// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x326f=['catch','stringify','unmanaged','lastevent','toUpperCase','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','validateEmail','info','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','_embedded','entries','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','debug','[HTTP]','GET','authType','basic','password','%s/token:%s','Basic\x20%s','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','map','length','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','toString','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','xCALLY','concat','Descriptions','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','%s/agent/tickets/%s'];(function(_0x5608a3,_0x5b33c5){var _0x1ed50a=function(_0x959171){while(--_0x959171){_0x5608a3['push'](_0x5608a3['shift']());}};_0x1ed50a(++_0x5b33c5);}(_0x326f,0xd1));var _0xf326=function(_0x56e419,_0x46b821){_0x56e419=_0x56e419-0x0;var _0x332801=_0x326f[_0x56e419];return _0x332801;};'use strict';var _=require(_0xf326('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xf326('0x1'));var Redis=require(_0xf326('0x2'));var intUtil=require(_0xf326('0x3'));var config=require(_0xf326('0x4'));var logger=require(_0xf326('0x5'))(_0xf326('0x6'));config[_0xf326('0x7')]=_[_0xf326('0x8')](config[_0xf326('0x7')],{'host':_0xf326('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xf326('0x7')]));function emit(_0x3851eb,_0x165f95,_0x1e7b8a){io['to'](_0x3851eb)['emit'](_0x165f95,_0x1e7b8a);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x3bacf2,_0x1fc80e){if(intUtil[_0xf326('0xa')](_0x1fc80e)===!![]){logger[_0xf326('0xb')](_0xf326('0xc'),_0x1fc80e);return request({'uri':util['format'](_0xf326('0xd'),_0x3bacf2['remoteUri'])})[_0xf326('0xe')](function(_0x4aaf3a){if(_0x4aaf3a[_0xf326('0xf')]){return _['find'](_0x4aaf3a[_0xf326('0x10')][_0xf326('0x11')],{'email':_0x1fc80e});}})['then'](function(_0x342fe5){if(_0x342fe5){logger[_0xf326('0xb')](_0xf326('0x12'));return _0x342fe5;}else{logger[_0xf326('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf326('0x13')]('%s/users/me',_0x3bacf2['remoteUri'])});}});}else{logger[_0xf326('0xb')](_0xf326('0x14'));return request({'uri':util[_0xf326('0x13')](_0xf326('0x15'),_0x3bacf2[_0xf326('0x16')])});}}function request(_0x287a2a){logger[_0xf326('0x17')](_0xf326('0x18'),JSON['stringify'](_0x287a2a));return rp(_[_0xf326('0x8')](_0x287a2a,{'method':_0xf326('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x18bee3){var _0x31ffb9;if(_0x18bee3[_0xf326('0x1a')]===_0xf326('0x1b')){_0x31ffb9=util['format']('%s:%s',_0x18bee3['username'],_0x18bee3[_0xf326('0x1c')]);}else if(_0x18bee3[_0xf326('0x1a')]==='token'){_0x31ffb9=util['format'](_0xf326('0x1d'),_0x18bee3['username'],_0x18bee3['token']);}return util[_0xf326('0x13')](_0xf326('0x1e'),new Buffer(_0x31ffb9)['toString']('base64'));}function getEndUser(_0x19b8ba,_0xb1efcf,_0x5f21a2){logger[_0xf326('0xb')](_0xf326('0x1f'),_0x5f21a2);return request({'uri':util[_0xf326('0x13')](_0xf326('0x20'),_0x19b8ba[_0xf326('0x16')]),'qs':{'phone':_0x5f21a2}})[_0xf326('0xe')](function(_0x5ce532){if(_0x5ce532['total_entries']){logger['info'](_0xf326('0x21'));return _0x5ce532[_0xf326('0x10')][_0xf326('0x11')][0x0];}else{logger[_0xf326('0xb')](_0xf326('0x22'));return request({'uri':util[_0xf326('0x13')]('%s/customers',_0x19b8ba[_0xf326('0x16')]),'method':_0xf326('0x23'),'body':{'first_name':_0xb1efcf,'title':_0xb1efcf,'phone_numbers':[{'type':_0xf326('0x24'),'value':_0x5f21a2}]}});}});}function getTags(_0x581531,_0x1617d2){var _0x55ad0f=[];if(_0x581531&&_0x581531['length']>0x0){_0x55ad0f=_[_0xf326('0x25')](_0x581531,_0x1617d2);}return _0x55ad0f;}function getCustomFields(_0x1ae23a,_0x2fa28e){var _0x5dbe63=[];var _0xc115d9={'custom_fields':{}};if(_0x1ae23a[_0xf326('0x26')]>0x0){_['forEach'](_0x1ae23a,function(_0x225776){if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776[_0xf326('0x2a')])&&_0x225776[_0xf326('0x2b')]&&!_0x225776[_0xf326('0x2c')]){_0xc115d9[_0x225776[_0xf326('0x2b')][_0xf326('0x2d')]()]=_0x225776[_0xf326('0x2e')]['toString']();}else if(_[_0xf326('0x27')]([_0xf326('0x28'),_0xf326('0x29')],_0x225776['type'])&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x225776['content'][_0xf326('0x31')]();}else if(_0x225776[_0xf326('0x2a')]===_0xf326('0x32')&&_0x225776[_0xf326('0x33')]&&_0x225776[_0xf326('0x2f')]&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776[_0xf326('0x33')]]&&(_0xc115d9[_0xf326('0x30')][_0x225776['idField']]=_0x2fa28e[_0x225776[_0xf326('0x33')]][_0xf326('0x31')]());}else if(_0x225776['type']===_0xf326('0x34')&&_0x225776['Variable']&&_0x225776[_0xf326('0x35')]['name']&&_0x225776['idField']&&_0x225776[_0xf326('0x2c')]){_0x2fa28e[_0x225776['Variable'][_0xf326('0x36')]['toLowerCase']()]&&(_0xc115d9[_0xf326('0x30')][_0x225776[_0xf326('0x2f')]]=_0x2fa28e[_0x225776[_0xf326('0x35')]['name'][_0xf326('0x2d')]()][_0xf326('0x31')]());}});}if(_0xc115d9['priority']){_0xc115d9[_0xf326('0x37')]=Number(_0xc115d9[_0xf326('0x37')]);}return _0xc115d9;}function getTicket(_0x40fa7a,_0xaf65e0,_0x51076c,_0x2c4416,_0xb1ef35){logger[_0xf326('0xb')](_0xf326('0x38'));var _0x1d88ed=_['merge']({'subject':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3a')],_0xb1ef35,'\x20'),'type':'phone','status':'new','labels':[_0xf326('0x3b'),'Motion','CTI'][_0xf326('0x3c')](getTags(_0x2c4416['Tags'],_0xf326('0x36'))),'description':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a'),'_links':{'assigned_user':{'href':util[_0xf326('0x13')]('/api/v2/users/%d',_0xaf65e0['id']),'class':_0xf326('0x3e')}},'message':{'direction':'in','body':intUtil[_0xf326('0x39')](_0x2c4416[_0xf326('0x3d')],_0xb1ef35,'\x0a')}},getCustomFields(_0x2c4416[_0xf326('0x3f')],_0xb1ef35));return request({'uri':util[_0xf326('0x13')](_0xf326('0x40'),_0x40fa7a[_0xf326('0x16')],_0x51076c['id']),'method':_0xf326('0x23'),'body':_0x1d88ed});}exports[_0xf326('0x41')]=function(_0x1227d3,_0x361776,_0x2bab13,_0x50d63f,_0x1b6126,_0x1637dc){var _0x2ed1a7,_0x270288;_0x1637dc[_0xf326('0x16')]=intUtil[_0xf326('0x42')](_0x1637dc['remoteUri']);_0x1637dc[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x1637dc['serverUrl']);if(_0x1b6126&&_0x1b6126[_0xf326('0x44')]){logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x46'));_0x361776[_0xf326('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1637dc[_0xf326('0x43')],_0x361776[_0xf326('0x48')],md5(_0x361776['uniqueid']));}else{_0x361776['recordingURL']='';}headers[_0xf326('0x49')]=getAuth(_0x1637dc);return getUser(_0x1637dc,_0x50d63f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x5b3705){_0x2ed1a7=_0x5b3705;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2ed1a7['id']);return getEndUser(_0x1637dc,_0x361776[_0xf326('0x4c')],_0x361776[_0xf326('0x4d')]);})[_0xf326('0xe')](function(_0x2d9bba){_0x270288=_0x2d9bba;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x270288['id']);return getTicket(_0x1637dc,_0x2ed1a7,_0x270288,_0x2bab13,_0x361776);})[_0xf326('0xe')](function(_0x27ced1){if(_0x27ced1){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x27ced1['id']);switch(_0x1637dc[_0xf326('0x2a')]){case'integrationTab':logger[_0xf326('0xb')](_0xf326('0x45'),_0xf326('0x51'));emit(util[_0xf326('0x13')]('user:%s',_0x50d63f[_0xf326('0x36')]),_0xf326('0x52'),{'recordId':_0x27ced1['id']});break;case _0xf326('0x53'):logger[_0xf326('0xb')]('[QUEUE]',_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x50d63f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x27ced1['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x45'),_0xf326('0x58'));}}})['catch'](function(_0x102fba){console[_0xf326('0x57')](_0x102fba);logger[_0xf326('0x57')]('[QUEUE]',JSON['stringify'](_0x102fba));});};exports[_0xf326('0x59')]=function(_0x5b4832,_0x1cf58f,_0x554277,_0x458e5f,_0x7ee57,_0x28c959,_0x25e091){var _0x212594,_0x35d3c8;_0x28c959[_0xf326('0x16')]=intUtil['stripTrailingSlash'](_0x28c959[_0xf326('0x16')]);_0x28c959[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28c959['serverUrl']);if(_0x25e091&&_0x25e091[_0xf326('0x5a')]&&_0x25e091[_0xf326('0x5a')]!==_0xf326('0x5b')){logger[_0xf326('0xb')](_0xf326('0x5c'),'Recording\x20is\x20enabled!');_0x1cf58f[_0xf326('0x47')]=util[_0xf326('0x13')](_0xf326('0x5d'),_0x28c959[_0xf326('0x43')],_0x1cf58f['uniqueid'],md5(_0x1cf58f[_0xf326('0x48')]));}headers[_0xf326('0x49')]=getAuth(_0x28c959);return getUser(_0x28c959,_0x458e5f[_0xf326('0x4a')])[_0xf326('0xe')](function(_0x4d3b9e){_0x212594=_0x4d3b9e;logger['info'](_0xf326('0x4b'),_0x212594['id']);return getEndUser(_0x28c959,_0x1cf58f[_0xf326('0x5e')],_0x1cf58f['destcalleridnum']);})[_0xf326('0xe')](function(_0x29de71){_0x35d3c8=_0x29de71;logger[_0xf326('0xb')](_0xf326('0x4e'),_0x35d3c8['id']);return getTicket(_0x28c959,_0x212594,_0x35d3c8,_0x554277,_0x1cf58f);})['then'](function(_0xb1c18c){if(_0xb1c18c){logger['info']('Ticket\x20created!');logger[_0xf326('0xb')]('The\x20Ticket\x20ID\x20is:',_0xb1c18c['id']);switch(_0x28c959[_0xf326('0x2a')]){case _0xf326('0x5f'):logger[_0xf326('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),'trigger:desk:display',{'recordId':_0xb1c18c['id']});break;case _0xf326('0x53'):logger['info'](_0xf326('0x45'),_0xf326('0x54'));emit(util[_0xf326('0x13')](_0xf326('0x55'),_0x458e5f[_0xf326('0x36')]),_0xf326('0x56'),{'uri':util[_0xf326('0x13')](_0xf326('0x60'),_0x28c959[_0xf326('0x16')],_0xb1c18c['id'])});break;default:logger[_0xf326('0x57')](_0xf326('0x5c'),_0xf326('0x58'));}}})[_0xf326('0x61')](function(_0x4ca1b8){logger[_0xf326('0x57')]('[OUTBOUND]',JSON[_0xf326('0x62')](_0x4ca1b8));});};exports[_0xf326('0x63')]=function(_0x5e858d,_0x2b770c,_0x5283da,_0x3255b2,_0xd55246,_0x28f3cb){var _0x2d45c9,_0x31b6dd;_0x28f3cb['remoteUri']=intUtil['stripTrailingSlash'](_0x28f3cb[_0xf326('0x16')]);_0x28f3cb[_0xf326('0x43')]=intUtil[_0xf326('0x42')](_0x28f3cb[_0xf326('0x43')]);if(_0xd55246&&_0xd55246[_0xf326('0x44')]){logger['info']('['+_0x2b770c[_0xf326('0x64')][_0xf326('0x65')]()+']','Recording\x20is\x20enabled!');_0x2b770c['recordingURL']=util['format'](_0xf326('0x5d'),_0x28f3cb[_0xf326('0x43')],_0x2b770c[_0xf326('0x48')],md5(_0x2b770c[_0xf326('0x48')]));}else{_0x2b770c[_0xf326('0x47')]='';}headers[_0xf326('0x49')]=getAuth(_0x28f3cb);return getUser(_0x28f3cb)[_0xf326('0xe')](function(_0x4b9013){_0x2d45c9=_0x4b9013;logger[_0xf326('0xb')](_0xf326('0x4b'),_0x2d45c9['id']);return getEndUser(_0x28f3cb,_0x2b770c[_0xf326('0x4c')],_0x2b770c[_0xf326('0x4d')]);})['then'](function(_0x3717fe){_0x31b6dd=_0x3717fe;logger['info']('The\x20Enduser\x20ID\x20is:',_0x31b6dd['id']);return getTicket(_0x28f3cb,_0x2d45c9,_0x31b6dd,_0x5283da,_0x2b770c);})[_0xf326('0xe')](function(_0x540fa0){if(_0x540fa0){logger[_0xf326('0xb')](_0xf326('0x4f'));logger[_0xf326('0xb')](_0xf326('0x50'),_0x540fa0['id']);}})[_0xf326('0x61')](function(_0x541491){logger['error']('['+_0x2b770c['lastevent'][_0xf326('0x65')]()+']',JSON[_0xf326('0x62')](_0x541491));});};
\ No newline at end of file
+var _0x55ca=['debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','_embedded','entries','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','length','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','./util','../../../../config/environment','desk','redis','defaults','localhost','socket.io-emitter','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me'];(function(_0x56a072,_0x6db6a9){var _0x175be9=function(_0x20c281){while(--_0x20c281){_0x56a072['push'](_0x56a072['shift']());}};_0x175be9(++_0x6db6a9);}(_0x55ca,0x126));var _0xa55c=function(_0x2c34ff,_0x1e8bee){_0x2c34ff=_0x2c34ff-0x0;var _0x476508=_0x55ca[_0x2c34ff];return _0x476508;};'use strict';var _=require(_0xa55c('0x0'));var rp=require(_0xa55c('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xa55c('0x2'));var config=require(_0xa55c('0x3'));var logger=require('../../../../config/logger')(_0xa55c('0x4'));config[_0xa55c('0x5')]=_[_0xa55c('0x6')](config[_0xa55c('0x5')],{'host':_0xa55c('0x7'),'port':0x18eb});var io=require(_0xa55c('0x8'))(new Redis(config[_0xa55c('0x5')]));function emit(_0x4d0624,_0x2121fd,_0x2537f0){io['to'](_0x4d0624)['emit'](_0x2121fd,_0x2537f0);}var headers={'Content-Type':_0xa55c('0x9'),'Accept':_0xa55c('0x9')};function getUser(_0x52a3bc,_0x5849ad){if(intUtil[_0xa55c('0xa')](_0x5849ad)===!![]){logger[_0xa55c('0xb')](_0xa55c('0xc'),_0x5849ad);return