// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5fc3=['map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','custom_fields','variable','variableName','idField','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','recordingURL','The\x20User\x20ID\x20is:','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','Recording\x20is\x20enabled!','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','%s/users/me','debug','stringify','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length'];(function(_0x255d5b,_0x4f6f35){var _0x3e141a=function(_0x249ee2){while(--_0x249ee2){_0x255d5b['push'](_0x255d5b['shift']());}};_0x3e141a(++_0x4f6f35);}(_0x5fc3,0xa8));var _0x35fc=function(_0x3ec122,_0x55150a){_0x3ec122=_0x3ec122-0x0;var _0x4ecf41=_0x5fc3[_0x3ec122];return _0x4ecf41;};'use strict';var _=require(_0x35fc('0x0'));var rp=require(_0x35fc('0x1'));var md5=require('md5');var util=require(_0x35fc('0x2'));var Redis=require(_0x35fc('0x3'));var intUtil=require(_0x35fc('0x4'));var config=require(_0x35fc('0x5'));var logger=require(_0x35fc('0x6'))('desk');config[_0x35fc('0x7')]=_[_0x35fc('0x8')](config[_0x35fc('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x35fc('0x7')]));function emit(_0x508b32,_0x16e153,_0x27524f){io['to'](_0x508b32)[_0x35fc('0x9')](_0x16e153,_0x27524f);}var headers={'Content-Type':_0x35fc('0xa'),'Accept':_0x35fc('0xa')};function getUser(_0xf9d3a6,_0x2051ab){if(intUtil['validateEmail'](_0x2051ab)===!![]){logger[_0x35fc('0xb')](_0x35fc('0xc'),_0x2051ab);return request({'uri':util['format'](_0x35fc('0xd'),_0xf9d3a6[_0x35fc('0xe')])})['then'](function(_0xda83fb){if(_0xda83fb[_0x35fc('0xf')]){return _['find'](_0xda83fb['_embedded'][_0x35fc('0x10')],{'email':_0x2051ab});}})['then'](function(_0x397738){if(_0x397738){logger[_0x35fc('0xb')](_0x35fc('0x11'));return _0x397738;}else{logger[_0x35fc('0xb')](_0x35fc('0x12'));return request({'uri':util['format']('%s/users/me',_0xf9d3a6['remoteUri'])});}});}else{logger['info'](_0x35fc('0x13'));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x15'),_0xf9d3a6[_0x35fc('0xe')])});}}function request(_0x227a49){logger[_0x35fc('0x16')]('[HTTP]',JSON[_0x35fc('0x17')](_0x227a49));return rp(_[_0x35fc('0x8')](_0x227a49,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x41e165){var _0x363e47;if(_0x41e165[_0x35fc('0x18')]==='basic'){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x19'),_0x41e165[_0x35fc('0x1a')],_0x41e165['password']);}else if(_0x41e165[_0x35fc('0x18')]===_0x35fc('0x1b')){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x1c'),_0x41e165[_0x35fc('0x1a')],_0x41e165[_0x35fc('0x1b')]);}return util[_0x35fc('0x14')](_0x35fc('0x1d'),new Buffer(_0x363e47)[_0x35fc('0x1e')](_0x35fc('0x1f')));}function getEndUser(_0x5bd2b8,_0x323aee,_0xd5399f){logger[_0x35fc('0xb')](_0x35fc('0x20'),_0xd5399f);return request({'uri':util[_0x35fc('0x14')]('%s/customers/search',_0x5bd2b8[_0x35fc('0xe')]),'qs':{'phone':_0xd5399f}})[_0x35fc('0x21')](function(_0x561bf8){if(_0x561bf8[_0x35fc('0xf')]){logger[_0x35fc('0xb')](_0x35fc('0x22'));return _0x561bf8['_embedded'][_0x35fc('0x10')][0x0];}else{logger['info'](_0x35fc('0x23'));return request({'uri':util[_0x35fc('0x14')]('%s/customers',_0x5bd2b8['remoteUri']),'method':_0x35fc('0x24'),'body':{'first_name':_0x323aee,'title':_0x323aee,'phone_numbers':[{'type':'work','value':_0xd5399f}]}});}});}function getTags(_0x274208,_0x1a5d92){var _0x57001c=[];if(_0x274208&&_0x274208[_0x35fc('0x25')]>0x0){_0x57001c=_[_0x35fc('0x26')](_0x274208,_0x1a5d92);}return _0x57001c;}function getCustomFields(_0x383837,_0x9f3c8a){var _0x3735da=[];var _0x134dfa={'custom_fields':{}};if(_0x383837[_0x35fc('0x25')]>0x0){_[_0x35fc('0x27')](_0x383837,function(_0x54aedc){if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc['type'])&&_0x54aedc[_0x35fc('0x2b')]&&!_0x54aedc[_0x35fc('0x2c')]){_0x134dfa[_0x54aedc[_0x35fc('0x2b')][_0x35fc('0x2d')]()]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc[_0x35fc('0x2f')])&&_0x54aedc['idField']&&_0x54aedc['customField']){_0x134dfa[_0x35fc('0x30')][_0x54aedc['idField']]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_0x54aedc[_0x35fc('0x2f')]===_0x35fc('0x31')&&_0x54aedc[_0x35fc('0x32')]&&_0x54aedc[_0x35fc('0x33')]&&_0x54aedc['customField']){_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]][_0x35fc('0x1e')]());}else if(_0x54aedc[_0x35fc('0x2f')]==='customVariable'&&_0x54aedc[_0x35fc('0x34')]&&_0x54aedc[_0x35fc('0x34')][_0x35fc('0x35')]&&_0x54aedc['idField']&&_0x54aedc[_0x35fc('0x2c')]){_0x9f3c8a[_0x54aedc['Variable'][_0x35fc('0x35')][_0x35fc('0x2d')]()]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc['Variable']['name']['toLowerCase']()][_0x35fc('0x1e')]());}});}if(_0x134dfa['priority']){_0x134dfa[_0x35fc('0x36')]=Number(_0x134dfa['priority']);}return _0x134dfa;}function getTicket(_0x9c6b65,_0x1f2d66,_0x2ca9ac,_0x22b724,_0x1c10e0){logger[_0x35fc('0xb')](_0x35fc('0x37'));var _0x4ec0dc=_[_0x35fc('0x38')]({'subject':intUtil[_0x35fc('0x39')](_0x22b724['Subjects'],_0x1c10e0,'\x20'),'type':_0x35fc('0x3a'),'status':_0x35fc('0x3b'),'labels':[_0x35fc('0x3c'),_0x35fc('0x3d'),_0x35fc('0x3e')][_0x35fc('0x3f')](getTags(_0x22b724['Tags'],_0x35fc('0x35'))),'description':intUtil[_0x35fc('0x39')](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0x35fc('0x41'),_0x1f2d66['id']),'class':_0x35fc('0x42')}},'message':{'direction':'in','body':intUtil['getString'](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a')}},getCustomFields(_0x22b724[_0x35fc('0x43')],_0x1c10e0));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x44'),_0x9c6b65[_0x35fc('0xe')],_0x2ca9ac['id']),'method':_0x35fc('0x24'),'body':_0x4ec0dc});}exports[_0x35fc('0x45')]=function(_0x3ec51f,_0x5a7e9e,_0x596e83,_0x210d5d,_0x36fcf9,_0x4fdc6d){var _0x5c2e5c,_0x4ff202;_0x4fdc6d[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x4fdc6d['remoteUri']);_0x4fdc6d[_0x35fc('0x47')]=intUtil[_0x35fc('0x46')](_0x4fdc6d[_0x35fc('0x47')]);if(_0x36fcf9&&_0x36fcf9[_0x35fc('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5a7e9e['recordingURL']=util['format'](_0x35fc('0x49'),_0x4fdc6d[_0x35fc('0x47')],_0x5a7e9e['uniqueid'],md5(_0x5a7e9e[_0x35fc('0x4a')]));}else{_0x5a7e9e['recordingURL']='';}headers[_0x35fc('0x4b')]=getAuth(_0x4fdc6d);return getUser(_0x4fdc6d,_0x210d5d[_0x35fc('0x4c')])[_0x35fc('0x21')](function(_0x2de5d1){_0x5c2e5c=_0x2de5d1;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x5c2e5c['id']);return getEndUser(_0x4fdc6d,_0x5a7e9e[_0x35fc('0x4d')],_0x5a7e9e[_0x35fc('0x4e')]);})['then'](function(_0x18181b){_0x4ff202=_0x18181b;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x4ff202['id']);return getTicket(_0x4fdc6d,_0x5c2e5c,_0x4ff202,_0x596e83,_0x5a7e9e);})[_0x35fc('0x21')](function(_0x5bc8c3){if(_0x5bc8c3){logger[_0x35fc('0xb')]('Ticket\x20created!');logger['info'](_0x35fc('0x50'),_0x5bc8c3['id']);switch(_0x4fdc6d[_0x35fc('0x2f')]){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x53'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d['name']),_0x35fc('0x55'),{'recordId':_0x5bc8c3['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d[_0x35fc('0x35')]),_0x35fc('0x58'),{'uri':util[_0x35fc('0x14')](_0x35fc('0x59'),_0x5bc8c3['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x52'),_0x35fc('0x5b'));}}})['catch'](function(_0x553ed6){console[_0x35fc('0x5a')](_0x553ed6);logger[_0x35fc('0x5a')](_0x35fc('0x52'),JSON[_0x35fc('0x17')](_0x553ed6));});};exports[_0x35fc('0x5c')]=function(_0x3e6494,_0x4a4798,_0x4f024c,_0x388521,_0x19b2ce,_0x395d63,_0x38bc78){var _0x5b2595,_0x467980;_0x395d63[_0x35fc('0xe')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0xe')]);_0x395d63[_0x35fc('0x47')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0x47')]);if(_0x38bc78&&_0x38bc78[_0x35fc('0x5d')]&&_0x38bc78[_0x35fc('0x5d')]!==_0x35fc('0x5e')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4a4798[_0x35fc('0x5f')]=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x395d63[_0x35fc('0x47')],_0x4a4798[_0x35fc('0x4a')],md5(_0x4a4798[_0x35fc('0x4a')]));}headers[_0x35fc('0x4b')]=getAuth(_0x395d63);return getUser(_0x395d63,_0x388521[_0x35fc('0x4c')])['then'](function(_0x2d9d45){_0x5b2595=_0x2d9d45;logger[_0x35fc('0xb')](_0x35fc('0x60'),_0x5b2595['id']);return getEndUser(_0x395d63,_0x4a4798['destcalleridname'],_0x4a4798[_0x35fc('0x61')]);})[_0x35fc('0x21')](function(_0x47fb1a){_0x467980=_0x47fb1a;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x467980['id']);return getTicket(_0x395d63,_0x5b2595,_0x467980,_0x4f024c,_0x4a4798);})[_0x35fc('0x21')](function(_0x1c4c33){if(_0x1c4c33){logger[_0x35fc('0xb')](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x1c4c33['id']);switch(_0x395d63['type']){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:desk:display',{'recordId':_0x1c4c33['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x395d63[_0x35fc('0xe')],_0x1c4c33['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x63'),_0x35fc('0x5b'));}}})['catch'](function(_0x458eb8){logger[_0x35fc('0x5a')](_0x35fc('0x63'),JSON[_0x35fc('0x17')](_0x458eb8));});};exports[_0x35fc('0x64')]=function(_0x1d0e53,_0x27071b,_0x2127e0,_0x462ceb,_0x4c3ace,_0x35d7c8){var _0x47c75f,_0xfbd737;_0x35d7c8[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x35d7c8[_0x35fc('0xe')]);_0x35d7c8['serverUrl']=intUtil[_0x35fc('0x46')](_0x35d7c8['serverUrl']);if(_0x4c3ace&&_0x4c3ace['monitor_format']){logger['info']('['+_0x27071b[_0x35fc('0x65')]['toUpperCase']()+']',_0x35fc('0x66'));_0x27071b['recordingURL']=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35d7c8[_0x35fc('0x47')],_0x27071b[_0x35fc('0x4a')],md5(_0x27071b[_0x35fc('0x4a')]));}else{_0x27071b[_0x35fc('0x5f')]='';}headers['Authorization']=getAuth(_0x35d7c8);return getUser(_0x35d7c8)[_0x35fc('0x21')](function(_0x1e2214){_0x47c75f=_0x1e2214;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x47c75f['id']);return getEndUser(_0x35d7c8,_0x27071b[_0x35fc('0x4d')],_0x27071b[_0x35fc('0x4e')]);})[_0x35fc('0x21')](function(_0x3c1b56){_0xfbd737=_0x3c1b56;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0xfbd737['id']);return getTicket(_0x35d7c8,_0x47c75f,_0xfbd737,_0x2127e0,_0x27071b);})[_0x35fc('0x21')](function(_0x4464d5){if(_0x4464d5){logger['info'](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x4464d5['id']);}})['catch'](function(_0x1c88d8){logger[_0x35fc('0x5a')]('['+_0x27071b['lastevent']['toUpperCase']()+']',JSON[_0x35fc('0x17')](_0x1c88d8));});};
\ No newline at end of file
+var _0x3e74=['customField','content','idField','custom_fields','variable','variableName','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','The\x20Enduser\x20ID\x20is:','trigger:desk:display','trigger:browser:url','%s/agent/tickets/%s','stringify','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','md5','util','ioredis','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','debug','[HTTP]','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length','forEach','includes','string','picklist','type','nameField'];(function(_0x3fcc56,_0x52e26b){var _0x1bd49a=function(_0x49027b){while(--_0x49027b){_0x3fcc56['push'](_0x3fcc56['shift']());}};_0x1bd49a(++_0x52e26b);}(_0x3e74,0x175));var _0x43e7=function(_0x3503e5,_0x4c6f49){_0x3503e5=_0x3503e5-0x0;var _0x5c4fc1=_0x3e74[_0x3503e5];return _0x5c4fc1;};'use strict';var _=require(_0x43e7('0x0'));var rp=require('request-promise');var md5=require(_0x43e7('0x1'));var util=require(_0x43e7('0x2'));var Redis=require(_0x43e7('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x43e7('0x4'))('desk');config[_0x43e7('0x5')]=_[_0x43e7('0x6')](config[_0x43e7('0x5')],{'host':_0x43e7('0x7'),'port':0x18eb});var io=require(_0x43e7('0x8'))(new Redis(config['redis']));function emit(_0x45a0d1,_0x3491d6,_0x2ede2d){io['to'](_0x45a0d1)[_0x43e7('0x9')](_0x3491d6,_0x2ede2d);}var headers={'Content-Type':_0x43e7('0xa'),'Accept':'application/json'};function getUser(_0x212c6c,_0x554d44){if(intUtil['validateEmail'](_0x554d44)===!![]){logger[_0x43e7('0xb')](_0x43e7('0xc'),_0x554d44);return request({'uri':util['format'](_0x43e7('0xd'),_0x212c6c['remoteUri'])})[_0x43e7('0xe')](function(_0x37302c){if(_0x37302c['total_entries']){return _[_0x43e7('0xf')](_0x37302c[_0x43e7('0x10')][_0x43e7('0x11')],{'email':_0x554d44});}})[_0x43e7('0xe')](function(_0x4e008c){if(_0x4e008c){logger['info'](_0x43e7('0x12'));return _0x4e008c;}else{logger[_0x43e7('0xb')](_0x43e7('0x13'));return request({'uri':util['format']('%s/users/me',_0x212c6c[_0x43e7('0x14')])});}});}else{logger[_0x43e7('0xb')](_0x43e7('0x15'));return request({'uri':util[_0x43e7('0x16')]('%s/users/me',_0x212c6c['remoteUri'])});}}function request(_0xdf16c){logger[_0x43e7('0x17')](_0x43e7('0x18'),JSON['stringify'](_0xdf16c));return rp(_['defaults'](_0xdf16c,{'method':_0x43e7('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x1ca758){var _0x9037d3;if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1b')){_0x9037d3=util[_0x43e7('0x16')](_0x43e7('0x1c'),_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1e')]);}else if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1f')){_0x9037d3=util[_0x43e7('0x16')]('%s/token:%s',_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1f')]);}return util['format'](_0x43e7('0x20'),new Buffer(_0x9037d3)[_0x43e7('0x21')](_0x43e7('0x22')));}function getEndUser(_0x28aacc,_0x4077fb,_0x2f4cb4){logger['info'](_0x43e7('0x23'),_0x2f4cb4);return request({'uri':util['format']('%s/customers/search',_0x28aacc[_0x43e7('0x14')]),'qs':{'phone':_0x2f4cb4}})[_0x43e7('0xe')](function(_0x4b2b9f){if(_0x4b2b9f[_0x43e7('0x24')]){logger['info'](_0x43e7('0x25'));return _0x4b2b9f['_embedded'][_0x43e7('0x11')][0x0];}else{logger[_0x43e7('0xb')](_0x43e7('0x26'));return request({'uri':util[_0x43e7('0x16')]('%s/customers',_0x28aacc['remoteUri']),'method':_0x43e7('0x27'),'body':{'first_name':_0x4077fb,'title':_0x4077fb,'phone_numbers':[{'type':'work','value':_0x2f4cb4}]}});}});}function getTags(_0x2dd5f,_0x40dc8f){var _0x3565cf=[];if(_0x2dd5f&&_0x2dd5f[_0x43e7('0x28')]>0x0){_0x3565cf=_['map'](_0x2dd5f,_0x40dc8f);}return _0x3565cf;}function getCustomFields(_0x33a1a5,_0x4690a6){var _0x45b675=[];var _0x50f9f5={'custom_fields':{}};if(_0x33a1a5[_0x43e7('0x28')]>0x0){_[_0x43e7('0x29')](_0x33a1a5,function(_0x2b85a5){if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5[_0x43e7('0x2d')])&&_0x2b85a5[_0x43e7('0x2e')]&&!_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x2b85a5[_0x43e7('0x2e')]['toLowerCase']()]=_0x2b85a5[_0x43e7('0x30')][_0x43e7('0x21')]();}else if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5['type'])&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x2b85a5['content']['toString']();}else if(_0x2b85a5['type']===_0x43e7('0x33')&&_0x2b85a5[_0x43e7('0x34')]&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x34')]]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5['idField']]=_0x4690a6[_0x2b85a5['variableName']]['toString']());}else if(_0x2b85a5['type']==='customVariable'&&_0x2b85a5['Variable']&&_0x2b85a5['Variable'][_0x43e7('0x35')]&&_0x2b85a5['idField']&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x36')][_0x43e7('0x35')][_0x43e7('0x37')]()]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x4690a6[_0x2b85a5[_0x43e7('0x36')]['name']['toLowerCase']()]['toString']());}});}if(_0x50f9f5[_0x43e7('0x38')]){_0x50f9f5[_0x43e7('0x38')]=Number(_0x50f9f5[_0x43e7('0x38')]);}return _0x50f9f5;}function getTicket(_0x16cdba,_0x1b1440,_0x1ed538,_0x1d4589,_0x2ffd43){logger['info'](_0x43e7('0x39'));var _0x2b0ffe=_['merge']({'subject':intUtil[_0x43e7('0x3a')](_0x1d4589['Subjects'],_0x2ffd43,'\x20'),'type':_0x43e7('0x3b'),'status':_0x43e7('0x3c'),'labels':[_0x43e7('0x3d'),_0x43e7('0x3e'),_0x43e7('0x3f')][_0x43e7('0x40')](getTags(_0x1d4589['Tags'],'name')),'description':intUtil[_0x43e7('0x3a')](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a'),'_links':{'assigned_user':{'href':util[_0x43e7('0x16')](_0x43e7('0x42'),_0x1b1440['id']),'class':_0x43e7('0x43')}},'message':{'direction':'in','body':intUtil['getString'](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a')}},getCustomFields(_0x1d4589[_0x43e7('0x44')],_0x2ffd43));return request({'uri':util['format'](_0x43e7('0x45'),_0x16cdba['remoteUri'],_0x1ed538['id']),'method':_0x43e7('0x27'),'body':_0x2b0ffe});}exports['queue']=function(_0x3d81ae,_0x3b4235,_0x3a5807,_0x1c2c6b,_0x49b866,_0x47d6a1){var _0x103393,_0x40c509;_0x47d6a1[_0x43e7('0x14')]=intUtil[_0x43e7('0x46')](_0x47d6a1['remoteUri']);_0x47d6a1['serverUrl']=intUtil['stripTrailingSlash'](_0x47d6a1[_0x43e7('0x47')]);if(_0x49b866&&_0x49b866['monitor_format']){logger[_0x43e7('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x3b4235[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x47d6a1[_0x43e7('0x47')],_0x3b4235[_0x43e7('0x4a')],md5(_0x3b4235[_0x43e7('0x4a')]));}else{_0x3b4235['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x47d6a1);return getUser(_0x47d6a1,_0x1c2c6b[_0x43e7('0x4c')])[_0x43e7('0xe')](function(_0x1fd277){_0x103393=_0x1fd277;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x103393['id']);return getEndUser(_0x47d6a1,_0x3b4235['calleridname'],_0x3b4235['calleridnum']);})[_0x43e7('0xe')](function(_0x36a09e){_0x40c509=_0x36a09e;logger[_0x43e7('0xb')]('The\x20Enduser\x20ID\x20is:',_0x40c509['id']);return getTicket(_0x47d6a1,_0x103393,_0x40c509,_0x3a5807,_0x3b4235);})['then'](function(_0x56489b){if(_0x56489b){logger[_0x43e7('0xb')](_0x43e7('0x4e'));logger['info'](_0x43e7('0x4f'),_0x56489b['id']);switch(_0x47d6a1[_0x43e7('0x2d')]){case _0x43e7('0x50'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0x43e7('0x51'),_0x1c2c6b[_0x43e7('0x35')]),'trigger:desk:display',{'recordId':_0x56489b['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')](_0x43e7('0x53'),_0x43e7('0x54'));emit(util['format'](_0x43e7('0x51'),_0x1c2c6b['name']),'trigger:browser:url',{'uri':util[_0x43e7('0x16')](_0x43e7('0x55'),_0x56489b['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x53'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x1cd87c){console[_0x43e7('0x56')](_0x1cd87c);logger[_0x43e7('0x56')](_0x43e7('0x53'),JSON['stringify'](_0x1cd87c));});};exports[_0x43e7('0x59')]=function(_0x46c910,_0x499c03,_0x39e3ca,_0x4e6f6d,_0x35b799,_0x520857,_0x34e2ec){var _0x1f561f,_0xfe13fa;_0x520857['remoteUri']=intUtil['stripTrailingSlash'](_0x520857[_0x43e7('0x14')]);_0x520857[_0x43e7('0x47')]=intUtil[_0x43e7('0x46')](_0x520857[_0x43e7('0x47')]);if(_0x34e2ec&&_0x34e2ec[_0x43e7('0x5a')]&&_0x34e2ec[_0x43e7('0x5a')]!==_0x43e7('0x5b')){logger[_0x43e7('0xb')](_0x43e7('0x5c'),_0x43e7('0x5d'));_0x499c03[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x520857[_0x43e7('0x47')],_0x499c03['uniqueid'],md5(_0x499c03[_0x43e7('0x4a')]));}headers[_0x43e7('0x4b')]=getAuth(_0x520857);return getUser(_0x520857,_0x4e6f6d[_0x43e7('0x4c')])['then'](function(_0x5d63c6){_0x1f561f=_0x5d63c6;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x1f561f['id']);return getEndUser(_0x520857,_0x499c03['destcalleridname'],_0x499c03[_0x43e7('0x5e')]);})['then'](function(_0x49a6ce){_0xfe13fa=_0x49a6ce;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xfe13fa['id']);return getTicket(_0x520857,_0x1f561f,_0xfe13fa,_0x39e3ca,_0x499c03);})[_0x43e7('0xe')](function(_0x40155c){if(_0x40155c){logger[_0x43e7('0xb')]('Ticket\x20created!');logger[_0x43e7('0xb')](_0x43e7('0x4f'),_0x40155c['id']);switch(_0x520857['type']){case _0x43e7('0x50'):logger[_0x43e7('0xb')](_0x43e7('0x53'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format']('user:%s',_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x60'),{'recordId':_0x40155c['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x43e7('0x16')](_0x43e7('0x51'),_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x61'),{'uri':util['format'](_0x43e7('0x62'),_0x520857[_0x43e7('0x14')],_0x40155c['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x5c'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x4665db){logger[_0x43e7('0x56')](_0x43e7('0x5c'),JSON[_0x43e7('0x63')](_0x4665db));});};exports[_0x43e7('0x64')]=function(_0x57fdfe,_0x5f3824,_0x2b0711,_0x58a3a8,_0x501616,_0x50edb2){var _0xb3e981,_0xe666b0;_0x50edb2['remoteUri']=intUtil[_0x43e7('0x46')](_0x50edb2[_0x43e7('0x14')]);_0x50edb2[_0x43e7('0x47')]=intUtil['stripTrailingSlash'](_0x50edb2[_0x43e7('0x47')]);if(_0x501616&&_0x501616[_0x43e7('0x65')]){logger[_0x43e7('0xb')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',_0x43e7('0x5d'));_0x5f3824[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x50edb2[_0x43e7('0x47')],_0x5f3824[_0x43e7('0x4a')],md5(_0x5f3824['uniqueid']));}else{_0x5f3824['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x50edb2);return getUser(_0x50edb2)['then'](function(_0x5cb26e){_0xb3e981=_0x5cb26e;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0xb3e981['id']);return getEndUser(_0x50edb2,_0x5f3824['calleridname'],_0x5f3824[_0x43e7('0x68')]);})[_0x43e7('0xe')](function(_0x1e2fed){_0xe666b0=_0x1e2fed;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xe666b0['id']);return getTicket(_0x50edb2,_0xb3e981,_0xe666b0,_0x2b0711,_0x5f3824);})[_0x43e7('0xe')](function(_0x398a78){if(_0x398a78){logger['info'](_0x43e7('0x4e'));logger[_0x43e7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x398a78['id']);}})[_0x43e7('0x58')](function(_0x5c2c5f){logger[_0x43e7('0x56')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',JSON[_0x43e7('0x63')](_0x5c2c5f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff