Built motion from commit (unavailable).|2.5.30
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 1405cd1..c08f5fd 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa079=['remoteUri','then','total_entries','find','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','entries','%s/customers','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','content','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','CTI','concat','Tags','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','user:%s','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','catch','error','outbound','recordingFormat','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','[OUTBOUND]','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users'];(function(_0x139c57,_0xa22f9e){var _0x262126=function(_0x2a87c4){while(--_0x2a87c4){_0x139c57['push'](_0x139c57['shift']());}};_0x262126(++_0xa22f9e);}(_0xa079,0xc6));var _0x9a07=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa079[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x9a07('0x0'));var util=require(_0x9a07('0x1'));var Redis=require('ioredis');var intUtil=require(_0x9a07('0x2'));var config=require(_0x9a07('0x3'));var logger=require(_0x9a07('0x4'))(_0x9a07('0x5'));config[_0x9a07('0x6')]=_[_0x9a07('0x7')](config[_0x9a07('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x9a07('0x8'))(new Redis(config[_0x9a07('0x6')]));function emit(_0x586870,_0x395350,_0x41a851){io['to'](_0x586870)[_0x9a07('0x9')](_0x395350,_0x41a851);}var headers={'Content-Type':_0x9a07('0xa'),'Accept':_0x9a07('0xa')};function getUser(_0x358508,_0x521203){if(intUtil[_0x9a07('0xb')](_0x521203)===!![]){logger[_0x9a07('0xc')](_0x9a07('0xd'),_0x521203);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0xf'),_0x358508[_0x9a07('0x10')])})[_0x9a07('0x11')](function(_0xed59af){if(_0xed59af[_0x9a07('0x12')]){return _[_0x9a07('0x13')](_0xed59af['_embedded']['entries'],{'email':_0x521203});}})[_0x9a07('0x11')](function(_0x29b63c){if(_0x29b63c){logger['info'](_0x9a07('0x14'));return _0x29b63c;}else{logger[_0x9a07('0xc')](_0x9a07('0x15'));return request({'uri':util['format'](_0x9a07('0x16'),_0x358508[_0x9a07('0x10')])});}});}else{logger[_0x9a07('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a07('0xe')]('%s/users/me',_0x358508[_0x9a07('0x10')])});}}function request(_0x3c8879){logger[_0x9a07('0x17')]('[HTTP]',JSON[_0x9a07('0x18')](_0x3c8879));return rp(_['defaults'](_0x3c8879,{'method':_0x9a07('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x5ade66){var _0x40d86f;if(_0x5ade66[_0x9a07('0x1a')]===_0x9a07('0x1b')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x1c'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66[_0x9a07('0x1e')]);}else if(_0x5ade66['authType']===_0x9a07('0x1f')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x20'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66['token']);}return util[_0x9a07('0xe')](_0x9a07('0x21'),new Buffer(_0x40d86f)[_0x9a07('0x22')]('base64'));}function getEndUser(_0x43739e,_0x30dc25,_0x5a5212){logger['info'](_0x9a07('0x23'),_0x5a5212);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x24'),_0x43739e['remoteUri']),'qs':{'phone':_0x5a5212}})[_0x9a07('0x11')](function(_0x4b7320){if(_0x4b7320['total_entries']){logger[_0x9a07('0xc')](_0x9a07('0x25'));return _0x4b7320['_embedded'][_0x9a07('0x26')][0x0];}else{logger[_0x9a07('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x27'),_0x43739e[_0x9a07('0x10')]),'method':_0x9a07('0x28'),'body':{'first_name':_0x30dc25,'title':_0x30dc25,'phone_numbers':[{'type':_0x9a07('0x29'),'value':_0x5a5212}]}});}});}function getTags(_0x2b31c8,_0x5eeb45){var _0x1e5a9b=[];if(_0x2b31c8&&_0x2b31c8[_0x9a07('0x2a')]>0x0){_0x1e5a9b=_['map'](_0x2b31c8,_0x5eeb45);}return _0x1e5a9b;}function getCustomFields(_0x50b2e5,_0x484d8c){var _0x3ebd69=[];var _0xe27fc1={'custom_fields':{}};if(_0x50b2e5[_0x9a07('0x2a')]>0x0){_[_0x9a07('0x2b')](_0x50b2e5,function(_0x1eb821){if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x30')]&&!_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x1eb821[_0x9a07('0x30')][_0x9a07('0x32')]()]=_0x1eb821['content']['toString']();}else if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x1eb821[_0x9a07('0x35')][_0x9a07('0x22')]();}else if(_0x1eb821[_0x9a07('0x2f')]===_0x9a07('0x36')&&_0x1eb821[_0x9a07('0x37')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x37')]]&&(_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x484d8c[_0x1eb821[_0x9a07('0x37')]]['toString']());}else if(_0x1eb821[_0x9a07('0x2f')]==='customVariable'&&_0x1eb821['Variable']&&_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()]&&(_0xe27fc1['custom_fields'][_0x1eb821[_0x9a07('0x33')]]=_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()][_0x9a07('0x22')]());}});}if(_0xe27fc1[_0x9a07('0x3a')]){_0xe27fc1[_0x9a07('0x3a')]=Number(_0xe27fc1[_0x9a07('0x3a')]);}return _0xe27fc1;}function getTicket(_0x388894,_0x25aa15,_0x6f0d07,_0x4e051a,_0x52cede){logger[_0x9a07('0xc')](_0x9a07('0x3b'));var _0x521bf7=_[_0x9a07('0x3c')]({'subject':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x3e')],_0x52cede,'\x20'),'type':_0x9a07('0x3f'),'status':_0x9a07('0x40'),'labels':[_0x9a07('0x41'),'Motion',_0x9a07('0x42')][_0x9a07('0x43')](getTags(_0x4e051a[_0x9a07('0x44')],'name')),'description':intUtil['getString'](_0x4e051a['Descriptions'],_0x52cede,'\x0a'),'_links':{'assigned_user':{'href':util[_0x9a07('0xe')](_0x9a07('0x45'),_0x25aa15['id']),'class':_0x9a07('0x46')}},'message':{'direction':'in','body':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x47')],_0x52cede,'\x0a')}},getCustomFields(_0x4e051a[_0x9a07('0x48')],_0x52cede));return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x49'),_0x388894[_0x9a07('0x10')],_0x6f0d07['id']),'method':'POST','body':_0x521bf7});}exports['queue']=function(_0x269022,_0xaf58c,_0x2cdc1b,_0x4b5180,_0x12be1e,_0x3c87c2){var _0x338f33,_0x282455;_0x3c87c2[_0x9a07('0x10')]=intUtil[_0x9a07('0x4a')](_0x3c87c2['remoteUri']);_0x3c87c2[_0x9a07('0x4b')]=intUtil['stripTrailingSlash'](_0x3c87c2['serverUrl']);if(_0x12be1e&&_0x12be1e[_0x9a07('0x4c')]){logger['info'](_0x9a07('0x4d'),_0x9a07('0x4e'));_0xaf58c[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x3c87c2[_0x9a07('0x4b')],_0xaf58c[_0x9a07('0x51')],md5(_0xaf58c[_0x9a07('0x51')]));}else{_0xaf58c[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x3c87c2);return getUser(_0x3c87c2,_0x4b5180[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x4149a3){_0x338f33=_0x4149a3;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x338f33['id']);return getEndUser(_0x3c87c2,_0xaf58c[_0x9a07('0x55')],_0xaf58c[_0x9a07('0x56')]);})[_0x9a07('0x11')](function(_0x385046){_0x282455=_0x385046;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x282455['id']);return getTicket(_0x3c87c2,_0x338f33,_0x282455,_0x2cdc1b,_0xaf58c);})[_0x9a07('0x11')](function(_0x23ce5a){if(_0x23ce5a){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x23ce5a['id']);switch(_0x3c87c2[_0x9a07('0x2f')]){case _0x9a07('0x59'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),'trigger:desk:display',{'recordId':_0x23ce5a['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x5c'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),_0x9a07('0x5d'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x23ce5a['id'])});break;default:logger['error'](_0x9a07('0x4d'),_0x9a07('0x5e'));}}})[_0x9a07('0x5f')](function(_0x3ce035){console[_0x9a07('0x60')](_0x3ce035);logger[_0x9a07('0x60')](_0x9a07('0x4d'),JSON['stringify'](_0x3ce035));});};exports[_0x9a07('0x61')]=function(_0xbc267f,_0x29503e,_0x1c93eb,_0x497885,_0x14b638,_0x1673d2,_0x188d6b){var _0x151635,_0x38108f;_0x1673d2['remoteUri']=intUtil[_0x9a07('0x4a')](_0x1673d2['remoteUri']);_0x1673d2[_0x9a07('0x4b')]=intUtil[_0x9a07('0x4a')](_0x1673d2[_0x9a07('0x4b')]);if(_0x188d6b&&_0x188d6b[_0x9a07('0x62')]&&_0x188d6b['recordingFormat']!=='none'){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x29503e['recordingURL']=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x1673d2[_0x9a07('0x4b')],_0x29503e[_0x9a07('0x51')],md5(_0x29503e[_0x9a07('0x51')]));}headers[_0x9a07('0x52')]=getAuth(_0x1673d2);return getUser(_0x1673d2,_0x497885[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x143da4){_0x151635=_0x143da4;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x151635['id']);return getEndUser(_0x1673d2,_0x29503e[_0x9a07('0x63')],_0x29503e[_0x9a07('0x64')]);})[_0x9a07('0x11')](function(_0x1387df){_0x38108f=_0x1387df;logger['info'](_0x9a07('0x57'),_0x38108f['id']);return getTicket(_0x1673d2,_0x151635,_0x38108f,_0x1c93eb,_0x29503e);})[_0x9a07('0x11')](function(_0x52f084){if(_0x52f084){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger[_0x9a07('0xc')]('The\x20Ticket\x20ID\x20is:',_0x52f084['id']);switch(_0x1673d2[_0x9a07('0x2f')]){case'integrationTab':logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x65'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x497885[_0x9a07('0x39')]),_0x9a07('0x66'),{'recordId':_0x52f084['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x9a07('0x5a'),_0x497885['name']),_0x9a07('0x5d'),{'uri':util[_0x9a07('0xe')]('%s/agent/tickets/%s',_0x1673d2[_0x9a07('0x10')],_0x52f084['id'])});break;default:logger[_0x9a07('0x60')](_0x9a07('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x9a07('0x5f')](function(_0x1a4d64){logger[_0x9a07('0x60')](_0x9a07('0x67'),JSON[_0x9a07('0x18')](_0x1a4d64));});};exports['unmanaged']=function(_0x3ac49a,_0x221bbd,_0x3d6851,_0x213763,_0x1f0d47,_0x23443f){var _0x34b00a,_0x35a268;_0x23443f['remoteUri']=intUtil[_0x9a07('0x4a')](_0x23443f['remoteUri']);_0x23443f['serverUrl']=intUtil[_0x9a07('0x4a')](_0x23443f[_0x9a07('0x4b')]);if(_0x1f0d47&&_0x1f0d47[_0x9a07('0x4c')]){logger['info']('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',_0x9a07('0x4e'));_0x221bbd[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x23443f[_0x9a07('0x4b')],_0x221bbd[_0x9a07('0x51')],md5(_0x221bbd[_0x9a07('0x51')]));}else{_0x221bbd[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x23443f);return getUser(_0x23443f)['then'](function(_0x33fef6){_0x34b00a=_0x33fef6;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x34b00a['id']);return getEndUser(_0x23443f,_0x221bbd['calleridname'],_0x221bbd['calleridnum']);})['then'](function(_0x393fd5){_0x35a268=_0x393fd5;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x35a268['id']);return getTicket(_0x23443f,_0x34b00a,_0x35a268,_0x3d6851,_0x221bbd);})[_0x9a07('0x11')](function(_0x3428bd){if(_0x3428bd){logger['info']('Ticket\x20created!');logger[_0x9a07('0xc')](_0x9a07('0x6a'),_0x3428bd['id']);}})[_0x9a07('0x5f')](function(_0x59855e){logger[_0x9a07('0x60')]('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',JSON[_0x9a07('0x18')](_0x59855e));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file