request({'uri':util[_0xa55c('0xd')](_0xa55c('0xe'),_0x52a3bc[_0xa55c('0xf')])})[_0xa55c('0x10')](function(_0x70c2de){if(_0x70c2de[_0xa55c('0x11')]){return _[_0xa55c('0x12')](_0x70c2de['_embedded']['entries'],{'email':_0x5849ad});}})[_0xa55c('0x10')](function(_0x576044){if(_0x576044){logger['info']('Agent\x20found!');return _0x576044;}else{logger[_0xa55c('0xb')](_0xa55c('0x13'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}});}else{logger[_0xa55c('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}}function request(_0x31e10d){logger[_0xa55c('0x15')](_0xa55c('0x16'),JSON[_0xa55c('0x17')](_0x31e10d));return rp(_[_0xa55c('0x6')](_0x31e10d,{'method':_0xa55c('0x18'),'headers':headers,'json':!![]}));}function getAuth(_0x4cee3c){var _0x3d4c9e;if(_0x4cee3c[_0xa55c('0x19')]===_0xa55c('0x1a')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1b'),_0x4cee3c[_0xa55c('0x1c')],_0x4cee3c['password']);}else if(_0x4cee3c['authType']===_0xa55c('0x1d')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1e'),_0x4cee3c['username'],_0x4cee3c[_0xa55c('0x1d')]);}return util[_0xa55c('0xd')]('Basic\x20%s',new Buffer(_0x3d4c9e)[_0xa55c('0x1f')](_0xa55c('0x20')));}function getEndUser(_0x940f28,_0x1965f1,_0x234372){logger['info'](_0xa55c('0x21'),_0x234372);return request({'uri':util['format']('%s/customers/search',_0x940f28['remoteUri']),'qs':{'phone':_0x234372}})[_0xa55c('0x10')](function(_0x54b038){if(_0x54b038[_0xa55c('0x11')]){logger[_0xa55c('0xb')](_0xa55c('0x22'));return _0x54b038[_0xa55c('0x23')][_0xa55c('0x24')][0x0];}else{logger[_0xa55c('0xb')](_0xa55c('0x25'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x26'),_0x940f28[_0xa55c('0xf')]),'method':_0xa55c('0x27'),'body':{'first_name':_0x1965f1,'title':_0x1965f1,'phone_numbers':[{'type':'work','value':_0x234372}]}});}});}function getTags(_0x430d55,_0x28814f){var _0x1c9f6b=[];if(_0x430d55&&_0x430d55[_0xa55c('0x28')]>0x0){_0x1c9f6b=_['map'](_0x430d55,_0x28814f);}return _0x1c9f6b;}function getCustomFields(_0x1377b0,_0x22f6b6){var _0x1b8388=[];var _0x201941={'custom_fields':{}};if(_0x1377b0[_0xa55c('0x28')]>0x0){_[_0xa55c('0x29')](_0x1377b0,function(_0x52d37f){if(_[_0xa55c('0x2a')](['string',_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x2d')]&&!_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0x52d37f['nameField'][_0xa55c('0x2f')]()]=_0x52d37f[_0xa55c('0x30')][_0xa55c('0x1f')]();}else if(_[_0xa55c('0x2a')]([_0xa55c('0x31'),_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x52d37f['content']['toString']();}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x34')&&_0x52d37f['variableName']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x35')]]&&(_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f[_0xa55c('0x35')]][_0xa55c('0x1f')]());}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x36')&&_0x52d37f['Variable']&&_0x52d37f['Variable']['name']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x37')]['name'][_0xa55c('0x2f')]()]&&(_0x201941['custom_fields'][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f['Variable'][_0xa55c('0x38')][_0xa55c('0x2f')]()][_0xa55c('0x1f')]());}});}if(_0x201941['priority']){_0x201941[_0xa55c('0x39')]=Number(_0x201941[_0xa55c('0x39')]);}return _0x201941;}function getTicket(_0x47e93c,_0x6f9c4c,_0x194e78,_0x4d9083,_0x529ff8){logger[_0xa55c('0xb')]('Creating\x20new\x20ticket...');var _0x1e75dc=_[_0xa55c('0x3a')]({'subject':intUtil['getString'](_0x4d9083['Subjects'],_0x529ff8,'\x20'),'type':'phone','status':'new','labels':[_0xa55c('0x3b'),_0xa55c('0x3c'),_0xa55c('0x3d')][_0xa55c('0x3e')](getTags(_0x4d9083[_0xa55c('0x3f')],'name')),'description':intUtil[_0xa55c('0x40')](_0x4d9083[_0xa55c('0x41')],_0x529ff8,'\x0a'),'_links':{'assigned_user':{'href':util[_0xa55c('0xd')](_0xa55c('0x42'),_0x6f9c4c['id']),'class':_0xa55c('0x43')}},'message':{'direction':'in','body':intUtil[_0xa55c('0x40')](_0x4d9083['Descriptions'],_0x529ff8,'\x0a')}},getCustomFields(_0x4d9083[_0xa55c('0x44')],_0x529ff8));return request({'uri':util['format']('%s/customers/%d/cases',_0x47e93c[_0xa55c('0xf')],_0x194e78['id']),'method':_0xa55c('0x27'),'body':_0x1e75dc});}exports['queue']=function(_0x2bd98b,_0x508bd3,_0x5f25f7,_0x2f8449,_0x3fea03,_0x1630ac){var _0x540337,_0x1b2708;_0x1630ac[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1630ac[_0xa55c('0xf')]);_0x1630ac['serverUrl']=intUtil[_0xa55c('0x45')](_0x1630ac[_0xa55c('0x46')]);if(_0x3fea03&&_0x3fea03['monitor_format']){logger[_0xa55c('0xb')](_0xa55c('0x47'),'Recording\x20is\x20enabled!');_0x508bd3[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1630ac['serverUrl'],_0x508bd3[_0xa55c('0x4a')],md5(_0x508bd3['uniqueid']));}else{_0x508bd3[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1630ac);return getUser(_0x1630ac,_0x2f8449[_0xa55c('0x4c')])['then'](function(_0x41eab1){_0x540337=_0x41eab1;logger[_0xa55c('0xb')]('The\x20User\x20ID\x20is:',_0x540337['id']);return getEndUser(_0x1630ac,_0x508bd3[_0xa55c('0x4d')],_0x508bd3[_0xa55c('0x4e')]);})['then'](function(_0x11ff1d){_0x1b2708=_0x11ff1d;logger[_0xa55c('0xb')]('The\x20Enduser\x20ID\x20is:',_0x1b2708['id']);return getTicket(_0x1630ac,_0x540337,_0x1b2708,_0x5f25f7,_0x508bd3);})[_0xa55c('0x10')](function(_0x81cee8){if(_0x81cee8){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger['info'](_0xa55c('0x50'),_0x81cee8['id']);switch(_0x1630ac['type']){case _0xa55c('0x51'):logger[_0xa55c('0xb')](_0xa55c('0x47'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449['name']),_0xa55c('0x53'),{'recordId':_0x81cee8['id']});break;case _0xa55c('0x54'):logger[_0xa55c('0xb')](_0xa55c('0x47'),_0xa55c('0x55'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449[_0xa55c('0x38')]),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')]('https://xcally.desk.com/web/agent/case/%d',_0x81cee8['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x47'),_0xa55c('0x58'));}}})['catch'](function(_0x4c3095){console[_0xa55c('0x57')](_0x4c3095);logger['error'](_0xa55c('0x47'),JSON['stringify'](_0x4c3095));});};exports[_0xa55c('0x59')]=function(_0x228df4,_0x181802,_0x3f9313,_0x2ecf79,_0x5b1cf3,_0x44b7c1,_0x4607ca){var _0x4b85cc,_0x3929a6;_0x44b7c1[_0xa55c('0xf')]=intUtil[_0xa55c('0x45')](_0x44b7c1[_0xa55c('0xf')]);_0x44b7c1['serverUrl']=intUtil['stripTrailingSlash'](_0x44b7c1[_0xa55c('0x46')]);if(_0x4607ca&&_0x4607ca[_0xa55c('0x5a')]&&_0x4607ca[_0xa55c('0x5a')]!==_0xa55c('0x5b')){logger['info'](_0xa55c('0x5c'),'Recording\x20is\x20enabled!');_0x181802[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x44b7c1[_0xa55c('0x46')],_0x181802[_0xa55c('0x4a')],md5(_0x181802['uniqueid']));}headers[_0xa55c('0x4b')]=getAuth(_0x44b7c1);return getUser(_0x44b7c1,_0x2ecf79['email'])[_0xa55c('0x10')](function(_0x157afe){_0x4b85cc=_0x157afe;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0x4b85cc['id']);return getEndUser(_0x44b7c1,_0x181802[_0xa55c('0x5e')],_0x181802[_0xa55c('0x5f')]);})[_0xa55c('0x10')](function(_0x53e2be){_0x3929a6=_0x53e2be;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3929a6['id']);return getTicket(_0x44b7c1,_0x4b85cc,_0x3929a6,_0x3f9313,_0x181802);})[_0xa55c('0x10')](function(_0x23a30e){if(_0x23a30e){logger[_0xa55c('0xb')]('Ticket\x20created!');logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x23a30e['id']);switch(_0x44b7c1[_0xa55c('0x2c')]){case _0xa55c('0x51'):logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x61'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2ecf79[_0xa55c('0x38')]),_0xa55c('0x53'),{'recordId':_0x23a30e['id']});break;case'newTab':logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x55'));emit(util['format'](_0xa55c('0x52'),_0x2ecf79['name']),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')](_0xa55c('0x62'),_0x44b7c1[_0xa55c('0xf')],_0x23a30e['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x5c'),_0xa55c('0x58'));}}})[_0xa55c('0x63')](function(_0x14b515){logger[_0xa55c('0x57')]('[OUTBOUND]',JSON[_0xa55c('0x17')](_0x14b515));});};exports[_0xa55c('0x64')]=function(_0x4ef914,_0x18b928,_0x2b8b88,_0x3e3b4b,_0x9fe234,_0x1b8b06){var _0xa38271,_0x3cef1f;_0x1b8b06[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1b8b06[_0xa55c('0xf')]);_0x1b8b06[_0xa55c('0x46')]=intUtil[_0xa55c('0x45')](_0x1b8b06[_0xa55c('0x46')]);if(_0x9fe234&&_0x9fe234[_0xa55c('0x65')]){logger[_0xa55c('0xb')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',_0xa55c('0x68'));_0x18b928['recordingURL']=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1b8b06[_0xa55c('0x46')],_0x18b928[_0xa55c('0x4a')],md5(_0x18b928[_0xa55c('0x4a')]));}else{_0x18b928[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1b8b06);return getUser(_0x1b8b06)[_0xa55c('0x10')](function(_0x2e4cf7){_0xa38271=_0x2e4cf7;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0xa38271['id']);return getEndUser(_0x1b8b06,_0x18b928['calleridname'],_0x18b928[_0xa55c('0x4e')]);})['then'](function(_0x1228a4){_0x3cef1f=_0x1228a4;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3cef1f['id']);return getTicket(_0x1b8b06,_0xa38271,_0x3cef1f,_0x2b8b88,_0x18b928);})['then'](function(_0x4d9722){if(_0x4d9722){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x4d9722['id']);}})['catch'](function(_0x149cb9){logger[_0xa55c('0x57')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',JSON[_0xa55c('0x17')](_0x149cb9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff