// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa405=['outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','unmanaged','toUpperCase','catch','lastevent','lodash','md5','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','name','Fields','custom_fields','keyBy','%s/api/v2/tickets','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','find','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','remoteUri','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','forEach','includes','type','nameField','customField','string','picklist','idField','push','content','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','%s/helpdesk/tickets/%d','error'];(function(_0x3e8a35,_0x5e441f){var _0x12ac4a=function(_0x46c8ae){while(--_0x46c8ae){_0x3e8a35['push'](_0x3e8a35['shift']());}};_0x12ac4a(++_0x5e441f);}(_0xa405,0xc0));var _0x5a40=function(_0x2641f9,_0x26715f){_0x2641f9=_0x2641f9-0x0;var _0x585741=_0xa405[_0x2641f9];return _0x585741;};'use strict';var _=require(_0x5a40('0x0'));var rp=require('request-promise');var md5=require(_0x5a40('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x5a40('0x2'));var config=require(_0x5a40('0x3'));var logger=require(_0x5a40('0x4'))(_0x5a40('0x5'));config[_0x5a40('0x6')]=_[_0x5a40('0x7')](config[_0x5a40('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x5a40('0x8'))(new Redis(config[_0x5a40('0x6')]));var headers={'Content-Type':_0x5a40('0x9'),'Accept':_0x5a40('0x9')};function emit(_0x5b5578,_0x341915,_0x5c5b1a){io['to'](_0x5b5578)[_0x5a40('0xa')](_0x341915,_0x5c5b1a);}function getTicket(_0x5cab16,_0x1bb22f,_0x367005,_0x116983,_0x26648a){logger[_0x5a40('0xb')](_0x5a40('0xc'));var _0x962a1=_['merge']({'responder_id':_0x1bb22f['id'],'requester_id':_0x367005['id'],'name':util[_0x5a40('0xd')](_0x5a40('0xe'),_0x26648a[_0x5a40('0xf')]),'phone':_0x26648a[_0x5a40('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x5a40('0x11')](_0x116983[_0x5a40('0x12')],_0x26648a,'\x20'),'description':intUtil['getString'](_0x116983[_0x5a40('0x13')],_0x26648a,_0x5a40('0x14')),'tags':getTags(_0x116983['Tags'],_0x5a40('0x15'))},getCustomFields(_0x116983[_0x5a40('0x16')],_0x26648a));_0x962a1[_0x5a40('0x17')]=_['mapValues'](_[_0x5a40('0x18')](_0x962a1[_0x5a40('0x17')],'id'),'value');return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x19'),_0x5cab16['remoteUri']),'method':_0x5a40('0x1a'),'body':_0x962a1})[_0x5a40('0x1b')](function(_0x4348de){logger[_0x5a40('0xb')](_0x5a40('0x1c'));return _0x4348de;});}function getUser(_0x509271,_0xc4cc01){if(intUtil[_0x5a40('0x1d')](_0xc4cc01)){return request({'uri':util['format'](_0x5a40('0x1e'),_0x509271['remoteUri']),'qs':{'email':_0xc4cc01}})['then'](function(_0xbae659){if(_0xbae659[_0x5a40('0x1f')]){logger[_0x5a40('0xb')]('Agent\x20found!');return _[_0x5a40('0x20')](_0xbae659,function(_0x2dbe5f){return _0x2dbe5f['contact'][_0x5a40('0x21')]===_0xc4cc01;});}else{logger[_0x5a40('0xb')](_0x5a40('0x22'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x23'),_0x509271[_0x5a40('0x24')])})[_0x5a40('0x1b')](function(_0x17cc80){logger[_0x5a40('0xb')](_0x5a40('0x25'));return _0x17cc80;});}});}else{logger[_0x5a40('0xb')](_0x5a40('0x26'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x23'),_0x509271[_0x5a40('0x24')])})[_0x5a40('0x1b')](function(_0x1bafbc){logger[_0x5a40('0xb')](_0x5a40('0x25'));return _0x1bafbc;});}}function getEndUser(_0x334eb4,_0x4921ba,_0x4c05c6){logger[_0x5a40('0xb')](_0x5a40('0x27'),_0x4c05c6);return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x28'),_0x334eb4[_0x5a40('0x24')]),'qs':{'phone':_0x4c05c6}})[_0x5a40('0x1b')](function(_0x364ac6){if(_0x364ac6[_0x5a40('0x1f')]){logger[_0x5a40('0xb')](_0x5a40('0x29'));return _[_0x5a40('0x20')](_0x364ac6,{'phone':_0x4c05c6});}else{logger[_0x5a40('0xb')](_0x5a40('0x2a'));return request({'uri':util[_0x5a40('0xd')](_0x5a40('0x28'),_0x334eb4['remoteUri']),'method':_0x5a40('0x1a'),'body':{'name':_0x4921ba,'phone':_0x4c05c6}})[_0x5a40('0x1b')](function(_0x5978a3){logger[_0x5a40('0xb')](_0x5a40('0x2b'));return _0x5978a3;});}});}function getAuth(_0x5cb77e){return util[_0x5a40('0xd')](_0x5a40('0x2c'),new Buffer(_0x5cb77e[_0x5a40('0x2d')]+':X')[_0x5a40('0x2e')](_0x5a40('0x2f')));}function request(_0x54adb2){logger[_0x5a40('0x30')](_0x5a40('0x31'),JSON[_0x5a40('0x32')](_0x54adb2));return rp(_[_0x5a40('0x7')](_0x54adb2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x58eb9f,_0x29c6e8){var _0x1fc533=[];if(_0x58eb9f&&_0x58eb9f[_0x5a40('0x1f')]>0x0){_0x1fc533=_['map'](_0x58eb9f,_0x29c6e8);}return _0x1fc533;}function getCustomFields(_0x9166ed,_0x96d982){var _0x14276c=[];var _0x396303={'custom_fields':[]};if(_0x9166ed[_0x5a40('0x1f')]>0x0){_[_0x5a40('0x33')](_0x9166ed,function(_0x3009b8){if(_[_0x5a40('0x34')](['string','picklist'],_0x3009b8[_0x5a40('0x35')])&&_0x3009b8[_0x5a40('0x36')]&&!_0x3009b8[_0x5a40('0x37')]){_0x396303[_0x3009b8['nameField']['toLowerCase']()]=_0x3009b8['content']['toString']();}else if(_[_0x5a40('0x34')]([_0x5a40('0x38'),_0x5a40('0x39')],_0x3009b8[_0x5a40('0x35')])&&_0x3009b8[_0x5a40('0x3a')]&&_0x3009b8[_0x5a40('0x37')]){_0x396303[_0x5a40('0x17')][_0x5a40('0x3b')]({'id':_0x3009b8[_0x5a40('0x3a')],'value':_0x3009b8[_0x5a40('0x3c')][_0x5a40('0x2e')]()});}else if(_0x3009b8[_0x5a40('0x35')]===_0x5a40('0x3d')&&_0x3009b8[_0x5a40('0x3e')]&&_0x3009b8['idField']&&_0x3009b8[_0x5a40('0x37')]){_0x96d982[_0x3009b8[_0x5a40('0x3e')]]&&_0x396303['custom_fields'][_0x5a40('0x3b')]({'id':_0x3009b8['idField'],'value':_0x96d982[_0x3009b8[_0x5a40('0x3e')]][_0x5a40('0x2e')]()});}else if(_0x3009b8[_0x5a40('0x35')]===_0x5a40('0x3f')&&_0x3009b8[_0x5a40('0x40')]&&_0x3009b8['Variable']['name']&&_0x3009b8[_0x5a40('0x3a')]&&_0x3009b8[_0x5a40('0x37')]){_0x96d982[_0x3009b8[_0x5a40('0x40')]['name'][_0x5a40('0x41')]()]&&_0x396303[_0x5a40('0x17')][_0x5a40('0x3b')]({'id':_0x3009b8[_0x5a40('0x3a')],'value':_0x96d982[_0x3009b8['Variable'][_0x5a40('0x15')][_0x5a40('0x41')]()][_0x5a40('0x2e')]()});}});}return _0x396303;}exports[_0x5a40('0x42')]=function(_0x55e68b,_0x156e85,_0x435f1,_0x21f814,_0x10ef68,_0x29e19e){var _0x30f373,_0x17b1d8;_0x29e19e[_0x5a40('0x24')]=intUtil[_0x5a40('0x43')](_0x29e19e['remoteUri']);_0x29e19e[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x29e19e[_0x5a40('0x44')]);if(_0x10ef68&&_0x10ef68[_0x5a40('0x45')]){logger[_0x5a40('0xb')](_0x5a40('0x46'),_0x5a40('0x47'));_0x156e85['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x29e19e['serverUrl'],_0x156e85[_0x5a40('0x49')],md5(_0x156e85[_0x5a40('0x49')]));}else{_0x156e85[_0x5a40('0x4a')]='';}headers[_0x5a40('0x4b')]=getAuth(_0x29e19e);return getUser(_0x29e19e,_0x21f814[_0x5a40('0x21')])[_0x5a40('0x1b')](function(_0x2f1562){_0x30f373=_0x2f1562;logger['info']('The\x20User\x20ID\x20is:',_0x30f373['id']);return getEndUser(_0x29e19e,_0x156e85[_0x5a40('0xf')],_0x156e85[_0x5a40('0x10')]);})[_0x5a40('0x1b')](function(_0x1ee8e0){_0x17b1d8=_0x1ee8e0;logger['info'](_0x5a40('0x4c'),_0x17b1d8['id']);return getTicket(_0x29e19e,_0x30f373,_0x17b1d8,_0x435f1,_0x156e85);})[_0x5a40('0x1b')](function(_0x480a5c){if(_0x480a5c&&_0x480a5c['id']){logger['info'](_0x5a40('0x1c'));logger[_0x5a40('0xb')](_0x5a40('0x4d'),_0x480a5c['id']);logger[_0x5a40('0xb')](_0x5a40('0x46'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x5a40('0x4e'),_0x21f814[_0x5a40('0x15')]),'trigger:browser:url',{'uri':util['format'](_0x5a40('0x4f'),_0x29e19e['remoteUri'],_0x480a5c['id'])});}})['catch'](function(_0x31372a){logger[_0x5a40('0x50')](_0x5a40('0x46'),JSON[_0x5a40('0x32')](_0x31372a));});};exports[_0x5a40('0x51')]=function(_0x5773bb,_0x4c105b,_0x55b744,_0x111525,_0x253dda,_0x4fbf4d,_0x5f3be7){var _0x2acfd4,_0x2eab66;_0x4fbf4d[_0x5a40('0x24')]=intUtil[_0x5a40('0x43')](_0x4fbf4d[_0x5a40('0x24')]);_0x4fbf4d[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x4fbf4d[_0x5a40('0x44')]);if(_0x5f3be7&&_0x5f3be7[_0x5a40('0x52')]&&_0x5f3be7[_0x5a40('0x52')]!=='none'){logger[_0x5a40('0xb')](_0x5a40('0x53'),_0x5a40('0x47'));_0x4c105b['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x4fbf4d[_0x5a40('0x44')],_0x4c105b[_0x5a40('0x49')],md5(_0x4c105b[_0x5a40('0x49')]));}headers[_0x5a40('0x4b')]=getAuth(_0x4fbf4d);return getUser(_0x4fbf4d,_0x111525[_0x5a40('0x21')])['then'](function(_0x17b6b3){_0x2acfd4=_0x17b6b3;logger[_0x5a40('0xb')](_0x5a40('0x54'),_0x2acfd4['id']);return getEndUser(_0x4fbf4d,_0x4c105b['destcalleridname'],_0x4c105b['destcalleridnum']);})[_0x5a40('0x1b')](function(_0x417519){_0x2eab66=_0x417519;logger[_0x5a40('0xb')](_0x5a40('0x4c'),_0x2eab66['id']);return getTicket(_0x4fbf4d,_0x2acfd4,_0x2eab66,_0x55b744,_0x4c105b);})['then'](function(_0x5bdf2d){if(_0x5bdf2d&&_0x5bdf2d['id']){logger[_0x5a40('0xb')](_0x5a40('0x1c'));logger['info'](_0x5a40('0x4d'),_0x5bdf2d['id']);logger[_0x5a40('0xb')](_0x5a40('0x53'),_0x5a40('0x55'));emit(util[_0x5a40('0xd')](_0x5a40('0x4e'),_0x111525['name']),_0x5a40('0x56'),{'uri':util[_0x5a40('0xd')](_0x5a40('0x4f'),_0x4fbf4d[_0x5a40('0x24')],_0x5bdf2d['id'])});}})['catch'](function(_0x2b1f7b){logger[_0x5a40('0x50')](_0x5a40('0x53'),JSON[_0x5a40('0x32')](_0x2b1f7b));});};exports[_0x5a40('0x57')]=function(_0x225b01,_0xf11670,_0x3e0873,_0x34a105,_0x5dd3ca,_0x5a8b8b){var _0x367a12,_0x3816ec;_0x5a8b8b['remoteUri']=intUtil['stripTrailingSlash'](_0x5a8b8b[_0x5a40('0x24')]);_0x5a8b8b[_0x5a40('0x44')]=intUtil[_0x5a40('0x43')](_0x5a8b8b[_0x5a40('0x44')]);if(_0x5dd3ca&&_0x5dd3ca[_0x5a40('0x45')]){logger[_0x5a40('0xb')]('['+_0xf11670['lastevent'][_0x5a40('0x58')]()+']',_0x5a40('0x47'));_0xf11670['recordingURL']=util[_0x5a40('0xd')](_0x5a40('0x48'),_0x5a8b8b['serverUrl'],_0xf11670['uniqueid'],md5(_0xf11670['uniqueid']));}else{_0xf11670[_0x5a40('0x4a')]='';}headers[_0x5a40('0x4b')]=getAuth(_0x5a8b8b);return getUser(_0x5a8b8b,'')[_0x5a40('0x1b')](function(_0x20c0df){_0x367a12=_0x20c0df;logger[_0x5a40('0xb')](_0x5a40('0x54'),_0x367a12['id']);return getEndUser(_0x5a8b8b,_0xf11670[_0x5a40('0xf')],_0xf11670[_0x5a40('0x10')]);})[_0x5a40('0x1b')](function(_0x18e49d){_0x3816ec=_0x18e49d;logger[_0x5a40('0xb')](_0x5a40('0x4c'),_0x3816ec['id']);return getTicket(_0x5a8b8b,_0x367a12,_0x3816ec,_0x3e0873,_0xf11670);})[_0x5a40('0x1b')](function(_0x1a7941){if(_0x1a7941){logger[_0x5a40('0xb')]('Ticket\x20created!');logger[_0x5a40('0xb')](_0x5a40('0x4d'),_0x1a7941['id']);}})[_0x5a40('0x59')](function(_0x5e18b2){logger[_0x5a40('0x50')]('['+_0xf11670[_0x5a40('0x5a')][_0x5a40('0x58')]()+']',JSON[_0x5a40('0x32')](_0x5e18b2));});};
\ No newline at end of file
