// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7217=['format','%s/users','remoteUri','then','total_entries','find','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','_embedded','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','length','map','forEach','string','picklist','nameField','customField','content','toString','includes','idField','custom_fields','variable','variableName','type','customVariable','Variable','name','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','new','xCALLY','Motion','CTI','Tags','Descriptions','user','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','catch','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','unmanaged','lastevent','toUpperCase','calleridname','lodash','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email'];(function(_0x30df6e,_0x5d310b){var _0x5560c6=function(_0x183dac){while(--_0x183dac){_0x30df6e['push'](_0x30df6e['shift']());}};_0x5560c6(++_0x5d310b);}(_0x7217,0x19e));var _0x7721=function(_0x6c993a,_0x5ea3ab){_0x6c993a=_0x6c993a-0x0;var _0x27f547=_0x7217[_0x6c993a];return _0x27f547;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var md5=require(_0x7721('0x1'));var util=require(_0x7721('0x2'));var Redis=require(_0x7721('0x3'));var intUtil=require(_0x7721('0x4'));var config=require(_0x7721('0x5'));var logger=require('../../../../config/logger')('desk');config[_0x7721('0x6')]=_[_0x7721('0x7')](config[_0x7721('0x6')],{'host':_0x7721('0x8'),'port':0x18eb});var io=require(_0x7721('0x9'))(new Redis(config[_0x7721('0x6')]));function emit(_0x18ab6b,_0x21f680,_0x225610){io['to'](_0x18ab6b)[_0x7721('0xa')](_0x21f680,_0x225610);}var headers={'Content-Type':_0x7721('0xb'),'Accept':_0x7721('0xb')};function getUser(_0xfa8835,_0x138740){if(intUtil[_0x7721('0xc')](_0x138740)===!![]){logger['info'](_0x7721('0xd'),_0x138740);return request({'uri':util[_0x7721('0xe')](_0x7721('0xf'),_0xfa8835[_0x7721('0x10')])})[_0x7721('0x11')](function(_0x409b37){if(_0x409b37[_0x7721('0x12')]){return _[_0x7721('0x13')](_0x409b37['_embedded'][_0x7721('0x14')],{'email':_0x138740});}})[_0x7721('0x11')](function(_0x57ff6d){if(_0x57ff6d){logger[_0x7721('0x15')](_0x7721('0x16'));return _0x57ff6d;}else{logger[_0x7721('0x15')](_0x7721('0x17'));return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}}function request(_0x3cc909){logger[_0x7721('0x19')]('[HTTP]',JSON[_0x7721('0x1a')](_0x3cc909));return rp(_['defaults'](_0x3cc909,{'method':_0x7721('0x1b'),'headers':headers,'json':!![]}));}function getAuth(_0x5cb0e6){var _0xfec626;if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x1d')){_0xfec626=util[_0x7721('0xe')](_0x7721('0x1e'),_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x20')]);}else if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x21')){_0xfec626=util[_0x7721('0xe')]('%s/token:%s',_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x21')]);}return util[_0x7721('0xe')](_0x7721('0x22'),new Buffer(_0xfec626)['toString'](_0x7721('0x23')));}function getEndUser(_0x512f31,_0xb9e9dd,_0x288e3a){logger[_0x7721('0x15')](_0x7721('0x24'),_0x288e3a);return request({'uri':util[_0x7721('0xe')](_0x7721('0x25'),_0x512f31[_0x7721('0x10')]),'qs':{'phone':_0x288e3a}})['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x12')]){logger[_0x7721('0x15')](_0x7721('0x26'));return _0x216f20[_0x7721('0x27')][_0x7721('0x14')][0x0];}else{logger[_0x7721('0x15')](_0x7721('0x28'));return request({'uri':util[_0x7721('0xe')]('%s/customers',_0x512f31[_0x7721('0x10')]),'method':'POST','body':{'first_name':_0xb9e9dd,'title':_0xb9e9dd,'phone_numbers':[{'type':'work','value':_0x288e3a}]}});}});}function getTags(_0x315202,_0x343c19){var _0x53c904=[];if(_0x315202&&_0x315202[_0x7721('0x29')]>0x0){_0x53c904=_[_0x7721('0x2a')](_0x315202,_0x343c19);}return _0x53c904;}function getCustomFields(_0x37b9f0,_0xd7d703){var _0x1da2d8=[];var _0x5c54f0={'custom_fields':{}};if(_0x37b9f0[_0x7721('0x29')]>0x0){_[_0x7721('0x2b')](_0x37b9f0,function(_0x497f9f){if(_['includes']([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x2e')]&&!_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x497f9f[_0x7721('0x2e')]['toLowerCase']()]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_[_0x7721('0x32')]([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x7721('0x34')][_0x497f9f['idField']]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_0x497f9f['type']===_0x7721('0x35')&&_0x497f9f['variableName']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0xd7d703[_0x497f9f[_0x7721('0x36')]]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x36')]][_0x7721('0x31')]());}else if(_0x497f9f[_0x7721('0x37')]===_0x7721('0x38')&&_0x497f9f[_0x7721('0x39')]&&_0x497f9f[_0x7721('0x39')]['name']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f['customField']){_0xd7d703[_0x497f9f[_0x7721('0x39')][_0x7721('0x3a')][_0x7721('0x3b')]()]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x39')]['name']['toLowerCase']()]['toString']());}});}if(_0x5c54f0['priority']){_0x5c54f0[_0x7721('0x3c')]=Number(_0x5c54f0[_0x7721('0x3c')]);}return _0x5c54f0;}function getTicket(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa,_0x4cf659){logger[_0x7721('0x15')](_0x7721('0x3d'));var _0x5a278e=_[_0x7721('0x3e')]({'subject':intUtil[_0x7721('0x3f')](_0xa389fa['Subjects'],_0x4cf659,'\x20'),'type':'phone','status':_0x7721('0x40'),'labels':[_0x7721('0x41'),_0x7721('0x42'),_0x7721('0x43')]['concat'](getTags(_0xa389fa[_0x7721('0x44')],_0x7721('0x3a'))),'description':intUtil[_0x7721('0x3f')](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7721('0xe')]('/api/v2/users/%d',_0x22ef35['id']),'class':_0x7721('0x46')}},'message':{'direction':'in','body':intUtil['getString'](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a')}},getCustomFields(_0xa389fa['Fields'],_0x4cf659));return request({'uri':util[_0x7721('0xe')](_0x7721('0x47'),_0x1acc72[_0x7721('0x10')],_0x4a90ce['id']),'method':'POST','body':_0x5a278e});}exports[_0x7721('0x48')]=function(_0x11d853,_0x1ad315,_0x481fa8,_0x9f7b1d,_0x754071,_0xdb3033){var _0x2d5f35,_0x135dbc;_0xdb3033[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0xdb3033['remoteUri']);_0xdb3033['serverUrl']=intUtil[_0x7721('0x49')](_0xdb3033[_0x7721('0x4a')]);if(_0x754071&&_0x754071[_0x7721('0x4b')]){logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x4d'));_0x1ad315[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0xdb3033[_0x7721('0x4a')],_0x1ad315['uniqueid'],md5(_0x1ad315['uniqueid']));}else{_0x1ad315[_0x7721('0x4e')]='';}headers[_0x7721('0x50')]=getAuth(_0xdb3033);return getUser(_0xdb3033,_0x9f7b1d[_0x7721('0x51')])[_0x7721('0x11')](function(_0x589e95){_0x2d5f35=_0x589e95;logger[_0x7721('0x15')](_0x7721('0x52'),_0x2d5f35['id']);return getEndUser(_0xdb3033,_0x1ad315['calleridname'],_0x1ad315[_0x7721('0x53')]);})['then'](function(_0x2682b1){_0x135dbc=_0x2682b1;logger['info'](_0x7721('0x54'),_0x135dbc['id']);return getTicket(_0xdb3033,_0x2d5f35,_0x135dbc,_0x481fa8,_0x1ad315);})[_0x7721('0x11')](function(_0xf17c40){if(_0xf17c40){logger['info'](_0x7721('0x55'));logger[_0x7721('0x15')]('The\x20Ticket\x20ID\x20is:',_0xf17c40['id']);switch(_0xdb3033[_0x7721('0x37')]){case _0x7721('0x56'):logger[_0x7721('0x15')]('[QUEUE]',_0x7721('0x57'));emit(util['format'](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0xf17c40['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x5d'),_0xf17c40['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2f6f30){console[_0x7721('0x5e')](_0x2f6f30);logger[_0x7721('0x5e')](_0x7721('0x4c'),JSON[_0x7721('0x1a')](_0x2f6f30));});};exports[_0x7721('0x60')]=function(_0x57484c,_0x234bee,_0x17036e,_0x134908,_0x3b7382,_0x1f1e84,_0x9c0d4){var _0x7fbd6c,_0x33287d;_0x1f1e84[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x10')]);_0x1f1e84['serverUrl']=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x4a')]);if(_0x9c0d4&&_0x9c0d4[_0x7721('0x61')]&&_0x9c0d4[_0x7721('0x61')]!==_0x7721('0x62')){logger[_0x7721('0x15')](_0x7721('0x63'),_0x7721('0x4d'));_0x234bee[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0x1f1e84[_0x7721('0x4a')],_0x234bee[_0x7721('0x64')],md5(_0x234bee[_0x7721('0x64')]));}headers[_0x7721('0x50')]=getAuth(_0x1f1e84);return getUser(_0x1f1e84,_0x134908['email'])['then'](function(_0x4e112e){_0x7fbd6c=_0x4e112e;logger[_0x7721('0x15')]('The\x20User\x20ID\x20is:',_0x7fbd6c['id']);return getEndUser(_0x1f1e84,_0x234bee['destcalleridname'],_0x234bee['destcalleridnum']);})['then'](function(_0x47925a){_0x33287d=_0x47925a;logger[_0x7721('0x15')](_0x7721('0x54'),_0x33287d['id']);return getTicket(_0x1f1e84,_0x7fbd6c,_0x33287d,_0x17036e,_0x234bee);})['then'](function(_0x5181d7){if(_0x5181d7){logger['info']('Ticket\x20created!');logger['info'](_0x7721('0x65'),_0x5181d7['id']);switch(_0x1f1e84['type']){case'integrationTab':logger['info'](_0x7721('0x4c'),_0x7721('0x57'));emit(util[_0x7721('0xe')]('user:%s',_0x134908[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0x5181d7['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x134908[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x66'),_0x1f1e84[_0x7721('0x10')],_0x5181d7['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x63'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2c93b0){logger[_0x7721('0x5e')](_0x7721('0x63'),JSON['stringify'](_0x2c93b0));});};exports[_0x7721('0x67')]=function(_0x104f05,_0x4c8284,_0x3e7df3,_0x5d37ad,_0x1f508d,_0x4bfb48){var _0x36a3a6,_0x3f9eaa;_0x4bfb48[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x4bfb48[_0x7721('0x10')]);_0x4bfb48[_0x7721('0x4a')]=intUtil[_0x7721('0x49')](_0x4bfb48['serverUrl']);if(_0x1f508d&&_0x1f508d[_0x7721('0x4b')]){logger[_0x7721('0x15')]('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',_0x7721('0x4d'));_0x4c8284[_0x7721('0x4e')]=util[_0x7721('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bfb48[_0x7721('0x4a')],_0x4c8284[_0x7721('0x64')],md5(_0x4c8284['uniqueid']));}else{_0x4c8284[_0x7721('0x4e')]='';}headers['Authorization']=getAuth(_0x4bfb48);return getUser(_0x4bfb48)[_0x7721('0x11')](function(_0x382800){_0x36a3a6=_0x382800;logger[_0x7721('0x15')](_0x7721('0x52'),_0x36a3a6['id']);return getEndUser(_0x4bfb48,_0x4c8284[_0x7721('0x6a')],_0x4c8284[_0x7721('0x53')]);})[_0x7721('0x11')](function(_0x5dca04){_0x3f9eaa=_0x5dca04;logger[_0x7721('0x15')](_0x7721('0x54'),_0x3f9eaa['id']);return getTicket(_0x4bfb48,_0x36a3a6,_0x3f9eaa,_0x3e7df3,_0x4c8284);})[_0x7721('0x11')](function(_0x5f08cc){if(_0x5f08cc){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x5f08cc['id']);}})[_0x7721('0x5f')](function(_0x2645dd){logger['error']('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',JSON[_0x7721('0x1a')](_0x2645dd));});};
\ No newline at end of file
+var _0x326f=['catch','stringify','unmanaged','lastevent','toUpperCase','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','validateEmail','info','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','_embedded','entries','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','debug','[HTTP]','GET','authType','basic','password','%s/token:%s','Basic\x20%s','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','map','length','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','toString','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','xCALLY','concat','Descriptions','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','%s/agent/tickets/%s'];(function(_0x58afd5,_0x534a48){var _0x3e503b=function(_0x27ba44){while(--_0x27ba44){_0x58afd5['push'](_0x58afd5['shift']());}};_0x3e503b(++_0x534a48);}(_0x326f,0xd1));var _0xf326=function(_0x52b094,_0x38111f){_0x52b094=_0x52b094-0x0;var _0x22b101=_0x326f[_0x52b094];return _0x22b101;};'use strict';var _=require(_0xf326('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xf326('0x1'));var Redis=require(_0xf326('0x2'));var intUtil=require(_0xf326('0x3'));var config=require(_0xf326('0x4'));var logger=require(_0xf326('0x5'))(_0xf326('0x6'));config[_0xf326('0x7')]=_[_0xf326('0x8')](config[_0xf326('0x7')],{'host':_0xf326('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf326('0x7')]));function emit(_0x3851eb,_0x165f95,_0x1e7b8a){io['to'](_0x3851eb)['emit'](_0x165f95,_0x1e7b8a);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x3bacf2,_0x1fc80e){if(intUtil[_0xf326('0xa')](_0x1fc80e)===!![]){logger[_0xf326('0xb')](_0xf326('0xc'),_0x1fc80e);return request({'uri':util['format'](_0xf326('0xd'),_0x3bacf2['remoteUri'])})[_0xf326('0xe')](function(_0x4aaf3a){if(_0x4aaf3a[_0xf326('0xf')]){return _['find'](_0x4aaf3a[_0xf326('0x10')][_0xf326('0x11')],{'email':_0x1fc80e});}})['then'](function(_0x342fe5){if(_0x342fe5){logger[_0xf326('0xb')](_0xf326('0x12'));return _0x342fe5;}else{logger[_0xf326('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf326('0x13')]('%s/users/me',_0x3bacf2['remoteUri'])});}});}else{logger[_0xf326('0xb')](_0xf326('0x14'));return request({'uri':util[_0xf326('0x13')](_0xf326('0x15'),_0x3bacf2[_0xf326('0x16')])});}}function request(_0x287a2a){logger[_0xf326('0x17')](_0xf326('0x18'),JSON['stringify'](_0x287a2a));return rp(_[_0xf326('0x8')](_0x287a2a,{'method':_0xf326('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x18bee3){var _0x31ffb9;if(_0x18bee3[_0xf326('0x1a')]===_0xf326('0x1b')){_0x31ffb9=util['format']('%s:%s',_0x18bee3['username'],_0x18bee3[_0xf326('0x1c')]);}else if(_0x18bee3[_0xf326('0x1a')]==='token'){_0x31ffb9=util['format'](_0xf326('0x1d'),_0x18bee3['username'],_0x18bee3['token']);}return util[_0xf326('0x13')](_0xf326('0x1e'),new Buffer(_0x31ffb9)['toString']('base64'));}function getEndUser(_0x19b8ba,_0xb1efcf,_0x5f21a2){logger[_0xf326('0xb')](_0xf326('0x1f'),_0x5f21a2);return request({'uri':util[_0xf326('0x13')](_0xf326('0x20'),_0x19b8ba[_0xf326('0x16')]),'qs':{'phone':_0x5f21a2}})[_0xf326('0xe')](function(_0x5ce532){if(_0x5ce532['total_entries']){logger['info'](_0xf326('0x21'));return _0x5ce532[_0xf326('0x10')][_0xf326('0x11')][0x0];}else{logger[_0xf326('0xb')](_0xf326('0x22'));return request({'uri':util[_0xf326('0x13')]('%s/customers',_0x19b8ba[_0xf326('0x16')]),'method':_0xf326('0x23'),'body':{'first_name':_0xb1efcf,'title':_0xb1efcf,'phone_numbers':[{'type':_0xf326('0x24'),'value':_0x5f21a2}]}});}});}function getTags(_0x581531,_0x1617d2){var _0x55ad0f=[];if(_0x581531&&_0x581531['length']>0x0){_0x55ad0f=_[_0xf326('0x25')](_0x581531,_0x1617d2);}return _0x55ad0f;}function getCustomFields(_0x1ae23a,_0x2fa28e){var _0x5dbe63=[];var _0xc115d9={'custom_fields':{}};if(_0x1ae23a[_0xf326('0x26')]>0x0){_['forEach'](_0x1ae23a,function(_0x225776){if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776[_0xf326('0x2a')])&&_0x225776[_0xf326('0x2b')]&&!