug'](_0x7ee1('0xcd'),_0x13146f,util['inspect'](_0x2f5528,{'showHidden':![],'depth':null}));ami[_0x7ee1('0x44')](_0x7ee1('0xce'),_0x2f5528);}}else{this['voiceQueues'][_0x2f5528[_0x7ee1('0x69')]]['sumDuration']+=this['voiceQueues'][_0x2f5528[_0x7ee1('0x69')]][_0x7ee1('0x58')];}logger[_0x7ee1('0x6a')](_0x7ee1('0xcf'),_0x13146f,_0x2f5528[_0x7ee1('0x50')],_0x2f5528['type'],_0x1c7d28);if(_0x2148e4&&_0x2f5528[_0x7ee1('0x85')]===_0x7ee1('0x4f')){_0x2f5528['queuecallerexitreason']=_0x7ee1('0x8f');}this[_0x7ee1('0x12')][_0x13146f]=_0x2f5528;this[_0x7ee1('0x88')](_0x2f5528,_0x7ee1('0x21'));this[_0x7ee1('0x53')](this[_0x7ee1('0x14')][_0x2f5528['queue']],_0x7ee1('0x21'));}}logger[_0x7ee1('0x46')]('[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:',_0x13146f,util[_0x7ee1('0x3d')](this['queueReports'][_0x13146f],{'showHidden':![],'depth':null}));ami[_0x7ee1('0x44')](_0x7ee1('0xd0'),this[_0x7ee1('0x10')][_0x13146f]);if(_0x2f5528[_0x7ee1('0x85')]===_0x7ee1('0x4f'))return;delete this[_0x7ee1('0x10')][_0x13146f];delete this[_0x7ee1('0x12')][_0x13146f];if(this[_0x7ee1('0x40')][_0x13146f]){delete this['variables'][_0x13146f];}};VoiceQueueReport['prototype'][_0x7ee1('0xd1')]=function(_0x25af6b){try{if(this[_0x7ee1('0x62')](_0x25af6b)){logger['debug'](_0x7ee1('0xd2'),_0x25af6b['uniqueid'],util[_0x7ee1('0x3d')](_0x25af6b,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x25af6b[_0x7ee1('0x49')]]){return this[_0x7ee1('0xc5')](_0x25af6b['uniqueid'],_0x25af6b['cause-txt']);}if(this['queueReports'][_0x25af6b[_0x7ee1('0x9d')]]){if(_0x25af6b[_0x7ee1('0xd3')]==='21'){return;}return this['handleHangup'](_0x25af6b['linkedid'],_0x25af6b[_0x7ee1('0xd4')],!![]);}var _0x17b1de=Object[_0x7ee1('0xb5')](this[_0x7ee1('0x10')]);for(var _0x460f6a=0x0;_0x460f6a<_0x17b1de[_0x7ee1('0xc7')];_0x460f6a++){var _0x5f0695=_['last'](this[_0x7ee1('0x10')][_0x17b1de[_0x460f6a]]);if(_0x5f0695&&_0x5f0695['transferid']===_0x25af6b[_0x7ee1('0x49')]){return this[_0x7ee1('0xc5')](_0x5f0695[_0x7ee1('0x49')],_0x25af6b[_0x7ee1('0xd4')],!![]);}}}}catch(_0x2a5764){logger[_0x7ee1('0x3e')](_0x7ee1('0xd2'),_0x25af6b['uniqueid'],util[_0x7ee1('0x3d')](_0x2a5764,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')]['syncAttendedTransfer']=function(_0x476c69){try{if(this[_0x7ee1('0x62')](_0x476c69)){logger[_0x7ee1('0x46')]('[%s][voiceQueueReport][attendedtransfer]',_0x476c69[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x476c69,{'showHidden':![],'depth':null}));var _0x84a1fb;var _0x4c08dd;var _0xf50cfd;if(this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd5')]]){_0x84a1fb=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x476c69['transfereeuniqueid']]);_0x84a1fb[_0x7ee1('0xa4')]=_0x476c69[_0x7ee1('0xd6')];_0x84a1fb[_0x7ee1('0xa5')]=_0x476c69[_0x7ee1('0xd7')];_0x84a1fb[_0x7ee1('0x85')]=_0x7ee1('0x4f');_0x84a1fb[_0x7ee1('0x97')]=!![];_0x84a1fb['transfertype']='ATTENDED';if(this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd7')]]){_0xf50cfd=this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd7')]];this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd7')]]=this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd5')]];this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd5')]]=_0xf50cfd;_0x4c08dd=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd5')]]);_0x4c08dd[_0x7ee1('0x36')]=!![];}logger[_0x7ee1('0x6a')](_0x7ee1('0xd8'),_0x476c69[_0x7ee1('0x49')],_0x84a1fb[_0x7ee1('0x50')],_0x84a1fb[_0x7ee1('0x54')],_0x84a1fb[_0x7ee1('0xa4')],_0x84a1fb[_0x7ee1('0xa5')]);}else if(this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd9')]]){_0x84a1fb=_[_0x7ee1('0x80')](this['queueReports'][_0x476c69[_0x7ee1('0xd9')]]);_0x84a1fb[_0x7ee1('0xa4')]=_0x476c69[_0x7ee1('0xda')];_0x84a1fb[_0x7ee1('0xa5')]=_0x476c69[_0x7ee1('0xdb')];_0x84a1fb['queuecallerexitreason']=_0x7ee1('0x4f');_0x84a1fb['transfer']=!![];_0x84a1fb['transfertype']='ATTENDED';if(this['queueReports'][_0x476c69[_0x7ee1('0xdb')]]){_0xf50cfd=this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xdb')]];this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xdb')]]=this['queueReports'][_0x476c69[_0x7ee1('0xd9')]];this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd9')]]=_0xf50cfd;_0x4c08dd=_[_0x7ee1('0x80')](this['queueReports'][_0x476c69[_0x7ee1('0xd9')]]);_0x4c08dd[_0x7ee1('0x36')]=!![];}logger[_0x7ee1('0x6a')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x476c69['uniqueid'],_0x84a1fb[_0x7ee1('0x50')],_0x84a1fb[_0x7ee1('0x54')],_0x84a1fb[_0x7ee1('0xa4')],_0x84a1fb[_0x7ee1('0xa5')]);}else if(this['queueReports'][_0x476c69[_0x7ee1('0xdb')]]){_0x84a1fb=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xdb')]]);_0x84a1fb['transferexten']=_0x476c69[_0x7ee1('0xda')];_0x84a1fb[_0x7ee1('0xa5')]=_0x476c69[_0x7ee1('0xdb')];_0x84a1fb['queuecallerexitreason']=_0x7ee1('0x4f');_0x84a1fb[_0x7ee1('0x97')]=!![];_0x84a1fb['transfertype']=_0x7ee1('0xdc');_0x84a1fb[_0x7ee1('0x36')]=!![];_0x84a1fb[_0x7ee1('0xdd')]=_0x476c69[_0x7ee1('0xd5')];}else if(this['queueReports'][_0x476c69[_0x7ee1('0xd7')]]){_0x84a1fb=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x476c69[_0x7ee1('0xd7')]]);_0x84a1fb['transferexten']=_0x476c69['secondtransfererexten'];_0x84a1fb[_0x7ee1('0xa5')]=_0x476c69['secondtransfereruniqueid'];_0x84a1fb[_0x7ee1('0x85')]=_0x7ee1('0x4f');_0x84a1fb[_0x7ee1('0x97')]=!![];_0x84a1fb[_0x7ee1('0xa2')]=_0x7ee1('0xdc');_0x84a1fb[_0x7ee1('0x36')]=!![];_0x84a1fb[_0x7ee1('0xdd')]=_0x476c69[_0x7ee1('0xd9')];}}}catch(_0x79b8d){logger[_0x7ee1('0x3e')](_0x7ee1('0xde'),_0x476c69[_0x7ee1('0x49')],util['inspect'](_0x79b8d,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7ee1('0x2b')]=function(_0x860dbc){try{if(this['isNotNull'](_0x860dbc)){logger[_0x7ee1('0x46')](_0x7ee1('0xdf'),_0x860dbc[_0x7ee1('0x49')],util['inspect'](_0x860dbc,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x860dbc[_0x7ee1('0xd5')]]){var _0x156347=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x860dbc['transfereeuniqueid']]);_0x156347[_0x7ee1('0x85')]='BLINDTRANSFER';_0x156347[_0x7ee1('0x97')]=!![];_0x156347[_0x7ee1('0xa2')]=_0x7ee1('0xe0');_0x156347['transferexten']=_0x860dbc[_0x7ee1('0xe1')];_0x156347['transferuniqueid']=_0x860dbc[_0x7ee1('0xd5')];logger[_0x7ee1('0x6a')](_0x7ee1('0xe2'),_0x860dbc[_0x7ee1('0x49')],_0x156347[_0x7ee1('0x50')],_0x156347[_0x7ee1('0x54')],_0x156347[_0x7ee1('0xa4')],_0x156347[_0x7ee1('0xa5')]);this[_0x7ee1('0xd1')]({'event':_0x7ee1('0xe3'),'uniqueid':_0x860dbc[_0x7ee1('0xd5')],'context':_0x860dbc['context'],'channel':_0x860dbc[_0x7ee1('0xe4')]});}}}catch(_0xc3d70){logger[_0x7ee1('0x3e')](_0x7ee1('0xdf'),_0x860dbc[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0xc3d70,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x25')]=function(_0x25843a){try{if(this[_0x7ee1('0x62')](_0x25843a)){logger[_0x7ee1('0x46')](_0x7ee1('0xe5'),_0x25843a[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x25843a,{'showHidden':![],'depth':null}));if(this[_0x7ee1('0x10')][_0x25843a[_0x7ee1('0x49')]]){var _0x5b906e=_[_0x7ee1('0x80')](this[_0x7ee1('0x10')][_0x25843a['uniqueid']]);if(!_[_0x7ee1('0x37')](_0x5b906e[_0x7ee1('0x8a')])){_0x5b906e[_0x7ee1('0xe6')]=moment()[_0x7ee1('0x4a')]('YYYY-MM-DD\x20HH:mm:ss');logger[_0x7ee1('0x6a')](_0x7ee1('0xe7'),_0x25843a['uniqueid'],_0x5b906e['mohstarttime']);}}}}catch(_0x4084b0){logger[_0x7ee1('0x3e')]('[%s][voiceQueueReport][musiconholdstart]',_0x25843a[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x4084b0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7ee1('0xb')][_0x7ee1('0x27')]=function(_0x2f693d){try{if(this['isNotNull'](_0x2f693d)){logger['debug']('[%s][voiceQueueReport][musiconholdstop]',_0x2f693d[_0x7ee1('0x49')],util['inspect'](_0x2f693d,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x2f693d['uniqueid']]){var _0x37e75b=_['last'](this[_0x7ee1('0x10')][_0x2f693d[_0x7ee1('0x49')]]);if(!_[_0x7ee1('0x37')](_0x37e75b['mohstarttime'])){_0x37e75b['mohtime']+=moment()[_0x7ee1('0xca')](0x0)[_0x7ee1('0xc6')](_0x37e75b[_0x7ee1('0xe6')],'seconds');logger[_0x7ee1('0x6a')](_0x7ee1('0xe8'),_0x2f693d['uniqueid'],_0x37e75b[_0x7ee1('0xe9')]);delete _0x37e75b['mohstarttime'];}}}}catch(_0x2e00){logger[_0x7ee1('0x3e')](_0x7ee1('0xea'),_0x2f693d[_0x7ee1('0x49')],util['inspect'](_0x2e00,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncNewExten']=function(_0x3cbd16){try{if(this[_0x7ee1('0x62')](_0x3cbd16)){logger[_0x7ee1('0x46')](_0x7ee1('0xeb'),_0x3cbd16[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x3cbd16,{'showHidden':![],'depth':null}));if(_0x3cbd16['application']['toLowerCase']()===_0x7ee1('0xec')){_0x3cbd16[_0x7ee1('0xed')]=_0x3cbd16[_0x7ee1('0xee')]&&_0x3cbd16[_0x7ee1('0xee')][_0x7ee1('0x9a')](_0x7ee1('0xef'))?_0x3cbd16[_0x7ee1('0xee')]:(_0x3cbd16['appdata']||_0x3cbd16[_0x7ee1('0xed')])[_0x7ee1('0x9b')]();if(_[_0x7ee1('0x9a')](_0x3cbd16['applicationdata'][_0x7ee1('0x9b')](),_0x7ee1('0xf0'))){logger[_0x7ee1('0x6a')](_0x7ee1('0xf1'),_0x3cbd16[_0x7ee1('0x49')],_0x3cbd16[_0x7ee1('0xf2')],_0x3cbd16[_0x7ee1('0xed')]);if(_[_0x7ee1('0x63')](this[_0x7ee1('0x12')][_0x3cbd16[_0x7ee1('0x49')]]))this[_0x7ee1('0x12')][_0x3cbd16[_0x7ee1('0x49')]]={};var _0xd4f851=_0x3cbd16['applicationdata'][_0x7ee1('0xf3')]('=');var _0x164fc5=_0xd4f851[0x0][_0x7ee1('0x9b')]()['match'](/cdr\((.*)\)/);if(_0x164fc5)this[_0x7ee1('0x12')][_0x3cbd16[_0x7ee1('0x49')]][_0x164fc5[0x1]]=_0xd4f851[0x1];}}}}catch(_0x4806bb){logger[_0x7ee1('0x3e')]('[%s][voiceQueueReport][newexten]',_0x3cbd16[_0x7ee1('0x49')],util[_0x7ee1('0x3d')](_0x4806bb,{'showHidden':![],'depth':null}));}};module[_0x7ee1('0xf4')]=VoiceQueueReport;
\ No newline at end of file
+var _0x4e5e=['toLowerCase','local/','queuecallerjoinAt','add','seconds','transfer','transferexten','destexten','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','linkedid','reason','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','emitVoiceQueueChannelRemove','addVariable','variable','value','queuestatus','CONTINUE','TIMEOUT','lastevent','queuecallerleaveAt','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','handleHangup','length','diff','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','syncHangup','[%s][voiceQueueReport][hangup]','cause-txt','cause','transferid','syncAttendedTransfer','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','transfertype','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transferuniqueid','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedtransfer]','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','BLIND','extension','BlindTransfer','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstop]','isNil','mohtime','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','set','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','split','[%s][voiceQueueReport][newexten]','exports','lodash','moment','util','md5','ioredis','../../../config/environment','../../../config/logger','ami','../model/queueReport','redis','defaults','localhost','prototype','enqueue','tail','finally','queueReports','agents','channels','voiceQueues','flagQueueSummary','campaigns','queuesummary','syncQueueSummary','bind','syncQueueSummaryComplete','queuecallerjoin','syncQueueCallerJoin','queuecallerabandon','queuecallerleave','syncQueueCallerLeave','agentcomplete','agentconnect','syncAgentConnect','syncVarSet','hangup','fullybooted','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncBlindTransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','waiting','unlockRR','clearZombieChannels','switch','sequence','status','channel','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkQueueReport]','inspect','variables','syncFullyBooted','[FullyBooted]\x20clear\x20realtime','clearQueueReport','clearqueuereport','emit','emitVoiceQueueChannelSave','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','format','voice:queue:%s','name','voice_queue_channel:save','voice_queue_presence:save','debug',']\x20sending\x20voice_queue_channel:remove\x20event:','queuecallerexitreason','ATTENDEDTRANSFER','voice_queue_channel:remove','voice_queue_presence:remove','emitVoiceQueueSummary','type','inbound','strategy','answered','available','loggedIn','pTalking','sumBillable','sumDuration','sumHoldTime','total','unmanaged','abandoned','Trunk','active','callerid','Interval','[voiceQueueReport][',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','loopQueueShow','Action','[voiceQueueReport][queues]','then','queue','[voiceQueueReport][queuesummary]\x20event:','countBy','toNumber','loggedin','talking','custom:queuesummary','custom:queuesummarycomplete','[%s][voiceQueueReport][queuecallerjoin]','position','count','routealias','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','keys','push','syncQueueCallerAbandon','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','YYYY-MM-DD\x20HH:mm:ss','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','connectedlinenum','connectedlinename','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','syncAgentComplete','[%s][voiceQueueReport][agentcomplete]','queuecallerabandonAt','assigned','queuecallerexit','queuecallerexitAt','COMPLETED','startsWith'];(function(_0x1e172a,_0x52102b){var _0x96338b=function(_0x307313){while(--_0x307313){_0x1e172a['push'](_0x1e172a['shift']());}};_0x96338b(++_0x52102b);}(_0x4e5e,0x14e));var _0xe4e5=function(_0x3337ce,_0x9fb301){_0x3337ce=_0x3337ce-0x0;var _0x220a7a=_0x4e5e[_0x3337ce];return _0x220a7a;};'use strict';var _=require(_0xe4e5('0x0'));var moment=require(_0xe4e5('0x1'));var util=require(_0xe4e5('0x2'));var md5=require(_0xe4e5('0x3'));var Redis=require(_0xe4e5('0x4'));var config=require(_0xe4e5('0x5'));var logger=require(_0xe4e5('0x6'))(_0xe4e5('0x7'));var ami=require('../ami');var QueueReport=require(_0xe4e5('0x8'));config[_0xe4e5('0x9')]=_[_0xe4e5('0xa')](config['redis'],{'host':_0xe4e5('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe4e5('0x9')]));var Sequence=function(){};Sequence[_0xe4e5('0xc')][_0xe4e5('0xd')]=function(_0x11a51a){this['tail']=this[_0xe4e5('0xe')]?this[_0xe4e5('0xe')][_0xe4e5('0xf')](_0x11a51a):_0x11a51a();};function VoiceQueueReport(_0xdb5ee3){this['sequence']=new Sequence();this[_0xe4e5('0x10')]={};this[_0xe4e5('0x11')]=_0xdb5ee3[_0xe4e5('0x11')];this[_0xe4e5('0x12')]=_0xdb5ee3['queueChannels'];this[_0xe4e5('0x13')]=_0xdb5ee3[_0xe4e5('0x13')];this[_0xe4e5('0x14')]=!![];this[_0xe4e5('0x15')]=_0xdb5ee3['campaigns'];this['variables']={};ami['on'](_0xe4e5('0x16'),this[_0xe4e5('0x17')][_0xe4e5('0x18')](this));ami['on']('queuesummarycomplete',this[_0xe4e5('0x19')][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x1a'),this[_0xe4e5('0x1b')][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x1c'),this['syncQueueCallerAbandon'][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x1d'),this[_0xe4e5('0x1e')]['bind'](this));ami['on'](_0xe4e5('0x1f'),this['syncAgentComplete'][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x20'),this[_0xe4e5('0x21')][_0xe4e5('0x18')](this));ami['on']('varset',this[_0xe4e5('0x22')][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x23'),this['syncHangup'][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x24'),this['syncFullyBooted'][_0xe4e5('0x18')](this));ami['on']('musiconholdstart',this[_0xe4e5('0x25')][_0xe4e5('0x18')](this));ami['on'](_0xe4e5('0x26'),this[_0xe4e5('0x27')]['bind'](this));ami['on'](_0xe4e5('0x28'),this['syncAttendedTransfer']['bind'](this));ami['on']('blindtransfer',this[_0xe4e5('0x29')][_0xe4e5('0x18')](this));this[_0xe4e5('0x2a')]();this['loopQueueShow']();}function clearChannels(_0x436b95){if(!_[_0xe4e5('0x2b')](_0x436b95)){for(var _0x517f77 in _0x436b95){if(_0x436b95['hasOwnProperty'](_0x517f77)){delete _0x436b95[_0x517f77];}}}}function clearCampaigns(_0x3559e9){if(!_[_0xe4e5('0x2b')](_0x3559e9)){for(var _0xb22898 in _0x3559e9){if(_0x3559e9[_0xe4e5('0x2c')](_0xb22898)){_0x3559e9[_0xb22898][_0xe4e5('0x2d')]=0x0;}}}}function clearVoiceQueues(_0x18a81f){if(!_['isEmpty'](_0x18a81f)){for(var _0x35cdff in _0x18a81f){if(_0x18a81f[_0xe4e5('0x2c')](_0x35cdff)){_0x18a81f[_0x35cdff][_0xe4e5('0x2d')]=0x0;_0x18a81f[_0x35cdff]['talking']=0x0;_0x18a81f[_0x35cdff]['pTalking']=0x0;_0x18a81f[_0x35cdff][_0xe4e5('0x2e')]=0x0;_0x18a81f[_0x35cdff]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0x3379ad){if(!_[_0xe4e5('0x2b')](_0x3379ad)){for(var _0x381498 in _0x3379ad){if(_0x3379ad[_0xe4e5('0x2c')](_0x381498)){_0x3379ad[_0x381498][_0xe4e5('0x2f')]=!![];}}}}VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x30')]=function(){var _0x2627e6=this;for(var _0x289d6b in this[_0xe4e5('0x12')]){if(this['channels']['hasOwnProperty'](_0x289d6b)&&!this[_0xe4e5('0x12')][_0x289d6b][_0xe4e5('0x31')]){this[_0xe4e5('0x32')]['enqueue'](function(){if(!_['isNil'](_0x2627e6['channels'][_0x289d6b])){return ami['Action']({'action':_0xe4e5('0x33'),'channel':_0x2627e6[_0xe4e5('0x12')][_0x289d6b][_0xe4e5('0x34')]})[_0xe4e5('0x35')](function(_0x5d15ed){if(_0x5d15ed['message']===_0xe4e5('0x36')){setTimeout(function(){if(_0x2627e6[_0xe4e5('0x12')][_0x289d6b]){delete _0x2627e6[_0xe4e5('0x12')][_0x289d6b];logger[_0xe4e5('0x37')]('[%s][voiceQueueReport][checkChannel]',_0x289d6b,util['inspect'](_0x5d15ed,{'showHidden':![],'depth':null}));}if(_0x2627e6['queueReports'][_0x289d6b]){delete _0x2627e6[_0xe4e5('0x10')][_0x289d6b];logger['error'](_0xe4e5('0x38'),_0x289d6b,util[_0xe4e5('0x39')](_0x5d15ed,{'showHidden':![],'depth':null}));}if(_0x2627e6[_0xe4e5('0x3a')][_0x289d6b]){delete _0x2627e6['variables'][_0x289d6b];logger['error']('[%s][voiceQueueReport][checkVariables]',_0x289d6b,util['inspect'](_0x5d15ed,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x3b')]=function(){logger['error'](_0xe4e5('0x3c'));clearChannels(this['channels']);this['clearQueueReport'](this['queueReports']);clearAgentBooked(this[_0xe4e5('0x11')]);clearVoiceQueues(this[_0xe4e5('0x13')]);clearCampaigns(this[_0xe4e5('0x15')]);};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x3d')]=function(_0x386cd1){var _0xf596ce=this;if(!_[_0xe4e5('0x2b')](_0x386cd1)){for(var _0x241f11 in _0x386cd1){if(_0x386cd1[_0xe4e5('0x2c')](_0x241f11)){_0xf596ce['emitVoiceQueueChannelRemove'](_0x386cd1[_0x241f11],_0xe4e5('0x3e'));delete _0x386cd1[_0x241f11];}}}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x3f')]=function(_0x2d439b,_0x4f2666,_0x5a6834){io['to'](_0x2d439b)[_0xe4e5('0x3f')](_0x4f2666,_0x5a6834);};VoiceQueueReport['prototype'][_0xe4e5('0x40')]=function(_0x340297,_0xa25b0b){logger['debug'](_0xe4e5('0x41')+_0xa25b0b+_0xe4e5('0x42'),_0x340297[_0xe4e5('0x43')],util['inspect'](_0x340297,{'showHidden':![],'depth':null}));this[_0xe4e5('0x3f')](util[_0xe4e5('0x44')](_0xe4e5('0x45'),_0x340297[_0xe4e5('0x46')]),_0xe4e5('0x47'),_0x340297);io['emit'](_0xe4e5('0x48'),_0x340297);};VoiceQueueReport[_0xe4e5('0xc')]['emitVoiceQueueChannelRemove']=function(_0x56ab15,_0x46911c){logger[_0xe4e5('0x49')](_0xe4e5('0x41')+_0x46911c+_0xe4e5('0x4a'),_0x56ab15[_0xe4e5('0x43')],util['inspect'](_0x56ab15,{'showHidden':![],'depth':null}));if(_0x56ab15[_0xe4e5('0x4b')]===_0xe4e5('0x4c'))return;this[_0xe4e5('0x3f')](util[_0xe4e5('0x44')](_0xe4e5('0x45'),_0x56ab15[_0xe4e5('0x46')]),_0xe4e5('0x4d'),_0x56ab15);io[_0xe4e5('0x3f')](_0xe4e5('0x4e'),_0x56ab15);};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x4f')]=function(_0x57da0f,_0x301ff1){if(_0x57da0f[_0xe4e5('0x50')]===_0xe4e5('0x51')){var _0x4ccf1a={'id':_0x57da0f['id'],'name':_0x57da0f['name'],'strategy':_0x57da0f[_0xe4e5('0x52')],'answered':_0x57da0f[_0xe4e5('0x53')],'available':_0x57da0f[_0xe4e5('0x54')],'loggedIn':_0x57da0f[_0xe4e5('0x55')],'pTalking':_0x57da0f[_0xe4e5('0x56')],'sumBillable':_0x57da0f[_0xe4e5('0x57')],'sumDuration':_0x57da0f[_0xe4e5('0x58')],'sumHoldTime':_0x57da0f[_0xe4e5('0x59')]||0x0,'talking':_0x57da0f['talking'],'total':_0x57da0f[_0xe4e5('0x5a')],'type':_0x57da0f[_0xe4e5('0x50')],'unmanaged':_0x57da0f[_0xe4e5('0x5b')],'abandoned':_0x57da0f[_0xe4e5('0x5c')],'waiting':_0x57da0f[_0xe4e5('0x2e')]};if(_0x57da0f[_0xe4e5('0x5d')]){_0x4ccf1a[_0xe4e5('0x5d')]={'id':_0x57da0f[_0xe4e5('0x5d')]['id'],'name':_0x57da0f[_0xe4e5('0x5d')][_0xe4e5('0x46')],'active':_0x57da0f['Trunk'][_0xe4e5('0x5e')],'callerid':_0x57da0f[_0xe4e5('0x5d')][_0xe4e5('0x5f')]};}if(_0x57da0f[_0xe4e5('0x60')]){_0x4ccf1a[_0xe4e5('0x60')]={'id':_0x57da0f[_0xe4e5('0x60')]['id'],'name':_0x57da0f[_0xe4e5('0x60')]['name']};}var _0x3be84d=md5(JSON['stringify'](_0x4ccf1a));if(_0x57da0f[_0xe4e5('0x3')]!==_0x3be84d){_0x57da0f[_0xe4e5('0x3')]=_0x3be84d;logger[_0xe4e5('0x49')](_0xe4e5('0x61')+_0x301ff1+_0xe4e5('0x62'),util[_0xe4e5('0x39')](_0x4ccf1a,{'showHidden':![],'depth':null}));this[_0xe4e5('0x3f')](util[_0xe4e5('0x44')](_0xe4e5('0x45'),_0x4ccf1a[_0xe4e5('0x46')]),_0xe4e5('0x63'),_0x4ccf1a);}}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x64')]=function(_0x24e4f3){return _0x24e4f3!==null&&!_[_0xe4e5('0x65')](_0x24e4f3);};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x66')]=function(){var _0x266dd6=this;setInterval(function(){_0x266dd6[_0xe4e5('0x30')]();ami[_0xe4e5('0x67')]({'action':'queues'})[_0xe4e5('0x35')](function(_0xa1c260){logger['error'](_0xe4e5('0x68'),util[_0xe4e5('0x39')](_0xa1c260,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport['prototype']['loopQueueSummary']=function(){var _0x421ead=this;setInterval(function(){if(_0x421ead[_0xe4e5('0x14')]){return ami[_0xe4e5('0x67')]({'action':_0xe4e5('0x16')})[_0xe4e5('0x69')](function(){_0x421ead[_0xe4e5('0x14')]=![];})[_0xe4e5('0x35')](function(_0x3a03a7){logger['error']('[voiceQueueReport][queuesummary]',util[_0xe4e5('0x39')](_0x3a03a7,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x17')]=function(_0xbe8522){try{if(this[_0xe4e5('0x64')](_0xbe8522)&&this[_0xe4e5('0x64')](_0xbe8522[_0xe4e5('0x6a')])){logger[_0xe4e5('0x49')](_0xe4e5('0x6b'),util[_0xe4e5('0x39')](_0xbe8522,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0xbe8522[_0xe4e5('0x6a')]]){logger['info']('[voiceQueueReport][queuesummary]\x20name:%s',_0xbe8522[_0xe4e5('0x6a')]);var _0x2c7963=_[_0xe4e5('0x6c')](this[_0xe4e5('0x12')],'queue')[_0xbe8522[_0xe4e5('0x6a')]]||0x0;var _0x386e36=_0x2c7963-_0xbe8522['callers'];if(this[_0xe4e5('0x13')][_0xbe8522['queue']][_0xe4e5('0x2e')]!==_['toNumber'](_0xbe8522['callers'])||this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x55')]!==_[_0xe4e5('0x6d')](_0xbe8522[_0xe4e5('0x6e')])||this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x54')]!==_[_0xe4e5('0x6d')](_0xbe8522[_0xe4e5('0x54')])||this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x6f')]!==_0x386e36){this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]]['waiting']=_[_0xe4e5('0x6d')](_0xbe8522['callers']);this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x55')]=_[_0xe4e5('0x6d')](_0xbe8522[_0xe4e5('0x6e')]);this['voiceQueues'][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x54')]=_['toNumber'](_0xbe8522['available']);this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x6f')]=_0x386e36>0x0?_0x386e36:0x0;this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]]['talking']=this['voiceQueues'][_0xbe8522[_0xe4e5('0x6a')]][_0xe4e5('0x6f')]>_['toNumber'](_0xbe8522[_0xe4e5('0x6e')])?_[_0xe4e5('0x6d')](_0xbe8522[_0xe4e5('0x6e')]):this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]]['talking'];this[_0xe4e5('0x4f')](this['voiceQueues'][_0xbe8522[_0xe4e5('0x6a')]],_0xe4e5('0x16'));}logger[_0xe4e5('0x49')]('[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:',util[_0xe4e5('0x39')](this['voiceQueues'][_0xbe8522[_0xe4e5('0x6a')]],{'showHidden':![],'depth':null}));ami[_0xe4e5('0x3f')](_0xe4e5('0x70'),this[_0xe4e5('0x13')][_0xbe8522[_0xe4e5('0x6a')]]);}}}catch(_0x40c236){logger[_0xe4e5('0x37')]('[voiceQueueReport][queuesummary]',util[_0xe4e5('0x39')](_0x40c236,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x19')]=function(_0x595b42){logger[_0xe4e5('0x49')]('[voiceQueueReport][queuesummarycomplete]\x20event:',util[_0xe4e5('0x39')](_0x595b42,{'showHidden':![],'depth':null}));ami[_0xe4e5('0x3f')](_0xe4e5('0x71'),{});this[_0xe4e5('0x14')]=!![];};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x1b')]=function(_0x5ee4ba){try{if(this['isNotNull'](_0x5ee4ba)){logger[_0xe4e5('0x49')](_0xe4e5('0x72'),_0x5ee4ba[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x5ee4ba,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xe4e5('0x10')][_0x5ee4ba['uniqueid']]))this[_0xe4e5('0x10')][_0x5ee4ba[_0xe4e5('0x43')]]=[];if(_[_0xe4e5('0x65')](this[_0xe4e5('0x12')][_0x5ee4ba[_0xe4e5('0x43')]]))this[_0xe4e5('0x12')][_0x5ee4ba[_0xe4e5('0x43')]]={};var _0x1528d1=new QueueReport();_0x1528d1['name']=_0x5ee4ba['queue'];_0x1528d1['type']=this['voiceQueues'][_0x1528d1['name']]&&this[_0xe4e5('0x13')][_0x1528d1[_0xe4e5('0x46')]][_0xe4e5('0x50')]?this[_0xe4e5('0x13')][_0x1528d1['name']][_0xe4e5('0x50')]||_0xe4e5('0x51'):_0xe4e5('0x51');_0x1528d1[_0xe4e5('0x6a')]=_0x5ee4ba[_0xe4e5('0x6a')];_0x1528d1['queuecallerjoinAt']=moment()[_0xe4e5('0x44')]('YYYY-MM-DD\x20HH:mm:ss');_0x1528d1[_0xe4e5('0x73')]=_0x5ee4ba[_0xe4e5('0x73')];_0x1528d1[_0xe4e5('0x74')]=_0x5ee4ba[_0xe4e5('0x74')];_0x1528d1[_0xe4e5('0x43')]=_0x5ee4ba[_0xe4e5('0x43')];_0x1528d1[_0xe4e5('0x75')]=this[_0xe4e5('0x12')][_0x5ee4ba[_0xe4e5('0x43')]][_0xe4e5('0x75')];logger[_0xe4e5('0x76')](_0xe4e5('0x77'),_0x1528d1['name'],_0x1528d1[_0xe4e5('0x50')]);_['merge'](_0x1528d1,_['pick'](_0x5ee4ba,_[_0xe4e5('0x78')](_0x1528d1)));this[_0xe4e5('0x10')][_0x5ee4ba[_0xe4e5('0x43')]][_0xe4e5('0x79')](_0x1528d1);this['channels'][_0x5ee4ba['uniqueid']]=_0x1528d1;this['emitVoiceQueueChannelSave'](_0x1528d1,_0xe4e5('0x1a'));}}catch(_0x311f04){logger[_0xe4e5('0x37')](_0xe4e5('0x72'),_0x5ee4ba[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x311f04,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x7a')]=function(_0xacf379){try{if(this[_0xe4e5('0x64')](_0xacf379)){logger['debug'](_0xe4e5('0x7b'),_0xacf379[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0xacf379,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0xacf379[_0xe4e5('0x43')]]){var _0x3496bf=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0xacf379['uniqueid']]);_0x3496bf[_0xe4e5('0x7d')]=![];_0x3496bf[_0xe4e5('0x7e')]=null;_0x3496bf[_0xe4e5('0x7f')]=_0xacf379['holdtime'];_0x3496bf[_0xe4e5('0x80')]=_0xacf379[_0xe4e5('0x80')];_0x3496bf[_0xe4e5('0x1c')]=!![];_0x3496bf['queuecallerabandonAt']=moment()[_0xe4e5('0x44')](_0xe4e5('0x81'));_0x3496bf['queuecallerexitreason']='ABANDONED';_0x3496bf[_0xe4e5('0x82')]=null;logger[_0xe4e5('0x76')](_0xe4e5('0x83'),_0x3496bf['name'],_0x3496bf[_0xe4e5('0x50')]);this[_0xe4e5('0x12')][_0xacf379[_0xe4e5('0x43')]]=_0x3496bf;this['emitVoiceQueueChannelRemove'](_0x3496bf,_0xe4e5('0x1c'));}}}catch(_0x296b63){logger[_0xe4e5('0x37')](_0xe4e5('0x7b'),_0xacf379[_0xe4e5('0x43')],util['inspect'](_0x296b63,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')]['syncQueueCallerLeave']=function(_0x5f1f31){try{if(this[_0xe4e5('0x64')](_0x5f1f31)){logger[_0xe4e5('0x49')](_0xe4e5('0x84'),_0x5f1f31['uniqueid'],util[_0xe4e5('0x39')](_0x5f1f31,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x5f1f31['uniqueid']]){var _0x4bf122=_[_0xe4e5('0x7c')](this['queueReports'][_0x5f1f31[_0xe4e5('0x43')]]);_0x4bf122['queuecallerleaveAt']=moment()['format'](_0xe4e5('0x81'));_0x4bf122[_0xe4e5('0x85')]=_0x5f1f31[_0xe4e5('0x85')];_0x4bf122[_0xe4e5('0x86')]=_0x5f1f31[_0xe4e5('0x86')];logger[_0xe4e5('0x76')]('[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0x4bf122['name'],_0x4bf122[_0xe4e5('0x50')],_0x5f1f31['connectedlinenum'],_0x5f1f31[_0xe4e5('0x86')]);this[_0xe4e5('0x12')][_0x5f1f31[_0xe4e5('0x43')]]=_0x4bf122;this[_0xe4e5('0x40')](_0x4bf122,_0xe4e5('0x1d'));}}}catch(_0x41577d){logger[_0xe4e5('0x37')](_0xe4e5('0x84'),_0x5f1f31[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x41577d,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe4e5('0x21')]=function(_0x36dc26){try{if(this[_0xe4e5('0x64')](_0x36dc26)){logger[_0xe4e5('0x49')](_0xe4e5('0x87'),_0x36dc26[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x36dc26,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0x36dc26[_0xe4e5('0x43')]]){var _0x574289=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x36dc26[_0xe4e5('0x43')]]);_0x574289[_0xe4e5('0x7d')]=!![];_0x574289['queuecallerexitreason']=_0xe4e5('0x88');logger['info'](_0xe4e5('0x89'),_0x574289[_0xe4e5('0x46')],_0x574289[_0xe4e5('0x50')]);}}}catch(_0x1c3896){logger['error'](_0xe4e5('0x87'),_0x36dc26['uniqueid'],util[_0xe4e5('0x39')](_0x1c3896,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x8a')]=function(_0x26d39a){try{if(this['isNotNull'](_0x26d39a)){logger[_0xe4e5('0x49')](_0xe4e5('0x8b'),_0x26d39a[_0xe4e5('0x43')],util['inspect'](_0x26d39a,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x26d39a[_0xe4e5('0x43')]]){var _0x4fe9ea=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x26d39a[_0xe4e5('0x43')]]);_0x4fe9ea['queuecallerabandon']=![];_0x4fe9ea[_0xe4e5('0x8c')]=null;_0x4fe9ea[_0xe4e5('0x8d')]=!![];_0x4fe9ea[_0xe4e5('0x82')]=_0x26d39a['membername'];_0x4fe9ea[_0xe4e5('0x7f')]=_0x26d39a[_0xe4e5('0x7f')];_0x4fe9ea[_0xe4e5('0x7d')]=!![];_0x4fe9ea[_0xe4e5('0x8e')]=![];_0x4fe9ea[_0xe4e5('0x8f')]=null;if(!_0x4fe9ea['transfer']){if(_0x26d39a['reason']=='transfer'){_0x4fe9ea[_0xe4e5('0x4b')]=_0xe4e5('0x90');logger[_0xe4e5('0x76')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x4fe9ea[_0xe4e5('0x46')],_0x4fe9ea[_0xe4e5('0x50')]);}else{if(_[_0xe4e5('0x91')](_0x26d39a['channel'][_0xe4e5('0x92')](),_0xe4e5('0x93'))){if(this['queueReports'][_0x26d39a['linkedid']]){var _0x7b0963=_['last'](this[_0xe4e5('0x10')][_0x26d39a['linkedid']]);_0x7b0963['queuecallercomplete']=![];_0x7b0963[_0xe4e5('0x8e')]=!![];_0x7b0963[_0xe4e5('0x8f')]=moment(_0x4fe9ea[_0xe4e5('0x94')])[_0xe4e5('0x95')](_0x26d39a[_0xe4e5('0x7f')],_0xe4e5('0x96'))['format'](_0xe4e5('0x81'));_0x7b0963[_0xe4e5('0x4b')]='FORWARDTRANSFER';_0x7b0963[_0xe4e5('0x97')]=!![];_0x7b0963['transfertype']='FORWARD';_0x7b0963[_0xe4e5('0x98')]=_0x26d39a[_0xe4e5('0x99')];_0x7b0963['transferuniqueid']=_0x26d39a[_0xe4e5('0x43')];logger['info'](_0xe4e5('0x9a'),_0x7b0963[_0xe4e5('0x46')],_0x7b0963[_0xe4e5('0x50')]);var _0x3707ca=this[_0xe4e5('0x10')][_0x26d39a[_0xe4e5('0x9b')]];this['queueReports'][_0x26d39a['linkedid']]=this[_0xe4e5('0x10')][_0x26d39a[_0xe4e5('0x43')]];this[_0xe4e5('0x10')][_0x26d39a[_0xe4e5('0x43')]]=_0x3707ca;}}else{_0x4fe9ea[_0xe4e5('0x4b')]='COMPLETEDBY'+_0x26d39a[_0xe4e5('0x9c')][_0xe4e5('0x9d')]();logger['info'](_0xe4e5('0x9e'),_0x4fe9ea[_0xe4e5('0x46')],_0x4fe9ea[_0xe4e5('0x50')],_0x4fe9ea[_0xe4e5('0x4b')]);}}}this[_0xe4e5('0x12')][_0x26d39a['uniqueid']]=_0x4fe9ea;this[_0xe4e5('0x9f')](_0x4fe9ea,_0xe4e5('0x1f'));}}}catch(_0x3c0bd5){logger['error']('[%s][voiceQueueReport][agentcomplete]',_0x26d39a[_0xe4e5('0x43')],util['inspect'](_0x3c0bd5,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe4e5('0x22')]=function(_0x1891e5){try{if(this[_0xe4e5('0x64')](_0x1891e5)){logger['debug']('[%s][voiceQueueReport][varset]',_0x1891e5[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x1891e5,{'showHidden':![],'depth':null}));this[_0xe4e5('0xa0')](_0x1891e5[_0xe4e5('0x43')],_[_0xe4e5('0x78')](_0x1891e5[_0xe4e5('0xa1')])[0x0],_0x1891e5[_0xe4e5('0xa2')]);if(this[_0xe4e5('0x10')][_0x1891e5[_0xe4e5('0x43')]]){var _0x32365e=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x1891e5['uniqueid']]);if(_0x32365e){if(this[_0xe4e5('0x64')](_0x1891e5[_0xe4e5('0xa1')])&&this[_0xe4e5('0x64')](_0x1891e5[_0xe4e5('0xa1')][_0xe4e5('0xa3')])){switch(_0x1891e5['value']){case _0xe4e5('0xa4'):_0x32365e['queuecallerexit']=![];_0x32365e[_0xe4e5('0x8f')]=null;break;case _0xe4e5('0xa5'):_0x32365e[_0xe4e5('0xa6')]='timeout';_0x32365e[_0xe4e5('0x8e')]=!![];_0x32365e[_0xe4e5('0x8f')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x32365e[_0xe4e5('0xa7')]=moment()[_0xe4e5('0x44')](_0xe4e5('0x81'));logger['debug'](_0xe4e5('0xa8'),_0x1891e5[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x32365e,{'showHidden':![],'depth':null}));ami[_0xe4e5('0x3f')](_0xe4e5('0xa9'),_0x32365e);break;default:_0x32365e[_0xe4e5('0x8e')]=!![];_0x32365e['queuecallerexitAt']=moment()['format'](_0xe4e5('0x81'));_0x32365e[_0xe4e5('0xa7')]=moment()[_0xe4e5('0x44')]('YYYY-MM-DD\x20HH:mm:ss');}_0x32365e[_0xe4e5('0x1c')]=![];_0x32365e['queuecallerabandonAt']=null;_0x32365e[_0xe4e5('0x4b')]=_0x1891e5['value'];this[_0xe4e5('0x12')][_0x1891e5[_0xe4e5('0x43')]]=_0x32365e;this[_0xe4e5('0x9f')](_0x32365e,_0xe4e5('0xaa'));}else if(this[_0xe4e5('0x64')](_0x1891e5[_0xe4e5('0xa1')])&&this[_0xe4e5('0x64')](_0x1891e5[_0xe4e5('0xa1')][_0xe4e5('0xab')])){if(!_0x32365e[_0xe4e5('0x1c')]){_0x32365e[_0xe4e5('0x8e')]=!![];_0x32365e[_0xe4e5('0x8f')]=moment()[_0xe4e5('0x44')](_0xe4e5('0x81'));_0x32365e[_0xe4e5('0x4b')]=_0xe4e5('0xac');_0x32365e['queuecallerleaveAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0xe4e5('0x12')][_0x1891e5[_0xe4e5('0x43')]]=_0x32365e;}}logger[_0xe4e5('0x76')]('[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s',_0x1891e5[_0xe4e5('0x43')],_0x32365e['name'],_0x32365e[_0xe4e5('0x50')],_[_0xe4e5('0x78')](_0x1891e5['variable'])[0x0],_0x1891e5[_0xe4e5('0xa2')]);_0x32365e[_0xe4e5('0x3a')]=this[_0xe4e5('0x3a')][_0x1891e5[_0xe4e5('0x43')]];}}}}catch(_0x40b75e){logger[_0xe4e5('0x37')](_0xe4e5('0xad'),_0x1891e5[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x40b75e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0xa0')]=function(_0xd7e51e,_0x4778ca,_0x3189cd){var _0x40a151=[_0xe4e5('0xae'),'rtpaudioqosbridged',_0xe4e5('0xaf'),_0xe4e5('0xb0'),_0xe4e5('0xb1'),_0xe4e5('0xb2'),_0xe4e5('0xb3'),'rtpaudioqosrttbridged',_0xe4e5('0xb4'),_0xe4e5('0xb5'),_0xe4e5('0xb6'),_0xe4e5('0xb7'),'membercalls','memberdynamic',_0xe4e5('0xb8'),_0xe4e5('0xb9'),'membername',_0xe4e5('0xba'),_0xe4e5('0xbb')];if(!_['isNil'](_0x4778ca)&&!_[_0xe4e5('0xbc')](_0x40a151,_0x4778ca)){if(_['isUndefined'](this['variables'][_0xd7e51e])){this[_0xe4e5('0x3a')][_0xd7e51e]={};}this['variables'][_0xd7e51e][_0x4778ca]=_0x3189cd;}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0xbd')]=function(_0x112126,_0x166cba,_0x4b98c0){var _0x384b64={};for(var _0x29aa6c=0x0;_0x29aa6c<this[_0xe4e5('0x10')][_0x112126][_0xe4e5('0xbe')];_0x29aa6c+=0x1){_0x384b64=this[_0xe4e5('0x10')][_0x112126][_0x29aa6c];if(this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]]){if(_0x384b64[_0xe4e5('0x8e')]&&_0x384b64[_0xe4e5('0x97')]!