// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
+var _0x79ae=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','email','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/agent/tickets/%s','error','catch','[OUTBOUND]','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','localhost','socket.io-emitter','application/json','validateEmail','info','format','%s/users','remoteUri','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','map','includes','picklist','type','nameField','toLowerCase','string','customField','custom_fields','content','variable','variableName','idField','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','Tags','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x3bf83f,_0x181cac){var _0x22c4a9=function(_0xb3ff0d){while(--_0xb3ff0d){_0x3bf83f['push'](_0x3bf83f['shift']());}};_0x22c4a9(++_0x181cac);}(_0x79ae,0xf3));var _0xe79a=function(_0x7db3a3,_0x3f2b10){_0x7db3a3=_0x7db3a3-0x0;var _0x2c029b=_0x79ae[_0x7db3a3];return _0x2c029b;};'use strict';var _=require(_0xe79a('0x0'));var rp=require(_0xe79a('0x1'));var md5=require(_0xe79a('0x2'));var util=require(_0xe79a('0x3'));var Redis=require(_0xe79a('0x4'));var intUtil=require(_0xe79a('0x5'));var config=require(_0xe79a('0x6'));var logger=require(_0xe79a('0x7'))(_0xe79a('0x8'));config[_0xe79a('0x9')]=_['defaults'](config[_0xe79a('0x9')],{'host':_0xe79a('0xa'),'port':0x18eb});var io=require(_0xe79a('0xb'))(new Redis(config['redis']));function emit(_0x5c3968,_0x2d624e,_0xd2e954){io['to'](_0x5c3968)['emit'](_0x2d624e,_0xd2e954);}var headers={'Content-Type':_0xe79a('0xc'),'Accept':_0xe79a('0xc')};function getUser(_0x4993d9,_0xc9e404){if(intUtil[_0xe79a('0xd')](_0xc9e404)===!![]){logger[_0xe79a('0xe')]('Getting\x20agent\x20with\x20email',_0xc9e404);return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x10'),_0x4993d9[_0xe79a('0x11')])})[_0xe79a('0x12')](function(_0x159a5c){if(_0x159a5c['total_entries']){return _[_0xe79a('0x13')](_0x159a5c[_0xe79a('0x14')][_0xe79a('0x15')],{'email':_0xc9e404});}})[_0xe79a('0x12')](function(_0x1b1fb0){if(_0x1b1fb0){logger[_0xe79a('0xe')](_0xe79a('0x16'));return _0x1b1fb0;}else{logger[_0xe79a('0xe')](_0xe79a('0x17'));return request({'uri':util['format']('%s/users/me',_0x4993d9['remoteUri'])});}});}else{logger['info'](_0xe79a('0x18'));return request({'uri':util['format'](_0xe79a('0x19'),_0x4993d9[_0xe79a('0x11')])});}}function request(_0x5d0dde){logger[_0xe79a('0x1a')]('[HTTP]',JSON[_0xe79a('0x1b')](_0x5d0dde));return rp(_[_0xe79a('0x1c')](_0x5d0dde,{'method':_0xe79a('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x1ae007){var _0x24ae00;if(_0x1ae007[_0xe79a('0x1e')]==='basic'){_0x24ae00=util[_0xe79a('0xf')](_0xe79a('0x1f'),_0x1ae007[_0xe79a('0x20')],_0x1ae007[_0xe79a('0x21')]);}else if(_0x1ae007[_0xe79a('0x1e')]===_0xe79a('0x22')){_0x24ae00=util[_0xe79a('0xf')](_0xe79a('0x23'),_0x1ae007[_0xe79a('0x20')],_0x1ae007[_0xe79a('0x22')]);}return util[_0xe79a('0xf')](_0xe79a('0x24'),new Buffer(_0x24ae00)[_0xe79a('0x25')]('base64'));}function getEndUser(_0x2438d4,_0x464f13,_0x4f4917){logger[_0xe79a('0xe')](_0xe79a('0x26'),_0x4f4917);return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x27'),_0x2438d4[_0xe79a('0x11')]),'qs':{'phone':_0x4f4917}})[_0xe79a('0x12')](function(_0x4d6a1a){if(_0x4d6a1a['total_entries']){logger[_0xe79a('0xe')](_0xe79a('0x28'));return _0x4d6a1a[_0xe79a('0x14')][_0xe79a('0x15')][0x0];}else{logger[_0xe79a('0xe')](_0xe79a('0x29'));return request({'uri':util[_0xe79a('0xf')]('%s/customers',_0x2438d4[_0xe79a('0x11')]),'method':_0xe79a('0x2a'),'body':{'first_name':_0x464f13,'title':_0x464f13,'phone_numbers':[{'type':_0xe79a('0x2b'),'value':_0x4f4917}]}});}});}function getTags(_0x3582bb,_0x3f941b){var _0x4910ec=[];if(_0x3582bb&&_0x3582bb[_0xe79a('0x2c')]>0x0){_0x4910ec=_[_0xe79a('0x2d')](_0x3582bb,_0x3f941b);}return _0x4910ec;}function getCustomFields(_0x2f279c,_0x3cecfc){var _0x39853a=[];var _0x29277c={'custom_fields':{}};if(_0x2f279c[_0xe79a('0x2c')]>0x0){_['forEach'](_0x2f279c,function(_0x405a17){if(_[_0xe79a('0x2e')](['string',_0xe79a('0x2f')],_0x405a17[_0xe79a('0x30')])&&_0x405a17[_0xe79a('0x31')]&&!_0x405a17['customField']){_0x29277c[_0x405a17[_0xe79a('0x31')][_0xe79a('0x32')]()]=_0x405a17['content']['toString']();}else if(_[_0xe79a('0x2e')]([_0xe79a('0x33'),_0xe79a('0x2f')],_0x405a17[_0xe79a('0x30')])&&_0x405a17['idField']&&_0x405a17[_0xe79a('0x34')]){_0x29277c[_0xe79a('0x35')][_0x405a17['idField']]=_0x405a17[_0xe79a('0x36')][_0xe79a('0x25')]();}else if(_0x405a17[_0xe79a('0x30')]===_0xe79a('0x37')&&_0x405a17[_0xe79a('0x38')]&&_0x405a17[_0xe79a('0x39')]&&_0x405a17['customField']){_0x3cecfc[_0x405a17[_0xe79a('0x38')]]&&(_0x29277c[_0xe79a('0x35')][_0x405a17['idField']]=_0x3cecfc[_0x405a17['variableName']][_0xe79a('0x25')]());}else if(_0x405a17[_0xe79a('0x30')]===_0xe79a('0x3a')&&_0x405a17[_0xe79a('0x3b')]&&_0x405a17[_0xe79a('0x3b')][_0xe79a('0x3c')]&&_0x405a17[_0xe79a('0x39')]&&_0x405a17['customField']){_0x3cecfc[_0x405a17[_0xe79a('0x3b')][_0xe79a('0x3c')][_0xe79a('0x32')]()]&&(_0x29277c[_0xe79a('0x35')][_0x405a17[_0xe79a('0x39')]]=_0x3cecfc[_0x405a17['Variable'][_0xe79a('0x3c')][_0xe79a('0x32')]()]['toString']());}});}if(_0x29277c[_0xe79a('0x3d')]){_0x29277c[_0xe79a('0x3d')]=Number(_0x29277c[_0xe79a('0x3d')]);}return _0x29277c;}function getTicket(_0x15c433,_0x9ab4e5,_0x2f72b9,_0x54cb8f,_0x553f9f){logger[_0xe79a('0xe')](_0xe79a('0x3e'));var _0x433b7b=_[_0xe79a('0x3f')]({'subject':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x41')],_0x553f9f,'\x20'),'type':_0xe79a('0x42'),'status':_0xe79a('0x43'),'labels':[_0xe79a('0x44'),_0xe79a('0x45'),'CTI']['concat'](getTags(_0x54cb8f[_0xe79a('0x46')],_0xe79a('0x3c'))),'description':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x47')],_0x553f9f,'\x0a'),'_links':{'assigned_user':{'href':util[_0xe79a('0xf')](_0xe79a('0x48'),_0x9ab4e5['id']),'class':_0xe79a('0x49')}},'message':{'direction':'in','body':intUtil[_0xe79a('0x40')](_0x54cb8f[_0xe79a('0x47')],_0x553f9f,'\x0a')}},getCustomFields(_0x54cb8f[_0xe79a('0x4a')],_0x553f9f));return request({'uri':util[_0xe79a('0xf')](_0xe79a('0x4b'),_0x15c433[_0xe79a('0x11')],_0x2f72b9['id']),'method':_0xe79a('0x2a'),'body':_0x433b7b});}exports['queue']=function(_0x289c4e,_0x2a9423,_0xf2088,_0x29ef23,_0x183751,_0x45716e){var _0x5f1fe8,_0x32c6b2;_0x45716e['remoteUri']=intUtil[_0xe79a('0x4c')](_0x45716e[_0xe79a('0x11')]);_0x45716e[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x45716e[_0xe79a('0x4d')]);if(_0x183751&&_0x183751[_0xe79a('0x4e')]){logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x50'));_0x2a9423[_0xe79a('0x51')]=util[_0xe79a('0xf')](_0xe79a('0x52'),_0x45716e['serverUrl'],_0x2a9423['uniqueid'],md5(_0x2a9423[_0xe79a('0x53')]));}else{_0x2a9423[_0xe79a('0x51')]='';}headers[_0xe79a('0x54')]=getAuth(_0x45716e);return getUser(_0x45716e,_0x29ef23['email'])[_0xe79a('0x12')](function(_0x2487cb){_0x5f1fe8=_0x2487cb;logger[_0xe79a('0xe')](_0xe79a('0x55'),_0x5f1fe8['id']);return getEndUser(_0x45716e,_0x2a9423[_0xe79a('0x56')],_0x2a9423[_0xe79a('0x57')]);})['then'](function(_0x2389c1){_0x32c6b2=_0x2389c1;logger['info']('The\x20Enduser\x20ID\x20is:',_0x32c6b2['id']);return getTicket(_0x45716e,_0x5f1fe8,_0x32c6b2,_0xf2088,_0x2a9423);})[_0xe79a('0x12')](function(_0x3ea8f5){if(_0x3ea8f5){logger[_0xe79a('0xe')]('Ticket\x20created!');logger[_0xe79a('0xe')]('The\x20Ticket\x20ID\x20is:',_0x3ea8f5['id']);switch(_0x45716e[_0xe79a('0x30')]){case _0xe79a('0x58'):logger[_0xe79a('0xe')](_0xe79a('0x4f'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xe79a('0x59'),_0x29ef23[_0xe79a('0x3c')]),_0xe79a('0x5a'),{'recordId':_0x3ea8f5['id']});break;case _0xe79a('0x5b'):logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x5c'));emit(util[_0xe79a('0xf')]('user:%s',_0x29ef23[_0xe79a('0x3c')]),_0xe79a('0x5d'),{'uri':util[_0xe79a('0xf')](_0xe79a('0x5e'),_0x3ea8f5['id'])});break;default:logger['error']('[QUEUE]',_0xe79a('0x5f'));}}})['catch'](function(_0x4934e6){console['error'](_0x4934e6);logger['error'](_0xe79a('0x4f'),JSON[_0xe79a('0x1b')](_0x4934e6));});};exports[_0xe79a('0x60')]=function(_0x578d0d,_0x2f09c6,_0x13dca4,_0x221998,_0x152b8d,_0x59826a,_0x390911){var _0x40485d,_0x17c502;_0x59826a[_0xe79a('0x11')]=intUtil['stripTrailingSlash'](_0x59826a[_0xe79a('0x11')]);_0x59826a[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x59826a[_0xe79a('0x4d')]);if(_0x390911&&_0x390911[_0xe79a('0x61')]&&_0x390911[_0xe79a('0x61')]!==_0xe79a('0x62')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2f09c6[_0xe79a('0x51')]=util[_0xe79a('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x59826a[_0xe79a('0x4d')],_0x2f09c6['uniqueid'],md5(_0x2f09c6[_0xe79a('0x53')]));}headers[_0xe79a('0x54')]=getAuth(_0x59826a);return getUser(_0x59826a,_0x221998[_0xe79a('0x63')])[_0xe79a('0x12')](function(_0x292d89){_0x40485d=_0x292d89;logger['info'](_0xe79a('0x55'),_0x40485d['id']);return getEndUser(_0x59826a,_0x2f09c6['destcalleridname'],_0x2f09c6['destcalleridnum']);})[_0xe79a('0x12')](function(_0x57478e){_0x17c502=_0x57478e;logger['info'](_0xe79a('0x64'),_0x17c502['id']);return getTicket(_0x59826a,_0x40485d,_0x17c502,_0x13dca4,_0x2f09c6);})[_0xe79a('0x12')](function(_0x4483bb){if(_0x4483bb){logger['info'](_0xe79a('0x65'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x4483bb['id']);switch(_0x59826a['type']){case _0xe79a('0x58'):logger['info'](_0xe79a('0x4f'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xe79a('0xf')]('user:%s',_0x221998[_0xe79a('0x3c')]),'trigger:desk:display',{'recordId':_0x4483bb['id']});break;case'newTab':logger[_0xe79a('0xe')](_0xe79a('0x4f'),_0xe79a('0x5c'));emit(util[_0xe79a('0xf')](_0xe79a('0x59'),_0x221998[_0xe79a('0x3c')]),_0xe79a('0x5d'),{'uri':util['format'](_0xe79a('0x66'),_0x59826a[_0xe79a('0x11')],_0x4483bb['id'])});break;default:logger[_0xe79a('0x67')]('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})[_0xe79a('0x68')](function(_0x2cd5b8){logger[_0xe79a('0x67')](_0xe79a('0x69'),JSON[_0xe79a('0x1b')](_0x2cd5b8));});};exports['unmanaged']=function(_0x26b6e1,_0xfd3cb4,_0x5ce9f7,_0x31a8ed,_0x5d8736,_0x55a691){var _0x29c437,_0x3d8f7c;_0x55a691[_0xe79a('0x11')]=intUtil['stripTrailingSlash'](_0x55a691[_0xe79a('0x11')]);_0x55a691[_0xe79a('0x4d')]=intUtil[_0xe79a('0x4c')](_0x55a691[_0xe79a('0x4d')]);if(_0x5d8736&&_0x5d8736[_0xe79a('0x4e')]){logger['info']('['+_0xfd3cb4[_0xe79a('0x6a')][_0xe79a('0x6b')]()+']',_0xe79a('0x50'));_0xfd3cb4[_0xe79a('0x51')]=util[_0xe79a('0xf')](_0xe79a('0x52'),_0x55a691[_0xe79a('0x4d')],_0xfd3cb4[_0xe79a('0x53')],md5(_0xfd3cb4[_0xe79a('0x53')]));}else{_0xfd3cb4[_0xe79a('0x51')]='';}headers[_0xe79a('0x54')]=getAuth(_0x55a691);return getUser(_0x55a691)['then'](function(_0x32e5ec){_0x29c437=_0x32e5ec;logger['info'](_0xe79a('0x55'),_0x29c437['id']);return getEndUser(_0x55a691,_0xfd3cb4[_0xe79a('0x56')],_0xfd3cb4[_0xe79a('0x57')]);})[_0xe79a('0x12')](function(_0x4d26b5){_0x3d8f7c=_0x4d26b5;logger[_0xe79a('0xe')](_0xe79a('0x64'),_0x3d8f7c['id']);return getTicket(_0x55a691,_0x29c437,_0x3d8f7c,_0x5ce9f7,_0xfd3cb4);})[_0xe79a('0x12')](function(_0x78296e){if(_0x78296e){logger['info'](_0xe79a('0x65'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x78296e['id']);}})[_0xe79a('0x68')](function(_0x2238fb){logger['error']('['+_0xfd3cb4[_0xe79a('0x6a')][_0xe79a('0x6b')]()+']',JSON[_0xe79a('0x1b')](_0x2238fb));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff