Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index e0ff798..2f780cf 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x3d5c=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridname','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','The\x20Enduser\x20ID\x20is:','unmanaged','lastevent','toUpperCase','lodash','md5','util','./util','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridnum','getString','Subjects','Descriptions','<br>','Tags','Fields','custom_fields','mapValues','keyBy','value','%s/api/v2/tickets','remoteUri','Ticket\x20created!','validateEmail','find','email','%s/api/v2/agents/me','then','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','name','queue','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0xdad237,_0x361a1d){var _0x15c575=function(_0x8db2f6){while(--_0x8db2f6){_0xdad237['push'](_0xdad237['shift']());}};_0x15c575(++_0x361a1d);}(_0x3d5c,0x6f));var _0xc3d5=function(_0x1e7517,_0x4b03c9){_0x1e7517=_0x1e7517-0x0;var _0x522f4c=_0x3d5c[_0x1e7517];return _0x522f4c;};'use strict';var _=require(_0xc3d5('0x0'));var rp=require('request-promise');var md5=require(_0xc3d5('0x1'));var util=require(_0xc3d5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xc3d5('0x3'));var config=require('../../../../config/environment');var logger=require(_0xc3d5('0x4'))(_0xc3d5('0x5'));config['redis']=_['defaults'](config[_0xc3d5('0x6')],{'host':_0xc3d5('0x7'),'port':0x18eb});var io=require(_0xc3d5('0x8'))(new Redis(config[_0xc3d5('0x6')]));var headers={'Content-Type':_0xc3d5('0x9'),'Accept':'application/json'};function emit(_0x4e0050,_0x327b0c,_0x2b8fe6){io['to'](_0x4e0050)[_0xc3d5('0xa')](_0x327b0c,_0x2b8fe6);}function getTicket(_0x3cd58b,_0x5480ed,_0x3182fe,_0x137bdf,_0x4b30b4){logger[_0xc3d5('0xb')](_0xc3d5('0xc'));var _0x12e99f=_[_0xc3d5('0xd')]({'responder_id':_0x5480ed['id'],'requester_id':_0x3182fe['id'],'name':util[_0xc3d5('0xe')](_0xc3d5('0xf'),_0x4b30b4['calleridname']),'phone':_0x4b30b4[_0xc3d5('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xc3d5('0x11')](_0x137bdf[_0xc3d5('0x12')],_0x4b30b4,'\x20'),'description':intUtil['getString'](_0x137bdf[_0xc3d5('0x13')],_0x4b30b4,_0xc3d5('0x14')),'tags':getTags(_0x137bdf[_0xc3d5('0x15')],'name')},getCustomFields(_0x137bdf[_0xc3d5('0x16')],_0x4b30b4));_0x12e99f[_0xc3d5('0x17')]=_[_0xc3d5('0x18')](_[_0xc3d5('0x19')](_0x12e99f[_0xc3d5('0x17')],'id'),_0xc3d5('0x1a'));return request({'uri':util['format'](_0xc3d5('0x1b'),_0x3cd58b[_0xc3d5('0x1c')]),'method':'POST','body':_0x12e99f})['then'](function(_0x555a4f){logger['info'](_0xc3d5('0x1d'));return _0x555a4f;});}function getUser(_0x38417e,_0x2400b5){if(intUtil[_0xc3d5('0x1e')](_0x2400b5)){return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents',_0x38417e[_0xc3d5('0x1c')]),'qs':{'email':_0x2400b5}})['then'](function(_0x321f8c){if(_0x321f8c['length']){logger['info']('Agent\x20found!');return _[_0xc3d5('0x1f')](_0x321f8c,function(_0x42aa70){return _0x42aa70['contact'][_0xc3d5('0x20')]===_0x2400b5;});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xc3d5('0x21'),_0x38417e[_0xc3d5('0x1c')])})['then'](function(_0x199389){logger['info']('Admin\x20account\x20selected.');return _0x199389;});}});}else{logger[_0xc3d5('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/agents/me',_0x38417e[_0xc3d5('0x1c')])})[_0xc3d5('0x22')](function(_0x5db414){logger[_0xc3d5('0xb')](_0xc3d5('0x23'));return _0x5db414;});}}function getEndUser(_0x9f9e27,_0x2d5c12,_0x4a9564){logger[_0xc3d5('0xb')](_0xc3d5('0x24'),_0x4a9564);return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'qs':{'phone':_0x4a9564}})['then'](function(_0x2cf2c1){if(_0x2cf2c1[_0xc3d5('0x25')]){logger['info']('Enduser\x20found!');return _[_0xc3d5('0x1f')](_0x2cf2c1,{'phone':_0x4a9564});}else{logger['info'](_0xc3d5('0x26'));return request({'uri':util[_0xc3d5('0xe')]('%s/api/v2/contacts',_0x9f9e27[_0xc3d5('0x1c')]),'method':_0xc3d5('0x27'),'body':{'name':_0x2d5c12,'phone':_0x4a9564}})[_0xc3d5('0x22')](function(_0x12e551){logger[_0xc3d5('0xb')](_0xc3d5('0x28'));return _0x12e551;});}});}function getAuth(_0xf86e03){return util['format'](_0xc3d5('0x29'),new Buffer(_0xf86e03['apiKey']+':X')[_0xc3d5('0x2a')](_0xc3d5('0x2b')));}function request(_0x313b1f){logger[_0xc3d5('0x2c')](_0xc3d5('0x2d'),JSON[_0xc3d5('0x2e')](_0x313b1f));return rp(_[_0xc3d5('0x2f')](_0x313b1f,{'method':_0xc3d5('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x2acfbf,_0xffe0a2){var _0x97a7f=[];if(_0x2acfbf&&_0x2acfbf[_0xc3d5('0x25')]>0x0){_0x97a7f=_[_0xc3d5('0x31')](_0x2acfbf,_0xffe0a2);}return _0x97a7f;}function getCustomFields(_0x5328f9,_0x131a78){var _0x5b713c=[];var _0x5015bc={'custom_fields':[]};if(_0x5328f9[_0xc3d5('0x25')]>0x0){_[_0xc3d5('0x32')](_0x5328f9,function(_0x31bd51){if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x35')]&&!_0x31bd51['customField']){_0x5015bc[_0x31bd51[_0xc3d5('0x35')][_0xc3d5('0x36')]()]=_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]();}else if(_0x31bd51['type']===_0xc3d5('0x34')&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x5015bc['custom_fields'][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x31bd51[_0xc3d5('0x37')][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3b')&&_0x31bd51[_0xc3d5('0x3c')]&&_0x31bd51[_0xc3d5('0x38')]&&_0x31bd51[_0xc3d5('0x39')]){_0x131a78[_0x31bd51[_0xc3d5('0x3c')]]&&_0x5015bc[_0xc3d5('0x17')]['push']({'id':_0x31bd51['idField'],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3c')]][_0xc3d5('0x2a')]()});}else if(_0x31bd51[_0xc3d5('0x33')]===_0xc3d5('0x3d')&&_0x31bd51[_0xc3d5('0x3e')]&&_0x31bd51['Variable']['name']&&_0x31bd51['idField']&&_0x31bd51['customField']){_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')][_0xc3d5('0x36')]()]&&_0x5015bc[_0xc3d5('0x17')][_0xc3d5('0x3a')]({'id':_0x31bd51[_0xc3d5('0x38')],'value':_0x131a78[_0x31bd51[_0xc3d5('0x3e')][_0xc3d5('0x3f')]['toLowerCase']()][_0xc3d5('0x2a')]()});}});}return _0x5015bc;}exports[_0xc3d5('0x40')]=function(_0x97bd10,_0x4f00c2,_0x4253f5,_0x4e34a0,_0x4e9e0a,_0x34b904){var _0xad2d8f,_0xcb8280;_0x34b904[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0x34b904[_0xc3d5('0x1c')]);_0x34b904[_0xc3d5('0x41')]=intUtil['stripTrailingSlash'](_0x34b904['serverUrl']);if(_0x4e9e0a&&_0x4e9e0a[_0xc3d5('0x42')]){logger['info'](_0xc3d5('0x43'),'Recording\x20is\x20enabled!');_0x4f00c2[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0x34b904['serverUrl'],_0x4f00c2[_0xc3d5('0x46')],md5(_0x4f00c2[_0xc3d5('0x46')]));}else{_0x4f00c2['recordingURL']='';}headers[_0xc3d5('0x47')]=getAuth(_0x34b904);return getUser(_0x34b904,_0x4e34a0['email'])['then'](function(_0x32382e){_0xad2d8f=_0x32382e;logger[_0xc3d5('0xb')]('The\x20User\x20ID\x20is:',_0xad2d8f['id']);return getEndUser(_0x34b904,_0x4f00c2[_0xc3d5('0x48')],_0x4f00c2[_0xc3d5('0x10')]);})[_0xc3d5('0x22')](function(_0x2a66af){_0xcb8280=_0x2a66af;logger[_0xc3d5('0xb')]('The\x20Enduser\x20ID\x20is:',_0xcb8280['id']);return getTicket(_0x34b904,_0xad2d8f,_0xcb8280,_0x4253f5,_0x4f00c2);})[_0xc3d5('0x22')](function(_0x554bb3){if(_0x554bb3&&_0x554bb3['id']){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger['info'](_0xc3d5('0x49'),_0x554bb3['id']);logger[_0xc3d5('0xb')](_0xc3d5('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')](_0xc3d5('0x4a'),_0x4e34a0['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')](_0xc3d5('0x4c'),_0x34b904[_0xc3d5('0x1c')],_0x554bb3['id'])});}})[_0xc3d5('0x4d')](function(_0x1e055b){logger[_0xc3d5('0x4e')](_0xc3d5('0x43'),JSON[_0xc3d5('0x2e')](_0x1e055b));});};exports[_0xc3d5('0x4f')]=function(_0x6e660f,_0x5386b5,_0x38f2af,_0xbb4836,_0x18cd32,_0xcf3c96,_0x18e680){var _0xd10d6f,_0x149219;_0xcf3c96[_0xc3d5('0x1c')]=intUtil['stripTrailingSlash'](_0xcf3c96[_0xc3d5('0x1c')]);_0xcf3c96[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xcf3c96[_0xc3d5('0x41')]);if(_0x18e680&&_0x18e680[_0xc3d5('0x51')]&&_0x18e680[_0xc3d5('0x51')]!=='none'){logger[_0xc3d5('0xb')](_0xc3d5('0x52'),_0xc3d5('0x53'));_0x5386b5[_0xc3d5('0x44')]=util[_0xc3d5('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xcf3c96[_0xc3d5('0x41')],_0x5386b5[_0xc3d5('0x46')],md5(_0x5386b5['uniqueid']));}headers[_0xc3d5('0x47')]=getAuth(_0xcf3c96);return getUser(_0xcf3c96,_0xbb4836[_0xc3d5('0x20')])['then'](function(_0x35d1f6){_0xd10d6f=_0x35d1f6;logger[_0xc3d5('0xb')](_0xc3d5('0x54'),_0xd10d6f['id']);return getEndUser(_0xcf3c96,_0x5386b5[_0xc3d5('0x55')],_0x5386b5['destcalleridnum']);})[_0xc3d5('0x22')](function(_0x3341d6){_0x149219=_0x3341d6;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x149219['id']);return getTicket(_0xcf3c96,_0xd10d6f,_0x149219,_0x38f2af,_0x5386b5);})[_0xc3d5('0x22')](function(_0x57b5ba){if(_0x57b5ba&&_0x57b5ba['id']){logger['info'](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x57b5ba['id']);logger[_0xc3d5('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc3d5('0xe')]('user:%s',_0xbb4836['name']),_0xc3d5('0x4b'),{'uri':util[_0xc3d5('0xe')]('%s/helpdesk/tickets/%d',_0xcf3c96[_0xc3d5('0x1c')],_0x57b5ba['id'])});}})[_0xc3d5('0x4d')](function(_0xf1b560){logger[_0xc3d5('0x4e')](_0xc3d5('0x52'),JSON[_0xc3d5('0x2e')](_0xf1b560));});};exports[_0xc3d5('0x57')]=function(_0x5becfb,_0x2c60f7,_0x418d41,_0x2c3691,_0x1dbe1c,_0xbc7398){var _0x38a1b4,_0x1c1709;_0xbc7398['remoteUri']=intUtil[_0xc3d5('0x50')](_0xbc7398['remoteUri']);_0xbc7398[_0xc3d5('0x41')]=intUtil[_0xc3d5('0x50')](_0xbc7398[_0xc3d5('0x41')]);if(_0x1dbe1c&&_0x1dbe1c[_0xc3d5('0x42')]){logger[_0xc3d5('0xb')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',_0xc3d5('0x53'));_0x2c60f7[_0xc3d5('0x44')]=util[_0xc3d5('0xe')](_0xc3d5('0x45'),_0xbc7398[_0xc3d5('0x41')],_0x2c60f7['uniqueid'],md5(_0x2c60f7['uniqueid']));}else{_0x2c60f7[_0xc3d5('0x44')]='';}headers['Authorization']=getAuth(_0xbc7398);return getUser(_0xbc7398,'')['then'](function(_0x54eaa1){_0x38a1b4=_0x54eaa1;logger['info'](_0xc3d5('0x54'),_0x38a1b4['id']);return getEndUser(_0xbc7398,_0x2c60f7[_0xc3d5('0x48')],_0x2c60f7['calleridnum']);})[_0xc3d5('0x22')](function(_0x12ab53){_0x1c1709=_0x12ab53;logger[_0xc3d5('0xb')](_0xc3d5('0x56'),_0x1c1709['id']);return getTicket(_0xbc7398,_0x38a1b4,_0x1c1709,_0x418d41,_0x2c60f7);})[_0xc3d5('0x22')](function(_0x1dcce1){if(_0x1dcce1){logger[_0xc3d5('0xb')](_0xc3d5('0x1d'));logger[_0xc3d5('0xb')](_0xc3d5('0x49'),_0x1dcce1['id']);}})[_0xc3d5('0x4d')](function(_0x40fc23){logger[_0xc3d5('0x4e')]('['+_0x2c60f7[_0xc3d5('0x58')][_0xc3d5('0x59')]()+']',JSON[_0xc3d5('0x2e')](_0x40fc23));});};
\ No newline at end of file
+var _0xbb90=['unmanaged','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','Descriptions','<br>','Tags','name','Fields','custom_fields','mapValues','keyBy','value','POST','then','Ticket\x20created!','validateEmail','%s/api/v2/agents','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','remoteUri','Admin\x20account\x20selected.','Enduser\x20found!','find','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','Enduser\x20created.','Basic\x20%s','apiKey','toString','[HTTP]','map','type','nameField','content','string','idField','customField','push','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','stringify','recordingFormat','Recording\x20is\x20enabled!','[OUTBOUND]','user:%s','catch','error'];(function(_0x4b4ef2,_0x325d22){var _0x2404cc=function(_0x178db1){while(--_0x178db1){_0x4b4ef2['push'](_0x4b4ef2['shift']());}};_0x2404cc(++_0x325d22);}(_0xbb90,0x1bf));var _0x0bb9=function(_0x36ff59,_0x4c2884){_0x36ff59=_0x36ff59-0x0;var _0x32df9d=_0xbb90[_0x36ff59];return _0x32df9d;};'use strict';var _=require(_0x0bb9('0x0'));var rp=require(_0x0bb9('0x1'));var md5=require(_0x0bb9('0x2'));var util=require('util');var Redis=require(_0x0bb9('0x3'));var intUtil=require(_0x0bb9('0x4'));var config=require(_0x0bb9('0x5'));var logger=require(_0x0bb9('0x6'))(_0x0bb9('0x7'));config['redis']=_[_0x0bb9('0x8')](config[_0x0bb9('0x9')],{'host':_0x0bb9('0xa'),'port':0x18eb});var io=require(_0x0bb9('0xb'))(new Redis(config[_0x0bb9('0x9')]));var headers={'Content-Type':_0x0bb9('0xc'),'Accept':_0x0bb9('0xc')};function emit(_0xb9e072,_0x5e2c5a,_0x107d0a){io['to'](_0xb9e072)[_0x0bb9('0xd')](_0x5e2c5a,_0x107d0a);}function getTicket(_0x4cac3b,_0x7f6c5f,_0x179a82,_0x323785,_0x45b52e){logger[_0x0bb9('0xe')](_0x0bb9('0xf'));var _0x4d904a=_[_0x0bb9('0x10')]({'responder_id':_0x7f6c5f['id'],'requester_id':_0x179a82['id'],'name':util[_0x0bb9('0x11')](_0x0bb9('0x12'),_0x45b52e[_0x0bb9('0x13')]),'phone':_0x45b52e['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x15')],_0x45b52e,'\x20'),'description':intUtil[_0x0bb9('0x14')](_0x323785[_0x0bb9('0x16')],_0x45b52e,_0x0bb9('0x17')),'tags':getTags(_0x323785[_0x0bb9('0x18')],_0x0bb9('0x19'))},getCustomFields(_0x323785[_0x0bb9('0x1a')],_0x45b52e));_0x4d904a[_0x0bb9('0x1b')]=_[_0x0bb9('0x1c')](_[_0x0bb9('0x1d')](_0x4d904a['custom_fields'],'id'),_0x0bb9('0x1e'));return request({'uri':util['format']('%s/api/v2/tickets',_0x4cac3b['remoteUri']),'method':_0x0bb9('0x1f'),'body':_0x4d904a})[_0x0bb9('0x20')](function(_0x20b113){logger[_0x0bb9('0xe')](_0x0bb9('0x21'));return _0x20b113;});}function getUser(_0x3de5b0,_0x2d7369){if(intUtil[_0x0bb9('0x22')](_0x2d7369)){return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x23'),_0x3de5b0['remoteUri']),'qs':{'email':_0x2d7369}})[_0x0bb9('0x20')](function(_0x52a4ee){if(_0x52a4ee[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')]('Agent\x20found!');return _['find'](_0x52a4ee,function(_0x2e3c0d){return _0x2e3c0d[_0x0bb9('0x25')][_0x0bb9('0x26')]===_0x2d7369;});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x27'));return request({'uri':util[_0x0bb9('0x11')]('%s/api/v2/agents/me',_0x3de5b0['remoteUri'])})[_0x0bb9('0x20')](function(_0x4c1b5d){logger[_0x0bb9('0xe')]('Admin\x20account\x20selected.');return _0x4c1b5d;});}});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x28'));return request({'uri':util['format']('%s/api/v2/agents/me',_0x3de5b0[_0x0bb9('0x29')])})[_0x0bb9('0x20')](function(_0x243465){logger[_0x0bb9('0xe')](_0x0bb9('0x2a'));return _0x243465;});}}function getEndUser(_0x270717,_0xe3ddbc,_0xd089f7){logger[_0x0bb9('0xe')]('Searching\x20enduser\x20with\x20phone',_0xd089f7);return request({'uri':util['format']('%s/api/v2/contacts',_0x270717[_0x0bb9('0x29')]),'qs':{'phone':_0xd089f7}})['then'](function(_0x4476e8){if(_0x4476e8[_0x0bb9('0x24')]){logger[_0x0bb9('0xe')](_0x0bb9('0x2b'));return _[_0x0bb9('0x2c')](_0x4476e8,{'phone':_0xd089f7});}else{logger[_0x0bb9('0xe')](_0x0bb9('0x2d'));return request({'uri':util[_0x0bb9('0x11')](_0x0bb9('0x2e'),_0x270717[_0x0bb9('0x29')]),'method':_0x0bb9('0x1f'),'body':{'name':_0xe3ddbc,'phone':_0xd089f7}})[_0x0bb9('0x20')](function(_0x164b2b){logger[_0x0bb9('0xe')](_0x0bb9('0x2f'));return _0x164b2b;});}});}function getAuth(_0x1a589){return util[_0x0bb9('0x11')](_0x0bb9('0x30'),new Buffer(_0x1a589[_0x0bb9('0x31')]+':X')[_0x0bb9('0x32')]('base64'));}function request(_0x52d47b){logger['debug'](_0x0bb9('0x33'),JSON['stringify'](_0x52d47b));return rp(_['defaults'](_0x52d47b,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x196e6a,_0x5eb76f){var _0x3c6c1c=[];if(_0x196e6a&&_0x196e6a[_0x0bb9('0x24')]>0x0){_0x3c6c1c=_[_0x0bb9('0x34')](_0x196e6a,_0x5eb76f);}return _0x3c6c1c;}function getCustomFields(_0x4356fa,_0x1339e9){var _0x2c20a6=[];var _0x41b44b={'custom_fields':[]};if(_0x4356fa['length']>0x0){_['forEach'](_0x4356fa,function(_0x5af35b){if(_0x5af35b[_0x0bb9('0x35')]==='string'&&_0x5af35b[_0x0bb9('0x36')]&&!_0x5af35b['customField']){_0x41b44b[_0x5af35b[_0x0bb9('0x36')]['toLowerCase']()]=_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]();}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x38')&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x5af35b[_0x0bb9('0x37')][_0x0bb9('0x32')]()});}else if(_0x5af35b['type']==='variable'&&_0x5af35b[_0x0bb9('0x3c')]&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b['variableName']]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b[_0x0bb9('0x39')],'value':_0x1339e9[_0x5af35b['variableName']][_0x0bb9('0x32')]()});}else if(_0x5af35b[_0x0bb9('0x35')]===_0x0bb9('0x3d')&&_0x5af35b[_0x0bb9('0x3e')]&&_0x5af35b[_0x0bb9('0x3e')]['name']&&_0x5af35b[_0x0bb9('0x39')]&&_0x5af35b[_0x0bb9('0x3a')]){_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()]&&_0x41b44b[_0x0bb9('0x1b')][_0x0bb9('0x3b')]({'id':_0x5af35b['idField'],'value':_0x1339e9[_0x5af35b[_0x0bb9('0x3e')][_0x0bb9('0x19')][_0x0bb9('0x3f')]()][_0x0bb9('0x32')]()});}});}return _0x41b44b;}exports[_0x0bb9('0x40')]=function(_0x57dae9,_0x5bd862,_0x3f61a4,_0x262e9d,_0x36f83f,_0x30ff3a){var _0x51d105,_0x2d892d;_0x30ff3a[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x29')]);_0x30ff3a[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x30ff3a[_0x0bb9('0x42')]);if(_0x36f83f&&_0x36f83f[_0x0bb9('0x43')]){logger[_0x0bb9('0xe')](_0x0bb9('0x44'),'Recording\x20is\x20enabled!');_0x5bd862[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x30ff3a['serverUrl'],_0x5bd862[_0x0bb9('0x47')],md5(_0x5bd862[_0x0bb9('0x47')]));}else{_0x5bd862['recordingURL']='';}headers[_0x0bb9('0x48')]=getAuth(_0x30ff3a);return getUser(_0x30ff3a,_0x262e9d['email'])[_0x0bb9('0x20')](function(_0x2dce15){_0x51d105=_0x2dce15;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x51d105['id']);return getEndUser(_0x30ff3a,_0x5bd862[_0x0bb9('0x13')],_0x5bd862[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x37cb24){_0x2d892d=_0x37cb24;logger[_0x0bb9('0xe')](_0x0bb9('0x4b'),_0x2d892d['id']);return getTicket(_0x30ff3a,_0x51d105,_0x2d892d,_0x3f61a4,_0x5bd862);})['then'](function(_0x493f85){if(_0x493f85&&_0x493f85['id']){logger[_0x0bb9('0xe')]('Ticket\x20created!');logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x493f85['id']);logger[_0x0bb9('0xe')](_0x0bb9('0x44'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')]('user:%s',_0x262e9d[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util['format'](_0x0bb9('0x4f'),_0x30ff3a[_0x0bb9('0x29')],_0x493f85['id'])});}})['catch'](function(_0x4135d4){logger['error'](_0x0bb9('0x44'),JSON[_0x0bb9('0x50')](_0x4135d4));});};exports['outbound']=function(_0x55487e,_0x185793,_0x22c431,_0x2011a1,_0x3cd9a1,_0x22a814,_0x1215d5){var _0x5cf173,_0x43e016;_0x22a814['remoteUri']=intUtil['stripTrailingSlash'](_0x22a814[_0x0bb9('0x29')]);_0x22a814[_0x0bb9('0x42')]=intUtil[_0x0bb9('0x41')](_0x22a814[_0x0bb9('0x42')]);if(_0x1215d5&&_0x1215d5[_0x0bb9('0x51')]&&_0x1215d5[_0x0bb9('0x51')]!=='none'){logger['info']('[OUTBOUND]',_0x0bb9('0x52'));_0x185793[_0x0bb9('0x45')]=util[_0x0bb9('0x11')](_0x0bb9('0x46'),_0x22a814[_0x0bb9('0x42')],_0x185793['uniqueid'],md5(_0x185793[_0x0bb9('0x47')]));}headers[_0x0bb9('0x48')]=getAuth(_0x22a814);return getUser(_0x22a814,_0x2011a1['email'])[_0x0bb9('0x20')](function(_0x19cda7){_0x5cf173=_0x19cda7;logger['info'](_0x0bb9('0x49'),_0x5cf173['id']);return getEndUser(_0x22a814,_0x185793['destcalleridname'],_0x185793['destcalleridnum']);})[_0x0bb9('0x20')](function(_0x925e48){_0x43e016=_0x925e48;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43e016['id']);return getTicket(_0x22a814,_0x5cf173,_0x43e016,_0x22c431,_0x185793);})['then'](function(_0x48b4d6){if(_0x48b4d6&&_0x48b4d6['id']){logger['info'](_0x0bb9('0x21'));logger['info'](_0x0bb9('0x4c'),_0x48b4d6['id']);logger['info'](_0x0bb9('0x53'),_0x0bb9('0x4d'));emit(util[_0x0bb9('0x11')](_0x0bb9('0x54'),_0x2011a1[_0x0bb9('0x19')]),_0x0bb9('0x4e'),{'uri':util[_0x0bb9('0x11')](_0x0bb9('0x4f'),_0x22a814[_0x0bb9('0x29')],_0x48b4d6['id'])});}})[_0x0bb9('0x55')](function(_0x3d4052){logger[_0x0bb9('0x56')](_0x0bb9('0x53'),JSON[_0x0bb9('0x50')](_0x3d4052));});};exports[_0x0bb9('0x57')]=function(_0x558840,_0x186ca5,_0x2d92df,_0x4522ea,_0x8767b3,_0x22c796){var _0x1219e6,_0x2076e4;_0x22c796[_0x0bb9('0x29')]=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x29')]);_0x22c796['serverUrl']=intUtil[_0x0bb9('0x41')](_0x22c796[_0x0bb9('0x42')]);if(_0x8767b3&&_0x8767b3['monitor_format']){logger[_0x0bb9('0xe')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',_0x0bb9('0x52'));_0x186ca5[_0x0bb9('0x45')]=util['format'](_0x0bb9('0x46'),_0x22c796[_0x0bb9('0x42')],_0x186ca5[_0x0bb9('0x47')],md5(_0x186ca5['uniqueid']));}else{_0x186ca5[_0x0bb9('0x45')]='';}headers[_0x0bb9('0x48')]=getAuth(_0x22c796);return getUser(_0x22c796,'')[_0x0bb9('0x20')](function(_0x2e59cd){_0x1219e6=_0x2e59cd;logger[_0x0bb9('0xe')](_0x0bb9('0x49'),_0x1219e6['id']);return getEndUser(_0x22c796,_0x186ca5[_0x0bb9('0x13')],_0x186ca5[_0x0bb9('0x4a')]);})[_0x0bb9('0x20')](function(_0x3332b4){_0x2076e4=_0x3332b4;logger['info'](_0x0bb9('0x4b'),_0x2076e4['id']);return getTicket(_0x22c796,_0x1219e6,_0x2076e4,_0x2d92df,_0x186ca5);})[_0x0bb9('0x20')](function(_0x339b3c){if(_0x339b3c){logger['info'](_0x0bb9('0x21'));logger[_0x0bb9('0xe')](_0x0bb9('0x4c'),_0x339b3c['id']);}})[_0x0bb9('0x55')](function(_0x430547){logger[_0x0bb9('0x56')]('['+_0x186ca5['lastevent'][_0x0bb9('0x58')]()+']',JSON[_0x0bb9('0x50')](_0x430547));});};
\ No newline at end of file