=!![]){this[_0xe4e5('0x13')][_0x384b64['queue']][_0xe4e5('0x5b')]+=0x1;}if(_0x384b64['queuecallerabandon']){this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]]['abandoned']+=0x1;}this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]][_0xe4e5('0x59')]+=moment(_0x384b64[_0xe4e5('0xa7')])[_0xe4e5('0xbf')](_0x384b64['queuecallerjoinAt'],_0xe4e5('0x96'))||0x0;if(_0x29aa6c===this[_0xe4e5('0x10')][_0x112126]['length']-0x1){this[_0xe4e5('0x13')][_0x384b64['queue']][_0xe4e5('0x58')]+=moment()[_0xe4e5('0xc0')](0x0)[_0xe4e5('0xbf')](_0x384b64[_0xe4e5('0x94')],_0xe4e5('0x96'));this['voiceQueues'][_0x384b64['queue']][_0xe4e5('0x5a')]+=0x1;if(_0x384b64['queuecallercomplete']){this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]][_0xe4e5('0x53')]+=0x1;this['voiceQueues'][_0x384b64[_0xe4e5('0x6a')]][_0xe4e5('0x57')]+=moment()[_0xe4e5('0xc0')](0x0)[_0xe4e5('0xbf')](_0x384b64[_0xe4e5('0xa7')],_0xe4e5('0x96'));_0x384b64['queuecallercompleteAt']=moment()[_0xe4e5('0x44')](_0xe4e5('0x81'));_0x384b64[_0xe4e5('0x8e')]=![];_0x384b64[_0xe4e5('0x8f')]=null;}if(_0x384b64[_0xe4e5('0x8e')]&&_0x384b64[_0xe4e5('0x97')]!=!![]){_0x384b64[_0xe4e5('0xa6')]=_0xe4e5('0x5b');logger['debug'](_0xe4e5('0xc1'),_0x112126,util[_0xe4e5('0x39')](_0x384b64,{'showHidden':![],'depth':null}));ami['emit'](_0xe4e5('0xc2'),_0x384b64);}if(_0x384b64[_0xe4e5('0x1c')]){_0x384b64[_0xe4e5('0xa6')]=_0xe4e5('0x5c');logger[_0xe4e5('0x49')](_0xe4e5('0xc3'),_0x112126,util[_0xe4e5('0x39')](_0x384b64,{'showHidden':![],'depth':null}));ami[_0xe4e5('0x3f')](_0xe4e5('0xc4'),_0x384b64);}}else{this[_0xe4e5('0x13')][_0x384b64['queue']][_0xe4e5('0x58')]+=this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]][_0xe4e5('0x59')];}logger[_0xe4e5('0x76')](_0xe4e5('0xc5'),_0x112126,_0x384b64['name'],_0x384b64['type'],_0x166cba);if(_0x4b98c0&&_0x384b64['queuecallerexitreason']===_0xe4e5('0x4c')){_0x384b64['queuecallerexitreason']='COMPLETEDBYAGENT';}this[_0xe4e5('0x12')][_0x112126]=_0x384b64;this[_0xe4e5('0x9f')](_0x384b64,'hangup');this['emitVoiceQueueSummary'](this[_0xe4e5('0x13')][_0x384b64[_0xe4e5('0x6a')]],_0xe4e5('0x23'));}}logger[_0xe4e5('0x49')](_0xe4e5('0xc6'),_0x112126,util[_0xe4e5('0x39')](this[_0xe4e5('0x10')][_0x112126],{'showHidden':![],'depth':null}));ami[_0xe4e5('0x3f')](_0xe4e5('0xc7'),this['queueReports'][_0x112126]);if(_0x384b64[_0xe4e5('0x4b')]===_0xe4e5('0x4c'))return;delete this[_0xe4e5('0x10')][_0x112126];delete this[_0xe4e5('0x12')][_0x112126];if(this[_0xe4e5('0x3a')][_0x112126]){delete this[_0xe4e5('0x3a')][_0x112126];}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0xc8')]=function(_0x3840a5){try{if(this[_0xe4e5('0x64')](_0x3840a5)){logger[_0xe4e5('0x49')](_0xe4e5('0xc9'),_0x3840a5[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x3840a5,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0x3840a5[_0xe4e5('0x43')]]){return this[_0xe4e5('0xbd')](_0x3840a5[_0xe4e5('0x43')],_0x3840a5[_0xe4e5('0xca')]);}if(this[_0xe4e5('0x10')][_0x3840a5['linkedid']]){if(_0x3840a5[_0xe4e5('0xcb')]==='21'){return;}return this[_0xe4e5('0xbd')](_0x3840a5[_0xe4e5('0x9b')],_0x3840a5[_0xe4e5('0xca')],!![]);}var _0x3ed785=Object[_0xe4e5('0x78')](this[_0xe4e5('0x10')]);for(var _0x12535d=0x0;_0x12535d<_0x3ed785[_0xe4e5('0xbe')];_0x12535d++){var _0x4e873d=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x3ed785[_0x12535d]]);if(_0x4e873d&&_0x4e873d[_0xe4e5('0xcc')]===_0x3840a5[_0xe4e5('0x43')]){return this['handleHangup'](_0x4e873d[_0xe4e5('0x43')],_0x3840a5['cause-txt'],!![]);}}}}catch(_0x1a43a5){logger[_0xe4e5('0x37')]('[%s][voiceQueueReport][hangup]',_0x3840a5[_0xe4e5('0x43')],util['inspect'](_0x1a43a5,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe4e5('0xcd')]=function(_0x201276){try{if(this[_0xe4e5('0x64')](_0x201276)){logger[_0xe4e5('0x49')]('[%s][voiceQueueReport][attendedtransfer]',_0x201276[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x201276,{'showHidden':![],'depth':null}));var _0x274a85;var _0x4d083f;var _0x24acb6;if(this['queueReports'][_0x201276['transfereeuniqueid']]){_0x274a85=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xce')]]);_0x274a85[_0xe4e5('0x98')]=_0x201276[_0xe4e5('0xcf')];_0x274a85['transferuniqueid']=_0x201276[_0xe4e5('0xd0')];_0x274a85[_0xe4e5('0x4b')]='ATTENDEDTRANSFER';_0x274a85[_0xe4e5('0x97')]=!![];_0x274a85[_0xe4e5('0xd1')]='ATTENDED';if(this['queueReports'][_0x201276[_0xe4e5('0xd0')]]){_0x24acb6=this['queueReports'][_0x201276['secondtransfereruniqueid']];this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd0')]]=this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xce')]];this['queueReports'][_0x201276[_0xe4e5('0xce')]]=_0x24acb6;_0x4d083f=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x201276['transfereeuniqueid']]);_0x4d083f[_0xe4e5('0x31')]=!![];}logger[_0xe4e5('0x76')](_0xe4e5('0xd2'),_0x201276[_0xe4e5('0x43')],_0x274a85[_0xe4e5('0x46')],_0x274a85[_0xe4e5('0x50')],_0x274a85['transferexten'],_0x274a85[_0xe4e5('0xd3')]);}else if(this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd4')]]){_0x274a85=_['last'](this['queueReports'][_0x201276[_0xe4e5('0xd4')]]);_0x274a85[_0xe4e5('0x98')]=_0x201276[_0xe4e5('0xd5')];_0x274a85[_0xe4e5('0xd3')]=_0x201276[_0xe4e5('0xd6')];_0x274a85[_0xe4e5('0x4b')]=_0xe4e5('0x4c');_0x274a85[_0xe4e5('0x97')]=!![];_0x274a85[_0xe4e5('0xd1')]='ATTENDED';if(this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd6')]]){_0x24acb6=this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd6')]];this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd6')]]=this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd4')]];this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd4')]]=_0x24acb6;_0x4d083f=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd4')]]);_0x4d083f[_0xe4e5('0x31')]=!![];}logger[_0xe4e5('0x76')](_0xe4e5('0xd2'),_0x201276['uniqueid'],_0x274a85['name'],_0x274a85[_0xe4e5('0x50')],_0x274a85[_0xe4e5('0x98')],_0x274a85[_0xe4e5('0xd3')]);}else if(this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd6')]]){_0x274a85=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd6')]]);_0x274a85[_0xe4e5('0x98')]=_0x201276['origtransfererexten'];_0x274a85[_0xe4e5('0xd3')]=_0x201276['origtransfereruniqueid'];_0x274a85[_0xe4e5('0x4b')]=_0xe4e5('0x4c');_0x274a85[_0xe4e5('0x97')]=!![];_0x274a85[_0xe4e5('0xd1')]='ATTENDED';_0x274a85[_0xe4e5('0x31')]=!![];_0x274a85['transferid']=_0x201276['transfereeuniqueid'];}else if(this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd0')]]){_0x274a85=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x201276[_0xe4e5('0xd0')]]);_0x274a85[_0xe4e5('0x98')]=_0x201276['secondtransfererexten'];_0x274a85[_0xe4e5('0xd3')]=_0x201276['secondtransfereruniqueid'];_0x274a85['queuecallerexitreason']=_0xe4e5('0x4c');_0x274a85[_0xe4e5('0x97')]=!![];_0x274a85['transfertype']=_0xe4e5('0xd7');_0x274a85[_0xe4e5('0x31')]=!![];_0x274a85[_0xe4e5('0xcc')]=_0x201276[_0xe4e5('0xd4')];}}}catch(_0x251910){logger[_0xe4e5('0x37')](_0xe4e5('0xd8'),_0x201276[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x251910,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x29')]=function(_0x3e9e21){try{if(this[_0xe4e5('0x64')](_0x3e9e21)){logger[_0xe4e5('0x49')](_0xe4e5('0xd9'),_0x3e9e21[_0xe4e5('0x43')],util['inspect'](_0x3e9e21,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0x3e9e21['transfereeuniqueid']]){var _0x2ed65a=_[_0xe4e5('0x7c')](this['queueReports'][_0x3e9e21[_0xe4e5('0xce')]]);_0x2ed65a[_0xe4e5('0x4b')]=_0xe4e5('0xda');_0x2ed65a[_0xe4e5('0x97')]=!![];_0x2ed65a['transfertype']=_0xe4e5('0xdb');_0x2ed65a[_0xe4e5('0x98')]=_0x3e9e21[_0xe4e5('0xdc')];_0x2ed65a[_0xe4e5('0xd3')]=_0x3e9e21[_0xe4e5('0xce')];logger[_0xe4e5('0x76')]('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x3e9e21[_0xe4e5('0x43')],_0x2ed65a['name'],_0x2ed65a[_0xe4e5('0x50')],_0x2ed65a['transferexten'],_0x2ed65a['transferuniqueid']);this[_0xe4e5('0xc8')]({'event':_0xe4e5('0xdd'),'uniqueid':_0x3e9e21['transfereeuniqueid'],'context':_0x3e9e21['context'],'channel':_0x3e9e21[_0xe4e5('0xde')]});}}}catch(_0x90bad7){logger[_0xe4e5('0x37')]('[%s][voiceQueueReport][blindtransfer]',_0x3e9e21[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x90bad7,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x25')]=function(_0x200335){try{if(this['isNotNull'](_0x200335)){logger[_0xe4e5('0x49')](_0xe4e5('0xdf'),_0x200335['uniqueid'],util[_0xe4e5('0x39')](_0x200335,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0x200335[_0xe4e5('0x43')]]){var _0x237d69=_['last'](this[_0xe4e5('0x10')][_0x200335[_0xe4e5('0x43')]]);if(!_['isNil'](_0x237d69['queuecallerleaveAt'])){_0x237d69[_0xe4e5('0xe0')]=moment()['format'](_0xe4e5('0x81'));logger['info']('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x200335[_0xe4e5('0x43')],_0x237d69[_0xe4e5('0xe0')]);}}}}catch(_0x1441eb){logger['error']('[%s][voiceQueueReport][musiconholdstart]',_0x200335[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x1441eb,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0x27')]=function(_0x45c31c){try{if(this[_0xe4e5('0x64')](_0x45c31c)){logger['debug'](_0xe4e5('0xe1'),_0x45c31c['uniqueid'],util['inspect'](_0x45c31c,{'showHidden':![],'depth':null}));if(this[_0xe4e5('0x10')][_0x45c31c[_0xe4e5('0x43')]]){var _0x2abe63=_[_0xe4e5('0x7c')](this[_0xe4e5('0x10')][_0x45c31c[_0xe4e5('0x43')]]);if(!_[_0xe4e5('0xe2')](_0x2abe63[_0xe4e5('0xe0')])){_0x2abe63[_0xe4e5('0xe3')]+=moment()[_0xe4e5('0xc0')](0x0)[_0xe4e5('0xbf')](_0x2abe63[_0xe4e5('0xe0')],_0xe4e5('0x96'));logger['info']('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0x45c31c[_0xe4e5('0x43')],_0x2abe63[_0xe4e5('0xe3')]);delete _0x2abe63[_0xe4e5('0xe0')];}}}}catch(_0x49511c){logger[_0xe4e5('0x37')]('[%s][voiceQueueReport][musiconholdstop]',_0x45c31c[_0xe4e5('0x43')],util['inspect'](_0x49511c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe4e5('0xc')][_0xe4e5('0xe4')]=function(_0x577a0f){try{if(this[_0xe4e5('0x64')](_0x577a0f)){logger['debug'](_0xe4e5('0xe5'),_0x577a0f[_0xe4e5('0x43')],util['inspect'](_0x577a0f,{'showHidden':![],'depth':null}));if(_0x577a0f[_0xe4e5('0xe6')]['toLowerCase']()===_0xe4e5('0xe7')){_0x577a0f[_0xe4e5('0xe8')]=_0x577a0f[_0xe4e5('0xe9')]&&_0x577a0f[_0xe4e5('0xe9')]['startsWith'](_0xe4e5('0xea'))?_0x577a0f[_0xe4e5('0xe9')]:(_0x577a0f[_0xe4e5('0xe9')]||_0x577a0f[_0xe4e5('0xe8')])[_0xe4e5('0x92')]();if(_['startsWith'](_0x577a0f[_0xe4e5('0xe8')]['toLowerCase'](),_0xe4e5('0xeb'))){logger[_0xe4e5('0x76')](_0xe4e5('0xec'),_0x577a0f[_0xe4e5('0x43')],_0x577a0f['application'],_0x577a0f[_0xe4e5('0xe8')]);if(_[_0xe4e5('0x65')](this[_0xe4e5('0x12')][_0x577a0f[_0xe4e5('0x43')]]))this[_0xe4e5('0x12')][_0x577a0f[_0xe4e5('0x43')]]={};var _0x25a86c=_0x577a0f[_0xe4e5('0xe8')][_0xe4e5('0xed')]('=');var _0x499fd3=_0x25a86c[0x0][_0xe4e5('0x92')]()['match'](/cdr\((.*)\)/);if(_0x499fd3)this['channels'][_0x577a0f['uniqueid']][_0x499fd3[0x1]]=_0x25a86c[0x1];}}}}catch(_0x53e463){logger[_0xe4e5('0x37')](_0xe4e5('0xee'),_0x577a0f[_0xe4e5('0x43')],util[_0xe4e5('0x39')](_0x53e463,{'showHidden':![],'depth':null}));}};module[_0xe4e5('0xef')]=VoiceQueueReport;
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