Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / desk.js
index f5a6bf5..7d0765e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x28ee70,_0x477796){var _0x106ff1=function(_0xa16156){while(--_0xa16156){_0x28ee70['push'](_0x28ee70['shift']());}};_0x106ff1(++_0x477796);}(_0x814b,0x1a2));var _0xb814=function(_0xabbd2f,_0x44d05a){_0xabbd2f=_0xabbd2f-0x0;var _0x34a040=_0x814b[_0xabbd2f];return _0x34a040;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x38dca4,_0x42cf40){_0x38dca4=_0x38dca4-0x0;var _0x2cfc88=_0xe14b[_0x38dca4];return _0x2cfc88;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file