_0x225776[_0xf326('0x2c')]){_0xc115d9[_0x225776[_0xf326('0x2b')][_0xf326('0x2d')]()]=_0x225776[_0xf326('0x2e')]['toString']();}else if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776['type'])&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x225776['content'][_0xf326('0x31')]();}else if(_0x225776[_0xf326('0x2a')]===_0xf326('0x32')&&_0x225776[_0xf326('0x33')]&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776[_0xf326('0x33')]]&&(_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x2fa28e[_0x225776[_0xf326('0x33')]][_0xf326('0x31')]());}else if(_0x225776['type']===_0xf326('0x34')&&_0x225776['Variable']&&_0x225776[_0xf326('0x35')]['name']&&_0x225776['idField']&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776['Variable'][_0xf326('0x36')]['toLowerCase']()]&&(_0xc115d9[_0xf326('0x30')][_0x225776[_0xf326('0x2f')]]=_0x2fa28e[_0x225776[_0xf326('0x35')]['name'][_0xf326('0x2d')]()][_0xf326('0x31')]());}});}if(_0xc115d9['priority']){_0xc115d9[_0xf326('0x37')]=Number(_0xc115d9[_0xf326('0x37')]);}return _0xc115d9;}function getTicket(_0x40fa7a,_0xaf65e0,_0x51076c,_0x2c4416,_0xb1ef35){logger[_0xf326('0xb')](_0xf326('0x38'));var _0x1d88ed=_['merge']({'subject':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3a')],_0xb1ef35,'\x20'),'type':'phone','status':'new','labels':[_0xf326('0x3b'),'Motion','CTI'][_0xf326('0x3c')](getTags(_0x2c4416['Tags'],_0xf326('0x36'))),'description':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a'),'_links':{'assigned_user':{'href':util[_0xf326('0x13')]('/api/v2/users/%d',_0xaf65e0['id']),'class':_0xf326('0x3e')}},'message':{'direction':'in','body':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a')}},getCustomFields(_0x2c4416[_0xf326('0x3f')],_0xb1ef35));return request({'uri':util[_0xf326('0x13')](_0xf326('0x40'),_0x40fa7a[_0xf326('0x16')],_0x51076c['id']),'method':_0xf326('0x23'),'body':_0x1d88ed});}exports[_0xf326('0x41')]=function(_0x1227d3,_0x361776,_0x2bab13,_0x50d63f,_0x1b6126,_0x1637dc){var _0x2ed1a7,_0x270288;_0x1637dc[_0xf326('0x16')]=intUtil[_0xf326('0x42')](_0x1637dc['remoteUri']);_0x1637dc[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x1637dc['serverUrl']);if(_0x1b6126&&_0x1b6126[_0xf326('0x44')]){logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x46'));_0x361776[_0xf326('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1637dc[_0xf326('0x43')],_0x361776[_0xf326('0x48')],md5(_0x361776['uniqueid']));}else{_0x361776['recordingURL']='';}headers[_0xf326('0x49')]=getAuth(_0x1637dc);return getUser(_0x1637dc,_0x50d63f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x5b3705){_0x2ed1a7=_0x5b3705;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2ed1a7['id']);return getEndUser(_0x1637dc,_0x361776[_0xf326('0x4c')],_0x361776[_0xf326('0x4d')]);})[_0xf326('0xe')](function(_0x2d9bba){_0x270288=_0x2d9bba;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x270288['id']);return getTicket(_0x1637dc,_0x2ed1a7,_0x270288,_0x2bab13,_0x361776);})[_0xf326('0xe')](function(_0x27ced1){if(_0x27ced1){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x27ced1['id']);switch(_0x1637dc[_0xf326('0x2a')]){case'integrationTab':logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x51'));emit(util[_0xf326('0x13')]('user:%s',_0x50d63f[_0xf326('0x36')]),_0xf326('0x52'),{'recordId':_0x27ced1['id']});break;case _0xf326('0x53'):logger[_0xf326('0xb')]('[QUEUE]',_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x50d63f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x27ced1['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x45'),_0xf326('0x58'));}}})['catch'](function(_0x102fba){console[_0xf326('0x57')](_0x102fba);logger[_0xf326('0x57')]('[QUEUE]',JSON['stringify'](_0x102fba));});};exports[_0xf326('0x59')]=function(_0x5b4832,_0x1cf58f,_0x554277,_0x458e5f,_0x7ee57,_0x28c959,_0x25e091){var _0x212594,_0x35d3c8;_0x28c959[_0xf326('0x16')]=intUtil['stripTrailingSlash'](_0x28c959[_0xf326('0x16')]);_0x28c959[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28c959['serverUrl']);if(_0x25e091&&_0x25e091[_0xf326('0x5a')]&&_0x25e091[_0xf326('0x5a')]!==_0xf326('0x5b')){logger[_0xf326('0xb')](_0xf326('0x5c'),'Recording\x20is\x20enabled!');_0x1cf58f[_0xf326('0x47')]=util[_0xf326('0x13')](_0xf326('0x5d'),_0x28c959[_0xf326('0x43')],_0x1cf58f['uniqueid'],md5(_0x1cf58f[_0xf326('0x48')]));}headers[_0xf326('0x49')]=getAuth(_0x28c959);return getUser(_0x28c959,_0x458e5f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x4d3b9e){_0x212594=_0x4d3b9e;logger['info'](_0xf326('0x4b'),_0x212594['id']);return getEndUser(_0x28c959,_0x1cf58f[_0xf326('0x5e')],_0x1cf58f['destcalleridnum']);})[_0xf326('0xe')](function(_0x29de71){_0x35d3c8=_0x29de71;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x35d3c8['id']);return getTicket(_0x28c959,_0x212594,_0x35d3c8,_0x554277,_0x1cf58f);})['then'](function(_0xb1c18c){if(_0xb1c18c){logger['info']('Ticket\x20created!');logger[_0xf326('0xb')]('The\x20Ticket\x20ID\x20is:',_0xb1c18c['id']);switch(_0x28c959[_0xf326('0x2a')]){case _0xf326('0x5f'):logger[_0xf326('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),'trigger:desk:display',{'recordId':_0xb1c18c['id']});break;case _0xf326('0x53'):logger['info'](_0xf326('0x45'),_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util[_0xf326('0x13')](_0xf326('0x60'),_0x28c959[_0xf326('0x16')],_0xb1c18c['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x5c'),_0xf326('0x58'));}}})[_0xf326('0x61')](function(_0x4ca1b8){logger[_0xf326('0x57')]('[OUTBOUND]',JSON[_0xf326('0x62')](_0x4ca1b8));});};exports[_0xf326('0x63')]=function(_0x5e858d,_0x2b770c,_0x5283da,_0x3255b2,_0xd55246,_0x28f3cb){var _0x2d45c9,_0x31b6dd;_0x28f3cb['remoteUri']=intUtil['stripTrailingSlash'](_0x28f3cb[_0xf326('0x16')]);_0x28f3cb[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28f3cb[_0xf326('0x43')]);if(_0xd55246&&_0xd55246[_0xf326('0x44')]){logger['info']('['+_0x2b770c[_0xf326('0x64')][_0xf326('0x65')]()+']','Recording\x20is\x20enabled!');_0x2b770c['recordingURL']=util['format'](_0xf326('0x5d'),_0x28f3cb[_0xf326('0x43')],_0x2b770c[_0xf326('0x48')],md5(_0x2b770c[_0xf326('0x48')]));}else{_0x2b770c[_0xf326('0x47')]='';}headers[_0xf326('0x49')]=getAuth(_0x28f3cb);return getUser(_0x28f3cb)[_0xf326('0xe')](function(_0x4b9013){_0x2d45c9=_0x4b9013;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2d45c9['id']);return getEndUser(_0x28f3cb,_0x2b770c[_0xf326('0x4c')],_0x2b770c[_0xf326('0x4d')]);})['then'](function(_0x3717fe){_0x31b6dd=_0x3717fe;logger['info']('The\x20Enduser\x20ID\x20is:',_0x31b6dd['id']);return getTicket(_0x28f3cb,_0x2d45c9,_0x31b6dd,_0x5283da,_0x2b770c);})[_0xf326('0xe')](function(_0x540fa0){if(_0x540fa0){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x540fa0['id']);}})[_0xf326('0x61')](function(_0x541491){logger['error']('['+_0x2b770c['lastevent'][_0xf326('0x65')]()+']',JSON[_0xf326('0x62')](_0x541491));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff