// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['Motion','CTI','concat','Tags','/api/v2/users/%d','Descriptions','%s/customers/%d/cases','serverUrl','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','integrationTab','newTab','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','The\x20Ticket\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','defaults','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','GET','password','authType','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','includes','string','picklist','type','nameField','customField','content','idField','custom_fields','variable','variableName','customVariable','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x1e3eeb,_0x4ba59d){var _0x4c3790=function(_0x580fc7){while(--_0x580fc7){_0x1e3eeb['push'](_0x1e3eeb['shift']());}};_0x4c3790(++_0x4ba59d);}(_0x9957,0x93));var _0x7995=function(_0xbca1b1,_0x33f0ce){_0xbca1b1=_0xbca1b1-0x0;var _0x4e1686=_0x9957[_0xbca1b1];return _0x4e1686;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var md5=require(_0x7995('0x2'));var util=require(_0x7995('0x3'));var Redis=require('ioredis');var intUtil=require(_0x7995('0x4'));var config=require(_0x7995('0x5'));var logger=require(_0x7995('0x6'))(_0x7995('0x7'));config['redis']=_[_0x7995('0x8')](config[_0x7995('0x9')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x9')]));function emit(_0x326741,_0x4996ca,_0x465276){io['to'](_0x326741)[_0x7995('0xc')](_0x4996ca,_0x465276);}var headers={'Content-Type':'application/json','Accept':_0x7995('0xd')};function getUser(_0x3116fb,_0x18c8a3){if(intUtil[_0x7995('0xe')](_0x18c8a3)===!![]){logger[_0x7995('0xf')](_0x7995('0x10'),_0x18c8a3);return request({'uri':util[_0x7995('0x11')]('%s/users',_0x3116fb[_0x7995('0x12')])})[_0x7995('0x13')](function(_0x581f22){if(_0x581f22[_0x7995('0x14')]){return _[_0x7995('0x15')](_0x581f22[_0x7995('0x16')][_0x7995('0x17')],{'email':_0x18c8a3});}})[_0x7995('0x13')](function(_0x23999f){if(_0x23999f){logger[_0x7995('0xf')]('Agent\x20found!');return _0x23999f;}else{logger['info'](_0x7995('0x18'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb[_0x7995('0x12')])});}});}else{logger[_0x7995('0xf')](_0x7995('0x1a'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb['remoteUri'])});}}function request(_0x2eeacc){logger['debug'](_0x7995('0x1b'),JSON[_0x7995('0x1c')](_0x2eeacc));return rp(_[_0x7995('0x8')](_0x2eeacc,{'method':_0x7995('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x1e1415){var _0x37a7d4;if(_0x1e1415['authType']==='basic'){_0x37a7d4=util[_0x7995('0x11')]('%s:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x1e')]);}else if(_0x1e1415[_0x7995('0x1f')]==='token'){_0x37a7d4=util[_0x7995('0x11')]('%s/token:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x20')]);}return util[_0x7995('0x11')](_0x7995('0x21'),new Buffer(_0x37a7d4)[_0x7995('0x22')](_0x7995('0x23')));}function getEndUser(_0x1c278a,_0x5d40ae,_0x32a09a){logger[_0x7995('0xf')](_0x7995('0x24'),_0x32a09a);return request({'uri':util[_0x7995('0x11')](_0x7995('0x25'),_0x1c278a[_0x7995('0x12')]),'qs':{'phone':_0x32a09a}})[_0x7995('0x13')](function(_0x472195){if(_0x472195['total_entries']){logger[_0x7995('0xf')](_0x7995('0x26'));return _0x472195[_0x7995('0x16')][_0x7995('0x17')][0x0];}else{logger[_0x7995('0xf')](_0x7995('0x27'));return request({'uri':util['format'](_0x7995('0x28'),_0x1c278a['remoteUri']),'method':_0x7995('0x29'),'body':{'first_name':_0x5d40ae,'title':_0x5d40ae,'phone_numbers':[{'type':_0x7995('0x2a'),'value':_0x32a09a}]}});}});}function getTags(_0xf16cc2,_0x132a42){var _0x11c1eb=[];if(_0xf16cc2&&_0xf16cc2['length']>0x0){_0x11c1eb=_[_0x7995('0x2b')](_0xf16cc2,_0x132a42);}return _0x11c1eb;}function getCustomFields(_0x514445,_0x456a28){var _0x3250e0=[];var _0x4253e5={'custom_fields':{}};if(_0x514445['length']>0x0){_['forEach'](_0x514445,function(_0x48e573){if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x30')]&&!_0x48e573[_0x7995('0x31')]){_0x4253e5[_0x48e573['nameField']['toLowerCase']()]=_0x48e573[_0x7995('0x32')]['toString']();}else if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x48e573['content']['toString']();}else if(_0x48e573['type']===_0x7995('0x35')&&_0x48e573[_0x7995('0x36')]&&_0x48e573['idField']&&_0x48e573[_0x7995('0x31')]){_0x456a28[_0x48e573['variableName']]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573[_0x7995('0x36')]]['toString']());}else if(_0x48e573['type']===_0x7995('0x37')&&_0x48e573['Variable']&&_0x48e573['Variable'][_0x7995('0x38')]&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x456a28[_0x48e573[_0x7995('0x39')][_0x7995('0x38')][_0x7995('0x3a')]()]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573['Variable'][_0x7995('0x38')][_0x7995('0x3a')]()][_0x7995('0x22')]());}});}if(_0x4253e5[_0x7995('0x3b')]){_0x4253e5['priority']=Number(_0x4253e5[_0x7995('0x3b')]);}return _0x4253e5;}function getTicket(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee,_0x1035dc){logger['info'](_0x7995('0x3c'));var _0x3be298=_[_0x7995('0x3d')]({'subject':intUtil[_0x7995('0x3e')](_0x1f5bee[_0x7995('0x3f')],_0x1035dc,'\x20'),'type':_0x7995('0x40'),'status':_0x7995('0x41'),'labels':[_0x7995('0x42'),_0x7995('0x43'),_0x7995('0x44')][_0x7995('0x45')](getTags(_0x1f5bee[_0x7995('0x46')],_0x7995('0x38'))),'description':intUtil['getString'](_0x1f5bee['Descriptions'],_0x1035dc,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7995('0x11')](_0x7995('0x47'),_0x3eb04f['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x1f5bee[_0x7995('0x48')],_0x1035dc,'\x0a')}},getCustomFields(_0x1f5bee['Fields'],_0x1035dc));return request({'uri':util['format'](_0x7995('0x49'),_0x235df7[_0x7995('0x12')],_0xe5ea43['id']),'method':_0x7995('0x29'),'body':_0x3be298});}exports['queue']=function(_0x46ac4f,_0x5e85b9,_0x3993b5,_0x5a8881,_0x493066,_0x39c5b8){var _0x403f54,_0xc04e5;_0x39c5b8[_0x7995('0x12')]=intUtil['stripTrailingSlash'](_0x39c5b8[_0x7995('0x12')]);_0x39c5b8[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x39c5b8[_0x7995('0x4a')]);if(_0x493066&&_0x493066['monitor_format']){logger['info'](_0x7995('0x4c'),'Recording\x20is\x20enabled!');_0x5e85b9[_0x7995('0x4d')]=util['format'](_0x7995('0x4e'),_0x39c5b8['serverUrl'],_0x5e85b9[_0x7995('0x4f')],md5(_0x5e85b9[_0x7995('0x4f')]));}else{_0x5e85b9['recordingURL']='';}headers[_0x7995('0x50')]=getAuth(_0x39c5b8);return getUser(_0x39c5b8,_0x5a8881[_0x7995('0x51')])[_0x7995('0x13')](function(_0xb70a51){_0x403f54=_0xb70a51;logger['info'](_0x7995('0x52'),_0x403f54['id']);return getEndUser(_0x39c5b8,_0x5e85b9[_0x7995('0x53')],_0x5e85b9[_0x7995('0x54')]);})['then'](function(_0xe228a5){_0xc04e5=_0xe228a5;logger[_0x7995('0xf')](_0x7995('0x55'),_0xc04e5['id']);return getTicket(_0x39c5b8,_0x403f54,_0xc04e5,_0x3993b5,_0x5e85b9);})[_0x7995('0x13')](function(_0x255313){if(_0x255313){logger['info'](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x255313['id']);switch(_0x39c5b8[_0x7995('0x2f')]){case'integrationTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x255313['id']});break;case'newTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x5a'));emit(util['format'](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x5b'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x255313['id'])});break;default:logger['error'](_0x7995('0x4c'),_0x7995('0x5c'));}}})['catch'](function(_0x1cd85){console[_0x7995('0x5d')](_0x1cd85);logger[_0x7995('0x5d')](_0x7995('0x4c'),JSON[_0x7995('0x1c')](_0x1cd85));});};exports['outbound']=function(_0x29ee32,_0x4ab09f,_0x14fe7f,_0x33c801,_0x206d2a,_0x50c7b5,_0x5e1f34){var _0x54e2b1,_0x563f8e;_0x50c7b5[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x12')]);_0x50c7b5[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x4a')]);if(_0x5e1f34&&_0x5e1f34[_0x7995('0x5e')]&&_0x5e1f34[_0x7995('0x5e')]!==_0x7995('0x5f')){logger[_0x7995('0xf')](_0x7995('0x60'),_0x7995('0x61'));_0x4ab09f[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x50c7b5[_0x7995('0x4a')],_0x4ab09f[_0x7995('0x4f')],md5(_0x4ab09f[_0x7995('0x4f')]));}headers[_0x7995('0x50')]=getAuth(_0x50c7b5);return getUser(_0x50c7b5,_0x33c801['email'])[_0x7995('0x13')](function(_0x630737){_0x54e2b1=_0x630737;logger[_0x7995('0xf')](_0x7995('0x52'),_0x54e2b1['id']);return getEndUser(_0x50c7b5,_0x4ab09f['destcalleridname'],_0x4ab09f['destcalleridnum']);})[_0x7995('0x13')](function(_0x197b52){_0x563f8e=_0x197b52;logger[_0x7995('0xf')](_0x7995('0x55'),_0x563f8e['id']);return getTicket(_0x50c7b5,_0x54e2b1,_0x563f8e,_0x14fe7f,_0x4ab09f);})['then'](function(_0x13cd7b){if(_0x13cd7b){logger[_0x7995('0xf')](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x13cd7b['id']);switch(_0x50c7b5['type']){case _0x7995('0x62'):logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x13cd7b['id']});break;case _0x7995('0x63'):logger['info'](_0x7995('0x4c'),_0x7995('0x5a'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801['name']),'trigger:browser:url',{'uri':util[_0x7995('0x11')](_0x7995('0x64'),_0x50c7b5['remoteUri'],_0x13cd7b['id'])});break;default:logger[_0x7995('0x5d')](_0x7995('0x60'),_0x7995('0x5c'));}}})[_0x7995('0x65')](function(_0x32cb04){logger['error'](_0x7995('0x60'),JSON['stringify'](_0x32cb04));});};exports[_0x7995('0x66')]=function(_0xe31dcb,_0x1722e2,_0x25b534,_0x4388c1,_0xeb8920,_0x2b3c1d){var _0x44372a,_0x10f012;_0x2b3c1d[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x12')]);_0x2b3c1d['serverUrl']=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x4a')]);if(_0xeb8920&&_0xeb8920[_0x7995('0x67')]){logger[_0x7995('0xf')]('['+_0x1722e2[_0x7995('0x68')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1722e2[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x2b3c1d[_0x7995('0x4a')],_0x1722e2['uniqueid'],md5(_0x1722e2[_0x7995('0x4f')]));}else{_0x1722e2['recordingURL']='';}headers['Authorization']=getAuth(_0x2b3c1d);return getUser(_0x2b3c1d)[_0x7995('0x13')](function(_0x36d27d){_0x44372a=_0x36d27d;logger[_0x7995('0xf')](_0x7995('0x52'),_0x44372a['id']);return getEndUser(_0x2b3c1d,_0x1722e2[_0x7995('0x53')],_0x1722e2[_0x7995('0x54')]);})[_0x7995('0x13')](function(_0x13dc73){_0x10f012=_0x13dc73;logger[_0x7995('0xf')](_0x7995('0x55'),_0x10f012['id']);return getTicket(_0x2b3c1d,_0x44372a,_0x10f012,_0x25b534,_0x1722e2);})['then'](function(_0x2dc1f7){if(_0x2dc1f7){logger[_0x7995('0xf')](_0x7995('0x56'));logger['info'](_0x7995('0x69'),_0x2dc1f7['id']);}})[_0x7995('0x65')](function(_0x705f0){logger[_0x7995('0x5d')]('['+_0x1722e2[_0x7995('0x68')][_0x7995('0x6a')]()+']',JSON[_0x7995('0x1c')](_0x705f0));});};
\ No newline at end of file
+var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x28ee70,_0x477796){var _0x106ff1=function(_0xa16156){while(--_0xa16156){_0x28ee70['push'](_0x28ee70['shift']());}};_0x106ff1(++_0x477796);}(_0x814b,0x1a2));var _0xb814=function(_0xabbd2f,_0x44d05a){_0xabbd2f=_0xabbd2f-0x0;var _0x34a040=_0x814b[_0xabbd2f];return _0x34a040;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff