Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 66916f0..4e1c8c2 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x820c=['monitor_format','lastevent','toUpperCase','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','defaults','socket.io-emitter','application/json','emit','merge','format','Caller\x20-\x20%s','Subjects','getString','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','%s/api/v2/tickets','remoteUri','then','info','validateEmail','%s/api/v2/agents','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','toString','base64','debug','[HTTP]','map','forEach','type','nameField','toLowerCase','content','string','idField','customField','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d'];(function(_0xdbce8,_0x550d11){var _0x4e8866=function(_0x570546){while(--_0x570546){_0xdbce8['push'](_0xdbce8['shift']());}};_0x4e8866(++_0x550d11);}(_0x820c,0x1ca));var _0xc820=function(_0x54da48,_0x56ddff){_0x54da48=_0x54da48-0x0;var _0x1f3848=_0x820c[_0x54da48];return _0x1f3848;};'use strict';var _=require('lodash');var rp=require(_0xc820('0x0'));var md5=require(_0xc820('0x1'));var util=require(_0xc820('0x2'));var Redis=require('ioredis');var intUtil=require(_0xc820('0x3'));var config=require(_0xc820('0x4'));var logger=require(_0xc820('0x5'))(_0xc820('0x6'));config[_0xc820('0x7')]=_[_0xc820('0x8')](config[_0xc820('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xc820('0x9'))(new Redis(config[_0xc820('0x7')]));var headers={'Content-Type':_0xc820('0xa'),'Accept':_0xc820('0xa')};function emit(_0x2fa24f,_0x3d452f,_0x359a30){io['to'](_0x2fa24f)[_0xc820('0xb')](_0x3d452f,_0x359a30);}function getTicket(_0x111450,_0x30858f,_0x42dac0,_0x328c0c,_0x59b510){logger['info']('Creating\x20new\x20ticket...');var _0x80ea0d=_[_0xc820('0xc')]({'responder_id':_0x30858f['id'],'requester_id':_0x42dac0['id'],'name':util[_0xc820('0xd')](_0xc820('0xe'),_0x59b510['calleridname']),'phone':_0x59b510['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0x328c0c[_0xc820('0xf')],_0x59b510,'\x20'),'description':intUtil[_0xc820('0x10')](_0x328c0c['Descriptions'],_0x59b510,_0xc820('0x11')),'tags':getTags(_0x328c0c[_0xc820('0x12')],_0xc820('0x13'))},getCustomFields(_0x328c0c[_0xc820('0x14')],_0x59b510));_0x80ea0d['custom_fields']=_[_0xc820('0x15')](_[_0xc820('0x16')](_0x80ea0d[_0xc820('0x17')],'id'),'value');return request({'uri':util[_0xc820('0xd')](_0xc820('0x18'),_0x111450[_0xc820('0x19')]),'method':'POST','body':_0x80ea0d})[_0xc820('0x1a')](function(_0x445505){logger[_0xc820('0x1b')]('Ticket\x20created!');return _0x445505;});}function getUser(_0x7a896b,_0x51a8a5){if(intUtil[_0xc820('0x1c')](_0x51a8a5)){return request({'uri':util[_0xc820('0xd')](_0xc820('0x1d'),_0x7a896b[_0xc820('0x19')]),'qs':{'email':_0x51a8a5}})[_0xc820('0x1a')](function(_0xdb8328){if(_0xdb8328['length']){logger[_0xc820('0x1b')](_0xc820('0x1e'));return _[_0xc820('0x1f')](_0xdb8328,function(_0x37eae7){return _0x37eae7[_0xc820('0x20')][_0xc820('0x21')]===_0x51a8a5;});}else{logger[_0xc820('0x1b')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc820('0xd')](_0xc820('0x22'),_0x7a896b['remoteUri'])})[_0xc820('0x1a')](function(_0x287102){logger[_0xc820('0x1b')](_0xc820('0x23'));return _0x287102;});}});}else{logger[_0xc820('0x1b')](_0xc820('0x24'));return request({'uri':util['format'](_0xc820('0x22'),_0x7a896b[_0xc820('0x19')])})['then'](function(_0x2a10bc){logger[_0xc820('0x1b')]('Admin\x20account\x20selected.');return _0x2a10bc;});}}function getEndUser(_0x268c7f,_0x3054bf,_0x330f11){logger['info'](_0xc820('0x25'),_0x330f11);return request({'uri':util[_0xc820('0xd')](_0xc820('0x26'),_0x268c7f[_0xc820('0x19')]),'qs':{'phone':_0x330f11}})[_0xc820('0x1a')](function(_0x14d933){if(_0x14d933[_0xc820('0x27')]){logger[_0xc820('0x1b')](_0xc820('0x28'));return _['find'](_0x14d933,{'phone':_0x330f11});}else{logger[_0xc820('0x1b')](_0xc820('0x29'));return request({'uri':util[_0xc820('0xd')](_0xc820('0x26'),_0x268c7f[_0xc820('0x19')]),'method':'POST','body':{'name':_0x3054bf,'phone':_0x330f11}})[_0xc820('0x1a')](function(_0x5cc9a9){logger['info'](_0xc820('0x2a'));return _0x5cc9a9;});}});}function getAuth(_0x458fd2){return util[_0xc820('0xd')](_0xc820('0x2b'),new Buffer(_0x458fd2['apiKey']+':X')[_0xc820('0x2c')](_0xc820('0x2d')));}function request(_0x983b03){logger[_0xc820('0x2e')](_0xc820('0x2f'),JSON['stringify'](_0x983b03));return rp(_[_0xc820('0x8')](_0x983b03,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3a6019,_0x35c906){var _0x59e857=[];if(_0x3a6019&&_0x3a6019[_0xc820('0x27')]>0x0){_0x59e857=_[_0xc820('0x30')](_0x3a6019,_0x35c906);}return _0x59e857;}function getCustomFields(_0x6f74a4,_0xf01507){var _0x15f8c8=[];var _0x10774c={'custom_fields':[]};if(_0x6f74a4[_0xc820('0x27')]>0x0){_[_0xc820('0x31')](_0x6f74a4,function(_0x48387f){if(_0x48387f[_0xc820('0x32')]==='string'&&_0x48387f[_0xc820('0x33')]&&!_0x48387f['customField']){_0x10774c[_0x48387f[_0xc820('0x33')][_0xc820('0x34')]()]=_0x48387f[_0xc820('0x35')][_0xc820('0x2c')]();}else if(_0x48387f[_0xc820('0x32')]===_0xc820('0x36')&&_0x48387f[_0xc820('0x37')]&&_0x48387f[_0xc820('0x38')]){_0x10774c[_0xc820('0x17')][_0xc820('0x39')]({'id':_0x48387f['idField'],'value':_0x48387f['content']['toString']()});}else if(_0x48387f['type']===_0xc820('0x3a')&&_0x48387f['variableName']&&_0x48387f[_0xc820('0x37')]&&_0x48387f[_0xc820('0x38')]){_0xf01507[_0x48387f[_0xc820('0x3b')]]&&_0x10774c['custom_fields'][_0xc820('0x39')]({'id':_0x48387f[_0xc820('0x37')],'value':_0xf01507[_0x48387f['variableName']][_0xc820('0x2c')]()});}else if(_0x48387f[_0xc820('0x32')]==='customVariable'&&_0x48387f[_0xc820('0x3c')]&&_0x48387f['Variable'][_0xc820('0x13')]&&_0x48387f[_0xc820('0x37')]&&_0x48387f['customField']){_0xf01507[_0x48387f[_0xc820('0x3c')][_0xc820('0x13')][_0xc820('0x34')]()]&&_0x10774c[_0xc820('0x17')][_0xc820('0x39')]({'id':_0x48387f[_0xc820('0x37')],'value':_0xf01507[_0x48387f[_0xc820('0x3c')][_0xc820('0x13')][_0xc820('0x34')]()][_0xc820('0x2c')]()});}});}return _0x10774c;}exports[_0xc820('0x3d')]=function(_0x5860be,_0x11240c,_0x412be1,_0x5ccfa7,_0x11d690,_0x4be361){var _0x3815cc,_0x1e0319;_0x4be361['remoteUri']=intUtil[_0xc820('0x3e')](_0x4be361[_0xc820('0x19')]);_0x4be361[_0xc820('0x3f')]=intUtil[_0xc820('0x3e')](_0x4be361[_0xc820('0x3f')]);if(_0x11d690&&_0x11d690['monitor_format']){logger['info'](_0xc820('0x40'),_0xc820('0x41'));_0x11240c[_0xc820('0x42')]=util[_0xc820('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4be361['serverUrl'],_0x11240c[_0xc820('0x43')],md5(_0x11240c[_0xc820('0x43')]));}else{_0x11240c[_0xc820('0x42')]='';}headers[_0xc820('0x44')]=getAuth(_0x4be361);return getUser(_0x4be361,_0x5ccfa7['email'])[_0xc820('0x1a')](function(_0x25bc0e){_0x3815cc=_0x25bc0e;logger[_0xc820('0x1b')](_0xc820('0x45'),_0x3815cc['id']);return getEndUser(_0x4be361,_0x11240c[_0xc820('0x46')],_0x11240c[_0xc820('0x47')]);})[_0xc820('0x1a')](function(_0x4f69bf){_0x1e0319=_0x4f69bf;logger[_0xc820('0x1b')](_0xc820('0x48'),_0x1e0319['id']);return getTicket(_0x4be361,_0x3815cc,_0x1e0319,_0x412be1,_0x11240c);})['then'](function(_0xbde262){if(_0xbde262&&_0xbde262['id']){logger[_0xc820('0x1b')](_0xc820('0x49'));logger[_0xc820('0x1b')](_0xc820('0x4a'),_0xbde262['id']);logger[_0xc820('0x1b')](_0xc820('0x40'),_0xc820('0x4b'));emit(util[_0xc820('0xd')](_0xc820('0x4c'),_0x5ccfa7[_0xc820('0x13')]),_0xc820('0x4d'),{'uri':util[_0xc820('0xd')]('%s/helpdesk/tickets/%d',_0x4be361[_0xc820('0x19')],_0xbde262['id'])});}})[_0xc820('0x4e')](function(_0x1a559c){logger[_0xc820('0x4f')]('[QUEUE]',JSON[_0xc820('0x50')](_0x1a559c));});};exports[_0xc820('0x51')]=function(_0x398fda,_0x5b6c44,_0x1b3bca,_0x540f7d,_0x2b3e84,_0x23a288,_0x25ef9b){var _0x2665d4,_0x4d23a4;_0x23a288[_0xc820('0x19')]=intUtil['stripTrailingSlash'](_0x23a288['remoteUri']);_0x23a288[_0xc820('0x3f')]=intUtil[_0xc820('0x3e')](_0x23a288[_0xc820('0x3f')]);if(_0x25ef9b&&_0x25ef9b[_0xc820('0x52')]&&_0x25ef9b[_0xc820('0x52')]!=='none'){logger[_0xc820('0x1b')](_0xc820('0x53'),'Recording\x20is\x20enabled!');_0x5b6c44['recordingURL']=util[_0xc820('0xd')](_0xc820('0x54'),_0x23a288[_0xc820('0x3f')],_0x5b6c44[_0xc820('0x43')],md5(_0x5b6c44['uniqueid']));}headers[_0xc820('0x44')]=getAuth(_0x23a288);return getUser(_0x23a288,_0x540f7d['email'])[_0xc820('0x1a')](function(_0x2fa443){_0x2665d4=_0x2fa443;logger[_0xc820('0x1b')](_0xc820('0x45'),_0x2665d4['id']);return getEndUser(_0x23a288,_0x5b6c44[_0xc820('0x55')],_0x5b6c44[_0xc820('0x56')]);})[_0xc820('0x1a')](function(_0x1fdc13){_0x4d23a4=_0x1fdc13;logger[_0xc820('0x1b')](_0xc820('0x48'),_0x4d23a4['id']);return getTicket(_0x23a288,_0x2665d4,_0x4d23a4,_0x1b3bca,_0x5b6c44);})[_0xc820('0x1a')](function(_0x18f7fe){if(_0x18f7fe&&_0x18f7fe['id']){logger['info'](_0xc820('0x49'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x18f7fe['id']);logger[_0xc820('0x1b')](_0xc820('0x53'),_0xc820('0x4b'));emit(util[_0xc820('0xd')](_0xc820('0x4c'),_0x540f7d[_0xc820('0x13')]),_0xc820('0x4d'),{'uri':util['format'](_0xc820('0x57'),_0x23a288[_0xc820('0x19')],_0x18f7fe['id'])});}})[_0xc820('0x4e')](function(_0x3a2a25){logger[_0xc820('0x4f')](_0xc820('0x53'),JSON[_0xc820('0x50')](_0x3a2a25));});};exports['unmanaged']=function(_0x3be616,_0x515e41,_0x346911,_0x452fc6,_0x1d283e,_0x206e34){var _0x4276d4,_0x18bc4a;_0x206e34[_0xc820('0x19')]=intUtil[_0xc820('0x3e')](_0x206e34[_0xc820('0x19')]);_0x206e34[_0xc820('0x3f')]=intUtil[_0xc820('0x3e')](_0x206e34[_0xc820('0x3f')]);if(_0x1d283e&&_0x1d283e[_0xc820('0x58')]){logger[_0xc820('0x1b')]('['+_0x515e41[_0xc820('0x59')][_0xc820('0x5a')]()+']',_0xc820('0x41'));_0x515e41[_0xc820('0x42')]=util['format'](_0xc820('0x54'),_0x206e34[_0xc820('0x3f')],_0x515e41['uniqueid'],md5(_0x515e41[_0xc820('0x43')]));}else{_0x515e41[_0xc820('0x42')]='';}headers['Authorization']=getAuth(_0x206e34);return getUser(_0x206e34,'')[_0xc820('0x1a')](function(_0x95a952){_0x4276d4=_0x95a952;logger[_0xc820('0x1b')](_0xc820('0x45'),_0x4276d4['id']);return getEndUser(_0x206e34,_0x515e41[_0xc820('0x46')],_0x515e41['calleridnum']);})['then'](function(_0x9de47f){_0x18bc4a=_0x9de47f;logger[_0xc820('0x1b')](_0xc820('0x48'),_0x18bc4a['id']);return getTicket(_0x206e34,_0x4276d4,_0x18bc4a,_0x346911,_0x515e41);})['then'](function(_0x1622c7){if(_0x1622c7){logger['info'](_0xc820('0x49'));logger[_0xc820('0x1b')](_0xc820('0x4a'),_0x1622c7['id']);}})[_0xc820('0x4e')](function(_0x2307d7){logger[_0xc820('0x4f')]('['+_0x515e41[_0xc820('0x59')][_0xc820('0x5a')]()+']',JSON[_0xc820('0x50')](_0x2307d7));});};
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+var _0x6220=['Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','type','toLowerCase','content','string','idField','customField','push','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','%s/helpdesk/tickets/%d','catch','unmanaged','The\x20Ticket\x20ID\x20is:','lastevent','toUpperCase','lodash','md5','util','./util','freshdesk','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','getString','Subjects','Descriptions','<br>','Tags','name','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','POST','Ticket\x20created!','validateEmail','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!'];(function(_0x26b2db,_0x46dcb4){var _0x5eb8ed=function(_0x2a9ef8){while(--_0x2a9ef8){_0x26b2db['push'](_0x26b2db['shift']());}};_0x5eb8ed(++_0x46dcb4);}(_0x6220,0xeb));var _0x0622=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0x6220[_0x19950b];return _0x3c6b41;};'use strict';var _=require(_0x0622('0x0'));var rp=require('request-promise');var md5=require(_0x0622('0x1'));var util=require(_0x0622('0x2'));var Redis=require('ioredis');var intUtil=require(_0x0622('0x3'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x0622('0x4'));config[_0x0622('0x5')]=_[_0x0622('0x6')](config[_0x0622('0x5')],{'host':_0x0622('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0622('0x5')]));var headers={'Content-Type':_0x0622('0x8'),'Accept':'application/json'};function emit(_0x26776b,_0x285b90,_0x11246d){io['to'](_0x26776b)[_0x0622('0x9')](_0x285b90,_0x11246d);}function getTicket(_0x33ab0b,_0x350006,_0x47d273,_0x51bad4,_0x18d43d){logger[_0x0622('0xa')](_0x0622('0xb'));var _0x409151=_[_0x0622('0xc')]({'responder_id':_0x350006['id'],'requester_id':_0x47d273['id'],'name':util[_0x0622('0xd')](_0x0622('0xe'),_0x18d43d[_0x0622('0xf')]),'phone':_0x18d43d[_0x0622('0x10')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x12')],_0x18d43d,'\x20'),'description':intUtil[_0x0622('0x11')](_0x51bad4[_0x0622('0x13')],_0x18d43d,_0x0622('0x14')),'tags':getTags(_0x51bad4[_0x0622('0x15')],_0x0622('0x16'))},getCustomFields(_0x51bad4[_0x0622('0x17')],_0x18d43d));_0x409151['custom_fields']=_[_0x0622('0x18')](_[_0x0622('0x19')](_0x409151[_0x0622('0x1a')],'id'),_0x0622('0x1b'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x1c'),_0x33ab0b[_0x0622('0x1d')]),'method':_0x0622('0x1e'),'body':_0x409151})['then'](function(_0x245f56){logger[_0x0622('0xa')](_0x0622('0x1f'));return _0x245f56;});}function getUser(_0x2a7696,_0x349416){if(intUtil[_0x0622('0x20')](_0x349416)){return request({'uri':util['format'](_0x0622('0x21'),_0x2a7696['remoteUri']),'qs':{'email':_0x349416}})[_0x0622('0x22')](function(_0x4a1c54){if(_0x4a1c54[_0x0622('0x23')]){logger[_0x0622('0xa')](_0x0622('0x24'));return _[_0x0622('0x25')](_0x4a1c54,function(_0x14b39e){return _0x14b39e[_0x0622('0x26')][_0x0622('0x27')]===_0x349416;});}else{logger[_0x0622('0xa')](_0x0622('0x28'));return request({'uri':util[_0x0622('0xd')](_0x0622('0x29'),_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x411c46){logger['info']('Admin\x20account\x20selected.');return _0x411c46;});}});}else{logger[_0x0622('0xa')](_0x0622('0x2a'));return request({'uri':util[_0x0622('0xd')]('%s/api/v2/agents/me',_0x2a7696[_0x0622('0x1d')])})[_0x0622('0x22')](function(_0x475ceb){logger[_0x0622('0xa')](_0x0622('0x2b'));return _0x475ceb;});}}function getEndUser(_0x507811,_0x442593,_0x4aae0d){logger[_0x0622('0xa')](_0x0622('0x2c'),_0x4aae0d);return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811[_0x0622('0x1d')]),'qs':{'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x49e43e){if(_0x49e43e[_0x0622('0x23')]){logger['info'](_0x0622('0x2e'));return _[_0x0622('0x25')](_0x49e43e,{'phone':_0x4aae0d});}else{logger[_0x0622('0xa')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x0622('0xd')](_0x0622('0x2d'),_0x507811['remoteUri']),'method':_0x0622('0x1e'),'body':{'name':_0x442593,'phone':_0x4aae0d}})[_0x0622('0x22')](function(_0x26acb4){logger[_0x0622('0xa')](_0x0622('0x2f'));return _0x26acb4;});}});}function getAuth(_0x55c772){return util[_0x0622('0xd')](_0x0622('0x30'),new Buffer(_0x55c772[_0x0622('0x31')]+':X')[_0x0622('0x32')](_0x0622('0x33')));}function request(_0x50be1d){logger[_0x0622('0x34')](_0x0622('0x35'),JSON[_0x0622('0x36')](_0x50be1d));return rp(_[_0x0622('0x6')](_0x50be1d,{'method':_0x0622('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1d1231,_0xdb90de){var _0x285b60=[];if(_0x1d1231&&_0x1d1231[_0x0622('0x23')]>0x0){_0x285b60=_[_0x0622('0x38')](_0x1d1231,_0xdb90de);}return _0x285b60;}function getCustomFields(_0x401639,_0x1f4f70){var _0x53de13=[];var _0x48dd0c={'custom_fields':[]};if(_0x401639[_0x0622('0x23')]>0x0){_[_0x0622('0x39')](_0x401639,function(_0x30cc54){if(_0x30cc54[_0x0622('0x3a')]==='string'&&_0x30cc54['nameField']&&!_0x30cc54['customField']){_0x48dd0c[_0x30cc54['nameField'][_0x0622('0x3b')]()]=_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]();}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x3d')&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x48dd0c['custom_fields'][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x30cc54[_0x0622('0x3c')][_0x0622('0x32')]()});}else if(_0x30cc54[_0x0622('0x3a')]==='variable'&&_0x30cc54[_0x0622('0x41')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54['customField']){_0x1f4f70[_0x30cc54['variableName']]&&_0x48dd0c[_0x0622('0x1a')][_0x0622('0x40')]({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x41')]]['toString']()});}else if(_0x30cc54[_0x0622('0x3a')]===_0x0622('0x42')&&_0x30cc54[_0x0622('0x43')]&&_0x30cc54[_0x0622('0x43')][_0x0622('0x16')]&&_0x30cc54[_0x0622('0x3e')]&&_0x30cc54[_0x0622('0x3f')]){_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]&&_0x48dd0c[_0x0622('0x1a')]['push']({'id':_0x30cc54[_0x0622('0x3e')],'value':_0x1f4f70[_0x30cc54[_0x0622('0x43')][_0x0622('0x16')][_0x0622('0x3b')]()]['toString']()});}});}return _0x48dd0c;}exports[_0x0622('0x44')]=function(_0x9ba031,_0xbfba7e,_0x1e8963,_0xb18b57,_0x471a0e,_0x58e2e6){var _0x3b4727,_0x23aa78;_0x58e2e6['remoteUri']=intUtil[_0x0622('0x45')](_0x58e2e6[_0x0622('0x1d')]);_0x58e2e6[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x58e2e6['serverUrl']);if(_0x471a0e&&_0x471a0e['monitor_format']){logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x48'));_0xbfba7e[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x58e2e6[_0x0622('0x46')],_0xbfba7e[_0x0622('0x4b')],md5(_0xbfba7e[_0x0622('0x4b')]));}else{_0xbfba7e[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x58e2e6);return getUser(_0x58e2e6,_0xb18b57[_0x0622('0x27')])[_0x0622('0x22')](function(_0x328c20){_0x3b4727=_0x328c20;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x3b4727['id']);return getEndUser(_0x58e2e6,_0xbfba7e[_0x0622('0xf')],_0xbfba7e['calleridnum']);})[_0x0622('0x22')](function(_0x4ef3ad){_0x23aa78=_0x4ef3ad;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x23aa78['id']);return getTicket(_0x58e2e6,_0x3b4727,_0x23aa78,_0x1e8963,_0xbfba7e);})[_0x0622('0x22')](function(_0x402a44){if(_0x402a44&&_0x402a44['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x402a44['id']);logger[_0x0622('0xa')](_0x0622('0x47'),_0x0622('0x4f'));emit(util['format'](_0x0622('0x50'),_0xb18b57[_0x0622('0x16')]),_0x0622('0x51'),{'uri':util[_0x0622('0xd')]('%s/helpdesk/tickets/%d',_0x58e2e6[_0x0622('0x1d')],_0x402a44['id'])});}})['catch'](function(_0x3b51ec){logger[_0x0622('0x52')](_0x0622('0x47'),JSON[_0x0622('0x36')](_0x3b51ec));});};exports['outbound']=function(_0xd46858,_0x458d12,_0x38a636,_0x1ac0c1,_0x41f0fc,_0x5422cf,_0x2b7a50){var _0x374b06,_0xe9df63;_0x5422cf[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x1d')]);_0x5422cf[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x5422cf[_0x0622('0x46')]);if(_0x2b7a50&&_0x2b7a50[_0x0622('0x53')]&&_0x2b7a50[_0x0622('0x53')]!==_0x0622('0x54')){logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x48'));_0x458d12[_0x0622('0x49')]=util[_0x0622('0xd')](_0x0622('0x4a'),_0x5422cf['serverUrl'],_0x458d12['uniqueid'],md5(_0x458d12[_0x0622('0x4b')]));}headers['Authorization']=getAuth(_0x5422cf);return getUser(_0x5422cf,_0x1ac0c1['email'])[_0x0622('0x22')](function(_0x197a66){_0x374b06=_0x197a66;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x374b06['id']);return getEndUser(_0x5422cf,_0x458d12[_0x0622('0x56')],_0x458d12[_0x0622('0x57')]);})[_0x0622('0x22')](function(_0x133e61){_0xe9df63=_0x133e61;logger[_0x0622('0xa')]('The\x20Enduser\x20ID\x20is:',_0xe9df63['id']);return getTicket(_0x5422cf,_0x374b06,_0xe9df63,_0x38a636,_0x458d12);})[_0x0622('0x22')](function(_0x3674a9){if(_0x3674a9&&_0x3674a9['id']){logger[_0x0622('0xa')](_0x0622('0x1f'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x3674a9['id']);logger[_0x0622('0xa')](_0x0622('0x55'),_0x0622('0x4f'));emit(util[_0x0622('0xd')](_0x0622('0x50'),_0x1ac0c1['name']),'trigger:browser:url',{'uri':util[_0x0622('0xd')](_0x0622('0x58'),_0x5422cf[_0x0622('0x1d')],_0x3674a9['id'])});}})[_0x0622('0x59')](function(_0x4e834c){logger[_0x0622('0x52')]('[OUTBOUND]',JSON[_0x0622('0x36')](_0x4e834c));});};exports[_0x0622('0x5a')]=function(_0x4c9642,_0x4d6ef8,_0x211b63,_0x391001,_0x2ea07,_0x1497de){var _0x4bdd41,_0x5e697c;_0x1497de[_0x0622('0x1d')]=intUtil[_0x0622('0x45')](_0x1497de[_0x0622('0x1d')]);_0x1497de[_0x0622('0x46')]=intUtil[_0x0622('0x45')](_0x1497de['serverUrl']);if(_0x2ea07&&_0x2ea07['monitor_format']){logger[_0x0622('0xa')]('['+_0x4d6ef8['lastevent']['toUpperCase']()+']',_0x0622('0x48'));_0x4d6ef8['recordingURL']=util[_0x0622('0xd')](_0x0622('0x4a'),_0x1497de[_0x0622('0x46')],_0x4d6ef8[_0x0622('0x4b')],md5(_0x4d6ef8[_0x0622('0x4b')]));}else{_0x4d6ef8[_0x0622('0x49')]='';}headers[_0x0622('0x4c')]=getAuth(_0x1497de);return getUser(_0x1497de,'')['then'](function(_0x19eff6){_0x4bdd41=_0x19eff6;logger[_0x0622('0xa')](_0x0622('0x4d'),_0x4bdd41['id']);return getEndUser(_0x1497de,_0x4d6ef8[_0x0622('0xf')],_0x4d6ef8[_0x0622('0x10')]);})[_0x0622('0x22')](function(_0x63f90f){_0x5e697c=_0x63f90f;logger[_0x0622('0xa')](_0x0622('0x4e'),_0x5e697c['id']);return getTicket(_0x1497de,_0x4bdd41,_0x5e697c,_0x211b63,_0x4d6ef8);})[_0x0622('0x22')](function(_0x2990b1){if(_0x2990b1){logger['info'](_0x0622('0x1f'));logger[_0x0622('0xa')](_0x0622('0x5b'),_0x2990b1['id']);}})['catch'](function(_0x209a6d){logger[_0x0622('0x52')]('['+_0x4d6ef8[_0x0622('0x5c')][_0x0622('0x5d')]()+']',JSON[_0x0622('0x36')](_0x209a6d));});};
\ No newline at end of file