+var _0x96ab=['lodash','request-promise','ioredis','./util','../../../../config/logger','redis','defaults','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','POST','then','validateEmail','%s/api/v2/agents','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','%s/api/v2/contacts','Basic\x20%s','apiKey','toString','[HTTP]','stringify','GET','forEach','includes','type','nameField','content','string','idField','customField','push','variable','variableName','customVariable','Variable','toLowerCase','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','error','unmanaged','lastevent','toUpperCase','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x1cf814,_0x57c038){var _0x540f81=function(_0x79cb86){while(--_0x79cb86){_0x1cf814['push'](_0x1cf814['shift']());}};_0x540f81(++_0x57c038);}(_0x96ab,0xb2));var _0xb96a=function(_0x5098ef,_0x3f0b5d){_0x5098ef=_0x5098ef-0x0;var _0x395940=_0x96ab[_0x5098ef];return _0x395940;};'use strict';var _=require(_0xb96a('0x0'));var rp=require(_0xb96a('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xb96a('0x2'));var intUtil=require(_0xb96a('0x3'));var config=require('../../../../config/environment');var logger=require(_0xb96a('0x4'))('freshdesk');config[_0xb96a('0x5')]=_[_0xb96a('0x6')](config[_0xb96a('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0xb96a('0x7'))(new Redis(config[_0xb96a('0x5')]));var headers={'Content-Type':_0xb96a('0x8'),'Accept':_0xb96a('0x8')};function emit(_0x55a5c2,_0xbbc6d1,_0x2fba1b){io['to'](_0x55a5c2)[_0xb96a('0x9')](_0xbbc6d1,_0x2fba1b);}function getTicket(_0x47e5e8,_0x2b047d,_0x48f438,_0xa53e27,_0x3f72b2){logger[_0xb96a('0xa')](_0xb96a('0xb'));var _0x5ca01a=_['merge']({'responder_id':_0x2b047d['id'],'requester_id':_0x48f438['id'],'name':util[_0xb96a('0xc')](_0xb96a('0xd'),_0x3f72b2[_0xb96a('0xe')]),'phone':_0x3f72b2['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xb96a('0xf')](_0xa53e27[_0xb96a('0x10')],_0x3f72b2,'\x20'),'description':intUtil[_0xb96a('0xf')](_0xa53e27[_0xb96a('0x11')],_0x3f72b2,_0xb96a('0x12')),'tags':getTags(_0xa53e27[_0xb96a('0x13')],_0xb96a('0x14'))},getCustomFields(_0xa53e27[_0xb96a('0x15')],_0x3f72b2));_0x5ca01a[_0xb96a('0x16')]=_[_0xb96a('0x17')](_[_0xb96a('0x18')](_0x5ca01a[_0xb96a('0x16')],'id'),_0xb96a('0x19'));return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x1a'),_0x47e5e8[_0xb96a('0x1b')]),'method':_0xb96a('0x1c'),'body':_0x5ca01a})[_0xb96a('0x1d')](function(_0x503ba1){logger['info']('Ticket\x20created!');return _0x503ba1;});}function getUser(_0x1047ba,_0x47f125){if(intUtil[_0xb96a('0x1e')](_0x47f125)){return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x1f'),_0x1047ba[_0xb96a('0x1b')]),'qs':{'email':_0x47f125}})[_0xb96a('0x1d')](function(_0x19f5f2){if(_0x19f5f2[_0xb96a('0x20')]){logger['info'](_0xb96a('0x21'));return _[_0xb96a('0x22')](_0x19f5f2,function(_0x207f9b){return _0x207f9b[_0xb96a('0x23')]['email']===_0x47f125;});}else{logger[_0xb96a('0xa')](_0xb96a('0x24'));return request({'uri':util[_0xb96a('0xc')]('%s/api/v2/agents/me',_0x1047ba[_0xb96a('0x1b')])})[_0xb96a('0x1d')](function(_0x1228c5){logger[_0xb96a('0xa')](_0xb96a('0x25'));return _0x1228c5;});}});}else{logger[_0xb96a('0xa')](_0xb96a('0x26'));return request({'uri':util['format'](_0xb96a('0x27'),_0x1047ba['remoteUri'])})['then'](function(_0x388a26){logger[_0xb96a('0xa')](_0xb96a('0x25'));return _0x388a26;});}}function getEndUser(_0x585e68,_0x5c838e,_0x56a3b6){logger[_0xb96a('0xa')]('Searching\x20enduser\x20with\x20phone',_0x56a3b6);return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x28'),_0x585e68[_0xb96a('0x1b')]),'qs':{'phone':_0x56a3b6}})[_0xb96a('0x1d')](function(_0x232e2a){if(_0x232e2a['length']){logger[_0xb96a('0xa')]('Enduser\x20found!');return _['find'](_0x232e2a,{'phone':_0x56a3b6});}else{logger[_0xb96a('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xb96a('0xc')](_0xb96a('0x28'),_0x585e68['remoteUri']),'method':_0xb96a('0x1c'),'body':{'name':_0x5c838e,'phone':_0x56a3b6}})['then'](function(_0x24f4e8){logger[_0xb96a('0xa')]('Enduser\x20created.');return _0x24f4e8;});}});}function getAuth(_0x358bce){return util[_0xb96a('0xc')](_0xb96a('0x29'),new Buffer(_0x358bce[_0xb96a('0x2a')]+':X')[_0xb96a('0x2b')]('base64'));}function request(_0x4be1b1){logger['debug'](_0xb96a('0x2c'),JSON[_0xb96a('0x2d')](_0x4be1b1));return rp(_['defaults'](_0x4be1b1,{'method':_0xb96a('0x2e'),'headers':headers,'json':!![]}));}function getTags(_0x212a8a,_0x37cf52){var _0x546e23=[];if(_0x212a8a&&_0x212a8a['length']>0x0){_0x546e23=_['map'](_0x212a8a,_0x37cf52);}return _0x546e23;}function getCustomFields(_0x57f8a6,_0x4672f0){var _0x360a50=[];var _0x42a81e={'custom_fields':[]};if(_0x57f8a6[_0xb96a('0x20')]>0x0){_[_0xb96a('0x2f')](_0x57f8a6,function(_0x14c5cb){if(_[_0xb96a('0x30')](['string','picklist'],_0x14c5cb[_0xb96a('0x31')])&&_0x14c5cb[_0xb96a('0x32')]&&!_0x14c5cb['customField']){_0x42a81e[_0x14c5cb['nameField']['toLowerCase']()]=_0x14c5cb[_0xb96a('0x33')][_0xb96a('0x2b')]();}else if(_[_0xb96a('0x30')]([_0xb96a('0x34'),'picklist'],_0x14c5cb[_0xb96a('0x31')])&&_0x14c5cb[_0xb96a('0x35')]&&_0x14c5cb[_0xb96a('0x36')]){_0x42a81e['custom_fields'][_0xb96a('0x37')]({'id':_0x14c5cb[_0xb96a('0x35')],'value':_0x14c5cb[_0xb96a('0x33')][_0xb96a('0x2b')]()});}else if(_0x14c5cb[_0xb96a('0x31')]===_0xb96a('0x38')&&_0x14c5cb[_0xb96a('0x39')]&&_0x14c5cb['idField']&&_0x14c5cb[_0xb96a('0x36')]){_0x4672f0[_0x14c5cb['variableName']]&&_0x42a81e[_0xb96a('0x16')][_0xb96a('0x37')]({'id':_0x14c5cb['idField'],'value':_0x4672f0[_0x14c5cb[_0xb96a('0x39')]][_0xb96a('0x2b')]()});}else if(_0x14c5cb['type']===_0xb96a('0x3a')&&_0x14c5cb[_0xb96a('0x3b')]&&_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')]&&_0x14c5cb[_0xb96a('0x35')]&&_0x14c5cb[_0xb96a('0x36')]){_0x4672f0[_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')][_0xb96a('0x3c')]()]&&_0x42a81e[_0xb96a('0x16')]['push']({'id':_0x14c5cb[_0xb96a('0x35')],'value':_0x4672f0[_0x14c5cb[_0xb96a('0x3b')][_0xb96a('0x14')][_0xb96a('0x3c')]()][_0xb96a('0x2b')]()});}});}return _0x42a81e;}exports['queue']=function(_0x73a04d,_0x236498,_0x2a0444,_0x5f2df9,_0x4e7d2e,_0x146726){var _0x5d1d0b,_0x1d55ea;_0x146726[_0xb96a('0x1b')]=intUtil['stripTrailingSlash'](_0x146726[_0xb96a('0x1b')]);_0x146726[_0xb96a('0x3d')]=intUtil[_0xb96a('0x3e')](_0x146726[_0xb96a('0x3d')]);if(_0x4e7d2e&&_0x4e7d2e[_0xb96a('0x3f')]){logger[_0xb96a('0xa')](_0xb96a('0x40'),_0xb96a('0x41'));_0x236498[_0xb96a('0x42')]=util['format'](_0xb96a('0x43'),_0x146726['serverUrl'],_0x236498['uniqueid'],md5(_0x236498[_0xb96a('0x44')]));}else{_0x236498[_0xb96a('0x42')]='';}headers[_0xb96a('0x45')]=getAuth(_0x146726);return getUser(_0x146726,_0x5f2df9[_0xb96a('0x46')])[_0xb96a('0x1d')](function(_0x59568f){_0x5d1d0b=_0x59568f;logger[_0xb96a('0xa')]('The\x20User\x20ID\x20is:',_0x5d1d0b['id']);return getEndUser(_0x146726,_0x236498[_0xb96a('0xe')],_0x236498['calleridnum']);})[_0xb96a('0x1d')](function(_0x1bad06){_0x1d55ea=_0x1bad06;logger[_0xb96a('0xa')]('The\x20Enduser\x20ID\x20is:',_0x1d55ea['id']);return getTicket(_0x146726,_0x5d1d0b,_0x1d55ea,_0x2a0444,_0x236498);})[_0xb96a('0x1d')](function(_0x3bb7ac){if(_0x3bb7ac&&_0x3bb7ac['id']){logger[_0xb96a('0xa')](_0xb96a('0x47'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3bb7ac['id']);logger[_0xb96a('0xa')](_0xb96a('0x40'),_0xb96a('0x48'));emit(util[_0xb96a('0xc')](_0xb96a('0x49'),_0x5f2df9[_0xb96a('0x14')]),_0xb96a('0x4a'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x146726['remoteUri'],_0x3bb7ac['id'])});}})[_0xb96a('0x4b')](function(_0x27aee1){logger['error'](_0xb96a('0x40'),JSON[_0xb96a('0x2d')](_0x27aee1));});};exports[_0xb96a('0x4c')]=function(_0x4b192b,_0x3ad108,_0x1a5270,_0x3151e8,_0x415ba0,_0x43f3f0,_0x3e0bd0){var _0x7206d8,_0x352b2a;_0x43f3f0[_0xb96a('0x1b')]=intUtil[_0xb96a('0x3e')](_0x43f3f0[_0xb96a('0x1b')]);_0x43f3f0['serverUrl']=intUtil['stripTrailingSlash'](_0x43f3f0[_0xb96a('0x3d')]);if(_0x3e0bd0&&_0x3e0bd0[_0xb96a('0x4d')]&&_0x3e0bd0['recordingFormat']!=='none'){logger[_0xb96a('0xa')](_0xb96a('0x4e'),_0xb96a('0x41'));_0x3ad108[_0xb96a('0x42')]=util[_0xb96a('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x43f3f0[_0xb96a('0x3d')],_0x3ad108[_0xb96a('0x44')],md5(_0x3ad108['uniqueid']));}headers['Authorization']=getAuth(_0x43f3f0);return getUser(_0x43f3f0,_0x3151e8['email'])[_0xb96a('0x1d')](function(_0x4eead3){_0x7206d8=_0x4eead3;logger[_0xb96a('0xa')]('The\x20User\x20ID\x20is:',_0x7206d8['id']);return getEndUser(_0x43f3f0,_0x3ad108[_0xb96a('0x4f')],_0x3ad108[_0xb96a('0x50')]);})[_0xb96a('0x1d')](function(_0x345275){_0x352b2a=_0x345275;logger['info']('The\x20Enduser\x20ID\x20is:',_0x352b2a['id']);return getTicket(_0x43f3f0,_0x7206d8,_0x352b2a,_0x1a5270,_0x3ad108);})['then'](function(_0x2e2420){if(_0x2e2420&&_0x2e2420['id']){logger[_0xb96a('0xa')](_0xb96a('0x47'));logger[_0xb96a('0xa')]('The\x20Ticket\x20ID\x20is:',_0x2e2420['id']);logger['info'](_0xb96a('0x4e'),_0xb96a('0x48'));emit(util[_0xb96a('0xc')](_0xb96a('0x49'),_0x3151e8[_0xb96a('0x14')]),_0xb96a('0x4a'),{'uri':util[_0xb96a('0xc')]('%s/helpdesk/tickets/%d',_0x43f3f0[_0xb96a('0x1b')],_0x2e2420['id'])});}})[_0xb96a('0x4b')](function(_0x3d11f5){logger[_0xb96a('0x51')]('[OUTBOUND]',JSON['stringify'](_0x3d11f5));});};exports[_0xb96a('0x52')]=function(_0x347aec,_0x58a03f,_0x53e7ff,_0x432559,_0x29fde9,_0x39242d){var _0x55c4d1,_0x22699a;_0x39242d[_0xb96a('0x1b')]=intUtil['stripTrailingSlash'](_0x39242d[_0xb96a('0x1b')]);_0x39242d[_0xb96a('0x3d')]=intUtil[_0xb96a('0x3e')](_0x39242d[_0xb96a('0x3d')]);if(_0x29fde9&&_0x29fde9[_0xb96a('0x3f')]){logger[_0xb96a('0xa')]('['+_0x58a03f[_0xb96a('0x53')][_0xb96a('0x54')]()+']',_0xb96a('0x41'));_0x58a03f[_0xb96a('0x42')]=util[_0xb96a('0xc')](_0xb96a('0x43'),_0x39242d[_0xb96a('0x3d')],_0x58a03f[_0xb96a('0x44')],md5(_0x58a03f[_0xb96a('0x44')]));}else{_0x58a03f[_0xb96a('0x42')]='';}headers[_0xb96a('0x45')]=getAuth(_0x39242d);return getUser(_0x39242d,'')['then'](function(_0x2a4e31){_0x55c4d1=_0x2a4e31;logger[_0xb96a('0xa')](_0xb96a('0x55'),_0x55c4d1['id']);return getEndUser(_0x39242d,_0x58a03f[_0xb96a('0xe')],_0x58a03f[_0xb96a('0x56')]);})[_0xb96a('0x1d')](function(_0x292053){_0x22699a=_0x292053;logger[_0xb96a('0xa')](_0xb96a('0x57'),_0x22699a['id']);return getTicket(_0x39242d,_0x55c4d1,_0x22699a,_0x53e7ff,_0x58a03f);})[_0xb96a('0x1d')](function(_0x4eaf30){if(_0x4eaf30){logger['info'](_0xb96a('0x47'));logger['info'](_0xb96a('0x58'),_0x4eaf30['id']);}})['catch'](function(_0x1819f1){logger[_0xb96a('0x51')]('['+_0x58a03f[_0xb96a('0x53')][_0xb96a('0x54')]()+']',JSON[_0xb96a('0x2d')](_0x1819f1));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff